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<h2><strong>About this Training Course</strong></h2>
<p>One of the main challenges for today's managers is effectively leading and successfully communicating vision that inspires employees to perform. Good leadership engages people and employees who feel both engaged and enabled contribute to higher levels of growth and productivity. They will remain longer with the organisation, perform better and ultimately deliver better service to your customers.</p>
<p>This popular 3 full-day course will equip you with key skills that you can utilise to maximise your staff's performance in line with the company's objectives.</p>
<p>This interactive course will also empower you with strategic approaches to overcome the people challenges that you may encounter while enabling you to optimise your business strategies successfully.</p>
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<p>An ILM Recognised programme.</p>
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Training Objectives 

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<p><strong>What are the benefits that you will gain from attending this course?</strong> * Enhance your personal effectiveness and decision-making * Learn how to boost your influencing capability * Inspire enthusiasm, motivation and commitment * Communicate effectively across a multi-cultural team * Nurture your relationships and strengthen your team * Develop an empowering partnership team culture</p>
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Target Audience 

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<p><strong>Who should attend this course?</strong> Anyone involved in leading a business unit or a project team can attend. It covers relationships with host governments, contractors, suppliers and local communities which constitute critical alliances for the development of a project. <strong>This course is essential for team leaders, supervisors or managers from the following functions:</strong></p>
<ul>
<li>Project management engineers from various technical disciplines</li>
<li>Ad-hoc or special project team leaders in legal, technical &amp; financial disciplines</li>
<li>Country managers or business development officers of contractors</li>
<li>JV management executives or officers</li>
<li>Government officials or industry liaison officers</li>
<li>Procurement or contracts executives or officers</li>
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Trainer

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<p>Your course leader is the author of Spirit IntelligenceTM and specialises in executive leadership facilitation and management development. He gained a first class honours degree in chemical engineering from Edinburgh University in Scotland and has undertaken postgraduate studies in psychology at Macquarie University in Sydney, Australia. Your course leader's corporate career spanned 14 years in Oil and Gas with BP, Amoco and AGL. Since 1993, he has worked across five continents with more than 170 clients including Rothschild, QBE, AT&amp;T, Intel, Towers Perrin, Thomas Cook, Fujitsu, Nortel, Frank Russell, Electrolux, Arab Bank, Cable and Wireless, GSK, Merck, Sharpe and Dome, World Vision, Ericsson, IBM, Placer Dome Gold, Jim Beam, Ernst &amp; Young and Commonwealth Bank of Australia. He focuses on what he calls tapping The Hidden Advantage to unleash the power of the whole person - the power of the body and mind, the passion of the emotions and the enthusiasm, motivation, commitment, initiative, creativity, resilience and persistence of the spirit in business.</p>
<p>He is very experienced internationally in both skills enhancement and the strategic facilitation of tough and intractable client challenges. His approach is pragmatic. He provides his clients with a powerful range of practical tools and approaches to enable management to tap The Hidden Advantage latent in their staff and achieve optimum performance and results. A powerful and compelling speaker, he combines humour, energy and passion. He draws on a wealth of personal experience and thorough research.</p>
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POST TRAINING COACHING SUPPORT (OPTIONAL)

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<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information post training support and fees applicable</p>
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EnergyEdge - Training for a Sustainable Energy Future

Renewable Energy

Oil & Gas

Leadership & Team Dynamics in Oil & Gas

Team of 10, pp

Normal Fee, pp

London

<h2>Change Management Foundation: In-House Training: In-House Training</h2>
 <p>This course provides practical knowledge on Change Management techniques and the Foundation certification.</p>
 <p>You will examine various Change Management techniques and explore which could be effectively implemented in your organization. The structured approach helps you understand how you deal with change as an individual, as a member of a team or organization, and as a leader. The program design explores the impact that change has on these four major areas:</p>
 <ol>
 <li>Change and the Individual</li>
 <li>Change and the Organization</li>
 <li>Communications and Stakeholder Engagement</li>
 <li>Change Management Practice</li>
 </ol>
 <p>This course also prepares you for the APMG Change Management Foundation exam. Given that a primary course goal is to achieve the Foundation Certification, the course text will be provided in advance of the workshop so the participant may begin studying. In addition, daily homework assignments and practice exams will be provided. The Foundation-level exam is taken at the end of the third day of the Traditional Classroom course. Virtual Classroom participants must make separate arrangements to schedule their exam following course completion (See 'Important Note for Virtual Course Participants').</p><h3>What You Will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Explain how individuals learn and why many may resist change</li>
 <li>Illustrate how to build an effective change team</li>
 <li>Describe the stakeholder engagement process and relate this to appropriate communication</li>
 <li>Differentiate various approaches to plan, implement, and sustain organizational change</li>
 <li>Demonstrate how to assess change impact and readiness, and deal with resistance</li>
 <li>Improve your ability to pass the APMG Change Management Foundation Certification exam</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions</li> <li>Course structure</li> <li>Course goals and objectives</li> </ul> <h3>Change and the Individual</h3> <ul> <li>How people learn</li> <li>Personality and change - introduction to MBTI</li> <li>Models of individual change - the Change Curve and Bridges' Transition</li> <li>Motivating individuals during change</li> </ul> <h3>Change and the Organization</h3> <ul> <li>Understanding organizational metaphors</li> <li>Organizational culture and change</li> <li>3 models of change - Lewin, Kotter, and Senge</li> <li>Key roles in change</li> </ul> <h3>Stakeholder Engagement</h3> <ul> <li>Identifying and analyzing stakeholders</li> <li>Personas and empathy maps</li> <li>Influencing strategies</li> </ul> <h3>Communication</h3> <ul> <li>Feedback and communication approaches</li> <li>Communicating change - planning, factors, and barriers</li> <li>Communication biases and channels</li> </ul> <h3>Change Impact</h3> <ul> <li>Identifying and assessing change impact</li> <li>Stakeholder impact assessment</li> <li>Change severity assessment</li> </ul> <h3>Change Readiness</h3> <ul> <li>Building change agent networks and the change team</li> <li>How to make the organization ready for change</li> <li>Creating a change management plan</li> <li>Dealing with resistance to change</li> </ul> <h3>APMG Change Management Foundation Exam Preparation</h3> <ul> <li>Review of and practice with APMG sample questions and test papers</li> </ul> <h3>APMG Change Management Foundation Exam</h3> <ul> <li>Traditional Classroom: Paper-based exams will be taken on the last day of class</li> <li>Virtual Classroom: The exam is scheduled by the Participant and taken subsequent to the course</li> </ul>


                </section>

IIL Europe Ltd

Change Management Foundation: In-House Training

General Admission

<h2>Management of Risk (M_o_R®) Practitioner: In-House Training</h2>
<p>The M_o_R® Practitioner course has been designed to provide learners with the opportunity to practice the practical application of the M_o_R method and covers the twelve M_o_R principles: Approach, Process and the basic techniques essential to managing risks using the M_o_R guidance. The purpose of the M_o_R Practitioner qualification is to confirm that the learner has achieved sufficient understanding of how to apply and tailor M_o_R in a scenario situation.</p><h3>What you will Learn</h3>
<p>At the end of the M_o_R Practitioner course, learners will gain competencies in:</p>
<ul>
<li>M_o_R framework (principles, approach based on risk documentation, process steps, and embedding and reviewing</li>
<li>M_o_R principles</li>
<li>Outline of M_o_R approach documents (including policy, process guide, and risk communications plan)</li>
<li>Risk identification, assessment, and control</li>
<li>Embedding and reviewing M_o_R</li>
<li>M_o_R organizational perspectives (strategic, program, project, operational)</li>
</ul>
<h3>Benefits</h3>
<p>The M_o_R Practitioner course offers a wide-ranging set of guidelines that will help in the management of risk in a project or program environment. It will help prepare learners for the M_o_R Practitioner Exam. They will feel more confident in approaching risk management after attending the course and will be aware of the use of different techniques that can assist in this task, including:</p>
<ul>
<li>Improved basis for effective strategy formation</li>
<li>Reduced time spent fire-fighting and fewer unwelcome surprises</li>
<li>Increased likelihood of successful change initiative outcomes</li>
<li>Closer internal focus on doing the right things properly</li>
<li>Increase in efficient use of resources waste and fraud</li>
<li>Better management of contingency resources</li>
<li>M_o_R roles and responsibilities</li>
<li>M_o_R health check</li>
<li>M_o_R maturity model</li>
<li>Risk specialisms (including business continuity management)</li>
</ul><section>
                    <h3>Introduction</h3><ul><li>Introduction to the course</li><li>What is a risk?</li><li>What is risk management?</li><li>Why is risk management so important?</li><li>Basic risk definitions</li><li>The development of knowledge about risk management</li><li>Corporate governance and internal control</li><li>Where and when should risk management be applied?</li></ul><h3>M_o_R Principles</h3><ul><li>The purpose of M_o_R principles</li><li>Aligns with objectives</li><li>Fits the context</li><li>Engages stakeholders</li><li>Provides clear guidance</li><li>Informs decision-making</li><li>Facilitates continual improvement</li><li>Creates a supportive culture</li><li>Achieves measurable value</li><li>Risk management maturity models</li></ul><h3>M_o_R Approach</h3><ul><li>Relationship between the documents</li><li>Risk management policy</li><li>Risk management process guide</li><li>Risk management strategy</li><li>Risk register</li><li>Issue register</li><li>Risk response plan</li><li>Risk improvement plan</li><li>Risk communications plan</li></ul><h3>M_o_R Process</h3><ul><li>Common process barriers</li><li>Identify -  contexts</li><li>Identify - the risks</li><li>Assess - estimate</li><li>Assess -  evaluate</li><li>Plan</li><li>Implement</li><li>Communication throughout the process</li></ul><h3>M_o_R Perspectives</h3><ul><li>Strategic perspective</li><li>Programme perspective</li><li>Project perspective</li><li>Operational perspective</li></ul><h3>Risk Specialisms</h3><ul><li>Business continuity management</li><li>Incident and crisis management</li><li>Health and Safety management</li><li>Financial risk management</li><li>Environmental risk management</li><li>Reputational risk management</li><li>Contract risk management</li></ul>


