107 Courses in Birmingham

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NPORS Lift Supervisor Training The aim of the NPORS Lift Supervisor Training is to Provide candidates with underpinning knowledge to allow them to understand the role and responsibility of the Lift Supervisor. As a result of the Lift Supervisor Course, and following successful completion of the NPORS Crane Supervisor training candidates will be able to understand and follow safe systems of work for lifting operations. This Lift supervisor course is for 3 days and can be completed at your site or ours. It is important that all delegates have a good understanding of spoken and written English for NPORS Crane Supervisor Training. NPORS Lift Supervisor Experienced Test Book with Confidence at Vally Plant Training At Vally Plant Training, we guarantee unbeatable value with our Lift Supervisor Experienced Test Price Match Promise. When you choose us, you can book with confidence, knowing that we will not be beaten on price. If you find a lower price for the same NPORS Lift Supervisor Experienced Worker Test, we’ll match it—ensuring you receive top-quality training at the best possible rate. Click for our terms and conditions Your skills, our commitment—always at the best price. NPORS Lift Supervisor Experienced Worker Test is for operators who have received some form of Lift Supervisor Course in the past or alternatively has been working with Lifting equipment, like cranes, Excavators or Telehandlers for a number of years. If you are unsure if you qualify to go down the Lift Supervisor experienced test route please contact our team to discuss this in more detail. Discounts are available for multiple Lift Supervisor Course bookings There are two parts to the lift supervisor test, a theory section comprised of 25 questions and a practical session, however Lift Supervisor training revision notes will be sent once the test has been booked. It is important that all delegates have a good understanding of spoken and written English for NPORS Crane Supervisor Training Crane Supervisor Course Summary: Leading Safe and Efficient Lifting Operations Introduction Ever wonder who keeps construction sites and warehouses running smoothly and safely? That’s where lift supervisors come in. They’re the unsung heroes ensuring everything moves like clockwork. And when it comes to proving you’re the best in the biz, NPORS certification is your golden ticket. It’s not just a piece of paper; it’s your passport to climbing the career ladder. Choose our Lifting Supervisor Course Today. Why Choose Our NPORS Lift Supervisor Training? What makes our training stand out with our Lifting Supervisor Course? Imagine learning from folks who’ve been in the trenches, in training grounds that feel like the real deal, and schedules that bend to your life, not the other way around. We’re not about boring lectures; we’re about getting your hands dirty. Who Should Attend Lift Supervisor Training? Are you the go-to person when things need to get done? Whether you’re starting out or looking to step up, if you’re in the world of construction or logistics, this Lifting Supervisor Course is for you. It’s tailored for those who like to keep things moving, safely and efficiently. Course Objectives: 1. Understanding Regulatory Requirements: Familiarise participants with relevant regulations and industry standards governing crane operations, LOLER. Ensure compliance with legal requirements and best practices for safe lifting operations, BS7121. 2. Roles and Responsibilities of a Crane Lift Supervisor: Define the roles and responsibilities of a Lift supervisor within the context of lifting operations. Highlight the importance of effective communication, leadership, and decision-making skills. 3. Crane Safety Procedures: Provide an overview of crane safety procedures, including pre-operational checks, equipment inspection, and maintenance. Emphasize the importance of hazard identification, risk assessment, and mitigation strategies. 4. Lifting Plan Development: Guide participants in the understanding of the lifting plans tailored to specific lifting tasks and site conditions created by the Appointed Person(AP). Address factors such as load weight, size, shape, centre of gravity, and environmental considerations. 5. Site Safety and Hazard Awareness: Enhance participants’ awareness of potential hazards in the lifting environment, such as overhead power lines, unstable ground, and confined spaces. Implement effective measures to mitigate risks and ensure a safe working environment. 6. Communication and Coordination: Stress the importance of clear and effective communication between crane operators, riggers, signallers, and other personnel involved in lifting operations. Provide guidance on establishing communication protocols, using standardized hand signals, and conducting pre-lift briefings. 7. Emergency Response and Crisis Management: Equip participants with the skills and knowledge to respond effectively to emergencies and crisis situations during lifting operations. Implement emergency procedures, evacuation protocols, and contingency plans to mitigate risks and ensure personnel safety. 