Business Analysis Fundamentals: In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals to pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). This course teaches participants the overall process of business analysis and where it fits in the bigger picture of the project life cycle and the business context. The course is interactive and combines discussion, active workshops, and demonstrations of techniques. The goal is bottom-line results that cut through the real-world problems facing people seeking to improve the way they operate to develop new and improved systems and products or otherwise deliver results through project performance. What you will Learn At the end of this program, you will be able to: Define the solution scope Work with the development team in the systems testing stage Ensure the solution is usable in the business environment Foundation Concepts Defining the business analyst (BA) function The role of the BA as change agent An introduction to the BABOK® Guide BA roles and relationships through the project life cycle (PLC) Business Analysis Planning and Monitoring Overview of business analysis planning and monitoring (BAP&M) Business analysis planning and monitoring - process and tools Business analysis planning and monitoring - roles and responsibilities Business analysis planning and monitoring - governance, information management, and performance improvement Elicitation and Collaboration Overview of elicitation and collaboration Elicitation and collaboration techniques Requirements Life Cycle Management Overview of requirements life cycle management Requirements life cycle management task details Strategy Analysis Overview of strategy analysis Analyze current state Define future state Assess risks Define change strategy Requirements Analysis and Design Definition Overview of requirements analysis and design definition (RA&DD) The anatomy of requirements RA&DD task descriptions RA&DD techniques Solution Evaluation Overview of solution evaluation Solution evaluation tasks Solution evaluation in development stages Underlying Competencies Overview of underlying competencies (UC) Underlying competencies
Overview The training objective is to build on existing knowledge of Strategic Public Relations, Apply the tactical skills required for working in Strategic Public Relations, Capitalise on developments in technology, Manage the key aspects of protocol, Learn tips, tools and techniques to arrange business travel, Meet the expectation of those involved in protocol and travel arrangements.
Overview Objectives Define Policies and Procedures Differentiate between Policies and Procedures Explain the importance of Policies and Procedures Build and understand the SOP (Standard Operating Procedures) Define the roles and responsibilities of employees in various departments Abide by the Code of Conduct, the acceptable behaviour standards Justify how the Policies and Procedures help employees safeguard their self-respect Give equal opportunities to all the employees
Overview Performance management is a continuous process which involves making sure the performance of your employees contributes to organisational and team goals. Having effective employment management in place helps everyone in the organisation to know what the business is trying to achieve, the skill and competencies they need to fulfil their role and how they can develop their performance to develop the organisation.
Overview The course helps you attain the skills in managing VIPs and Public Relations. It enables participants to discuss a large diversity of encounters, characters, everyday situations, conversations, and sometimes some rough events as well.
Overview The course introduces the participants to the importance of personnel in any organisation, and the systematic processes of handling personnel to bring out the best in them in order to achieve the objectives of the organisation is the responsibility of the holder of this certificate. The course curriculum covers human resource planning; recruitment and selection; employee training and development; employee health and safety etc.
Overview This course has been created to help safely navigate attendees through the minefield of absence management, paying attention to issues of systems, procedures and organisational culture along the way. Using a selection of exercises, activities and sample documents, the course examines some traditional methods of management as well as some more contemporary and innovative ways of keeping a lid on casual absence. Attendees will take away a number of practical tools and ideas to enable them to target performance improvement when back at their desks. Description It’s estimated that absence from work costs the UK economy over £13 billion per year, with the ‘average’ employee taking around seven days off sick annually. The need for managers, HR people and leaders to control absenteeism is critical if a company is to survive and prosper. But just what is ‘absence’? And how do we go about managing it and reducing it wherever we can, without falling foul of employment law? As well as the usual training material, attendees on this course also receive several useful handouts and exercises relating to absence management. Topics covered: An Absence Management Model – this section identifies a simple model for managers to apply when dealing with absenteeism Defining Absence – the text book definition will help learners clearly understand what is meant by absence Types of Absence – unravelling the different types of absence and distinguishing between absence and leave Classifying Absence – by classifying types of absence, the learner can begin to get a steer on how to manage it Statistics – identifying the real cost of absence and looking at regional and sector differences Reasons for Absence – considering the high-level issues that have an impact on absence, like culture and job design Causes of Sickness – here the national league tables of sickness causes are discussed, giving the learner the chance to reflect on their own team or company Absence Management – Stage 1 – contracts, policies, procedures and legal entitlements are all examined here, to allow learners to get a grasp of what they have to know to Absence Management – Stage 2 – record keeping, costing absence and benchmarking provide the chance for analysis and understanding in the context of the learner’s own organisation Absence Management – Stage 3 – setting out the skills and interventions that managers need to apply in the effective management of absence, including: communication, professional advice, workplace issues and return to work interviews Traditional Approaches – an examination of performance management, sick pay, discipline, recruitment and selection and how these can lend themselves to effective absence management Reducing Absenteeism – through less traditional approaches, looking at ‘carrots and sticks’, targets, employee assistance, unusual initiatives and organisational culture. Recent Developments – considering the impact of ‘fit notes’ and potential pandemics. Who should attend This course has been designed for anyone that deals with absence or needs to have an awareness of the absence management process. This could include; Team leaders, supervisors, managers, HR professionals and anyone else involved in the management of people or organisations. Requirements for Attendance None.
Overview In this course, you will explore several key issues that you need to understand about the specific area. This Virtual Online course is specially designed by GBA to provide you the skills and knowledge.
Overview A Strategic thinking and feasibility study is an effective way to safeguard against the wastage of investment or scarce resources. Organisations can reduce the risk of developing unpopular and impractical projects by conducting a feasibility study. A business plan can start only after a proposed business idea has been proven feasible. If feasible, we can proceed with a high level of confidence that the business plan will result in a profitable opportunity. It will provide a âroadmapâ that shows how a business may be created and developed.