424 Courses in Bristol

Maximising the team's sales capability is the key aim for any sales manager. When sales people struggle to hit their targets, it falls to the sales manager to provide support and help colleagues to find their way again. One of the most effective techniques for sales managers to improve and maintain sales performance is by providing live sales coaching. Sales coaching encourages sales people to find their own solutions and take responsibility for their own development. This course will help participants: Develop people to fulfil their sales potential Provide motivational feedback Identify strengths and weaknesses of their team members Understand personal learning styles Identify and adapt for different personality styles Prepare and conduct on-the-job observations Motivate sales people to greater performance 1 How is sales coaching different from sales training? What is coaching? Discover how coaching empowers sales people Learn the best time to use sales coaching Decide which people should be coached first Creating a development plan 2 Understanding learning, behavioural and communication styles Use practical tools to help you assess individual styles Tap into the essence and energy of the person you are developing Understand your own learning, behavioural and communication preferences Develop a strategy to adopt for each member of your team Discover what motivates you and your salespeople to perform Appreciate how this knowledge will improve your sales conversion 3 Using the GROW coaching model Learn the secrets of a successful coaching session Discover the importance of SMART objectives and instructions Understand and capture what coachees are currently doing right Develop their problem-solving and decision-making skills Help your colleagues crystalise their plans and actions Provide follow-up opportunities to embed the learning 4 Giving motivational feedback Understand why effective feedback is so powerful in sales Learn key models for motivational feedback Discover how to manage and structure more difficult conversations Understand the power of positive reinforcement Encourage sales people to coach and support colleagues 5 Putting it into practice Use realistic scenarios to provide opportunities for practice Discover what it feels like to be coached Receive immediate feedback on your coaching style Share common performance issues with fellow sales managers Create a personal development plan 6 Preparing on-the-job observations and joint visits Build a strategy for coaching and team development Prepare an observation template for effective coaching Learn the key elements of preparation for your next coaching session Agree common areas to focus on with coachees 7 Action planning Personal action plans

About this Virtual Instructor Led Training (VILT) This 2 half-day Virtual Instructor-Led Training (VILT) course will guide participants on the technoeconomic aspects of capture, utilization and geological storage of carbon dioxide. The VILT course will address the methods and techniques used in the technoeconomic assessment of Carbon Capture, Utilization & Storage (CCUS) projects. It will explore in detail the factors that affect the cost-effectiveness of current and emerging technologies for CO2 capture, transport and geological storage, including monitoring and verification. Given that the successful deployment of CCUS may require economic incentives, technical and economic drivers such as technological innovation, optimization, source sink matching and emerging opportunities will also be discussed. In addition, using several worked examples and case studies, this VILT course will explain the principles behind the analysis of the costs and opportunities of a CCS / CCUS project from source to sink and examines the possibilities of using carbon dioxide from an economic perspective. Training Objectives Upon completion of this VILT course, participants will be able to: Describe the economic considerations for CCS / CCUS projects Measure and calculate the cost-effectiveness of CCS / CCUS Identify the economic drivers for CCS / CCUS Understand the value of source to sink matching Outline the economic and environmental opportunities as well as challenges with using carbon dioxide injection in a range of applications Recognize niche opportunities for CO2 storage (coal seams, basalts, salt and others)   Target Audience This VILT course is ideally suited for a technical audience such as geoscientists, petroleum and chemical engineers as well as professionals such as economists, regulators, legal staff and managers wishing to learn more about the details of economic aspects and the basis for techno-economic analysis of Carbon Capture, Utilization and Storage projects. The VILT course is presented in an interactive workshop format, allowing for discussions. Participants should have: Basic background knowledge of CCUS technologies Experience with oil and gas, coal or other energy projects Basic understanding of the energy industry Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 2 half-day sessions comprising 4 hours per day, with 2 breaks of 15 minutes per day. The VILT course is presented in an interactive workshop format that allows discussion. Course Duration: 2 half-day sessions, 4 hours per session (8 hours in total). Trainer Your expert course leader received his B.Eng. in Chemical and Environmental Systems in 2002 from Tecnológico de Monterrey, Mexico, and his Ph.D. in Chemical Engineering in 2008 from the University of New South Wales (UNSW), in Sydney, Australia, at the UNESCO Centre for Membrane Science and Technology. His doctoral used computational fluid dynamics (CFD) to analyse the flows within membrane modules used for water treatment and desalination. He also worked on a desalination linkage project between the UNSW and the European Union, as part of Framework Programme 6. From 2009 to 2014, he worked for the Cooperative Research Centre for Greenhouse Gas Technologies (CO2CRC), where he led the research into CO2 Transport Networks, co-led the development of a techno-economic model for the analysis of Carbon Capture and Storage (CCS) projects, and collaborated on several consultancy and feasibility studies conducted by CO2CRC for both Government and Industry. From 2014 to 2019, he held a CONACYT Research Fellowship at the Instituto Tecnológico de Sonora (ITSON) in Mexico, where he led collaborative research projects dealing with RO membrane biofouling (IHE-Delft), membrane modifications, solar energy use for desalination (CSIR-CSMCRI India) and CFD modelling of the hydrodynamics in membrane modules (UMP Malaysia). Since July 2019, he is a Research Fellow in the School of Chemical and Biomolecular Engineering at the University of Sydney, where his research focuses on finding ways to reduce the cost, energy use and environmental impact of technologies for providing clean energy and water. From 2015 to 2020, he was a Member of the Board of Directors of the Mexican Society of Membrane Science and Technology. He guest edited a special edition on CCS for the Journal 'Technologies' and is currently an Editorial Board member for the journal, 'Energies', a peer-reviewed open-access scientific journal. His research interests include improving the efficiency of osmotic membrane separation processes, modelling complex processes involving heat and mass transfer, and exploring the economic drivers of low emission technologies such as the Carbon Capture and Storage (CCS) chain. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