8. Practical Exercises and Case Studies: Provide hands-on lift supervisor training opportunities for participants to apply theoretical knowledge in practical scenarios. Analyse real-life case studies to identify lessons learned, best practices, and areas for improvement in crane supervision. Learning Outcomes By the end, you’ll be a pro at keeping sites safe, managing lifts, and leading teams. You’ll walk away not just with knowledge, but with practical skills that meet and beat industry standards. It’s about making you the go to lift supervisor everyone wants on their team. Course Logistics Ready to jump in? We’ve got training spots across the UK, with dates and times that fit your life. Signing up is a breeze, and we’ll guide you through any paperwork or prerequisites. It’s all about making it easy for you to get started. Conclusion: A crane supervisor course aims to empower participants with the expertise and confidence to lead safe and efficient lifting operations on construction sites. By focusing on regulatory compliance, safety procedures, lifting plan development, hazard awareness, communication, and practical training, the course prepares crane supervisors to fulfil their roles effectively and ensure the well-being of all personnel involved in lifting activities. Investing in crane supervisor training is essential for promoting a culture of safety, minimising risks, and achieving excellence in crane operations management. Crane Supervisor Training Available 7 days a week to suit your business requirements. VPT have a team of friendly and approachable instructors, who importantly have a wealth of knowledge of lifting supervision and the construction industry We have our own training centre conveniently located close to the M5 junction 9, In Tewkesbury. With its own purpose-built practical training area to simulate an actual working environment for the supervisor course. Our Lift Supervisor training and test packages are priced to be competitive. Discounts are available for multiple bookings We can send a fully qualified NPORS supervisor Tester to your site nationwide, for instance to reduce the amount of time away from work More courses: Polish your abilities with our dedicated Lift Supervision Training, Slinger Signaller Training, Telehandler Training, Cat & Genny Training, Plant Loader Securer, Ride-On Road Roller, Abrasive Wheel Training, Lorry Loader Training and Scissor Lift Training sessions. Learn the safe and effective operation of these vital machines, crucial for construction and maintenance tasks. Elevate your skills and career prospects by enrolling in our comprehensive courses today. Frequently Asked Questions 1. What is Lift Supervisor Training? Lift Supervisor Training is a specialised course designed to equip individuals with the knowledge and skills required to supervise lifting operations safely and efficiently. This training typically covers topics such as planning lifts, managing lifting equipment, and ensuring compliance with safety regulations. 2. Who should attend The Lifting Supervisor Course? This training is ideal for individuals responsible for overseeing lifting operations on construction sites, in warehouses, or any environment where lifting equipment like cranes are used. It’s particularly beneficial for site supervisors, managers, and anyone involved in the planning and execution of lifting operations to attend the NPORS Lift supervisor Course. 3. What certifications are available through the Lift Supervisor Training? Participants can obtain several Lift Supervisor certifications, including: NPORS Traditional card: Valid for 5 years, widely accepted in various sectors. NPORS card with CSCS logo: Recognised by major building contractors, with an initial RED trained operator card that can be upgraded to a BLUE competent operator card after completing relevant Crane Supervisor NVQ. 4. Is a health and safety test required for the NPORS Crane Supervisor Red operator card with the CSCS logo? Yes, to qualify for this card, you must have completed the CSCS operatives health and safety test within the last two years. 5 . How long is the certification valid, and what is the renewal process? The NPORS Traditional card is valid for 5 years. The NPORS card with the CSCS logo’s RED trained operator card is valid for 2 years, after which it can be upgraded to a BLUE competent Crane Supervisor operator card upon completion of relevant NVQs. The renewal process typically involves undergoing a refresher course or assessment to ensure continued competence. For those looking for a “NPORS Crane Supervisor Training near me,” our widespread operations make it convenient for you to access Vally Plant Trainings top-quality training no matter where you are in the UK

This course aims to raise awareness about the triggers, signs and symptoms, and preventive measures to better manage and support people living with asthma.

