57 Courses in Cardiff

Everyone has what it takes to become an effective leader, but first you must learn the skills needed to succeed in a position of responsibility. Our program will help people nurture the talent within and allow managers to lead confidently. Sometimes, working longer hours isn’t the right approach, as you risk burning out and abandoning the task at hand. Instead, effective leadership teaches you how to organise your workload, practice better time management and learn the power of delegation.

Introducing our comprehensive “Online Dating Tips for Miss Date Doctor” package, designed to equip you with expert guidance and proven strategies for navigating the digital dating landscape with confidence and success. Discover the secrets to standing out in the online dating world and attracting quality matches who are genuinely compatible with you. In this package, you’ll gain access to a wealth of valuable resources and personalized coaching from Miss Date Doctor, a trusted relationship expert. With her guidance, you’ll learn how to optimize your online dating profile, enhance your communication skills, and overcome common challenges faced in the world of online dating. Here’s what you can expect from our “Online Dating Tips for Miss Date Doctor” package: Profile Optimization Techniques: Craft an enticing and authentic online dating profile that captures attention and showcases your unique personality. Learn the art of choosing the perfect profile picture, writing engaging bios, and optimizing your presence on popular dating platforms like Tinder, Bumble, or OkCupid. Effective Communication Strategies: Master the art of online conversation and learn how to engage potential partners in meaningful dialogue. Discover techniques for initiating conversations, keeping them flowing, and creating a genuine connection that translates from the digital realm to real-life interactions. Gain insights into flirting, banter, and maintaining interesting conversations. Navigating Online Platforms: Understand the nuances of different online dating platforms and maximize your chances of finding success on each one. Whether it’s a mainstream app or a specialized dating website, you’ll learn how to tailor your approach and increase your visibility among potential matches. Explore related terms such as “best dating apps,” “dating site tips,” and “online dating platform comparison” to gain a comprehensive understanding. Safety and Security Guidelines: Prioritize your well-being with essential safety tips for online dating. Learn to identify red flags, protect your personal information, and ensure your online interactions remain secure. Explore related topics like “online dating safety,” “scam awareness,” and “privacy precautions” to stay informed and confident while navigating the digital dating world. Overcoming Common Challenges: Gain insights into overcoming common hurdles and setbacks encountered in online dating. From handling rejection gracefully to managing expectations, you’ll develop resilience and a positive mindset that will propel you forward on your dating journey. Explore related terms such as “dealing with rejection in online dating,” “managing dating expectations,” and “building dating confidence” for additional guidance. Enroll in our “Online Dating Tips for Miss Date Doctor” package today and empower yourself with the tools and knowledge necessary to transform your online dating experience. Let us guide you toward attracting meaningful connections and finding the love you deserve. Don’t let online dating become a source of frustration; embrace it as an exciting opportunity for personal growth and fulfilling relationships. With the “Online Dating Tips for Miss Date Doctor” package, you’ll be equipped to navigate the digital landscape confidently and embark on a journey towards love and happiness. https://relationshipsmdd.com/product/online-dating-tips-package/

Commission an original, traditional and quirky Portrait in oils, acrylics or digital sketches

Conflict within a workplace can appear in many forms, from personality conflicts between employees to employee and supervisor issues. This course will equip you with the knowledge of conflict management strategies and the practical skills to take steps to help to resolve situations of conflict.

Leading mental health for supervisors, team leaders and managers is about leading your team and mental health first aiders to a healthy productive way, increasing respect, getting a mutual understanding for todays and tomorrows workforce.

Successful Teams

Are you a manager in Early Years? Do you need some new skills to help manage your teams and be the best you can be? Then have a look at what this course covers and get in touch to book. Week 1. Exploring the role of a Manager in Early Years. Characteristics of an effective manager. Exploring different Leadership Styles and identifying your own. Looking after your own wellbeing. Week 2. How to manage difficult Conversations Exploring different personality types. Developing resillience. 4 Step process for managing a difficult conversation. Week 3. Creating Connection & Belonging within your team The importance of Connecting with a Diverse team. How to create a culture of connection & belonging. An introduction to Leading with Emotional Intelligence. We deliver this session on a one to one virtual platform or face to face. We can deliver to small groups but please contact us separately for costings. This specific course is for training one person at a time.

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

It's a fact of life that costs generally increase and as a result prices must go up too. Implementing an increase without losing customers is challenging. Talking about a price increase with customers never makes for an easy conversation. Your customers will generally decide whether to accept the increase based upon value, as well as the hassle cost of switching and going elsewhere. Even the most experienced salesperson who has implemented price increases before will be fighting back the nerves when faced with the task of 'selling' the increase. In this flexible programme, we will support your internal preparations at whichever stage you and your colleagues are at. From making the decision to increase prices, right through to those on the frontline already dealing with any push-back. This programme will help participants: Understand the business case for increasing prices Take steps to research the market Consider their customers' motivations Use the six principles of influence Identify and adapt for different personality styles Assess their level of trust with customers Build rapport rapidly with their customers and prospects 1 Raising prices - keys to success Understanding the business case Researching the market Assessing the value of your offering 2 Understanding your customer base Assessing your key accounts What is your 'target' customer range? Creating consistency in pricing approach 3 Planning the increase Timing your implementation Communication strategy Elements of a good price increase letter 4 Developing influencing skills The Trust Equation The six principles of influence Discovering your customer's buying decisions 5 Emotional intelligence and price increases The part emotion plays Developing strategies for keeping calm Handling your customer's responses 6 Understanding different customer styles Discover your own style Recognising behaviour traits in others Adapting your approach to their style 7 Preparing for customer contact Preparing for specific customers Anticipating their response Dealing with challenging customers 8 Following through Maintaining a consistent approach Resisting requests for discounts Confirming the increase in writing

Are you looking for something that will help you understand yourself and how to interact with others more effectively? Would you like something that uses a simple four colour model to quickly allow you to understand your personality type and how you can use this knowledge to enhance your relationships and reach your goals, whatever they are? We think that Insights Discovery might be just the thing for you! What's even better is that our Discovery bundle includes both a copy of your unique profile and a 90 minute personal session with our executive coach, Cami Rose, to chat it all through and set you up for success using your new knowledge for the future. Just request a session and we'll be in touch with the link that will allow you to complete the Insights evaluator and arrange your personal coaching session at a time to suit you. Want Discovery for your team? We can do that too. Leave us your name and details and we'll be in touch to chat through your needs and objectives.