                </section>

Management of Risk (M_o_R) Practitioner: In-House Training

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This training programme will provide those involved at any stage of the process for procuring goods and/or services within their organisations with the knowledge and skillset to identify and mitigate the threat posed by the breadth and multi-layered complexity of procurement fraud and corruption.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course objectives</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course aims to increase and enhance delegates&rsquo; understanding of the various procurement fraud and corruption threats which impact upon them and the organisations, sectors and regions in which they operate and provide them with the tools necessary to mitigate those threats.</p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who should attend</strong></p><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">This course is aimed at a wide range of people since financial crime impacts upon every sector and at every level since it continues to manifest itself globally. Thus, it would be of value to those working in:</p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Supply chain risk management professionals</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Public and private sector</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Risk and compliance professionals</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Those organisations that are expanding into emerging markets, joint ventures and mergers</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Accountants and auditors</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Project organisations</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Procurement fraud and corruption investigators</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">Organisations subject to external sanctions and wish to show a holistic lessons learnt approach</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course outline</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Nature and scope of procurement fraud</li><li fr-original-style="" style="box-sizing: border-box;">Manipulation of the procurement process with global case examples and live case studies provided to illustrate each step in the manipulation process</li><li fr-original-style="" style="box-sizing: border-box;">Examination and analysis of individual and/or organised crime within the procurement cycle</li><li fr-original-style="" style="box-sizing: border-box;">Creation of a procurement fraud risk lifecycle within an organisation</li><li fr-original-style="" style="box-sizing: border-box;">Examination of the essential components for an effective and robust due diligence process and related procedures</li><li fr-original-style="" style="box-sizing: border-box;">Collection, collation, exploration and evaluation of the data sources available to profile procurement fraud risk within an organisation</li><li fr-original-style="" style="box-sizing: border-box;">Creating anonymous procurement fraud and corruption reporting vectors including hotlines and whistle-blower protection frameworks</li><li fr-original-style="" style="box-sizing: border-box;">Exploring the nature and impact of the use of technology and data analytics to identify actual and potential procurement fraud and corruption</li><li fr-original-style="" style="box-sizing: border-box;">Procurement fraud and corruption typologies from a national, regional and global perspective</li><li fr-original-style="" style="box-sizing: border-box;">Designing of an organisational risk mitigation framework</li><li fr-original-style="" style="box-sizing: border-box;">Creation and operation of a rapid and systematic anti-corruption and procurement fraud response</li><li fr-original-style="" style="box-sizing: border-box;">Creation and management of an effective counter fraud culture</li><li fr-original-style="" style="box-sizing: border-box;">Determination of the tender process with the identification of choke points and areas of vulnerability</li><li fr-original-style="" style="box-sizing: border-box;">Establishing and monitoring of conflicts of interest</li><li fr-original-style="" style="box-sizing: border-box;">Obtaining and maintaining an independent quality assurance mechanism</li><li fr-original-style="" style="box-sizing: border-box;">Identifying and utilising a range of fraud identification and analysis tools and techniques</li><li fr-original-style="" style="box-sizing: border-box;">Determining and detailing various specialist and technical support functions and personnel</li><li fr-original-style="" style="box-sizing: border-box;">Using data to create an operational, tactical and strategic response</li></ul><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Instructor</strong></div><div fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></div><img src="https://images.cademy.co.uk/77842eb4-001c-4e19-9d72-b04b772377b2/8da06b17-cfed-4ced-b668-8e1a80ffcc74/original.jpeg" style="width: 170px; display: inline-block; vertical-align: bottom; margin: 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 170px; display: inline-block; vertical-align: bottom; margin: 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">S</span></strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-family: Cambria, serif; box-sizing: border-box;" fr-original-style="font-family: Cambria, serif;">teve has over 25 years and extensive professional expertise in procurement fraud and corruption risk identification and the design of risk frameworks to combat the impact of revenue loss</span></strong></span><span style="font-family: Cambria, serif; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-family: Cambria, serif; color: rgb(0, 0, 0);">&nbsp;</span></p><p style="margin: 0cm 0cm 8pt; font-size: 11pt; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style="font-family: Cambria, serif; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-family: Cambria, serif; color: rgb(0, 0, 0);">Steve is the Company Director of Global Risk Alliance Ltd and the author of Procurement fraud and Corruption: How to identify and mitigate procurement fraud and corruption risk. &nbsp;He was the technical working group lead for the design and creation of British Standard BS10501: Guide to implementing Procurement Fraud Controls.</span></p><p style="margin: 0cm 0cm 8pt; font-size: 11pt; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style="font-family: Cambria, serif; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-family: Cambria, serif; color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p style="margin: 0cm 0cm 8pt; font-size: 11pt; font-family: Calibri, sans-serif; color: var(--text); box-sizing: border-box;" fr-original-style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:"Calibri",sans-serif;'><span style="font-family: Cambria, serif; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-family: Cambria, serif; color: rgb(0, 0, 0);">A former Head of Intelligence and Head of Anti-corruption capabilities in UK Law Enforcement involved in the investigation of high value and complex fraud and corruption cases both in the UK and internationally. He was also part of the UK Working Group on Bribery in International Business.</span></p><p style="margin: 0cm 0cm 8pt; font-size: 11pt; font-family: Calibri, sans-serif; text-align: justify; color: var(--text); box-sizing: border-box;" fr-original-style='margin-top:0cm;margin-right:0cm;margin-bottom:8.0pt;margin-left:0cm;font-size:11.0pt;font-family:"Calibri",sans-serif;text-align:justify;'><span style="font-family: Cambria, serif; color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="font-family: Cambria, serif; color: rgb(0, 0, 0);">He is the former Global Corruption Risk Advisor to the Chartered Institute of Procurement and Supply advising members on contract risk review and risk identification and mitigation approach. He has provided international consultancy and training programmes in various sectors including oil and gas, engineering, public sector, retail, media and local government in the Middle East, Australia, Kazakhstan, UK, West Africa and Indonesia.</span></p>

This organisation training programme will provide students involved at any stage of the business management and operations process with the knowledge and skillset to assess the bribery and corruption risk that an organisation or project faces and identify opportunities to mitigate potential threats.
Course objectives
This course aims to increase and enhance delegates’ understanding of the various bribery, corruption and associated financial crime and money laundering threats that can impact their organisation, sector and region in which they operate and provide a risk assessment methodology that assists an operational, management and strategic mitigation response to risk.
Who should attend
This course is aimed at a leaders, management and staff that are actively involved in the bribery and corruption risk assessment process. It is recommended that a broad range of expertise is involved as part of a risk assessment approach, thus, this training programme would be of value to those working in:
Supply chain risk management professionals
Public and private sector
Risk and compliance professionals
Those organisations that are expanding into emerging markets, joint ventures and mergers
Accountants and auditors
Project organisations
Procurement fraud and corruption investigators
Organisations subject to external sanctions and wish to show a holistic lessons learnt approach
Course outline
Nature and scope of bribery, corruption and associated financial crime and money laundering methodology
Risk assessment concept and methodology
Planning approach to corruption risk assessment
Comparative analysis of current risk assessment approach with global best practice to identify potential risks with the current approach to risk
Identifying data sources that support a corruption risk assessment
Insider threat indicators and consequences
Creating an anti-corruption environment and the benefit in introducing a total quality ownership approach
External bribery risk indicators and barriers including financial crime and money laundering threats
The benefits and method of introducing a risk model as part of an annual risk assessment
Risk assessment methodology within projects
Creating a corruption response plan
Designing of an organisational risk mitigation framework
How to introduce a decision making and change management response to bribery and corruption risk
Course Instructor

Steve has over 25 years and extensive professional expertise in procurement fraud and corruption risk assessment, identification and analysis including the design of risk frameworks to combat the impact of revenue loss.
Steve is the Company Director of Global Risk Alliance Ltd and the author of Procurement fraud and Corruption: How to identify and mitigate procurement fraud and corruption risk. He was the technical working group lead for the design and creation of British Standard BS10501: Guide to implementing Procurement Fraud Controls.
In addition to his consultancy work, Steve provides global and virtual training programmes to clients in the field of anti-corruption, anti-money laundering and terrorist financial, countering procurement fraud and associated financial crime risks. The programmes have provided to both public and private sectors, law enforcement and not for profit.
A former Head of Intelligence and Head of Anti-corruption capabilities in UK Law Enforcement involved in the investigation of high value and complex fraud and corruption cases both in the UK and internationally. He was also part of the UK Working Group on Bribery in International Business.
He is the former Global Corruption Risk Advisor to the Chartered Institute of Procurement and Supply advising members on contract risk review and risk identification and mitigation approach. He has provided international consultancy and training programmes in various sectors including oil and gas, engineering, public sector, retail, media and local government in the Middle East, Australia, Kazakhstan, UK, West Africa and Indonesia.

Global Risk Alliance Ltd

Procurement & Supply

Corporate Affairs

Fraud Awareness

Anti Bribery & Corruption

Our training programme will provide those involved at any stage of the process for procuring goods and/or services within their organisations with the knowledge and skillset to identify and mitigate the threat posed by the breadth and multi-layered complexity of procurement fraud, corruption and associated financial crime and money laundering.

Bribery and corruption risk assessment

Wakefield

<section data-element_type="section" data-id="c64e7af" fr-original-style=" color: rgb(102, 102, 102);" id="isPasted" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="f76ef42" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="b4b46a1" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h1 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Overview</h1></div><div data-element_type="widget" data-id="0d88ac6" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This course has been created to help safely navigate attendees through the minefield of absence management, paying attention to issues of systems, procedures and organisational culture along the way. Using a selection of exercises, activities and sample documents, the course examines some traditional methods of management as well as some more contemporary and innovative ways of keeping a lid on casual absence. Attendees will take away a number of practical tools and ideas to enable them to target performance improvement when back at their desks.</p></div></div></section><section data-element_type="section" data-id="017e92c" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="3a456f6" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="d97d947" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Description</h2></div><div data-element_type="widget" data-id="aef4b3c" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">It&rsquo;s estimated that absence from work costs the UK economy over &pound;13 billion per year, with the &lsquo;average&rsquo; employee taking around seven days off sick annually. The need for managers, HR people and leaders to control absenteeism is critical if a company is to survive and prosper.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">But just what is &lsquo;absence&rsquo;? And how do we go about managing it and reducing it wherever we can, without falling foul of employment law?</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">As well as the usual training material, attendees on this course also receive several useful handouts and exercises relating to absence management.</p><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Topics covered:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">An Absence Management Model</strong> &ndash; this section identifies a simple model for managers to apply when dealing with absenteeism&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Defining Absence</strong> &ndash; the text book definition will help learners clearly understand what is meant by absence&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Types of Absence</strong> &ndash; unravelling the different types of absence and distinguishing between absence and leave&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Classifying Absence</strong> &ndash; by classifying types of absence, the learner can begin to get a steer on how to manage it&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Statistics</strong> &ndash; identifying the real cost of absence and looking at regional and sector differences&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Reasons for Absence</strong> &ndash; considering the high-level issues that have an impact on absence, like culture and job design&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Causes of Sickness</strong> &ndash; here the national league tables of sickness causes are discussed, giving the learner the chance to reflect on their own team or company&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Absence Management &ndash; Stage 1</strong> &ndash; contracts, policies, procedures and legal entitlements are all examined here, to allow learners to get a grasp of what they have to know to&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Absence Management &ndash; Stage 2</strong> &ndash; record keeping, costing absence and benchmarking provide the chance for analysis and understanding in the context of the learner&rsquo;s own organisation&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Absence Management &ndash; Stage 3</strong> &ndash; setting out the skills and interventions that managers need to apply in the effective management of absence, including: communication, professional advice, workplace issues and return to work interviews&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Traditional Approaches</strong> &ndash; an examination of performance management, sick pay, discipline, recruitment and selection and how these can lend themselves to effective absence management&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Reducing Absenteeism</strong> &ndash; through less traditional approaches, looking at &lsquo;carrots and sticks&rsquo;, targets, employee assistance, unusual initiatives and organisational culture.&nbsp;</span></li><li fr-original-style="" style="box-sizing: border-box;"><span fr-original-style=" color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Recent&nbsp;Developments</strong> &ndash; considering the impact of &lsquo;fit notes&rsquo; and potential pandemics.</span></li></ul></div></div></section><section data-element_type="section" data-id="aa2c70a" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="e197c99" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="a047155" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Who should attend</h2></div><div data-element_type="widget" data-id="bfe9819" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">This course has been designed for anyone that deals with absence or needs to have an awareness of the <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">absence management</strong> process. This could include; Team leaders, supervisors, managers, HR professionals and anyone else involved in the management of people or organisations.</p></div></div></section><section data-element_type="section" data-id="a8722c0" fr-original-style=" color: rgb(102, 102, 102);" style="color: rgb(102, 102, 102); box-sizing: border-box;"><div data-element_type="column" data-id="afef30f" fr-original-style="" style="box-sizing: border-box;"><div data-element_type="widget" data-id="fde7bee" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 fr-original-style=" color: var( --e-global-color-primary );" style="color: var( --e-global-color-primary ); box-sizing: border-box;">Requirements for Attendance</h2></div><div data-element_type="widget" data-id="d06a369" data-widget_type="text-editor.default" fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">None.</p></div></div></section>

Inovra Group

Business Development

Professional Development

Absence Management

Group booking for up to ten delegates on the course.  See FAQ for delivery location details.

