Name: Practical Sales Skills 1 Day Workshop in Wolverhampton
Price: 595 GBP
Availability: InStock

Birmingham

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

No matter if you are the boss at your company or an employee, change affects everyone. In dealing with change, people must address their own thoughts, feelings and behaviors first to be able to go through the labyrinth of change.

There are loads of books and training programs addressing organizational change. The different thing about this training program is that it focuses on personal reactions and emotions and what it actually feels like during a workplace change or a personal change. It provides you with a logical framework to assist you in gaining perspective on the change situation you are facing and its impact and helping you develop insight that will guide you through the transition.

The goal of this one day program is to help you take responsibility for how you react and respond to change by giving you a set of tools and techniques of self-awareness and assessment to light up the curves and sometimes bumpy ride on your road to change.

Learning Objectives:

After completing this course, delegates will be able to: 
Clearly understand how it feels like during a change situation.
Understand and follow a six step process to help you take responsibility for how you react and respond to change.

Agenda:

Module One: Introduction to Change
The 5 key principles of change
Readiness for change – self assessment questionnaire
The change curve
The link between change and memory

Module Two: Loss & Doubt (Step 1&2)
Step 1 loss to safety
Choices model and the burning platform
Step 2 Doubt to reality
The six basic questions

Module Three: Discovery (Step 3&4)
Step 3 Discomfort to motivation
Self reframing
Step 4 Discovery to perspective
Force field analysis

Module Four:  Integration (Step 5&6)
Step 5 Recognizing the benefits of the change
Changes you survived - Activity
Step 6 Experiencing integration after the change
Change analogy – the flying trapeze

Target Audience:

Individuals at all levels who wish to learn and follow a logical process in order to deal effectively with personal change.

Mangates

Change Management - Change Matters 1 Day Training in Birmingham

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Solihull

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course  Overview:

With this course, you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop, you will be able to disperse your knowledge and experience throughout your leadership team.

Manager Management takes a special type of leader. This workshop will expand your participant's knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone.

Learning Objectives:

By the end of this course you will be able to: 

Identify, relate to, and put into practice the four characteristics of highly effective managers.
Plan, prioritize and delegate effectively.
Understand how to manage performance in such a way as to get the very best from your people.
Use a range of strategies for managing and developing a highly motivated and effective team.
Recognise the need for change in today’s business reality and be able to manage change.
Engaging and understanding others using a range of techniques.

Agenda:

Module One: Grooming a New Manager
Set Specific Goals
Authority (What They Can and Can"t Do)
Create a Shared Vision
The More they Learn, the More Responsibility They Get
Case Study
Module One: Review Questions

Module Two: Measuring Performance
Staying Within Their Budget
Setting Measurable Objectives
Skip Level Feedback
Collaborate on Criteria to be Evaluated
Case Study
Module Two: Review Questions

Module Three: Motivating Managers
Provide the Needed Resources
Bonuses and Incentives
Give Credit for Good Work
Keep Them Challenged
Case Study
Module Three: Review Questions

Module Four: Signs of Poor Management
Missed Deadlines
Team Turnover
Losing Customers
Little or No Growth
Case Study
Module Four: Review Questions

Module Five: Trust Your Team of Managers
Do Not Micromanage
Promote Open and Honest Communication
Reward Initiative
Trust, But Verify
Case Study
Module Five: Review Questions

Module Six: When an Employee Complains about their Manager
Keep the Information Confidential
Gather Information from Both Sides
Coach or Delegate the Solution
Follow-up with the Manager or Employee
Case Study
Module Six: Review Questions

Module Seven: Coaching and Mentoring (I)
Writing Performance Reviews
Provide Clear and Timely Feedback
Praise in Public, Criticize in Private
Make Sure Your Door is Always Open
Case Study
Module Seven: Review Questions

Module Eight: Coaching and Mentoring (II)
Offer Advice, Not the Solution
Create a Supportive Environment
Building Ownership
360 Degree Feedback
Case Study
Module Eight: Review Questions

Module Nine: When Do You Step In?
Unsafe or Dangerous Events
Legal Ramifications
Severe Financial Costs
Repeated Failures after Coaching Has Occurred
Case Study
Module Nine: Review Questions

Module Ten: Remember These Basic Qualities
Express Confidence in Their Abilities
Practice What you Preach
Have an Open Door
Their Success is Your Success
Case Study
Module Ten: Review Questions

Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Target Audience:

Anybody who is interested in learning Manager Management Skills

Manager Management 1 Day Training in Solihull

Manager Management 1 Day Training Solihull

Change Management - Change Matters 1 Day Training in Solihull

Wolverhampton

Manager Management 1 Day Training in Wolverhampton

Manager Management 1 Day Training Wolverhampton

Change Management - Change Matters 1 Day Training in Wolverhampton

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Learning Objectives:
Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Agenda:
The Science of Effective Human Communication
Frames of Business and Communication
Principles and Strategies for Effective Business Conversations
Art of Giving and Receiving Feedback
How to Listen Effectively and Accurately
Science of Body Language
How to look confident and charismatic
Business Presentation Skills and Strategies
Powerpoint Best Practices
Principles and Techniques for Effective Written Communication
How to write clear, concise and fast at the same time

