Name: Employee Engagement 1 Day Training in Belfast
Price: 595 GBP
Availability: InStock

Belfast

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;">Course Overview:</h1>This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.Course Contents:Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.Course Topics:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Qualities of an Effective Leader&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Leader or Manager?&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">That Vision Thing&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Developing Your Team Goals&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivation&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">What Motivates?&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Being Consistently Different&nbsp;&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Dealing With Difficult Team Members&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coaching&nbsp;&ndash; Using a simple method of coaching, including action plans.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Three Key Skills of Coaching&nbsp;&ndash; Looking at the skills required to be an effective coach.</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Instant Results Coaching&nbsp;&ndash; Coaching in a hurry!</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Can Do Coaching Practice&nbsp;&ndash; Putting the learning into practice</li></ul>Course Feature:By the end of this training you will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</li></ul>Certification:Once after the training you receive course completion certificate from MangatesWho can Attend?Anybody who is interested in learning Effective Skills to Lead a Team.

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course  Overview:
This report writing training is aimed at people who are new to report writing or who need to improve their report writing skills. As you would expect from us, this is not a programme covering theory alone. You are expected to put into practice what they are learning as they go through the day.
This training will help you to develop the report writing skills of your participants and ensure you deliver a successful report writing training course.
Course Topics:
Section One – Introduction to Report Writing
This section covers the key principles of report writing and lays the foundation for the remainder of the day’s activities. Topics covered include:
 Why a report?
Why are some reports ineffective?
Basic Principles of Report Writing
Structure of Business Reports
Section Two – Plan and Prepare
This section looks at a number of techniques to help report writers prepare before                beginning the task of writing. Great emphasis is placed on planning and preparing. We consider this to be the key to effective report writing. Topics Include:
Purpose of the Report
Knowing your Readers
Generating Ideas
Sources of Information
The Extended Pyramid
Report Outline
Section Three – Write the Report
Participants work on an actual report or develop one from a brief provided by us.  This section builds on the principles already covered and we also cover topics such as:
Getting Started
Overcoming Writer's Block
Language
Section Four – Check and Edit
In this final section we consider the importance of checking and editing reports     before submitting. We suggest an approach that gives the best chance of ensuring that  participants present professional reports to their readers.
Participants get the opportunity to practice their checking techniques using the reports they produced earlier.
Course Feature:
By the end of this report writing training you will be able to:
Prepare and plan reports that meet their intended purpose
Produce reports that conform to an established and acceptable structure
Proofread and edit their reports effectively before submitting them to their intended readers
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Report Writing Skills.

Mangates

Financial Reporting

Writing Skills

Report Writing 1 Day Training in Belfast

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course  Overview:

Recently tasks that were originally thought to fall under the responsibility of the human resources department have become a part of many managers" job descriptions. The sharing and diffusion of these tasks throughout the organization has had an impact particularly on those that are not equipped with the skills or knowledge to deal with these issues.

The Human Resource Management workshop will give managers the basic tools to handle numerous human resource situations such as interviewing, orientation, safety, harassment, discrimination, violence, discipline, and termination. This workshop will provide your participants those skills and assist them with certain Human Resource situations.

Learning Objectives:

● Understand HR’s role as a vital contributor to your organization’s success

● Discover strategies to attract and retain top talent

● Examine best practices for managing performance and creating compensation, training and benefit systems that drive bottom-line results

● Identify and deal with potentially explosive issues with an eye to both legal requirements and the needs of your business

● Analyze HR issues and develop action plans you can implement in your organization

● See how HR and non-HR functions in every organization can create an effective, complementary work environment

Agenda:

Module One: A History of Human Resources
● A Brief History
● What is Human Resources Today?