Group Session

<h2>Managing Benefits™ Foundation: In-House Training</h2>
 <p>The APMG International Managing Benefits and Swirl Device logo is a trademark of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved.</p>
 <p>Benefits are not simply just one aspect of project and programme management (PPM) - rather, they are the rationale for the investment of taxpayers' and shareholders' funds in change initiatives. Managing Benefits is designed to complement existing best practices in portfolio, programme and project management (such as PRINCE2®, MSP®, P3O® &amp; MoP®), and consolidates existing guidance while expanding on the specific practices and techniques aimed at optimizing benefits realization.</p>
 <p>The purpose of the Managing Benefits guidance and certification scheme is to provide you with generally applicable guidance encompassing benefits management principles, practices, and techniques, and to prepare you to take and pass the Foundation exam on the last day.</p>
 <h3>Managing Benefits provides:</h3>
 <ul>
 <li>An overview of benefits management - what it is, the case for doing it, and some common misconceptions that can limit its effectiveness in practice</li>
 <li>Descriptions of the seven principles upon which successful approaches to benefits management are built, and examples of how they have been applied in practice</li>
 <li>Guidance on how to apply benefits management at a portfolio level, as well as at an individual project or programme level</li>
 <li>Details of the five practices in the Benefits Management Cycle and examples of how they have been applied in practice</li>
 <li>Advice on how to get started in implementing effective benefits management practices and sustain progress</li>
 </ul><h3>What You Will Learn</h3>
 <p>You'll learn how to:</p>
 <ul>
 <li>Define benefits, benefits management and related terms, and the objectives of benefits management</li>
 <li>Explain the principles upon which successful approaches to benefits management are based</li>
 <li>Define the practices contained within the Benefits Management Cycle and relevant techniques applicable to each practice</li>
 <li>Describe key elements of portfolio-based benefits management, as well as the scope of key roles and responsibilities for benefits management and the typical contents of the main benefits management documentation</li>
 <li>Identify barriers to effective benefits management and strategies to overcome them, including the key success characteristics of benefits management</li>
 <li>Improve your ability to pass the APMG Managing Benefits Foundation Certification exam</li>
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                    <h3>Getting Started</h3>
 <ul>
 <li>Introductions</li>
 <li>Course structure</li>
 <li>Course goals and objectives</li>
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 <h3>Overview of Managing Benefits</h3>
 <ul>
 <li>The Benefits Management Model</li>
 <li>Key Benefits Management Practices</li>
 </ul>
 <h3>What is Benefits Management?</h3>
 <ul>
 <li>Definitions</li>
 <li>Value and Value Management</li>
 <li>Why do we need benefits management?</li>
 <li>Objectives</li>
 </ul>
 <h3>Benefits Management Principles</h3>
 <ul>
 <li>Align benefits with strategy</li>
 <li>Start with the end in mind</li>
 <li>Utilize successful delivery methods</li>
 <li>Integrate benefits with performance management</li>
 <li>Manage benefits from a portfolio perspective</li>
 <li>Apply effective governance</li>
 <li>Develop a value culture</li>
 </ul>
 <h3>The Benefits Management Cycle</h3>
 <ul>
 <li>Barriers to effective and efficient benefits management and overcoming them</li>
 <li>Key success characteristics of effective benefits management</li>
 <li>Key roles, responsibilities, and documentation</li>
 </ul>
 <p>Benefits Management Practice 1 - Identify and Quantify</p>
 <p>Benefits Management Practice 2 - Value and Appraise</p>
 <p>Benefits Management Practice 3 - Plan</p>
 <p>Benefits Management Practice 4 - Realize</p>
 <p>Benefits Management Practice 5 - Review</p>
 <p>Portfolio-based Benefits Management</p>
 <p>Implementing and Sustaining Progress</p>
 <p>APMG Managing Benefits Foundation Exam</p>


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Managing Benefits Foundation: In-House Training

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<h2><strong>About this Training Course</strong></h2>
<p>This 5 full-day course covers all the main elements of IChemE's Process Safety Competency framework: culture, knowledge and competence, engineering and design, human factors, systems and procedures, and assurance. Participants will achieve at least the second level of competence 'Basic Application', which is defined as 'Performs fundamental and routine tasks. Requires occasional supervision. Increased functional expertise and ability. Works with others.'</p>
<p>This course examines the interrelation of the various techniques of process safety for analysing and managing process hazards in the hydrocarbon and chemical processing industries. There is a particular emphasis on engineering design aspects with extensive participation in individual and group exercises, tutored exercises and video case studies throughout the course to underpin key learning points. The learning is consolidated in a comprehensive case study and requires collaboration between members of each syndicate.</p>
<p>This course has been reviewed and approved by the Institution of Chemical Engineers. IChemE is the global professional membership organisation for chemical, biochemical and process engineers and other professionals involved in the chemical, process and bioprocess industries. Their knowledge of professional standards, close involvement with industry, education and regulators, and their expertise as a leading global training provider, means they are uniquely positioned to independently assess and approve training courses and professional development programmes across the world.</p>
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Training Objectives 

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<p>By the end of this course, participants will be able to:</p>
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<li>Acquire the underpinning knowledge required to achieve process safety competency</li>
<li>Gain a comprehensive understanding of process safety management</li>
<li>Understand the concept of the safety life cycle of a process plant from conceptual design onwards including operation, maintenance and modification</li>
<li>Understand the hazard scenarios associated with a process plant</li>
<li>Understand how risks can be controlled by hardware and procedural measures</li>
<li>Identify and analyse hazard causes and consequences</li>
<li>Recognise when specialist analytical expertise is required</li>
<li>Generate effective and appropriate measures to reduce risks</li>
<li>Justify and communicate practical solutions to non-technical personnel</li>
<li>Explain the rationale for process safety measures to decision makers</li>
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Target Audience 

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<p>This course is suitable for<strong> process industry professionals who need to acquire a comprehensive understanding of process safety management, those moving into process safety positions or those who wish to broaden their process safety knowledge within their existing discipline.</strong> It is particularly suited for anyone involved in the design, operation, modification or maintenance of a major hazard installation. This includes:</p>
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<li>Supervisors, operators and maintainers in Oil &amp; Gas, Petrochemical and Chemical industries,</li>
<li>process, mechanical and chemical engineers and technicians</li>
<li>Design engineers, project engineers and HSE managers</li>
<li>Control, automation and instrumentation engineers</li>
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<p>It will also demonstrate a substantial understanding of process safety for those engaged in Continuous Professional Development or aiming for the Chartered Engineer status.</p>
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Course Level 

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Trainer

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<p>Your expert course leader has 50 years' experience in chemical and process safety engineering. His early career included 20 years in design and project engineering with various fine chemical and pharmaceutical companies where he designed chemical processes, specified plant equipment and selected materials for highly corrosive and toxic processes, often where textbook data was not available. This was followed by 10 years in offshore oil and gas design projects where he was responsible for setting up a Technical Safety group to change design safety practices in the aftermath of the 1988 Piper Alpha disaster. In recent years, he has been called upon to conduct various offshore and onshore incident investigations.</p>
<p>His career has given him experience in project engineering, project management, process design and operations, safety engineering and risk management. He is a Fellow of the UK Institution of Chemical Engineers. He served on the Scottish Branch committee, and was elected chairman for a two-year term in 1991. He has also been chairman of the Safety and Reliability Society - North of Scotland Branch.</p>
<p>He has delivered training courses in Process Hazard Analysis (HAZOP and HAZID), Process Safety Management, Hazard Awareness, Risk Assessment, Root Cause Analysis, Failure Modes &amp; Effect Analysis and has lectured on Reliability Analysis to the M.Sc. course in Process Safety and Loss Prevention at Sheffield University. In addition to delivering training courses, he currently facilitates HAZOP / HAZID / LOPA studies and undertakes expert witness roles advising lawyers engaged in contractual disputes, usually involving the design or construction of chemical plants or Oil &amp; Gas production facilities, or criminal prosecutions.</p>
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POST TRAINING COACHING SUPPORT (OPTIONAL)

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<p>To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster.<br />
Request for further information post training support and fees applicable</p>
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Accreditions And Affliations

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Process Safety Management & Engineering Applications

<h2>ITIL® 4 Leader: Digital and IT Strategy: In-House Training</h2>
 <p>The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL® 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan &amp; Improve. Accredited training for the ITIL® 4 Strategic Leader modules is mandatory to enable full understanding of the core material. </p>
 <p>The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.</p>
 <p>The ITIL® 4 Digital and IT Strategy course is based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case study, discussions and activities.</p><h3>What You Will Learn</h3>
 <p>The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy:</p>
 <ul>
 <li>Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities</li>
 <li>Understand how to leverage digital strategy to react to digital disruption</li>
 <li>Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value</li>
 <li>Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology</li>
 <li>Understand strategic approaches made possible by digital and information technology to achieve customer/market relevance and operational excellence</li>
 <li>Understand the risks and opportunities of Digital and IT Strategy</li>
 <li>Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy</li>
 <li>Understand how to implement a Digital and IT Strategy</li>
 </ul><section>
                    <h3>Key Concepts of Digital and IT Strategy</h3> <ul> <li>Digital, Information, and Communication Technology</li> <li>Digital Transformation</li> <li>Services, Products, and Competitive Advantage</li> <li>Tiers of Strategy</li> <li>Business Models</li> <li>Operating Models</li> </ul> <h3>Strategy and the Service Value System</h3> <ul> <li>Opportunity and Demand</li> <li>Value</li> <li>Governance</li> <li>ITIL® Guiding Principles</li> <li>Continual Improvement</li> <li>ITIL® Practices</li> </ul> <h3>What is Vision?</h3> <ul> <li>Disruptions</li> <li>Vision</li> <li>Digital Disruptions</li> <li>Balanced Strategic Focus</li> <li>Positioning Tools for Digital Organizations</li> <li>Assignment 1: Digital Disruption and Digital Positioning</li> </ul> <h3>Where Are We Now?</h3> <ul> <li>Environmental Analysis</li> <li>Opportunity Analysis</li> <li>Digital Readiness Assessment</li> </ul> <h3>How Do We Get There (Strategic Planning)</h3> <ul> <li>Strategy Planning</li> <li>Financial Aspects of Digital and IT Strategy</li> <li>Business Models for Strategy Planning</li> <li>Portfolio Optimization</li> </ul> <h3>How Do We Get There (Strategic Approaches)</h3> <ul> <li>Strategic Approaches for Digital Organizations</li> <li>Strategic Approaches for Operational Excellence</li> <li>Strategic Approaches to Evolution</li> <li>Strategic Approaches to Social Responsibility and Sustainability</li> <li>Assignment 2: Strategic Approaches for Digital Organizations</li> </ul> <h3>Take Action (Managing Strategic Initiatives)</h3> <ul> <li>How Strategies are Implemented</li> <li>Coordinating Strategy and Strategic Initiatives</li> <li>Leading Digital Transformation</li> <li>Digital Leadership</li> <li>Assignment 3: Strategy Planning and Communication</li> </ul> <h3>Did We Get There? (Measuring Strategy)</h3> <ul> <li>Key Facts About Measurement</li> <li>Measuring a Strategy</li> <li>Instrumenting Strategy</li> </ul> <h3>How Do We Keep the Momentum Going</h3> <ul> <li>Long-Term Momentum: Ensuring Organizational Viability</li> <li>Short-Term Momentum: Parallel Operation</li> <li>Assignment: Digital Strategy in VUCA Environment</li> </ul> <h3>Managing Innovation and Emerging Technologies</h3> <ul> <li>Managing Innovation</li> <li>Formal Approach to Innovation Management</li> <li>Culture that Supports Innovation</li> <li>Approaches to Innovation</li> <li>Evaluating and Adopting Emerging Technology</li> </ul> <h3>Managing Strategic Risk</h3> <ul> <li>Risk Management</li> <li>Risk Identification</li> <li>Risk Posture</li> <li>Risk Treatment</li> </ul>