SolarWinds NPM training course description A hands on course providing a solid foundation on network management using SolarWinds. The course specifically focusses on SolarWinds Orion Network Performance Monitor. The course starts with configuring agents and device discovery, onto exploiting SNMP with SolarWinds and then Alerts, reports and customisation of menus, views and maps. What will you learn Discover devices using Solarwinds. Use Solarwinds. Poll and monitor devices using Solarwinds. Create Alarms and reports. Diagnose faults using Solarwinds. SolarWinds NPM training course details Who will benefit: Technical staff working with Solarwinds. Prerequisites: None. Duration 2 days SolarWinds NPM training course content Getting started with SolarWinds What is SolarWinds, Products, ICMP, WMI, SNMP. Installing SolarWinds. Hands on Connecting to SolarWinds, configuring users and groups, using SolarWinds. Device discovery with SolarWinds Manual discovery, automatic discovery, controlling IP discovery, polling, thresholds. Hands on Adding ICMP only, SNMP and WMI nodes. dependencies, groups. Agents Configuring Cisco devices for SNMP support, communities, traps, syslog. MIBs, SNMPv3, obtaining MIB information. Universal device poller. Hands on MIB browser, MIB walking, syslog. Message center. Using SolarWinds The home page, Views, changing views, adding views. Hands on Views and menu customisation. Server monitoring. Alerts Filters, acknowledgements, notes. Basic alert configuration, Advanced alert configuration. Hands on Configuring alerts. Reports Creating reports, on demand reports, scheduled reports, customising reports, adding reports to views. Standard reports. Hands on Performance reports. Graphs. Maps Orion Network Atlas, the background, adding objects, connect now, applying to views. Hands on Customising a map. Administration Backups, the database.

IP addressing and subnetting course description A course focusing purely on IP addressing and subnetting. The course assumes that delegates already have some knowledge of IP addressing. In particular delegates will be able to calculate subnet numbers in seconds without using binary. What will you learn Download and install Wireshark. Calculate subnet numbers in seconds Design IP addressing schemes. Troubleshoot IP address problems. Calculate CIDR prefixes in seconds IP addressing and subnetting course details Who will benefit: Anyone working with TCP/IP. Prerequisites: TCP/IP Foundation for engineers Duration 2 days IP addressing and subnetting course contents IP addressing review What is an IP address? What is a subnet? Classless IP addressing. The rules of IP addressing. Ways IP addresses are used: On hosts, in packets, in routing tables. Hands on Byte boundary subnetting. Configuring IP addresses Interfaces, Static vs. dynamic configuration. DHCP: Scopes, leases, relays, using multiple DHCP servers. Multihoming. Subnetting Default subnet masks, subnet notations. How to subnet without binary. VLSMs. Hands on Bit boundary subnetting. Address ranges and routing Routing tables, IP address spoofing, host specific routing, subnets in routing tables, supernets in routing tables. CIDR. Impact of choice of routing protocol. Hands on IP addressing plans. Allocations and assignments IAB, IANA, RIRs, RIPE, LIRs and ISPs. PI vs. PA addressing. Hands on Querying the RIPE database. Private addressing and NAT NAT, NAPT, NAT terms, private addresses, NAT operation, NAT architecture, NAT and security, why use NAT? NAT-ALG, Types of NAT, RSIP. Special use addresses Unicasts, broadcasts, multicasts, anycasts. Directed broadcasts. Allowing broadcasts through routers.

