Milton Keynes 

Newport Pagnell

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(129, 129, 129); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(129, 129, 129);">Our telephone training takes place in your normal working situation, using the actual&nbsp;telephones and software, and the programming software clients that trainees will use when fully trained.</span><br style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);"><br style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);"><span style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">Our trainers will travel anywhere in the world to train you face to face, or if you prefer, we can offer our whole training catalogue remotely using Teams or Zoom.</span><br style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);"><br style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);"><span style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">On-site and live remote telecoms training sessions have a general reputation as most effective for trainees to continue to efficiently carry out their telecoms usage, programming and own in-house training of future new employees.</span><br style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);"><br style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);"><span style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129);">On-site training&nbsp;involves employees training at their place of work while they are doing their actual job, or in pre-organised classroom training sessions, based around hands-on interaction, trainer Q&amp;A and all carried out using your own site telephone system.</span></p><div style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;">&nbsp;<img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/avaya-equinox-desktop.jpg" style="width: 122px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 122px;" fr-original-class="fr-draggable"> <img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/zima-wallboard.png" style="width: 148px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 148px;" fr-original-class="fr-draggable"> <img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/3cxphone-for-windows.jpg" style="width: 145px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 145px;" fr-original-class="fr-draggable">&nbsp;</div><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;"><span style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style="color: rgb(129, 129, 129);"><br fr-original-style="" style="box-sizing: border-box;"></span></div><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;"><span style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style="color: rgb(129, 129, 129);">Our telephone trainers also offer consultations on your new or current telephone systems: looking into how you currently use your system, making suggestions on how programming could be tweaked and changed to improve your current usage, how to improve on call handling methods, and informing you of additional products which may&nbsp;be available on your system that you may not be aware of. This&nbsp;could help improve the level of communication across your company and interactions with your customers.</span><br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(129, 129, 129); box-sizing: border-box;" fr-original-style="color: rgb(129, 129, 129);">We believe t</span>elephone handset and voicemail training sessions are essential to the smooth and efficient&nbsp;running of your company, making sure your staff are aware of all the features and benefits that the telephone handsets can offer, and ensuring calls are dealt&nbsp;with quickly and effectively.</div><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;"><br fr-original-style="" style="box-sizing: border-box;"></div><div style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/avaya-179-1.jpg" style="width: 109px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 109px;" fr-original-class="fr-draggable">&nbsp;<img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/capture.jpg" style="width: 110px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 110px;" fr-original-class="fr-draggable">&nbsp;<img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/horizon-vvx450-new-pic.jpg" style="width: 111px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 111px;" fr-original-class="fr-draggable">&nbsp;<img src="https://www.telephone-trainers.com/uploads/4/8/9/5/48953913/3cx-fanvil-s4u.png" style="width: 126px; cursor: pointer; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 126px;" fr-original-class="fr-draggable">&nbsp;</div><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;"><br fr-original-style="" style="box-sizing: border-box;">System administration training is available to teach new administrators how to manage and control a variety of system features. This type of training is especially important when new administrators have little or no previous telecom knowledge or experience, but it is equally important at all levels to ensure the new system is utilised to its maximum capability. <br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">Administration days or Call Centre Software training days take one full day to complete.</div><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><h2 style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(129, 129, 129) !important;">Full Day Example: &nbsp;9:30 - 16:00</h2><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Day Structure</strong>&nbsp;<br fr-original-style="" style="box-sizing: border-box;">09:30 - 10:45 &nbsp;Handset &amp; VM session for up to 8 people<br fr-original-style="" style="box-sizing: border-box;">10:45 - 12:00 &nbsp; Handset &amp; VM session for up to 8 people<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">12:00 - 12:45 &nbsp;Lunch&nbsp;<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">12:45 - 14:00 &nbsp;Handset &amp; VM session for up to 8 people<br fr-original-style="" style="box-sizing: border-box;">14:00 - 15:15 &nbsp; Handset &amp; VM session for up to 8 people<br fr-original-style="" style="box-sizing: border-box;">15:15 - 16:30 &nbsp; Handset &amp; VM session for up to 8 people</div><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;"><br fr-original-style="" style="box-sizing: border-box;"></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; -webkit-user-select: none; box-sizing: border-box;"><h2 style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(129, 129, 129) !important;">Half Day Example: &nbsp;9:30 - 13:00</h2><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;">Switchboard training takes half a day (3-4 hours for up to 3 people). If you want to train more than 3 people, you may need to extend the day to a full day, to ensure everyone gets to have hands-on training on the switchboard.&nbsp;</div><h2 style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;">Super Users and Train the Trainer Sessions</h2><div style="color: rgb(129, 129, 129) !important; box-sizing: border-box;" fr-original-style=" color: rgb(129, 129, 129) !important;">Super User sessions can also be organised to show advanced system features in order to provide an ongoing training service to their colleagues, once the trainers have left the site.</div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Telephone Trainers Ltd

Telephone Training - Live On-Site and Remote Training Sessions 

Harpenden

<p>This is an essential programme for any member of staff whose role requires a high level of attention to detail. The focus is specifically on the handling of text and data, whether at the input stage or when collating information into reports and documents for use by others.</p><p>The session looks at both prevention and cure. For 'prevention', it focuses on understanding how common errors occur and on developing an awareness of the factors which influence our level of attentiveness. It introduces key psychological theories around attentiveness including the 'capacity' and 'bottleneck filter' models. And it looks at how working styles can affect attention to detail.</p><p>For 'cure', the programme looks at how to minimise the effect of stress on concentration as well as introducing a number of tools and techniques for promoting accuracy - at both the input and the checking stages. Particular attention is paid to proof-reading techniques.</p>By the end of the session, participants will:<ul><li>Appreciate why errors occur</li><li>Understand how stress and other factors can affect focus and accuracy</li><li>Know how to improve accuracy and reduce errors when handling text and data</li><li>Be able to proof-read text and number-based documents more accurately</li></ul><section>
                    <h3>1 The importance of accuracy</h3><ul><li>The impact of mistakes</li><li>Why accuracy is so important</li><li>Main reasons why errors occur</li></ul> <h3>2 Attentiveness theory</h3><ul><li>The 'capacity' and 'bottleneck filter' models</li><li>Selective attention</li><li>Chunking - big picture / little picture</li></ul> <h3>3 Preparing for accuracy</h3><ul><li>Working styles - how they affect detail-orientation</li><li>Identifying and minimising the impact of stress on concentration</li></ul> <h3>4 Practical strategies</h3><ul><li>How to improve accuracy and reduce errors when inputting text</li><li>Managing interruptions and distractions</li><li>Proofing text and numbers</li></ul> 


                </section>

The In House Training Company

Office Skills & Productivity

Counselling Skills

Organisational Skills

Study Skills

Analytical Skills

Management Skills

Accuracy Skills (In-House)

Belfast

<p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">Manual Handling covers more than simply lifting or carrying something. The term is used to describe activities such as lifting, lowering, pushing, pulling, carrying, moving, holding or restraining an object or person. It also covers activities that require the use of force or effort such as pulling a lever or operating power tools.&nbsp;</p><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">The aim of the course is to provide a theoretical knowledge and the practical skills to recognise the risk of unsafe practices.</p><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);"><img src="https://www.lloydsmotoring.co.uk/wp-content/uploads/2020/03/Manual-Handling-Photo.jpg" alt="Manual Handling Course" width="400" height="358" srcset="https://www.lloydsmotoring.co.uk/wp-content/uploads/2020/03/Manual-Handling-Photo.jpg 400w, https://www.lloydsmotoring.co.uk/wp-content/uploads/2020/03/Manual-Handling-Photo-300x269.jpg 300w" sizes="(max-width: 400px) 100vw, 400px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></p><h2 style="color: rgb(176, 12, 13); box-sizing: border-box;" fr-original-style=" color: rgb(176, 12, 13);">Benefits</h2><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">This course makes good business sense because it:</p><ul style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);"><li fr-original-style="" style="box-sizing: border-box;">reduces your lost days from sickness and absenteeism</li><li fr-original-style="" style="box-sizing: border-box;">improves your workforce productivity</li><li fr-original-style="" style="box-sizing: border-box;">lowers your healthcare costs, insurance premiums and compensation claims</li><li fr-original-style="" style="box-sizing: border-box;">delivers legal compliance for the Manual Handling Regulations 1992</li></ul><h2 style="color: rgb(176, 12, 13); box-sizing: border-box;" fr-original-style=" color: rgb(176, 12, 13);">Why good practice is important</h2><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">Over 30 per cent of all accidents reported to the&nbsp;<a href="https://www.hse.gov.uk/msd/manual-handling/index.htm" style="color: rgb(0, 14, 157); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(0, 14, 157);">Health and Safety Executive</a>&nbsp;are connected with Manual Handling.</p><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">Injuries can affect not only the back, but also limbs, muscles, tendons and the heart. As these injuries take longer to heal, they can impact longer term health.</p><h2 style="color: rgb(176, 12, 13); box-sizing: border-box;" fr-original-style=" color: rgb(176, 12, 13);">Course Content and Duration</h2><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);"><img alt="Manual Handling Course" width="311" height="207" src="https://lloydsmotoring.co.uk/wp-content/uploads/2013/01/IMG_3148-2.jpg" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></p><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">Aspects covered include:</p><ul style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);"><li fr-original-style="" style="box-sizing: border-box;">overview of all legal requirements</li><li fr-original-style="" style="box-sizing: border-box;">best practice Manual Handling techniques</li><li fr-original-style="" style="box-sizing: border-box;">types of injuries that can occur</li></ul><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">The course duration is one day and includes both theory and practical elements.</p><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);">On successful completion a certificate is issued.</p><p style="color: rgb(68, 68, 68); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(68, 68, 68);"><span style="color: rgb(255, 255, 255); box-sizing: border-box;" fr-original-style=" color: rgb(255, 255, 255);"><a href="https://www.lloydsmotoring.co.uk/contact-us" style="color: rgb(255, 255, 255); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(255, 255, 255);">GET IN TOUCH TO FIND OUT MORE</a></span></p>

Lloyds School Of Motoring

Manual Handling covers more than simply lifting or carrying something. The term is used to describe activities such as lifting, lowering, pushing, pulling, carrying, moving, holding or restraining an object or person. It also covers activities that require the use of force or effort such as pulling a lever or operating power tools. 

The aim of the course is to provide a theoretical knowledge and the practical skills to recognise the risk of unsafe practices.

MANUAL HANDLING

<p>Meetings are a fact of working life - both virtual and physical meetings. Recording the key points from meetings is critical to making sure that accurate information is captured, and action points are clearly identified and allocated. This virtual training session will support members of staff to develop their skills in recording the key points from meetings and discussions.</p>This course will help participants:<ul><li>Describe the different levels of note taking and pick the appropriate style for the meeting</li><li>Prepare to take minutes in the virtual and the physical environment</li><li>Liaise and work in partnership with the meeting Chair</li><li>Use a template to enable the capturing of key points</li><li>Set up the room ready for the meeting</li><li>Identify key points to record, versus what not to record</li><li>Interrupt the meeting confidently to check key points</li><li>Take neutral, accurate and concise records</li><li>Produce a well-laid out set of minutes.</li></ul><section>
                    <h3>1 Introduction</h3><ul><li>Objectives and overview</li><li>Introductions and personal aims</li></ul> <h3>2 An introduction to minutes</h3><ul><li>Purpose and use</li><li>Different levels of notetaking</li></ul> <h3>3 Preparing to take minutes</h3><ul><li>Identifying the purpose of the meeting</li><li>Working with the Chair</li><li>Tips and techniques to prepare effectively</li><li>Case studies, review and discussion</li><li>The physical environment: setting up for a meeting</li></ul> <h3>4 Listening and recording</h3><ul><li>Tips and techniques to make the process easier</li><li>How to interrupt a meeting</li><li>What to record; what to leave out</li><li>Recording in short-form using playscript and bullet-points</li><li>Listening neutrally</li><li>Activity: Minuting a Meeting</li><li>The tricky ones and how to overcome problems in the meeting</li></ul> <h3>5 Preparing the minutes</h3><ul><li>Producing a set of draft minutes</li><li>Tips on grammar, punctuation and layout</li><li>Stylistic variation</li><li>Managing feedback from the Chair</li></ul> <h3>6 Review</h3><ul><li>Summary of key learning points</li><li>Action planning</li></ul> 


                </section>

Meeting Skills

Minute Taking

Meetings

Note Taking

Chairing Meetings

Minute taking (In-House)

