1510 Courses in Birmingham

Decision Making and Problem Solving: In-House Training We may live in an era of fast technology and increasing reliance upon automation, but our human abilities to think critically, make careful decisions, and solve nuanced problems are more important than ever. Our personal lives depend on those things, and so do the lives of our organizations. Since business is now conducted at remarkable speeds, we put our organizations at great risk daily when we have weak competencies with decision-making and problem-solving. Decisions and solutions that are executed impulsively and without structured approaches can create more problems or make existing ones worse! This course aims to help participants improve their skills so they can execute well and add value to the workplace. Learners will experience multiple decision-making and problem-solving models, tools, and techniques meant for the real world. They will learn how to align their growing toolboxes with the right situational contexts so that they can transfer that skill to the workplace. They will also discover how indecision, cognitive bias, and default thought processes can create obstacles to effective decision-making and problem-solving. What you will Learn Recognize the importance of making a sound decision in a timely manner Infer types of cognitive biases and obstacles that impact decision-making Separate facts, requirements, ideas, and perceptions when making a decision or solving problems Apply structured decision-making and problem-solving approaches Conduct cause and effect and Force Field analyses Evaluate alternative solution methods using various techniques Analyze real world situations to determine the best aligned decision-making and problem-solving models, tools, and techniques Implement decision-making and problem-solving models, tools, and techniques Foundation Concepts Contextualizing decisiveness and problem-solving Discriminating between decisiveness and problem-solving Understanding Decision-Making Decision-making challenges and impacts Key drivers of good decision-making Thought processes and obstacles Knowledge, skills, and abilities (KSAs) Decision-Making Models and Supporting Tools Decision-making models, tools, and guidelines Tools to evaluate alternatives Translating requirements into action Problem-Solving Defining the problem Problem-solving models Cause and effect analysis Quick hit vs. innovative problem-solving Summary and Next Steps Course summary Personal action plan

About this Virtual Instructor Led Training (VILT) A large amount of geological data is acquired at a substantial cost when carrying out a drilling operation. Ensuring optimal quality of this information and effective reporting plays a key role during well design and drilling operations. In addition, there is much to benefit from the later usage of the data in field studies. A critical component that ensures favourable and positive results is the close co-operation between geological, drilling and well engineering departments. Comprising 5 half-day sessions, this Virtual Instructor Led Training (VILT) course aims to provide the required knowledge in order for the collaboration to be most effective and successful. This VILT course will comprise lectures interspersed with practical and interactive exercises and quizzes to promote better understanding. Training Objectives At the end of this VILT course, participants will be able to: Understand the techniques used by wellsite geologists in formation evaluation via: Quick-look analysis to assess reservoir and hydrocarbons Mudlog data (lithology/cutting description, gas readings) Grasp the application of wellsite data in exploration and development Be able to read, assess and use drilling reports Acquire an understanding of drilling problems caused by subsurface conditions Understand the role and contributions of the geologist to the well maturation process Target Audience This VILT course is intended for geologists and other subsurface staff involved in drilling operations who would like to work and communicate more effectively with wellsite staff.  Please note that this VILT course is not a preparation course for a wellsite assignment. To be able to work independently on the wellsite, a more hands-on or on-site training would be required. Training Methods This VILT course will be delivered online in 5 half-day sessions comprising 4 hours per day, with 2 breaks of 10 minutes per day. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total). Trainer Your expert course leader has close to 20 years of experience as a geologist in the Oil & Gas industry. Her main interest and passion is in well planning and operations. She had previously worked as a production geologist and technical authority in NAM (Netherlands), and as a discipline advisor tasked to coach young staff in Bangalore. She has been active in internal training sessions on drilling hazards, mudwindow assessment and project management. She obtained an MSc in hard rock structural geology from the University in Utrecht, a PhD at Brown University (RI, USA) and a post-doctoral at the RWTH Aachen. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Strategic Thinking: In-House Training The goal of this course is to provide you with the building blocks and the motivation to develop the critical skill of strategic thinking. The participants will consider a four-part model that distinguishes strategic thinking from strategic planning and managing. With that understanding, you will investigate the critical components of strategic thinking and how to apply it effectively. What you Will Learn Define strategic thinking and distinguish it from strategic planning and management Explain a high-level approach to gaining strategic thinking skills Integrate other interpersonal skills, such as self-awareness, systems thinking, leadership, constructive conflict, and collaboration, into the fabric of strategic thinking skills Select appropriate techniques to apply strategic thinking in specific situations Recognize and emulate effective strategic thinking behaviors Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Interactive event: Define Strategic Thinking (ST) Interactive event: Discuss relationship of ST with Strategic Planning, Management and Decision Making Strategic Level Framework - Tying it all together Strategic thinking attributes Strategic Thinking Critical Success Factors Strategic Thinking Critical Success Factors - 5-part model Strategic Thinking and the Organization Critical Success Factors Model applied to an organization Tools Introduction (5): Environmental, 5 Forces, SWOT, Value Proposition, Integral Theory of Worldview Video: Fog of War Strategic Thinking and the Individual Critical Success Factors Model applied to an individual Tools Introduction (5): Thinking Styles, Six Thinking Hats, Reverse Thinking, Systems Thinking, Integral Theory of Worldview Strategic Thinking at the Interpersonal and Team Levels Emotional Intelligence - Self Awareness and Working With Others Team Leadership and Trust Constructive Conflict as the Gateway to Collaboration Interactive event: Testing the Models - Challenge Perspective; What's Missing Applying the critical skill of Strategic Thinking Worldview: Team versus client Trusted Advisor Interactive event: Doing what is asked (Case study, wherein participants review the default case scenario prepared for this workshop and add specific details to make the scenario more relevant to their experiences / needs. Teams develop an action plan for applying ST concepts and techniques they have learned here to the situation, then compare and contrast results.)

