This ilm recognised programme builds on the coaching fundamentals to focus on enhancing the coach’s self-awareness and coaching techniques, refining both practice and skill to develop a coaching style of leadership.
Budgeting is more than mere vague oversight. Budgeting should deliver the corporate strategy, add shareholder value and lead to a well-run business - for the benefit of all involved in it. Effective budgeting leads to real control - effective day-to-day operational control and more. This course demonstrates what proper budgeting and operational control can do. This course will help ensure that participants: Appreciate the importance of the budgeting process Take ownership of it Use it as a daily working tool - not an annual exercise - to help run their part of the operation Improve their reporting against budget Ensure their delivery against budget 1 Objectives of budgets The budget process Stages - what is the prime aim of a budget? What is forecasting? ObjectivesPlanningImplementation 2 Budget and cost control focus Choosing objectives Links with corporate strategy Links with resource management Can the accounting systems cope? 3 Traditional budgeting and control Benefits and drawbacks The process Control and feedback Reporting - what can be expected? 4 Advanced budgeting and control Understanding the business process Taking out costs Cost awareness ZBB - as valid as ever 5 Reports Reports for action The purpose of a report Content - deliverables and feedback Culture is so important
This Key Worker Skills training course will focus on the roles and responsibilities of the key worker with vulnerable young people in line with legislation and good practice guidelines. The successful care and provisions in place in a residential setting is dependent upon how effective and supported the staff team is. This Key Worker Skills training will enable those in the position of key worker and those considering the position to gain insight and understanding with regards to the importance and difference this role can play in an individual’s life.
Agility has become a prized business attribute. Although Agile methods were once most associated with software development, they are now applied in a host of different areas. Agile continues to find new applications because it is primarily an attitude. This programme delivers a solid grounding in both the Agile mindset and Agile methods. It covers three methods, illustrates the benefits of each and shows how they can be integrated. It includes practical techniques as well as background knowledge. By the end of the session, participants will be able to: Apply Agile concepts to self-manage their work Understand the roles people take on in Agile teams Use a variety of techniques to help deliver customer satisfaction Focus on delivering against priorities Employ a range of estimating techniques 1 Introduction Overview of the programme Review of participants' needs and objectives 2 The basics of Agile What makes Agile different Agile Manifesto and Principles Using feedback to deliver what is needed 3 Agile teams Multi-disciplinary teams Team size and empowerment Agile values 4 Agile at the team level - Scrum Scrum roles Scrum 'events' Scrum 'artifacts' 5 Agile for teams juggling multiple demands - Kanban Taking control of the work Improving throughput Dealing with bottlenecks 6 Agile in projects - AgilePM The phases of an Agile project Managing change requests Delivering on time 7 Estimating T-shirt / Pebble sizing Yesterday's weather Planning poker 8 Pick 'n' mix - some useful techniques The daily stand-up User stories Retrospectives Work-in-process limits Burndown charts Minimum viable product A / B testing 9 Review and action planning Identify actions to be implemented individually Conclusion
Change Your Breath Change Your Life Experience the amazing power of your breath to transform stress and tension and create more flow in your life. In this session we will use a simple breathing technique know as conscious connected breathing, this activates the nervous system and helps create new neural pathways in the brain. When we breathe in this pattern, we begin to enter into an altered state of consciousness which allows us to release stored emotions and trauma in both the physical and energetic body. If your looking to release stress and create more space for joy, peace and love then these sessions are for you. Benefits of Conscious Connected Breathwork include: - Release Tension - Reduce Stress & Anxiety - Clear Emotional Blocks - Heal Trauma - Increased Energy - Better Sleep Join me for a session and experience the releases that can happen with this simple practice. These sessions are a beautiful way to come together and experience the power of group healing where we all learn and grow from each others experiences. They offer the opportunity to delve deeper into our own inner worlds with the support and connection of others. PLEASE NOTE : For this FREE SESSION there will be a photographer present, who will be attending the class for the breathwork, but they will also capture some content for marketing purposes which is why this is a free class. Images will be taken with great discretion to allow you to drop into the process. We will take general shots of the room and breathers, there will be no close ups of anyone who would prefer not to be of focus, but if you are comfortable let us know. (By joining this session you agree to allow the images to be used in my advertising) If you would rather not be photographed please join a different group session.
