Essential DHCP training course description Almost all businesses use DHCP. This course builds on delegates existing IP knowledge and focuses on IP Address management using DHCP. Also covered is the role of DHCP in plug and play environments. What will you learn Explain how DHCP works. Configure DHCP servers. Troubleshoot DHCP. Essential DHCP training course details Who will benefit: Anyone working with TCP/IP. Prerequisites: TCP/IP Foundation for engineers Duration 1 day Essential DHCP training course contents Introduction What is DHCP?, IP configuration: Address, mask, default gateway, DNS. History of DHCP: RARP, BOOTP. Hands on Client configuration, releasing and renewing. DHCP servers Installation. Base configuration: Scope. Lease period. DHCP options. Hands on Server setup, Impact of lease times. Server monitoring. How DHCP works Client states. Obtaining, renewing leases. DHCP messages: DISCOVER, OFFER, REQUEST, NAK, ACK, DECLINE, RELEASE, INFORM. Hands on Troubleshooting DHCP using Wireshark. DHCP architecture DHCP relay agents. Server platforms, resilience, DHCP fail over, split scopes. Dynamic DNS and DHCP. Hands on DDNS, routers, Troubleshooting.
Scrum Master Workshop: In-House Training A Scrum Master helps project teams properly use the Scrum framework, increasing the likelihood of the project's overall success. Scrum Masters understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. Scrum Masters act as 'servant leaders', helping the rest of the Scrum Team work together and learn the Scrum framework. Scrum Masters also protect the team from both internal and external distractions. What you will Learn You'll learn how to: Comprehend the Agile Manifesto and mindset Explain the fundamental principles of Scrum Guide the Scrum team in their responsibilities Write requirements in the form of user stories Define Ready and Done Estimate using planning poker and prioritize using MoSCoW Facilitate the team through the 5 Sprint events Fulfill the role of Scrum Master in a Scrum project Create Information Radiators to enable transparency Define the structure of the retrospective Foundation Concepts Agile History, Values, and Mindset Introduction to Scrum Scrum events Scrum artifacts Scrum Roles and Responsibilities Product Owner responsibilities Scrum Master responsibilities The Team responsibilities Cross-functional Teams Building Effective Teams The Product Backlog and User Stories The Product Backlog User Stories Definition of Done Backlog grooming Estimating User Stories Story points, planning poker Prioritizing User Stories The Sprint Team capacity and velocity The Sprint Planning Meeting The Sprint Backlog The Sprint Learning to self-manage, self-organize, self-improve Sprint Review and Retrospective Project Progress and Completion The Daily Scrum The Task Board and The Burndown Chart Information Radiators Closing a Scrum Project Summary and Next Steps Review of course goals, objectives, and content
The Agile Project Manager Change isn't coming, it's already here. The project environment is becoming more volatile, uncertain, complex, and ambiguous. Project management and project managers must transform and evolve in order to keep up with these changes. Agile has been a disruptor in the field of project management, having over 20 years of successes and benefits to organizations that have adopted their frameworks. The Agile frameworks have proven themselves to be more adept in dealing with this uncertainty. But Agile isn't just about following a different way of working. What do you need to learn, do, and become in order to continue in the current and future environment? It is a powerful combination of knowledge, competencies, and mindset. In an increasingly complicated project environment, this course provides participants with the knowledge needed to not only survive but thrive. What you will Learn At the end of this