1475 Courses in Belfast

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Level 2 NVQ Certificate in Plant Operations (Construction) -Compacting qualification has been developed for achievement in a real workplace environment which means you need to be employed to undertake this qualification. This qualification enables you, the learner, to demonstrate and recognise your skills, knowledge and understanding and to demonstrate your competence in a real workplace environment so you can work in Compacting within the construction industry. You will be assessed against a set of performance and knowledge statements which have been derived from National Occupational Standards for your occupational area. You will be assessed by an occupationally competent and qualified assessor whose job is to work with you and help you complete your qualification. This qualification supports the learner to attain enabling, fundamental and transferable practical skills with associated underpinning knowledge. The learner will learn key practical skills and knowledge in these mandatory units: -Conforming to General Health, Safety and Welfare in the Workplace -Conforming to Productive Working Practices in the Workplace The learner will also learn key practical skills and knowledge in one of the following optional units: -Preparing and operating soil compactors to compact materials in the workplace -Preparing and operating landfill compactors to compact materials in the workplace -Preparing and operating ride-on rollers to compact materials in the workplace Entry Requirements There are no formal entry requirements to take this qualification. This qualification can be undertaken without any previous training or qualifications in this subject area.

This module focuses on developing leadership confidence through self-discovery, emphasising the importance of understanding one's unique leadership style and personal philosophy. Participants will explore their core identity as leaders and learn strategies to enhance their influence, credibility, and relationships within their organisation. Exploring the link between self-discovery and effective leadership, focusing on developing confidence to lead from within. Testimonial: “Without guidance, personal branding can quickly become an exercise in aspiration and competition; letting the carefully curated public personas of others dictate our own validity and definition of success. Clarity on who we truly are, what matters to us and therefore how we position ourselves in the world takes reflection and time. Rachael’s work in this area has inspired the nearly 100 delegates who have been part of our HR Leadership Academy over the past 8 years, and I have no doubt will continue to resonate with future cohorts.” MD, Nina Metson - Suffolk

SolarWinds NPM training course description A hands on course providing a solid foundation on network management using SolarWinds. The course specifically focusses on SolarWinds Orion Network Performance Monitor. The course starts with configuring agents and device discovery, onto exploiting SNMP with SolarWinds and then Alerts, reports and customisation of menus, views and maps. What will you learn Discover devices using Solarwinds. Use Solarwinds. Poll and monitor devices using Solarwinds. Create Alarms and reports. Diagnose faults using Solarwinds. SolarWinds NPM training course details Who will benefit: Technical staff working with Solarwinds. Prerequisites: None. Duration 2 days SolarWinds NPM training course content Getting started with SolarWinds What is SolarWinds, Products, ICMP, WMI, SNMP. Installing SolarWinds. Hands on Connecting to SolarWinds, configuring users and groups, using SolarWinds. Device discovery with SolarWinds Manual discovery, automatic discovery, controlling IP discovery, polling, thresholds. Hands on Adding ICMP only, SNMP and WMI nodes. dependencies, groups. Agents Configuring Cisco devices for SNMP support, communities, traps, syslog. MIBs, SNMPv3, obtaining MIB information. Universal device poller. Hands on MIB browser, MIB walking, syslog. Message center. Using SolarWinds The home page, Views, changing views, adding views. Hands on Views and menu customisation. Server monitoring. Alerts Filters, acknowledgements, notes. Basic alert configuration, Advanced alert configuration. Hands on Configuring alerts. Reports Creating reports, on demand reports, scheduled reports, customising reports, adding reports to views. Standard reports. Hands on Performance reports. Graphs. Maps Orion Network Atlas, the background, adding objects, connect now, applying to views. Hands on Customising a map. Administration Backups, the database.