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ITIL 4 Leader: Digital and IT Strategy: In-House Training

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Dealing effectively with conflicts and becoming an expert in conflict resolution is key in order to be able to work as a team while having the best environment for productivity.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);">With more than 13 years of experience in Hospitality and all the required accreditations to train people successfully, I am using my expertise and vision in order to make make the best long-term impact on your ability to resolve conflict as an individual and as a team.</span><br fr-original-style="" style="box-sizing: border-box;"></span></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Delivered both on-site and online, this course has been specifically tailored to cover key topics crucial to <span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);"><span style="color: rgb(40, 38, 38); box-sizing: border-box;" fr-original-style="color: rgb(40, 38, 38);">work / get your team to work in a happy and productive environment.</span></span></span></p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Topics covered:</u></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Key behaviours to deal with conflicts effectively</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;"><span style="background-color: transparent; box-sizing: border-box;" fr-original-style="background-color: transparent;">Understanding other people&rsquo;s perception</span></li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Solve the common sources of conflicts in your workplace</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The importance of managing your emotions</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Stay away and stand against negativity</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Actively ease tensions within your team</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Culture of performance against blaming culture</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><u fr-original-style="" style="box-sizing: border-box;">Length:</u>&nbsp;3 hours</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Feel free to reach out if you want to know more or enquire my course!</p>

Beyond Satisfaction - Customer service Training

Conflict Resolution

Hospitality & Catering

Personal Development

Conflict Management

Hospitality Management

Hospitality & Tourism

Conflict

Hospitality

If you want to improve your or your team ability to resolve and reduce conflicts, feel free to check out my Training course focusing on conflict resolution.

Conflict management – The keys to success to conflict resolution

<p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(55, 65, 81);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Title:&nbsp;</strong></p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(55, 65, 81);">Prevention and Management of Violence and Aggression (PMVA) in Healthcare</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Overview:</strong></p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">This accredited course is designed to equip healthcare professionals with the necessary knowledge and skills to prevent and manage violence and aggression in healthcare settings effectively.</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">Developed in accordance with the Restraint Reduction Network (RRN) training standards and BILD Act Certification, this comprehensive program prioritizes the safety of both patients and staff while promoting a culture of dignity, respect, and person-centred care.</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Key Learning Objectives:</strong></p><ol style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Understanding the Causes and Triggers of Violence and Aggression:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Identify common factors contributing to violent and aggressive behaviour in healthcare settings.</li><li fr-original-style="" style="box-sizing: border-box;">Recognize individual triggers and warning signs of escalating aggression.</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Risk Assessment and Prevention Strategies:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Conduct comprehensive risk assessments to proactively identify potential incidents.</li><li fr-original-style="" style="box-sizing: border-box;">Implement preventive measures and de-escalation techniques to minimize the risk of violence.</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Effective Communication and De-escalation Techniques:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Develop communication skills to defuse tense situations and build rapport with patients.</li><li fr-original-style="" style="box-sizing: border-box;">Practice evidence-based de-escalation techniques to calm agitated individuals safely.</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Legal and Ethical Considerations:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the legal and ethical framework surrounding the use of restraint and seclusion.</li><li fr-original-style="" style="box-sizing: border-box;">Explore alternatives to physical intervention, emphasising the least restrictive practices.</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Teamwork and Collaboration:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Foster a collaborative approach to managing violence and aggression, involving multidisciplinary teams.</li><li fr-original-style="" style="box-sizing: border-box;">Establish clear roles and responsibilities for staff members during crisis situations.</li></ul></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Post-Incident Support and Reflection:</p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Provide appropriate support and debriefing for both staff and patients following violent incidents.</li><li fr-original-style="" style="box-sizing: border-box;">Encourage reflective practice to learn from past experiences and continuously improve strategies.</li></ul></li></ol><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Accreditation and Certification:</strong></p><ul style="color: rgb(55, 65, 81); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Restraint Reduction Network (RRN) Training Standards: This course meets the rigorous standards set by the RRN for the prevention and management of violence and aggression in healthcare settings.</p></li><li fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">BILD Act Certification: The course is certified by the British Institute of Learning Disabilities (BILD) Act, ensuring adherence to best practices and standards in the field.</p></li></ul><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Delivery Method:</strong></p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">This course will be delivered through a combination of interactive workshops, case studies, role-playing exercises, and multimedia presentations. Participants will have the opportunity to engage in hands-on learning experiences to enhance their skills in real-world scenarios.</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Duration:</strong></p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">Courses are designed around a local service training needs analysis and typically range from 1 day to 5 day courses. &nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></strong></p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Target Audience:</strong></p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">This course is suitable for healthcare professionals working in various settings, including hospitals, mental health facilities, nursing homes, and community healthcare centres. It is particularly relevant for nurses, mental health professionals, social workers, and other frontline staff members.</p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Conclusion:</strong></p><p style="color: rgb(55, 65, 81); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(55, 65, 81);">By completing this accredited PMVA course, participants will be equipped with the knowledge, skills, and confidence to effectively prevent and manage violence and aggression in healthcare settings. Through a person-centred and holistic approach, they will contribute to creating safer and more supportive environments for both patients and staff.</p>

Guardian Angels Training

PMVA

Book our accredited Prevention and Management of Violence and Aggression (PMVA) in Healthcare course, meeting Restraint Reduction Network (RRN) training standards and BILD Act Certification. Equip yourself with essential skills to prevent and manage violence in healthcare settings effectively.

PMVA - RRN and BILD Act Certificate

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);">Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Enhanced Reflective Practice:&nbsp;</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Continuous Learning:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Emotional Support:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Feedback and Validation:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Ethical Guidance:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Networking and Collaboration:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Professional Accountability:</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.</span></p>

Peer supervision for clinical hypnotherapists offers several benefits that contribute to their professional growth and development. Here are some key advantages:

Enhanced Reflective Practice: Peer supervision provides an opportunity for hypnotherapists to reflect on their own practice and gain insight into their strengths, weaknesses, and areas for improvement. Through discussions with peers, they can explore different perspectives and approaches, deepening their understanding of their therapeutic work.

Continuous Learning: Engaging in peer supervision allows hypnotherapists to expand their knowledge base by learning from the experiences and expertise of their peers. They can share innovative techniques, new research findings, and emerging trends in the field, fostering a culture of continuous learning and professional development.

Emotional Support: The nature of clinical hypnotherapy can be emotionally demanding, and hypnotherapists may encounter challenging situations or difficult clients. Peer supervision provides a safe and supportive space for therapists to share their experiences, express their concerns, and receive emotional support from others who understand the unique demands of their work.

Feedback and Validation: Peer supervision offers a valuable platform for receiving feedback and validation from fellow professionals. Colleagues can provide constructive criticism, offer fresh perspectives, and help identify blind spots or areas for improvement. This feedback helps hypnotherapists refine their skills and approaches, ultimately enhancing the quality of their clinical practice.

Ethical Guidance: Ethical considerations are crucial in the field of hypnotherapy. Peer supervision provides an opportunity for hypnotherapists to discuss ethical dilemmas they may face and seek guidance from their peers. Collaborative discussions around ethical issues help hypnotherapists maintain professional standards and navigate complex situations.

Networking and Collaboration: Engaging in peer supervision allows hypnotherapists to build a network of professional contacts. This network can lead to collaborative opportunities, referrals, and potential partnerships, enhancing their professional growth and expanding their practice.

Professional Accountability: Peer supervision establishes a sense of accountability among hypnotherapists. When therapists know they will be discussing their work with peers, they are more likely to maintain high standards and engage in self-reflection to ensure the quality of their practice.
Friday peer supervision and practice:* 
Join Zoom Meeting
https://us02web.zoom.us/j/82126559112?pwd=lOsloH5uxTEfYswtgAW0sRzCXg2iv0.1
Meeting ID: 821 2655 9112
Passcode: 086596

The Northern College Of Clinical Hypnotherapy

Clinical Supervision

Hypnotherapist

Peer Supervision for Clinical Hypnotherapists:

Peer supervision for clinical hypnotherapists fosters professional growth through enhanced reflective practice, continuous learning, emotional support, feedback and validation, ethical guidance, networking, and professional accountability.

- **Enhanced Reflective Practice**: Facilitates self-reflection, helping hypnotherapists identify strengths, weaknesses, and areas for improvement through peer discussions.
- **Continuous Learning**: Expands knowledge by sharing innovative techniques, research findings, and emerging trends, promoting ongoing professional development.
- **Emotional Support**: Provides a supportive space for therapists to share experiences and receive emotional support, addressing the emotional demands of the profession.
- **Feedback and Validation**: Offers constructive criticism and fresh perspectives, aiding in skill refinement and improved clinical practice.
- **Ethical Guidance**: Allows discussion of ethical dilemmas and collaborative solutions, ensuring adherence to professional standards.
- **Networking and Collaboration**: Builds professional networks, leading to collaboration, referrals, and partnerships.
- **Professional Accountability**: Encourages high standards and self-reflection through peer discussions, enhancing practice quality.

Peer Supervision.

