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32 Courses in Bristol

Health & Safety Level 2

By Prima Cura Training

This Health & Safety in the Care Sector Course works alongside, and helps, learners understand Standard 13 of the Care Certificate. This Standard touches on the legislation, policies & responsibilities relating to Health & Safety in the care sector, as well as looking at accidents and sudden illnesses.

Health & Safety Level 2
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Health & Safety Awareness

By Prima Cura Training

This Health & Safety in the Care Sector Course works alongside, and helps, learners understand Standard 13 of the Care Certificate. This Standard touches on the legislation, policies & responsibilities relating to Health & Safety in the care sector, as well as looking at accidents and sudden illnesses.

Health & Safety Awareness
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Online Options

Show all 1542

Minor Illness Update

By BBO Training

Learning Outcomes for 'Minor Illness Update' Day for Experienced Registered Healthcare Professionals   By catering to experienced registered healthcare professionals already practicing in the area of minor illness, this 'Minor Illness Update' Day equips participants to elevate their existing skills, apply the latest insights, and enhance patient care through informed, compassionate, and effective practices. Agenda: 09.15Coffee and registration 09.30Introduction and course objectives 09.40Perspective on changes and safe practice within primary care 10.00Respiratory Tract infections 10.45Coffee 11.00Ears, Nose and Throat 13.00Lunch 14.00Abdominal pain and UTIs 14.30Head, Neck and Back Pain 14.30Eye infections 15.00Skin Rashes 15.30Injuries 15.45Evaluations and Close Learning Outcomes: Upon completion of the 'Minor Illness Update' Day, aimed at registered and experienced healthcare professionals already practicing in the field of minor illness, participants will be able to: 1. Stay Current in Minor Illness Management: - Demonstrate an updated and well-informed understanding of the latest developments in minor illness management within the primary care context. - Stay informed about current prescribing guidelines and adjustments in the field of minor illness treatment. 2. Critical Analysis of Consultation Dynamics: - Exhibit a critical comprehension of the significant dynamics at play during patient consultations related to minor illness cases. - Apply analytical skills to assess the complexities of patient presentations and prioritize appropriate diagnostic and treatment strategies. 3. Effective Problem-Solving in Practice: - Discuss and analyse practical challenges that arise during minor illness consultations, and propose effective solutions tailored to individual patient needs. - Employ problem-solving abilities to navigate diverse patient scenarios, enhancing overall patient care. 4. Integration of Attitudes and Values: - Develop an understanding of how personal attitudes and values may influence patient interactions and treatment decisions. - Apply self-awareness to ensure professional conduct aligns with ethical and patient-centred principles. 5. Awareness of Professional Growth: - Recognize the ongoing nature of professional development and the importance of staying updated in the rapidly evolving field of minor illness management. - Acknowledge the responsibility for continuous growth, embracing opportunities for learning and improvement. 6. CPD Contribution and Revalidation: - Identify the applicability of these study days as part of Continuing Professional Development (CPD) requirements for experienced registered healthcare professionals already practicing in minor illness. - Understand how participation contributes to professional revalidation, ensuring compliance with professional standards. 7. Virtual Engagement for Learning: - Leverage virtual learning environments effectively to enhance knowledge and skills related to minor illness management. - Demonstrate adaptability in engaging with virtual platforms for professional development and learning. 8. Holistic Patient Care Approach: - Integrate the acquired knowledge to provide holistic care to patients presenting with minor illness, recognizing the interconnectedness of physical and psychosocial aspects. - Foster a patient-centred approach by considering patients' needs, preferences, and well-being.  

