About this training course This 3-day introductory-level course provides a comprehensive overview of international accounting and finance practices in the E&P industry. It is particularly suitable for finance personnel who are new to the oil and gas industry, or want to gain a broader understanding of oil and gas financial policy, joint venture and cost-control topic areas. Training Objectives After the completion of this training course, participants will be able to: Comprehend an overview of accounting policies and practices in the oil and gas industry Manage project development and operating costs Understand the accounting and financial management implications of exploring for and producing oil and gas Review the background to financial issues like joint ventures that are unique to the E&P industry, and their accounting treatment Target Audience This training course is suitable and will greatly benefit the following specific groups: Finance staff new to the industry who require a grounding in the various specialist discipline areas that typically comprise an oil and gas company finance function Finance personnel who are being developed for broader accounting and financial management responsibilities Audit and information systems staff who have frequent dealings with financial controls and systems Treasury and tax specialists who require a better understanding of E&P finance and accounting Course Level Basic or Foundation Training Methods The training instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught in their own organization. Course Duration: 3 days in total (21 hours). Training Schedule 0830 - Registration 0900 - Start of training 1030 - Morning Break 1045 - Training recommences 1230 - Lunch Break 1330 - Training recommences 1515 - Evening break 1530 - Training recommences 1700 - End of Training The maximum number of participants allowed for this training course is 25. This course is also available through our Virtual Instructor Led Training (VILT) format. Trainer Your expert course leader has more than 30 years of experience in the international oil and gas industry, covering all areas of Finance and Audit, including involvement in Commercial roles. During her 19 years with ENI she worked in Italy, Netherlands, Egypt and UK and was CFO for 2 major ENI subsidiaries. She has delivered training courses in Accounting, Audit, Economics and Commercial topics in many Countries. She has a Degree in Economics & Accounting and is a Certified Chartered Accountant. She is also a Chartered Auditor and an International Petroleum Negotiator. Outside of work, she is inspired by the beauty of nature and art, helping disadvantaged people, sports (football, golf) and her cat. Courses Delivered Internationally: E&P Accounting, Auditing in the Oil & Gas Industry Cost Control & Budgeting Introduction to the Oil & Gas Industry Petroleum Project Economics Contracts Strategy International O&G Exploitation Contracts POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
About this training course This 3-day training will provide a comprehensive understanding on the nature of costs and cost drivers in the E&P industry providing in-depth understanding on the budgeting process, proactive management, effective control and optimization of costs together with focused and relevant performance reporting. Training Objectives After the completion of this training course, participants will learn: Understand the nature of costs and cost drivers in the E&P industry through the Field Life Cycle Purpose of the Budget. Planning and Budgeting models. The Strategic and Medium-term plan Using budgets to make effective decisions. Prepare and understand costs in planning, budgeting & forecasting processes e.g. fixed / variable, capex / opex and routine / non-routine. Cost Accounting. Importance of timely cost capture and accurate recording e.g. VOWD / accruals, consistency of coding and clarity on accountability Strategic solutions in delivering cost optimization - 'do more for less' Management of costs in PSC and JV environments. Avoiding cost leakage and ensuring audit preparedness Cost Control Framework - budgets, AFEs, progress reports and variance analysis. Understanding key components and ensuring seamless interaction Cost Performance Reporting - use of KPI's, variance analysis and trend analysis. Tracking and monitoring cost optimization initiatives and targets Target Audience This training course is suitable and will greatly benefit the following specific groups: Finance staff with accounting and financial management responsibilities Those responsible for devising budgets, managing and controlling budgets Professionals engaged in planning, budgeting and management reporting Finance & Audit staff engaged on cost and financial controls Business unit managers and personnel whose responsibilities include cost management, controlling budgets and performance reporting Course Level Basic or Foundation Training Methods The training instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught in their own organization. Course Duration: 3 days in total (21 hours). Training Schedule 0830 - Registration 0900 - Start of training 1030 - Morning Break 1045 - Training recommences 1230 - Lunch Break 1330 - Training recommences 1515 - Evening break 1530 - Training recommences 1700 - End of Training The maximum number of participants allowed for this training course is 25. This course is also available through our Virtual Instructor Led Training (VILT) format. Trainer Your expert course leader has more than 30 years of experience in the international oil and gas industry, covering all areas of Finance and Audit, including involvement in Commercial roles. During her 19 years with ENI she worked in Italy, Netherlands, Egypt and UK and was CFO for 2 major ENI subsidiaries. She has delivered training courses in Accounting, Audit, Economics and Commercial topics in many Countries. She has a Degree in Economics & Accounting and is a Certified Chartered Accountant. She is also a Chartered Auditor and an International Petroleum Negotiator. Outside of work, she is inspired by the beauty of nature and art, helping disadvantaged people, sports (football, golf) and her cat. Courses Delivered Internationally: E&P Accounting, Auditing in the Oil & Gas Industry Cost Control & Budgeting Introduction to the Oil & Gas Industry Petroleum Project Economics Contracts Strategy International O&G Exploitation Contracts POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