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Be it a career change, an exciting new hobby, perfecting existing skills or simply enhancing professional employment prospects&ndash; we help you unlock creativity through our industry aligned all-encompassing Graphic Design Course.</p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">" Having done my level 1 and level 2 in graphic design, I felt that I still had gaps in my knowledge and I wasn&#39;t comfortable with what I knew. I signed up with Blue Sky Graphics and I am really glad I did. I am definitely better now than when I started and this is all thanks to my tutor and Blue Sky Graphics 🙂 "</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><section data-id="a1c66d1" data-element_type="section" data-settings='{"background_background":"classic"}' style="color: rgb(74, 74, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 74, 74);"><div data-id="a6cdb97" data-element_type="column" fr-original-style="" style="box-sizing: border-box;"><div data-id="adfa4f2" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">A Comprehensive Advanced Course</strong></p></div><div data-id="8058df1" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The graphic design course is a structured academic and industry aligned advanced course suitable for complete beginners, intermediates or those wanting to improve their existing skill set. The graphic design course is comprehensive and through our teaching methodology is designed to train participants to become professional Graphic Designers. There is an emphasis on corporate illustration, composition, painting and logos as well as advertisement designs while focusing on vectors, lines, features, shapes, and spaces. All this will be integrated into how graphic elements are printed after they are processed in graphic design software for the purpose of visually illustrating emotions and messages.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">During the course you will be exposed to:&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">advertisements, magazines, newspapers, corporate graphic designs particular to company cultures and brand identity, stationery, letterheads, business cards, logos, books, packaging and much more.</strong></p></div><div data-id="68acc2a" data-element_type="widget" data-widget_type="image.default" fr-original-style="" style="box-sizing: border-box;"><img width="1024" height="692" alt="" data-srcset="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp 1024w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-300x203.webp 300w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-768x519.webp 768w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456.webp 1440w" data-src="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp" data-sizes="(max-width: 1024px) 100vw, 1024px" src="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp" sizes="(max-width: 1024px) 100vw, 1024px" srcset="https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-1024x692.webp 1024w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-300x203.webp 300w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456-768x519.webp 768w, https://blueskygraphics.co.uk/wp-content/uploads/2022/12/Student-work-123456.webp 1440w" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable"></div><div data-id="e3de655" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The graphic design course teaches you to understand and learn how to operate a labyrinthine yet amazing world of Adobe software. With this software we explore the uses of words, shapes, textures, forms, sizes and colours to communicate by combining ideas and images to make a new concept. Graphic design through common misconception is not just about layout and typography, but much more about ideas behind visual meaning. Graphic design can make a company more successful in the world if it makes communication smart, attractive and able to captivate its audience. Graphic design can effectively be used by businesses to make (or break) their brand identity, increase sales, promote web traffic or promote services and products through advertising on their websites to convey complex data to its readers in a clear way.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Elements of graphic design include:&nbsp;<strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Colour, Size, Texture, Line, Shape, Space and, Form</strong>. It is important that each element is understood correctly, and this is one of the key principles we teach on our graphic design course. In other terms, graphic design communicates certain ideas or messages through visuals. These visuals can be as simple as a business logo, or as complex as pages of web design. This course goes beyond just the practical side of graphic design and includes the theory and substance behind modern graphic design.<br fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Your teacher will guide you on:</strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">What salary you can expect at the start of your career?<br fr-original-style="" style="box-sizing: border-box;">How to get new clients for your business for freelance designers ?<br fr-original-style="" style="box-sizing: border-box;">How to find work for the new graphic designer starting out in the big world?<br fr-original-style="" style="box-sizing: border-box;">How to quickly integrate into the graphic design field?<br fr-original-style="" style="box-sizing: border-box;">How to combine working from home versus working at a studio ?</p></div><div data-id="9eeb2d6" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><br fr-original-style="" style="box-sizing: border-box;"></div></div></section><section data-id="9dd6ca4" data-element_type="section" data-settings='{"background_background":"classic"}' style="color: rgb(74, 74, 74); box-sizing: border-box;" fr-original-style=" color: rgb(74, 74, 74);"><div data-id="c7b1c39" data-element_type="column" data-settings='{"background_background":"classic"}' fr-original-style="" style="box-sizing: border-box;"><div data-id="d1226d1" data-element_type="widget" data-widget_type="heading.default" fr-original-style="" style="box-sizing: border-box;"><h2 style="color: rgb(44, 132, 238); box-sizing: border-box;" fr-original-style=" color: rgb(44, 132, 238);">Begin one-to-one online learning with your very own private tutor</h2></div></div></section><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><img src="https://images.cademy.co.uk/0832ed64-c289-46fe-8a61-ae4fb9d9c688/14e85caa-6eee-4593-8ec3-48bdfc839153/original.webp" style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 698px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"></p><div data-id="833cc17" data-element_type="widget" data-widget_type="heading.default" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><div data-id="833cc17" data-element_type="widget" data-widget_type="heading.default" style="color: rgb(74, 74, 74); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(74, 74, 74);"><h2 style="color: rgb(33, 33, 33); box-sizing: border-box;" fr-original-style=" color: rgb(33, 33, 33);">Interested?</h2></div><div data-id="63ead7e" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(12, 12, 12); box-sizing: border-box;" fr-original-style=" color: rgb(12, 12, 12);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Our course is 7 months long, consisting of 1 hour 30 minutes of online one-to-one sessions. When you enrol at Blue Sky Graphics expect at least 90 minutes of class sessions and 2 &ndash; 4 hours of homework per week.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">If we accommodate the course delivery into a shorter time frame, (for e.g. over 4 months instead of 7 months the Flexi 3 doubles from &pound;265.00 to &pound;450.00 over 4 months) the instalment is billed at the delivery rate.&nbsp;</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The cost of traditional schooling is typically more expensive than online courses, but in the end it all comes down to how good the tutors are. With our online courses you can gain skills that are a necessity for graphic design remotely.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">That&rsquo;s right! Learn the skills needed to use Photoshop, Illustrator, InDesign and portfolio!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The online courses cost &pound;1799.00 (VAT inclusive) with no extra hidden costs and there are affordable instalment options too. Pay via debit or credit card or use a payment plan. A deposit of &pound;294.00 is required to secure your position.</p></div></div><div data-id="63ead7e" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(12, 12, 12); box-sizing: border-box;" fr-original-style=" color: rgb(12, 12, 12);"><br fr-original-style="" style="box-sizing: border-box;"></div>

Graphic Design Courses Birmingham

Graphic Design

GRAPHIC DESIGN COURSE

<p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(var(--color_25));">This official BRCGS course enables participants to develop a full understanding of the general principles of the requirements of the Standard. It is designed to equip delegates with the knowledge of how to successfully implement the requirements of the Standard on site. Participants will discuss activities which develop a culture to maintain compliance and learn what to expect during the process of certification, including actions needed prior to, during and after the audit.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Active learning will be used throughout the course utilising case study-based activities to encourage critical thinking and help explain how sites will implement the Standard.&nbsp;</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">In preparation for the course, participants must read and review a copy of the Standard including the glossary, which is available as a free download from the <a href="https://www.brcgs.com/store/" target="_blank" rel="noreferrer noopener" style="color: inherit; user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: inherit;">BRCGS Store</a>, in addition to the pre-course materials provided. It is advised participants must have working knowledge of HACCP.</p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">At the end of the course, participants will be assessed with an exam.&nbsp;</p><p style="color: rgb(77, 77, 79); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(77, 77, 79);"><span style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">This course is part of the</span><a href="http://demo-brcgs.wearesigma.com/training/brcgs-professional/about-the-programme/" style="color: rgb(234, 118, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(234, 118, 0);">&nbsp;BRCGS Professional recognition programme</a><span style="color: rgb(77, 77, 79); box-sizing: border-box;" fr-original-style=" color: rgb(77, 77, 79);">.</span></p><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">At the end of the course participants will be able to:&nbsp;</p><ul style="color: rgb(var(--color_25)); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));"><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Explain what is required to comply with the requirements of the Standard</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Describe the scope of companies and products covered by the Standard</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Describe what to expect from your BRCGS audit&nbsp;</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Prepare for an audit to the Standard</p></li><li fr-original-style="" style="box-sizing: border-box;"><p style="color: rgb(var(--color_25)); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(var(--color_25));">Apply resource tools available for compliance and support from BRCGS</p><br fr-original-style="" style="box-sizing: border-box;"></li></ul>

This official BRCGS course enables participants to develop a full understanding of the general principles of the requirements of the Standard. It is designed to equip delegates with the knowledge of how to successfully implement the requirements of the Standard on site. Participants will discuss activities which develop a culture to maintain compliance and learn what to expect during the process of certification, including actions needed prior to, during and after the audit.
Active learning will be used throughout the course utilising case study-based activities to encourage critical thinking and help explain how sites will implement the Standard. 
In preparation for the course, participants must read and review a copy of the Standard including the glossary, which is available as a free download from the BRCGS Store, in addition to the pre-course materials provided. It is advised participants must have working knowledge of HACCP.
At the end of the course, participants will be assessed with an exam. 
This course is part of theBRCGS Professional recognition programme.
At the end of the course participants will be able to: 
Explain what is required to comply with the requirements of the Standard
Describe the scope of companies and products covered by the Standard
Describe what to expect from your BRCGS audit
Prepare for an audit to the Standard
Apply resource tools available for compliance and support from BRCGS

Ask Sonia Limited

Food Safety

HACCP

Official BRCGS Food Safety Issue 9 course. 
Delivered online (Zoom) by a live BRCGS Approved Training Partner.
Exam and Certificate fee included in the price.

BRCGS Food Safety Issue 9 - For Sites (2 Days)

Nottingham

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">This masterclass is designed to provide a practical application of the content that is covered within The DEI Playbook including:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">A deep dive into the six steps of the DEI framework&nbsp;<ol style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">DEI Strategy</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Leadership commitment</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Recruitment and hiring of diverse talent</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">inclusive performance management</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">equitable and inclusive organisational culture</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">marketplace and community impact</li></ol></li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Measuring DEI using a scorecard</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">ISO audit - how to prepare for and conduct it</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">The success factors of inclusive culture change&nbsp;</li><li id="isPasted" style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">Project management techniques and best practice</li><li style="color: rgb(51, 51, 51); box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51);">A change communications toolkit</li></ul><p id="isPasted" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: var(--text);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 18px; color: rgb(254, 114, 53); box-sizing: border-box;" fr-original-style="font-size: 18px; color: rgb(254, 114, 53);">Who is this learning for?</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Diversity and inclusion leads and practitioners</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">HR professionals tasked with diversity and inclusion within their remit</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Managers and leaders looking to develop an inclusive culture</li></ul><p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(254, 114, 53); font-size: 18px; box-sizing: border-box;" fr-original-style="color: rgb(254, 114, 53); font-size: 18px;">What type of learning is this?</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Small group learning allows lots of time to focus on the &#39;doing&#39; as well as on learning</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Global cohorts so there is a greater opportunity to learn in a cross-cultural context</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Action learning so you can ask questions, engage with others and get feedback in the moment</li><li id="isPasted" style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Facilitated as an in-person event but also available as a virtual offer</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(254, 114, 53); font-size: 18px; box-sizing: border-box;" fr-original-style="color: rgb(254, 114, 53); font-size: 18px;">What will this do for you?</span></strong></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">You won&rsquo;t have to continue to rely on hope and luck as a strategy to achieve success. We will work on all the aspects that are introduced in The DEI Playbook to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Give you the tools to help you make the most effective decisions</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Show how you can implement changes that are long-lasting</li><li style="color: rgb(80, 168, 188); box-sizing: border-box;" fr-original-style="color: rgb(80, 168, 188);">Provide practical guidance and support x1 individual support and implementation session (more sessions can be added for a bonus fee after the main event)</li></ul><p id="isPasted" style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span style="color: rgb(51, 51, 51); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51); font-size: 14px;">This solution&nbsp;</span><span data-key="202" style="color: rgb(51, 51, 51); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51); font-size: 14px;">is developed by licensed and accredited practitioners with practical business experience.</span></p><span style="color: rgb(51, 51, 51); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51); font-size: 14px;">

</span><p style="color: rgb(111, 114, 135); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(111, 114, 135);"><span data-key="204" style="color: rgb(51, 51, 51); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(51, 51, 51); font-size: 14px;">On completion, a certificate of attendance will be issued to all participants towards CPD (Continuous Professional Development).</span></p>

This masterclass is designed to provide a practical application of the content that is covered within The DEI Playbook including:
A deep dive into the six steps of the DEI framework 
DEI Strategy
Leadership commitment
Recruitment and hiring of diverse talent
Inclusive performance management
Equitable and inclusive organisational culture
Marketplace and community impact
Measuring DEI using a scorecard
ISO audit - how to prepare for and conduct it
The success factors of inclusive culture change
A change communications toolkit
Project management techniques and best practice
Who is this learning for?
Diversity and inclusion leads and practitioners
HR professionals tasked with diversity and inclusion within their remit
Managers and leaders looking to develop an inclusive culture
What type of learning is this?
Small group learning allows lots of time to focus on the 'doing' as well as on learning
Global cohorts so there is a greater opportunity to learn in a cross-cultural context
Action learning so you can ask questions, engage with others and get feedback in the moment
Facilitated as an in-person event but also available as a virtual offer
What will this do for you?
You won’t have to continue to rely on hope and luck as a strategy to achieve success. We will work on all the aspects that are introduced in The DEI Playbook to:
Give you the tools to help you make the most effective decisions
Show how you can implement long-lasting changes
Provide practical guidance and support x1 individual support and implementation session (more sessions can be added for a bonus fee after the main event)
This solution is developed by licensed and accredited practitioners with practical business experience.
On completion, a certificate of attendance will be issued to all participants towards CPD (Continuous Professional Development).

Starling

Equity & Diversity

Leadership

Leadership Development

Organizational Development

Diversity & Inclusion

Continuous Professional Development (CPD)

This one day masterclass is designed to provide a practical application of the content that is covered within The DEI Playbook and is aimed at anyone tasked with launching and implementing diversity and inclusion within their organisation. 

DEI Masterclass - Bringing The DEI Playbook To Life!

DEI Masterclass ticket

Reading

Dickson Training Ltd

First Line Management Course

Classroom Course

Online Course

Chesterfield

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">FAA Level 3 Award In Supervising First Aid For Mental Health (RQF)</h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Classroom (two day course), Virtual (6 x 2 &frac12; hour sessions)</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners knowledge of Mental Health First Aid and associated conditions</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">This course is especially suitable for managers, supervisors and other staff that have the power to make changes in the workplace</strong></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Mental Health?</li><li fr-original-style="" style="box-sizing: border-box;">Why people develop mental health conditions</li><li fr-original-style="" style="box-sizing: border-box;">What the role of a mental health first aider is</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to provide advice and practical support</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to recognise and manage stress</li><li fr-original-style="" style="box-sizing: border-box;">Understand the impact of substance abuse on mental health</li><li fr-original-style="" style="box-sizing: border-box;">Understand the first aid action plan for mental health and be able to put it in place</li><li fr-original-style="" style="box-sizing: border-box;">Know how to implement a positive mental health culture in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Recognising a range of mental health conditions:</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Depression</li><li fr-original-style="" style="box-sizing: border-box;">Anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Psychosis</li><li fr-original-style="" style="box-sizing: border-box;">Eating disorders</li><li fr-original-style="" style="box-sizing: border-box;">Suicide</li><li fr-original-style="" style="box-sizing: border-box;">Self-harm</li><li fr-original-style="" style="box-sizing: border-box;">PTSD</li><li fr-original-style="" style="box-sizing: border-box;">Personality disorders</li><li fr-original-style="" style="box-sizing: border-box;">Bipolar disorder</li><li fr-original-style="" style="box-sizing: border-box;">Schizophrenia</li></ul></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">37% of all work-related ill-health is due to mental health problems</li><li fr-original-style="" style="box-sizing: border-box;">Problems with mental health cover 45% of all working days lost</li><li fr-original-style="" style="box-sizing: border-box;">A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">602,000 workers suffered from work-related stress, depression or anxiety in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">One in four people will have a mental health problem at some point during their lives</li><li fr-original-style="" style="box-sizing: border-box;">Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees</li><li fr-original-style="" style="box-sizing: border-box;">Work-related mental health issues must to be assessed to measure the levels of risk to staff</li><li fr-original-style="" style="box-sizing: border-box;">Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable</li><li fr-original-style="" style="box-sizing: border-box;">This two day r employees&#39; mental health and wellbeing</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;">Accredited, Ofqual regulated qualification</h3><div fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/b9029833-7afc-45fb-ac5c-79b01debf2f0/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This means that you can be rest assured that your Mental Health First Aid <img src="https://images.cademy.co.uk/pochat-training/226a4cec-3383-433f-8d41-69ebfe8d5701/original.png" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff&#39;s mental health conditions.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Ofqual Register number</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;for this course is 603/3770/9</span></p><img src="https://images.cademy.co.uk/pochat-training/7cbdb7f4-2060-482c-aab7-6d4ad4183309/original.png" style="width: 658px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 658px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

FAA Level 3 Award In Supervising First Aid For Mental Health (RQF)



Classroom (two day course), Virtual (6 x 2 ½ hour sessions)
Gives learners knowledge of Mental Health First Aid and associated conditions
This course is especially suitable for managers, supervisors and other staff that have the power to make changes in the workplace



Course Contents:
What is Mental Health?
Why people develop mental health conditions
What the role of a mental health first aider is
Knowing how to provide advice and practical support
Knowing how to recognise and manage stress
Understand the impact of substance abuse on mental health
Understand the first aid action plan for mental health and be able to put it in place
Know how to implement a positive mental health culture in the workplace
Recognising a range of mental health conditions:
Depression
Anxiety
Psychosis
Eating disorders
Suicide
Self-harm
PTSD
Personality disorders
Bipolar disorder
Schizophrenia
Benefits of this course:
37% of all work-related ill-health is due to mental health problems
Problems with mental health cover 45% of all working days lost
A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19
602,000 workers suffered from work-related stress, depression or anxiety in 2018/19
One in four people will have a mental health problem at some point during their lives
Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees
Work-related mental health issues must to be assessed to measure the levels of risk to staff
Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable
This two day r employees' mental health and wellbeing



Accredited, Ofqual regulated qualification

Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training.
This means that you can be rest assured that your Mental Health First Aid

Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and your employees have a supporting workplace to deal with staff's mental health conditions.
The Ofqual Register number for this course is 603/3770/9


Pochat Training

Mental Health First Aid

Emotions

Emotional Wellbeing

Emotional Intelligence (EQ)

Psychological First Aid

Psychological Wellbeing

Mental Health

Emotional Resilience

First Aid

Accredited Mental Health First Aid

Wellbeing

Mental Resilience

Mental Health At Work

Resilience

Positive Psychology

Supervising First Aid for Mental Health

This price includes an Ofqual regulated certificate

With Ofqual regulated certificate

This price includes a CPD certificate instead of an Ofqual regulated certificate (it's exactly the same course)

With CPD certificate

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">T<span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">his 2 hour session will combine knowledge as well as practical interactive scenarios to work through to assist delegates in evaluating themselves to identify areas they might need to improve on.&nbsp;</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The course will cover:<img src="https://images.cademy.co.uk/cd74539b-d6a2-46d2-9df6-1144792fca8b/ccf32df0-3acf-4386-9008-ca93939f3bb8/original.png" style="width: 188px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 188px; display: inline-block; vertical-align: bottom; margin: 5px 0px 5px 5px; text-align: right; cursor: auto; max-width: calc(100% - 5px); float: right;" fr-original-class="fr-draggable"></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">The purpose of the role (reminder)</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How the role has evolved</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What lessons can be gained so far</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">How do you create a culture of compliance</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">What good systems, policies and procedures look like</li><li style="font-size: 16px; box-sizing: border-box;" fr-original-style="font-size: 16px;">Easy tips on what, where and how you should be looking</li></ul><h2 data-key="21" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="22" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="22:0" fr-original-style="" style="box-sizing: border-box;">Target Audience</span></span></h2><p data-key="23" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">This online course is suitable for those new to the COFA role, those supporting the COFA and for those that would like a refresher of the role and their responsibilities.</p><h2 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);">Resources</h2><p data-key="28" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">An information pack including the course slides, scenarios and suggested answers will be provided to all delegates, which may be useful for ongoing reference.</p><p data-key="30" data-slate-fragment="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" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="31" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="31:0" fr-original-style="" style="box-sizing: border-box;">Please note a recording of the course will&nbsp;</span><span data-offset-key="31:1" fr-original-style="" style="box-sizing: border-box;"><strong data-slate-leaf="true" fr-original-style="" style="font-weight: 700; box-sizing: border-box;">not&nbsp;</strong></span><span data-offset-key="31:2" fr-original-style="" style="box-sizing: border-box;">be made available.</span></span></p><h2 data-key="35" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span data-key="36" fr-original-style="" style="box-sizing: border-box;"><span data-offset-key="36:0" fr-original-style="" style="box-sizing: border-box;">Speaker</span></span></h2><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(0, 0, 0);"><a href="https://dglegal.co.uk/the-team/sarah-charlton/" target="_blank" rel="noopener noreferrer" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="color: rgb(0, 180, 205); box-sizing: border-box;" fr-original-style="color: rgb(0, 180, 205);">Sarah Charlton, Consultant, DG Legal</span></strong></a></h3><p data-key="39" style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" id="isPasted" fr-original-style="color: rgb(0, 0, 0);"><img src="https://images.cademy.co.uk/cd74539b-d6a2-46d2-9df6-1144792fca8b/be6c499f-96da-4f30-ab0b-c93b88a4fb82/original.png" style="width: 194px; display: inline-block; vertical-align: bottom; margin: 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 194px; display: inline-block; vertical-align: bottom; margin: 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">Sarah has a BSc (Hons) in Applied Accounting and is a Fellow member of the Association of Chartered and Certified Accountants. Her career spans over 35 years working within the legal sector, fulfilling roles from COFA through to CEO. During her career she has worked with a number of legal regulators, professional bodies and government organisations. Sarah has been a member of the Institute of Legal Finance and Management throughout her career, qualifying as a Fellow member in 2005. Sarah also served as chairperson between 2010-2012 and continues to serve as an Executive Council Member.</span></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

This session will combine knowledge as well as practical interactive scenarios to work through to assist delegates in evaluating themselves to identify areas they might need to improve on. 

The course will cover:
The purpose of the role (reminder)
How the role has evolved
What lessons can be gained so far
How do you create a culture of compliance
What good systems, policies and procedures look like
Easy tips on what, where and how you should be looking
Target Audience
This online course is suitable for those new to the COFA role, those supporting the COFA and for those that would like a refresher of the role and their responsibilities.
Resources
An information pack including the course slides, scenarios and suggested answers will be provided to all delegates, which may be useful for ongoing reference.
Please note a recording of the course will not be made available.
Speaker
Sarah Charlton, Consultant, DG Legal
Sarah has a BSc (Hons) in Applied Accounting and is a Fellow member of the Association of Chartered and Certified Accountants. Her career spans over 35 years working within the legal sector, fulfilling roles from COFA through to CEO. During her career she has worked with a number of legal regulators, professional bodies and government organisations. Sarah has been a member of the Institute of Legal Finance and Management throughout her career, qualifying as a Fellow member in 2005. Sarah also served as chairperson between 2010-2012 and continues to serve as an Executive Council Member.






DG Legal

Compliance Officer For Finance and Administration (COFA) Masterclass Course

General Delegate

A discount is available for delegates attending from firms with a current retainer contract with DG Legal (please contact us by email to admin@dglegal.co.uk for confirmation of eligibility).   If you choose this option and are not eligible, you are still bound to pay the full rate and will be invoiced accordingly.

