This 2-day workshop is offered with an internal and external focus. Day 1 will focus on building your internal network and relationships by focusing on your personal network, your brand, influencing skills and perceptions. Day 2 focuses on your external relationships with suppliers, patient groups etc. This will focus on assertiveness, outcome rather than relationship focus, and influencing and negotiating skills.
DAY ONE
1 Can you succeed by yourself?
2 Relationship awareness theory
3 The Strengths Deployment Inventory / Your FACET5 profile
4 Building rapport
5 Influencing power bases
6 Active listening
7 Building your personal internal network
8 Perceptions
9 Your brand
DAY TWO
3 Preparing for conflict
2 The negotiation conversation
1 Your stakeholders and what they want from you
4 Influencing others
5 Your communication approaches for success
6 Emotional Intelligence
7 The trust model
8 Knowing your outcomes