About this Virtual Instructor Led Training (VILT) The objective of this 4-half-day Virtual Instructor Led Training (VILT) course is to equip participants with the required knowledge so that they can define and implement an effective oil analysis programme, monitor the condition of transformers and understand oil analysis reports as part of their maintenance strategy. This VILT course is delivered in partnership with ENGIE Laborelec. Training Objectives Participants will be able to go through the following areas during the VILT course: Condition monitoring of power transformers through oil analyses: Transformer Health Index, Transformer Fleet Condition Assessment, Risk Matrix Best practices Which oil analyses/how frequent DGA: focus on partial discharges, sparking, stray gassing, catalytic effects / interpretation systems. Interpretation of results Why and when to perform electrical measurements? International standards: IEEE, IEC, Duval, ASTM, etc Maintenance guidelines Trending and reporting Sampling techniques Use of online monitoring for DGA/water: implementation and real-case advantages etc: New developments: importance of methanol as ageing marker, temperature correction of ageing markers, stray gassing of oils in service etc REX, case studies and real-case exercises concerning power transformers within generation and high-voltage grids Discussion of reports on power transformers Use of unused insulating transformer oils Market trends in the use of inhibited and uninhibited oils Differences, advantages and drawbacks of uninhibited compared with inhibited oils Importance of additives, oxidation stability tests, stray gassing, etc Target Audience The VILT course is intended for a wide audience, including professionals who are maintenance staff, electrical engineers and asset managers responsible for transformers. Typical industries are powerplants, high voltage grids or large industrial sites. Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 4 half-day sessions comprising 4 hours per day, with 2 x 10 minutes break per day, including time for lectures, discussion, quizzes and short classroom exercises. Course Duration: 4 half-day sessions, 4 hours per session (16 hours in total). This VILT course is delivered in partnership with ENGIE Laborelec. Trainer Your expert course leader is a senior expert in the field of insulating and lubricating oils and of condition monitoring of power transformers and turbines. He has 20 years of experience within power industry and since 2010 Key Expert within the ENGIE group. He has worked on various international projects such as the Al Dur power plant in Bahrain, Shuweihat II power plant in UAE, PP11 and Jubail Marafiq power plants in Saudi Arabia and Sohar II and Barka III power plants in Oman. He has also been involved in consulting work in Malaysia for Hyrax Oil. Other assignments include Shell, Nynas, Total, ABB, Alstom, CG Pauwels in Europe. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations
Level 2 NVQ Diploma in Drilling Operations - Directional Drilling- Locator Operator
About this training course This 3-day introductory-level course provides a comprehensive overview of Auditing in the Exploration & Production (E&P) industry. It is suitable for anyone who wants to gain a broader understanding of Upstream Oil & Gas Auditing - including joint venture, financial and contractual audits by government and regulatory authorities in the various granting regimes (Production Sharing Contracts, Risk Service Contracts, Concessionary). Training Objectives After the completion of this training course, participants will be able to: Gain knowledge of the unique features or key phases of the E&P Business Understand the general principles and objectives of the various different types of Upstream Oil & Gas audits Add value to your organisation by improving your audit techniques and auditing skills Review the importance of following process in order to avoid costly audit related findings. Utilize industry specific examples and exercises, develop your understanding of the most common E&P industry audit issues Target Audience This training course is suitable and will greatly benefit the following specific groups: Audit staff who are new or relatively new to the industry and who require a grounding in the various aspects of E&P Audit Finance or Accounting personnel involved in supporting audits Staff from a wide range of other business functions who are connected to / impacted by audit, such as, Supply Chain, Operations, Contracts Holders, IT, Tax and Treasury Topics will be covered from both the perspective of being part of an audit team plus that of the team being audited. Therefore, the course will appeal to staff from IOC's, NOC's and those from Government and/or Regulatory Authorities. Course Level Basic or Foundation Training Methods The training instructor relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all the topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught in their own organization. Course Duration: 3 days in total (21 hours). Training Schedule 0830 - Registration 0900 - Start of training 1030 - Morning Break 1045 - Training recommences 1230 - Lunch Break 1330 - Training recommences 1515 - Evening break 1530 - Training recommences 1700 - End of Training The maximum number of participants allowed for this training course is 25. This course is also available through our Virtual Instructor Led Training (VILT) format. Trainer Your expert course leader has more than 30 years of experience in the international oil and gas industry, covering all areas of Finance and Audit, including involvement in Commercial roles. During her 19 years with ENI she worked in Italy, Netherlands, Egypt and UK and was CFO for 2 major ENI subsidiaries. She has delivered training courses in Accounting, Audit, Economics and Commercial topics in many Countries. She has a Degree in Economics & Accounting and is a Certified Chartered Accountant. She is also a Chartered Auditor and an International Petroleum Negotiator. Outside of work, she is inspired by the beauty of nature and art, helping disadvantaged people, sports (football, golf) and her cat. Courses Delivered Internationally: E&P Accounting, Auditing in the Oil & Gas Industry Cost Control & Budgeting Introduction to the Oil & Gas Industry Petroleum Project Economics Contracts Strategy International O&G Exploitation Contracts POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations
Generating new leads and new business can be both time-consuming and frustrating. It's not easy - it takes skill, careful preparation and the creation of effective models and methods, even perhaps using formal approaches and scripts. Once generated, a new lead or enquiry must also be carefully managed to maximise the potential revenue it can generate. But it's crucial to get it right. If your company can afford not to worry about getting new business - congratulations! If your company is completely confident that it is performing at peak potential in generating new leads - again, congratulations! But if your company is working in the real world, couldn't your team do with some help, to become even just that little bit more effective, to make the process just that little less painful? This highly practical, intensive workshop gives sales teams the proven strategies and tactics they need to build a sustainable new business pipeline. This course will help participants: Develop a clear and consistent process for new business development and lead-generation Master the secret of effective new business development and lead-generation - 'only sell the appointment or next stage of the sales process, not your product or service' Set and achieve the right level of new business development and lead-generation activity to achieve your personal and organisational sales goals Apply the key principles of effective prospecting and pipeline management using a proven toolkit and approach Overcome the most common 'put-offs' when conducting telephone or face-to-face business-development and lead-generation activities Develop an engaging telephone voice and manner - and a 'networking personality' Qualify potential opportunities with more accuracy on a consistent basis Prioritise opportunities and manage their time when sourcing new business Discover online sources of leads, contacts and referrals Overcome psychological blocks to cold or warm calling - theirs and the client's Identify potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Make outbound sales or appointment calls with improved confidence, control and results Improve the conversion of calls to appointments by using more effective questions and sales messages Get past gatekeepers and assistants more effectively Make the most of your CRM software and systems 1 Online marketing - what works! Workshop overview and learning objectives Choosing your social media channels LinkedIn for sales and marketing Designing and implementing an effective new business email campaign online Creating a lead-generation strategy online - with case studies Avoiding common mistakes in social media marketing Case study: 'Best practice in social media sales and marketing' Using blogs and video-based marketing (eg, YouTube) New trends and how to keep your finger on the 'social media' pulse Twenty essential websites and online marketing tools 2 Making appointments by telephone Planning the call, telephone techniques, integrating with email and online marketing Developing a clear and consistent process to appointment-making Setting and achieving the right level of telephone activity to achieve your appointment goals Applying the key principles of effective prospecting and pipeline management generation, using a proven toolkit and approach Overcoming the most common 'put-offs' to seeing or engaging with you Overcoming psychological blocks to cold or warm calling - yours and the client's Identifying potential prospects - and decision-makers and influencers within target prospects - with greater accuracy Making outbound sales or appointment calls with improved confidence, control and results Improving conversion of calls to appointments by using more effective questions and sales messages The five keys to developing an engaging telephone voice and approaching manner 3 Power networking Strategies for networking and B2B referral-based marketing The importance, and different types, of networking How to work a room - preparation and strategy Communication dynamics in networking - the power of the listening networker Assumptions when networking Business networking etiquette Making connections, asking for cards, contact