Agility has become a prized business attribute. Although Agile methods were once most associated with software development, they are now applied in a host of different areas. Agile continues to find new applications because it is primarily an attitude.
This programme delivers a solid grounding in both the Agile mindset and Agile methods. It covers three methods, illustrates the benefits of each and shows how they can be integrated. It includes practical techniques as well as background knowledge.
By the end of the session, participants will be able to:
Apply Agile concepts to self-manage their work
Understand the roles people take on in Agile teams
Use a variety of techniques to help deliver customer satisfaction
Focus on delivering against priorities
Employ a range of estimating techniques
1 Introduction
Overview of the programme
Review of participants' needs and objectives
2 The basics of Agile
What makes Agile different
Agile Manifesto and Principles
Using feedback to deliver what is needed
3 Agile teams
Multi-disciplinary teams
Team size and empowerment
Agile values
4 Agile at the team level - Scrum
Scrum roles
Scrum 'events'
Scrum 'artifacts'
5 Agile for teams juggling multiple demands - Kanban
Taking control of the work
Improving throughput
Dealing with bottlenecks
6 Agile in projects - AgilePM
The phases of an Agile project
Managing change requests
Delivering on time
7 Estimating
T-shirt / Pebble sizing
Yesterday's weather
Planning poker
8 Pick 'n' mix - some useful techniques
The daily stand-up
User stories
Retrospectives
Work-in-process limits
Burndown charts
Minimum viable product
A / B testing
9 Review and action planning
Identify actions to be implemented individually
Conclusion
Delivered in Harpenden or UK Wide or OnlineHarpenden or UK WideorOnlineFlexible Dates
This dynamic programme empowers attendees to enhance their emotional intelligence, forge meaningful connections in every interaction, engage in impactful coaching conversations, and cultivate resilience and psychological safety.
Through interactive workshops, compelling discussions, and practical exercises, participants will acquire skills and insights necessary to foster a space for collaboration helping shape an environment of trust and openness in their professional and personal spaces
Delivered in Internationally or OnlineInternationallyorOnlineFlexible Dates
This ilm recognised programme builds on the coaching fundamentals to focus on enhancing the coach’s self-awareness and coaching techniques, refining both practice and skill to develop a coaching style of leadership.
Delivered in Christchurch or UK Wide or OnlineChristchurch or UK WideorOnlineFlexible Dates
Price on Enquiry
Banking ALM & regulatory impact on the Balance Sheet
Overview
This 2 day course focuses on best practice bank ALM in today’s environment of a multiplicity of regulatory constraints on the balance sheet
Who the course is for
Asset Liability Committee (ALCO) members
Treasury
Risk
Finance and internal audit
capital management
Funding management
Liquidity buffer investment team
Derivative structurers and salespeople;
IT software providers
Regulators
Course Content
To learn more about the day by day course content please click here
To learn more about schedule, pricing & delivery options, book a meeting with a course specialist now
Delivered in Internationally or OnlineInternationallyorOnlineFlexible Dates
This programme provides an intensive, two-day overview of the key elements of operations management, including an array of practical tips and tools to help managers be more proactive and effective in the operations management environment - whether that's in an industrial manufacturing context or in operational leadership in the service sectors.
At the end of the programme, participants will:
Understand the 6Cs approach to operations management
Be able to apply a range of practical tools and techniques to improve their personal effectiveness towards being a more effective operations manager
Be able to prepare an action plan for the critical first (or next) 100 days in their operational leadership role
1 Introduction
What is Operations Management and where does it fit in?
What makes a successful Operations Manager?
Introducing the 6Cs of Operations Management
2 Context
Link to business strategy
Making a year plan
Performance measurement
3 Controls
Governance
Reputational controls
Costs and budgets
Quality
Operational
4 Customers
Internal
External
Stakeholder management
5 Communication
Planning
Meetings
Reporting
Emails
Notices
Networking
Walking the talk
6 Care
People
Safety, Health, Environment & Security
Assets
7 Continuous improvement
Process
Product
Proactivity
Link to KPIs and Year Plan
8 Putting it all together
Action planning for the first (or next) 100 days
Conclusions
Delivered in Harpenden or UK Wide or OnlineHarpenden or UK WideorOnlineFlexible Dates
This is an opportunity to benchmark your current and future safety and health vision and priorities in line with global models of safety, and to benefit from good practice gathered from leading organisations from around the world.
Through lively discussion, debate and exercises, including benchmarking, gap analysis and case studies, leaders attending this programme deepen their understanding of how to use their skills to drive their organisation to the next level in its safety and health performance.
The programme is designed to help leaders:
Delivered in Harpenden or UK Wide or OnlineHarpenden or UK WideorOnlineFlexible Dates
This very practical one-day IACCM-approved programme enables participants to manage the process of commercial contracting and contract management effectively and efficiently to ensure value for money, improved service, and appropriate relationships. It covers a wide range of contract types in terms of risk and value. The programme empowers participants with the tools and techniques needed to collaborate with all key stakeholders.
By the end of the programme participants will be able to:
Understand the total process of managing contracts
Exploit opportunities to extract even more added value
Develop appropriate relationships with contractors
Understand and use a range of contracting strategies and options
Measure and improve contract performance
Understand the impact of legislation on contract performance
1 Welcome
Introductions
Aims and objectives
Plan for the day
2 Contract management
An overview of the contracting process, mapping the 'territory'
3 Contract managers
Skills
Knowledge
Attributes
Responsibilities
4 Critical success factors
Defining successful outcomes
Effective stakeholder engagement
Creating a shared vision of the outcomes
5 Placing contracts
How to develop an effective specification and scope of work documents
How to develop a robust contracting strategy
Appropriate types of contract
6 Customers and stakeholders
Customer and stakeholder analysis
Managing expectations and the 'shared vision' concept to ensure customer co-operation, satisfaction, and delight
7 Working with suppliers
Creating and developing commercial relationships
Types of relationship
How to manage difficult relationships
Contractor motivational issues
How to use incentives
8 Negotiation and related skills
Introduction to key negotiation skills
Persuading and influencing skills to work with stakeholders to improve outcomes for all
9 Dealing with change
Claims and variations
How to challenge contractor claims and requests for variations by making use of contractual terms
Specifications to prevent false claims
10 Performance improvement
How to measure and improve contractor performance
Developing KPI systems
Using contractual terms and conditions and basic legal principles
11 Contract close
The importance of effective contract close processes
12 Close
Review of key learning points
Personal action planning
Delivered in Harpenden or UK Wide or OnlineHarpenden or UK WideorOnlineFlexible Dates