Definitive Nagios training course description Nagios is an open source application designed to provide system and network monitoring. This hands on course gives a comprehensive coverage of using Nagios to provide monitoring of Linux, Windows and network devices. The course is based on Nagios core but contact us if you would like Nagios XI. What will you learn Install Nagios. Configure Nagios. Monitor Windows, Linux and Cisco (and other network equipment) using Nagios. Configure notifications Definitive Nagios training course details Who will benefit: Technical staff working with Nagios. Prerequisites: None. Duration 2 days Definitive Nagios for engineers Nagios architecture Downloading Nagios, Installing Nagios, Nagios core, plugins, frontends, addons. Nagios XI. Nagios Fusion. Hands on Installing Nagios. Getting started with Nagios Nagios files, nagios.cfg, minimal.cfg. Starting and stopping Nagios. Hands on Controlling Nagios. Using Nagios Nagios web interface. Maps, Hosts, host groups, services, service groups, problems. Reports. Configuration. Hands on Using the web interface. Monitoring Linux systems SSH, NRPE. Hands on Monitoring Linux system health. Monitoring Windows systems Installing NSClient++, Configuring NSClient++, check_nt plugin, monitoring uptime, CPU, memory, disks, services, processes. Hands on Monitoring Windows system health. Monitoring network devices SNMP architecture, MIBs. Polling. Hands on Configuring Nagios for SNMP. Agents Configuring Cisco devices for SNMP support, communities, traps, syslog. Hands on Monitoring network devices. Nagios alerts and notifications SNMP traps. Email notifications, SMS alerts other messaging

Disciplined Agile Senior Scrum Master (DASSM): In-House Training Do you want to take Disciplined Agile® to a new level? Are you looking for tools to solve complex problems and enhance your organization's agility? Do you want to learn how to lead your team to excellence? Expand your knowledge and build practical skills around Disciplined Agile®, business agility, leadership, and team development. Disciplined Agile Senior Scrum Master is a nine-lesson, instructor-led course that shows you how to use the Disciplined Agile tool kit to solve a variety of advanced problems, work with allies within your organization, and optimize how teams work. You will gain knowledge in planning, reporting and metrics, and coordinating activities, as well as how to meet challenges in these areas. And you'll develop the skills you need to foster emotional intelligence, resolve conflicts, and lead high-performance teams at any stage of development. Filled with activities, supplemental reading, and more, this course will prepare you to take the Disciplined Agile Senior Scrum Master (DASSM) exam and, equally important, start using Disciplined Agile immediately within your leadership role. What You Will Learn After the completion of this course, you will be able to: Accelerate your ability to lead high-profile initiatives that are critical to enterprise success Take a deep dive into the Disciplined Agile® tool kit to develop a comprehensive understanding of the hundreds of practices and strategies it contains and the trade-offs of applying them Apply the Disciplined Agile tool kit in hands-on exercises to guide your team in choosing and evolving your best way of working (WoW) in real-life situations Use the tool kit to solve complex challenges commonly encountered in development and operational teams, the value stream, and at the enterprise level Learn how to design and implement metrics that measure your improvements in areas where your teams are struggling Understand how to nurture emotional intelligence Feel confident empowering others on your team(s) Learn how to lead your teams in any situation to improve value delivery for your customers Apply the Disciplined Agile tool kit to guide your team in choosing and evolving the best way of working (WoW) in the situation you face Be prepared to take the Disciplined Agile® Senior Scrum Master (DASSM) exam and earn a valuable, credible certification Roles and responsibilities of DASSM Tuckman Team Development Model Emotional intelligence and why it is essential to team performance Business agility Tactical scaling factors in more complex situations Disciplined DevOps layer 'Test-first' method as it relates to the quality of requirements Scope and purpose of the value stream layer Coordinate activities process goal and why it is important Value creation structure of teams DA™ tool kit to optimize the flow of work and solve challenges related to coordinating and collaborating across teams, or within a larger team of teams Thomas-Kilmann Conflict Resolution Planning Five levels of scope Metrics