details and referrals, gaining follow-up commitments Building relationships - follow-up and follow-through 4 Developing new leads Strategies for first-time sales calls Gaining rapport and opening first-time and new business sales calls effectively Advanced consultative selling - questioning techniques to quickly and efficiently uncover opportunities, need areas and preferences Presenting your solution to a new or first-time customer - creating an enthusiastic and compelling personalised and persuasive summary of your proposal Value message - differentiate your solutions clearly and accurately, with tailored value statements Presenting the right initial USPs, features and benefits and making them relevant and real to the customer Smart ways to position price, emphasise value and be a strong player without being the cheapest or leading on price Learn and use advanced techniques to determine customer needs, value and decision-making criteria in depth on a first-time call 5 Organised persistence - CRM and prospect-tracking Organised persistence - sales tracking, following up on 'sleeping' customers, gaining referrals, time and territory management Maintaining a good database for maximising new business ROI Developing a contact strategy with different types and levels of contact Analysing your contact base using state-of-the-art software and tools Making the most of your CRM systems and solutions Understanding that your attitude makes a difference when sourcing new business Setting SMART objectives for new business development and lead-generation Practical exercise - setting personal development and business goals Time management tips to improve daily productivity New business pipeline management strategies for peak sales performance 6 Workshop summary and close Practical exercise - developing your new business action plan Review and feedback
About this Virtual Instructor Led Training (VILT) Preventive and Predictive maintenance are not new concepts. Both have been used across industry all over the world and when done properly, can yield impressive results (cost reductions of 20% or greater and a leap forward in equipment reliability and performance are very achievable). However, for every company using these concepts effectively, there are many others who are not. This 8 half-day Virtual Instructor Led Training (VILT) course has been derived from the Plant Performance Improvement Road Map developed by practitioners that guarantee the reliability of your operations. The VILT training focuses on how to improve profitability of any business by identifying the right maintenance strategy for any equipment. The aim of the VILT training is to help practitioners run programmes that will deliver real benefits as fast as possible with minimum zero wasted effort. The VILT training will also cover the core principles of Reliability Centred Maintenance, Total Productive Maintenance and Six Sigma and the increasingly important role of operations in achieving optimised asset performance. This is a certified course with the option of sitting for a short exam on the final day of the course to give participants the opportunity to gain a Certificate from petroEDGE and the Carcharodon Maintenance Academy. Training Objectives Master the critical skills by acquiring the following: An understanding of how maintenance can add profit The ability to develop improvement programmes that deliver maximum benefit in the shortest time A fundamental understanding of the principles of Preventive, Predictive and other maintenance types A practical understanding of the latest methods of solving problems at root cause level An appreciation of maintenance methodologies such as Reliability Centred Maintenance Strategies for ensuring your company gets value for money from your Contractors How to use the Maintenance Model of Excellence and Plant Performance Improvement Road Map Target Audience This VILT course has been designed for maintenance managers and engineers, reliability professionals, planners, project engineers, operations team members, and functional specialists. Training Methods The VILT course will be delivered online in 8 half-day sessions comprising 4 hours per day, with 2 breaks of 10 minutes per day. Course Duration: 8 half-day sessions, 4 hours per session (32 hours in total). Trainer Your expert course leader is an award-winning consultant and trainer with 30 years' experience in maintenance and reliability improvement. He has worked across five continents, in a wide variety of environments from the world's largest oil refinery to a small drinks production line. He has 10 years of maintenance management experience in the process industry, so he brings a very practical approach to training. He moved into consulting with ABB Eutech as their global maintenance specialist where he led maintenance and reliability best practice panels, delivered a wide range of maintenance improvement projects and trained other consultants. He is a fully qualified CMRP professional, an approved SMRP* Proctor, authorised to conduct CMRP exams and a globally respected maintenance consultant and best practice trainer. He founded his consultancy and training business in 2002 to focus on maintenance and reliability improvement. As part of this, he developed a range of maintenance 'models of excellence' with inputs from authors, international lecturers and some of the world's leading consultants and operators. His work has been recognised as being at the leading edge of industry best practice, winning independent awards such as the UK Chemical Industries Association 'Excellence in Engineering' award. He remains close to the industry as a respected specialist helping operating companies to achieve changes in performance. This ongoing field work enables him to continue to refine and extend best practice and the learning from this is continually fed into his training. His unique experience of facilitating two major turnarounds when the Coronavirus escalated into lockdown have given him a unique insight into how events of this type can disrupt maintenance. Moreover, his involvement in developing management processes and leading a Coronavirus response on a major industrial asset means he can talk with direct experience about how to cope and innovate in this global pandemic. *SMRP refers to Society of Maintenance and Reliability Professionals. PetroEdge is not affiliated with SMRP POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations
About this Virtual Instructor Led Training (VILT) The energy industry has started its journey to be more data centric by embracing the industry 4.0 concept. As a result, data management - which was considered until recently as a back-office service to support geoscience, reservoir management, engineering, production and maintenance - is now given the spotlight! To become an active stakeholder in this important transition in E&P data management, it is necessary to understand the new technical opportunities offered by the Cloud, Artificial Intelligence and how data governance can pave the way towards more reliable and resilient processes within E&P domain. Several key questions that need to be addressed: Why place more focus on data assets? Is data management just about serving geoscientists or engineers with fresh data? What is the value of data management in the E&P sector for decision making? How to convince the data consumers that the data we provide is reliable? Is the data architecture of my organization appropriate and sustainable? The purpose of this 5 half-day Virtual Instructor Led Training (VILT) course is to present the data challenges facing the energy organizations today and see how they practically solve them. The backbone of this course is based on the DAMA Book of Knowledge for Data Management. The main data management activities are described in sequence with a particular focus on recent technological developments. Training Objectives Upon completion of this VILT course, the participants will be able to: Understand why the data asset is now considered as a main asset by energy organizations Appreciate the importance of data governance and become an active stakeholder of it Understand the architecture and implementation of data structure in their professional environment Get familiarized with the more important data management activities such as data security and data quality Integrate their subsurface and surface engineering skills with the data managements concepts This VILT course is unique on several points: All notions are explained by some short presentations. For each of them, a set of video, exercises, quizzes will be provided to help develop an engaging experience between the trainer and the participants A pre-course questionnaire to help the trainer focus on the participants' needs and learning objectives A detailed reference manual A lexicon of terms for data-management Limited class size to encourage the interactivity Target Audience This VILT course is intended for: Junior/new data managers Geoscientists Reservoir engineers Producers Maintenance specialists Construction specialists Human resources Legal Course Level Basic or Foundation Training Methods The VILT course will be delivered online in 5 half-days consisting 4 hours per day, with 2 breaks of 10 minutes per day. Course Duration: 5 half-day sessions, 4 hours per session (20 hours in total). Trainer Your expert course leader is a geologist by education who has dedicated his career to subsurface data management services. In 2016, he initiated a tech startup dedicated to Data Management using Artificial Intelligence (AI) tools. He is heavily involved in developing business plans, pricing strategies, partnerships, marketing and SEO, and is the co-author of several Machine Learning publications. He also delivers training on Data Management and Data Science to students and professionals. Based in France, he was formerly Vice President, Sales & Marketing at CGG where he was in charge of the Data Management Services strategy, Sales Manager at Spie O&G Services where he initiated the Geoscience technical assistance activities and Product Manager of interactive seismic inversion software design and marketing at Paradigm. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations
Oracle Database 12c Admin training course description This Oracle Database 12c Administration course is designed to give the Oracle database administrator practical experience in administering, monitoring, tuning and troubleshooting an Oracle 12c database. Database administrators will gain an understanding of the architecture and processes of the Oracle database server. They will be able to ensure the integrity and availability of a company's data within the Oracle environment. They will be able to monitor the performance of the database, allocate resources with the Resource Manager and Schedule jobs. What will you learn Administer an Oracle database instance. Monitor an Oracle database. Configure the Oracle network environment. Create and manage database storage structures. Manage users, profiles, privileges and roles. Manage undo data and temporary segments. Monitor and resolve lock conflicts. Maintain database security. Implement database auditing. Monitor the performance of the Database. Load and unload data. Use the job scheduler. Configure a database for backup and recovery. Oracle Database 12c Admin training course details Who