Breathe A day retreat at The Sunhouse: Relax, Let Go & Be at Peace this Autumn Sunday 24th November 10.30am-5pm Price £70 for the whole day A day of Qigong, Forest Bathing, Breathwork & Meditation (includes delicious vegetarian organic soup, seasonal snacks and herbal drinks) Join me for a day retreat in the beauty of the Sunhouse to embrace the season of Autumn and the METAL Element. A wonderful opportunity to take time out and align yourself with the natural flow of energy of the season. At this time of year we focus on our lungs, our breath and our strong and healthy immune system. Just as the leaves are falling from the trees, nature supports us to let go of that which we no longer need and to appreciate that which is of value in our lives. Breath is life, it is the energy or “Qi” that sustains life within every cell. When we breathe well our entire body receives the energy it needs. When we reconnect with our breath we become calm, aware and in control and we can begin to bring balance to our lives and access places of deep peace within. WHATS INCLUDED: – Qigong exercises to support our lungs and strengthen our Qi. Increasing our flow of energy & improving our immunity – Learn The Bird Form a beautiful Qigong form designed to help “transform grief into love” This form has a light, uplifting, energising quality leaving us bright eyed and full of joy. – Forest Bathing in the beautiful woodland taking time to pause and listen to the forest around us, absorbing the healing energy of the trees. – Guided Conscious Connected Breathwork Journey to open our lungs and increase awareness of our breath. Encouraging detoxification of your body, releasing stuck energy and beliefs and resetting your whole nervous system. Giving you the tools to transform and to let go of whatever may be holding you back from living the life you truly want to live. In the morning we will practice some simple qigong exercises, movements and meditations to access the deeper energies within us. Then its time to enter the woods together to connect with the living Earth. As we walk through the woods, we will take time to pause and play with our Qigong moving meditations, listening to the forest around us, waking up our the wild within us. After a delicious lunch, we will lie down and relax into the support of the ground to receive a deep healing Breathwork Session. We will use conscious connected breathing to encourage detoxification of your body, releasing stuck energy and beliefs and resetting your whole nervous system. Giving you the tools to transform and to let go of whatever may be holding you back from living the life you truly want to live. Come and join me and nourish yourself in the beauty of life. Relax, Let Go & Be at Peace this Autumn Price includes a delicious vegetarian soup, herbal teas and delicious seasonal treats If you are interested but have more questions please contact me. I would love to hear from you. Contact me for more details Tel: 07779151916 emma@bringingbalance.co.uk
This course has a simple objective: to help gain appointments with potential clients. In most consultative selling situations clients won't commit to purchases over the telephone. This means setting up a meeting to discuss the options with them face-to-face. But getting 'face time' can be tricky. This practical workshop can help. Participants will acquire essential tools, skills and methods; discuss specific organisational issues; and identify areas for improvement. They will discover how to: Increase their effectiveness through proper preparation Construct attention-grabbing opening statements Help potential clients feel comfortable agreeing to a meeting Develop tactics for responding to difficult excuses and objections Stress the benefits of a face-to-face consultation Develop and enhance their questioning and listening skills Prevent customers cancelling booked appointments 1 Introduction to appointment setting Key trends that have changed the way people buy today - and will buy tomorrow Why many sales people avoid picking up the phone The difference that makes a difference - what makes a good appointment-maker? 2 Before you pick up the telephone It all starts with a plan... Who and what to focus our attention How much research should we undertake and why? Setting primary and secondary objectives 3 Making your approach Key considerations Every call is an opportunity - creating a positive mind-set Using a structured approach Using partnership language 4 Gaining an insight into the customer's needs How to quickly 'tune in' to your customers, so that you can serve them more easily Developing speech patterns that put customers at their ease Using effective questioning and listening skills Finding and building pain points 5 Dealing with excuses and objections Pre-empting potential excuses Developing techniques for responding to client objections Keeping the door open for future contact 6 Securing the appointment Selling the benefits of a consultancy meeting Techniques for avoiding cancelled appointments Gaining commitment 7 Action plans Course summary and presentation of action plans
In our constantly changing environment, if you always do what you've always done, then you'll always get what you've always got - and that's not enough! Building a strategic marketing plan is a powerful way to take a step back from day-to-day activities, review the opportunities available to your business and your products, and build a roadmap of tactics that will set you apart from the competition. In this workshop, we look at how to build a customer-focused strategic marketing plan to pin-point your milestones to success over a 12-month period. This programme will help participants to: Understand the key questions that a strategic marketing plan should answer Understand the value of customer and competitor insight and how to develop actionable insights to guide your plan Conduct a market analysis and identify the barriers and drivers to success Learn how to build a customer buying journey and how to identify the most valuable customers Develop a customer-focused strategy and customer engagement plans Develop core messages and winning tactics to engage with your key customers Identify the key metrics to review and measure to keep your plans on track 1 Situational analysis Introduction to marketing strategy Market and competitor analysis and insight generation Understanding the customer buying journey How to segment customers to identify your most valuable customer opportunities Identifying the barriers and drivers to your success 2 Strategy Introduction to strategy How to build strategic imperatives and SMART objectives How brand vision and positioning drive customer focus A guide to building key message themes 3 Tactics, messaging and measurement Introduction to building customer-focused tactics How to build a customer-engagement plan How to build key messages and a customer-focused tactical plan A practical guide to developing key metrics to review success and keep your plans on track Actionable outcomes Throughout the programme we will use your own product examples to build your plan, participants will: Learn best practice examples of strategic planning Discover market and customer opportunities to strengthen your competitive edge Create a strategic plan that can be implemented immediately within your business Start planning compelling marketing messages to reach the right customer at the right time Receive immediate feedback on your strategic marketing plan Have the opportunity to share common issues and solutions with colleagues in the group