Fibre Optic cabling training course description A hands on course covering installation, splicing and testing of fibre optic cabling. What will you learn Describe different types of fibre cable and where to use them Install fibre optic cable. Splice fibre optic cable. Test fibre optic cable. Fibre Optic cabling training course details Who will benefit: Cable installation professionals. Prerequisites: None Duration 3 days Fibre Optic cabling training course contents Fibre optic transmission Physics of light, optical modes, light propagation, light guiding, dispersion, light spectrum, fibre versus copper comparison, fibre cable types and their uses, WDM and DWDM. Fibre optic cable Single mode, Multi mode, diameters, step-index fibre, graded index fibre, loose tube, tight buffered, cable jackets, distance limitations, indoor versus outdoors. Fibre optic network components ST, SC, FC and other connectors, termination methods, joint enclosures, transmitters, light sources, laser, LED, receivers, detectors. Installation BS.7718. Safe working practices, site surveys, recommended installation procedures, cable handling issues, bending radius, techniques and tools, documentation. Splicing Joining fibres, splicers, fusion splicing, mechanical splicing, splicing procedure, cleaving, splicing parameters, splicing vs. connectors. Measurement parameters and applications Power measurement, loss measurement, return loss measurement, receiver sensitivity measurement, budget calculations. Testing Optical power meter, optical light source, optical attenuator, return loss meter, continuity testing, insertion loss testing, OTDR features and principles, OTDR capabilities and limitations, using an OTDR, troubleshooting.

