Management of Value (MoV®) Foundation This interactive MoV® Foundation course provides a modular and case-study-driven approach to learning Management of Value (MoV). The core knowledge is structured and comprehensive; and well-rounded modules cover the methodology and various techniques. A case study is used to help appreciate the relevance of MoV in its practical application. What you will Learn Upon completion of an MoV course candidates should be able to discuss and explain: The main processes and techniques used within MoV and the reasons for using them How MoV may be applied at portfolio, program, project and operational levels The differences in applying MoV at different stages in a project and the expected outputs from a MoV Study at each stage The circumstances under which MoV should be used The concept of value and how value may be improved The main benefits arising from the use of MoV Approaches for implementing MoV How to respond to external and internal influences The principles of embedding MoV into an organization The key topics in document checklists, the toolbox, health check, organizational maturity and individual competence. Upon successful completion of this course, you will be able to: Organize and contribute constructively to a Management of Value (MoV) Study Demonstrate a knowledge of MoV principles, processes, approach and environment Analyse a company, program or project to establish its organizational value; includes identification and weighting of Value Drivers Pass the AXELOS MoV Foundation Examination Introduction to value management and MoV Value and Value Management Capabilities, Outcomes, Benefits and Disbenefits What is Value? What is Management of Value (MoV)? Why use MoV? Where use MoV? When MoV should be used? What using MoV involve? Selected MoV benefits Relationship with other AXELOS Global Best Practices and Models How MoV fits with other AXELOS Global Best Practice Guides MoV principles Align with organization's objectives Focus on functions and required outcomes Balance the variables to maximise value Apply throughout the investment decision Tailor MoV to suit the subject Learn from experience and improve Assign clear roles and responsibilities and build a supportive culture MoV processes Frame the programme or project Gather information Analyse information Process information Evaluate and select Develop Value Improving Proposals Implement and share outputs MoV techniques Function Analysis Function Analysis System Technique (FAST) Traditional (or classic) FAST Technical FAST Customer FAST Value Trees Measuring value Value profiling (a.k.a. value benchmarking) Simple multi-attribute rating technique (a.k.a. SMART) Value index Value metrics Value for money (VfM) ratio Value Engineering / Analysis Common techniques used in MoV Analysis of information Benchmarking Process Mapping Root Cause Analysis Discounted Cash Flow Analysis Generating Ideas Brainstorming Evaluation and option selection Option Selection Matrix Idea selection Allocation to Categories Idea Selection Matrix Weighting techniques Paired Comparisons Points Distribution Developing VIPs Developing Proposals Cost Benefit Analysis Building Decisions Implementing VIPs Implementation Plans Feedback Following up Tracking Benefits Approach to Implementation Generic approach to MoV implementation Plan the MoV activities Understand and articulate value Prioritize value Improve value Quantify value Monitor improvements in value Learn lessons Environmental factors Portfolio Considerations Programme considerations Project considerations Operational Considerations Embedding MoV into an organization Benefits of Embedding MoV into an organization MoV Policy MoV Policy Composition Embedding MoV into an organisation Key steps Suggested MoV Management Structure Overcoming barriers We do it anyway It takes up too much time We can't afford to make the changes What's in it for me? Don't fix it if it ain't broke Fixed returns on investment MoV products Briefing Meeting Agenda (A.1) Communications Checklist (A.2) Equipment list for an Effective Study/Workshop (A.3) Invitation to join the Study Team (A.4) Option Evaluation Matrix (A.5) Plan the Study (A.6) Recording Idea Selection (A.7) Reporting Study outputs (A.8) Scoping the Study (A.9) Study or Workshop Handbook (A.10) Value-Improvement Proposal Forms (A.11) Value Improvement Tracking Report (A.12) MoV toolbox MoV health check and maturity model P3M3 Maturity Model MoV Maturity Model (aligned with P3M3)
Linux shell scripting training course description A practical introduction to writing scripts using the Bourne shell under any Linux operating system. Applicable for those using the Korn shell as well. What will you learn Read shell scripts. Write shell scripts. Use different types of quotes. Recognise the role of shell scripts within the Linux system. Linux shell scripting training course details Who will benefit: Programmers developing programs under UNIX. Administrators / support personnel who wish to find out more about the workings of Linux or write simple utility programs. Prerequisites: Linux Fundamentals Duration 2 days Linux shell scripting training course contents Review of Linux fundamentals Basic shell scripts What does the shell do? How are commands executed? Different shells. what is a shell script? Comments, creating shell scripts. Variables Setting variables, using variables, set, scope, export, sourcing, environmental variables, read. Positional parameters $0 to $9, $#, $* and others. shift parameter substitution. Control statements The test command The if statement while loops for loops The case statement. Special characters Redirection of errors, here documents, quoting. Arithmetic in shell scripts The expr command. System shell scripts Screen handling The terminfo database, The tput command. Advanced issues (optional session) Shell functions, getopts, xargs, debugging shell scripts, portability issues. Extras in the Korn shell. Optimising shell scripts The time command, performance tips.
