In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.
As a manager and leader your role involves motivating and supporting your team for effective and productive outcomes. This course emphasises the importance of self-care and emotional intelligence to maintain personal well-being and foster team success. Objectives: Understand why self-care is crucial for both managers and teams. Learn strategies to prevent burnout, minimise distractions, and manage stress. Implement methods to cultivate a balanced and supportive work environment. As a manager and leader your role involves motivating and supporting your team for effective and productive outcomes. This course emphasises the importance of self-care and emotional intelligence to maintain personal well-being and foster team success. Objectives: Understand why self-care is crucial for both managers and teams. Learn strategies to prevent burnout, minimise distractions, and manage stress. Implement methods to cultivate a balanced and supportive work environment.
Application delivery training course description A concise hands on course covering section 1 of the F5 networks AD fundamentals exam. The course focuses on the technology and not any one manufacturers product. This will enable delegates to work with devices from any manufacturer. Practical hands on with Cisco and Microsoft systems follow the major sessions to reinforce the theory. What will you learn Explain, compare and contrast the OSI layers. Explain protocols and technologies specific to the data link layer. Explain protocols and apply technologies specific to the network layer. Explain the features and functionality of protocols and technologies specific to the Transport layer. Explain the features and functionality of protocols and technologies specific to the Application layer Application delivery training course details Who will benefit: Anyone taking the F5 networks AD fundamentals exam. Technical staff working in Application delivery. Prerequisites: None. Duration 3 days Application delivery training course contents What is TCP/IP? Protocols, services. The Internet, RFCs, The OSI 7 layer model. Layer 1 cables. Ping and addressing Host configuration of IP addresses, subnet masks, default gateways, ipconfig, ping. Hands on Configuring TCP/IP, ping. Ethernet and the data link layer 802.3, evolution, choosing cables, topologies, CSMA/CD, hubs, NICs, MAC addresses. Hands on Analysing MAC addresses. IP and Ethernet Relationship. Hands on ARP. What is a switch? Switches connect multiple devices, switches versus hubs, simultaneous conversations, switches work at layer 2, the forwarding database, how the forwarding database is built, broadcast and collision domains. Hands on Difference between hubs and switches. Link aggregation Loops, broadcast storms, STP, Architectures, modes, link aggregation, load sharing, resilience. Hands on fail over times. VLANs Virtual versus physical LANs, Why have VLANs? Broadcast domains. Hands on VLANs effect on traffic. IP IP datagram format, ICMP datagram format. Hands on Analysing IP and ICMP packets. IP addressing Format of addresses, registering, dotted decimal notation, choosing addresses, DHCP. Hands on impact of addressing errors. Routing What is a router? Reason for routing, network addressing, default gateways, how routing works, routing and addresses, routing tables, traceroute. Hands on Using a routed network. Routing protocols IGPs, EGPs, RIP & OSPF. Hands on Configuring routers for RIP and OSPF. Subnetting When to subnet, subnet masks, working with subnetting, CIDR notation. Hands on Changing the routed network to use subnetting. The transport layer UDP, Ports, TCP, acknowledgements, sliding windows. Hands on Analysing packets. Applications Clients, servers, web, Email SMTP, resource sharing, IM, VoIP, Video over IP, terminal emulation, FTP. Hands on FTP, SIP. Web pages URLs, DNS, names to IP addresses. HTTP, versions and status codes. Keepalives, cookies. Hands on Analysing HTTP headers.
Zeroconf and Bonjour training course description A hands on training course focusing on Microsoft and Apple implementations of Zeroconf. The course covers all three main areas: Interface configuration, name resolution and service discovery. Hands on with Apple Bonjour and Microsoft UPnP compliment all the major theory sessions. What will you learn Explain how mDNS and LLMNR work. Explain how DNS-SD and SSDP work. Recognise the role of service discovery gateways. Zeroconf and Bonjour training course details Who will benefit: Technical staff working with Zeroconf. Developers using Zeroconf. Prerequisites: TCP/IP Foundation for engineers Duration 2 day Zeroconf and Bonjour training course contents What is Zeroconf? Zeroconf, architecture, Microsoft UPnP, Apple, Bonjour, devices, components. Home networks, enterprise networks, BYOD. Plug and play without Zeroconf DHCP, DNS, A, PTR, SRV records, DDNS. Hands on DHCP configuration. Address selection IPv4 link local addresses, IPv6 link local addresses. Hands: Addresses without DHCP. Name resolution mDNS, finding names, announcing names, .local DNS namespace, LLMNR. Hands on Names without DNS. Role of multicasting Multicast addresses, multicasts and switches, multicasts and routers. Hands on Multicasts, TTL. Service discovery DNS-SD, SRV and TXT lookups, SSDP, HTTP. Hands on Browsing for services Zeroconf in a routed environment Service Discovery gateways, configuration, service filters, DNS-LLQ, NAT-PMP. Miscellaneous Security, automatic multicast addresses, wireless auto configuration.