Minor Illness Update
Delivered OnlineFlexible Dates
£180

Introduction to Minor Illness

By BBO Training

Course Description:These two days are dedicated to nurses and other allied healthcare professionals (AHPs) who are either new to or revisiting the realm of minor illness assessment and treatment. The course progression is designed to take you from foundational knowledge to more confident and adept management of patients, encompassing both adults and children.Course Details:Day One:- 09:15 AM: Coffee and registration- 09:30 AM: Introduction and course objectives- 09:40 AM: What constitutes a 'Good Consultation?'- 10:00 AM: Fever and Flu Like Illness- 10:45 AM: Coffee break- 11:00 AM: Respiratory Tract Infections (including breath sounds)- 13:00 PM: Lunch break- 14:00 PM: Case Studies- 14:30 PM: Urinary Tract Infections (UTIs)- 14:30 PM: Ears, Nose, and Throat conditions- 15:00 PM: Abdominal Pain- 15:30 PM: Action plan, evaluation, and resources- 15:45 PM: CloseDay Two:- 09:15 AM: Coffee and registration- 09:30 AM: Review of work from day 1 - any feedback/questions?- 09:45 AM: Head, Neck, and Back Pain- 10:30 AM: Eye Infections- 10:45 AM: Coffee break- 11:00 AM: Mental Health (low mood)- 13:00 PM: Lunch break- 13:45 PM: Rashes- 14:30 PM: Minor Injuries- 16:00 PM: Case Studies, Action plan, evaluation, and resources - next steps?- 16:15 PM: CloseLearning Outcomes:- How to conduct an effective consultation.- Enhanced understanding of diagnosing and treating specific minor illnesses.- Expanded knowledge of medicine management, including when and what to prescribe.- Understanding when to initiate tests for better illness management.- Ability to discuss the patient's options and proposed management plan effectively.- Knowing when to refer a patient to another health professional.- Encouraging discussions about relevant practice problems and their solutions.- Appreciating the importance of ongoing professional development.

Introduction to Minor Illness
Delivered OnlineFlexible Dates
£300

Injury and Illness Prevention Programmes

4.8(9)

By Skill Up

Learn how to create and implement effective workplace injury and illness prevention programmes. This course will teach you how to identify and assess hazards, implement preventive measures, and investigate and analyze accidents.

Injury and Illness Prevention Programmes
Delivered Online On Demand2 hours 11 minutes
£25

Senior Mental Health Lead Training - Children with Parental Mental Illness

By Our Time Charity

Understand the needs of children who have a parent with a mental illness in this DfE-assured course for Senior Mental Health Leads.

Senior Mental Health Lead Training - Children with Parental Mental Illness
Delivered OnlineFlexible Dates
£175 to £350

First Aid Training: Injuries, Illness and Treatments

4.7(160)

By Janets

Follow your dreams by enrolling on the First Aid Training: Injuries, Illness and Treatments course today and develop the experience, skills and knowledge you need to enhance your professional development. First Aid Training: Injuries, Illness and Treatments will help you arm yourself with the qualities you need to work towards your dream job. Study the First Aid Training: Injuries, Illness and Treatments training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The First Aid Training: Injuries, Illness and Treatments course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This First Aid Training: Injuries, Illness and Treatments course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the First Aid Training: Injuries, Illness and Treatments course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the First Aid Training: Injuries, Illness and Treatments course, to ensure you are supported every step of the way. Get a digital certificate as proof of your First Aid Training: Injuries, Illness and Treatments course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the First Aid Training: Injuries, Illness and Treatments course. The First Aid Training: Injuries, Illness and Treatments course is designed by industry experts and is tailored to help you learn new skills with ease.  The First Aid Training: Injuries, Illness and Treatments is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the First Aid Training: Injuries, Illness and Treatments when it suits you. Access the First Aid Training: Injuries, Illness and Treatments course modules from any internet-enabled device, including computers, tablets, and smartphones. The First Aid Training: Injuries, Illness and Treatments course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the First Aid Training: Injuries, Illness and Treatments now and start learning instantly! What You Get Out Of Studying First Aid Training: Injuries, Illness and Treatments With Janets: Receive a digital Certificate upon successful completion of the First Aid Training: Injuries, Illness and Treatments course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The First Aid Training: Injuries, Illness and Treatments training course is delivered through Janets' online learning platform. Access the First Aid Training: Injuries, Illness and Treatments content from any internet-enabled device whenever or wherever you want to. The First Aid Training: Injuries, Illness and Treatments course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the First Aid Training: Injuries, Illness and Treatments course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the First Aid Training: Injuries, Illness and Treatments course. After successfully passing the First Aid Training: Injuries, Illness and Treatments course exam, you will be able to apply for a CPD-accredited certificate as proof of your First Aid Training: Injuries, Illness and Treatments qualification. Certification All students who successfully complete the First Aid Training: Injuries, Illness and Treatments course can instantly download their digital certificate. You can also purchase a hard copy of the First Aid Training: Injuries, Illness and Treatments course certificate, which will be delivered by post for £9.99. Who Is This Course For: The First Aid Training: Injuries, Illness and Treatments is ideal for those who already work in this sector or are an aspiring professional. This First Aid Training: Injuries, Illness and Treatments course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The First Aid Training: Injuries, Illness and Treatments is open to all students and has no formal entry requirements. To study the First Aid Training: Injuries, Illness and Treatments course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The First Aid Training: Injuries, Illness and Treatments is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the First Aid Training: Injuries, Illness and Treatments and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content First Aid Training: Injuries, Illness and Treatments Introduction and Primary Assessment 00:30:00 Emergency, First Aid and Safety Procedures 00:30:00 Cardiopulmonary Resuscitation (CPR) 00:25:00 Injuries, Illness and Treatments: I 00:30:00 Injuries, Illness and Treatments: II 00:15:00 Injuries, Illness and Treatments: III 00:30:00 Injuries, Illness and Treatments: IV 00:30:00 Injuries, Illness and Treatments: V 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

First Aid Training: Injuries, Illness and Treatments
Delivered Online On Demand3 hours 40 minutes
£25

First Aid: Treating Injuries and Illness

By IOMH - Institute of Mental Health

Overview This First Aid: Treating Injuries and Illness course will unlock your full potential and will show you how to excel in a career in First Aid: Treating Injuries and Illness. So upskill now and reach your full potential. Everything you need to get started in First Aid: Treating Injuries and Illness is available in this course. Learning and progressing are the hallmarks of personal development. This First Aid: Treating Injuries and Illness will quickly teach you the must-have skills needed to start in the relevant industry. In This Mental Health Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Mental Health skills to help you advance your career. Acquire a comprehensive understanding of various Mental Health topics and tips from industry experts. Learn in-demand Mental Health skills that are in high demand among UK employers, which will help you to kickstart your career. This First Aid: Treating Injuries and Illness course covers everything you must know to stand against the tough competition in the First Aid: Treating Injuries and Illness field.  The future is truly yours to seize with this First Aid: Treating Injuries and Illness. Enrol today and complete the course to achieve a First Aid: Treating Injuries and Illness certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the First Aid: Treating Injuries and Illness course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the First Aid: Treating Injuries and Illness course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the First Aid: Treating Injuries and Illness course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This First Aid: Treating Injuries and Illness is suitable for anyone aspiring to start a career in First Aid: Treating Injuries and Illness; even if you are new to this and have no prior knowledge on First Aid: Treating Injuries and Illness, this course is going to be very easy for you to understand.  And if you are already working in the First Aid: Treating Injuries and Illness field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this First Aid: Treating Injuries and Illness course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This First Aid: Treating Injuries and Illness course has no prerequisite.  You don't need any educational qualification or experience to enrol in the First Aid: Treating Injuries and Illness course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online First Aid: Treating Injuries and Illness course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum First Aid: Treating Injuries and Illness Module 1: The Aim of First Aid 01:06:00 Module 2: The Secondary Survey 01:06:00 Module 3: Treating Secondary Injuries 01:09:00 Module 4: Resuscitation (CPR) 00:48:00 Module 5: Secondary Illnesses and Conditions 01:15:00 Module 6: Additional Secondary Illnesses and Conditions 00:54:00

First Aid: Treating Injuries and Illness
Delivered Online On Demand6 hours 18 minutes
£11

