Certified Business Relationship Manager (CBRM®): In-House Training The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager. As such, the primary focus is on strategic business relationship management, leveraged to optimize business value to the enterprise. The purpose of the Practitioner qualification is to confirm whether the candidate has achieved sufficient understanding and competence to perform the role of Strategic Business Relationship Manager. To pursue the CBRM® certification, a candidate must be a certified Business Relationship Management Professional (BRMP®).
Effective report writing, the exchange of information, ideas, opinions and decisions between people at all levels, internally and externally, makes a vital contribution to organisational success.
Change Management Foundation: In-House Training: In-House Training This course provides practical knowledge on Change Management techniques and the Foundation certification. You will examine various Change Management techniques and explore which could be effectively implemented in your organization. The structured approach helps you understand how you deal with change as an individual, as a member of a team or organization, and as a leader. The program design explores the impact that change has on these four major areas: Change and the Individual Change and the Organization Communications and Stakeholder Engagement Change Management Practice This course also prepares you for the APMG Change Management Foundation exam. Given that a primary course goal is to achieve the Foundation Certification, the course text will be provided in advance of the workshop so the participant may begin studying. In addition, daily homework assignments and practice exams will be provided. The Foundation-level exam is taken at the end of the third day of the Traditional Classroom course. Virtual Classroom participants must make separate arrangements to schedule their exam following course completion (See 'Important Note for Virtual Course Participants'). What You Will Learn You'll learn how to: Explain how individuals learn and why many may resist change Illustrate how to build an effective change team Describe the stakeholder engagement process and relate this to appropriate communication Differentiate various approaches to plan, implement, and sustain organizational change Demonstrate how to assess change impact and readiness, and deal with resistance Improve your ability to pass the APMG Change Management Foundation Certification exam Getting Started Introductions Course structure Course goals and objectives Change and the Individual How people learn Personality and change - introduction to MBTI Models of individual change - the Change Curve and Bridges' Transition Motivating individuals during change Change and the Organization Understanding organizational metaphors Organizational culture and change 3 models of change - Lewin, Kotter, and Senge Key roles in change Stakeholder Engagement Identifying and analyzing stakeholders Personas and empathy maps Influencing strategies Communication Feedback and communication approaches Communicating change - planning, factors, and barriers Communication biases and channels Change Impact Identifying and assessing change impact Stakeholder impact assessment Change severity assessment Change Readiness Building change agent networks and the change team How to make the organization ready for change Creating a change management plan Dealing with resistance to change APMG Change Management Foundation Exam Preparation Review of and practice with APMG sample questions and test papers APMG Change Management Foundation Exam Traditional Classroom: Paper-based exams will be taken on the last day of class Virtual Classroom: The exam is scheduled by the Participant and taken subsequent to the course
Overview The development, monitoring, and continued improvement of a highly-integrated, internal audit function is essential for the continued financial success, stability, and growth of world-class business entities. A well-designed and effective internal audit system will provide verification and support that accounting and financial policies, procedures, and controls are working adequately and will spotlight any significant matters that need attention.
Overview An ineffective audit can mean severe consequences; resulting in process failure, customer dissatisfaction and regulatory noncompliance. Optimize your generic auditing skills with this Internal Auditing training course not aimed at any specific ISO management systems standard or Process. Boost your internal audit capabilities by gaining confidence in planning and performing an effective audit and reporting and taking corrective action where necessary. This course develops the necessary skills to assess and report on the conformance and implementation of processes based on management systems. You'll learn how to initiate an audit, prepare and conduct audit activities, compile and distribute audit reports and complete follow-up activities
Scrum Master and Product Owner Workshop This workshop builds on the specific roles and responsibilities of the Product Owner and Scrum Master in a Scrum environment, and how they need to work together as part of the Scrum methodology. During these sessions, you will explore who does what before, during, and after the Scrum Sprint cycles, as well as how to make the process work best in your specific Agile environment. You will come away from this workshop with a much deeper understanding of the roles and responsibilities so that individual performance improves on the job. Improved target results include providing focused leadership, making effective decisions, guiding Agile teams, and delivering business value. Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum Events Scrum Artifacts Scrum Roles and Responsibilities Scrum Roles Product Owner Responsibilities Scrum Master Responsibilities The Scrum Team Responsibilities Cross-functional Teams Product Ownership Product Ownership Vision Understand Your Customers and Market Stakeholder Management and Engagement Product Backlog What is a User Story? Epics and User Stories Acceptance Criteria Preparing User Stories for a Sprint Definition of Ready (DoR) and Definition of Done (DoD) User Story Estimation Using Planning Poker Backlog Grooming Roadmaps, Story Maps, Impact Mapping Product Backlog Prioritization, MoSCoW, Kano Analysis Technical Debt The Sprint Team Capacity and Velocity Planning Sprint Planning Meeting and Sprint Plan The Sprint: Learning to Become Self-managing, Self-organizing, Self-improving Sprint Review Meeting Retrospectives Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content
CSCS Card NVQ Level 7 Diploma in Construction Senior Management This qualification is for candidates who are experienced Construction Site Managers or Construction Senior Managers. You will be responsible for a team and be able to make strategic decisions. You will work across at least two of the following pathways: Project development Procurement contracts and budgets Project Control Furthermore, this NVQ provides your recognition as a Senior Manager and offers you a direct route to professional memberships such as MCIOB. Induction - As soon as you register you will be given a dedicated assessor. They will arrange an induction and together with your assessor, you will decide on the pathway which best proves your competency. The induction is used to plan out how you will gather the relevant evidence to complete the course. During the course - The assessor will work with you to build a portfolio of evidence that allows you to showcase your knowledge, skills and experience. The assessor will also regularly review and provide you with feedback. This will allow you to keep on track to progress quickly. You will be assessed through various methods such as observations, written questions, evidence generated from the workplace, professional discussion and witness testimonials. On completion - Once all feedback has been agreed, the Internal Quality Assurer will review your portfolio and in agreement with assessor the certificate will be claimed. To download our PDF for this course then please click here.