Intro to SQL training course description A hands on course focusing on the use of SQL. In particular this course does not concentrate on any particular version of SQL but rather enables delegates to recognise the differences found in SQL on different platforms. What will you learn Explain the difference between standard SQL and different flavours. Use SQL statements to query databases. Use SQL statements to define databases. Intro to SQL training course details Who will benefit: Anyone working with databases. Prerequisites: None. Duration 2 days Intro to SQL training course contents What is SQL? What is SQL? History, standards, What is SQL used for? Dialects, ANSI SQL, PL/SQL, Transact SQL, front ends. Database basics RDBMS, Tables. Hands on Investigating a database. Basic SQL commands SQL Overview: SQL DML, SQL DDL, SQL queries. SELECT, WHERE and ORDER BY clauses. Combining conditions. IN, LIKE and BETWEEN. Hands on Querying a database from existing tables. SQL data retrieval Scalar functions. Hands on Selecting data from an existing database. More SQL data retrieval Scalar functions, variations. Aggregate functions, GROUP BY. HAVING. Hands on Selecting data from an existing database. Table joins Multiple tables, joins, keys, inner joins, left joins, right joins. Hands on Selecting data from an existing database. SQL basic data manipulation INSERT, UPDATE, MERGE, DELETE. Transaction controls: COMMIT, ROLLBACK. Hands on Modifying data in tables. SQL Data Definition USE, CREATE, DROP, TRUNCATE, ALTER. Hands on Managing new tables and columns. Data control GRANT, REVOKE. Hands on Defining permissions.
Concise Cisco switches course description A hands on course covering the product specifics of Cisco switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. VLANs often take up a large part of the course. The course covers all interfaces but concentrates on using the command line interface. Delegates are, however, free to use the web based interface in all exercises. What will you learn Install Cisco switches. Use the command line interface and the web based interface to manage Cisco switches. Configure and troubleshoot Cisco switches. Perform software upgrades and maintain configurations using TFTP. Concise Cisco switches course details Who will benefit: Anyone working with Cisco switches. Particularly aimed at engineers and technicians supporting Cisco switches. Prerequisites: None. Duration 2 days Concise Cisco switches course content Ethernet review Single segment Ethernet, CSMA/CD, Broadcast domains, collision domains. Hubs, Extending the LAN. Hands on Hub based Ethernet. Cisco switches What are switches, frame forwarding and filtering, the forwarding database. Hands on Switched based Ethernet. Configuring Cisco switches Accessing the switch, installing the switch, The CLI, connecting PCs using the switch. Hands on Configuring Cisco switches. The command line interface User and privilege modes, online help, show, basic troubleshooting. The configuration editor, Global, major and sub commands, enable, secret and other passwords. Hands on Simple troubleshooting using the CLI. Port configuration Speed, duplex, security, trunking. Hands on Port trunking. Spanning Tree Protocol Spanning Tree, Loops, effect, root bridges, bridge port states, STP reconfiguration. RSTP and variants. Hands on STP. VLANS What are VLANs, configuring VLANs, access ports and trunks, 802.1Q, inter VLAN routing. Hands on Access ports, trunks, layer 3 switching. Housekeeping Configuration management, software management, password recovery. Hands on TFTP. Managing interconnection devices SNMP, RMON, RMON II. Troubleshooting LEDs, CDP, logging, Layer 1, layer 2, layer 3. Hands on Fixing things.
