67 Courses in Birmingham

How do you manage yourself under pressure? Are there times you get hijacked by your emotions and find it hard to deal with setbacks? How good are you at dealing with change? Resilience is all about having the ability to adapt, deal with change constructively and bounce back from adversity. While some people are naturally more resilient that others it is something that can be learnt. This session focuses on helping you respond positively to the pressures and demands of work and take specific steps in building your personal resilience. Take away: Action planner for i-resilience profile. You will have the opportunity to: Gain insight into the relationship between work pressure, performance, wellbeing and resilience Explore your natural strengths and how to manage what pushes you into a less resourceful state Understand the skills and techniques that underpin the behaviours and attitudes of highly resilient people

Are you struggling with the 'creeping kilograms?' Many of us find that not only has our weight increased over the last few years but the diets either no longer work or become harder and harder to commit to. This session will help you re-evaluate your approach to losing weight and give you the foundations for creating a plan that makes it easy for you to reach and maintain a weight that feels right for you. Take away a tool that will enable you to assess your eating type, whether you are a protein or carbohydrate based eater, and eating style, whether you prefer to be a grazer or three meals a day, and develop an eating plan that works for you. You will have the opportunity to: Explore the myths and reality of losing weight Examine self-defeating eating habits and how to replace them with energy enhancing food Learn about one change you can make today that will not only help you lose weight but improve your ability to think and manage your emotions more constructively

We all tend to have challenges throughout our lives that cause varying levels of pressure. It is healthy and essential that people experience such challenges because up to a certain point an increase in pressure improves performance and quality of life. Too much pressure can be harmful and affect our health and wellbeing. This participative half-day workshop will explore the causes and impact of stress and provide an opportunity to learn some new ideas and techniques to cope with it. Practical tasks and exercises will be used to promote discussion and participants will be encouraged to share their own experiences and approaches. By the end of the workshop participants will be able to: Understand the causes and symptoms of stress and how to spot them Become more aware of personal habitual behaviours and approaches that get in the way of dealing with stress productively Learn ideas and approaches that help you to cope with the thoughts, emotions and physical feelings that happen in stressful and difficult situations Review and evaluate learning and have an action plan to take back and put into practice at work 1 Welcome, introductions and objectives Breaking the ice 2 Stress Its sources and effects on you Defining stress, its signs and symptoms 3 Exploring your 'default' habits Their consequences in stressful situations 4 Dealing with perception Strategies and approaches for coping with stress 5 Setting goals with positive outcomes Review and evaluation of learning Action planning

A 1-day course open to anyone wishing to explore the use of therapeutic touch to enhance wellbeing and improve engagement with a person living with dementia on their terms and with dignity. We’ll cover specialist massage techniques on easily accessible areas of the body i.e. the arms, hands and face with a view to meeting needs and facilitating expressing emotions in a dementia friendly way. We’ll explore the intricacies of consent, how the law impacts us and the benefits of massage so you can sell your service well all through a trauma informed lens. We’ll take a look at how the brain is impacted by dementia to understand certain behaviours and then focus on compassionate communication giving you immediately useable tools to connect without words and traverse the rocky road of relationships with your loved one or client more smoothly. “When words escape us, touch says it all.” No qualifications needed – just hands and an open heart. * Learn innovative, progressive & advanced specialist techniques to connect with compassion * Improve communication and fulfil unmet needs with practical tools & skills * Explore ways of communicating and easing anxiety and reducing medication needs through nuturing touch. * Provide meaningful engagement through truly “person centred” & “holistic” approaches * Increase confidence & competence working in this field * For qualified bodywork therapists, carers, family, friends & dementia professionals For more details on course content, please see frequently asked questions. CORNWALL: You can book both the Massaging Persons Living with Dementia course, 0n October 18, 2024, and course and the Aromatherapy for Persons Living with Dementia course, on October 19, 2024, as a package for £350 (a saving of £50) – please choose the option on the checkout. BRISTOL: You can book both the Massaging Persons Living with Dementia course, 0n March 13, 2024, and course and the Aromatherapy for Persons Living with Dementia course, on March 14, 2024, as a package for £350 (a saving of £50) – please choose the option on the checkout. 1-1 TRAINING 1-1 training may be preferable because you would like a personal touch, 1-1 is your preferred style of learning or one of the planned dates does not suit you. 1-1 training provides you with flexibility of training to suit your specific needs and goals. Please click on the 1-1 training button. It is a good idea to get in touch 1st so that you can confirm a date that is suitable for us both. You can book one-toone training here or by contacting Nicolle by email After successfully completing the course, either in a group or 1-1, qualified therapists will gain CPD points with one or more of the professional bodies. Carers and other professionals will receive a certificate of attendance. ‘The course was far wider than just massage and I have been trying things out with the dementia people in one of the care homes I visit with remarkable results. One lady who just sits and does not interact with anyone happily told us all about the war and what Windsor was like when she was a young girl’ JC, Massage Therapist, Fleet, Hants “An opportunity to learn how to enable people who have dementia feel comfortable about having massage & nurturing touch, learning specialist techniques that reflect understanding the world from your client or loved one’s perspective.”