Retainer Delegate

<h2 id="isPasted" fr-original-style="" style="box-sizing: border-box;">FAA Level 2 Award In First Aid For Mental Health (RQF)</h2><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Classroom (1 day course) or Virtual (3 x 2&frac12; &nbsp;hour sessions)</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners knowledge of Mental Health First Aid</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Gives learners the skills to help those with mental health problems and improve mental health in the workplace</strong></li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Contents:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What is Mental Health?</li><li fr-original-style="" style="box-sizing: border-box;">Why people develop mental health conditions</li><li fr-original-style="" style="box-sizing: border-box;">What the role of a mental health first aider is</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to provide advice and practical support</li><li fr-original-style="" style="box-sizing: border-box;">Knowing how to recognise and manage stress</li><li fr-original-style="" style="box-sizing: border-box;">Understand the impact of substance abuse on mental health</li><li fr-original-style="" style="box-sizing: border-box;">Understand the first aid action plan for mental health and be able to put it in place</li><li fr-original-style="" style="box-sizing: border-box;">Know how to implement a positive mental health culture in the workplace</li><li fr-original-style="" style="box-sizing: border-box;">Recognising a range of mental health conditions:</li><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Depression</li><li fr-original-style="" style="box-sizing: border-box;">Anxiety</li><li fr-original-style="" style="box-sizing: border-box;">Psychosis</li><li fr-original-style="" style="box-sizing: border-box;">Eating disorders</li><li fr-original-style="" style="box-sizing: border-box;">Suicide</li><li fr-original-style="" style="box-sizing: border-box;">Self-harm</li></ul></ul><h3 fr-original-style="" style="box-sizing: border-box;">Benefits of this course:</h3><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" fr-original-style="" style="box-sizing: border-box;">37% of all work-related ill-health is due to mental health problems</li><li fr-original-style="" style="box-sizing: border-box;">Problems with mental health cover 45% of all working days lost</li><li fr-original-style="" style="box-sizing: border-box;">A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">602,000 workers suffered from work-related stress, depression or anxiety in 2018/19</li><li fr-original-style="" style="box-sizing: border-box;">One in four people will have a mental health problem at some point during their lives</li><li fr-original-style="" style="box-sizing: border-box;">Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees</li><li fr-original-style="" style="box-sizing: border-box;">Work-related mental health issues must to be assessed to measure the levels of risk to staff</li><li fr-original-style="" style="box-sizing: border-box;">Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable</li><li fr-original-style="" style="box-sizing: border-box;">This full day Mental Health First Aid course gives a good grounding to help others in the workplace</li></ul><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h3><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><h3 data-css="tve-u-171a23a384a" id="isPasted" style="color: rgb(10, 10, 10); box-sizing: border-box;" fr-original-style=" color: rgb(10, 10, 10);">Accredited, Ofqual regulated qualification</h3><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/pochat-training/6c550a94-5c16-4ff3-b27f-7407b1a35e22/original.jpeg" style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable"></div><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span id="isPasted" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and <img src="https://images.cademy.co.uk/pochat-training/19b103e7-a208-4889-b59c-018cfa5d6370/original.png" style="width: 250px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 250px; display: inline-block; vertical-align: bottom; margin: 5px 5px 5px 0px; text-align: left; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">your employees have a supporting workplace to deal with staff&#39;s mental health conditions.</span><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><br style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">The&nbsp;</span><strong style="color: rgb(0, 0, 0); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Ofqual Register number</strong><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;for this course is 603/3769/2</span></div><hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p><img src="https://images.cademy.co.uk/pochat-training/7cbdb7f4-2060-482c-aab7-6d4ad4183309/original.png" style="width: 610px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 610px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">

FAA Level 2 Award In First Aid For Mental Health (RQF)



Classroom (1 day course) or Virtual (3 x 2½ hour sessions)
Gives learners knowledge of Mental Health First Aid
Gives learners the skills to help those with mental health problems and improve mental health in the workplace



Course Contents:
What is Mental Health?
Why people develop mental health conditions
What the role of a mental health first aider is
Knowing how to provide advice and practical support
Knowing how to recognise and manage stress
Understand the impact of substance abuse on mental health
Understand the first aid action plan for mental health and be able to put it in place
Know how to implement a positive mental health culture in the workplace
Recognising a range of mental health conditions:
Depression
Anxiety
Psychosis
Eating disorders
Suicide
Self-harm
Benefits of this course:
37% of all work-related ill-health is due to mental health problems
Problems with mental health cover 45% of all working days lost
A whopping 12.8 million working days, or 49, 042 years, were lost due to mental health problems in 2018/19
602,000 workers suffered from work-related stress, depression or anxiety in 2018/19
One in four people will have a mental health problem at some point during their lives
Whether work is causing or aggravating mental health problems, employers have a legal responsibility towards their employees
Work-related mental health issues must to be assessed to measure the levels of risk to staff
Where a risk is identified, steps must be taken to remove it or reduce it as far as reasonably practicable
This full day Mental Health First Aid course gives a good grounding to help others in the workplace








Accredited, Ofqual regulated qualification

Our Mental Health First Aid Courses are nationally recognised, Ofqual regulated qualifications accredited by First Aid Awards Ltd in association with NUCO Training.
This means that you can be rest assured that your Mental Health First Aid Certificates fulfill the upcoming legal requirements and are a very good way to make sure you and

your employees have a supporting workplace to deal with staff's mental health conditions.
The Ofqual Register number for this course is 603/3769/2







Mental Health Awareness

First Aid for Mental Health

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			<h2><b>Course Overview</b></h2>		</div>
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					<div><p><span>Top companies are always looking for new ways to be innovative and creative. The implementation of new ideas is what leads to enhanced products and services, and is what drives business process improvement.</span></p><p><span>In </span><b>Create Innovation Culture</b><span>, you will learn how to think outside the box to create and maintain a culture of forward thinking in the workplace. It will explore the different types of innovation, how to implement a structure that will drive innovation in your organisation, and also how to identify the barriers to innovation. </span></p><p><span>This course is designed to equip you with the skills to become an innovative leader and creative thinker,  to drive business performance and contribute to the improvement of business processes. Enrol today and learn how to create a culture of innovation for your organisation.</span></p></div>
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					<div><p>This best selling <strong>Create Innovation Culture </strong>has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth <strong>Create Innovation Culture </strong>is suitable for anyone who wants to build their professional skill set and improve their expert knowledge.</p><p>The <strong>Create Innovation Culture </strong>is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The <strong>Create Innovation Culture </strong>is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn.</p><p>After successfully completing the<strong> Create Innovation Culture</strong>, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the <strong>Create Innovation Culture </strong>will help you stand out from the crowd. You can also validate your certification on our website.</p><p>We know that you are busy and that time is precious, so we have designed the <strong>Create Innovation Culture </strong>to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. </p><p>Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.</p></div>
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Course Cloud