2 Day Supervising First Aid for Mental Health course is a specialized program catering to leaders and supervisors, equipping them with essential skills to foster a mentally healthy work environment.

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Developing the high performing team takes time and effort. But above all, it requires an understanding of the dynamics of high performing teams. This programme helps managers and leaders understand what high performing teams do and how they do it. It focuses on enabling managers to see their teams from different perspectives, allowing them to adapt their styles to maximise team outputs. A core theme is the need for managers of teams to 'hold up the mirror' to themselves and to see themselves as a leader of people, to reflect on how others see them and to modify their style accordingly. This programme will help managers / team leaders: Analyse the constituents of a 'high performing' team Apply essential influencing techniques Use a range of communication techniques to support effective teamwork Create and articulate team vision Generate common values Assess team effectiveness and take/recommend the appropriate actions Make more efficient use of team time Understand and agree on techniques to manage conflict Define and implement team meeting protocols that will facilitate team effectiveness Use the Prime Focus model to create the environment and framework for a high performing team Draft your team strategy to take them to the next level Day 1 1 Welcome and introduction Participants are welcomed to the programme and invited to share their personal objectives and people challenges Participants are given an action plan template to complete throughout the workshop 2 Your team The concept of 'positive intention' The difference between a team and a high performing team Assess your team effectiveness What is your 'interference'? 3 The team environment Setting the scene Building rapport Active listening Team goals and role profiling 4 Your style Tuckman model of team stages - how do you manage each stage? Team standards and goals Your team vision 5 Effective team meetings Influencing in team meetings How to make them interesting and relevant The pure role of the chair Day 2 1 Effective communication techniques Giving and receiving feedback Your communication style How to adapt, pace and lead to build rapport The Mehrabian theory of communication 2 How to manage conflict What is conflict? What is your default conflict approach? Tools and tips for managing conflict Practice sessions 3 Team skills Undertake a team skills analysis Types of team member Motivating team members Reframing situations 4 Setting your strategy Seeing the bigger picture The Prime Focus Model Your strategy for success Articulating your strategy Action plans revisited

Negotiation is an everyday challenge for some whether it be in the office, field or at home. Have you ever walked away from a situation thinking "if I'd only put my thoughts, side, opinion or words across better"? This 2-day course is perfect for managers, supervisors and sales people. It will focus on negotiation skills and the techniques that go with it. In this energy-charged provision you'll learn and practice negotiation, assertiveness and influencing techniques. Course Syllabus The syllabus of the Effective Communication and Influencing course is comprised of seven modules, covering the following: Module One An Introduction to Negotiation Assessment of your current sales and negotiation strengths and improvement areas What is negotiation? Identifying objectives and all factors affecting negotiation The negotiation model - the four stages Module Two The Preparation Stage The significance of preparation and why we need to prepare What do you need to prepare? Preparing a set of objectives: yours and theirs Understanding constants and variables Researching the other party Creating a "win-win" situation Preparing yourself for possible set-backs and objections Module Three The Discussion Stage The importance of rapport building Opening the negotiation The power of effective questioning techniques Improving your listening skills Controlling emotions Spotting the signs - non-verbal communication and voice clues Module Four The Proposing Stage Stating your opening position Responding to offers How to deal effectively with adjournments Module Five The Bargaining and Closing Stage Making concessions - the techniques Adopting key bargaining skills Dealing with objections and underhand tactics Closing techniques Confirming the agreement Creating long term, lasting commitment Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.