<p>How do you manage yourself under pressure? Are there times you get hijacked by your emotions and find it hard to deal with setbacks? How good are you at dealing with change?</p><p>Resilience is all about having the ability to adapt, deal with change constructively and bounce back from adversity. While some people are naturally more resilient that others it is something that can be learnt.</p><p>This session focuses on helping you respond positively to the pressures and demands of work and take specific steps in building your personal resilience.</p><p>Take away: Action planner for i-resilience profile.</p>You will have the opportunity to:<ul><li>Gain insight into the relationship between work pressure, performance, wellbeing and resilience</li><li>Explore your natural strengths and how to manage what pushes you into a less resourceful state</li><li>Understand the skills and techniques that underpin the behaviours and attitudes of highly resilient people</li></ul>

Stress Management

Emotional Resilience

Mental Resilience

Mental Health At Work

Resilience

Personal Productivity

Resilience (In-House)

<p>The often-used phrase, 'just the receptionist', completely misrepresents the role. An excellent receptionist is a most valuable resource for any organisation.</p><p>This programme has been designed specifically to deal with the essential skills necessary to represent the organisation to the best possible effect. It will also help you get the most out of your working day.</p>There are six key reasons to take part in this workshop. It will help you:<ul><li>See your role in a new light</li><li>Develop your communication skills</li><li>Deal with different types of customer and situation</li><li>Boost your confidence</li><li>Cope in a pressurised environment</li><li>Get more satisfaction from your working day</li></ul><section>
                    <h3>1 Introduction</h3><ul><li>Workshop objectives and personal objectives</li><li>The challenges of 21st century communication</li><li>What makes an excellent point of Reception? And why is it so important?</li><li>Who and where are our customers?</li><li>As a customer, how do you like to be treated?</li><li>What makes people feel valued?</li><li>Objective and subjective aspects of customer service</li><li>'Micro moments' that shape the relationship</li></ul> <h3>2 Communication on reception</h3><ul><li>Definition of communication</li><li>Barriers to good communication</li><li>The 'recipe' of verbal, vocal and visual aspects of communication</li><li>Differences between communicating face-to-face and on the telephone</li><li>Communication 'leaks'</li><li>The primitive human response</li><li>The impact of visual communication - body language, gesture and facial expression</li><li>Voice - tone, speed, volume, pitch, clarity, inflection, pacing</li><li>Words - positive words and phrases compared with negative terminology</li><li>Professional greetings face-to-face</li><li>Steering the conversation with effective questioning</li></ul> <h3>3 Telephone excellence</h3><ul><li>How we use the telephone</li><li>Qualities of the telephone</li><li>Non-verbal communication on the telephone - what aspects can be 'seen' by the other person?</li><li>Professional telephone etiquette</li><li>Taking and leaving messages - key points that can help customers, colleagues and the organisation</li><li>Clarifying information</li></ul> <h3>4 Listening skills for accuracy and relationship building</h3><ul><li>How accurate are your listening skills?</li><li>What are the challenges for accurate listening?</li><li>Active / empathetic listening</li></ul> <h3>5 Creating a rapport by 'style flexing'</h3><ul><li>Understanding how different people communicate</li><li>Shaping our message to the other person so that they feel understood</li><li>How changing situations can alter communication needs</li></ul> <h3>6 Confidence and assertiveness</h3><ul><li>Recognising different styles of behaviour - aggressive, passive and assertive</li><li>Qualities of assertive communication - verbal, vocal and visual</li><li>Assertive techniques - basic, persistence, negotiation / empathetic</li><li>Demonstrating confidence</li></ul> <h3>7 Coping in a pressurised environment</h3><ul><li>Words - the most useful ones to use with stressed people and identifying the 'red rag' words</li><li>Challenging situations - what do you find difficult and how do you respond?</li><li>Dealing with outbursts of anger</li><li>Bringing non-stop talkers back from their tangent</li><li>Constructive ways to say 'no'</li></ul> <h3>8 Pulling it all together</h3><ul><li>Action plans</li><li>Summary of key learning points</li></ul> 


                </section>

Professional Skills

Business Communication Skills

Presentation Skills

Reception perfection (In-House)

<p>This one-day workshop is designed to help users work with advanced features within Word. It includes hands-on exercises to help make complex documents more manageable. Participants will learn how to share and collaborate on documents and track document changes.</p>This course will help participants:<ul><li>Add document links to files, websites, bookmarks and headings</li><li>Create and revise footnotes and endnotes</li><li>Use cross-referencing</li><li>Insert and mark a document index</li><li>Use comments within a document</li><li>Create and edit document templates</li><li>Set up picture and table captioning</li><li>Work with tracked changes, including viewing, accepting and rejecting changes</li><li>Use tables of contents</li><li>Transfer styles across files using styles organiser</li><li>Protect and restrict the opening and editing of documents</li><li>Work with document themes</li><li>Work with subdocuments</li><li>Use ribbon buttons and groups</li></ul><section>
                    <h3>1 Adding document links</h3><ul><li>Adding links to a document</li><li>Linking to files, websites and email</li><li>Adding and linking to bookmarks</li><li>Linking to document headings</li></ul> <h3>2 Captioning and cross-referencing</h3><ul><li>Inserting picture and table captions</li><li>Creating and updating a table of figures</li><li>Adding and revising endnotes and footnotes</li><li>Understanding cross-reference types</li><li>Creating a cross-reference</li><li>Marking and inserting a document index</li></ul> <h3>3 Collaborating on documents</h3><ul><li>Inserting and viewing documents</li><li>Navigating through comments</li><li>Replying to a comment</li><li>Printing comments</li></ul> <h3>4 Tracking changes</h3><ul><li>Using tracking changes within a document</li><li>Choosing how to view document revisions</li><li>Accepting and rejecting changes</li></ul> <h3>5 Comparing documents</h3><ul><li>Comparing two documents</li><li>Combining changes into a single document</li><li>Accepting and rejecting changes</li></ul> <h3>6 Protecting a document</h3><ul><li>Restricting opening or editing of documents</li><li>Defining regions for editing</li><li>Restricting document formatting</li></ul> <h3>7 Outline view</h3><ul><li>Collapsing paragraphs with heading styles</li><li>Managing files with subdocuments</li><li>Editing and locking subdocuments</li><li>Sharing subdocuments</li></ul> <h3>8 Document themes</h3><ul><li>Standardise document formatting with themes</li><li>Using a theme to match corporate branding</li><li>Transferring themes across files</li></ul> <h3>9 Creating templates</h3><ul><li>Creating and editing document templates</li><li>Adding font and heading styles to templates</li><li>Defining file locations for shared templates</li><li>Copying styles across templates and files</li></ul> <h3>10 Customising the ribbon</h3><ul><li>Customising ribbon buttons</li><li>Adding new ribbons</li><li>Adding buttons to ribbon groups</li></ul> 


                </section>

Document Control

Office Skills

Office Productivity

Microsoft Office

Microsoft Word

Word - advanced (In-House)

<p>If you want to be better at making to-do lists or managing time better this is NOT for you! The time challenges we all face at work need to be addressed with a different approach.</p><p>This 'bite-size' session takes a fresh approach to how we deal with time personally and challenges the belief that we don't always have enough time. The workshop will be participative, interactive, and will cover the personal relationship we have with time and how this impacts on dealing with challenges and ever-changing priorities on a daily basis at work. The workshop will give you some practical tools and ideas on dealing with your thieves of time from a different perspective, including interruptions and emails.</p>To enable participants to organise and use their time effectively, using strategies to help with both 'thinking' and 'doing' that are fit for purpose. This workshop will enable you to:<ul><li>Recognise the barriers to effective time management and set goals to overcome them and get things done</li><li>Understand how their mindset affects how they use time and use better ways to deal with the inbuilt patterns of behaviour this produces when at work</li><li>Plan for tasks and projects in a productive way</li><li>Use some new tools and techniques to tackle time thieves, including email and interruptions</li><li>Review and evaluate their learning and have an action plan to take back to work</li></ul><section>
                    <h3>1 Welcome, introductions and objectives</h3><ul><li>Exploring your relationship with time and how you focus your mind on daily work pressures in relation to time</li><li>Past, present and future - where do you focus your energy at work?</li><li>Time thieves - exploring the results of the pre-workshop questionnaire and learning strategies to deal with the roots of your time thieves</li></ul> <h3>2 Personal strategies and tools: having a new mindset</h3><ul><li>Emails, interruptions and curve balls</li><li>Review and evaluation of learning</li><li>Action-planning</li></ul> 


                </section>

Team Building

Time Management

Making the most of your time (In-House)

<p>This one-day introduction workshop is intended for users who need to get to grips with the essentials of Microsoft Outlook.  It will provide you with the basic skills you need to effectively start using Outlook to manage your emails, calendar, contacts, tasks and notes.</p>This course will help participants:<ul><li>Send messages with added email options applied</li><li>Quickly file messages away for safe keeping</li><li>Manage messages and attachments</li><li>Organise calendar meetings and check other people's schedules</li><li>Respond to a meeting request</li><li>Create a contacts list</li><li>Manage daily tasks</li><li>Use reading and folder panes</li><li>Create and manage folders</li><li>Use auto reply</li><li>Use notes</li><li>Utilise Outlook's printing functionality</li></ul><section>
                    <h3>1 Getting started</h3><ul><li>Using the reading pane</li><li>Using the folder pane</li><li>Changing inbox views</li><li>Managing the to-do bar</li></ul> <h3>2 Emailing messages</h3><ul><li>Replying to and forwarding messages</li><li>Adding message options</li><li>Attaching files to an email message</li><li>Opening and saving attachments</li></ul> <h3>3 Outlook folders</h3><ul><li>Creating and managing folders</li><li>Moving messages into folders</li><li>Adding folders to favourites</li><li>Using search folder</li><li>Always moving messages in conversation</li><li>Automatically move messages with rules</li></ul> <h3>4 Managing messages</h3><ul><li>Using instant search</li><li>Finding messages by criteria</li><li>Grouping and sorting messages</li><li>Categorising messages</li><li>Adding message follow up flags</li><li>Filtering messages with the people pane</li></ul> <h3>5 Using auto reply</h3><ul><li>Replying to messages whilst you are away</li><li>Managing auto reply settings</li><li>Applying rules to auto reply</li></ul> <h3>6 Outlook calendars</h3><ul><li>Adding and editing appointments</li><li>Adding calendar reminders</li><li>Moving and copying appointments</li><li>Creating all day events</li><li>Recurring appointments</li><li>Sharing your calendar</li><li>Opening another user's calendar</li></ul> <h3>7 Planning a meeting</h3><ul><li>Arranging meetings</li><li>Inviting attendees to meetings</li><li>Responding to meeting invites</li></ul> <h3>8 Outlook contacts</h3><ul><li>Creating and editing a contact</li><li>Saving emails as contacts</li><li>Finding contacts</li><li>Sending messages to contacts</li><li>Creating contact groups</li></ul> <h3>9 Adding tasks</h3><ul><li>Creating and editing tasks</li><li>Completing tasks</li><li>Assigning a task to another user</li><li>Responding to a task request</li></ul> <h3>10 Notes</h3><ul><li>Creating and editing tasks</li><li>Emailing notes</li><li>Sticking notes on your desktop</li></ul> <h3>11 Printing</h3><ul><li>Printing messages</li><li>Printing calendars</li><li>Printing contacts</li></ul> 


                </section>

Office Management

Outlook

Microsoft Outlook

Outlook - introduction (In-House)

<p>This one-day workshop is intended for participants who have a basic understanding of Outlook but who want to know how to use its advanced features to manage their email communications, calendar events, contact information and other communication tasks.</p>This course will help participants:<ul><li>Gain confidence using Outlook and its advanced features</li><li>Organise and prioritise email messages</li><li>Archive messages for safe-keeping</li><li>Use rules to process received or sent messages automatically</li><li>Manage scheduled meetings with others</li><li>Give others permission to view and manage their folders and items</li><li>Use contacts and commands to find out more about a person or company</li><li>Prioritise work-flow using tasks and assigning tasks to others</li></ul><section>
                    <h3>1 Email messages</h3><ul><li>Combining multiple clicks with quick steps</li><li>Following up flag options</li><li>Saving multiple attachments</li><li>Attaching a folder of files</li><li>Recalling and replacing a message</li><li>Categorising messages with conditional formatting</li></ul> <h3>2 Message options</h3><ul><li>Adding options to messages</li><li>Marking a message as private</li><li>Receiving quick responses with voting buttons</li><li>Directing replies to specific users</li><li>Delaying sent messages</li><li>Inserting links in messages</li></ul> <h3>3 Stay organised with rules</h3><ul><li>Using rules to automate message flow</li><li>Moving messages with rules</li><li>Using the rules wizard</li><li>Setting up rules with conditions</li><li>Using rules that work whilst you are away</li></ul> <h3>4 Message clean-up</h3><ul><li>Using conversation clean-up</li><li>Using mailbox clean-up</li><li>Moving messages to the archive folder</li><li>Archiving folder properties</li><li>Auto-archiving properties</li></ul> <h3>5 Managing calendars</h3><ul><li>Creating calendar groups</li><li>Sharing calendars with permissions</li><li>Setting up working days and times</li><li>Managing time zones</li><li>Categorise appointments with conditional formatting</li><li>Publishing a calendar</li></ul> <h3>6 Schedule meetings</h3><ul><li>Scheduling a meeting</li><li>Managing meeting responses</li><li>Proposing new meeting times</li><li>Adding attendees to a meeting</li><li>Viewing multiple appointments</li></ul> <h3>7 Using contacts</h3><ul><li>Merging contacts to letters</li><li>Merging contacts to labels</li><li>Mail merging contacts in Word</li><li>Exporting contacts to Excel</li></ul> <h3>8 Managing tasks</h3><ul><li>Organising your workload with tasks</li><li>Categorising tasks</li><li>Assigning tasks to others</li><li>Sending a task status report</li><li>Allocating time for tasks</li><li>Regenerating a new task</li><li>Viewing your tasks in the calendar</li></ul> <h3>9 Adding message items</h3><ul><li>Adding calendars to messages</li><li>Adding business cards to messages</li></ul> <h3>10 Email accounts</h3><ul><li>Adding multiple user accounts</li><li>Adding account permissions</li></ul> 