will benefit: This Oracle Database 12c Administration course is for anyone who needs to administer, monitor and support an Oracle 12c database. Prerequisites: An understanding of relational database concepts and good operating system knowledge. They should have attended the Oracle SQL course or have a good working knowledge of Oracle SQL. Knowledge of the usage of PL/SQL packages is highly recommended. Duration 5 days Oracle Database 12c Admin training course contents Introduction to Oracle database 12c Overview of the Oracle database 12c, Overview of the Oracle Cloud, Relational database concepts, database administration tasks. Oracle Database 12c Architecture Overview of the Oracle database architecture, The Oracle database instance, Oracle Database memory structures, Process architecture and structures, Server and client processes, The Oracle database storage architecture, Connect to the Oracle database instance. Administer a database instance Administrative tools available to a DBA, Use SQL*Plus in Oracle to manage a database instance, Use SQL Developer to manage a database instance, Administer the database using Enterprise Manager (EM), Overview of the Enterprise Manager framework, Access Enterprise Manager Database Express, The Enterprise Manager Database Express Home Page, Enterprise Manager Cloud Control, Initialization parameter files. Configure the Oracle network environment Overview of network configuration, Oracle Net Listener configuration and management, Oracle Net naming methods, Tools for configuring and managing the Oracle network, Using the Net Configuration Assistant, Configure client connections with Net Manager, View listener configuration, Start and stop the Oracle listener, Use TNSPING to test Oracle Net connectivity, Connect to the database, Configure Net Services with Enterprise Manager. Storage Structures Overview of data storage, The database block, Overview of tablespaces and datafiles, Use Enterprise Manager to view the storage structure of the database, Create and alter tablespace commands, Temporary tablespaces, Create and manage datafiles, Use OMF, Drop tablespaces and datafiles. Manage users Predefined database administration accounts, User accounts, Create a user account, User authentication, Change a user's password, Manage a user account, Drop a user account, Monitor user information, Terminate user sessions. Manage profiles and resources Overview of user profiles, Profile resource parameters, Create profile command, Manage passwords with profiles, Control resource usage with profiles, Maintain profiles. Manage privileges Database access, Oracle supplied roles, System and object level privileges, The grant and revoke commands, Create, modify and drop roles, Use predefined roles. Database auditing Overview of database security, Overview of database auditing, Security compliance, Standard auditing, Unified audit trail, Separation of audit responsibilities with the AUDIT_ADMIN and AUDIT_VIEWER roles, Configure the audit trail, Specify audit options. Data concurrency and lock conflicts Levels of locking in Oracle, Methods used to acquire locks, Data concurrency, Possible causes of contention, DML locks, Prevent locking problems, Detect lock contention, Resolve conflicts. Undo management Undo data overview, Monitor and administer undo, Configure undo retention, Switch undo tablespaces, Specify the retention period, Guarantee undo retention, Retention period for flashback queries, View undo space information, Use the undo advisor, Size the undo tablespace, Alter an undo tablespace to a fixed size. Proactive database management Database Maintenance, View the alert log, The Automatic Workload Repository, Statistic levels, The Automatic Database Diagnostic Monitoring, Monitor an Oracle database, Use the Advisors, Set up notification rules/ Performance management Tuning information sources, Performance monitoring, Tuning activities, Performance planning, Instance tuning, Performance tuning methodology, Performance tuning data, Monitoring performance, Managing memory. SQL tuning SQL tuning, The Oracle Optimizer, SQL Plan directives, Adaptive execution plans, SQL Advisors, Automatic SQL Tuning results, Implement automatic tuning recommendations , SQL Tuning Advisor. Moving data Create directory objects , Data Pump architecture, Data Pump data dictionary views, Data Pump interactive mode, Data Pump API, Use Data Pump to export and import data, Overview of SQL Loader, Command line parameters, Record filtering, Control file keywords, Datafiles, SQL Loader data paths, External Tables. Automate tasks with the scheduler Introduction to the Scheduler, Access Rights, Scheduler components and workflow, Create a Job, Job Classes, Use time based, event based schedules, Create an event based schedule. Managing resources with Resource Manager Overview of the Database Resource Manage, Use the Resource Manager, Create Resource Plans, The default maintenance resource manager plan, Create Resource Plan Directives, Allocate resources for Resource Plans. Manage space Overview of space management, Block space management within segments, Segment types, Allocate extents, Allocate space, Row chaining and migration, Create tables without segments. Backup and recovery configuration Oracle backup solutions, Oracle suggested backup strategy, Overview of database backup, restore and recover, Flashback technology, Types of failure ,Instance recovery, Tune instance recovery, The MTTR Advisor, Media failure, Configure a database for recoverability Oracle support The Enterprise Manager Support Workbench, Register for security updates, Work with Oracle Support, My Oracle Support integration, Log Service Requests, Manage patches, Apply a patch