All organizations have policies and procedures that guide how decisions are made and how the work is done in that organization. Professionally written policies and procedures increase organizational accountability and transparency and are fundamental to quality/standards assurance and quality improvement.
Program Management Skills: In-House Training Program managers coordinate and give oversight to the efforts of marketing groups, project teams, product delivery, maintenance and support, operations and staff from various functional groups, including suppliers, business partners, and other external bodies. The goal is to ensure that proposed business transformation, through the delivery of complex products and processes, is implemented to realize the organization's strategic benefits and objectives, for which the program was selected. The goals of this course are twofold: To provide participants with key program management principles and techniques, recognized as best practices, to enable more effective program management; and to leverage core elements of the program management life cycle, processes, tools and techniques, to enable program management effectiveness. The participant will learn and apply the principles of program management through discussions, activities, and case study exercises. What You Will Learn At the end of this workshop, you will be able to: Maximize the transformational impact of a program according to the business needs Explain management principles and techniques and apply them within a program context Implement program governance and organization that will produce expected benefits Plan for and manage benefit realization, risks, issues, and quality Manage component projects' interdependencies that are linked to both program and strategic objectives Engage program stakeholders effectively. Improve communication and action planning effectiveness for programs in organizations Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Fundamental definitions and concepts Program challenges and benefits Program best practices and success criterion Stakeholder management Governance: program management office and program boards Standard for Program Management overview Vision, Leadership, and the Business Case What is vision, why, and how? Leadership vs. Management Program business case Program Organization and Governance Program organization Program governance Program board roles and responsibilities Benefits Management Benefits explored Benefits management Benefits realization Program Management Planning Program management plan Program blueprint and roadmap Program component dossier Program tranches Program estimating Program scheduling Program Monitoring and Controlling Program Control - An Overview Program Monitoring and Controlling Monitoring and Controlling Transition Program Risk and Issue Management Risk and issue management overview Program risk management Program issue management Program Quality Management Program quality management overview Program quality management principles Program Stakeholder Management Stakeholder engagement overview Stakeholder engagement planning EI, trust, communication and stakeholder engagement Program Closure and Benefits Sustainment Program closure overview Closing the program Program benefits sustainment Summary What did we learn, and how can we implement this in our work environments?
Gain the knowledge and skills for safe and effective intravenous therapy with our "Intravenous Administration of Fluid and Medication" course. Ideal for healthcare professionals administering IV fluids and medications.
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BGP training course description A study of BGP for non engineers working in the Internet. The course starts with a review of the basics of routers and routing tables and then moves on to a simple overview of how BPG works with a focus on BGP metrics influencing the route traffic takes through the Internet. Hands on with routers follow the major sessions to reinforce the theory. Note these hands on sessions are more demonstrations by the trainer but some can be followed along and done by delegates (e.g. looking at Internet routing tables.) What will you learn Explain how routing tables influence Internet traffic. Describe how BGP works. Explain the methods BGP can use to influence Internet traffic. Use traceroute, peeringdb, route collectors and looking glasses to analyse traffic flows. Explain the difference between bi lateral and multilateral peering using a route server. BGP training course details Who will benefit: Non technical staff wishing to know more about BGP. Prerequisites: None. Duration 1 day BGP training course contents Networks, routers and routing tables What is a network, what is a router, routing tables, static routes, routing protocols. When an ISP uses static routes and when they use BGP. IP addresses, subnet masks, groups of IP addresses. IPv6. Hands on: Showing a full routing table. Seeing traceroute being used. Basic BGP What's BGP? BGP versus other routing protocols, ASs, AS numbers. RIPE database, peeringdb. Hands on: Finding AS numbers. Showing simple BGP configuration and routing tables in an EVENG example. How BGP works Simple walk through of BGP incremental updates and how routes change when links go down. Hands on: Showing packets and route changes when a link goes down/comes up. BGP path selection Transit, peering, routing policy and route filtering. Longest matching rule in routing tables, route selection order, Local preference, AS prepend, MEDs. Hands on: Seeing BGP influencing traffic. Looking at peering policies in RIPE and peeringdb. Route servers What are route servers? LINX route servers, route server policy control and communities, What are route collectors, Looking glasses. Hands on: Seeing the LINX route server details in peeringdb, using a looking glass.