                </section>

Gmail Productivity

Outlook - advanced (In-House)

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>This course is for experienced information technology (IT) professionals, typically described as Enterprise Desktop Administrators (EDAs). These EDAs deploy, manage, and maintain PCs, devices, and applications across medium, large, and enterprise organizations. A significant portion of this audience uses, or intends to use, the latest release of Configuration Manager to manage and deploy PCs, devices, and applications.</p>Overview<p>Describe the features Configuration Manager and Intune include, and explain how you can use these features to manage PCs and mobile devices in an enterprise environment. Analyze data by using queries and reports. Prepare a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Intune. Deploy and manage the Configuration Manager client. Configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and software metering. Identify and configure the most appropriate method to distribute and manage content used for deployments. Distribute, deploy, and monitor applications for managed users and systems. Maintain software updates for PCs that Configuration Manager manages. Implement Endpoint Protection for managed PCs. Configure an operating-system deployment strategy by using Configuration Manager. Manage and maintain a Configuration Manager site.</p><p>This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager. You also will learn how to optimize Endpoint Protection, manage compliance, and create management queries and reports.  Although this course and the associated labs are written for Microsoft Endpoint Configuration Manager and Windows 11, the skills taught will also be backwards compatible with previous editions of System Center Configuration Manager and Windows 10.</p>Prerequisites<p></p><li>Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.</li>  <li>Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.</li>  <li>Installation, configuration, and troubleshooting for Windows-based personal computers.</li>  <li>Basic concepts of public key infrastructure (PKI) security.</li>  <li>Basic understanding of scripting and Windows PowerShell syntax.</li>  <li>Basic understanding of Windows Server roles and services.</li>  <li>Basic understanding of the configuration options for iOS and Android Mobile device platforms.</li><p></p></div><div id="course-pills-2"><h3>1 - Managing computers and mobile devices in the enterprise</h3> <ul> <li>Overview of systems management by using enterprise management solutions</li> <li>Overview of the Configuration Manager architecture</li> <li>Overview of the Configuration Manager administrative tools</li> <li>Tools for monitoring and troubleshooting a Configuration Manager site</li> </ul> <h3>2 - Analyzing data using queries, reports, and CMPivot</h3> <ul> <li>Introduction to queries</li> <li>Configuring SQL Server Reporting Services</li> <li>Analyzing the real-time state of a device by using CMPivot</li> </ul> <h3>3 - Preparing the Configuration Manager management infrastructure</h3> <ul> <li>Configuring site boundaries and boundary groups</li> <li>Configuring resource discovery</li> <li>Organizing resources using device and user collections</li> </ul> <h3>4 - Deploying and managing the Configuration Manager client</h3> <ul> <li>Overview of the Configuration Manager client</li> <li>Deploying the Configuration Manager client</li> <li>Configuring and monitoring client status</li> <li>Managing client settings and performing management operations</li> </ul> <h3>5 - Managing inventory for PCs and applications</h3> <ul> <li>Overview of inventory collection</li> <li>Configuring hardware and software inventory</li> <li>Managing inventory collection</li> <li>Configuring software metering</li> <li>Configuring and managing Asset Intelligence</li> </ul> <h3>6 - Distributing and managing content used for deployments</h3> <ul> <li>Preparing the infrastructure for content management</li> <li>Distributing and managing content on distribution points</li> </ul> <h3>7 - Deploying and managing applications</h3> <ul> <li>Overview of application management</li> <li>Creating applications</li> <li>Deploying applications</li> <li>Managing applications</li> <li>Deploying and managing Windows apps</li> </ul> <h3>8 - Maintaining software updates for managed PCs</h3> <ul> <li>The software updates process</li> <li>Preparing a Configuration Manager site for software updates</li> <li>Managing software updates</li> <li>Configuring automatic deployment rules</li> <li>Monitoring and troubleshooting software updates</li> <li>Enabling third-party updates</li> </ul> <h3>9 - Implementing Defender Protection for managed PCs</h3> <ul> <li>Overview of Endpoint Protection in Configuration Manager</li> <li>Configuring, deploying, and monitoring Endpoint Protection policies</li> <li>Configuring and deploying advanced threat policies</li> <h3>10 - Managing compliance and secure data access</h3> <ul> <li>Overview of Compliance Settings</li> <li>Configuring compliance settings</li> <li>Viewing compliance results</li> <li>Managing resource and data access</li> <h3>11 - Managing operating system deployment</h3> <ul> <li>An overview of operating system deployment</li> <li>Preparing a site for operating system deployment</li> <li>Deploying an operating system</li> <li>Managing Windows as a service</li> <h3>12 - Managing and maintaining a Configuration Manager site</h3> <ul> <li>Configuring role-based administration</li> <li>Configuring Remote Tools</li> <li>Overview of Configuration Manager site maintenance and Management Insights</li> <li>Backing up and recovering a Configuration Manager site</li> <li>Updating the Configuration Manager infrastructure</li> <h3>13 - What?s new in Microsoft Endpoint Configuration Manager</h3> <ul> <li>Whats new in Microsoft Endpoint Manager covering each semi annual release</li> </ul></ul></ul></ul></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans 55348: Administering Microsoft Endpoint Configuration Manager training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the 55348: Administering Microsoft Endpoint Configuration Manager course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Nexus Human

Microsoft Certification

Sccm

Microsoft Certified Technology Specialist (MCTS)

Commercial & Contract Management Certification Program (CCM)

IT Manager

Microsoft Certified Trainer (MCT)

55348 Administering Microsoft Endpoint Configuration Manager

General Admission

<span dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Power BI is a suite of business analytics tools that deliver insights throughout your organization. Connect to hundreds of data sources, simplify data prep, and drive ad-hoc analysis.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span dir="ltr" fr-original-style="" style="box-sizing: border-box;">The course will introduce all the Power BI technologies including Power Query, DAX, Data Modelling (Power Pivot), M. We will go through a methodology for automating all your reporting needs and teach you how to create beautiful reports and dashboards giving you a 360-degree view of your business.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This instructor-led course includes:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">2 weeks of self-paced essential learning content that you are to complete before the instructor-led live virtual sessions begin</li><li fr-original-style="" style="box-sizing: border-box;">6 instructor-led liver-virtual sessions of 2 hours each. Each Session will have a 15-minute break.</li><li fr-original-style="" style="box-sizing: border-box;">Intersession Assignments that you are expected to complete and discuss in your preassigned groups during the session.</li><li fr-original-style="" style="box-sizing: border-box;">Capstone Project</li><li fr-original-style="" style="box-sizing: border-box;">Access to our community of life-long learners.</li><li fr-original-style="" style="box-sizing: border-box;">Downloadable Certificate you can link to your LinkedIn Page</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">For more details about this course, visit bit.ly/dbrownPBItraining&nbsp;</p></span>

dbrownconsulting

Powerbi

Microsoft Power BI

Data Analysis

Data Analyst

Business Data Analysis

Supercharge your skills and career and learn in-demand knowledge needed to build business intelligence dashboards. This beginner to intermediate level course will introduce you to all the Power BI technologies i.e. Power Query, DAX, Data Modelling (Power Pivot), M, types of visualizations, etc.