Some people naturally possess an ability to sell and others over time develop their own style. We have created a highly practical course to give you the confidence and ability to sell over the phone or face to face. We focus the exercises, theory and discussion on your own job role and experiences to ensure you can return to the workplace to deliver tangible results. This 2-day course is designed for individuals who are new to selling, those in a sales role but have not received any formal training, or professionals who would like to brush up and enhance their current selling skills and learn some new techniques. Course Syllabus The syllabus of the Essential Selling Skills course is comprised of seven modules, covering the following: Module One Understanding the Customer The importance of good customer care Selling vs. selling attitude The reasons people buy Adopting a positive approach Module Two Self-Awareness Understanding your selling style Adapting your selling style to your customer Understanding your customers buying style Module Three Effective Communication and Rapport Building Why does communication need to be effective? Actively listening to your customers' needs Right question at the right time The impact of positive and emotive language Module Four Taking a Consultative Approach Different styles of selling Taking a consultative approach to selling Preparation techniques Buyer behaviour and motivation A selling approach to match the buyers mind Module Five Presenting the Solution Selling the benefits Sales tool kit Unique sales points Advanced questioning techniques Module Six Gaining Commitment Recognising and acting upon buying signals Dealing with customers concerns No means no? How to cope in stressful situations Module Seven Confirming the Sale Confirming or closing? Effective confirming techniques Going the extra mile Benefits For you as an individual This course will increase your confidence and ability to sell, having provided you with tools and techniques to achieve maximum results. Delegates always leave with fresh ideas, energy and motivation to succeed. For an employer The attitude of the delegates and the results they deliver will speak for themselves. All techniques are easy to apply back into the workplace for an immediate impact. What will I learn? By the end of the course, participants will be able to: Appreciate the need for preparation before a sales appointment Effectively identify and meet needs with advanced questioning techniques Identify verbal and non-verbal buying signals Construct professional answers to questions and possible objections Present your products and/or services with the buyer in mind Identify and use a selling style appropriate to capture the buyer's attention Recognise and overcome major objection types How to apply effective confirmation techniques with the buyer in mind Real Play Option We offer an innovative solution to engage the learners and bring real negotiation and closing scenarios to life. We use actors who improvise scenarios which have been specified by the group. The group is split the group into 2 sub-groups, one with the actor, the other with the trainer. Each group has a brief and has to instruct their trainer/actor on how to approach the scenario supplied. The actor and trainer perform the role play(s) as instructed by their respective teams; however during the action they can be paused for further recommendations or direction. The outcome is the responsibility of the team(s) - not the performers. Scheduled Courses This course is not one that is currently scheduled as an open course, and is only available on an in-house basis. For more information please contact us.

Overview Account Management is an important role within any organisation. Account Managers are responsible for nurturing customer relationships and increasing sales with their organisation’s key customers. The Account Manager will usually act as a first point of contact for clients; responding to complaints, purchases, project requests and any general queries. Their approach should help maintain client relationships in order to ensure that they continue to use the company for business. This one day course can help them learn the key skills they need. Description Build a strong account management team that are able to effectively manage customer relationships and drive sales The role of account manager is both important and demanding. The account manager acts as the ‘face’ of the business and should professionally represent the business by creating a strategy for success and delivering a high level of customer service. Account managers need to be effective communicators, needing to both engage with the client and also develop internal relationships to ensure promises are delivered upon. Another key responsibility of the account manager is to identify business opportunities and help drive business results for their company. Account Management can be a very challenging role depending on the number of clients, the range of industries the clients represent, and the nature and attitude of the client. The main focus of the role is to provide continual client service to clients, this may include quarterly or annual business reviews, additions to the account in terms of extra services supplied plus face-to-face and online meetings, on a regular basis. The Account Manager will also be responsible for delivering high levels of client service to ensure that clients do not leave and will need to create a strategy around this. This strategy will depend on the type of client in terms of size of the business commitment, Key Performance Indicators plus contractual agreements which may dictate the framework for the relationship. Building a personal relationship as well as a business one is key to becoming an effective Account Manager. After all, “It is easier to fire a business associate or employee than it is to fire a friend”. Why should people attend this training course? Well, just imagine if your employees were better able to: Build effective business relationships with clients and help drive sales performance. Add value to clients and help ensure their requirements are met or exceeded. Measure the performance of their key accounts and adapt their approach accordingly. Understand the key attributes required for success and work on developing them. Set a strategy for sales success and create action plans for pre-defined goals. Monitor and measure their own performance and set their own targets. Ultimately, this training course will help employees to focus on what is required to succeed in the role of account manager, building a strategy with clear actions and helping the organisation to business success. Who is this course for? This Account Management training course is for anyone that works in an account management role or relevant sales function and will assist the participants in improving their working practices, developing customer relationships and in turn increasing business performance and sales success. Requirements for Attendance Prior sales experience is recommended, but an awareness of the sales process as a minimum will suffice.