program, you will be able to: Evaluate the changing project environment and the needed knowledge, skills, and behaviors Demonstrate innovative project manager competencies of leading change, servant leadership, and focus on value Utilize Lean and Agile principles to maximize value and improve project performance Construct a hybrid Agile model that is unique to your project Assess your role in Business Agility as an Agile Project Manager Getting Started Introductions Workshop orientation Expectations Foundations Recap: What is Agile? A changed project environment The future project manager Agile Project Management Competencies Focusing on value Championing change Servant leadership Coaching / mentorship Facilitation Lean and Agile Principles Optimizing flow Making things small Continuous planning Just-In-Time requirements Visualizing work Hybrid Agile Considerations Considering a Hybrid Approach Examining Strengths and Weaknesses of Each Approach Selecting Waterfall / Agile Roles, Practices, and Techniques Reviewing Three Hybrid Scenarios Constructing the Hybrid Project Implementing Agile Pitfalls and Concerns Agile in the Organization Business Agility
Internet of Things training course description A concise overview course covering The Internet of Things and the technologies involved. Particular emphasis is placed on the high level architecture of IoT and the benefits achievable. What will you learn Describe the structure of the IoT List the technologies involved in IoT. Explain how IoT works. Internet of Things training course details Who will benefit: Non-technical staff working with IoT. Prerequisites: None. Duration 1 day Internet of Things training course contents What is IoT The Internet, what is IoT? IoT and M2M, IoT technologies, IoT architecture. Wired and wireless communication. IoT applications; Smart houses, smart cities, smart cars, wearable, environment, other domain specific IoTs. IoT architecture Physical objects, virtual objects, cloud computing, data capture, communications. Big data. Components Hardware, sensors, actuators, chips, firmware, embedded systems. Open source platforms. Power options: Battery, solar, PoE. IoT communication RF, ZigBee, Bluetooth, Bluetooth LE, RFID, WiFi, 802.11ah, mobile technologies. Wired. Arduino (as an example) Microcontrollers, the platform, development, Arduino software, reading from sensors, I2C, SPI. Arduino and the Internet, HTTP, WiFi, GSM. The cloud and IoT: Pachube, nimbits, ThingSpeak Security in IoT Authentication, Encryption, secure booting, firewalls.
NTP and PTP training course description This course looks at timing and synchronization as provided by NTP and PTP. Hands on sessions primarily involve using Wireshark to analyse the protocols. What will you learn Recognise the importance of timing and synchronisation. Explain how NTP works. Explain how PTP works. NTP and PTP training course details Who will benefit: Anyone using NTP or PTP but particularly relevant for those in the broadcast industry. Prerequisites: TCP/IP foundation for engineers Duration 1 day NTP and PTP training course contents Introduction Clock drift. Timing and synchronization. Importance in computing. Importance in broadcasting. NTP NTP versions, v0 to v4. Architecture. The intersection algorithm. Accuracy. Clock strata, Stratum 0, 1, 2 and 3. Protocol modes. Hands on NTP configuration More NTP NTP packet header. Timestamps. Variables in the header. Clock synchronization algorithm. SNTP. The Windows Time service. Hands on Wireshark and NTP analysis. PTP PTP v2, IEEE 1588. Architecture. Accuracy. Synchronization with PTP. Offset and delay. Hands on Analysing PTP packet flows. More PTP Ordinary clocks, boundary clocks, masters and grandmasters. PTP specific switch types. Hardware time stamping. SMPTE ST2059-2. PTP packet header. PTP domains. Best master clock algorithm. Hands on More Wireshark and PTP.