Reporting and Analytics with Power BI

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>The Microsoft Security Operations Analyst collaborates with organizational stakeholders to secure information technology systems for the organization. Their goal is to reduce organizational risk by rapidly remediating active attacks in the environment, advising on improvements to threat protection practices, and referring violations of organizational policies to appropriate stakeholders. Responsibilities include threat management, monitoring, and response by using a variety of security solutions across their environment. The role primarily investigates, responds to, and hunts for threats using Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft 365 Defender, and third-party security products. Since the Security Operations Analyst consumes the operational output of these tools, they are also a critical stakeholder in the configuration and deployment of these technologies.</p><p></p><p></p><p>Learn how to investigate, respond to, and hunt for threats using Microsoft Sentinel, Microsoft Defender for Cloud, and Microsoft 365 Defender. In this course you will learn how to mitigate cyberthreats using these technologies. Specifically, you will configure and use Microsoft Sentinel as well as utilize Kusto Query Language (KQL) to perform detection, analysis, and reporting. The course was designed for people who work in a Security Operations job role and helps learners prepare for the exam SC-200: Microsoft Security Operations Analyst.</p><p></p>Prerequisites<p></p><li>Basic understanding of Microsoft 365</li>  <li>Fundamental understanding of Microsoft security, compliance, and identity products</li>   <li> Intermediate understanding of Windows 10</li>  <li> Familiarity with Azure services, specifically Azure SQL Database and Azure Storage</li>   <li> Familiarity with Azure virtual machines and virtual networking</li>   <li>Basic understanding of scripting concepts.</li><p></p></div><div id="course-pills-2"><h3>1 - Introduction to Microsoft 365 threat protection</h3> <ul> <li>Explore Extended Detection &amp; Response (XDR) response use cases</li> <li>Understand Microsoft Defender XDR in a Security Operations Center (SOC)</li> <li>Explore Microsoft Security Graph</li> <li>Investigate security incidents in Microsoft Defender XDR</li> </ul> <h3>2 - Mitigate incidents using Microsoft 365 Defender</h3> <ul> <li>Use the Microsoft Defender portal</li> <li>Manage incidents</li> <li>Investigate incidents</li> <li>Manage and investigate alerts</li> <li>Manage automated investigations</li> <li>Use the action center</li> <li>Explore advanced hunting</li> <li>Investigate Microsoft Entra sign-in logs</li> <li>Understand Microsoft Secure Score</li> <li>Analyze threat analytics</li> <li>Analyze reports</li> <li>Configure the Microsoft Defender portal</li> </ul> <h3>3 - Protect your identities with Microsoft Entra ID Protection</h3> <ul> <li>Microsoft Entra ID Protection overview</li> <li>Detect risks with Microsoft Entra ID Protection policies</li> <li>Investigate and remediate risks detected by Microsoft Entra ID Protection</li> </ul> <h3>4 - Remediate risks with Microsoft Defender for Office 365</h3> <ul> <li>Automate, investigate, and remediate</li> <li>Configure, protect, and detect</li> <li>Simulate attacks</li> </ul> <h3>5 - Safeguard your environment with Microsoft Defender for Identity</h3> <ul> <li>Configure Microsoft Defender for Identity sensors</li> <li>Review compromised accounts or data</li> <li>Integrate with other Microsoft tools</li> </ul> <h3>6 - Secure your cloud apps and services with Microsoft Defender for Cloud Apps</h3> <ul> <li>Understand the Defender for Cloud Apps Framework</li> <li>Explore your cloud apps with Cloud Discovery</li> <li>Protect your data and apps with Conditional Access App Control</li> <li>Walk through discovery and access control with Microsoft Defender for Cloud Apps</li> <li>Classify and protect sensitive information</li> <li>Detect Threats</li> </ul> <h3>7 - Respond to data loss prevention alerts using Microsoft 365</h3> <ul> <li>Describe data loss prevention alerts</li> <li>Investigate data loss prevention alerts in Microsoft Purview</li> <li>Investigate data loss prevention alerts in Microsoft Defender for Cloud Apps</li> </ul> <h3>8 - Manage insider risk in Microsoft Purview</h3> <ul> <li>Insider risk management overview</li> <li>Create and manage insider risk policies</li> <li>Investigate insider risk alerts</li> <li>Take action on insider risk alerts through cases</li> <li>Manage insider risk management forensic evidence</li> <li>Create insider risk management notice templates</li> </ul> <h3>9 - Investigate threats by using audit features in Microsoft Defender XDR and Microsoft Purview Standard</h3> <ul> <li>Explore Microsoft Purview Audit solutions</li> <li>Implement Microsoft Purview Audit (Standard)</li> <li>Start recording activity in the Unified Audit Log</li> <li>Search the Unified Audit Log (UAL)</li> <li>Export, configure, and view audit log records</li> <li>Use audit log searching to investigate common support issues</li> </ul> <h3>10 - Investigate threats using audit in Microsoft Defender XDR and Microsoft Purview (Premium)</h3> <ul> <li>Explore Microsoft Purview Audit (Premium)</li> <li>Implement Microsoft Purview Audit (Premium)</li> <li>Manage audit log retention policies</li> <li>Investigate compromised email accounts using Purview Audit (Premium)</li> </ul> <h3>11 - Investigate threats with Content search in Microsoft Purview</h3> <ul> <li>Explore Microsoft Purview eDiscovery solutions</li> <li>Create a content search</li> <li>View the search results and statistics</li> <li>Export the search results and search report</li> <li>Configure search permissions filtering</li> <li>Search for and delete email messages</li> </ul> <h3>12 - Protect against threats with Microsoft Defender for Endpoint</h3> <ul> <li>Practice security administration</li> <li>Hunt threats within your network</li> </ul> <h3>13 - Deploy the Microsoft Defender for Endpoint environment</h3> <ul> <li>Create your environment</li> <li>Understand operating systems compatibility and features</li> <li>Onboard devices</li> <li>Manage access</li> <li>Create and manage roles for role-based access control</li> <li>Configure device groups</li> <li>Configure environment advanced features</li> </ul> <h3>14 - Implement Windows security enhancements with Microsoft Defender for Endpoint</h3> <ul> <li>Understand attack surface reduction</li> <li>Enable attack surface reduction rules</li> </ul> <h3>15 - Perform device investigations in Microsoft Defender for Endpoint</h3> <ul> <li>Use the device inventory list</li> <li>Investigate the device</li> <li>Use behavioral blocking</li> <li>Detect devices with device discovery</li> </ul> <h3>16 - Perform actions on a device using Microsoft Defender for Endpoint</h3> <ul> <li>Explain device actions</li> <li>Run Microsoft Defender antivirus scan on devices</li> <li>Collect investigation package from devices</li> <li>Initiate live response session</li> </ul> <h3>17 - Perform evidence and entities investigations using Microsoft Defender for Endpoint</h3> <ul> <li>Investigate a file</li> <li>Investigate a user account</li> <li>Investigate an IP address</li> <li>Investigate a domain</li> </ul> <h3>18 - Configure and manage automation using Microsoft Defender for Endpoint</h3> <ul> <li>Configure advanced features</li> <li>Manage automation upload and folder settings</li> <li>Configure automated investigation and remediation capabilities</li> <li>Block at risk devices</li> </ul> <h3>19 - Configure for alerts and detections in Microsoft Defender for Endpoint</h3> <ul> <li>Configure advanced features</li> <li>Configure alert notifications</li> <li>Manage alert suppression</li> <li>Manage indicators</li> </ul> <h3>20 - Utilize Vulnerability Management in Microsoft Defender for Endpoint</h3> <ul> <li>Understand vulnerability management</li> <li>Explore vulnerabilities on your devices</li> <li>Manage remediation</li> </ul> <h3>21 - Plan for cloud workload protections using Microsoft Defender for Cloud</h3> <ul> <li>Explain Microsoft Defender for Cloud</li> <li>Describe Microsoft Defender for Cloud workload protections</li> <li>Enable Microsoft Defender for Cloud</li> </ul> <h3>22 - Connect Azure assets to Microsoft Defender for Cloud</h3> <ul> <li>Explore and manage your resources with asset inventory</li> <li>Configure auto provisioning</li> <li>Manual log analytics agent provisioning</li> </ul> <h3>23 - Connect non-Azure resources to Microsoft Defender for Cloud</h3> <ul> <li>Protect non-Azure resources</li> <li>Connect non-Azure machines</li> <li>Connect your AWS accounts</li> <li>Connect your GCP accounts</li> </ul> <h3>24 - Manage your cloud security posture management?</h3> <ul> <li>Explore Secure Score</li> <li>Explore Recommendations</li> <li>Measure and enforce regulatory compliance</li> <li>Understand Workbooks</li> </ul> <h3>25 - Explain cloud workload protections in Microsoft Defender for Cloud</h3> <ul> <li>Understand Microsoft Defender for servers</li> <li>Understand Microsoft Defender for App Service</li> <li>Understand Microsoft Defender for Storage</li> <li>Understand Microsoft Defender for SQL</li> <li>Understand Microsoft Defender for open-source databases</li> <li>Understand Microsoft Defender for Key Vault</li> <li>Understand Microsoft Defender for Resource Manager</li> <li>Understand Microsoft Defender for DNS</li> <li>Understand Microsoft Defender for Containers</li> <li>Understand Microsoft Defender additional protections</li> </ul> <h3>26 - Remediate security alerts using Microsoft Defender for Cloud</h3> <ul> <li>Understand security alerts</li> <li>Remediate alerts and automate responses</li> <li>Suppress alerts from Defender for Cloud</li> <li>Generate threat intelligence reports</li> <li>Respond to alerts from Azure resources</li> </ul> <h3>27 - Construct KQL statements for Microsoft Sentinel</h3> <ul> <li>Understand the Kusto Query Language statement structure</li> <li>Use the search operator</li> <li>Use the where operator</li> <li>Use the let statement</li> <li>Use the extend operator</li> <li>Use the order by operator</li> <li>Use the project operators</li> </ul> <h3>28 - Analyze query results using KQL</h3> <ul> <li>Use the summarize operator</li> <li>Use the summarize operator to filter results</li> <li>Use the summarize operator to prepare data</li> <li>Use the render operator to create visualizations</li> </ul> <h3>29 - Build multi-table statements using KQL</h3> <ul> <li>Use the union operator</li> <li>Use the join operator</li> </ul> <h3>30 - Work with data in Microsoft Sentinel using Kusto Query Language</h3> <ul> <li>Extract data from unstructured string fields</li> <li>Extract data from structured string data</li> <li>Integrate external data</li> <li>Create parsers with functions</li> </ul> <h3>31 - Introduction to Microsoft Sentinel</h3> <ul> <li>What is Microsoft Sentinel?</li> <li>How Microsoft Sentinel works</li> <li>When to use Microsoft Sentinel</li> </ul> <h3>32 - Create and manage Microsoft Sentinel workspaces</h3> <ul> <li>Plan for the Microsoft Sentinel workspace</li> <li>Create a Microsoft Sentinel workspace</li> <li>Manage workspaces across tenants using Azure Lighthouse</li> <li>Understand Microsoft Sentinel permissions and roles</li> <li>Manage Microsoft Sentinel settings</li> <li>Configure logs</li> </ul> <h3>33 - Query logs in Microsoft Sentinel</h3> <ul> <li>Query logs in the logs page</li> <li>Understand Microsoft Sentinel tables</li> <li>Understand common tables</li> <li>Understand Microsoft Defender XDR tables</li> </ul> <h3>34 - Use watchlists in Microsoft Sentinel</h3> <ul> <li>Plan for watchlists</li> <li>Create a watchlist</li> <li>Manage watchlists</li> </ul> <h3>35 - Utilize threat intelligence in Microsoft Sentinel</h3> <ul> <li>Define threat intelligence</li> <li>Manage your threat indicators</li> <li>View your threat indicators with KQL</li> </ul> <h3>36 - Connect data to Microsoft Sentinel using data connectors</h3> <ul> <li>Ingest log data with data connectors</li> <li>Understand data connector providers</li> <li>View connected hosts</li> </ul> <h3>37 - Connect Microsoft services to Microsoft Sentinel</h3> <ul> <li>Plan for Microsoft services connectors</li> <li>Connect the Microsoft Office 365 connector</li> <li>Connect the Microsoft Entra connector</li> <li>Connect the Microsoft Entra ID Protection connector</li> <li>Connect the Azure Activity connector</li> </ul> <h3>38 - Connect Microsoft Defender XDR to Microsoft Sentinel</h3> <ul> <li>Plan for Microsoft Defender XDR connectors</li> <li>Connect the Microsoft Defender XDR connector</li> <li>Connect Microsoft Defender for Cloud connector</li> <li>Connect Microsoft Defender for IoT</li> <li>Connect Microsoft Defender legacy connectors</li> </ul> <h3>39 - Connect Windows hosts to Microsoft Sentinel</h3> <ul> <li>Plan for Windows hosts security events connector</li> <li>Connect using the Windows Security Events via AMA Connector</li> <li>Connect using the Security Events via Legacy Agent Connector</li> <li>Collect Sysmon event logs</li> </ul> <h3>40 - Connect Common Event Format logs to Microsoft Sentinel</h3> <ul> <li>Plan for Common Event Format connector</li> <li>Connect your external solution using the Common Event Format connector</li> </ul> <h3>41 - Connect syslog data sources to Microsoft Sentinel</h3> <ul> <li>Plan for syslog data collection</li> <li>Collect data from Linux-based sources using syslog</li> <li>Configure the Data Collection Rule for Syslog Data Sources</li> <li>Parse syslog data with KQL</li> </ul> <h3>42 - Connect threat indicators to Microsoft Sentinel</h3> <ul> <li>Plan for threat intelligence connectors</li> <li>Connect the threat intelligence TAXII connector</li> <li>Connect the threat intelligence platforms connector</li> <li>View your threat indicators with KQL</li> </ul> <h3>43 - Threat detection with Microsoft Sentinel analytics</h3> <ul> <li>What is Microsoft Sentinel Analytics?</li> <li>Types of analytics rules</li> <li>Create an analytics rule from templates</li> <li>Create an analytics rule from wizard</li> <li>Manage analytics rules</li> </ul> <h3>44 - Automation in Microsoft Sentinel</h3> <ul> <li>Understand automation options</li> <li>Create automation rules</li> </ul> <h3>45 - Threat response with Microsoft Sentinel playbooks</h3> <ul> <li>What are Microsoft Sentinel playbooks?</li> <li>Trigger a playbook in real-time</li> <li>Run playbooks on demand</li> </ul> <h3>46 - Security incident management in Microsoft Sentinel</h3> <ul> <li>Understand incidents</li> <li>Incident evidence and entities</li> <li>Incident management</li> </ul> <h3>47 - Identify threats with Behavioral Analytics</h3> <ul> <li>Understand behavioral analytics</li> <li>Explore entities</li> <li>Display entity behavior information</li> <li>Use Anomaly detection analytical rule templates</li> </ul> <h3>48 - Data normalization in Microsoft Sentinel</h3> <ul> <li>Understand data normalization</li> <li>Use ASIM Parsers</li> <li>Understand parameterized KQL functions</li> <li>Create an ASIM Parser</li> <li>Configure Azure Monitor Data Collection Rules</li> </ul> <h3>49 - Query, visualize, and monitor data in Microsoft Sentinel</h3> <ul> <li>Monitor and visualize data</li> <li>Query data using Kusto Query Language</li> <li>Use default Microsoft Sentinel Workbooks</li> <li>Create a new Microsoft Sentinel Workbook</li> </ul> <h3>50 - Manage content in Microsoft Sentinel</h3> <ul> <li>Use solutions from the content hub</li> <li>Use repositories for deployment</li> </ul> <h3>51 - Explain threat hunting concepts in Microsoft Sentinel</h3> <ul> <li>Understand cybersecurity threat hunts</li> <li>Develop a hypothesis</li> <li>Explore MITRE ATT&amp;CK</li> </ul> <h3>52 - Threat hunting with Microsoft Sentinel</h3> <ul> <li>Explore creation and management of threat-hunting queries</li> <li>Save key findings with bookmarks</li> <li>Observe threats over time with livestream</li> </ul> <h3>53 - Use Search jobs in Microsoft Sentinel</h3> <ul> <li>Hunt with a Search Job</li> <li>Restore historical data</li> </ul> <h3>54 - Hunt for threats using notebooks in Microsoft Sentinel</h3> <ul> <li>Access Azure Sentinel data with external tools</li> <li>Hunt with notebooks</li> <li>Create a notebook</li> <li>Explore notebook code</li> </ul></div>