SDH training course description Our SDH training course is designed for those with a basic knowledge of the principles of telecommunication digital transmission techniques. An overview of the existing transmission hierarchies and their limitations is provided with an introduction to the Synchronous Digital Hierarchy (SDH). The advantages of SDH are explained fully. What will you learn Identify the major limitations of the PDH network. Outline the advantages of using the SDH. Illustrate the various SDH equipment and network topologies. Describe the principles of the SDH multiplexing structure. SDH training course details Who will benefit: Anyone working with SDH. Prerequisites: It should be noted that this course will assume some basic telecommunication transmission knowledge from the delegates attending. This may be accomplished by attending the Introduction to Telecommunications course. Duration 2 days SDH training course contents Introduction to SDH Timing and synchronisation of digital signals, the plesiochronous digital hierarchy (PDH), the synchronous digital hierarchy (SDH), service protection with SDH SDH Multiplexing Techniques The multiplexing principles of SDH, mapping and aligning a 2Mbit/s tributary into a TU-12, aligning the VC-12 in a TU-12, multiplexing TU-12's into a TUG-2, multiplexing TUG-2's into a TUG-3, multiplexing TUG-3's into a VC-4, the VC-4 path overhead, the STM-1 frame, the AU-4 pointer, the STM-1 section overheads, multiplexer section protection, transmission at rates higher than STM-1, concatenation line transmission functions in SDH SONET Multiplexing Techniques Mapping a DS1 tributary into a virtual tributary, aligning the VT-SPE into a VT frame, mapping the VTGs into a STS-1 SPE, the STS-1 synchronous payload envelope, the STS-1 frame SONET network sections and lines transmissions at higher rates than STS-1 SDH Functions and Facilities SDH network topologies, structure of SDH equipment, synchronisation of SDH networks, protection switching in SDH networks, SDH alarm structure, SDH performance monitoring, testing of SDH, equipment and systems, network management and SDH, asynchronous transfer mode (ATM), future services and technologies OSI Telecommunications Network Management Definition of network management, managing telecom equipment, the managed object library, the management information base, the telecommunications management network (TMN), the Q3 protocol.
HP ProCurve training course description A hands on course covering the product specifics of HP switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. VLANs often take up a large part of the course. The course covers all interfaces but concentrates on using the command line interface. Delegates are, however, free to use the web based interface in all exercises. What will you learn Install HP ProCurve switches. Use the command line interface and the web based interface to manage HP ProCurve switches. Configure and troubleshoot HP ProCurve switches. Perform software upgrades and maintain configurations using TFTP. HP ProCurve training course details Who will benefit: Anyone working with HP switches. Particularly aimed at engineers and technicians supporting HP switches. Prerequisites: None. Duration 2 days HP ProCurve training course content Introduction Traditional Ethernet, Hubs, Frames, MAC addresses. Hands on Building a network with a hub What is a switch? Switches versus hubs, the MAC address table, handling unknown addresses. Hands on Building a network with HP switches. Configuration methods How to configure a HP switch using: Console port access menus, CLI, telnet, web based access. Hands on Console access, show commands, using the menus, IP address configuration, telnet. Command Line Interface Operator mode, Manager mode, configuration mode, passwords, online help, CLI commands, basic troubleshooting. Hands on More show commands, basic troubleshooting, setting a password, displaying status and counters. Web based interface Web access, basic format, Getting started. SSL. Hands on Web based configuration. Port configuration Common port configuration tasks, port security, port aggregation. Hands on Configuring ports. Trunking and failover. STP configuration Broadcast storms. What is STP? RSTP. Configuring STP. Hands on Enabling and disabling STP, investigation failover. VLAN configuration What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Addressing and VLANs, Layer 3 switches and VLANs. Hands on Setting up VLANS, setting up tagged ports, Inter VLAN traffic. Housekeeping TFTP, software upgrades, downloading configurations. Hands on Software upgrade, downloading a configuration. SNMP SNMP configuration, HP OpenView. Hands on Using SNMP to manage a HP ProCurve switch. Basic troubleshooting Putting it all together. Layer 1 troubleshooting, Layer 2 troubleshooting. Miscellaneous exercises CDP. Logging
HP switches training course description A hands on course covering the product specifics of HP switches. Installation, configuration, maintenance and troubleshooting are all covered in a practical oriented way. VLANs often take up a large part of the course. The course covers all interfaces but concentrates on using the command line interface. Delegates are, however, free to use the web based interface in all exercises. What will you learn Install HP switches. Use the command line interface and the web based interface to manage HP switches. Configure and troubleshoot HP switches. Perform software upgrades and maintain configurations using TFTP. HP switches training course details Who will benefit: Anyone working with HP switches. Particularly aimed at engineers and technicians supporting HP switches. Prerequisites: None. Duration 2 days HP switches training course content Introduction Traditional Ethernet, Hubs, Frames, MAC addresses. Hands on Building a network with a hub. What is a switch? Switches versus hubs, the MAC address table, handling unknown addresses. Hands on Building a network with HP switches. Configuration methods How to configure a HP switch using: Console port access menus, CLI, telnet, web based access. Hands on Console access, show commands, using the menus, IP address configuration, telnet. Command Line Interface Operator mode, Manager mode, configuration mode, passwords, online help, CLI commands, basic troubleshooting. Hands on More show commands, basic troubleshooting, setting a password, displaying status and counters. Web based interface Web access, basic format, Getting started. SSL. Hands on Web based configuration. Port configuration Common port configuration tasks, port security, port aggregation, Hands on Configuring ports. Trunking and failover. STP configuration Broadcast storms. What is STP? RSTP. Configuring STP. Hands on Enabling and disabling STP, investigation failover. VLANs What are VLANS? 