Communication

Coaching Skills

Communication Skills 1 Day Training in Wolverhampton































































































Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
According to a 1973 survey by the Sunday Times of London, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this workshop you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.
However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.
Learning Objectives:
Inside This Training, You'll Learn
Completely remove your stage fear and become a dynamic speaker
Raise your confidence up to a level you never thought to be possible!
Deeper insights into group dynamics
Presentation design, skills & styles
Tools to get your audience to say yes to you
Advanced new behavior patterns required for public speaking
Control time for effective training
Secrets of mind control techniques
Develop your personal winning style
Agenda:
Module One: Identifying Your Audience
Performing a Needs Analysis
Creating an Audience Profile
Identifying Key Questions and Concerns
Module Two: Creating a Basic Outline
Outlining the Situation
Identifying the Task That Had to Be Performed
Listing the Actions You Took
Revealing the Results
Module Three: Organizing the Program
Making Organization Easy
Organizational Methods
Classifying and Categorizing
Module Four: Fleshing It Out
Identifying Appropriate Sources
Establishing Credibility
The Importance of Citations
Module Five: Putting It All Together
 Writing Your Presentation
Adding a Plan B
Reviewing, Editing, and Rewriting
Module Six: Being Prepared
Checking Out the Venue
Gathering Materials
A 24 Hour Checklist
Module Seven: Overcoming Nervousness
A Visit from the Boss
Preparing Mentally
Physical Relaxation Techniques
Appearing Confident in Front of the Crowd (Even If You Donâ€™t Feel That Way)
Module Eight: Delivering Your Speech (I)
Starting Off on the Right Foot
Using Visual Aids
Checking the Volume of Your Voice
Module Nine: Delivering Your Speech (II)
Adjusting on the Fly
Gauging Whether Breaks Are Required
Wrapping Up and Winding Down
Module Ten: Questions and Answers
Ground Rules
Answering Questions That Sound Like an Attack
Dealing with Complex Questions
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Target Audience:
Anybody who is interested in Public Speaking Skills

Public Speaking 1 Day Training in Wolverhampton

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day Customer Service Essentials training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base. Gaining these essential customer service skills can help your company boost their customer retention and acquisition metrics.
Course Topics:
Assessing your attitude to customer service
Practicing verbal and vocal skills
Handling customer complaints and difficult situations
Demonstrating empathy and building rapport
Defining the Golden Rules for Success
Course Feature:
You Will Learn How To:
Adopt a confident, consistent approach that ensures great service
Apply best practice communication techniques to connect with your customers
Choose and apply techniques that create customer loyalty and exceed expectations
Respond positively and constructively to customer problems
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
No formal prerequisites are required to attend this course.

Customer Service Essentials 1 Day Training in Birmingham

Boost Customer Satisfaction: Join us 1 Day Training in Birmingham

Customer Service Essentials 1 Day Training in Solihull

Boost Customer Satisfaction: Join us 1 Day Training in Solihull

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.
If you want your team to exceed sales targets and gain instant results, this sales training is for you!
Course Contents:
The core aim of this sales skills training is to provide you with a set of tools that can be practicably used in your role as salesperson
The skills provided are simply a collection of valuable methods of achieving sales. There are many tips and techniques that will be incredibly useful and will help you personally develop a successful sales approach whilst enhancing your performance.
Course Topics:
The skills have been produced from many year’s experience in sales and have been tried and tested in a business environment.
Introduction, the 80:20 Rule – Why 20% of salespeople produce 80% of the business
The Perfect Salesperson –  What makes a perfect salesperson and how do the participants individually compare? An exercise which helps the participants appreciate that they need to develop further
Goal Setting – Why and how to set personal performance goals. Followed by an exercise on setting these goals
Build Trust – Developing trust and rapport with a prospect and understanding why this is crucial to their success.
Ask the Right Questions – Developing questioning skills and realising that it is often questions that will develop sales rather than a just a good pitch. With example questions
Engage the Customer – Understanding the life time value of a customer, serving them better and ensuring they perceive the value of the relationship
Be Specific – Adapting their approach to suit the individual customer with an activity related to identifying the specific benefits to the customer
Make Your Customer Smarter – Realizing that customers are now more willing to be educated on products and services and often have already researched prior to the sales conversation. How to deal with this with regards the participants specific products/service
Maximize Your Efficiency – Learning from missed sales and developing further skills to overcome this
Catch Yourself Doing it Right – You can learn from good stuff too!
Know Your Products – An in-depth look at specific products and how to educate themselves in order to maximize sales through product knowledge
Develop a Competitive Advantage – A series of questions that will put the participants one step ahead of the competition
Handle Objections – Identifying typical objections and preparing responses to them in order to practice until they are welcomed with open arms. Also includes set techniques to overcome objections
Ask for the Business – Ensuring the participants can spot buying signals and know how to respond to them in order to lead the prospect to close. Specific advice on closing questions
Follow Up After the Sale – Ensuring that the complete sales process is seamless and the participants understand their responsibilities with regard to creating an exceptional customer experience
Apply the Skills in Your Role – A session on ensuring the learning from the session is practically applied in the participant's role.
Course Feature:
At the end of this sales skills training course your participants will be able to:
Explain what sets the best salespeople apart
Follow set personal goals to sales success
Use a series of practical sales skills to increase their selling potential
Practically apply these skills to their sales role
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Practical Sales Skills.