Preventing The Spread Of Contagious Illness Online Training

By Compete High

Overview: Preventing The Spread Of Contagious Illness Online Training   In a world where information is rapidly disseminated online, the need for accurate and responsible communication regarding contagious illnesses has never been more critical. Our comprehensive online training, 'Preventing The Spread Of Contagious Illness,' is designed to equip individuals and organizations with the knowledge and skills needed to navigate the digital landscape responsibly, fostering a culture of prevention and health literacy.   Module 1: Introduction to Contagious Illness and Recognizing Reliable Sources Gain a foundational understanding of contagious illnesses and learn to discern reliable sources of information. This module sets the stage for responsible online communication by exploring the basics of various diseases and empowering participants to identify credible sources in a digital environment.   Module 2: Online Hygiene Practices for Effective Communication of Health Information Explore the best practices for communicating health information online. From crafting clear and concise messages to leveraging multimedia tools, this module focuses on enhancing the effectiveness of your communication while maintaining the highest standards of hygiene and professionalism.   Module 3: Building Trust in Online Health Communication and Digital Literacy Establishing trust is paramount in health communication. Delve into strategies for building trust online and enhancing digital literacy. Understand the nuances of online interactions and develop the skills to communicate health information in a manner that resonates with diverse audiences.   Module 4: Online Health Education and Addressing Vaccine Hesitancy Address the challenges of vaccine hesitancy head-on. Equip yourself with the tools to provide accurate information, dispel myths, and engage in constructive conversations about vaccines. This module empowers participants to contribute to a more informed and vaccinated community.   Module 5: Nurturing a Culture of Prevention and Preventive Practices for the Future Explore how to foster a culture of prevention both online and offline. Learn about the importance of preventive practices, from personal hygiene to community-wide efforts. Discover how to promote positive behavior change and cultivate a lasting commitment to health and well-being.   Module 6: Crisis Preparedness and Ethical Considerations in Contagious Illness Prevention Navigate through crisis scenarios with poise and ethical considerations. This module prepares participants to handle crises related to contagious illnesses responsibly. Understand the ethical considerations surrounding information sharing and decision-making during critical moments.   Why Choose Our Course? Expert-Led Content: Our modules are crafted by industry experts with a deep understanding of public health, online communication, and crisis management. Interactive Learning: Engage in immersive learning experiences, including case studies, quizzes, and discussions, to reinforce key concepts. Flexible Schedule: Access the course at your own pace, allowing for a seamless integration into your busy schedule. Enroll in 'Preventing The Spread Of Contagious Illness Online Training' today and play a vital role in creating a healthier, more informed digital society. Course Curriculum Module 1- Introduction to Contagious Illness and Recognizing Reliable Sources Introduction to Contagious Illness and Recognizing Reliable Sources 00:00 Module 2- Online Hygiene Practices for Effective Communication of Health Information Online Hygiene Practices for Effective Communication of Health Information 00:00 Module 3- Building Trust in Online Health Communication and Digital Literacy Building Trust in Online Health Communication and Digital Literacy 00:00 Module 4- Online Health Education and Addressing Vaccine Hesitancy Online Health Education and Addressing Vaccine Hesitancy 00:00 Module 5- Nurturing a Culture of Prevention and Preventive Practices for the Future Nurturing a Culture of Prevention and Preventive Practices for the Future 00:00 Module 6- Crisis Preparedness and Ethical Considerations in Contagious Illness Prevention Crisis Preparedness and Ethical Considerations in Contagious Illness Prevention 00:00

Preventing The Spread Of Contagious Illness Online Training
Delivered Online On Demand6 hours
£25

Injury and Illness Prevention Programmes: Promoting Workplace Safety

4.5(3)

