116 Courses in Bristol

Overview This one day course is designed for anyone that deals with telephone sales in either an inbound or outbound call environment. Description The telephone has become a critical tool in obtaining sales in today’s competitive market, and yet it is often an area we pay little attention to, and consequently it becomes a negative aspect of our business rather than the highly positive one it can be. This course sets out to enable the attendees to sell effectively over the phone. The tools that are covered will help generate sales and whether they take inbound or receive outbound calls they will find that if they apply the techniques in this session, their success rate will increase immensely. Topics covered: Advantages and Disadvantages – A look at how the phone can work for and against us in a sales environment. An Introduction to Selling on the Telephone – Understanding the key points that encourage a customer to purchase from us. Structuring and the Sales Process – Defining a set process for structuring a sales call with a chance to demonstrate understanding. Why People Buy – A look at the reasoning behind people’s purchasing decisions. How People Buy – An insight into the emotional factors behind how people arrive at purchasing decisions. Turning Inbound Calls into Sales – Gauging the level of interest of a caller in order to establish the likelihood of a sale. Making Effective Outbound Calls – A set process of ensuring you gain the best advantage with this type of call. Getting Past the Gatekeeper – Understanding the role of the gatekeeper and developing methods of dealing with them in order to speak to the decision maker. Using scripts and techniques that are proven and effective. Sounds Interesting? – Studying three key communication factors when projecting the voice over the phone. Including a chance to review how the participant’s voice comes across over the phone. Methods of Improving the Way You Sound – 10 key tips on vocal improvement. Telephone Questioning Techniques – Giving the delegates the chance to fully understand the different questioning techniques that can be used during a sales call. Features and Benefits – How to practically apply them in a sales scenario. Logical and Emotional Purchasing – A further look at the reasons we buy. Overcoming Objections – Practical use of a set process and ways to apply it in the workplace. Closing the Sale – Clear methodology with a chance to practice the skills in a fun way. Post-course Assignment – A method of carrying the learning into the workplace and ensure continual review. Who should attend the course? Anyone who handles inbound or outbound sales calls over the telephone. Requirements for Attendance No prerequisites required.

Even if you have completed a level 3 NVQ or a previous version of the wiring regulations, you still will have to prove you are conversant with the current standards. So therefore, keeping up to date with the latest wiring regulations satisfies these requirements. Although the BS 7671 can be a tricky book to navigate, our course has been designed in such a way as to ensure that you will have the knowledge to identify and find the topics covered in each of the relevant parts of the book. Further information can be found here: C&G 2382-22 BS7671 18th Edition — Optima Electrical Training (optima-ect.com)

A dynamic and interactive one-day or two-half-day live virtual workshop for women leaders in business, government and non-profit organizations.

This dentistry first aid course fulfils your GDC requirements for dentistry first aid. We can either come to you or you can join us at our Showroom in West Sussex. we pride ourselves on having modern equipment designed especially for CPR and course will help you to fulfil all requirements.

This Level 4 City and Guilds 2396-01 Design and Verification of Electrical Installations course has been designed to help develop the skills and up date the knowledge of the requirements to enable you to professionally design, erect and then verify an electrical installation. This course is aimed at those who will have responsibility for designing, supervising, installing and testing electrical installations. Further information can be found here: C&G 2396 Electrical Design Course — Optima Electrical Training (optima-ect.com)

This course meets the standards to become a mental health first aider. If you wish to become a mental health first aider, this is a great way to understand what it takes, get some practice in and how to really help someone in mental health crisis.

This half day or whole day course is designed for those who are new to either working in or with the voluntary and community sector, including staff, councillors and committee members working in statutory agencies. It will help you understand how the sector works, the various legal forms of organisations, issues of governance and sustainability so that you are able to work more effectively in partnership with the sector and understand its funding needs. The half day course covers the basic information; the longer course can include further subjects such as the use of volunteers and typical issues that face trustee boards and management committees.

If you want to be able to offer a consistently better quality of education for your pupils without the stress that comes with worrying about Ofsted all the time, this workshop is for you.

Managers at all levels have to be able to introduce, lead and manage change to ensure the organisational objectives of change are met.

Join me on this landscape photography workshop in the iconic mountains, quarries and landscape of SnowdoniaLandscape PhotographyA new addition to the tours and workshops, this area has some of the highest mountain ranges in England and Wales. The landscape is rugged but beautiful with high mountains, flowing rivers and large lakes. Based around Capel Curig in the National Park we will visit some hidden treasures, lakes, mountains, quarries and iconic vistas.A Snowdonia photography workshop and photo walk in Cwm Idwal amidst the Glyderau and Carneddau mountain ranges, the glacial lakes of Llyn Idwal and Llyn Ogwen and the impressive Ogwen Falls. A workshop for beginners or anyone looking to further develop their landscape photography.Course content includes camera controls, use of filters, gear choice, advice on composition. The workshop involves walking to different viewpoints within Cwm Idwal on rocky, uneven paths and an ascent of 300ft to a viewpoint above the lake so a good level of fitness and mobility is required. Due to the terrain unfortunately the workshop is unsuitable for those with limited mobility.What do you need to bring with you?Camera/lenses/Spare memory card/batteries/tripod - A digital camera with "semi-automatic/manual" controls (Aperture and Shutter priority) is recommended to get the most from the course. Filters (if you have them) A packed lunch/snacks The relevant user manual for your camera Warm/waterproof clothing and suitable footwear - weather can be unpredictable all year round in Snowdonia. A notepad and pen What happens in bad weather?I monitor weather forecasts and if conditions are predicted to be completely unsuitable, to ensure both your safety and enjoyment of the day, it may be necessary to cancel a workshop. I will endeavour to provide at least 24hrs notice, although this cannot always be guaranteed; you will be offered either a full refund or a place on a future course.