SIP security training course description A hands-on course covering SIP security. It is assumed that delegates already know SIP as this course focuses purely on the security issues in SIP IP telephony networks. Hands-on practicals follow each major theory session and include use of various SIP security tools such as vomit, sipp, sipsak and sivus amongst others. What will you learn Secure SIP networks Use various SIP security tools SIP security training course details Who will benefit: Technical staff working with SIP. Technical security staff. Prerequisites: SIP for engineers Duration 2 days SIP security training course contents SIP review SIP infrastructure and entities, example SIP session. Hands on Simple SIP network with and without authentication. SIP security attacks DOS attacks, infrastructure attacks, eavesdropping, spoofing, replay, message integrity. Hands on Basic SIP packet capture, infrastructure attacks. SIP tools SIP packet creation: Sivus, SIPsak, PROTOS, SFTF, SIP bomber, SIPp, Seagull, Nastysip. SIP packet generators: SIPNess, NetDude. Monitoring: Wireshark, Cain & Abel, Vomit, Oreka, VoiPong. Scripts and tools: SIP-Fun, Skora.net, kphone-ddos, sip-scan, sip-kill, sip-redirectrtp. Health of different tools. Hands on Generating SIP packets, rebuilding conversations from captured packets, password cracking. VPNs and SIP IPSec, AH, ESP, transport mode, tunnel mode, Pre Shared Keys, Public keys. Hands on SIP calls over IPSec. Secure SIP signaling SIP relationship with HTTP, Deprecated HTTP 1.0 basic authentication, HTTP 1.1 Digest authentication, S/MIME, SIPS, SIPS URI, TLS, DTLS, PKI infrastructures. Hands on SIP with TLS. Secure media streams SRTP, features, packet format, default encryption, default authentication, key distribution. S/MIME, MIKEY, SDP security descriptions. SIP security agreements. Hands on Analysing SRTP packets. Firewalls NAT traversal. Impact of firewall on infrastructure attacks. TLS and firewalls. SIP specific firewalls. Hands on SIP calls through a firewall.

Layer 3 switching training course description A hands on switching course for those already familiar with the basics of Ethernet switching. The course focuses on L3 switching along with the QoS and security features that layer 3 switches can add to the network. What will you learn Explain how layer 3 switches work. Troubleshoot layer 3 switching. Implement QoS on switches. Secure networks with L3 switches. Layer 3 switching training course details Who will benefit: Technical staff working with Ethernet switches. Prerequisites: Definitive Ethernet switching for engineers Duration 2 days Layer 3 switching training course contents Switches Switch review, VLANs, inter VLAN routing. Hands on VLANs and tagging, separating networks with routers. VLANs and IP addressing IP addresses, subnet masks, default gateways. Hands on L3 switches and VLANs What are layer 3 switches Routers in switches, configuring a switch to route, switch ports, router ports, when to switch, when to route. What is the difference between a router and a L3 switch? Hands on Analysing packet flows through a L3 switch. L3 switches and static routes Why use static routes? Default routes. Hands on Configuring static routes. L3 switches and routing protocols RIP, OSPF. Hands on RIP, OSPF. First hop redundancy Default gateways, VRRP/HSRP/GBLP. Load sharing, critical IP addresses. Interaction between STP and L3 redundancy Hands on VRRP. Multicasting and L3 switches IGMP, IGMP snooping, multicasts and routers, PIM. Hands on Multicasts between VLANs. IPv6 IPv6 and L2 switches, IPv6 and L3 switches. Hands on Adding IPv6 into the network. QoS DSCP, 802.1Q, 802.1p, mapping, classification, policy, Ingress queues, Egress queues. Dropping frames, limiting bandwidth. Hands on Voice through switches. Security Layer 2 security, filtering at layer 3. Hands on Controlling inter VLAN traffic.

Firewalls training course description A technical hands on training course covering firewall technologies. This focuses on the whys and hows of firewall technology rather than looking at manufacturer specific issues. What will you learn Design secure firewall protected networks. Test firewalls. Evaluate firewalls Configure firewalls Firewalls training course details Who will benefit: Technical staff wanting to learn about Filrewalls including: Technical network staff. Technical security staff. Prerequisites: IP security foundation for engineers Duration 2 days Firewalls training course contents Firewall introduction Security review, what is a firewall? What do firewalls do? Firewall benefits, concepts. Hands on Configuring the network to be used in later labs, launching various attacks on a target. Firewall types Packet filtering, SPI, Proxy, Personal. Software firewalls, hardware firewalls, blade based firewalls, personal firewalls, which firewall should you use? Firewall products. Hands on Configuring a simple firewall. Packet filtering firewalls Things to filter in the IP header, stateless vs. stateful filtering. ACLs. Advantages of packet filtering. Hands on Configuring packet filtering firewalls. Stateful packet filtering Stateful algorithms, packet-by-packet inspection, application content filtering, tracks, special handling (fragments, IP options), sessions with TCP and UDP. Firewall hacking detection: SYN attacks, SSL, SSH interception. Hands on Stateful packet inspection firewalls. Proxy firewalls Circuit level, application level, SOCKS. Proxy firewall advantages and disadvantages. Hands on Proxy firewalls. Personal firewalls The role of personal firewalls, Windows XP, Zonealarm. Hands on Configuring a personal firewall. Firewall architectures Home based, small office, enterprise, service provider, what is a DMZ? DMZ architectures, bastion hosts, multi DMZ. Virtual firewalls, transparent firewalls. Dual firewall design, high availability, load balancing, VRRP. Hands on Resilient firewall architecture. Securing communications VPNs, IPsec. Firewall configuration of VPNs, integration of dedicated VPN devices and firewalls. Hands on IPSec VPN configuration. Testing firewalls Configuration checklist, testing procedure, monitoring firewalls, logging, syslog. Hands on Testing firewalls.