Portfolio, Programme, and Project Offices (P3O®) Foundation: In-House Training P3O® is the AXELOS standard for the design of decision-making processes regarding changes in organizations. P3O provides a guideline for the design of portfolio, programme, and project offices in organizations. The P3O Foundation course is an interactive learning experience. The P3O Foundation-level content provides you with sufficient knowledge and understanding of the P3O guidance to interact effectively with, or act as an informed member of, an office within a P3O model. It enables you to successfully complete the associated P30 Foundation exam and achieve the qualification. In this course, you will be prepared to successfully attempt the P3O Foundation exam and learn how to implement or re-energize a P3O model in their own organization. What you will Learn Individuals certified at the P3O Foundation level will be able to: Define a high-level P3O model and its component offices List the component offices in a P3O model Differentiate between Portfolio, Programme, and Project Management List the key functions and services of a P3O List the reasons for establishing a P3O model Compare different types of P3O models List the factors that influence selection of the most appropriate P3O model for an organization Define the processes to implement or re-energize a P3O Benefits: Fast-track programme for those who want to achieve P3O Foundation qualification Practical case study and scenarios Attractive slides and course book Introduction to P3O What is the purpose of P3O? Definitions What are P3Os? Portfolio, programme, and project lifecycles Governance and the P3O Designing a P3O Model Factors that affect the design Design considerations What functions and services should the P3O offer? Roles and responsibilities Sizing and tailoring of the P3O model Introduction to P3O What is the purpose of P3O? Definitions What are P3Os? Portfolio, programme, and project lifecycles Governance and the P3O Designing a P3O Model Factors that affect the design Design considerations What functions and services should the P3O offer? Roles and responsibilities Sizing and tailoring of the P3O model Why Have a P3O? How a P3O adds value Maximizing that value Getting investment for the P3O Overcoming common barriers Timescales How to Implement or Re-Energize a P3O Implementation lifecycle for a permanent P3O Identify Define Deliver Close Implementation lifecycle for a temporary programme or project office Organizational context Definition and implementation Running Closing Recycling How to Operate a P3O Overview of tools and techniques Benefits of using standard tools and techniques Critical success factors P3O tools P3O techniques
SAFe® Scrum Master: In-House Training Build your skills as a high-performing team member of an Agile Release Train (ART) and prepare to support the facilitation of team and program events when you become a SAFe® 5 Scrum Master (SSM). In this course, you'll gain an understanding of the role of Scrum Master in a SAFe® enterprise. Unlike traditional Scrum Master training that focuses on the fundamentals of team-level Scrum, the SAFe® Scrum Master course explores the role of the Scrum Master in the context of the entire enterprise and prepares you to successfully plan and execute the Program Increment (PI), the primary enabler of alignment throughout all levels of a SAFe® organization. What you will Learn To perform the role of a SAFe® Scrum Master, attendees should be able to: Describe Scrum in a SAFe® enterprise Facilitate Scrum events Facilitate effective Iteration execution Support effective Program Increment execution Support relentless improvement Coach Agile teams for maximum business results Support DevOps implementation Build a high-performing ART by becoming a servant leader and coach Develop an action plan to continue your learning journey Introducing Scrum in SAFe® Characterizing the role of the Scrum Master Experiencing Program Increment planning Facilitating Iteration execution Finishing the Program Increment Coaching the Agile team
About this Virtual Instructor Led Training (VILT) The 5 half-day Piping Stress Engineering Virtual Instructor Led Training (VILT) course will systematically expose participants to: The theory and practice of piping stress engineering, with special reference to ASME B 31.1 and ASME B 31.3 Standards. The basic principles and theories of stress and strain and piping stress engineering, through a series of lessons, case study presentations, in-class examples, multiple-choice questions (MCQs) and mandatory exercises. Principal stresses and shear stresses which form the backbone of stress analysis of a material. Expressions for these quantities will be derived using vector algebra from fundamentals. Thermal stress-range, sustained and occasional stresses, code stress equations, allowable stresses, how to increase flexibility of a piping system, cold spring. The historical development of computational techniques from hand calculations in the 1950s to the present-day software. Training Objectives On completion of this VILT course, participants will be able to: Identify potential loads the piping systems and categorise the loads to primary and secondary. Determine stresses that develop in a pipe due to various types of loads and how to derive stress-load relationships, starting from scratch. Treat the primary and secondary stresses in piping system in line with the intent of ASME Standards B 31.1 and B 31.3 and understand how the two codes deal with flexibility