PRINCE2® Foundation: In-House Training Projects fail for a variety of reasons including poor planning, lack of defined quality criteria, poor understanding of the business drivers, inadequate control, and lack of senior management involvement in other words, lack of a structured best practice approach to project delivery. PRINCE2® (6th Edition is the current version) is a structured, process-based approach to project management providing a methodology which can be easily tailored and scaled to suit all types of projects. It is the de facto standard for project management in the UK Government and is used extensively in more than 150 countries worldwide with in excess of 20,000 organizations already benefiting from its powerful approach. It can be used easily in combination with PMI®'s PMBOK® Guideto provide a robust project management methodology, or to augment an existing PMBOK®-based methodology with additional rigor around areas such as Quality, Organization, and Benefits Realization. The goals of this course are to provide participants with a thorough grounding in PRINCE2® and its benefits and to prepare them to sit the Foundation exam. What you will Learn You'll learn how to: Identify the benefits and principles underlying a structured approach to project management Define the PRINCE2® method in depth, including the principles, themes, and processes Prepare and practice for the Foundation exam Getting Started Introductions Course structure Course goals and objectives Overview of the PRINCE2® Foundation exam PRINCE2® Introduction Introducing PRINCE2® The structure of PRINCE2® What PRINCE2® does not provide What makes a project a 'PRINCE2® project'? Project Management with PRINCE2® Defining a project Managing a project Controlling the variables The Project Manager's work PRINCE2 Principles PRINCE2® Principles The Seven Principles Tailoring and Adopting PRINCE2® Defining tailoring Defining embedding What can be tailored? Who is responsible for tailoring? Introduction to the PRINCE2® Themes What is a PRINCE2® Theme? What are the PRINCE2® Themes? Tailoring the themes Format of the theme chapters Business Case Need for a business case Elements of a business case How a business case is developed Managing Benefits Organization Need for a special type of organization PRINCE2® organization structure Roles in a PRINCE2® project Combining roles Quality Relevance of quality to project work Quality, quality control, and quality assurance Quality management approach and the quality register Who is responsible for quality? Plans Need for plans and their hierarchy Approach to planning Content of a PRINCE2® plan Product-based planning Risk The need to manage risks What is a risk? Risk and continued business justification A risk management option Change Change is inevitable Different types of change Baselines and configuration management Issue and change control in PRINCE2® Progress Controlling a PRINCE2® project The application of tolerance Types of control Raising exceptions Introduction to Processes Processes and the project lifecycle The PRINCE2® journey Structure of the process chapters Tailoring the processes Starting up a Project Appointing people to the PRINCE2® roles Establishing some baselines Should we go further with this work? Planning for initiation Directing a Project Should we start / continue the project? Responding to internal / external influences Should we close this project? Initiating a Project Establishing the project's approaches Creating the project plan Refining the business case Assembling the PID Controlling a Stage Authorizing and reviewing work Monitoring and reporting Handling non-planned situations Triggering the next process Managing Product Delivery Accepting work from the Project Manager Getting the work done by the team Routine and non-routine reporting Handing back the completed work Managing a Stage Boundary Taking stock of what we have done Updating the PID Consider the options for continuing / stopping Producing exception plans Closing a Project PRINCE2® at the end of a project Transition of product to operational use How well did we do? Tying up all the loose ends
Black CSCS Card NVQ Level 6 in Construction Site Management This qualification is for site managers who are responsible for leading projects, controlling resources, and overseeing quality standards. You are expected to be employed in site management, ideally overseeing, or starting to oversee, projects or sites. You will be responsible for leading teams, maintaining, and improving the standards of work. You may work across one or more of the following pathways: Building and Civil Engineering Highways Maintenance Residential Development Conservation Demolition Furthermore, this NVQ provides your recognition as a Construction Site Manager and offers you a route to professional memberships such as MCIOB. Induction - As soon as you register you will be given a dedicated assessor. They will arrange an induction and together with your assessor you will decide on the pathway which best proves your competency. The induction is used to plan out how you will gather the relevant evidence to complete the course. During the course - The assessor will work with you to build a portfolio of evidence that allows you to showcase your knowledge, skills and experience. The assessor will also regularly review and provide you with feedback. This will allow you to keep on track to progress quickly. You will be assessed through various methods such as observations, written questions, evidence generated from the workplace, professional discussion and witness testimonials. On completion - Once all feedback has been agreed, the Internal Quality Assurer will review your portfolio and in agreement with your assessor the certificate will be claimed. To download our PDF for this course then please click here.