Microsoft AZ-900

Microsoft AZ-104

Microsoft SC-200

Microsoft AZ-303

Microsoft AZ-700

SC-200T00 Microsoft Security Operations Analyst

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p>This course is intended for both novice and experienced SharePoint users who wish to make full use of SharePoint Online.</p>Overview<p>#NAME?</p><p>This course delivers the complete site owner story from start to finish in an engaging and practical way to ensure you have the confidence to plan and create new sites or manage your existing sites in SharePoint Online. Your goal is to learn how to make SharePoint online relevant to your team by using a sites functionality to help you share information and collaborate with your colleagues. During the class, you will also learn best practices and ?what not to do? as you watch live, interactive demonstrations and put theory into practice with hands on exercises in SharePoint Online.</p></div><div id="course-pills-2"><h3>1 - An Introduction to SharePoint Online</h3> <ul> <li>Introducing Office 365 and SharePoint</li> <li>Getting started with Office 365</li> <li>The cloud revolution</li> <li>Login to Office 365</li> <li>What is Office 365</li> <li>Using the app launcher</li> <li>What is SharePoint</li> <li>Office 365 settings</li> <li>Introducing Office 365 Groups</li> <li>Delve</li> <li>Ownership and Access</li> <li>OneDrive</li> </ul> <h3>2 - Creating Sites</h3> <ul> <li>Planning your sites</li> <li>Create new subsites</li> <li>The Office 365 tenant</li> <li>Site templates</li> <li>Web addresses</li> <li>Apply a them</li> <li>Site collections</li> <li>Building your navigation</li> <li>Create a new site</li> <li>Delete subsites</li> <li>Team site navigation</li> <li>User interface: classic vs modern</li> <li>Site contents: classic vs modern</li> <li>Where does classic come from?</li> </ul> <h3>3 - Creating and Managing Web Pages</h3> <ul> <li>The types of pages found in SharePoint</li> <li>Classic SharePoint pages</li> <li>Modern SharePoint pages</li> <li>How to use classic team site pages</li> <li>Create news and site pages</li> <li>Review features of publishing sites</li> <li>Web parts</li> <li>Save, publish, share and delete pages</li> <li>Communication sites</li> </ul> <h3>4 - Working with Apps</h3> <ul> <li>An introduction to apps</li> <li>Co-authoring</li> <li>Marketplace apps</li> <li>Check In ? Out</li> <li>Adding apps to a site</li> <li>Edit and view file properties</li> <li>Create and manage columns</li> <li>Quick edit view</li> <li>Public and personal views</li> <li>File commands</li> <li>Managing app settings</li> <li>Copy link and Share</li> <li>Content approval</li> <li>Folders</li> <li>Major and minor versioning</li> <li>The recycle bin</li> <li>Document sets</li> <li>Alerts</li> <li>Working with files in a library</li> <li>OneDrive sync</li> <li>Create, Upload and edit files</li> <li>Working with classic lists</li> </ul> <h3>5 - Building processes with Flow and PowerApps</h3> <ul> <li>What are business processes?</li> <li>Design and publish a Flow</li> <li>Classic tools for designing processes</li> <li>Getting started with PowerApps in SharePoint</li> <li>Design and test a classic workflow</li> <li>Enhance data capture with PowerApps</li> <li>Getting started with Flow in SharePoint</li> <li>Test a Flow and PowerApps enriched list</li> </ul> <h3>6 - Customizing Security</h3> <ul> <li>Office 365 Group access</li> <li>Share a file</li> <li>Updating Office 365 Group Security</li> <li>Remove a user</li> <li>Managing access to SharePoint</li> <li>Customizing SharePoint security</li> <li>New sites private vs public</li> <li>Create permission levels and groups</li> <li>Setup access requests</li> <li>Security inheritance</li> <li>Share a site</li> <li>Security best practices</li> </ul> <h3>7 - Working with Search</h3> <ul> <li>Delve</li> <li>Search tips</li> <li>An introduction to SharePoint search</li> <li>Accessing classic search</li> <li>Search in folders, libraries and sites</li> <li>Promoted results</li> <li>Search results</li> </ul> <h3>8 - Enterprise Content Management</h3> <ul> <li>Managed metadata service</li> <li>Information management policies</li> <li>An introduction to content types</li> <li>The records center</li> <li>Create and manage content type</li> <li>In-place records management</li> <li>Deploy content types</li> <li>The content organizer</li> <li>Using content types in apps</li> <li>Durable links</li> <li>The content type hub</li> </ul></div>

Online Course Creation

Microsoft Power Apps

Microsoft Sharepoint

Power Apps

Microsoft Power Platform

SharePoint

55215 SharePoint Online Power User

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>The Microsoft 365 Endpoint Administrator is responsible for deploying, configuring, securing, managing, and monitoring devices and client applications in a corporate setting. Their duties include managing identity, access, policies, updates, and apps. They work alongside the M365 Enterprise Administrator to develop and execute a device strategy that aligns with the requirements of a modern organization. Microsoft 365 Endpoint Administrators should be well-versed in M365 workloads and possess extensive skills and experience in deploying, configuring, and maintaining Windows 11 and later, as well as non-Windows devices. Their role emphasizes cloud services over on-premises management technologies.</p><p></p><p></p><p>In this course, students will learn to plan and execute an endpoint deployment strategy using contemporary deployment techniques and implementing update strategies. The course introduces essential elements of modern management, co-management approaches, and Microsoft Intune integration. It covers app deployment, management of browser-based applications, and key security concepts such as authentication, identities, access, and compliance policies. Technologies like Microsoft Entra ID, Azure Information Protection, and Microsoft Defender for Endpoint are explored to protect devices and data.</p><p></p>Prerequisites<p>The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 11 and later, and non-Windows devices.</p></div><div id="course-pills-2"><h3>1 - Explore the Enterprise Desktop</h3> <ul> <li>Examine benefits of modern management</li> <li>Examine the enterprise desktop life-cycle model</li> <li>Examine planning and purchasing</li> <li>Examine desktop deployment</li> <li>Plan an application deployment</li> <li>Plan for upgrades and retirement</li> </ul> <h3>2 - Explore Windows Editions</h3> <ul> <li>Examine Windows client editions and capabilities</li> <li>Select client edition</li> <li>Examine hardware requirements</li> </ul> <h3>3 - Understand Microsoft Entra ID</h3> <ul> <li>Examine Microsoft Entra ID</li> <li>Compare Microsoft Entra ID and Active Directory Domain Services</li> <li>Examine Microsoft Entra ID as a directory service for cloud apps</li> <li>Compare Microsoft Entra ID P1 and P2 plans</li> <li>Examine Microsoft Entra Domain Services</li> </ul> <h3>4 - Manage Microsoft Entra identities</h3> <ul> <li>Examine RBAC and user roles in Microsoft Entra ID</li> <li>Create and manage users in Microsoft Entra ID</li> <li>Create and manage groups in Microsoft Entra ID</li> <li>Manage Microsoft Entra objects with PowerShell</li> <li>Synchronize objects from AD DS to Microsoft Entra ID</li> </ul> <h3>5 - Manage device authentication</h3> <ul> <li>Describe Microsoft Entra join </li> <li>Examine Microsoft Entra join prerequisites limitations and benefits</li> <li>Join devices to Microsoft Entra ID</li> <li>Manage devices joined to Microsoft Entra ID</li> </ul> <h3>6 - Enroll devices using Microsoft Configuration Manager</h3> <ul> <li>Deploy the Microsoft Configuration Manager client</li> <li>Monitor the Microsoft Configuration Manager client</li> <li>Manage the Microsoft Configuration Manager client</li> </ul> <h3>7 - Enroll devices using Microsoft Intune</h3> <ul> <li>Manage mobile devices with Intune</li> <li>Enable mobile device management</li> <li>Explain considerations for device enrollment</li> <li>Manage corporate enrollment policy</li> <li>Enroll Windows devices in Intune</li> <li>Enroll Android devices in Intune</li> <li>Enroll iOS devices in Intune</li> <li>Explore device enrollment manager</li> <li>Monitor device enrollment</li> <li>Manage devices remotely</li> </ul> <h3>8 - Execute device profiles</h3> <ul> <li>Explore Intune device profiles</li> <li>Create device profiles</li> <li>Create a custom device profile</li> </ul> <h3>9 - Oversee device profiles</h3> <ul> <li>Monitor device profiles in Intune</li> <li>Manage device sync in Intune</li> <li>Manage devices in Intune using scripts</li> </ul> <h3>10 - Maintain user profiles</h3> <ul> <li>Examine user profile</li> <li>Explore user profile types</li> <li>Examine options for minimizing user profile size</li> <li>Deploy and configure folder redirection</li> <li>Sync user state with Enterprise State Roaming</li> <li>Configure Enterprise State Roaming in Azure</li> </ul> <h3>11 - Execute mobile application management</h3> <ul> <li>Examine mobile application management</li> <li>Examine considerations for mobile application management</li> <li>Prepare line-of-business apps for app protection policies</li> <li>Implement mobile application management policies in Intune</li> <li>Manage mobile application management policies in Intune</li> </ul> <h3>12 - Deploy and update applications</h3> <ul> <li>Deploy applications with Intune</li> <li>Add apps to Intune</li> <li>Manage Win32 apps with Intune</li> <li>Deploy applications with Configuration Manager</li> <li>Deploying applications with Group Policy</li> <li>Assign and publish software</li> <li>Explore Microsoft Store for Business</li> <li>Implement Microsoft Store Apps</li> <li>Update Microsoft Store Apps with Intune</li> <li>Assign apps to company employees</li> </ul> <h3>13 - Administer endpoint applications</h3> <ul> <li>Manage apps with Intune</li> <li>Manage Apps on non-enrolled devices</li> <li>Deploy Microsoft 365 Apps with Intune</li> <li>Additional Microsoft 365 Apps Deployment Tools</li> <li>Configure Microsoft Edge Internet Explorer mode</li> <li>App Inventory Review</li> </ul> <h3>14 - Protect identities in Microsoft Entra ID</h3> <ul> <li>Explore Windows Hello for Business</li> <li>Deploy Windows Hello</li> <li>Manage Windows Hello for Business</li> <li>Explore Microsoft Entra ID Protection</li> <li>Manage self-service password reset in Microsoft Entra ID</li> <li>Implement multi-factor authentication</li> </ul> <h3>15 - Enable organizational access</h3> <ul> <li>Enable access to organization resources</li> <li>Explore VPN types and configuration</li> <li>Explore Always On VPN</li> <li>Deploy Always On VPN</li> </ul> <h3>16 - Implement device compliance</h3> <ul> <li>Protect access to resources using Intune</li> <li>Explore device compliance policy</li> <li>Deploy a device compliance policy</li> <li>Explore conditional access</li> <li>Create conditional access policies</li> </ul> <h3>17 - Generate inventory and compliance reports</h3> <ul> <li>Report enrolled devices inventory in Intune</li> <li>Monitor and report device compliance</li> <li>Build custom Intune inventory reports</li> <li>Access Intune using Microsoft Graph API</li> </ul> <h3>18 - Deploy device data protection</h3> <ul> <li>Explore Windows Information Protection</li> <li>Plan Windows Information Protection</li> <li>Implement and use Windows Information Protection</li> <li>Explore Encrypting File System in Windows client</li> <li>Explore BitLocker</li> </ul> <h3>19 - Manage Microsoft Defender for Endpoint</h3> <ul> <li>Explore Microsoft Defender for Endpoint</li> <li>Examine key capabilities of Microsoft Defender for Endpoint</li> <li>Explore Windows Defender Application Control and Device Guard</li> <li>Explore Microsoft Defender Application Guard</li> <li>Examine Windows Defender Exploit Guard</li> <li>Explore Windows Defender System Guard</li> </ul> <h3>20 - Manage Microsoft Defender in Windows client</h3> <ul> <li>Explore Windows Security Center</li> <li>Explore Windows Defender Credential Guard</li> <li>Manage Microsoft Defender Antivirus</li> <li>Manage Windows Defender Firewall</li> <li>Explore Windows Defender Firewall with Advanced Security</li> </ul> <h3>21 - Manage Microsoft Defender for Cloud Apps</h3> <ul> <li>Explore Microsoft Defender for Cloud Apps</li> <li>Planning Microsoft Defender for Cloud Apps</li> <li>Implement Microsoft Defender for Cloud Apps</li> </ul> <h3>22 - Assess deployment readiness</h3> <ul> <li>Examine deployment guidelines</li> <li>Explore readiness tools</li> <li>Assess application compatibility</li> <li>Explore tools for application compatibility mitigation</li> <li>Prepare network and directory for deployment</li> <li>Plan a pilot</li> </ul> <h3>23 - Deploy using the Microsoft Deployment Toolkit</h3> <ul> <li>Evaluate traditional deployment methods</li> <li>Set up the Microsoft Deployment Toolkit for client deployment</li> <li>Manage and deploy images using the Microsoft Deployment Toolkit</li> </ul> <h3>24 - Deploy using Microsoft Configuration Manager</h3> <ul> <li>Explore client deployment using Configuration Manager</li> <li>Examine deployment components of Configuration Manager</li> <li>Manage client deployment using Configuration Manager</li> <li>Plan in-place upgrades using Configuration Manager</li> </ul> <h3>25 - Deploy Devices using Windows Autopilot</h3> <ul> <li>Use Autopilot for modern deployment</li> <li>Examine requirements for Windows Autopilot</li> <li>Prepare device IDs for Autopilot</li> <li>Implement device registration and out-of-the-box customization</li> <li>Examine Autopilot scenarios</li> <li>Troubleshoot Windows Autopilot</li> </ul> <h3>26 - Implement dynamic deployment methods</h3> <ul> <li>Examine subscription activation</li> <li>Deploy using provisioning packages</li> <li>Use Windows Configuration Designer</li> <li>Use Microsoft Entra join with automatic MDM enrollment</li> </ul> <h3>27 - Plan a transition to modern endpoint management</h3> <ul> <li>Explore using co-management to transition to modern endpoint management</li> <li>Examine prerequisites for co-management</li> <li>Evaluate modern management considerations</li> <li>Evaluate upgrades and migrations in modern transitioning</li> <li>Migrate data when modern transitioning</li> <li>Migrate workloads when modern transitioning</li> </ul> <h3>28 - Manage Windows 365</h3> <ul> <li>Explore Windows 365</li> <li>Configure Windows 365</li> <li>Administer Windows 365</li> </ul> <h3>29 - Manage Azure Virtual Desktop</h3> <ul> <li>Examine Azure Virtual Desktop</li> <li>Explore Azure Virtual Desktop</li> <li>Configure Azure Virtual Desktop</li> <li>Administer Azure Virtual Desktop</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans MD-102T00 : Microsoft 365 Endpoint Administrator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the MD-102T00 : Microsoft 365 Endpoint Administrator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft 365

MD-102T00 Microsoft 365 Endpoint Administrator

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p>Candidates for this course design, develop, secure, and troubleshoot Power Platform solutions. Candidates implement components of a solution that include application enhancements, custom user experience, system integrations, data conversions, custom process automation, and custom visualizations. Candidates will gain applied knowledge of Power Platform services, including in-depth understanding of capabilities, boundaries, and constraints.</p>Overview<p>After completing this course, students will be able to:<br />Create a technical design<br />Configure Common Data Service<br />Create and configure Power Apps<br />Configure business process automation<br />Extend the user experience<br />Extend the platform<br />Develop Integrations</p><p>The Microsoft Power Platform helps organizations optimize their operations by simplifying, automating and transforming business tasks and processes. In this course, students will learn how to build Power Apps, Automate Flows and extend the platform to complete business requirements and solve complex business problems.</p></div><div id="course-pills-2"><h4>Create a model-driven application in Power Apps</h4><ul><li>This module introduces you to creating a model-driven app in Power Apps that uses Common Data Service.</li></ul><h4>Get started using Common Data Service</h4><ul><li>This module will explain the concepts behind and benefits of Common Data Service. Creating an environment, entities, fields and options sets are also discussed.</li></ul><h4>Create a canvas app in Power Apps</h4><ul><li>This module introduces you to Power Apps, helps you create and customize an app, and then manage and distribute it. It will also show you how to provide the best app navigation, and build the best UI using themes, icons, images, personalization, different form factors, and controls.</li></ul><h4>Automate a business process using Power Automate</h4><ul><li>This module introduces you to Power Automate, teaches you how to build workflows, and how to administer flows.</li></ul><h4>Create a business process flow in Power Automate</h4><ul><li>This module introduces you to creating business process flows in Power Automate</li></ul><h4>Introduction to developing with Power Platform</h4><ul><li>This module is the first step in learning about platform, tools, and the ecosystem of the Power Platform</li></ul><h4>Extending the Power Platform user experience Model Driven apps</h4><ul><li>This module describes how to create client scripting, perform common actions with client script, and automate business process flow with client scrip. Learn about what client script can do, rules, and maintaining scripts. Discover when to use client script as well as when not to use client script.</li></ul><h4>Create components with Power Apps Component Framework</h4><ul><li>This module describes how to get started with Power Apps Component Framework with an introductory module on the core concepts and components. Then it shows you how to build a component and work with advanced Power Apps Component Framework features.</li></ul><h4>Extending the Power Platform Common Data Service</h4><ul><li>This module looks at the tools and resources needed for extending the Power Platform. We'll start with looking at the SDKs, the extensibility model, and event framework. This learning path also covers when to use plug-ins. Configuration of plug-ins as well as registering and deploying plug-ins.</li></ul><h4>Integrate with Power Platform and Common Data Service</h4><ul><li>This module describes how to integrate with Common Data Service using code by learning about Common Data Service API. Get an in-depth overview of options available with Common Data Service to integrate data and events to Azure.</li></ul><h4>Extend Power Apps portals</h4><ul><li>This module describes how to transform a content portal into a full web app interacting with Common Data Service. We will also cover the options available to customizers and developers to extend the portal functionality and integrate with Office 365, Power Platform, and Azure components.</li></ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans PL-400T00 Microsoft Power Platform Developer training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the PL-400T00 Microsoft Power Platform Developer course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

Microsoft PL-900

Microsoft Power Automate

PL-400T00 Microsoft Power Platform Developer

<div id="course-pills-1">Duration<p>5 Days</p><p>30 CPD hours</p>This course is intended for<p></p><p>This course is intended for IT Professionals who are already experienced in general Windows Server, Windows client, Azure, and Microsoft 365 administration, and who want to learn more about using Windows PowerShell for administration. No prior experience with any version of PowerShell or any scripting language is assumed. This course is also suitable for IT Professionals already experienced in server administration, including Microsoft Exchange Server, Microsoft SharePoint Server, and Microsoft SQL Server.</p><p></p><p></p><p>This course provides students with the fundamental knowledge and skills to use PowerShell for administering and automating administration of Windows servers. This course provides students the skills to identify and build the command they require to perform a specific task. In addition, students learn how to build scripts to accomplish advanced tasks such as automating repetitive tasks and generating reports. This course provides prerequisite skills supporting a broad range of Microsoft products, including Windows Server, Windows Client, Microsoft Azure, and Microsoft 365. In keeping with that goal, this course will not focus on any one of those products, although Windows Server, which is the common platform for all of those products, will serve as the example for the techniques this course teaches.</p><p></p>Prerequisites<p>Before attending this course, students must have: </p><ul><li>-Experience with Windows networking technologies and implementation.</li> <li>- Experience with Windows Server administration, maintenance, and troubleshooting.</li></ul><p></p></div><div id="course-pills-2"><h3>1 - Review Windows PowerShell</h3> <ul> <li>Learn about Windows PowerShell</li> <li>Get familiar with Windows PowerShell applications</li> <li>Identify factors to install and use Windows PowerShell</li> <li>Configure the Windows PowerShell console</li> <li>Configure the Windows PowerShell Integrated Scripting Environment (ISE)</li> <li>Use Visual Studio Code with PowerShell</li> </ul> <h3>2 - Understand the command syntax in Windows PowerShell</h3> <ul> <li>Discover the structure of PowerShell cmdlets</li> <li>Discover the parameters for using PowerShell cmdlets</li> <li>Review the tab completion feature in PowerShell</li> <li>Display the About files content in PowerShell</li> </ul> <h3>3 - Find commands and Get-Help in Windows PowerShell</h3> <ul> <li>Define modules in PowerShell</li> <li>Find cmdlets in PowerShell</li> <li>Use command aliases in PowerShell</li> <li>Use Show-Command and Get-Help in PowerShell</li> <li>Interpret the help file contents and update the local help content in PowerShell</li> </ul> <h3>4 - Manage Active Directory Domain Services using PowerShell cmdlets</h3> <ul> <li>Manage user accounts in PowerShell</li> <li>Manage groups and group memberships in PowerShell</li> <li>Manage computer accounts in PowerShell</li> <li>Manage organizational units and Active Directory objects in PowerShell</li> </ul> <h3>5 - Manage network service settings for Windows devices using PowerShell cmdlets</h3> <ul> <li>Manage IP addresses in PowerShell</li> <li>Manage IP routing in PowerShell</li> <li>Manage DNS clients in PowerShell</li> <li>Manage Windows Firewall settings in PowerShell</li> </ul> <h3>6 - Manage Windows Server settings using PowerShell cmdlets</h3> <ul> <li>Automate management tasks using the Group Policy management cmdlets</li> <li>Manage server roles and services using PowerShell cmdlets</li> <li>Manage Hyper-V Virtual Machines using PowerShell cmdlets</li> <li>Manage Internet Information Services using PowerShell cmdlets</li> </ul> <h3>7 - Manage settings for a local Windows machine using PowerShell cmdlets</h3> <ul> <li>Manage Windows 10 using PowerShell</li> <li>Manage permissions with PowerShell</li> </ul> <h3>8 - Understand the Windows PowerShell pipeline</h3> <ul> <li>Review Windows PowerShell pipeline and its output</li> <li>Discover object members in PowerShell</li> <li>Control the formatting of pipeline output</li> </ul> <h3>9 - Select, sort, and measure objects using the pipeline</h3> <ul> <li>Sort and group objects by property in the pipeline</li> <li>Measure objects in the pipeline</li> <li>Select a set of objects in the pipeline</li> <li>Select object properties in the pipeline</li> <li>Create and format calculated properties in the pipeline</li> </ul> <h3>10 - Filter objects out of the pipeline</h3> <ul> <li>Learn about the comparison operators in PowerShell</li> <li>Review basic filter syntax in the pipeline</li> <li>Review advanced filter syntax in the pipeline</li> <li>Optimize the filter performance in the pipeline</li> </ul> <h3>11 - Enumerate objects in the pipeline</h3> <ul> <li>Learn about enumerations in the pipeline</li> <li>Review basic syntax to enumerate objects in the pipeline</li> <li>Review advanced syntax to enumerate objects in the pipeline</li> </ul> <h3>12 - Send and pass data as output from the pipeline</h3> <ul> <li>Write pipeline data to a file</li> <li>Convert pipeline objects to other forms of data representation in PowerShell</li> <li>Control additional output options in PowerShell</li> </ul> <h3>13 - Pass pipeline objects</h3> <ul> <li>Pipeline parameter binding</li> <li>Identify ByValue parameters</li> <li>Pass data by using ByValue</li> <li>Pass data by using ByPropertyName</li> <li>Identify ByPropertyName parameters</li> <li>Use manual parameters to override the pipeline</li> <li>Use parenthetical commands</li> <li>Expand property values</li> </ul> <h3>14 - Connect with data stores using PowerShell providers</h3> <ul> <li>Define Windows PowerShell providers</li> <li>Review the built-in providers in PowerShell</li> <li>Access provider help in PowerShell</li> </ul> <h3>15 - Use PowerShell drives in PowerShell</h3> <ul> <li>Explain PowerShell drives in PowerShell</li> <li>Use PowerShell drive cmdlets in PowerShell</li> <li>Manage the file system in PowerShell</li> <li>Manage the registry in PowerShell</li> <li>Work with certificates in PowerShell</li> <li>Work with other PowerShell drives in PowerShell</li> </ul> <h3>16 - Review CIM and WMI</h3> <ul> <li>Review architecture of CIM and WMI</li> <li>Review repositories in CIM and WMI</li> <li>Locate online class documentation by using CIM and WMI cmdlets</li> </ul> <h3>17 - Query configuration information by using CIM and WMI</h3> <ul> <li>List local repository namespaces and classes by using CIM and WMI</li> <li>Query instances by using commands and WMI Query Language</li> <li>Connect to remote computers by using CIM and WMI cmdlets</li> <li>Query repository classes from remote computers by using CIMSession objects</li> </ul> <h3>18 - Query and manipulate repository objects by using CIM and WMI methods</h3> <ul> <li>Discover methods of repository objects by using CIM and WMI</li> <li>Locate class methods and documentation by using CIM and WMI</li> <li>Invoke methods of repository objects by using CIM and WMI</li> </ul> <h3>19 - Manage variables in Windows PowerShell scripts</h3> <ul> <li>Define variables in Windows PowerShell scripts</li> <li>Create variable names in Windows PowerShell scripts</li> <li>Assign values and types to variables in Windows PowerShell scripts</li> <li>Identify the methods and properties of variables in Windows PowerShell scripts</li> <li>Use string variables and methods in Windows PowerShell scripts</li> <li>Use date variables and methods in Windows PowerShell scripts</li> </ul> <h3>20 - Work with arrays and hash tables in Windows PowerShell scripts</h3> <ul> <li>Define an array in Windows PowerShell scripts</li> <li>Work with array lists in Windows PowerShell scripts</li> <li>Define hash tables in Windows PowerShell Scripts</li> <li>Work with hash tables in Windows PowerShell scripts</li> </ul> <h3>21 - Create and run scripts by using Windows PowerShell</h3> <ul> <li>Review Windows PowerShell scripts</li> <li>Modify scripts in the PowerShell Gallery</li> <li>Create scripts using Windows PowerShell</li> <li>Review the PowerShellGet module in Windows PowerShell</li> <li>Run scripts and set the execution policy in Windows PowerShell</li> <li>Review Windows PowerShell and AppLocker</li> <li>Sign the scripts digitally in Windows PowerShell</li> </ul> <h3>22 - Work with scripting constructs in Windows PowerShell</h3> <ul> <li>Review and use the ForEach loop in Windows PowerShell scripts</li> <li>Review and use the If construct in Windows PowerShell scripts</li> <li>Review and use the Switch construct in Windows PowerShell scripts</li> <li>Review the For construct in Windows PowerShell scripts</li> <li>Review other loop constructs in Windows PowerShell scripts</li> <li>Review Break and Continue in Windows PowerShell scripts</li> </ul> <h3>23 - Import data in different formats for use in scripts by using Windows PowerShell cmdlets</h3> <ul> <li>Use the Get-Content command in Windows PowerShell scripts</li> <li>Use the Import-Csv cmdlet in Windows PowerShell scripts</li> <li>Use the Import-Clixml cmdlet in Windows PowerShell scripts</li> <li>Use the ConvertFrom-Json cmdlet in Windows PowerShell scripts</li> </ul> <h3>24 - Use methods to accept user inputs in Windows PowerShell scripts</h3> <ul> <li>Identify values that might change in Windows PowerShell scripts</li> <li>Use the Read-Host cmdlet in Windows PowerShell scripts</li> <li>Use the Get-Credential cmdlet in Windows PowerShell scripts</li> <li>Use the Out-GridView cmdlet in Windows PowerShell scripts</li> <li>Pass parameters to a Windows PowerShell script</li> </ul> <h3>25 - Troubleshoot scripts and handle errors in Windows PowerShell</h3> <ul> <li>Interpret error messages generated for Windows PowerShell commands</li> <li>Add output to Windows PowerShell scripts</li> <li>Use breakpoints in Windows PowerShell scripts</li> <li>Interpret error actions for Windows PowerShell commands</li> </ul> <h3>26 - Use functions and modules in Windows PowerShell scripts</h3> <ul> <li>Review functions in Windows PowerShell scripts</li> <li>Use variable scope in Windows PowerShell scripts</li> <li>Create modules in Windows PowerShell scripts</li> <li>Use the dot sourcing feature in Windows PowerShell</li> </ul> <h3>27 - Manage single and multiple computers by using Windows PowerShell remoting</h3> <ul> <li>Review the remoting feature of Windows PowerShell</li> <li>Compare remoting with remote connectivity</li> <li>Review the remoting security feature of Windows PowerShell</li> <li>Enable remoting by using Windows PowerShell</li> <li>Use one-to-one remoting by using Windows PowerShell</li> <li>Use one-to-many remoting by using Windows PowerShell</li> <li>Compare remoting output with local output</li> </ul> <h3>28 - Use advanced Windows PowerShell remoting techniques</h3> <ul> <li>Review common remoting techniques of Windows PowerShell</li> <li>Send parameters to remote computers in Windows PowerShell</li> <li>Set access protection to variables, aliases, and functions by using the scope modifier</li> <li>Enable multi-hop remoting in Windows PowerShell</li> </ul> <h3>29 - Manage persistent connections to remote computers by using Windows PowerShell sessions</h3> <ul> <li>Review persistent connections in Windows PowerShell</li> <li>Create and manage persistent PSSessions by using Windows PowerShell</li> <li>Disconnect PSSessions by using Windows PowerShell</li> <li>Review the feature of implicit remoting in Windows PowerShell</li> </ul> <h3>30 - Review Azure PowerShell module</h3> <ul> <li>Review Azure PowerShell</li> <li>Review the benefits of the Azure PowerShell module</li> <li>Install the Azure PowerShell module</li> <li>Migrate Azure PowerShell from AzureRM to Azure</li> <li>Review Microsoft Azure Active Directory module for Windows PowerShell and Azure Active Directory PowerShell for Graph modules</li> </ul> <h3>31 - Review the features and tools for Azure Cloud Shell</h3> <ul> <li>Review the characteristics of Azure Cloud Shell</li> <li>Review the features and tools of Azure Cloud Shell</li> <li>Configure and experiment with Azure Cloud Shell</li> </ul> <h3>32 - Manage Azure resources with Windows PowerShell</h3> <ul> <li>Create a new Azure virtual machine by using Windows PowerShell commands</li> <li>Manage Azure virtual machines by using Windows PowerShell commands</li> <li>Manage Azure related storage by using Azure PowerShell</li> <li>Manage Azure subscriptions by using Azure PowerShell</li> </ul> <h3>33 - Manage users, groups, and licenses in Microsoft Entra ID by using Windows PowerShell</h3> <ul> <li>Review benefits to manage Microsoft 365 services by using Windows PowerShell</li> <li>Connect to the Microsoft 365 tenant by using Windows PowerShell</li> <li>Manage users in Microsoft 365 by using Windows PowerShell</li> <li>Manage groups in Microsoft 365 by using Windows PowerShell</li> <li>Manage roles in Microsoft 365 by using Windows PowerShell</li> <li>Manage licenses in Microsoft 365 by using Windows PowerShell</li> </ul> <h3>34 - Manage Exchange Online by using Windows PowerShell</h3> <ul> <li>Connect to Exchange Online by using Windows PowerShell</li> <li>Manage mailboxes in Exchange Online by using Windows PowerShell</li> <li>Manage resources in Exchange Online by using Windows PowerShell</li> <li>Manage admin roles in Exchange Online by using Windows PowerShell</li> </ul> <h3>35 - Manage SharePoint Online by using Windows PowerShell</h3> <ul> <li>Install and connect to SharePoint Online Management Shell by using Windows PowerShell</li> <li>Manage SharePoint Online users and groups by using Windows PowerShell</li> <li>Manage SharePoint sites by using Windows PowerShell</li> <li>Manage SharePoint Online external user sharing by using Windows PowerShell</li> </ul> <h3>36 - Manage Microsoft Teams by using Windows PowerShell</h3> <ul> <li>Review Microsoft Teams PowerShell module</li> <li>Install the Microsoft Teams PowerShell module</li> <li>Manage teams with Microsoft Teams PowerShell module</li> </ul> <h3>37 - Create and manage background jobs using Windows PowerShell</h3> <ul> <li>Define the types of background jobs in Windows PowerShell</li> <li>Start remote jobs and CIM/WMI jobs in Windows PowerShell</li> <li>Monitor jobs in Windows PowerShell</li> <li>Retrieve results for running jobs in Windows PowerShell</li> </ul> <h3>38 - Create and manage scheduled jobs using Windows PowerShell</h3> <ul> <li>Create and run Windows PowerShell scripts as scheduled tasks</li> <li>Define scheduled jobs in Windows PowerShell</li> <li>Create job option and job trigger objects in Windows PowerShell</li> <li>Create and register a scheduled job in Windows PowerShell</li> <li>Retrieve the results from a scheduled job in Windows PowerShell</li> </ul></div>