By Studyhub UK

Welcome to a transformative journey towards promoting workplace safety with our course, 'Injury and Illness Prevention Programmes: Promoting Workplace Safety.' In today's dynamic work environment, ensuring the health and well-being of employees is paramount. This comprehensive course is your gateway to mastering the art of creating, implementing, and managing effective injury and illness prevention programs. Through engaging modules, you'll develop the knowledge and skills needed to safeguard your workplace, reduce risks, and foster a culture of safety. Let's embark on this educational voyage together, where you'll emerge as a workplace safety champion. Learning Outcomes Develop a deep understanding of injury and illness prevention programs. Master hazard identification and risk assessment techniques. Implement effective hazard prevention and control measures. Create robust safety policies and procedures. Conduct comprehensive accident investigations and analysis. Why buy this Injury and Illness Prevention Programmes: Promoting Workplace Safety? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Injury and Illness Prevention Programmes: Promoting Workplace Safety there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Injury and Illness Prevention Programmes: Promoting Workplace Safety for? Safety Managers and Coordinators HR Professionals Workplace Safety Enthusiasts Managers and Supervisors Anyone Seeking to Enhance Workplace Safety. Prerequisites This Injury and Illness Prevention Programmes: Promoting Workplace Safety does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Injury and Illness Prevention Programmes: Promoting Workplace Safety was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Safety Manager: £35,000 - £60,000 per annum Health and Safety Officer: £25,000 - £45,000 per annum Occupational Health Specialist: £30,000 - £50,000 per annum Compliance Manager: £40,000 - £70,000 per annum Safety Consultant: £35,000 - £55,000 per annum Human Resources Manager: £40,000 - £70,000 per annum Course Curriculum Module 01: Introduction To Injury And Illness Prevention Programs Introduction To Injury And Illness Prevention Programs 00:16:00 Module 02: Hazard Identification and Risk Assessment Hazard Identification and Risk Assessment 00:21:00 Module 03: Hazard Prevention and Control Hazard Prevention and Control 00:23:00 Module 04: Safety Policies and Procedures Safety Policies and Procedures 00:13:00 Module 05: Accident Investigation and Analysis Accident Investigation and Analysis 00:16:00 Module 06: Safety Training and Education Safety Training and Education 00:14:00 Module 07: Occupational Health and Wellbeing Occupational Health and Wellbeing 00:14:00 Module 08: Contractor and Supplier Safety Contractor and Supplier Safety 00:14:00

Injury and Illness Prevention Programmes: Promoting Workplace Safety
Delivered Online On Demand2 hours 11 minutes
£10.99

Children of Parents with a Mental Illness: Whole School Awareness Training

By Our Time Charity

This free introductory training webinar is designed to raise awareness of children of parents with a mental illness.

Children of Parents with a Mental Illness: Whole School Awareness Training
Delivered OnlineFlexible Dates
Price on Enquiry

How to talk to children who have a parent with a mental illness

By Our Time Charity

This comprehensive training equips you with practical strategies to talk to children about parental mental illness.

How to talk to children who have a parent with a mental illness
Delivered OnlineFlexible Dates
£200

Educators matching "illness"