Network design training course description This course provides you with the knowledge needed to perform the design of a network infrastructure that supports desired network solutions to achieve effective performance, scalability, and availability. We recognise that the role of design does not normally require hands on skills but hands on sessions are used to reinforce the theory not to teach configuration or troubleshooting. What will you learn Create HA enterprise network designs. Develop optimum Layer 3 designs. Design effective modern WAN and data center networks. Develop effective migration approaches to IPv6. Create effective network security designs. Network design training course details Who will benefit: Anyone involved with network design. Prerequisites: TCP/IP Foundation for engineers Duration 5 days Network design training course contents Part I Reliable, resilient enterprise L2/3 network designOptimal Enterprise Campus Design:Enterprise campus design principles, hierarchy, modularity, flexibility, resiliency.EIGRP design:EIGRP Design, Should you use EIGRP?OSPF design: OSPF scalability designs, OSPF area design, OSPF Full-Mesh Design, OSPF Hub-and-Spoke Design, OSPF convergence design and optimization techniques. IS-IS Design:The protocol, IS-IS hierarchical architecture, IS-IS vs OSPF, IS-IS Deep Dive, IS-IS Design Considerations. BGP design:BGP overview, Designing Scalable iBGP Networks, BGP Route Reflector Design, Enhancing the Design of BGP Policies with BGP Communities, Case Study: Designing Enterprise wide BGP Policies Using BGP Communities, BGP Load-Sharing Design.Part II Enterprise IPv6 Design ConsiderationsIPv6 Design Considerations in the Enterprise: IPv6 Deployment and Design Considerations, Considerations for Migration to IPv6 Design, IPv6 Transition Mechanisms, Final Thoughts on IPv6 Transition Mechanisms. Challenges of the Transition to IPv6: IPv6 Services, Link Layer Security Considerations. Part III Modern Enterprise Wide-Area Networks DesignService Provider-Managed VPNs:Choosing Your WAN Connection, Layer 3 MPLS VPNs, Case Study: MPLS VPN Routing Propagation, Layer 2 MPLS VPN Services. Enterprise-Managed WANs: Enterprise-Managed VPNs, GRE, Multipoint GRE, Point-to-Point and Multipoint GRE, IPsec, IPsec and dynamic VTI, DMVPN, Case Study: EIGRP DMVPN, DMVPN and Redundancy, Case Study: MPLS/VPN over GRE/DMVPN, SSL VPN. Enterprise WAN Resiliency Design: WAN Remote-Site Overview, MPLS L3 WAN Design Models, Common L2 WAN Design Models, Common VPN WAN Design Models, 3G/4G VPN Design Models, Remote Site Using Local Internet, Remote-Site LAN, Case Study: Redundancy and Connectivity, NGWAN, SDWAN, and IWAN Solution Overview, IWAN Design Overview, Enterprise WAN and Access Management. Part IV Enterprise Data Center DesignsMultitier Data Center Designs: Case Study: Small Data Centers (Connecting Servers to an Enterprise LAN), Case Study: Two-Tier Data Center Network Architecture, Case Study: Three-Tier Data Center Network Architecture.Trends and Techniques to Design Modern Data Centers: The Need for a New Network Architecture, Limitations of Current Networking Technology, Modern Data Center Design Techniques and Architectures, Multitenant Data Center. SDN:SDN characteristics, How SDN addresses current Networking Limitations, SDN Architecture Components, SDN Network Virtualization overlays. Data Center Connections:Data Center Traffic Flows, The Need for DCI, IP Address Mobility, Case Study: Dark Fiber DCI, Pseudowire DCI. Part V Design QoS for Optimized User ExperienceQoS Overview:QoS Overview, IntServ versus DiffServ, Classification and Marking, Policers and Shapers, Policing Tools: Single-Rate Three-Color Marker, Policing Tools: TwoRate Three-Color Marker, Queuing Tools, Dropping Tools. QoS design principles and best practices: QoS overview, classification and marking design principles, policing and remarking design principles, queuing design principles, dropping design principles, Per-Hop behavior queue design principles, RFC 4594 QoS Recommendation, QoS Strategy Models. Campus QoS, WAN QoS, Data Center QoS.MPLS VPN QoS Design: The Need for QoS in MPLS VPN, Layer 2 Private WAN QoS Administration, Fully Meshed MPLS VPN QoS Administration, MPLS DiffServ Tunneling Modes, Sample MPLS VPN QoS Roles. IPsec VPN QoS Design: The Need for QoS in IPsec VPN, VPN Use Cases and Their QoS Models, IPsec Refresher, Encryption and Classification: Order of Operations, MTU Considerations, DMVPN QoS Considerations. Part VI IP Multicast DesignEnterprise IP Multicast Design: How Does IP Multicast Work? Multicast Protocols, Multicast Forwarding and RPF Check, Multicast Protocol Basics, PIM-SM Overview, Multicast Routing Table, Basic SSM Concepts, Bidirectional PIM. RP discovery, Anycast RP Features, MSDP. Part VII Designing Optimum Enterprise Network SecurityDesigning Security Services and Infrastructure Protection Network Security Zoning, Designing Infrastructure Protection.Designing firewall & IPS solutions: Firewall architectures, virtualized firewalls. Case Study: Application Tier separation, Case Study: Firewalls in a Data Center, Case Study: Firewall High Availability, IPS Architectures, Case Study: Secure Campus Edge Design (Internet and Extranet Connectivity). IP Multicast Security: Multicast Security Challenges, Multicast Network Security Considerations. Designing Network Access Control Solutions:IEEE 802.1X, EAP, 802.1X supplicants, 802.1X phased deployment, Case Study: Authorization Options. Part VIII Design scenariosDesign Case Studies: 1: Enterprise Connectivity, 2: Enterprise BGP with Internet Connectivity, 3: IPv6, 4: Data Center Connectivity, 5: Resilient Enterprise WAN, 6: Secure Enterprise Network, 7: QoS in the Enterprise Network.

