1844 Courses in Birmingham

Often your recruitment and induction processes determine whether you retain your staff and volunteers. A poor induction often leads to a lack of productivity and motivation. This half day course is designed to help participants ensure that new staff receive a comprehensive and welcoming induction so that they can settle into their job or role quickly and with confidence. The course can be run as a one-off session or can be incorporated into a series of sessions on managing staff.

This half day or whole day course is designed to support both novice and experienced trustees in providing effective governance within their organisations. It considers their roles and responsibilities in general before looking at particular areas in more detail. The half day course covers all the essential information; the whole day session includes specific exercises and case studies to develop the participants’ problem-solving skills.

In some organisations appraisals are seen as an annual chore that has to be undertaken and neither the manager nor the staff gain any real benefit from it. This half day course is designed to help managers appraise their staff effectively so that both parties develop more insight, motivation and a better understanding of each other. It will help participants work with their staff to create work plans that are effective and realistic. This course can be run as a one-off session or as part of a series of sessions on staff management.

This half day course is designed for those people working or volunteering in groups or working on projects who would like some practical tips on making their marketing and publicity more effective.

The QA Level 2 Award in Moving People Safely (RQF) is a regulated and nationally recognised qualification designed for those who work, or intend to work, in a role that involves assisting and moving people. It is the perfect course for those working in a variety of health and social care environments such as care homes.  Successful candidates will learn the key principles of safe handling and how to apply these in their workplace. They will also practise a range of techniques, ensuring that they leave the course confident in the safe moving and handling of people.

This half day course is designed to help managers and supervisors to develop or hone their interviewing skills and ensure that your organisation’s recruitment processes are rigorous but fair. It will cover how to develop an efficient recruitment process, how to read a CV or application form to ensure that you choose the right candidates for interview, how to organise and conduct the interview process and the follow-up procedures. It can be adapted to cover the needs of organisations, statutory agencies or small businesses. Although scheduled as a half day course, it can be extended to cover a whole day to include some role play interviews.

This half day course is designed for new treasurers, general trustees and management committee members or staff who work in smaller organisations to understand the basics of how to manage the finances within a voluntary or community organisation. It covers all the essential issues ranging from drawing up a budget to ensuring that the organisation has sound financial procedures.

Develop essential knowledge and appropriate skills in the quality treatment and management of the patient with an eye problem

A half day course for those who find themselves taking and presenting minutes for different kinds of meetings. The session will provide practical tips on how to write minutes that are clear and more concise and how to save time during the minute-taking process. It will be a useful session for both novice and experienced minute takers.

This half day course looks at practical methods of saving time and prioritising work so that participants are more productive. It considers a wide range of strategies to overcome some of the physical and mental barriers for those working in an office or home environment.