of piping systems, concepts of self-springing and relaxation/shake down, displacement stress range and fatigue, what is meant by code compliance. Understand the principles of flexibility analysis, piping elements and their individual effects, flexibility factor, flexibility characteristic, bending of a curved beam and importance of virtual length of an elbow in the flexibility of a piping system. Learn stress intensification factors of bends, branch connections and flanges. Understand how the stresses in the material should be controlled for the safety of the piping system, the user and the environment. Examine how codes give guidance to determine allowable stresses, stress range reduction due to cyclic loading, and effects sustained loads have on fatigue life of piping. Confidently handle terminal forces and moments on equipment. Understand the supplementary engineering standards required to establish acceptance of the equipment terminal loads and what can be done when there are no engineering standard governing equipment terminal loads is available and learn the techniques of local stress analysis. Get a thorough understanding of the concepts and the rules established by the ASME B 31.1 and ASME B 31.3 Standards. Perform flange load analysis calculations based on Kellogg's Equivalent Pressure method & Nuclear Code method. Perform the same using a piping stress analysis software and check for flange stresses and leakage. Confidently undertake formal training of piping stress analysis using any commercial software, with a clear understanding of what happens within the software rather than a 'blind' software training and start the journey of becoming a specialist piping stress engineer. Target Audience The VILT course is intended for: Recent mechanical engineering graduates who desire to get into the specialist discipline of Piping Stress Engineering. Junior mechanical, chemical, structural and project engineers in the industry who wish to understand the basics of Piping Stress Engineering. Engineers with some process plant experience who desire to progress into the much sought-after specialist disciplines of Piping Stress Engineering. Mechanical, process and structural engineers with some process plant experience who desire to upskill themselves with the knowledge in piping stress engineering and to become a Piping Stress Engineer. Any piping engineer with some pipe stressing experience in the industry who wish to understand the theory and practice of Piping Stress Engineering at a greater depth. A comprehensive set of course notes, practice exercises and multiple-choice questions (MCQs) are included. Participants will be given time to raise questions and participants will be assessed and graded based on responses to MCQs and mandatory exercises. A certificate will be issued to each participant and it will carry one of the three performance levels: Commendable, Merit or Satisfactory, depending on how the participant has performed in MCQs and mandatory exercises. Training Methods The VILT course will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 breaks of 10 minutes per day. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total). Trainer Your expert course leader is a fully qualified Chartered Professional Engineer with over 40 years of professional experience in Oil & Gas (onshore and offshore), Petrochemical and Mining industries in engineering, engineering/design management and quality technical management related to plant design and construction. At present, he is assisting a few Perth based oil & gas and mining companies in detail engineering, piping stress analysis, feasibility study and business development work related to plant design. He is a pioneer in piping stress engineering in Western Australia. His recent major accomplishments include the following roles and challenges: Quality Technical Support Manager of USD 54 billion (Gorgon LNG Project). This encompassed management of quality technical services connected with Welding, Welding Related Metallurgy, Non-Destructive Examination, Insulation /Refractory /Coating, AS2885 Pipelines Regulatory Compliance and Pressure Vessel Registration. Regional Piping Practice Lead and Lead Piping Engineer of Hatch Associates. In this role, he was responsible for providing discipline leadership to several mining projects for BHP Billiton (Ravensthorpe), ALCOA-Australia (Alumina), Maáden Saudi Arabia (Alumina), QSLIC China (Magnesium), COOEC China (O&G Gorgon). He was actively involved in the development of piping engineering practice in WA, including training and professional development of graduate, junior and senior engineers. This also includes the formation of the Piping Engineering Specialist Group. Lead Piping/Pipe Stress Engineer on ConocoPhillips' (COP) Bayu Undan Gas Recycle, Condensate production and processing platform. He was able to develop several novel design methodologies for the project and provided training to engineers on how to implement them. These methodologies were commended by COP and the underwriters of the project Lloyds Register of Shipping, UK. Creator of Piping Engineering Professional Course aimed at global engineering community. Professional Affiliations: Fellow, Institution of Mechanical Engineers, UK (IMechE) Fellow, Institution of Engineers, Australia (EA), National Register of Engineers (NER) Member American Society of Mechanical Engineers, USA (ASME) Honorary Life Member, Institution of Engineers, Sri Lanka (IESL) POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations