Name: Emotional Intelligence and Me (EI & Me)
Price: 1500 GBP
Availability: InStock

<h3 style="color: rgb(68, 68, 68); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(68, 68, 68);">Overview</h3><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">The duty of care is a legal requirement and comes with the job role for any Care worker. It is part of the code of conduct for healthcare support workers and adult social care workers in England and applies as soon as someone receives treatment or care. Employees also have a duty of care to other workers.</p><h2 style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">Details</h2><h3 style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">What will I learn on this course?</h3><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">At the end of this training, you will be able to:</p><ul style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);"><li fr-original-style="" style="box-sizing: border-box;">Understand how a duty of care contributes to a safe practice</li><li fr-original-style="" style="box-sizing: border-box;">Legislation and codes of practice</li><li fr-original-style="" style="box-sizing: border-box;">Understand what support is available to address issues regarding the duty of care</li><li fr-original-style="" style="box-sizing: border-box;">Deal with comments or complaints</li><li fr-original-style="" style="box-sizing: border-box;">Deal with incidents, near misses or errors</li><li fr-original-style="" style="box-sizing: border-box;">How to deal with difficult situations and confrontation</li></ul><h3 style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">Certification</h3><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">Successful candidates will receive certification of achievement.</p>

Overview
The duty of care is a legal requirement and comes with the job role for any Care worker. It is part of the code of conduct for healthcare support workers and adult social care workers in England and applies as soon as someone receives treatment or care. Employees also have a duty of care to other workers.
Details
What will I learn on this course?
At the end of this training, you will be able to:
Understand how a duty of care contributes to a safe practice
Legislation and codes of practice
Understand what support is available to address issues regarding the duty of care
Deal with comments or complaints
Deal with incidents, near misses or errors
How to deal with difficult situations and confrontation
Certification
Successful candidates will receive certification of achievement.

Prima Cura Training

Care

The duty of care is a legal requirement and comes with the job role for any Care worker. It is part of the code of conduct for healthcare support workers and adult social care workers in England and applies as soon as someone receives treatment or care. Employees also have a duty of care to other workers.

Duty of Care

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course aims to provide a more in depth understanding of confidentiality and record keeping. Providing information on the importance of accurate and true record keeping.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Aims:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">To explore confidentiality and information sharing</li><li fr-original-style="" style="box-sizing: border-box;">To discuss staffs &lsquo;Duty of Care&rsquo; in relation to service users&rsquo; information</li><li fr-original-style="" style="box-sizing: border-box;">To establish a shared understanding of best working practice when record keeping&nbsp;</li><li fr-original-style="" style="box-sizing: border-box;">To discuss the law in relation to confidentiality and GDPR</li></ul>

Course Overview:
This course aims to provide a more in depth understanding of confidentiality and record keeping. Providing information on the importance of accurate and true record keeping. 
 
Course Aims:
To explore confidentiality and information sharing
To discuss staffs ‘Duty of Care’ in relation to service users’ information
To establish a shared understanding of best working practice when record keeping
To discuss the law in relation to confidentiality and GDPR

GDPR

This course aims to provide a more in depth understanding of confidentiality and record keeping. Providing information on the importance of accurate and true record keeping. 

Confidentiality & Record Keeping 

Birmingham

Telford

This workshop/course introduces people (of any industry or position) to Emotional Intelligence (EI).
We ask you to complete a short EI self-assessment questionnaire to take away and use for your personal development.
We then introduce the ingredients of EI and chat about why they are essential, what they aim to achieve, and why they are critical to “clean” communication across the whole organisation.
We ask you to consider our Moccasin Approach® and our EI Tree® and why they are tools for the future success of internal and external communication.
We link EI to organisational culture and the inherent responsibility we all have to make our workplace culture the type that retains our people, attracts great people to join our organisation, and is a culture that we are proud to talk about because it is truly lived (not just a flag-waving exercise). 
We look at Empathy, how it works, why it is different from sympathy, and how we must all use it in our daily communication with others.
We discuss how personal styles and preferences (even bias) are critical to everyday communication.
We examine the word trust and discuss its meaning, how we can gain and maintain it, and why consistency is one of our favourite words regarding the element of trust.
We ask you to consider our thinking around 'Change Champions' and Best Practice Managers' to help create high-performing teams and cross-team collaboration and support. 



LENGTH - For more information about duration, please get in touch with us to discuss your specific needs, or we can offer advice.  
NEXT WORKSHOP START - Please ask for more information as we deliver bespoke closed events for your people at your location or a mutually suitable location.
WORKSHOP DELIVERY - The best environment for this workshop is face-to-face, but we can facilitate this workshop online.



Suitability - Who should attend?
Who? 
Everyone you employ, including your associate or external consultants.
Why? 
Every person needs to understand how EI works, what it takes to get it right, why it is essential and how it helps anyone develop new, better and more meaningful relationships.
The ultimate goal of EI is to create the best possible working relationships and Psychological Safety so that we can communicate "cleanly" without worrying about getting in trouble for sharing our thoughts and opinions.
By the way, EI is just as powerful at home, socially, and with our children. We can add Socratic questions to the mix to help us impact others' thinking.

Content
'Belief creates reality' and 'Creating reality out of possibility.'
The EI Tree®
Values, behaviours, ES2, and creating saboteurs!
How our Moccasin Approach® thinking helps us understand the world of others and cater for differences.
Our ARCHWAY Approach® thinking around Responsibility - Accountability – Duty of Care.
EI Self-assessment - The ingredients of EI.
The empathy stool and the types of empathy.
EI and how it helps 'Change Champions' and 'BPM’s'
Reflections, thoughts, findings and goals (individual and team).
Workshop delivery and venue
This Workshop is usually one day in duration but can be a two-day event with group and individual case study work to allow discussions about the various thoughts we all have about EI.
When you consider the content we deliver, we are sure you will understand why we always prefer to deliver our workshops, courses and programmes face-to-face.
Face-to-face workshops and courses can be held at a location of your choice or, if you wish, a central UK location such as the Macdonald Burlington Hotel in Birmingham, located directly across from the Birmingham New Street train station.
We can deliver our workshops, courses and programmes online, although this will mean splitting elements into manageable learning events to suit the online environment.
 

Educators providing Courses in Bristol

Courses matching "Duty of Care"

Duty of Care

By Prima Cura Training

Confidentiality & Record Keeping

By Prima Cura Training

Emotional Intelligence and Me (EI & Me)

By Lapd Solutions Ltd

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