Practical Sales Skills 1 Day Workshop in Wolverhampton

Burnley

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Have you ever wondered what is Reiki and would like to know more, then this course is for you if you would like to learn more about Reiki</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This Reiki Level One course is for you if you have heard a lot about Reiki and are interested in learning more about Reiki and is an introductory course on how to use Reiki healing techniques.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This is where you begin and my online course will teach you all you need to know to get you started with using Reiki on yourself and it is very simple to learn and to use. It is a gentle hands-on healing technique, which uses healing energy to treat any physical or emotional concerns.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Reiki is a helpful self-development technique for anyone wanting to learn more about reiki and how to enjoy the benefits of a healing treatment.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The Reiki One course is taught live on line using Zoom.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What will I learn on this course:-</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">What is Reiki and its history?</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The Principles of Reiki</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Auras and chakras</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Preparation for your initiation to the Reiki energy or attunement</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">What does the Reiki energy feel like?</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">21 day cleansing process</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">How to practise self-healing on yourself</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Reiki and its uses with other therapies</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Your own Reiki Lineage</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Question and answer session&nbsp;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You will be initiated to the Reiki energy by an attunement and receive a full instruction manual and your course certificate will be awarded to you at the end of the course.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">I am a Reiki Master and teacher and I am one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course.</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">The course can be booked online here and you will receive instructions on how to access the course.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(111, 114, 135);">I look forward to meeting you and sharing my knowledge and experience of Reiki with you.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What this course offers you:</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Individual Support &ndash; During and after your course, if you have any questions</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Practical Experience &ndash; Step by step training is given so that you can gain valuable experience using Reiki on yourself</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Energy Perception &ndash; You will be taught to develop skills of energy perception and learn how to interpret the Reiki by what you sense and feel</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Personal Growth &ndash; You will discover for yourself the gift of Reiki healing and have increased confidence to use it for self-healing</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Testimonials:- What other students who have attended my courses are saying &nbsp;</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Level One Course</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&ldquo;I enjoyed this course and Margaret is a great teacher and her calming voice explains everything clearly&rdquo;. (Anne-Marie M)</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&ldquo;This is a very informative course. It gave me everything I needed to know to start working with the Reiki energy. (Sally R.)</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&ldquo;This course is excellent!&rdquo; (Phil T)</p>

Have you ever wondered what is Reiki and would like to know more, then this course is for you if you would like to learn more about Reiki
This Reiki Level One course is for you if you have heard a lot about Reiki and are interested in learning more about Reiki and is an introductory course on how to use Reiki healing techniques.
This is where you begin and my online course will teach you all you need to know to get you started with using Reiki on yourself and it is very simple to learn and to use. It is a gentle hands-on healing technique, which uses healing energy to treat any physical or emotional concerns.
Reiki is a helpful self-development technique for anyone wanting to learn more about reiki and how to enjoy the benefits of a healing treatment.
The Reiki One course is taught live on line using Zoom.
What will I learn on this course:-
What is Reiki and its history?
The Principles of Reiki
Auras and chakras
Preparation for your initiation to the Reiki energy or attunement
What does the Reiki energy feel like?
21 day cleansing process
How to practise self-healing on yourself
Reiki and its uses with other therapies
Your own Reiki Lineage
Question and answer session 
You will be initiated to the Reiki energy by an attunement and receive a full instruction manual and your course certificate will be awarded to you at the end of the course.
I am a Reiki Master and teacher and I am one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course.
The course can be booked online here and you will receive instructions on how to access the course.
I look forward to meeting you and sharing my knowledge and experience of Reiki with you.
What this course offers you:
Individual Support – During and after your course, if you have any questions
Practical Experience – Step by step training is given so that you can gain valuable experience using Reiki on yourself
Energy Perception – You will be taught to develop skills of energy perception and learn how to interpret the Reiki by what you sense and feel
Personal Growth – You will discover for yourself the gift of Reiki healing and have increased confidence to use it for self-healing
Testimonials:- What other students who have attended my courses are saying 
Level One Course
“I enjoyed this course and Margaret is a great teacher and her calming voice explains everything clearly”. (Anne-Marie M)
“This is a very informative course. It gave me everything I needed to know to start working with the Reiki energy. (Sally R.)
“This course is excellent!” (Phil T)

Margaret Cook - Learn More About Reiki

Energy Healing

Reiki

Reiki Healer

I am a Reiki Teacher in Manchester and one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course. I teach all three levels of Reiki courses, level 1 reiki. level 2 reiki and reiki master level 3

Reiki Level One Online Course - New to Reiki this is for you

General Admission

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Ninety minute webinar on Rally Navigation covering maps and plotting route instructions on to the map. Ideal for competitors on events such as HRCR Clubmans Championship, 12 Cars or Rally of the Tests</p>

Ninety minute webinar on Rally Navigation covering maps and plotting route instructions on to the map. Ideal for competitors on events such as HRCR Clubmans Championship, 12 Cars or Rally of the Tests

Rally Navigation Training Services

Sports & Fitness

Rally Navigation Training Webinar on Maps and Route Plotting, cover common techniques and lots of hints and tips.

Rally Navigation - Maps and Route Plotting

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Would you like to develop further your practise of Reiki and learn about the Reiki Master symbol to be able to give advanced healing.</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This Reiki Master Practitioner level 3 course is for you if you would like to practise Reiki at a more advanced higher level. On this third level of Reiki training you are taught the Reiki Master symbol, and given a third empowerment or attunement.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">On this course you receive the fullest attention at this highest level of your Reiki training. I teach the course live online using Zoom. &nbsp;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What does this course offer?</strong></p><ul style="color: rgb(111, 114, 135); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><li fr-original-style="" style="box-sizing: border-box;">How to use the Reiki Master symbol</li><li fr-original-style="" style="box-sizing: border-box;">Dai Ko Myo symbol and mantra</li><li fr-original-style="" style="box-sizing: border-box;">Attunement to Reiki level 3 energy</li><li fr-original-style="" style="box-sizing: border-box;">Traditional Japanese Reiki cleansing techniques</li><li fr-original-style="" style="box-sizing: border-box;">How to compile your own Reiki Lineage</li></ul><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">You will be initiated to the Reiki energy by a level 3 attunement and you will receive a full instruction manual and your course certificate will be awarded to you at the end of the course.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">On this course you receive the fullest attention at this highest level of your Reiki training. &nbsp;&nbsp;</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">I am a Reiki Master and teacher and I am one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course.</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">This course is for those of you who have completed your level 2 Reiki course and would like to participate in the greatest gift of being able to help heal others with Reiki.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">If you have completed your Reiki training elsewhere you may still do this course, just simply bring your Reiki Level 2 certificate with you or details of where you completed your training.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(111, 114, 135);">The course can be booked online here and you will receive instructions on how to access the course.</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><em fr-original-style="" style="box-sizing: border-box;">Testimonials:- What other students who have attended my courses are saying</em></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Reiki Master Level 3 Course</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&ldquo;Margaret&rsquo;s courses are always well thought through, full of valuable information, and easy to follow.&rdquo; (Sarah W)</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&ldquo;I loved the relaxed pace of this class and how I can refer back to the course work materials whenever I need&rdquo; (Charlotte Q)</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&ldquo;Margaret is a wonderful reiki master and she has been a joy to learn from!&rdquo; (Mark T)</p>

Would you like to develop further your practise of Reiki and learn about the Reiki Master symbol to be able to give advanced healing.
This Reiki Master Practitioner level 3 course is for you if you would like to practise Reiki at a more advanced higher level. On this third level of Reiki training you are taught the Reiki Master symbol, and given a third empowerment or attunement.
On this course you receive the fullest attention at this highest level of your Reiki training. I teach the course live online using Zoom. 
What does this course offer?
How to use the Reiki Master symbol
Dai Ko Myo symbol and mantra
Attunement to Reiki level 3 energy
Traditional Japanese Reiki cleansing techniques
How to compile your own Reiki Lineage
You will be initiated to the Reiki energy by a level 3 attunement and you will receive a full instruction manual and your course certificate will be awarded to you at the end of the course.
On this course you receive the fullest attention at this highest level of your Reiki training. 
I am a Reiki Master and teacher and I am one of the few traditionally trained Reiki Masters in the UK who have been trained by international best-selling Reiki author Penelope Quest. My teaching methods use traditional Reiki techniques perfected over many years and you can be assured of my support during and after your course.
This course is for those of you who have completed your level 2 Reiki course and would like to participate in the greatest gift of being able to help heal others with Reiki.
If you have completed your Reiki training elsewhere you may still do this course, just simply bring your Reiki Level 2 certificate with you or details of where you completed your training.
The course can be booked online here and you will receive instructions on how to access the course.
Testimonials:- What other students who have attended my courses are saying
Reiki Master Level 3 Course
“Margaret’s courses are always well thought through, full of valuable information, and easy to follow.” (Sarah W)
“I loved the relaxed pace of this class and how I can refer back to the course work materials whenever I need” (Charlotte Q)
“Margaret is a wonderful reiki master and she has been a joy to learn from!” (Mark T)

Reiki Master Practitioner Level 3 Online Course

<div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">A standalone 10 week course - 2 hours per week online with daytime and evening options - that will introduce you to the basic materials, tools, equipment and techniques used in paper crafting and mixed media work and to Craft4Smiles C.I.C and our tutors. &nbsp;You will be told about the other courses you offer so that you can make an informed choice about further learning. At the end of each session you will have a lovely paper crafted item to show family and friends or to display on your shelf!&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Programme</strong></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 1: Bird House Gift Box</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 2: Double Die Stencil Box and Card&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 3: Card Making: 3 Styles of Card&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 4/5: Mixed Media Notebooks</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 6: Black Canvas/Gilding Polish Framed Picture</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 7: Cantilever Box: 2 Tier</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 8: Bead Making&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Week 9/10:Dust and Reveal: Woodland Picture using Masks, Stencils and Inks</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">You will be sent the following materials and items of equipment which are yours to keep:&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Materials&nbsp;</strong></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Book Binders&#39; Glue (30 ml)</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">PVA Glue (20 ml)</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">15 Water Based Inks for Stamping and Dusting</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Adhesive Foam Pads</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">4 Mini Notebooks</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Gilding Polish: 5 Colours: 20-30 ml</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Brads: 27</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Craft4Smiles Elegant Bits: Paper Off Cuts from Die Cutting for Mixed Media Work</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Paper and Card as Required to Complete each Project</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Air Dry Clay Moulded Pieces</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Equipment&nbsp;</strong></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">A2 Cutting Mat</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Adorable Scoreboard&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Paper Cutter</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">30ml Glue Applicator</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">20 Sponge Pieces&nbsp;</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">15 Finger Daubers</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">1 Set of Mini Stamps</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">1 Stamping Block</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Pokey Tool</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);">Scissors</div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><span style="color: rgb(65, 65, 65); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65); font-size: 14px;"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><span style="color: rgb(65, 65, 65); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(65, 65, 65); font-size: 14px;">Craft4Smiles C.I.C. is crafting community that&nbsp;</span><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">provides accessible high quality creative papercraft and mixed media online programmes for adults. Our courses are social and interactive whether delivered online or in-person. Our aim is to introduce and build crafting skills and the basic skills needed for success in the workplace and at home, including self-confidence, problem solving, communicating in a group, basic maths and English. We teach over 45 different paper craft and mixed media techniques. Each course is carefully constructed to help you develop your crafting skills and knowledge. &nbsp;</span></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">Crafting and our courses are mindful, taking us away from the day-to-day. Participants have consistently reported improvements in their wellbeing. &nbsp;Anyone who wants to learn new skills can join our programmes. &nbsp;No previous experience of papercrafting or mixed media work is needed. We have delivered courses successfully in Cambridgeshire for 6 1/2 years and have worked with 280 Cambridges residents during this time. 86% of participants state that what we offer has helped to improve their wellbeing. 75% state that it has made a positive difference to their daily lives. &nbsp;</span></p><div style="color: rgb(65, 65, 65); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(65, 65, 65);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Please note that the banner/photo shows crafted items that we have made during this course at different times. The items made in this course are similar. The Cademy calenda/description states that this course is over 14 weeks. This is because the 10 weeks of the course are delivered over 13 weeks, during 3 of which, Craft4Smiles is closed for holidays!&nbsp;</span></div>

A standalone 10 week course - 2 hours per week online with daytime and evening options - that will introduce you to the basic materials, tools, equipment and techniques used in paper crafting and mixed media work and to Craft4Smiles C.I.C and our tutors. You will be told about the other courses you offer so that you can make an informed choice about further learning. At the end of each session you will have a lovely paper crafted item to show family and friends or to display on your shelf! Course ProgrammeWeek 1: Bird House Gift BoxWeek 2: Double Die Stencil Box and Card Week 3: Card Making: 3 Styles of Card Week 4/5: Mixed Media NotebooksWeek 6: Black Canvas/Gilding Polish Framed PictureWeek 7: Cantilever Box: 2 TierWeek 8: Bead Making Week 9/10:Dust and Reveal: Woodland Picture using Masks, Stencils and InksYou will be sent the following materials and items of equipment which are yours to keep: Materials Book Binders' Glue (30 ml)PVA Glue (20 ml)15 Water Based Inks for Stamping and DustingAdhesive Foam Pads4 Mini NotebooksGilding Polish: 5 Colours: 20-30 mlBrads: 27Craft4Smiles Elegant Bits: Paper Off Cuts from Die Cutting for Mixed Media WorkPaper and Card as Required to Complete each ProjectAir Dry Clay Moulded PiecesEquipment A2 Cutting MatAdorable Scoreboard Paper Cutter30ml Glue Applicator20 Sponge Pieces 15 Finger Daubers1 Set of Mini Stamps1 Stamping BlockPokey ToolScissorsCraft4Smiles C.I.C. is crafting community that provides accessible high quality creative papercraft and mixed media online programmes for adults. Our courses are social and interactive whether delivered online or in-person. Our aim is to introduce and build crafting skills and the basic skills needed for success in the workplace and at home, including self-confidence, problem solving, communicating in a group, basic maths and English. We teach over 45 different paper craft and mixed media techniques. Each course is carefully constructed to help you develop your crafting skills and knowledge.
Crafting and our courses are mindful, taking us away from the day-to-day. Participants have consistently reported improvements in their wellbeing. Anyone who wants to learn new skills can join our programmes. No previous experience of papercrafting or mixed media work is needed. We have delivered courses successfully in Cambridgeshire for 6 1/2 years and have worked with 280 Cambridges residents during this time. 86% of participants state that what we offer has helped to improve their wellbeing. 75% state that it has made a positive difference to their daily lives. 
Please note that the banner/photo shows crafted items that we have made during this course at different times. The items made in this course are similar. The Cademy calenda/description states that this course is over 14 weeks. This is because the 10 weeks of the course are delivered over 13 weeks, during 3 of which, Craft4Smiles is closed for holidays!

Craft4Smiles C.I.C. 

A standalone 10 week/session course that will introduce you to the basic materials, tools, equipment and techniques used in paper crafting and mixed media work and to Craft4Smiles C.I.C and our tutors.  You will be sent all the materials and equipment needed to complete the course. At the end of each lesson you will have a crafted item to take away to keep or show family and friends. You will be told about the other courses you offer so that you can make an informed choice about further learning. 

Introduction to Paper Crafting and Mixed Media - Monday 19.00 - 21.00 or Tuesday 19.00 - 21.00

Craft4Smiles Cademy Launch

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Welcome to our premier destination for clinical hypnotherapists and trainee clinical hypnotherapists seeking to elevate their knowledge and practice to new heights!&nbsp;</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Introducing our weekly masterclass series designed to guide practitioners from foundational principles to advanced mastery.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Embark on a transformative journey with us as we delve into the art and science of clinical hypnotherapy, starting from the very basics and progressing seamlessly to advanced techniques. Whether you&#39;re a seasoned professional looking to sharpen your skills or a newcomer eager to explore the realm of hypnotherapy, our comprehensive masterclass programme offers something for everyone.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Starting in May and again in September, our carefully curated curriculum is structured to coincide with term times, ensuring maximum convenience and flexibility for busy practitioners. Each week, participants will have the opportunity to gain invaluable insights, and hone their craft through immersive learning experiences.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Join a community of like-minded professionals dedicated to pushing the boundaries of clinical hypnotherapy. Whether you&#39;re seeking to expand your client base, enhance treatment outcomes, or simply deepen your understanding of the field, our masterclass series provides the tools, guidance, and support you need to thrive.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Don&#39;t miss this opportunity to unlock your full potential as a clinical hypnotherapist. Enroll now and embark on a journey of growth, discovery, and transformation. Let&#39;s elevate your practice together!</p>