Facilitation Skills for Business Analysts: In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating
The cost of the Retreat is £625. A deposit of £325 secures your space with the remaining £300 payable by September. From the moment we are born, even before we are born, we are experiencing loss. Our sorrows can gather and grow and become the path that we most fear to tread. If only we collectively knew that by giving ourselves an opportunity to be with our sorrow and turn towards our hidden pain, we may find our way home to our Self sooner. We have to be able to grieve to praise life and connect with our full authentic selves, it is testament to the fact that we love. Grief gets stuck and like trauma, it is downloaded into our bodies, which stops the flow of our accurate present moment experiences, our access to Self-Energy and living freely. We are wired to connect and co-regulate to survive. Connection in community is no longer a priority in many societies today. We may have lost the sense of belonging that our ancestors once had, through living in community, in tribes and villages. This 3-day retreat offers a unique space of holding for expressing the unexpressed, being witnessed, enabling each in their own way to be seen, heard and felt together in community. This is often our missing experience. We will be laying the ground for the expression and witnessing of grief in community, that which is deeply personal, yet universal. Four passionate grief warriors who know from the inside the importance of being with grief and having walked this path with many, are offering an opportunity to honour our losses and live our fullest life. We will be stepping outside of our cultural burdens of individualism to come together with our sorrow. We will be exploring grief as much broader than (and including) the loss of a loved one. We may also experience the grief of our expectations not being met for this life; grief held in our systems from our ancestors; grief of events in the world; grief about the harm we have caused others in our lives; the grief that our parts hold as our life changes as we and our families age; and the grief held by our parts as we heal and consider how different things could have been for them. This retreat will be held within the frame of Internal Family Systems Therapy (IFS), with heart opening sacred ritual and ceremony, incorporating sound healing, gongs, drums and voice and supported by yoga, Reiki, meditation and internal enquiry. We will be making use of the beautiful grounds at Penny Brohn (Bristol) to support our healing and connecting intentions. Our retreat is suitable for anyone with some familiarity with IFS either through your own personal work or professional practice. The space will be held by Lynn Palethorpe, Sally Burke, Zandra Bamford and Becky Cresswell. Lynn is a gentle and containing Approved IFS Consultant, Certified IFS Therapist (L3) and Clinical and IFS Supervisor. Alongside her private practice, she’s a Program Assistant on IFS trainings, Lecturer in Counselling and Reiki Practitioner. Sally works collaboratively and compassionately as an Integrative Psychotherapist, Certified Sensorimotor Psychotherapist, IFS Certified Therapist, Approved Consultant with the IFS Institute and Reiki Practitioner. Zandra is a Consultant Clinical Psychologist, Approved IFS Consultant and Certified IFS Therapist with over 20 years experience working with complex trauma within a deeply compassionate and holistic approach. Becky, founder of GroundedPeace is a certified Sound Healing Practitioner and Teacher, Musician, Yoga Teacher and Reiki Healer. * A retreat that offers a unique experience of expressing and witnessing our grief in community. * All parts are truly welcome and celebrated * Discovering through rituals and sound how unexpressed grief may have kept us stuck in repeating patterns. * Befriending protectors through meditations and creative practices. * Ritual and release focusing on six gates of grief. * Exploring and expressing sorrow through sound, voice and movement. * Choice in how you wish to respond and take part (all parts are welcome). * Optional follow up group for further integration 12 weeks later. * Nutritious, balanced food catering to all dietary requirements. There are two booking options available: with or without dinner and bed and breakfast (Thurs and Fri nights). Lunch and refreshments are provided for all participants throughout the 3 days. Please email threegatesretreats@gmail.com if you have any questions. We look forward to welcoming you. “There are many ways grief is felt. It is not just the sorrowful tender tears that come in those quiet moments. Grief is feral and it asks us to lay our soul bare, to strip back to the bones, to surrender control, she will not be negotiated or tamed. It can arrive as anger, fear, sadness, guilt, apathy, despair, numbness, powerlessness and hopelessness. And when we are witnessed and validated, acknowledged and held in loving empathic heart presence a level of healing occurs that is deeply and profoundly freeing……” Stephen Jenkinson Lynn Palethorpe Sally Burke Zandra Bamford Becky Cresswell
Scrum Master Workshop: In-House Training A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions. What you will Learn You'll learn how to: Comprehend the Agile Manifesto and mindset Explain the fundamental principles of Scrum Guide the Scrum team in their responsibilities Write requirements in the form of user stories Define Ready and Done Estimate using planning poker and prioritize using MoSCoW Facilitate the team through the 5 Sprint events Fulfill the role of Scrum Master in a Scrum project Create Information Radiators to enable transparency Define the structure of the retrospective Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum events Scrum artifacts Scrum Roles and Responsibilities Product Owner responsibilities Scrum Master responsibilities The Team responsibilities Cross-functional Teams Building Effective Teams The Product Backlog and User Stories The Product Backlog User Stories Definition of Done Backlog grooming Estimating User Stories Story points, planning poker Prioritizing User Stories The Sprint Team capacity and velocity The Sprint Planning Meeting The Sprint Backlog The Sprint Learning to self-manage, self-organize, self-improve Sprint Review and Retrospective Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content
The Agile Project Manager Change isn't coming, it's already here. The project environment is becoming more volatile, uncertain, complex, and ambiguous. Project management and project managers must transform and evolve in order to keep up with these changes. Agile has been a disruptor in the field of project management, having over 20 years of successes and benefits to organizations that have adopted their frameworks. The Agile frameworks have proven themselves to be more adept in dealing with this uncertainty. But Agile isn't just about following a different way of working. What do you need to learn, do, and become in order to continue in the current and future environment? It is a powerful combination of knowledge, competencies, and mindset. In an increasingly complicated project environment, this course provides participants with the knowledge needed to not only survive but thrive. What you will Learn At the end of this program, you will be able to: Evaluate the changing project environment and the needed knowledge, skills, and behaviors Demonstrate innovative project manager competencies of leading change, servant leadership, and focus on value Utilize Lean and Agile principles to maximize value and improve project performance Construct a hybrid Agile model that is unique to your project Assess your role in Business Agility as an Agile Project Manager Getting Started Introductions Workshop orientation Expectations Foundations Recap: What is Agile? A changed project environment The future project manager Agile Project Management Competencies Focusing on value Championing change Servant leadership Coaching / mentorship Facilitation Lean and Agile Principles Optimizing flow Making things small Continuous planning Just-In-Time requirements Visualizing work Hybrid Agile Considerations Considering a Hybrid Approach Examining Strengths and Weaknesses of Each Approach Selecting Waterfall / Agile Roles, Practices, and Techniques Reviewing Three Hybrid Scenarios Constructing the Hybrid Project Implementing Agile Pitfalls and Concerns Agile in the Organization Business Agility