802.1Q, tagged/untagged, creating VLANS, applying VLANS. Addressing and VLANs, Layer 3 switches and VLANs. Hands on Setting up VLANS, setting up tagged ports, Inter VLAN traffic. Housekeeping TFTP, software upgrades, downloading configurations. Hands on Software upgrade, downloading a configuration. SNMP SNMP configuration, HP OpenView NNM. Hands on Using SNMP to manage a HP switch. Basic troubleshooting Putting it all together. Layer 1 troubleshooting, Layer 2 troubleshooting. Miscellaneous exercises CDP. Logging
Wireshark 101 training course description Wireshark is a free network protocol analyser. This hands-on course focuses on troubleshooting networks using the Wireshark protocol analyser. The course concentrates on the product and students will gain from the most from this course only if they already have a sound knowledge of the TCP/IP protocols What will you learn Download and install Wireshark. Capture and analyse packets with Wireshark. Configure capture and display filters. Customise Wireshark. Troubleshoot networks using Wireshark. Wireshark 101 training course details Who will benefit: Technical staff looking after networks. Prerequisites: TCP/IP Foundation for engineers Duration 2 days Wireshark 101 training course contents What is Wireshark? Protocol analysers, Wireshark features, versions, troubleshooting techniques with Wireshark. Installing Wireshark Downloading Wireshark, UNIX issues, Microsoft issues, the role of winpcap, promiscuous mode, installing Wireshark. Wireshark documentation and help. Hands on Downloading and installing Wireshark. Capturing traffic Starting and stopping basic packet captures, the packet list pane, packet details pane, packet bytes pane, interfaces, using Wireshark in a switched architecture. Hands on Capturing packets with Wireshark. Troubleshooting networks with Wireshark Common packet flows. Hands on Analysing a variety of problems with Wireshark. Capture filters Capture filter expressions, capture filter examples (host, port, network, protocol), primitives, combining primitives, payload matching. Hands on Configuring capture filters. Working with captured packets Live packet capture, saving to a file, capture file formats, reading capture files from other analysers, merging capture files, finding packets, going to a specific packet, display filters, display filter expressions. Hands on Saving captured data, configuring display filters. Analysis and statistics with Wireshark Enabling/disabling protocols, user specified decodes, following TCP streams, protocol statistics, conversation lists, endpoint lists, I/O graphs, protocol specific statistics. Hands on Using the analysis and statistics menus. Command line tools Tshark, capinfos, editcap, mergecap, text2pcap, idl2eth. Hands on Using tshark. Advanced issues 802.11 issues, management frames, monitor mode, packet reassembling, name resolution, customising Wireshark. Hands on Customising name resolution.
Certified Scrum Professional®-ScrumMaster® (CSP®-SM): In-House Training Certified Scrum Professionals challenge their teams to improve the way Scrum and Agile principles are applied. They have demonstrated experience, documented training, and proven knowledge in Scrum. Are you ready to take your knowledge and skillset in your role as Scrum Master to the next level? If so, it's time to elevate your career further by earning the Certified Scrum Professional®-ScrumMaster (CSP®-SM) certification. What you will Learn Learn to find practical solutions and improve your implementation of Scrum in the workplace. Aside from the pride gained and earning potential of attaining CSP® level, you can also: Attend exclusive CSP® events with other leaders in Scrum and Agile Attract more recruiters and command a higher rate of pay Establish a gateway and milestone toward becoming CST®, CEC, or CTC Receive a free premium subscription to the world's largest Agile assessment and continuous improvement platform, Comparative Agility®
APM Project Fundamentals Qualification (PFQ): In-House Training This practical course gives Participants a solid introduction to the fundamentals of project management and to prepare them for the one-hour, multiple-choice exam held at the end of the course. The APM Project Fundamentals Qualification (PFQ) is an entry-level qualification suitable for those who are new to project management and working in a project team, and who wish to understand the standard terminology. The goal of this course is to prepare you to successfully pass the exam. What you will Learn You'll learn how to: Identify project management terminology and context Identify project management processes Identify the roles involved in project management Describe project success criteria and benefits Prepare project documentation Acquire the level of understanding needed to pass the APM PFQ examination Getting Started Introductions Course structure Course goals and objective Project Context Project characteristics Project management processes Business and project context Organizational roles Project Lifecycle Programme and portfolio management Project Concept Phase Stakeholder management Project success and benefits management Business case Benefits People in Projects Leadership and teamwork Communication Project Definition Phase Project management plan Quality management Risk management Scope management Scheduling Resource management Estimating Procurement Project Implementation Phase Change control and configuration management Issue management Information management Project Hand-over and Close-out Phase Hand-over and close-out Post-project review Revision and Exam Revision and practice questions APM PFQ examination