Preparing for Digital Transformation Organizations today must keep pace with changing technology to stay abreast of the market demand. Keeping pace means a transformation of the entire organization into the digital age. This workshop presents the challenges, benefits, and pitfalls of digital transformation and how it will affect you, and how you can be better prepared and positioned for the upcoming digital transformation. The goal of this course is to enable you to become knowledgeable about the technologies behind a digital transformation in your organization and the driving forces compelling such a transformation. You will learn how to become engaged in the processes of transforming your organization digitally to meet with the growing demands of customers and clients What you will Learn Describe the impact that digital is making on the economy and on customer expectations Examine the nature and drivers of the digital transformation Evaluate new technologies such as Blockchain, Big Data, Artificial Intelligence, and other technologies and see how they work to bring about digital transformation Assess the impact of digital technologies on the current roles and positions in the organization Discuss both the demand that customers have for digital technologies and the impact the digital technologies have on the customer and its relationship with the organization Recognize the new technology trends in the digital transformation and what they mean to the future of the organization Identify how digital transformation will affect all roles and how to be prepared for the upcoming and continuing digital transformation Foundation Concepts Digital transformation versus automation Driving forces behind the digital transformation Learning from digital transformation successes Digital Transformation and Customer Orientation The Digital Customer Customer touch points and the customer journey Omnichannel concept Transform to the customer Digital Technologies and the Organization Relationship Management Big Data: The Basis for it All The Human Factor in Digital Transformations Risks of Digital Transformation Technology Trends Data and Business Analytics Other Major Trends Preview of Coming Attractions Pathway to Digital Transformation
Project Estimating and Scheduling: In-House Training Establishing realistic estimates and goals for projects that support business objectives and meet client expectations is one of the most challenging aspects of project planning. Delivering those results within the agreed-upon time, cost, and quality constraints is also challenging. Attempting to meet impossible deadlines with limited budgets often leads to unplanned product shortfalls, causing long-term support and utilization problems. We have all anguished about this recurring problem, but without having the skills or knowledge to take action, we are unable to break the cycle! The goal of this course is for you to be able to support business objectives and meet client expectations by selecting the right planning approach for realistic and cost effective schedules, as well as project budgets. To achieve that, you will focus on gaining the necessary knowledge, skills, and techniques. What You Will Learn At the end of this program, you will be able to: Use the work breakdown structure (WBS) as the basis for effective estimating of project resources Estimate effort and duration using a variety of techniques Develop preliminary schedules using the critical path method Apply a variety of optimization techniques to refine preliminary schedules Establish realistic schedule and cost baselines, with appropriate contingency reserves Explain how earned value management (EVM) contributes to control time and cost performance Foundation Concepts Project management basic definitions and concepts PES Key driver: competing constraints PES Process and success factors Project Definition and the WBS Project definition overview Work Breakdown Structure (WBS) Decomposition: WBS development technique Resource Planning Resource planning overview Identifying resource requirements Identifying and filling resource gaps Applying resource planning tools Effort and Duration Estimating Estimating overview Estimating perspectives and approaches Estimating techniques Effort and duration estimating best practices Project Scheduling Overview of project scheduling Dependencies and the project network diagram Critical path method (CPM) Optimizing the schedule Budget, Risk, and Contingency Planning Overview of budget, risk, and contingency planning Estimating costs Determining the budget Project risk management processes Planning contingency reserves Project Baseline and Control Overview of project baseline Negotiating and the project baseline Earned value management (EVM) Project variances and actions Project control
Effective Presentation Skills: In-House Training In today's results-oriented, global working environment, the ability to create and deliver presentations effectively is a necessary skill set for people at all levels of an organization. Regardless of your role, it's important to know how to synthesize your ideas into a coherent and focused narrative, add visuals that support and reinforce your message, and deliver it in a way that resonates with your audience. In this highly interactive course, we will unpack and practice some of the tools and techniques used by top speakers and influencers all over the world. In this engaging two-day course, you will plan, write, refine, practice, and deliver a presentation to the class. Your presentation will be filmed on both days, and you will leave the course with a flash-drive copy of your videos; participants of the virtual classroom workshop should be prepared to present via webcam. In addition to discovering and enhancing your own personal delivery style, you will learn how to create an overarching goal for your presentation and then organize and structure it for maximum impact. You'll gain insight into how to anticipate your