Azure PowerShell

Powershell

Power Automate

AZ-040T00 Automating Administration with Powershell

London

<article>
<div>
<h5>Java EVENINGS Course</h5>
</div>
<div></div>
<p>  						 
	</p><div>
	<ul>
		<p>
		<b>Python EVENINGS Course. </b>Basic Python syntax and principles of Object Orientated Programming. 
		<br />Most attendees are in-work IT Professional.
		<br />Private individuals are also very welcome. 
		<br />Evening courses also running.
		<br /><b>Our Style: </b>Hands-on, Practical  
		<br /><b>Location:  </b>Online, Instructor-led  
		<br /><b>Download:  </b>anaconda.com
		<br /><b>Duration:  </b>6 weeks, 1 evening per week, 6pm - 8pm
		<br /><b>Times: </b>arrange a time for your time zone
	    </p>
	</ul>	

<p></p>
</div></article>

<div>
	  <div>
		 <h5>Python Basics EVENINGS Course </h5>
	  </div>
	  <div></div>
	  <p> 
 
				This Python course London Evening covers the essential Python Basics, in our interactive, instructor led Live Virtual Classroom.
				This Python Basics course is a very good introduction to essential fundamental programming concepts using Python as programming language.
				These concepts are daily used by programmers and is your first step to working as a programmer.
				By the end, you'll be comfortable in programming Python code.
				You will have done small projects.
				This will serve for you as examples and samples that you can use to build larger projects.
				You can publish your code online to keep as a portfolio.

<br />
This Python Programming course is hands-on and practical, to give you in-depth, practical experience of the topics covered.

	  </p>
	<div>
	<h5>Week 1: Basics</h5>
	</div>
	<div></div>
	<div> 
					<p>  <strong>Python Data Types and Variables:</strong>  
					<br />  Primitive types; Characters &amp; Strings; Boolean; Working with variables and its scope; Conversion and casting types in Python.	 
					<br /> <strong>Operators and Expressions: </strong>   
					<br />  Introduction of operators; Arithmetic operators; Relational operators; Assignment operator; Logical operators; Increment and decrement operators.
					</p> 
			 
				<p><strong> Decision Making:</strong>
				<br />If statement; If - else statement; If- elif - else statement; Nested if - else.
				</p><p><strong>Using Loops:</strong>
				<br />The while, while-else.
				<br />For loop;
				<br />Jump statements: break, continue;
				<br />Nesting loops.				
				</p>
			</div>
	<div>
	<h5>Week 2: Data Structures</h5>
	</div> <div></div>
	<div> 
				<p> Lists.
					<br />Tuples.
					<br />Sets.
					<br />Dictionary. Nested Dictionary.
					<br />Json Files.
				</p>
			</div>
	<div>
	<h5>Week 3: Python built-in functions</h5>
	</div> <div></div>
	<div> 
				<p>  
				<br />Using Built-in modules and functions:
				<br />Strings Functions.
				<br />Pattern matching with Regex.
				<br />Maths Functions.
				<br />Random Functions.
				<br />Python Date functions.
				</p>
			</div>
	<div>
	<h5>Week 4: OOP: Using Modules, functions, classes</h5>
	</div> <div></div>
	<div>
				<p>  Creating and using custom Functions.
					<br />Creating functions;
					<br />Using parameters and return values;
					<br />
					<br />Introduction to Classes and Objects:
					<br />Creating a Class; 
					<br />Creating an Object; Using an Object; 
					<br />Adding Instance variables; Controlling accessibility; Naming conventions for class members. 
					<br /> Class Constructors; Parameterized Constructors.
					<br />Inheritance. Overload.
				</p>
			</div>

	<div>
	<h5>Week 5: Pandas DataBase Basics</h5>
	</div> <div></div>
	<div>	 
		<p> <b>Connection details:</b>
				Connect to a database using access codes. 
				<br /><b>Select Queries:</b>
				Retrieving records and iterating results sets, using variables and parameters in queries. 
				<br />Working with DDL comands:
				Create a database, drop a database.
				Create a table, alter tables, drop a table. 
				<br />Working with DML Commands:
				Insert, delete, update records.
		</p>
	</div>
	
	 
	<div>
	<h5>Week 6: Pandas Dataframe Basics</h5>
	</div> <div></div>
	<div>	 
		<p> Getting data into a dataframe:
			<br />Dict to Dataframe, Dataframe to Dict.
			<br />Excel To Dict, Dict to Excel , working with Excel data, multiple Excel sheets.

			<br />Dataframe basics:
			<br />Slicing Dataframes,
			<br />Getting information about the dataframe,
			<br />Filter, sort and query a Dataframes,
			<br />Duplicate values,
			<br />Working with null-values,
			<br />Sampling,
			<br />Group by,
			<br />Join.

		</p>
	</div>
	  
</div>
 

<div>   

	   <div id="cincluded">
		  <div>
			 <h5>What is included</h5>
		  </div>

		  <article>
		  <div>
			 <ul>
				<li>PCWorkshops Course Certificate on completion  </li>
									   
				<li>Python Course Notes</li>
				<li>Python Code Examples</li>
				<li>Practical Python Course exercises and Code Samples</li>
				<li>After the course: 1-Hour personalised online revision session</li>
			 </ul>
		  </div>
		  </article>
	   </div>
				    
<div>
	                  <div>
	                     <h5 id="cincluded2">Book the Python  Course</h5>
	                  </div>
 
<div id="eventbrite-widget-container-60636103217"></div>




							 
</div>
				   <div id="caboutus">
	                  <div>
	                     <h5>About us</h5>
	                  </div> 
	                  	<article>
					    <div>
					    	<div>
					    		<div>
					    			
					    			<h5>Our experienced trainers are award winners. </h5> 
					    			<ul>
										<li>
											More about us
										</li>
										<li>
											FAQ's
										</li>
										<li>
											Client Comments  
										</li>
									 </ul>
					    		</div>
					    		<div>
					    			
					    				
					    			
					    		</div>
					    	</div>
	                     
					    </div>
					    </article>						
	               </div>
				   
				   
	        </div>

Python EVENINGS Course
Basic Python syntax and principles of object-oriented programming. 
Most attendees are in-work IT Professional. 
Private individuals are also very welcome. 
Evening courses also running. 