Effective communication in the workplace is part and parcel of our daily lives, but not everyone is a natural.  Do you find it tough standing up in front of people? Does the thought of engaging with audiences in any setting fill you with anxiety? Is doing a remote video message to colleagues on Zoom or Teams a tough call? Do you do it regularly but need some professional guidance on whether it’s working? At CoComms we can improve every aspect of your performance and offer a range of tips and techniques to help manage these environments and keep your audience engaged and interested. Public Speaking and Presentation Training In a professional setting it’s vital to come across as dynamic, trustworthy, credible and real. You want people to trust you and in turn get behind your vision or plan or proposal. If you can achieve this you can improve your confidence, your engagement and your prospects. Our training is designed to hone your presentation skills so whether you are pitching for work, taking colleagues through change or speaking to a new audience, you can do it with a clarity and confidence that makes your messages clear and insightful. The training includes: Perfecting your slides Working to produce a clean, easy to navigate slide deck that give logic and flow to your presentation. Developing your storytelling We use our journalistic techniques to show you how to build a story to keep your audience engaged with a well-structured and entertaining presentation. Calls to Action Make sure it is clear what you want to achieve and what you want from your audience. Rehearse and Review We film and then playback a range of practical presentation exercises so we can review your performance and work to make any improvements. Conference and Panel Training The audience at a conference may be a captive one, but that doesn’t mean they are always listening and engaging with what you have to say. We can make sure your keynote speech or panel contribution is memorable, appreciated by your audience and beneficial to your business. Our training looks at preparing for and delivering a speech from start to finish and includes: Defining your big ideas What is it you want to say and what do you want your audience to remember? Develop your narrative and script How can you get across your message using storytelling. Choosing the right language How vibrant and energised language can make the difference in your speech. The tips and tricks to make sure your speech is memorable How vocabulary and delivery techniques ensure your words are heard. Controlling the message How to deal with unhelpful questions and return to the main aspects of your story. Stakeholder Communication Training Engaging effectively with stakeholders with clarity and confidence can make all the difference to your relationships. A successful “town hall” meeting can win over your sceptics, convince those who are unsure and build a common goal between your business and stakeholders. Our stakeholder communication training prepares you for these vital meetings and includes: Focusing the meeting We look at how to control the meeting so the important business is covered and how to prepare for any questions or comments you may receive. Keep control of the conversation We teach you conversational techniques to focus on the main points without being too assertive or dismissive. Rehearse and Review We use video and practical role-play exercises to assess your performance and look for ways to improve. Breaking down the information We look at how to present facts and figures without overwhelming (or boring!) your audience. Our techniques will help you narrate the message in a clear and comprehensive way. Making an impact Using our journalistic experience we will work with you to develop your presentation skills to make the biggest impact and demonstrate credibility and authority. Video Calls for Business The world has changed. Now is the time to ensure your business is changing too. Many in-person meetings, conferences, networking events and clients hosting are, for now, a thing of the past. These face-to-face interactions have been replaced by video calls, webinars and online events. So, how do you develop contacts, maintain relationships and manage your team in this new virtual world? How do you look and sound confident, be heard, and build trust and credibility through a computer screen? At CoComms, we are online communications experts and our years of experience in broadcasting mean we understand how to engage a virtual audience. Interactive and practical training We work with you through a variety of scenarios to analyse your performance on video calls. Feedback on your performance We offer supportive, positive feedback and share our tried and tested techniques so you can improve. Make Video Calls work for you Through our training you will become more confident, more productive and more dynamic on video calls. Contact us If you have a query regarding any of our services or would like to book a consultation for free initial advice and guidance please get in touch