DevOps training course description This course is an introduction to DevOps. The course emphasizes communication, collaboration , integration, and automation to improve the workflow between developers and IT operations professionals. Improved workflows lead to more opportunities to design software and services in a more agile fashion. This course is a basis for discovering the most important DevOps concepts and to understand the principles and methods behind this. The course will leave you with the inspiration to be the advocate of change. What will you learn Explain DevOps principles. Describe the relationship between Agile , Lean and IT Service Management ( ITSM). Describe methods for automation and technology factors. Describe considerations when changing. Describe challenges, risks and critical success factors. DevOps training course details Who will benefit: IT development, IT operations and IT service management. Prerequisites: Introduction to data communications & networking. Duration 2 days DevOps training course contents Why DevOps? Introduction DevOps Goals DevOps Added value of DevOps Proven Results DevOps for businesses DevOps principles (The Three Ways) DevOps and other frameworks DevOps and Agile DevOps and Lean DevOps and IT Service Management DevOps culture Characteristics of a DevOps culture Organizational Considerations DevOps DevOps stakeholders DevOps roles DevOps teams DevOps organizational structures DevOps methods Continuous Integration Continuous delivery Continuous deployment Value stream mapping Kanban Theory of Constraints Improvement Kata Deming's quality circle ITSM processes DevOps and Automation Methods for DevOps automation Longevity and tools categories DevOps applications Transitioning to a DevOps culture. Implementation Challenges, risks and critical success factors Measuring DevOps successes

Intro to containers training course description This course looks at the technologies of containers and microservices. The course starts with a look at what containers are, moving onto working with containers. Networking containers and container orchestration is then studied. The course finishes with monitoring containers with Prometheus and other systems. Hands on sessions are used to reinforce the theory rather than teach specific products, although Docker and Kubernetes are used. What will you learn Use containers. Build containers. Orchestrate containers. Evaluate container technologies. Intro to containers training course details Who will benefit: Those wishing to work with containers. Prerequisites: Introduction to virtualization. Duration 2 days Intro to containers training course contents What are containers? Virtualization, VMs, What are containers? What are microservices? Machine containers, application containers. Benefits. Container runtime tools Docker, LXC, Windows containers. Architecture, components. Hands on Installing Docker client and server. Working with containers Docker workflow, Docker images, Docker containers, Dockerfile, Building, running, storing images. Creating containers. Starting, stopping and controlling containers. Public repositories, private registries. Hands on Exploring containers. Microservices What are microservices? Modular architecture, IPC. Hands on Persistence and containers. Networking containers Linking, no networking, host, bridge. The container Network Interface. Hands on Container networking Container orchestration engines Docker swarm: Nodes, services, tasks. Apache Mesos: Mesos master, agents, frameworks. Kubernetes: Kubectl, master node, worker nodes. Openstack: Architecture, containers in OpenStack. Amazon ECS: Architecture, how it works. Hands on Setup and access a Kubernetes cluster. Managing containers Monitoring, logging, collecting metrics, cluster monitoring tools: Heapster. Hands on Using Prometheus with Kubernetes.

Securing Kubernetes training course description This course introduces concepts, procedures, and best practices to harden Kubernetes based systems and container-based applications against security threats. It deals with the main areas of cloud-native security: Kubernetes cluster setup, Kubernetes cluster hardening, hardening the underlying operating system and networks, minimizing microservices vulnerabilities, obtaining supply chain security as well as monitoring, logging, and runtime security. What will you learn Harden Kubernetes systems and clusters. Harden containers. Configure and use Kubernetes audit logs. Securing Kubernetes training course details Who will benefit: Technical staff working with Kubernetes Prerequisites: Kubernetes_for_engineers_course.htm Definitive Docker for engineers Duration 2 days Securing Kubernetes training course contents This course does not only deal with the daily security administration of Kubernetes-based systems but also prepares delegates for the official Certified Kubernetes Security Specialist (CKS) exams of the Cloud Native Computing Foundation (CNCF). Structure: 50% theory 50% hands on lab exercise Module 1: User and authorization management Users and service accounts in Kubernetes Authenticating users Managing authorizations with RBAC Module 2: Supply chain security Vulnerabilit checking for images Image validation in Kubernetes Reducing image footprint Secure image registries Module 3: Validating cluster setup and penetration testing Use CIS benchmark to review the security configuration of Kubernetes components. Modify the cluster components' configuration to match the CIS Benchmark. Penetration testing Kubernetes for known vulnerabilities. Module 4: System hardening Use kernel hardening tools Setup appropriate OS level security domains Container runtime sandboxes Limit network access Module 5: Monitoring and logging Configure Kubernetes audit logs Configure Audit Policies Monitor applications behaviour with Falco