Welcome to our premier destination for clinical hypnotherapists and trainee clinical hypnotherapists seeking to elevate their knowledge and practice to new heights! 
Introducing our weekly masterclass series designed to guide practitioners from foundational principles to advanced mastery.
Embark on a transformative journey with us as we delve into the art and science of clinical hypnotherapy, starting from the very basics and progressing seamlessly to advanced techniques. Whether you're a seasoned professional looking to sharpen your skills or a newcomer eager to explore the realm of hypnotherapy, our comprehensive masterclass programme offers something for everyone.
Starting in May and again in September, our carefully curated curriculum is structured to coincide with term times, ensuring maximum convenience and flexibility for busy practitioners. Each week, participants will have the opportunity to gain invaluable insights, and hone their craft through immersive learning experiences.
Join a community of like-minded professionals dedicated to pushing the boundaries of clinical hypnotherapy. Whether you're seeking to expand your client base, enhance treatment outcomes, or simply deepen your understanding of the field, our masterclass series provides the tools, guidance, and support you need to thrive.
Don't miss this opportunity to unlock your full potential as a clinical hypnotherapist. Enroll now and embark on a journey of growth, discovery, and transformation. Let's elevate your practice together!

The Northern College Of Clinical Hypnotherapy

Accredited Hypnotherapy

Each week, participants will have the opportunity to gain invaluable insights, and hone their craft through immersive learning experiences.

The Monday Masterclass

Rotherham

Leeds

Peterborough

Milton Keynes 

Paisley

Derby

Liverpool 

<div data-testid="richTextElement" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style="" style="box-sizing: border-box;">INTRAMUSCULAR, INTRADERMAL &amp; SUBCUTANEOUS INJECTION COURSE (GPT601)<br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">CLASSROOM or VIRTUAL CLASSROOM (with online theory)</span></h2></div><section fr-original-style="" style="box-sizing: border-box;"><div data-hook="bgLayers" data-motion-part="BG_LAYER" fr-original-style="" style="box-sizing: border-box;"><div data-testid="colorUnderlay" fr-original-style="" style="box-sizing: border-box;"></div><div data-motion-part="BG_MEDIA" fr-original-style="" style="box-sizing: border-box;"></div></div><div data-testid="columns" fr-original-style="" style="box-sizing: border-box;"><div data-hook="bgLayers" data-motion-part="BG_LAYER" fr-original-style="" style="box-sizing: border-box;"><div data-testid="colorUnderlay" fr-original-style="" style="box-sizing: border-box;"></div><div data-motion-part="BG_MEDIA" fr-original-style="" style="box-sizing: border-box;"></div></div><div data-mesh-id="comp-kl8214n52inlineContent" data-testid="inline-content" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214n52inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">Learn how to administer vaccines or injections ...&nbsp;</span></p></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Nationally Recognised Qualification</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Includes IM, ID and Sub-Cut Injection methods</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">OCN Accredited - Level 4 (Foundation Degree - FDSc)</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Covers all steps to safely perform a vaccination</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Use same techniques and skills for aesthetic therapies</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Includes B12, Vitamin C and other treatments</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Essential qualification for all injections</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Basic understanding of English language required</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">OPEN TO ALL APPLICANTS</p></li></ul><div data-testid="richTextElement" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">About this course</span></p></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">Learning Outcomes</span></p></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" fr-original-style="color:#0D73B7;">After the course</span></p></div><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">PART 1 - Theory: complete online at<br fr-original-style="" style="box-sizing: border-box;">home or work and download a certificate of completion</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">PART 2 - Skills and Practical Development: Attend in the Classroom or Virtual Classroom</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Vaccination - all essential vaccines including Covid-19, Flu and other annual vaccines</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Injections - Aesthetics - B12, Vit C etc.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">78 UK &amp; Eire training locations</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">OCN Accredited at Level 4 (FDSc)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Medical training standards throughout</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Skills for Health &amp; WHO compliant</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" id="isPasted" fr-original-style="color:#0D73B7;">Learning Outcomes</span></p><div data-mesh-id="comp-kl8214o43inlineContent" data-testid="inline-content" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214o43inlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Train up to point of first vaccination or injection&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">All theory and practical skills required to perform a safe procedure</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Covers all essential theory and skill-set development to meet medical standards</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand the procedures used to set up &nbsp;a manage and administer a vaccine</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Post-injection management and how to avoid critical complications</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Correct client care and aftercare</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Includes legal, consent and documentation</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(13, 115, 183); box-sizing: border-box;" id="isPasted" fr-original-style="color:#0D73B7;">After the course</span></p><div data-mesh-id="comp-kl8214oainlineContent" data-testid="inline-content" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-mesh-id="comp-kl8214oainlineContent-gridContainer" data-testid="mesh-container-content" fr-original-style="" style="box-sizing: border-box;"><div data-testid="richTextElement" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Safely and competently administer a vaccine or drug treatment (ie. B12)</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Correct client management before, during injection and safe after-care</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understanding equipment types and appropriate choices</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understand vaccine management control</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Appreciate legal and professional responsibilities</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Offer injection therapies to clients - vitamin supplements</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Administer in hospitals, GP Surgeries and Outreach Centres</p></div></div></div></div></div></div></div></div></div></div></div></section>