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UNIX fundamentals training course description An introduction to using the UNIX operating system focussing on the command line. Appropriate for all versions of UNIX. The starting point for all UNIX work, we concentrate on the technical aspects rather than issues such as using browsers. The course is heavily practical in nature. What will you learn Describe UNIX. Log in and use UNIX commands to perform a variety of tasks from manipulating and printing files to looking at and killing processes. Create and edit files with vi. Recognise the role of the administrator. Write simple shell scripts. Customise the user environment. UNIX fundamentals training course details Who will benefit: Anybody who needs to use a UNIX system. Prerequisites: None. Duration 3 days UNIX fundamentals training course contents What is UNIX? Operating systems, UNIX flavours, UNIX features. Getting started Logging in, changing passwords, logging out. UNIX basics Command structure. The UNIX manuals, basic commands (who, date, tty, uname, echo, banner...) Filesystem commands Home directories, manipulating files and directories, Filesystem layout, Pathnames, hard and symbolic links. The UNIX Editors ed, vi, shell escapes, .exrc Extracting data from files grep, find, cut, sort and paste Permissions Theory, chmod, chown, newgrp.. Processes ps, kill, background processes, at, exec, priorities. The Shell Metacharacters, piping and redirection. Basic shell scripting What are shell scripts? Simple scripts, control structures. Variables. Arguments. Customising your environment Environmental variables, stty, .profile and other startup files More shell features Bash and other shells, the history facility, command line editing, aliases, job control, miscellaneous features. Introduction to administration The root user, su and tar Archiving files Backups, tar, cpio, dd, gzip. Unix and hardware Main hardware components, Unix device drivers. Connecting to a network IP configuration, ifconfig, ping, netstat, traceroute, dig.

If your organisation manages contractors then your staff need to understand the health and safety issues. This course is the answer. The expert trainer will set out clearly the legal responsibilities of all relevant parties and explore the practical application of these responsibilities with the course participants. The course will then examine the issues associated with the planning of work to be contracted out and the evaluation, selection, control and monitoring of contractors engaged to undertake the work. Although the main focus is on health and safety, the course will also explain how health and safety issues need to be integrated into your organisation's functional management processes to ensure effective control of contractors. The course will consider all types of contracted activities, including construction and maintenance, cleaning, security, plant installation, etc. This programme will give participants: A clear understanding of the organisation's legal responsibilities for managing contractors The information they need to assess the competence of contractors A practical understanding of risk assessment principles and the transfer of risk to contractors A step-by-step guide to the key aspects of managing contractors in practice, covering:Planning of the workSelecting contractorsHandover prior to work commencementDuring the workReviewing the work on completion Practical guidance on the integration of health and safety controls into organisational procedures for contractor management 1 Introduction Who are contractors? Why manage contractors? Different types of contractors Costs of poor contractor performance 2 Overview of health and safety law and liability Health and safety law and statutory duties Relevance of civil and criminal law Enforcement and prosecution 3 Relevant legislation for controlling contractors Health and Safety at Work Act 1974 Management of Health and Safety at Work Regulations 1999 Construction (Design and Management) Regulations 1994 (as amended, 2007) Other relevant legislation Contract law 4 Managing contractors in practice Exercise - how well is it happening? The objectives Five step approachPlanning of the workSelecting contractorsHandover prior to work commencementDuring the workReviewing the work on completion 5 Planning the work Scope and extent Risk assessment Interface and other activities Who controls what? Contract arrangements 6 Selecting the right contractor(s) Locating contractor organisations Selection the right contractors Assessing contractor competence Approved lists/frameworks Tender process 7 Pre-work commencement Co-ordination and co-operation Exchange of information Contractor risk assessments and method statements Permits to work Case study exercise 8 During contract work Communication and liaison Supervision and inspection of the work Inspection and reporting procedures Security issues Facilities and access 9 Reviewing work on completion Why, what and how? Achieving continuous improvement in contractor performance 10 Questions, discussion and review