Total MPLS VPN for engineers training course description A hands on course concentrating solely on MPLS VPNs. The course begins with a review of VPN basics before moving onto L3VPNs and MBGP, followed by L2VPNs. What will you learn Compare, contrast and evaluate MPLS L2VPNs versus L3VPNs. Describe, configure and troubleshoot MPLS L3VPNs. Configure and troubleshoot MBGP. Describe, configure and troubleshoot MPLS L2VPNs. Total MPLS VPN for engineers training course details Who will benefit: Anyone working with MPLS VPNs. Prerequisites: Concise MPLS for engineers Duration 2 days Total MPLS VPN for engineers training course contents MPLS VPN basics LSR, PE and P router roles. What is a VPN? MPLS VPN types, MPLS VPN comparison, MPLS L3VPN, L2VPN. VPN architectures. Hands on: Building the base network. L3VPN Separate routing tables, The Virtual Routing Table, VRFs, Route Distinguisher (RD), VNPv4 addresses. Hands on: Minimal VRF configuration, routing between customer and provider (PE-CE). MBGP MP-BGP, IPv4 routing, IPv6 routing, VPNv4 addresses, VPNv6 addresses. Exchanging labels. Exchanging routes. Route targets, communities. Route reflectors. Hands on: MBGP setup. MPLS L3VPN troubleshooting. L2VPN Why L2 not L3? Services: TDM, ATM, Frame Relay, Ethernet. Pseudowires. Hands on: Simple L2VPN configuration. Pseudowires VPWS, AToM, Attachment Circuit, Traffic encapsulation, Ethernet over MPLS. Ethernet MTU considerations. VC types. Hands on: PW configuration and troubleshooting. VPLS Ethernet multipoint connectivity. Virtual Forwarding Instance (VFI), Virtual Switching Instance. Flooding, MAC address management, split horizons. Hierarchical VPLS. Signalling: LDP based. BGP based. Auto discovery. Hands on: VPLS configuration and troubleshooting. Next generation L2VPN E-VPN, PBB-EVPN.

Join a Climate Fresk Climate science workshop to learn about the causes and effects of climate change through a fun and collaborative experience.

Advanced Kibana training course description This training course is aimed at users who already have some experience with Kibana, who are looking to further their knowledge. What will you learn Lens Timelion Maps Custom Visualisations with Vega Canvas Filters and Controls Drilldown and Dashboards KQSL and ElasticQueries Scripted and RunTime Fields Alerts and Alarms Advanced Kibana training course details Who will benefit: Users who already have some experience with Kibana, who are looking to further their knowledge. Prerequisites: None Duration 1 day Advanced Kibana training course contents Topics Lens Visualisation types (tables,bars,charts) Category breakdown Adding multiple metrics Using formulas in metrics Labels Adding reference layer Limitations Visualise Library Timeseries, Metrics Different types of aggregations Maps GeoMapping Heat Maps Using ES index as data source Visualisation, tool tips Custom Visualisations with Vega Introduction to vega scripting Canvas Widgets and Texts Elasticsearch SQL Canvas Expressions Filters and Controls Dropdown filters Ad-hoc filters Searchbar filters Drilldown Dashboards Linking one dashboard to another KQSL and ElasticQueries Bool Query AND/OR Phrase Part match vs keyword search Wildcard search Scripted and RunTime Fields Creating ad-hoc calculated fields using scripts Performance issues Alerts and Alarms Query Based Formatting output Connector types(email,index,teams etc)