Total H.248 training course description A course focusing purely on the H.248 protocol. Anyone working through the ITU standards documents can testify to the need of a training course to explain how H.248 really works. This course already assumes knowledge of other VoIP protocols and starts by positioning H.248 in relation to the other protocols. The course then looks at H.248 architectures and concepts before analysing H.248 messages and call flows. What will you learn Describe what H.248 is Recognise where H.248 fits in relation to other VoIP protocols. Explain how H.248 works. Analyse H.248 packets Total H.248 training course details Who will benefit: Technical staff working with H.248 Prerequisites: Voice Over IP. Duration 2 days Total H.248 training course contents What is H.248? Review of VoIP protocols: RTP, RTCP, SIP, SDP, H.323. The PSTN and SS7. Where H.248 fits into the picture. H.248 history. MGCP. The IETF. Megaco. ITU standards. H.248v1, v2, v3. H.248 architectures Media Gateways, Media Gateway Controllers, Gateway Control functions, Signalling Gateways. Reference architectures: IMS/TISPAN: IBCF, IWF, I-BGF, SPDF. MSF: S-SBG-NC, D-SBG-NC. GSMA: IPX Proxy. Softswitches. H.248 concepts The connection model, terminations, streams, contexts. Termination properties: descriptors, context properties. Events, signals, packages. H.248 messages Protocol stack, UDP, TCP. Message structure. Transactions, actions, commands. Requests, replies, acknowledgements. Sample message flows. Binary encoding, ASN syntax, Text encoding. H.248 commands Termination manipulation: Add, Subtract, Move, Modify. Event reporting: Notify. Management: AuditCapability, AuditValue, ServiceChange. H.248 Descriptors What are descriptors? Relationship with messages and commands. Basic descriptors, Descriptors composed of other descriptors. The 19 descriptors. Defaults. H.248 Transactions Groups of commands, transaction Ids, relationship with actions and commands. Requests and replies. H.248 wrap up What is a package? Basic packages. H.248 security. H.248 - SIP interoperation. H.248 interoperation with other protocols.

STP alternatives training course description The Spanning Tree Protocol (STP) dates from 1985. This course explores the technologies that can be used as an alternative to STP, including FabricPath, SPB and TRILL. What will you learn Explain how STP and RSTP work. Explain how TRILL works. Explain how SPB works. Explain how FabricPath works. STP alternatives training course details Who will benefit: Technical network staff. Prerequisites: Definitive Ethernet switching for engineers Duration 1 day STP alternatives training course contents Introduction Layer 2 versus Layer 3, STP problems: One path, convergence, MAC explosion, STP alternatives. STP 802.1D, how STP works, root bridge, convergence times, single path. RSTP 802.1w, Improvements, convergence times. Link aggregation 802.3ad, Multi system Link aggregation. IS-IS Concepts, Discovery, topology exchange, flooding. Changes for TRILL, FabricPath and SPB. FabricPath Overview, architecture, control plane protocols, DRAP, STP interactions, packet forwarding, configuration. TRILL Concepts, RBridge, TRILL frames, control plane, data plane, learning MAC addresses. SPB 802.1aq, Node ID, Backbone Edge Bridges, Backbone MAC address, customer MACs, I-SID, forwarding database.

CWNA training course description A hands-on course focusing on the technical support of WiFi. Wireless LANs are often seen as simple communications that are simply installed and then left alone to work. This course ensures that delegates will be able to install WiFi networks which work but also enable the delegates to troubleshoot WiFi when it does go wrong. What will you learn Compare 802.11 standards. Configure WiFi networks. Troubleshoot WiFi networks using spectrum analysers, Wireshark and other tools. Implement 802.11 security. Perform RF surveys. CWNA training course details Who will benefit: Technical staff working with WiFi networks. Anyone wishing to pass the CWNA exam. Prerequisites: Intro to data communications & networking Duration 5 days CWNA training course contents Introduction History, standards. RF fundamentals What is RF? Wavelength, Frequency, Amplitude, Phase. Wave behaviour. RF components. Watts, mW, dB, SNR, Link budgets. Hands on Spectrum analysis. Listing WiFi networks. WiFi connection. inSSIDer. Antennas Radiation envelopes, polar charts, gain, Antenna types. Line of Sight, MIMO. Hands on Connecting, installing, changing antennae. RSSI values. 802.11 802.11-2007, 802.11 post 2007, 802.11 drafts. 802.11 b/g/n. Hands on WiFi performance measurement. Spread Spectrum RF frequency bands, FHSS, DSSS, OFDM. Channels. Hands on Configuring channels. Topologies Mesh, Access points, distribution systems, SSID. Hands on AP configuration. Client connection profiles. 802.11 MAC CSMA/CA, Management frames, control frames, data frames. Passive scanning, active scanning. Open system authentication. Shared Key authentication. Association. RTS/CTS. Power management. Hands on Capturing frames, analysing frames. WiFi architecture WiFi client, WLAN architecture: Autonomous, Centralised, distributed. WiFi bridges. WiFi routers. PoE. Hands on WLAN controllers. Troubleshooting RF interference, multipath, adjacent channels, low SNR, mismatched power. Coverage, capacity. 802.11 Security Basics, Legacy security: WEP, MAC filters, SSID cloaking. PSK, 8021.X/EAP, WPA/WPA2. TKIP/ CCMP encryption. Guest WLANs. Wireless attacks, intrusion monitoring. Hands on WEP cracking, WPA2 configuration. RADIUS. RF Site surveys Protocol and spectrum analysis, coverage analysis. Site survey tools. Hands on Performing a site survey.