Aimed for GP reception staff and HCAs, who work face to face booking patients in or HCAs doing the initial triage/observations. Receptionists and HCAs working in the urgent care setting or walk in centres may also find this beneficial as they also book patients in and monitor the waiting room.
Develop essential knowledge and appropriate skills in the quality treatment and management of the patient with Chronic Obstructive Pulmonary Disease (COPD) and Asthma.
This course provides the underpinning physiology and disease process knowledge for HCAs, working with patients with preventable diseases.
Understand the management of commonly presenting medical conditions and the significance of recording accurate diagnostic investigations.
Clinical supervision is the term used to describe a formal process of professional support and provides an opportunity for staff to: reflect on and review their practice, develop their analytical skills and change or modify their practice.
To understand and interpret a wide variety of blood results with particular emphasis on musculoskeletal conditions.
This update meets the recommendations of Public Health England and Public Health Wales National Minimum Standards and Core Curriculum for Immunisation Training of Healthcare Support Workers (2015).
A practical ear care course for Healthcare Support Workers. Develop safe practice in ear irrigation (syringing) which attracts a high level of litigation.
This is a two-day course designed for ward, department and team managers in healthcare. It is suitable for both aspiring ward, department and team managers and those already in post.