Managing Stress and Building Resilience: In-House Training Stress has an impact on all of us at some point in our professional lives. Learning how to manage stress and build resilience will result in higher professional productivity, better health, and more sustainable living habits. It will also help us create a physical - and emotional - work-life balance. In this one-day workshop, you will learn practical solutions to sustain behavior change that can positively impact your life on both a professional and personal level. When you are able to reduce the level of negative stress that affects you, your performance improves, along with your health and happiness. The objective of this course is therefore not only to create awareness around emotional well-being in a work context, but also to help participants create a better overall balance between the investment they make in their personal and professional lives. This course covers how our perceptions affect our beliefs and how our beliefs affect our actions. You will learn a host of stress-reduction techniques, while exploring your own stress triggers and responses. Highly interactive, the sessions cover a blend of theory, discussions, and exercises. You will explore concepts with fellow participants within a safe environment where skills and habits can be developed, sharpened, and improved. What You Will Learn At the end of this program, you will be able to: Identify what stress feels like and what the typical symptoms and reactions are to stress Analyze your own responses to stressful events and the consequences of those reactions Organize your work structure to reduce stress and build resilience Recognize activities that drain you and those that give you energy Generate relief from stressful events Cultivate a mindset of resilience Better manage your time, work commitments, and personal boundaries in order to be most effective at your job Getting Started What is stress? Beliefs and thinking errors Work-life balance Drainers and energizers Stress reduction techniques Time management Summary and Next Steps

Managing Stress in Challenging Times: In-House Training This course looks at the symptoms and causes of stress and how these affect us emotionally, behaviorally, and physically. You will learn some simple stress-busting techniques that will have a positive influence on your beliefs and behaviors around stress. You will also have the opportunity to develop a personal action plan which will serve as an ongoing reference point for dealing with pressure in its many forms - home, family, social, and work. What You Will Learn At the end of this program, you will be able to: Recognize the symptoms and causes of stress Manage and reduce the effects of stress in your life with simple stress-busting techniques Create a simple personalized plan to manage stress and promote a healthier, happier, and more productive lifestyle Getting Started Foundation Concepts What is stress? Why stress matters Flight or fight response and role of hormones Work-Life Balance How to create balance and set boundaries Learning how to say 'no' Stress-Reduction Techniques Visualization and relaxation techniques Behaviors and beliefs Putting things in perspective Circle of influence (vs. circle of control) Slowing down Be Responsible and Kind to Yourself Basic human needs Honest communication Your responsibility to yourself and others Calming thoughts

Anger management Dating coaching Assessment of dating patterns Emotional intelligence training Support and advice Ascertain root cause Assess history Self-improvement training Assess your needs in a partner Teach better dating skills. 1 hour per week 5 weeks Dating advice for singles https://relationshipsmdd.com/product/i-find-it-hard-to-control-my-anger-package/

In the fast-changing world of business, and especially IT, everyone in the organisation should be involved in sales. One of the best ways is to give the customer an outstanding experience. The customer experience is the competitive battlefield of today. Sales may be won or lost here. You can either close a sale for a quick buck, or open a long-term relationship to create a high lifetime value customer. By developing excellent communication skills, rapport and, most of all, a desire to serve and listen to the needs of the customer to the best of their ability, both sales teams and other IT professionals will create trust, nurture relationships and develop awareness of other opportunities with the customer. By the end of this course, participants will be able to: Understand the power of a positive customer experience in developing sales opportunities Recognise and develop a sales opportunity when it arises Engage with customers and develop rapport and trust Use verbal and non-verbal communication skills and pick up on signals Ask powerful questions - and listen to the answers Create 'magic moments' for the customer Turn a complaint into an opportunity Know when to ask for referrals and testimonials Pass on leads to the relevant people 1 Introduction Aims and objectives Beliefs about sales 2 Building rapport First impressions Short cuts to rapport Finding common interests 3 Selling or serving? Managing emotions and behaviour - Transactional Analysis Moments of truth - creating 'magic moments' Speed sells - the follow-up 4 Meetings Planning a successful meeting Pre-meeting connection and assistance Sales meeting failure reasons Right v wrong mindset 5 Communication - verbal and non-verbal The 3 Vs - Visual, Verbal, Vocal Picking up on signals 7 power questions Questioning techniques LISTEN - 3 types of listening skills 6 Influencing 6 levels of influence Framing to change perspectives Turning complaints into opportunities 7 Referrals The power of referrals How and when to ask for a referral 5 steps from rapport to referral 8 Presentation and pitching (optional session) Basic presentation structure and delivery Creating powerful impressions Creating a 60-second pitch The elevator 10-second pitch - answering 'What do you do?' Sales presentations Emotion v Intellect - how to engage Using visuals

This package helps you to move on from the ex you are finding it hard to let go of. Analyse the historyThe problemsEmotionsSelf Love and ClarityTransition to the new youAssistance in moving onDating advice for singles4 session 1 hour per week https://relationshipsmdd.com/product/get-over-that-ex/

Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.