Show all 3
School of Dialogue

school of dialogue

London

Arabella Tresilian MAHons PGCE FRSA Dialogue Facilitator, Mediator & Conflict Coach: Mediation, fully-accredited by the Centre for Effective Dispute Resolution (CEDR) Dispute resolution for Employment, Workplace, Civil, Commercial & Community cases Specialist in health and social care, including mental health, autism & disabilities Download a copy of my one-page profile here: Arabella Tresilian Mediator Profile Overview ‘Arabella Tresilian is a CEDR-accredited mediator, and a conflict resolution trainer, specialising in facilitating dispute resolution and employee wellbeing in the public sector. She has twenty years’ experience as a management consultant, leader and educator, and set up the School of Dialogue to teach conflict resolution skills. Arabella mediates independently and on behalf of the Medical Mediation Foundation, Resolve West and other panels where she specialises in lending her ‘expertise by experience’ in the fields of mental health and neurodiversity. Arabella’s 70+ case history since 2016 include mediations in the fields of Judicial Review, Court of Protection, Mental Health Act, Mental Capacity Act, Local Government, workplace, employment, community and public sector dispute resolution.’ I am an independent consultant specialising in dialogue facilitation, conflict resolution and partnership-building. My business development experience, studies in educational leadership and experience in dispute resolution combine effectively to allow me to support organisations, employees, families and individuals in finding win-win resolutions within complex scenarios. I have 20 years experience working in a strategic capacity for public, private and third sector organisations in the UK and overseas, and I have specialist consulting experience in the fields of sustainability, education and health/social care. I have also taught and managed at secondary level internationally and in the independent sector in the UK, and founded/directed a theatre company devoted to promoting the understanding of mental health and social exclusion. I am a CEDR-Accredited Mediator qualified to undertake employment, workplace, commercial, civil and community mediation. In 2017 I became a CEDR Associate with the Centre for Effective Dispute Resolution (CEDR), joining their world-renowned training faculty. In the community setting, I am a Certificated Mediator with Resolve West (previously Bristol Mediation) resolving neighbour disputes and hate crime cases. I am also the cofounder of Equisphere Employability and a workplace mental health trainer for Bath Mind. In the healthcare setting, I am a mediator, trainer and conflict coach with the Medical Mediation Foundation. I am a Quality Improvement Coach with the Q Community (NHS Improvement & Health Foundation) and a Public & Patient Involvement advisor for the National Institute of Health Research (NIHR). I am a Member of End of Life Doula UK and have undertaken Advance Care Planning training with Living Well Dying Well. I am also a qualified Mental Health First Aid Instructor training groups to become Mental Health First Aiders in their contexts. I am a member of the Civil Mediation Council as a Member of the Association of South West Mediators. I abide by the European Code of Conduct for Mediators. I have DBS clearance and am fully insured as a mediator, trainer,educator, mentor and coach. Professional Experience & Skills Overview Facilitation and Organisational Dialogue Strategic development and team coaching in the workplace Communications and engagement for public-facing organisations Design and delivery of multi-organisational commercial partnerships Stakeholder engagement for effective policy development Conflict Intervention and Negotiation Interpersonal mediation and conflict resolution for workplace contexts Conflict coaching and mediation for highly-escalated community conflicts Brokerage of interorganisational partnerships for socio-economic benefit Leadership Design / delivery of Leadership Skills for Employability training for University of Bath Postgraduate certificate in Educational Leadership & Management (2011) Founder of three social enterprises and experienced team leader and manager International Competence Partnerships negotiator for European Green Capital 2015 Merger & Acquisition consultancy – UK/Spain Educator in vocational, business and enterprise skills – Coimbatore, India Training and Coaching Experienced teacher, trainer, mentor and coach specialising in communication Mentor to young leaders in enterprise on Future Talent programme Mental Health First Aider and specialist trainer in mental health with Mind Charity My style and my specialisms I came to the practice of Conflict Resolution and Mediation through two distinct routes. One was through doing management consulting in the public and private sectors, and coming to understand just how much stress, inefficiency and sadness arises from communication and conflict difficulties in the workplace. The other route was through being a patient, a parent of children with disabilities and a family carer, and witnessing how difficult it can be to make plans for the future when the present involves difficult discussions and many people. So I specialise in making sure that people feel comfortable with the process they undertake with me, and that it leads them towards feeling comfortable and confident about their future. I aim to be thoroughly supportive, reassuring and encouraging at all times. My professional work and personal experience in health and social care mean that I am particularly experienced in supporting people who are living with any form of illness, disability, mental health condition or life-limiting condition. I have particular personal experience of working with people who are deaf or hearing impaired, on the autism spectrum, experiencing mental illness and living with dementia or stroke. Why I love being a mediator I came to mediation through a confluence of circumstances which made me think, ‘There must be a better way for people to deal with their difficulties than to threaten legal action, or refuse to engage in communication at all!’ I realised that a great deal of my management consultancy work was really… conflict resolution. It gave me such pleasure and relief when long-held rifts within and between teams melted away after some good, authentic communication. This piqued my interest to find out more about the art of conflict resolution, and I did my first certificated training, and started practising as a community mediator. Later I qualified as a civil and employment mediator, and have been mediating ever since. It’s astonishing to witness people’s lives turn from a turmoil of distressing, intractable ‘stuckness’, to a new phase in which, for example, neighbours can conceive of greeting each other again; or work colleagues re-establish trust between each other after maybe years of mistrust, stress and non-communication. Mediation takes empathy, patience and persistence, and it is a skill I will develop and hone endlessly over years to come, but its core aspect is a belief that people really can find peace again, given the right support and a safe space to explore options for settling differences. Facilitating such processes is a real honour. Nothing beats the sight of former disputants smiling, shaking hands, or even (more often than you would think) hugging, at the end of a mediation.