audience's needs and tailor the content and delivery in a way that connects with them and sustains their attention and engagement. You will also learn skills that will help you control nervous energy, remain focused on and attuned to your audience, improvise under pressure, deal effectively with questions, and build a compelling call to action. What you will Learn At the end of this program, you will be able to: Construct an effective presentation goal statement, opening, body, and closing that connect with an audience Analyze an audience's needs and style preferences, including relevant DiSC®-related elements Deliver a complete criteria-based presentation that will persuade others Align usage of visuals as well as verbal and non-verbal techniques to maximize the impact of your presentation Getting Started Introductions and social agreements Course structure Course goals and objectives Opening activities Planning and Organizing Video: 'The Art of Misdirection' Setting your presentation goal Writing a goal statement Analyzing your audience Applying the 'reality' test Creating and strengthening supports Structuring your presentation 5 components of an effective opening Presentation body Presentation closing Write your presentation opening Audience Analysis Video: 'How to Tie Your Shoes' Everything DiSC® introduction Audience DiSC® Styles Analyzing your audience Further audience analysis Effective Delivery Delivery challenges: virtual and in-person Keeping your audience engaged Your body as your instrument Verbal / paraverbal elements Body stance and nonverbal communication What are your 'tells?' Controlling nervousness Staying attuned to your audience Responding to questions Review and edit your opening Deliver your opening Visuals and Enriching Elements Using images in your presentation Guidelines for visual composition Using questions to engage your audience The power of the pause Practicing and Applying What You've Learned Preparation Delivery Feedback Opportunity to put into practice the program content and receive a video copy Summary and Next Steps What did we learn and how can we implement this in our work environment? Your personal action plan
Scrum Product Owner Exam Prep: In-House Training This workshop prepares you for the Scrum.org PSPO™ I certification. A voucher for the exam and the access information you will need to take the exam will be provided to you via email after you have completed the course. NOTE: If you have participated in any of IIL's other Scrum workshops, you can bypass this program and focus on reading/studying the Scrum Guide and taking practice exams from Scrum.org The Product Owner is responsible for maximizing the value of the product and the work of the Development Team. The Product Owner must be knowledgeable, available, and empowered to make decisions quickly in order for an Agile project to be successful. The Product Owner's key accountability is the Product Backlog. Managing, maintaining, and evolving the Product Backlog involves: Establishing a clear vision that engages the Development Team and stakeholders Clearly expressing Product Backlog items Ordering the items in the Product Backlog to best achieve the vision and goals Ensuring that the Product Backlog is visible, transparent, and clear to all Working with the Development Team throughout the project to create a product that fits the customer's need What you will Learn You'll learn how to: Successfully prepare for the Scrum.org PSPO I exam Identify the characteristics of a successful Product Owner Create a powerful vision statement Apply techniques to understand your customers and the market Manage and engage stakeholders Write effective user stories with acceptance criteria Utilize techniques to visualize and prioritize the Product Backlog Participate in the 5 Scrum events as the Product Owner Understand the Product Owner's role in closing a Scrum project Getting Started Introductions Workshop orientation Exam prep preview Fundamentals Recap Agile Manifesto, values, and mindset Product Owner characteristics Good vs. great Product Owner Product Ownership Product ownership Project vision Understand your customers and market Personas Stakeholder management and engagement The Product Backlog User Stories and Acceptance Criteria Preparing User Stories for a Sprint The Product Backlog Visualizing the Product Backlog Product Backlog Prioritization Technical Debt Sprint Planning and Daily Standups Sprint Planning Planning Poker Team Engagement Daily Standups Sprint Review, Retrospectives, and Closing Sprint Reviews Key Agile Patterns Retrospectives Closing the Project
Cyber Security training course description The reliance of the world on the Internet and computer systems means the protection of information systems is vitally important. This is even more important smart devices and the Internet of Things increase the number of devices. This Cyber Security provides a concise overview on the threats and attacks that can happen along with the counter measures that can be taken. What will you learn Recognise the different types of attack. Describe the attacks that can be made against information systems. Describe the counter measures available. Cyber Security training course details Who will benefit: Non-technical staff working with computers. Prerequisites: None. Duration 1 day Cyber Security training course contents What is Cyber Security? Computer security, Policies, Types of security breach, denial of service, data manipulation, data theft, data destruction, security checklists, incident response. Attacks Physical access, Social engineering, Privilege escalation, Malware, Trojans, worms, viruses, rootkits, Backdoors, Denial of Service (DOS), Distributed DOS, Eavesdropping, Spoofing, Man the middle tampering. Countermeasures Prevention, detection, response. Physical, user accounts, Firewalls, IDS, AAA, authentication, cryptography, encryption, data integrity. Cyber security standards ETSI, ISO 27001, 27002, NIST, ISA/IEC 62443.