INTRAMUSCULAR, INTRADERMAL & SUBCUTANEOUS INJECTION COURSE (GPT601)
CLASSROOM or VIRTUAL CLASSROOM (with online theory)
Learn how to administer vaccines or injections ... 
Nationally Recognised Qualification
Includes IM, ID and Sub-Cut Injection methods
OCN Accredited - Level 4 (Foundation Degree - FDSc)
Covers all steps to safely perform a vaccination
Use same techniques and skills for aesthetic therapies
Includes B12, Vitamin C and other treatments
Essential qualification for all injections
Basic understanding of English language required
OPEN TO ALL APPLICANTS
About this course
Learning Outcomes
After the course
PART 1 - Theory: complete online at
home or work and download a certificate of completion
PART 2 - Skills and Practical Development: Attend in the Classroom or Virtual Classroom
Vaccination - all essential vaccines including Covid-19, Flu and other annual vaccines
Injections - Aesthetics - B12, Vit C etc.
78 UK & Eire training locations
OCN Accredited at Level 4 (FDSc)
Medical training standards throughout
Skills for Health & WHO compliant
Learning Outcomes
Train up to point of first vaccination or injection 
All theory and practical skills required to perform a safe procedure
Covers all essential theory and skill-set development to meet medical standards
Understand the procedures used to set up a manage and administer a vaccine
Post-injection management and how to avoid critical complications
Correct client care and aftercare
Includes legal, consent and documentation
After the course
Safely and competently administer a vaccine or drug treatment (ie. B12)
Correct client management before, during injection and safe after-care
Understanding equipment types and appropriate choices
Understand vaccine management control
Appreciate legal and professional responsibilities
Offer injection therapies to clients - vitamin supplements
Administer in hospitals, GP Surgeries and Outreach Centres

Geopace Training

Immunisation & Vaccination

Immunisation

Allied Health

Allied Health Professions (AHP)

Injection

Vaccination

Vaccinator

Medicine & Nursing

Learn how to administer vaccines or injections ...

    Nationally Recognised Qualification

    Includes IM, ID and Sub-Cut Injection methods

    OCN Accredited - Level 4 (Foundation Degree - FDSc)

    Covers all steps to safely perform a vaccination

    Use same techniques and skills for aesthetic therapies

    Includes B12, Vitamin C and other treatments

    Essential qualification for all injections

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


Vaccination / Injection Course (GPT601)

<p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgba(26, 26, 26, 0.7);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">Live via Zoom. Fortnightly - 3/17/31 Oct, 14/28 Nov, 12 Dec - 6-8pm UK time (plus an optional sharing session on 9 Jan)</em></strong></p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgba(26, 26, 26, 0.7);">Join artist Julie Galante for this brand new course designed to nurture your creative practice. Together we&rsquo;ll explore ways to &nbsp;create work that reflects your individual interests, passion, and point of view, no matter your experience level. The course content is delivered over seven live Zoom sessions, in a small, welcoming group with plenty of opportunities for interaction. Additionally, there will be optional (but highly recommended) assignments to complete in between the live sessions - assignments designed to get you stuck in to your creative practice in new and interesting ways.</p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgba(26, 26, 26, 0.7);">During each live session, there will be a demonstration focusing on a particular aspect of visual art - this will include various materials, subjects, and considerations such as composition, theme, mark-making, layering, and so on. We will also have a look at everyone&rsquo;s recent creations, with celebration of the triumphs and suggestions for moving forward with work-in-progress. Together we&rsquo;ll explore techniques including drawing, painting, mixed-media, paper craft, and collage, but you don&rsquo;t have to work exclusively in these media to take part - all creative disciplines are welcome.</p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgba(26, 26, 26, 0.7);">Each participant will be encouraged to deepen their explorations in whatever direction interests them most - be it a series of written reflections, sketches, collages, photographs, mixed-media pieces, or a unique, personal combination of all these.</p><p style="color: rgba(26, 26, 26, 0.7); font-size: var(--font-size); box-sizing: border-box;" fr-original-style="color: rgba(26, 26, 26, 0.7);">There will be an optional online discussion group for participants to stay connected and share their creations with each other between sessions. There will also be discounts available for other workshops and one-to-one mentoring.&nbsp;</p>

Live via Zoom. Fortnightly - 1/15/29 Oct, 12/26 Nov, 10 Dec - 6-8pm UK time 
Join artist Julie Galante for this course designed to nurture your creative practice. Together we’ll explore ways to create work that reflects your individual interests, passion, and point of view, no matter your experience level. The course content is delivered over six live Zoom sessions, in a small, welcoming group with plenty of opportunities for interaction. Additionally, there will be optional (but highly recommended) assignments to complete in between the live sessions - assignments designed to get you stuck in to your creative practice in new and interesting ways.
During each live session, there will be a demonstration focusing on a particular aspect of visual art - this will include various materials, subjects, and considerations such as composition, theme, mark-making, layering, and so on. We will also have a look at everyone’s recent creations, with celebration of the triumphs and suggestions for moving forward with work-in-progress. Together we’ll explore techniques including drawing, painting, mixed-media, and collage, but you don’t have to work exclusively in these media to take part - all creative disciplines are welcome.
Each participant will be encouraged to deepen their explorations in whatever direction interests them most - be it a series of drawings, written reflections, sketches, collages, photographs, mixed-media pieces, or a unique, personal combination of all these.
There will be an optional Facebook group for participants to stay connected and share their creations with each other between sessions. There will also be discounts available for other workshops and one-to-one mentoring. 

