2014 Courses in Birmingham

Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans

This course is designed to help the individual understand their responsibilities within the...

Peering at LINX training course description A one or two day induction course covering the technical procedures of LINX along with correct interaction with LINX and LINX members. This course focuses on the implementation of the technologies within the LINX network. For those already competent in BGP the one day version of this course is sufficient. What will you learn Explain the role of LINX in the Internet. Correctly connect to LINX. Recognise the correct procedures for peering at LINX. Use the current Best Current Practices. Peering at LINX training course details Who will benefit: Technical staff of new LINX members. Technical staff of companies preparing to join LINX. Non technical staff may also benefit from this course. Prerequisites: None. (For technical staff with BGP knowledge 1 day) Duration 1 to 2 days Peering at LINX training course contents Introduction and review Networks, The Internet, IP, routers, Autonomous systems, the structure of the Internet, the role of Internet Exchanges. BGP and peering. LINX, EuroIX, RIPE. What you get when you join LINX. LINX products: Connexions, Virtual PoPs, Colocation resales, LINX from anywhere. LINX infrastructure The original architecture, The growth of LINX, the current topology. LINX London locations. Dual LAN topology. LON1, LON2. Use of MPLS to connect London sites. Regional peering: LINX NoVa, LINX Manchester, LINX Wales, LINX Scotland, ManxIX, JEDIX. Connecting with LINX nnecting with LINX Locations. 1/10/100/400G. Interface specifications. Link aggregation. The racks and space provided, access to the racks, connecting WAN circuits into LINX. The connection form, How to link your ISP with LINX, switch assignments, limits on traffic, average measured traffic, getting statistics from LINX, Using looking glass. Allowed traffic. Port security Configuration hints LINX IP details, IPv4, IPv6, PTR records, Cisco base configuration, Juniper base configuration. Peering with other LINX members Preparing for peering, the peering template, setting up the peering, RFC 2142, the RIPE database, contacts, peeringdb.net, solving downed BGP sessions, escalation procedures. Peering configuration hints Cisco BGP configuration, Juniper BGP configuration. LINX additional services Private interconnect, LINX time service. NTP, Strata. The LINX route server Bi lateral peering, Multi lateral peering. How the LINX route server is configured. Use of communities on the route server, template for peering with the route server. Summary Getting further information, the LINX website, the LINX mailing lists.

This course will make delegates aware of the regulations regarding the moving and handling of...

This 2-day course offers the requalification of a variety of first aid situations and how to respond to an emergency. It gives delegates the confidence to deal with any of these situations safely and efficiently.

The NVQ Level 2 Diploma in Curtain Wall is appropriate for individuals aged 16 and over working in the construction sector who specialise in the installation if Curtain Wall and Aluminium Architectural Glazing Systems and are looking to become eligible for the Blue CSCS Card. The aim of this qualification is to recognise the knowledge, skills and competence of individuals who specialise in this area and upon completion of the qualification, you will be awarded the NVQ Level 2 Certificate in Curtain Wall CSCS Cards Candidates can undertake the CSCS test and obtain the red (Provisional) CSCS card on signing up for this qualification. The red CSCS card can usually be obtained within 7 to 14 days and can be used to access the construction sites for a period of 12 months. In order for candidates to obtain their CSCS Card for Curtain Wall Installation they must also fulfil the requirements for technical knowledge as set out by the Council for Aluminium in Building and are generally required to complete CAB 1 day Curtain Wall essential knowledge training course. For more information regarding the CAB Course and CSCS requirements, please see the information below.

Our classroom training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. For more queries, reach out to us: info@mangates.com

The course will enable delegates to be aware of issues associated with Legionella and be able to...

This 3-day FAA Level 3 Award course offers a variety of first aid situations and teaches how to respond to an emergency. It gives delegates the confidence to deal with any of these situations safely and efficiently.

ADVANCED 8 CPD POINTS 1 DAY INTENSIVE COURSE  ONLINE or IN-CLINIC NOTE! After booking we will contact you for scheduling the exact course date! Courses dates are subject to change due to mentors availability. We will inform you via email if a date becomes available! Lipolysis (Fat Disolving) achieves good results in the following body zones: – Chin (double chin) – Hips (love handles) – Stomach (abdominal area) – Thighs (saddlebags) – Upper arms (arm toning) – Pseudo gynecomastia (male breasts) – Back (bra fat or muffin top) The acids present in Aqualyx cause fat destruction in the body. Aqualyx main active ingredient is deoxycholic acid. Deoxycholic acid is a bile acid, synthesized in the human liver. The fatty acids are then released into the body, to be broken down by our usual metabolic processes in the liver. Naturally occurring bile acid is used by the body to emulsify fat. Aqualyx comes in a water based injection that dissolves fat cells that it comes into contact with. A single vial will be sufficient. Small are for larger areas, such as the abdomen or the inner thigh, anywhere between 5 to 10 vials One treatment of AQUALYX® usually includes only 1 or 2 injection sites, as well as a local anaesthetic solution of lidocaine which is used to irradicate any pain and make the procedure as comfortable as possible. Course Content Disinfection, Health & Safety. Consultation and timings including data protection, medical history and client consent Skin Types Skin analysis Pre and post treatment procedures Injection protocol and techniques Safe handling needles, before, during and after treatment Product knowledge Setting up Treatment procedure Results clients can expects and managing expectations Contractions and aftercare advice Treatment planning and pricing Post care instruction Fat dissolving products (Lemon Bottle), very safe. Lemon Bottle is a high-concentration fat dissolve solution that combines Riboflavin (vitamin B2) and other premium ingredients that create fat decomposition by accelerating metabolism of fat cells. Become a certified Lemon Bottle fat-dissolving treatments expert with our comprehensive and accredited courses designed specifically for UK practitioners. We have the perfect course to suit your needs, focusing on the Lemon Bottle system. Minimal swelling, minimal pain. Begins working immediately.   You need to be medically qualified as a doctor, dentist, nurse, pharmacist or paramedic with full governing body registration and have completed a Foundation Filler Course and to have administered a number of cases. Additional information ATTENDANCE ONLINE (Theory), IN CLINIC (Practice) COURSE LEVEL INTERMEDIATE | Advanced Course