Details:
Our Style: Hands-on, Practical 
Location: Online, Instructor-led 
Download: anaconda.com 
Duration: 4 weeks, 1 evening per week, 6pm - 8pm 
Times: arrange a time for your time zone 
How to attend:  
Connection Link For the course: https://meet.goto.com/910697125
Once you have made the payment, use the above link on the date booked, to connect with the trainer. 
Python Basics EVENINGS Course
 This Python course London Evening covers the essential Python Basics, in our interactive, instructor led Live Virtual Classroom. This Python Basics course is a very good introduction to essential fundamental programming concepts using Python as programming language. These concepts are daily used by programmers and is your first step to working as a programmer. By the end, you'll be comfortable in programming Python code. You will have done small projects. This will serve for you as examples and samples that you can use to build larger projects. You can publish your code online to keep as a portfolio. 

This Python Programming course is hands-on and practical, to give you in-depth, practical experience of the topics covered. 
Week 1: Basics
 Python Data Types and Variables: 
Primitive Data types; Working with variables and its scope; Conversion and casting types in Python. 
 Operators and Expressions:  
 Introduction of operators; Arithmetic operators; Relational operators; Assignment operator; Logical operators; Increment and decrement operators. 
 Decision Making: 
If statement; If - else statement; If- elif - else statement; Nested if - else. 
Using Loops: 
The while, while-else. 
For loop; 
Jump statements: break, continue; 
Nesting loops. 
Week 2: Data Structures & Database
Lists.  
Tuples. 
Sets. 
Dictionary. Nested Dictionary. 
Json Files. 
Reading csv and text files
Connecting with a database and run SQL Queries. 
Week 3: Python built-in functions &  Pandas Dataframe Basics
 
Using built-in modules and functions: 
Strings Functions. 
Maths Functions. 
Random Functions. 
Data Frames; 
Getting data into a dataframe: 
Dict to Dataframe, Dataframe to Dict.  
Dataframe basics: 
Slicing Dataframes, 
Getting information about the dataframe, 
Filter and query a Dataframes, 
Working with null-values.
Week 4: OOP: Using Modules, functions, classes
 Creating and using custom Functions. 
Creating functions; 
Using parameters and return values; 
 
Introduction to Classes and Objects: 
Creating a Class; 
Creating an Object; Using an Object; 
Adding instance variables; controlling accessibility; and naming conventions for class members. 
 Class Constructors; Parameterized Constructors. 
Inheritance. Overload. 

What is included
PCWorkshops Course Certificate on completion
Python Course Notes
Python Code Examples
Practical Python Course exercises and Code Samples
After the course: 1-Hour personalised online revision session
  

PCWorkshops

Programming Fundamentals

Computer Programming

Professional Skills Course (PSC)

Instructor

Python

Basic Python syntax and principles of Object Orientated Programming. 
Most attendees are in-work IT Professional. 
Private individuals are also very welcome. 
Evening courses also running. 
Our Style: Hands-on, Practical 
Location: Online, Instructor-led 
Download: anaconda.com 
Duration: 6 weeks, 1 evening per week, 6pm - 8pm 
Times: arrange a time for your time zone 

Python EVENINGS Course, Online Instructor-led

General admission

<div id="course-pills-1">Duration<p>3 Days</p><p>18 CPD hours</p>This course is intended for<p>The ITMLE Certification class is ideal for seasoned IT Managers and IT Directors (Managers of Managers).</p>Overview<p>Developed by an experienced CIO, and then vetted by a board of senior industry executives, ITMLE certifies that those who successfully complete the ITMLE Final Exam bring credible and validated industry knowledge to the organizations they serve appropriate to a senior-level IT executive.</p><p>This three-day, fast-moving and highly interactive workshop contains topics specifically designed to prepare mid-level IT executives in large IT shops for higher levels of management responsibility and provide CIOs of smaller IT shops (about 40 people or less) with additional tools to help maximize their business impact.</p></div><div id="course-pills-2"><h4>Knowledge, Roles, Methodology, and Change</h4><ul><li>Thinking Like a CIO</li><li>IT?s (and Your) Four Roles in the Organization</li><li>Living in a Waterfall, Agile, Wagile World</li><li>IT as an Agent of Change</li></ul><h4>Process, Productivity, and Governance</h4><ul><li>IT Strategic Planning and Thinking</li><li>IT and Organizational Productivity</li><li>IT and Data Governance</li></ul><h4>Innovation, Staff Growth, and Negotiation</h4><ul><li>Fostering IT Innovation</li><li>Coaching, Mentoring, and Team Development</li><li>IT Project and Vendor Negotiating</li></ul></div>

ITIL

IT Certifications

IT (Information Technology)

Certified Information Security Manager (CISM)

Institute of Leadership & Management (ILM)

Investment Management Certificate (IMC)

IT Management and Leadership Executive (ITMLE) Certification

<article>
<div>
<h5>Learn SQL Course, 1-Day</h5>
</div>
<div></div>
<p>  						 
	</p><div>
	<ul>
		<p>
		<b>SQL Queries Course, 1-Day. </b>Basic SQL syntax. 
		<br />Most attendees are in-work IT Professional.
		<br />Private individuals are also very welcome. 
		<br />Evening courses also running.
		<br /><b>Our Style: </b>Hands-on, Practical  
		<br /><b>Location:  </b>Online, Instructor-led  
		<br /><b>Download:  </b>anaconda.com
		<br /><b>Duration:  </b>6 weeks, 1 evening per week, 6pm - 8pm
		<br /><b>Times: </b>arrange a time for your time zone
	    </p>
	</ul>	

<p></p>
</div></article>

<div>
	  <div>
		 <h5>Learn SQL Course, 1-Day</h5>
	  </div>
	  <div></div>
	  <p> With SQL Queries, you could learn SQL in a day, and master the basics of SQL, get interesting, insightful and essential business intelligence from data by using SQL queries on this SQL Course London, UK. 
	  <br />Queries are made easy and simple, saving hours of online training.
 
		<br />This 1 Day course is packed with power query techniques.

<br /><br />This SQL Introduction Course is hands-on, practical with many excellent query examples.
<br /><br />This course is Platform Independent.
<br /><br />This SQL course is hands-on and practical, to give you in-depth, practical experience of the topics covered.
<br /><br />Ask your SQL questions in small, friendly classroom SQL Course. 
<br /><br />Online, Instructor-led, Interactive, full screen sharing.

	  </p>
	<div>
	<h5> Learn SQL Relational Database Concepts:</h5>
	</div>
	<div></div>
	<div> 
					<p>  <strong>Database:</strong>  
					<br />What is a Relational Database?
<br />Tables, Rows and Columns
<br />Indexes, Primary Keys and Foreign Keys
<br />Data Types  
					</p> 
			 
				 
			</div>
	<div>
	<h5>Learn SQL Essentials:</h5>
	</div> <div></div>
	<div> 
				<p> <strong>Basics.</strong>
					<br />SQL Language Essentials:
<br />The SQL Select Statement, the Where Clause, SQL Order By Clause, Working with Null Values
<br />SQL Arithmetic Operations, Expression Queries
<br />SQL Column Aliases
<br />Limit/Top, Distinct

				 
				</p>
			</div>
	<div>
	<h5>Summarizing and Grouping Data:</h5>
	</div> <div></div>
	<div> 
				<p>  <strong>Group by</strong>
				<br />
Aggregate Functions (Sum, Avg, Count, Max, Min)
<br />The Group By Clause
<br />The Having Clause
				 
				</p>
			</div>
	<div>
	<h5>Querying Multiple Tables:</h5>
	</div> <div></div>
	<div>
				<p>   <strong>Joins</strong>
					<br />
Joining Tables
<br />Inner Joins, Outer Joins, Self Joins, Full Joins, 
<br />Cross Joins
<br />Alternative Join Syntax
				</p>
			</div>

	 
	
	 
	<div>
	<h5>Basic Subqueries</h5>
	</div> 
	<div></div>
	<div>	 
		<p> <strong>Sub-queries</strong>
			<br />Basics of CTE tables
			<br />SQL subqueries 
			<br />Using subqueries in the from clause
			<br />Using subqueries in the where clause
			<br />Using subqueries in the select clause
			<br />Using subqueries in the having clause 
			
		</p>
	</div>
	<div>
	<h5>Combine Queries</h5>
	</div> 
	<div></div>
	<div>	 
		<p> <strong>Combine Queries</strong>
			<br />The Union Operator
			<br /> Intersect and Minus Operators
			<br /> Simulating combine Intersect and Minus queries by using sub-queries
					   

			 

		</p>
	</div>
	  
</div>
 

<div>   

	   <div id="cincluded">
		  <div>
			 <h5>What is included</h5>
		  </div>

		  <article>
		  <div>
			 <ul>
				<li>PCWorkshops Course Certificate on completion  </li>
									   
				<li>SQL Course Notes</li>
				<li>SQL Code Examples</li>
				<li>Practical SQL Course exercises and Code Samples</li>
				<li>After the course: 1-Hour personalised online revision session</li>
			 </ul>
		  </div>
		  </article>
	   </div>
				    
<div>
	                  <div>
	                     <h5 id="cincluded2">Book the SQL Course</h5>
	                  </div>
 
	 
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</div>
				   <div id="caboutus">
	                  <div>
	                     <h5>About us</h5>
	                  </div> 
	                  	<article>
					    <div>
					    	<div>
					    		<div>
					    			
					    			<h5>Our experienced trainers are award winners. </h5> 
					    			<ul>
										<li>
											More about us
										</li>
										<li>
											FAQ's
										</li>
										<li>
											Client Comments  
										</li>
										<li>
										<div id="LTF_ST_m8v4lCcicRynaFxnT4tD2JOVCitkIkMwzh0sIQRc9Toth01PZo"></div>
										</li>	
									 </ul>
					    		</div>
					    		<div>
					    			
					    				
					    			
					    		</div>
					    	</div>
	                     
					    </div>
					    </article>						
	               </div>
				   
				   
	        </div>

Learn SQL Course, 1-Day
This SQL course is platform independent.
SQL Queries Course, 1-Day. Basic SQL syntax.  This course is good for any database, covering standard SQL. Most attendees are in-work IT Professional. 
Private individuals are also very welcome. 
Evening courses also running. 

Details
Our Style: Hands-on, Practical 
Location: Online, Instructor-led 
Download: anaconda.com 
Duration: 6 weeks, 1 evening per week, 6pm - 8pm 
Times: arrange a time for your time zone 
Join us on your booked dates on https://meet.goto.com/910697125
Learn SQL Course, 1-Day Online Instructor-led
With SQL Queries, you could learn SQL in a day, and master the basics of SQL, and get interesting, insightful, and essential business intelligence from data by using SQL queries on this SQL Course in London, UK. 
Queries are made easy and simple, saving hours of online training. 
This 1 Day course is packed with power query techniques. 

This SQL Introduction Course is hands-on, practical with many excellent query examples.
This SQL course is hands-on and practical to give you in-depth, practical experience of the topics covered.
Ask your SQL questions in a small, friendly classroom SQL course. 

Learn SQL. Relational Database Concepts:
 Database: 
What is a Relational Database?

Tables, Rows and Columns

Indexes, Primary Keys and Foreign Keys

Data Types 
Learn SQL Essentials:
 Basics. 
SQL Language Essentials:

The SQL Select Statement, the Where Clause, SQL Order By Clause, Working with Null Values

SQL Arithmetic Operations, Expression Queries

SQL Column Aliases

Limit/Top, Distinct 
Summarizing and Grouping Data:
 Group by 

Aggregate Functions (Sum, Avg, Count, Max, Min)

The Group By Clause

The Having Clause 
Querying Multiple Tables:
 Joins 

Joining Tables

Inner Joins, Outer Joins, Self Joins, Full Joins, 
Cross Joins

Alternative Join Syntax 
Basic Subqueries
 Sub-queries 
Basics of CTE tables 
SQL subqueries 
Using subqueries in the from clause 
Using subqueries in the where clause 
Using subqueries in the select clause 
Using subqueries in the having clause 
 
 Combine Queries 
The Union Operator 
 Intersect and Minus Operators 
 Simulating combined Intersect and Minus queries by using sub-queries 

What is included
PCWorkshops Course Certificate on completion
SQL Course Notes
SQL Code Examples
Practical SQL Course exercises and Code Samples
After the course: 1-Hour personalised online revision session
  



Database Programming

IT Skills

Data Skills

SQL Queries Course, 1-Day. Basic SQL syntax.  This course is good for any database, covering standard SQL. Most attendees are in-work IT Professional. 
Private individuals are also very welcome. 

Learn SQL Basics, 1-day Course, Online Instructor-Led

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