Airtily

Drawing

Painting

Watercolour Painting

Creative Practice

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: rgb(57, 54, 79); font-weight: 700; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(57, 54, 79);">Experiential Group Process. A playground for therapists to nurture the imagination, release inhibitions and mobilise therapeutic insights.</strong></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Unlocking Our-Selves: The Seekers</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Experiential Group and Process Work with B&aacute;rbara Godoy</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><em fr-original-style="" style="box-sizing: border-box;"><em fr-original-style="" style="box-sizing: border-box;">A playground for therapists to nurture the imagination, release inhibitions and mobilise therapeutic insights</em></em></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">&ldquo;Supportive, thought-provoking, emancipating, grounding&rdquo;</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">Inspired by the most prominent world seekers from antiquity to date. This year&rsquo;s programme will take us on a profound personal journey of enquiry by cultivating presence and activating aliveness in the group environment</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OPTION 1:</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Tuesday Evenings Group 6 pm to 7.15 pm</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Term 3: Eastern Mystics</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">17and 24 September<br id="isPasted" fr-original-style="" style="box-sizing: border-box;">1, 8, 15, 22 and 29 October<br fr-original-style="" style="box-sizing: border-box;">5, 12, and 19 November</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">OPTION 2:&nbsp;</strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Friday Lunchtime Group 12.30 pm to 1.45 pm</strong></strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Latin American Writers</strong></strong></p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);">20 and 27 September<br fr-original-style="" style="box-sizing: border-box;">4, 11, 18 and 25 October<br fr-original-style="" style="box-sizing: border-box;">1, 8, 15 and 22 November</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Venue: Online</strong> &ndash; Zoom - Fee: &pound;300 (term)</p><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">B&aacute;rbara Godoy</strong>&nbsp;M.A., Adv. Dip. Exi. Psy. Existential Psychotherapist Group Leader, Counsellour, Lecturer and Supervisor, MBACP &amp; UKCP accredited, SEA Professional Member, Director of Therapy Harley StreetB&aacute;rbara&rsquo;s academic contributions in London since 2008 include lecturing and researching on the theory and practice of Phenomenological Existential Therapy on Doctorate, MA and professional courses at the School of Psychotherapy and Counselling Psychology, Regent&rsquo;s University and the New School of Psychotherapy and Counselling directed by Emmy van Deurzen. B&aacute;rbara has facilitated and designed therapeutic Group Work since 1997. She brought her earliest workshop: &ldquo;Experiences&rdquo; to large groups in The Netherlands, Italy, France, UK and Argentina. These awareness-intensive processes are a legacy of the human potential movement (HPM) of the 1960s, with techniques such as AUM Meditation Marathons, Psychodrama, Bioenergetics and Primal Feelings work.</p>

Experiential Group Process. A playground for therapists to nurture the imagination, release inhibitions and mobilise therapeutic insights.



Unlocking Our-Selves: The Seekers
Experiential Group and Process Work with Bárbara Godoy
A playground for therapists to nurture the imagination, release inhibitions and mobilise therapeutic insights
“Supportive, thought-provoking, emancipating, grounding”
Inspired by the most prominent world seekers from antiquity to date. This year’s programme will take us on a profound personal journey of enquiry by cultivating presence and activating aliveness in the group environment
OPTION 1:
Tuesday Evenings Group 6 pm to 7.15 pm
Term 3: Eastern Mystics
17and 24 September
1, 8, 15, 22 and 29 October
5, 12, and 19 November
OPTION 2: 
Friday Lunchtime Group 12.30 pm to 1.45 pm
Latin American Writers
20 and 27 September
4, 11, 18 and 25 October
1, 8, 15 and 22 November
Venue: Online – Zoom - Fee: £300 (term)
Bárbara Godoy M.A., Adv. Dip. Exi. Psy. Existential Psychotherapist Group Leader, Counsellour, Lecturer and Supervisor, MBACP & UKCP accredited, SEA Professional Member, Director of Therapy Harley StreetBárbara’s academic contributions in London since 2008 include lecturing and researching on the theory and practice of Phenomenological Existential Therapy on Doctorate, MA and professional courses at the School of Psychotherapy and Counselling Psychology, Regent’s University and the New School of Psychotherapy and Counselling directed by Emmy van Deurzen. Bárbara has facilitated and designed therapeutic Group Work since 1997. She brought her earliest workshop: “Experiences” to large groups in The Netherlands, Italy, France, UK and Argentina. These awareness-intensive processes are a legacy of the human potential movement (HPM) of the 1960s, with techniques such as AUM Meditation Marathons, Psychodrama, Bioenergetics and Primal Feelings work.

Therapy Harley Street

Unlocking Our-Selves: The Seekers with Bárbara Godoy

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);">This driver CPC course - Customer Service &amp; Manual Handling</b><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);"> is suitable for LGV &amp; PCV and will cover:</b></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This is an International Driver CPC - 7hours course - Rules of the Road & Customer Service and it is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedures, Company & Driver Image, Who Customers Are and What They Want, Communication Skills, Giving Good Customer Service.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: ICRS24736/475.
On completion of the course, all attendees will receive a certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Driver CPC

Rules of the Road & Customer Service - International CPC - Online

Southend on Sea

Droitwich Spa

Southampton

Portsmouth

Manchester

Bingley

Newport

Dartford

Luton

Hull

Northampton

Berkshire

Bedford

Swansea

Essex

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


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