1472 Courses in Cardiff

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Enhance your ear assessment and care skills with our comprehensive course on ear irrigation. Gain practical knowledge and updated insights for optimal ear hygiene.

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This Level 4 City and Guilds 2396-01 Design and Verification of Electrical Installations course has been designed to help develop the skills and up date the knowledge of the requirements to enable you to professionally design, erect and then verify an electrical installation. This course is aimed at those who will have responsibility for designing, supervising, installing and testing electrical installations. Further information can be found here: C&G 2396 Electrical Design Course — Optima Electrical Training (optima-ect.com)

Overview Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This one day course can help them learn the key skills they need. Description Build a strong account management team that are able to effectively manage customer relationships and drive sales The role of account manager is both important and demanding. The account manager acts as the ‘face’ of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company. Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis. The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship. Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, “It is easier to fire a business associate or employee than it is to fire a friend”. Why should people attend this training course? Well, just imagine if your employees were better able to: Build effective business relationships with clients and help drive sales performance. Add value to clients and help ensure their requirements are met or exceeded. Measure the performance of their key accounts and adapt their approach accordingly. Understand the key attributes required for success and work on developing them. Set a strategy for sales success and create action plans for pre-defined goals. Monitor and measure their own performance and set their own targets. Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success. Who is this course for? This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success. Requirements for Attendance Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.

Pet Gun Dog Foundation Course Level 1 For Pet Gun Dogs aged 5 months upwards.

This course is suitable for Solid Fuel engineers who are looking to re-new their previous certification. Our Initial course is available through this link: https://www.citytraining.com/w/courses/21-solid-fuel-initial Dry - 1 Day Wet - 2 Days Our courses are accredited by OFTEC and certified by Cert-ain, but this does not stop you from renewing or achieving accreditation from HETAS and similar bodies, saving you money on training costs too. What's included? DryOFT15-108(D) - Installation, commissioning, and servicing of solid fuel burning appliances (dry space heating).OFT18-108(S) - Service, maintenance, repair, or commissioning of solid fuel burning appliances. WetAs above [OFT15-108(D) & OFT18-108(S)].OFT15-108(W) - Installation, commissioning, and servicing of solid fuel burning appliances with space heating and hot water heating. Prerequisites Category 1 - RENEWAL (this course) Applicants in this category are regarded as experienced Solid Fuel technicians holding one of the following - they will need to provide an original certificate as evidence to the Assessment Centre prior to taking OFTEC assessments:  OFTEC OFT15-108D (category 1 status for OFT15-108D and OFT18-108S) OFT15-108W (category 1 status for OFT15-108W, OFT15-108D and OFT18-108S) OFT18-108S (category 1 status for OFT18-108S only) HETAS H003 AND H006 (category 1 status for OFT15-108D and OFT18-108S) H004 AND H006 (category 1 status for OFT15-108W, OFT15-108D and OFT18-108S)H005 (category 1 status for OFT15-108W, OFT15-108D and OFT18-108S) H009 (category 1 status for OFT18-108S only) BPEC Solid Fuel Installer (category 1 status for OFT15-108W, OFT15-108D and OFT18-108S) CITY & GUILDS Level 3 NVQ Diploma in Domestic Plumbing and Heating (6189) - must include Solid Fuel pathway (category 1 status for OFT15-108W, OFT15-108D and OFT18-108S)Level 3 Diploma in Plumbing and Domestic Heating (9189-03) - must include Solid Fuel pathway (category 1 status for OFT15-108W, OFT15-108D and OFT18-108S) Category 2 (Heating Engineer - Other Fuel) - (Initial Only)Applicants in this category are regarded as holding a nationally recognised qualification in a trade associated with Solid Fuel work; candidates must provide relevant qualifications to support entry: For those looking to expand into Solid Fuel, please visit our Solid Fuel Initial page! DryOFTEC technician with scope of work categories 101,102 or 105Eor - Registered Gas Safe or RGII operativeor - Registered member of GOMCS, APICS, NACS, NIACS, CSAI, ICS, CSA or NACEor - evidence of formal qualifications: City & Guilds 6129/6035 and 6089, or QCF 6189;or - (United Kingdom) N/SVQ Level 2/3 in plumbing or equivalent earlier certification that provides evidence of competenceor - (Republic of Ireland) FETAC Level 5 in plumbingor - HETAS H003 Dry Appliance Installer courseor - BPEC Solid Fuel Installer or Solid Biomass courseor - APHC Installation of Solid Fuel Appliances and Heating Systems Fed by Solid Fuel in Domestic Appliances courseor have relevant qualifications, skills and experience gained from working in a related trade such as Plumbing / Heating / Ventilation / Refrigeration / Air-Conditioning / Gas Fitting or servicing. Applicants must provide evidence of this related experience to the Assessment Centre. The evidence must consist of, as a minimum, the following:Name and address of the business(s) providing the related experience.The types of related work undertaken (minimum 4/5 jobs). Wet Compulsory: OFTEC OFT15-108D AND (United Kingdom) - N/SVQ Level 2/3 in plumbing or equivalent earlier certification that provides evidence of competence (Republic of Ireland) - FETAC Level 6 in plumbing or - evidence of OFTEC 101 or 105E; or - evidence of formal qualifications: City & Guilds 6035 and 6089, or QCF 6189; or - HETAS H004 Wet Appliance Installer course or - BPEC Solid Biomass course or - Gas Safe Registered Operative holding a current CENWAT category or - RGII Registered Operative holding a current GID category All Category 2 candidates must also undertake training at an OFTEC approved training centre. The training must consist of training utilising the current OFTEC Technical Book. The possession of the OFTEC Technical Book prior to training and subsequent assessment is mandatory. Category 3 (New to Industry - Dry Only) - (Initial Only) Applicants in this category are regarded as new to the Solid Fuel industry, and do not hold any national qualifications in a related field nor have any related work experience. Application conditions for this category require that the Category 3 applicant must obtain experience with a business which is willing to provide an auditable extended Solid Fuel training programme incorporating both On and Off the Job components with organisational support prior to the applicant taking OFTEC training and assessment. Evidence of the contents of the programme detailing the Off the Job training and On the Job experience must be presented to the Assessment Centre as above. 4 to 5 jobs are required as a minimum for your portfolio.

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The course is designed to help improve your understanding of the legal requirements, the theoretical and practical principles for both the initial verification and certification of an electrical installation, further your knowledge and practical skills in the testing and inspection of a range of existing electrical installations, and help improve your understanding of the legal requirements, the theoretical and practical principles for the periodic inspect and testing and certification of an electrical installation.

Improve social anxiety Learning how to improve emotional intelligence Coping mechanisms for anxiety inducing situations Confidence building Triggers Diagnosis Introspection tests Characteristics Analysis Behavioural pattern management Cognitive distortions training Graduated exposure techniques Reframing thoughts Learning self acceptance Overcoming confidence issues from past rejections Teaching texting techniques Teaching Social gathering techniques https://relationshipsmdd.com/product/social-confidence-coaching-package/