Organisational Behaviour

Online Course Marketing

Online Course Creation

Creativity

Creativity & Innovation

Trainers Course

Innovation

Create Innovation Culture

<div id="course-pills-1">Duration<p>4 Days</p><p>24 CPD hours</p>This course is intended for<p></p><p>Students in this course are interested in designing and implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam.</p><p></p><p></p><p>This course provides the knowledge and skills to design and implement DevOps processes and practices. Students will learn how to plan for DevOps, use source control, scale Git for an enterprise, consolidate artifacts, design a dependency management strategy, manage secrets, implement continuous integration, implement a container build strategy, design a release strategy, set up a release management workflow, implement a deployment pattern, and optimize feedback mechanisms</p><p></p>Prerequisites<p>Successful learners will have prior knowledge and understanding of:  </p><ul> <li>Cloud computing concepts, including an understanding of PaaS, SaaS, and IaaS implementations.</li> <li>Both Azure administration and Azure development with proven expertise in at least one of these areas.</li> <li>Version control, Agile software development, and core software development principles. It would be helpful to have experience in an organization that delivers software. </li> <li>AZ-104T00 - Microsoft Azure Administrator</li>   <li>AZ-204T00: Developing Solutions for Microsoft Azure</li> </ul><p></p></div><div id="course-pills-2"><h3>1 - Introduction to DevOps</h3> <ul> <li>What is DevOps?</li> <li>Explore the DevOps journey</li> <li>Identify transformation teams</li> <li>Explore shared goals and define timelines</li> </ul> <h3>2 - Choose the right project</h3> <ul> <li>Explore greenfield and brownfield projects</li> <li>Decide when to use greenfield and brownfield projects</li> <li>Decide when to use systems of record versus systems of engagement</li> <li>Identify groups to minimize initial resistance</li> <li>Identify project metrics and key performance indicators (KPIs)</li> </ul> <h3>3 - Describe team structures</h3> <ul> <li>Explore agile development practices</li> <li>Explore principles of agile development</li> <li>Define organization structure for agile practices</li> <li>Explore ideal DevOps team members</li> <li>Enable in-team and cross-team collaboration</li> <li>Select tools and processes for agile practices</li> </ul> <h3>4 - Choose the DevOps tools</h3> <ul> <li>What is Azure DevOps?</li> <li>What is GitHub?</li> <li>Explore an authorization and access strategy</li> <li>Migrate or integrate existing work management tools</li> <li>Migrate or integrate existing test management tools</li> <li>Design a license management strategy</li> </ul> <h3>5 - Plan Agile with GitHub Projects and Azure Boards</h3> <ul> <li>Link GitHub to Azure Boards</li> <li>Configure GitHub Projects</li> <li>Manage work with GitHub Project boards</li> <li>Customize Project views</li> <li>Collaborate using team discussions</li> <li>Agile Plan and Portfolio Management with Azure Boards</li> </ul> <h3>6 - Introduction to source control</h3> <ul> <li>Explore DevOps foundational practices</li> <li>What is source control?</li> <li>Explore benefits of source control</li> <li>Explore best practices for source control</li> </ul> <h3>7 - Describe types of source control systems</h3> <ul> <li>Understand centralized source control</li> <li>Understand distributed source control</li> <li>Explore Git and Team Foundation Version Control</li> <li>Examine and choose Git</li> <li>Understand objections to using Git</li> <li>Describe working with Git locally</li> </ul> <h3>8 - Work with Azure Repos and GitHub</h3> <ul> <li>Migrate from TFVC to Git</li> <li>Use GIT-TFS</li> <li>Develop online with GitHub Codespaces</li> </ul> <h3>9 - Structure your Git Repo</h3> <ul> <li>Explore monorepo versus multiple repos</li> <li>Implement a change log</li> </ul> <h3>10 - Manage Git branches and workflows</h3> <ul> <li>Explore branch workflow types</li> <li>Explore feature branch workflow</li> <li>Explore Git branch model for continuous delivery</li> <li>Explore GitHub flow</li> <li>Explore fork workflow</li> <li>Version Control with Git in Azure Repos</li> </ul> <h3>11 - Collaborate with pull requests in Azure Repos</h3> <ul> <li>Collaborate with pull requests</li> <li>Examine GitHub mobile for pull request approvals</li> </ul> <h3>12 - Identify technical debt</h3> <ul> <li>Examine code quality</li> <li>Examine complexity and quality metrics</li> <li>Measure and manage technical debt</li> <li>Integrate other code quality tools</li> <li>Plan effective code reviews</li> </ul> <h3>13 - Explore Git hooks</h3> <ul> <li>Implement Git hooks</li> </ul> <h3>14 - Plan foster inner source</h3> <ul> <li>Explore foster inner source</li> <li>Implement the fork workflow</li> <li>Describe inner source with forks</li> </ul> <h3>15 - Manage Git repositories</h3> <ul> <li>Work with large repositories</li> <li>Purge repository data</li> <li>Manage releases with GitHub Repos</li> <li>Automate release notes with GitHub</li> </ul> <h3>16 - Explore Azure Pipelines</h3> <ul> <li>Explore the concept of pipelines in DevOps</li> <li>Describe Azure Pipelines</li> <li>Understand Azure Pipelines key terms</li> </ul> <h3>17 - Manage Azure Pipeline agents and pools</h3> <ul> <li>Choose between Microsoft-hosted versus self-hosted agents</li> <li>Explore job types</li> <li>Explore predefined agent pool</li> <li>Understand typical situations for agent pools</li> <li>Communicate with Azure Pipelines</li> <li>Communicate to deploy to target servers</li> <li>Examine other considerations</li> <li>Describe security of agent pools</li> <li>Configure agent pools and understanding pipeline styles</li> </ul> <h3>18 - Describe pipelines and concurrency</h3> <ul> <li>Understand parallel jobs</li> <li>Estimate parallel jobs</li> <li>Describe Azure Pipelines and open-source projects</li> <li>Explore Azure Pipelines and Visual Designer</li> <li>Describe Azure Pipelines and YAML</li> </ul> <h3>19 - Explore continuous integration</h3> <ul> <li>Learn the four pillars of continuous integration</li> <li>Explore benefits of continuous integration</li> <li>Describe build properties</li> <li>Enable Continuous Integration with Azure Pipelines</li> </ul> <h3>20 - Implement a pipeline strategy</h3> <ul> <li>Configure agent demands</li> <li>Implement multi-agent builds</li> <li>Explore source control types supported by Azure Pipelines</li> </ul> <h3>21 - Integrate with Azure Pipelines</h3> <ul> <li>Describe the anatomy of a pipeline</li> <li>Understand the pipeline structure</li> <li>Detail templates</li> <li>Explore YAML resources</li> <li>Use multiple repositories in your pipeline</li> </ul> <h3>22 - Introduction to GitHub Actions</h3> <ul> <li>What are Actions?</li> <li>Explore Actions flow</li> <li>Understand workflows</li> <li>Describe standard workflow syntax elements</li> <li>Explore events</li> <li>Explore jobs</li> <li>Explore runners</li> <li>Examine release and test an action</li> </ul> <h3>23 - Learn continuous integration with GitHub Actions</h3> <ul> <li>Describe continuous integration with actions</li> <li>Examine environment variables</li> <li>Share artifacts between jobs</li> <li>Examine Workflow badges</li> <li>Describe best practices for creating actions</li> <li>Mark releases with Git tags</li> <li>Create encrypted secrets</li> <li>Use secrets in a workflow</li> <li>Implement GitHub Actions for CI/CD</li> </ul> <h3>24 - Design a container build strategy</h3> <ul> <li>Examine structure of containers</li> <li>Work with Docker containers</li> <li>Understand Dockerfile core concepts</li> <li>Examine multi-stage dockerfiles</li> <li>Examine considerations for multiple stage builds</li> <li>Explore Azure container-related services</li> <li>Deploy Docker containers to Azure App Service web apps</li> </ul> <h3>25 - Introduction to continuous delivery</h3> <ul> <li>Explore traditional IT development cycle</li> <li>What is continuous delivery?</li> <li>Move to continuous delivery</li> <li>Understand releases and deployments</li> <li>Understand release process versus release</li> </ul> <h3>26 - Create a release pipeline</h3> <ul> <li>Describe Azure DevOps release pipeline capabilities</li> <li>Explore release pipelines</li> <li>Explore artifact sources</li> <li>Choose the appropriate artifact source</li> <li>Examine considerations for deployment to stages</li> <li>Explore build and release tasks</li> <li>Explore custom build and release tasks</li> <li>Explore release jobs</li> <li>Configure Pipelines as Code with YAML</li> </ul> <h3>27 - Explore release recommendations</h3> <ul> <li>Understand the delivery cadence and three types of triggers</li> <li>Explore release approvals</li> <li>Explore release gates</li> <li>Use release gates to protect quality</li> <li>Control Deployments using Release Gates</li> </ul> <h3>28 - Provision and test environments</h3> <ul> <li>Provision and configure target environments</li> <li>Configure automated integration and functional test automation</li> <li>Understand Shift-left</li> <li>Set up and run availability tests</li> <li>Explore Azure Load Testing</li> <li>Set up and run functional tests</li> </ul> <h3>29 - Manage and modularize tasks and templates</h3> <ul> <li>Examine task groups</li> <li>Explore variables in release pipelines</li> <li>Understand variable groups</li> </ul> <h3>30 - Automate inspection of health</h3> <ul> <li>Automate inspection of health</li> <li>Explore events and notifications</li> <li>Explore service hooks</li> <li>Configure Azure DevOps notifications</li> <li>Configure GitHub notifications</li> <li>Explore how to measure quality of your release process</li> <li>Examine release notes and documentation</li> <li>Examine considerations for choosing release management tools</li> <li>Explore common release management tools</li> </ul> <h3>31 - Introduction to deployment patterns</h3> <ul> <li>Explore microservices architecture</li> <li>Examine classical deployment patterns</li> <li>Understand modern deployment patterns</li> </ul> <h3>32 - Implement blue-green deployment and feature toggles</h3> <ul> <li>What is blue-green deployment?</li> <li>Explore deployment slots</li> <li>Describe feature toggle maintenance</li> </ul> <h3>33 - Implement canary releases and dark launching</h3> <ul> <li>Explore canary releases</li> <li>Examine Traffic Manager</li> <li>Understand dark launching</li> </ul> <h3>34 - Implement A/B testing and progressive exposure deployment</h3> <ul> <li>What is A/B testing?</li> <li>Explore CI-CD with deployment rings</li> </ul> <h3>35 - Integrate with identity management systems</h3> <ul> <li>Integrate GitHub with single sign-on (SSO)</li> <li>Explore service principals</li> <li>Explore Managed Identity</li> </ul> <h3>36 - Manage application configuration data</h3> <ul> <li>Rethink application configuration data</li> <li>Explore separation of concerns</li> <li>Understand external configuration store patterns</li> <li>Examine Key-value pairs</li> <li>Examine App configuration feature management</li> <li>Integrate Azure Key Vault with Azure Pipelines</li> <li>Manage secrets, tokens and certificates</li> <li>Examine DevOps inner and outer loop</li> <li>Integrate Azure Key Vault with Azure DevOps</li> <li>Enable Dynamic Configuration and Feature Flags</li> </ul> <h3>37 - Explore infrastructure as code and configuration management</h3> <ul> <li>Explore environment deployment</li> <li>Examine environment configuration</li> <li>Understand imperative versus declarative configuration</li> <li>Understand idempotent configuration</li> </ul> <h3>38 - Create Azure resources using Azure Resource Manager templates</h3> <ul> <li>Why use Azure Resource Manager templates?</li> <li>Explore template components</li> <li>Manage dependencies</li> <li>Modularize templates</li> <li>Manage secrets in templates</li> <li>Deployments using Azure Bicep templates</li> </ul> <h3>39 - Create Azure resources by using Azure CLI</h3> <ul> <li>What is Azure CLI?</li> <li>Work with Azure CLI</li> </ul> <h3>40 - Explore Azure Automation with DevOps</h3> <ul> <li>Create automation accounts</li> <li>What is a runbook?</li> <li>Understand automation shared resources</li> <li>Explore runbook gallery</li> <li>Examine webhooks</li> <li>Explore source control integration</li> <li>Explore PowerShell workflows</li> <li>Create a workflow</li> <li>Examine checkpoint and parallel processing</li> </ul> <h3>41 - Implement Desired State Configuration (DSC)</h3> <ul> <li>Understand configuration drift</li> <li>Explore Desired State Configuration (DSC)</li> <li>Explore Azure Automation State configuration (DSC)</li> <li>Examine DSC configuration file</li> <li>Explore hybrid management</li> <li>Implement DSC and Linux Automation on Azure</li> </ul> <h3>42 - Implement Bicep</h3> <ul> <li>What is Bicep?</li> <li>Install Bicep</li> <li>Understand Bicep file structure and syntax</li> </ul> <h3>43 - Introduction to Secure DevOps</h3> <ul> <li>Describe SQL injection attack</li> <li>Understand DevSecOps</li> <li>Explore Secure DevOps Pipeline</li> <li>Explore key validation points</li> <li>Explore continuous security validation</li> <li>Understand threat modeling</li> </ul> <h3>44 - Implement open-source software</h3> <ul> <li>Explore how software is built</li> <li>What is open-source software</li> <li>Explore corporate concerns with open-source software components</li> <li>Explore common open-source licenses</li> <li>Examine license implications and ratings</li> </ul> <h3>45 - Software Composition Analysis</h3> <ul> <li>Inspect and validate code bases for compliance</li> <li>Explore software composition analysis (SCA)</li> <li>Integrate Mend with Azure Pipelines</li> <li>Implement GitHub Dependabot alerts and security updates</li> <li>Integrate software composition analysis checks into pipelines</li> <li>Examine tools for assess package security and license rate</li> <li>Interpret alerts from scanner tools</li> <li>Implement security and compliance in an Azure Pipeline</li> </ul> <h3>46 - Static analyzers</h3> <ul> <li>Explore SonarCloud</li> <li>Explore CodeQL in GitHub</li> <li>Manage technical debt with SonarCloud and Azure DevOps</li> </ul> <h3>47 - OWASP and Dynamic Analyzers</h3> <ul> <li>Plan Implement OWASP Secure Coding Practices</li> <li>Explore OWASP ZAP penetration test</li> <li>Explore OWASP ZAP results and bugs</li> </ul> <h3>48 - Security Monitoring and Governance</h3> <ul> <li>Implement pipeline security</li> <li>Explore Microsoft Defender for Cloud</li> <li>Examine Microsoft Defender for Cloud usage scenarios</li> <li>Explore Azure Policy</li> <li>Understand policies</li> <li>Explore initiatives</li> <li>Explore resource locks</li> <li>Explore Azure Blueprints</li> <li>Understand Microsoft Defender for Identity</li> </ul> <h3>49 - Explore package dependencies</h3> <ul> <li>What is dependency management?</li> <li>Describe elements of a dependency management strategy</li> <li>Identify dependencies</li> <li>Understand source and package componentization</li> <li>Decompose your system</li> <li>Scan your codebase for dependencies</li> </ul> <h3>50 - Understand package management</h3> <ul> <li>Explore packages</li> <li>Understand package feeds</li> <li>Explore package feed managers</li> <li>Explore common public package sources</li> <li>Explore self-hosted and SaaS based package sources</li> <li>Consume packages</li> <li>Publish packages</li> <li>Package management with Azure Artifacts</li> </ul> <h3>51 - Migrate consolidating and secure artifacts</h3> <ul> <li>Identify existing artifact repositories</li> <li>Migrate and integrating artifact repositories</li> <li>Secure access to package feeds</li> <li>Examine roles</li> <li>Examine permissions</li> <li>Examine authentication</li> </ul> <h3>52 - Implement a versioning strategy</h3> <ul> <li>Understand versioning of artifacts</li> <li>Explore semantic versioning</li> <li>Examine release views</li> <li>Promote packages</li> <li>Explore best practices for versioning</li> </ul> <h3>53 - Introduction to GitHub Packages</h3> <ul> <li>Publish packages</li> <li>Install a package</li> <li>Delete and restore a package</li> <li>Explore package access control and visibility</li> </ul> <h3>54 - Implement tools to track usage and flow</h3> <ul> <li>Understand the inner loop</li> <li>Explore Azure Monitor and Log Analytics</li> <li>Examine Kusto Query Language (KQL)</li> <li>Explore Application Insights</li> <li>Implement Application Insights</li> <li>Monitor application performance with Application Insights</li> </ul> <h3>55 - Develop monitor and status dashboards</h3> <ul> <li>Explore Azure Dashboards</li> <li>Examine view designer in Azure Monitor</li> <li>Explore Azure Monitor workbooks</li> <li>Explore Power BI</li> <li>Build your own custom application</li> </ul> <h3>56 - Share knowledge within teams</h3> <ul> <li>Share acquired knowledge within development teams</li> <li>Integrate with Azure Boards</li> <li>Share team knowledge using Azure Project Wiki</li> </ul> <h3>57 - Design processes to automate application analytics</h3> <ul> <li>Explore rapid responses and augmented search</li> <li>Integrate telemetry</li> <li>Examine monitoring tools and technologies</li> </ul> <h3>58 - Manage alerts, blameless retrospectives and a just culture</h3> <ul> <li>Examine when get a notification</li> <li>Explore how to fix it</li> <li>Explore smart detection notifications</li> <li>Improve performance</li> <li>Understand server response time degradation</li> <li>Reduce meaningless and non-actionable alerts</li> <li>Examine blameless retrospective</li> <li>Develop a just culture</li> </ul></div>

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