1616 Courses in Birmingham

Overview Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This one day course can help them learn the key skills they need. Description Build a strong account management team that are able to effectively manage customer relationships and drive sales The role of account manager is both important and demanding. The account manager acts as the ‘face’ of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company. Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis. The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship. Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, “It is easier to fire a business associate or employee than it is to fire a friend”. Why should people attend this training course? Well, just imagine if your employees were better able to: Build effective business relationships with clients and help drive sales performance. Add value to clients and help ensure their requirements are met or exceeded. Measure the performance of their key accounts and adapt their approach accordingly. Understand the key attributes required for success and work on developing them. Set a strategy for sales success and create action plans for pre-defined goals. Monitor and measure their own performance and set their own targets. Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success. Who is this course for? This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success. Requirements for Attendance Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.

EFAW + Sport

Gel Polish treatments are an increasingly popular treatment within the professional beauty industry. Gel Polish is applied to the client’s nail and then cured using an LED or UV lamp to create a longer lasting nail treatment (up to 3 weeks) than a standard manicure. Not only does this treatment keep clients happy due to its long-lasting effects, clients will need to return to the salon to have the gel polish removed, guaranteeing you repeat bookings. On completion of the course you will receive a certificate and a recognised, insurable qualification. All tools/products required for the course will be provided on the day. No take home kit included on this course.  Includes: Hard copy take home training manual. Duration – Fast track half day practical classroom-based training plus online theory work. Theory work to be completed in your own time via The Guild student portal before your practical course date. Practical day – 3pm – 6pm. It is advisable that students arrive 15 mins early to ensure a prompt start. Qualification - GTi award. Widely recognisable and insurable qualification, allowing you to deliver this treatment on the paying general public. Class size - Maximum 8 students in a class  

Introducing Therapy for Trauma Package: Empowering Healing and Renewed Strength Have you experienced a traumatic event that continues to affect your life, leaving you with emotional wounds and distressing memories? Miss Date Doctor’s Therapy for Trauma Package offers you compassionate and specialized support to navigate the healing journey, fostering resilience, and reclaiming your life. Trauma can have a profound impact on your mental and emotional well-being, often leading to feelings of fear, anxiety, and helplessness. Our experienced therapists are dedicated to providing a safe and supportive space for you to process your trauma, empowering you to find strength and renewal in the face of adversity. Here’s how the Therapy for Trauma Package can support you: Safe and Non-Judgmental Environment: We offer a safe and non-judgmental space where you can share your trauma experiences without fear. Trauma-Informed Approach: Our therapists are trained in trauma-informed care, recognizing the unique needs and sensitivities of trauma survivors. Processing Traumatic Memories: Therapy will focus on helping you process and integrate traumatic memories in a healthy and manageable way. Emotional Regulation: We’ll work on emotional regulation techniques to help you cope with intense emotions related to trauma. Creating Coping Strategies: Therapy for trauma equips you with coping strategies to manage triggers and promote emotional well-being. Rebuilding Trust and Safety: If applicable, we’ll address issues of trust and safety, helping you feel more secure in your environment. Supportive Healing: Our therapists will guide you towards healing and recovery at a pace that feels comfortable for you. Post-Traumatic Growth: We’ll focus on fostering post-traumatic growth, empowering you to find strength and meaning from your experiences. The Therapy for Trauma Package at Miss Date Doctor is designed to support your healing journey and empower you to overcome the impact of trauma. Our compassionate therapists are committed to walking alongside you on this path of renewal and resilience. Invest in your emotional well-being and take the first step towards healing with the Therapy for Trauma Package. Embrace the opportunity to process your trauma, find renewed strength, and reclaim your life after adversity. Let our experienced therapists guide you towards emotional healing, growth, and a brighter future beyond trauma. 5 X 1 hour sessions https://relationshipsmdd.com/product/therapy-for-trauma-package/

City & Guilds Level 4 Award in Plan, Manage and Review Legislative and Safety Compliance for Work in Confined Spaces - 6160-06 - This course focuses on planning, organizing and managing work safely in confined spaces including legislative roles and responsibilities, health and safety considerations and equipment requirements. Designed for managers that are responsible for organizing and planning work activities within a confined space. The manager may or may not supervise the actual job. The manager cannot enter the confined space. Book via our website @ https://www.vp-ess.com/training/confined-spaces/6160-06-level-4-award-in-plan,-manage-and-review-legislative-and-safety-compliance-in-cs/ or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346

Introducing “Hire a Therapist” Package: Personalized Support for Your Mental Health and Emotional Well-being Are you considering seeking professional support for your mental health and emotional well-being? Miss Date Doctor’s “Hire a Therapist” Package offers you personalized and confidential counselling sessions with experienced therapists to help you navigate life’s challenges, overcome obstacles, and achieve personal growth. Therapy provides a safe and supportive space to explore your thoughts, emotions, and concerns with the guidance of a skilled therapist. Our team of dedicated therapists is committed to helping you enhance your overall well-being and lead a more fulfilling life. Here’s how the “Hire a Therapist” Package can support you: Personalized Assessment: Our therapists will conduct a thorough assessment to understand your unique needs and goals for therapy. Individualized Approach: Your therapy sessions will be tailored to address your specific concerns and support your personal growth. Emotional Support: We offer a compassionate and non-judgmental environment where you can freely express your feelings and experiences. Confidentiality: Your therapy sessions are completely confidential, ensuring a safe space for open and honest communication. Coping Strategies: Our therapists will equip you with practical coping strategies to manage stress, anxiety, and other emotional difficulties. Self-Exploration: Therapy encourages self-discovery and self-awareness, helping you gain insights into your thoughts, behaviours, and emotions. Goal Setting: Together with your therapist, you’ll set achievable goals to work towards positive change and personal growth. Flexible Sessions: “Hire a Therapist” Package offers flexibility in scheduling sessions, accommodating your availability and preferences. The “Hire a Therapist” Package at Miss Date Doctor is designed to provide you with personalized support and guidance on your journey to better mental health and emotional well-being. Our skilled therapists are committed to helping you overcome challenges, enhance your resilience, and lead a more fulfilling life. Invest in your mental and emotional health and take the first step towards positive change with the “Hire a Therapist” Package. Embrace the opportunity to explore your thoughts and feelings in a confidential and supportive environment. Let our experienced therapists guide you towards a brighter and more empowered future. 3 x 1 hour sessions https://relationshipsmdd.com/product/hire-a-therapist-package/

NPORS Forward Tipping Dumper (N204)

NPORS Road Roller (N214)

NPORS Rear Tipping Dumper (N205)

NPORS Forward Tipping Mini Dumper (N139)