City & Guilds Level 2 Award in Working in High Risk Confined Spaces - 6160-03 - This course is designed to provide delegates that need to enter medium and high risk confined spaces with an in-depth understanding of legislation, regulations and safe systems of work. This course includes recognising all risk levels of confined spaces. Book via our website @ https://www.vp-ess.com/training/confined-spaces/6160-03-city-and-guilds-level-2-award-in-working-in-high-risk-confined-spaces/ or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346
About this Training Course Comprising 5 full-day sessions, this intermediate to advanced level course is specifically designed for senior exploration geoscientists currently active in hydrocarbon play and prospect mapping, to optimise conceptual geological input into their technical evaluation. The course focuses on seismic stratigraphic analysis in different basin settings - i.e., passive, convergent, extension and oblique - in order to construct a coherent geological story line, underpinning hydrocarbon play and prospect evaluation. The course is largely based on seismic stratigraphic case histories and exercises, with the support of seismic, well log and outcrop examples. Training Objectives Through short, focused presentations and a series of industry case history-based examples and exercises, participants will learn to optimise conceptual geoscience input into technical subsurface analysis. This will help to produce coherent geological subsurface interpretations for use in Play-based, Prospect and Appraisal evaluations. Target Audience This course is intended for senior geoscientists with more than five years of work experience, with a background in play and/or prospect evaluation and experience in seismic interpretation. Course Level Intermediate Advanced Training Methods Participants will be exposed to short lectures throughout the 5 days, followed by hands-on individual and team exercises in a variety of geological settings. 'Let the data tell their story' is a key recurring theme in this course. Trainer Your expert course leader has 38 years of experience as Exploration Geologist for Shell globally, with field experience in a/o Egypt, NW Borneo, MENA, China, Madagascar, North Sea, Oman and The Netherlands (Shell EP Research and Training Centre in Rijswijk). He has strong evaluation and project lead skills in Play-based Exploration, Prospect Maturation, Opportunity Screening and NFE / Appraisal disciplines. He developed key geoscience skills in Seismic and Sequence Stratigraphy as well as Reservoir Characterization, including sedimentology and diagenesis. He has extensive supervisory, teaching, and coaching experience as well as a strong interest in Geoscience (Depositional Systems, Regional and Reservoir Geology) and Petroleum Geology Learning. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Black CSCS Card NVQ Level 6 Diploma in Construction Contracting Operations Management This qualification is designed for technical learners working in a wide range of job roles, for example estimator, quantity surveyor, buyer or planner. You will have responsibility for other people in their area of occupation. You could be site-based and have responsibility for functions such as dimensional control, surveys, physical testing and work planning. You may work across one or more of the following pathways: Estimating Buying Planning Surveying General Furthermore, this NVQ provides your recognition as a Construction Site Manager and offers you a route to professional memberships such as MCIOB. Induction - As soon as you register you will be given a dedicated assessor. They will arrange an induction and together with your assessor, you will decide on the pathway which best proves your competency. The induction is used to plan out how you will gather the relevant evidence to complete the course. During the course - The assessor will work with you to build a portfolio of evidence that allows you to showcase your knowledge, skills and experience. The assessor will also regularly review and provide you with feedback. This will allow you to keep on track to progress quickly. You will be assessed through various methods such as observations, written questions, evidence generated from the workplace, professional discussion and witness testimonials. On completion - Once all feedback has been agreed, the Internal Quality Assurer will review your portfolio and in agreement with your assessor the certificate will be claimed. To download our PDF for this course then please click here.
Advanced Asterisk training course description This 2 day hands-on Asterisk training course covers advanced Asterisk configuration including fault tolerant clusters, upgrading and patching Asterisk servers, firewall and NAT transversal, using databases to store Asterisk data. Practical sessions follow each major section to reinforce the theory. What will you learn Configure advanced Asterisk features. Utilise databases from Asterisk Integrate Asterisk with SIP servers. Build High Availability Asterisk clusters. Maintain and secure Asterisk servers. Advanced Asterisk training course details Who will benefit: Technical staff working with or evaluating Asterisk. Prerequisites: Definitive Asterisk for engineers Duration 2 days Advanced Asterisk training course contents Best Practice Review of basics, Channel best practice, dial plan best practise. Call Centre Features GUI, Asterisk Manager Interface, billing, CDR, advanced IVR, ACD, Vici Dial. Hands on Install Vici-Dial Asterisk and Databases MySQL, LDAP, ODBC, dial plan from a Database, storing CDR in a Database, Hands on Dial plan in MySQL, CDR in MySQL. TDM over Ethernet What is TDMoE, Asterisk to Asterisk TDMoE, Phone Bridge. Hands on * 2 * via TDMoE. High Availability Asterisk HA Linux - Virtual Servers, Fail-over steps, setting up HA Linux, configuring Asterisk for fail-over on HA Linux, Hands on Configure Asterisk HA. Advanced Dial plans Asterisk Gateway Interface, AGI IVR applications, Multiple switches sharing Dial plans, ENUM, DUNDI. Hands on Configure DUNDI. Integration Legacy PBX, SIP Proxys, OpenSER. Hands on Configure SER to work with Asterisk. Asterisk Maintenance Asterisk upgrades, implementing patches, advanced debugging, Security Firewalls, NAT, Asterisk security issues. Hands on Configure Asterisk to work through a Firewall and NAT.