Module Two: The Interview Process
● The General Format
● Types of Questions
● Do's and Don'ts

Module Three: Employee Orientation
● The Orientation Process
● The Role of Management and the Role of Human Resources
● Tips and Tricks

Module Four: Following Up with New Employees
● Daily Checklist for the First Week
● Following Up at the End of the Week
● Weeks and Months Later

Module Five: Workplace Safety
● Understanding Your Role and Responsibilities
● Understanding Local Rules
● Understanding Industry-Specific Rules

Module Six: Dealing with Harassment And Discrimination
● Defining Harassment
● Types of Workplace Discrimination
● A Manager's Responsibility
● An Employer's Responsibility

Module Seven: Workplace Violence
● Defining Violence
● A Manager's Responsibility
● An Employer's Responsibility

Module Eight: Managing Employee Performance
● Choosing the Time and Place For Feedback
● Types of Employee Appraisals
● Using the Feedback Sandwich
● Encouraging Growth and Development

Module Nine: Disciplining Employees
● Understanding Your Role
● Understanding Your Choices
● Having the Meeting
● Following Up

Module Ten: Terminating Employees
● Documenting Events
● Preparing for the Decision
● Making the Decision
● Communicating the Decision

Module Eleven: Wrapping Up
● Words from the Wise
● Review of Parking Lot
● Lessons Learned
● Completion of Action Plans and Evaluations

Target Audience:

Anybody who is interested in learning Human Resource Management Skills

Human Resource Management 1 Day Training in Belfast

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Description:

The Cybersecurity Overview course enables you to understand various terms in cyberspace, such as cyber risks, threats, vulnerabilities, risk management, and so on. It reviews the impact of several cybercrimes committed over the past few years citing relevant real life case studies and examples.

The course emphasizes the importance of cybersecurity and provides guidance to senior top management as well as employees on the steps to adopt cybersecurity for an organization. Along with understanding the cybersecurity lifecycle, the course identifies industry standard frameworks and best practices that help an organization to achieve a robust and mature cybersecurity posture.

Course Outline:

CyberCrimes: Concept, Impact and Examples

Basic terminologies
Definition of cybercrimes
What is Crimeware?
Cybercrimes: Main actors and their motives
Why do cybercrimes occur?
When, and where, and how do cybercrimes occur?
Who are targeted by cybercrimes?
How do cybercrimes occur? Anatomy of cyberattacks
Elements involved in a typical cybercrime breach
Consequences of cybercrimes
Real life impacts of cybercrimes with case studies

Cybersecurity in focus

Cybersecurity definition
Benefits of Cybersecurity
CyberSecurity considerations for management
What the Board-of-Directors needs to ask and consider
Cybersecurity lifecycle
Cybersecurity frameworks
NIST Cybersecurity Framework (CSF)
ISO 27001 Cybersecurity Framework
ISO 27032 Cybersecurity Framework
COBIT 5
Cybersecurity best practices and tips for employers and employees
Cybersecurity vs. Cyber Resilience

Appendix A - Cybercrimes and Cybersecurity: Basic Terminologies
Learning Objectives:
Understand cyber risks, threats, vulnerabilities, and risk management.
Understand the impact of cybercrimes with relevant real life case studies/examples.
Understand what is cybersecurity and its relationship with IT Security.
Understand what boards of organizations need to ask and consider for adopting or strengthening cybersecurity in their organizations.
Understand the cybersecurity strategy lifecycle.
Identify industry standard frameworks and best practices that help an organization to achieve a robust and mature cybersecurity posture.
Understand why cybersecurity is not enough today and the necessity of adopting cyber resilience.
Course Agenda:
Day 1
CyberCrimes - Concept, Impact, and Examples
Cybersecurity in focus
Target Audience:
Cybersecurity Overview course is related to the Cybersecurity Foundation course and 
is developed to help business leaders and IT professionals understand and plan 
the adoption of NIST CyberSecurity Framework. For example:

CEO, CIO, CISO and other top management executives
Relevant administrators and IT managers
All employees and individuals of an organization, especially those that are working in the cloud or cyberspace environment

Cyber Security Overview 1 Day Training in Belfast

Lloyds School of Motoring specialise in both minibus driver training and bus training courses.
To maximise employment opportunities, we recommend that consideration is given to opting for the full bus licence when completing bus training courses..
Our Bus Training Fleet
D1 – Minibus
D1+E – Minibus and Trailer
D – Bus – automatic vehicle
Our bus is an automatic. However this will allow you to drive either automatic or manual in the workplace.

Cat D1 - Minibus

Cat D1+E - Minibus + Trailer

Cat D - Bus
Going the extra mile to assist
We will provide a step by step guide and hands on assistance, from the initial contact right through to test and beyond.
We understand how confusing obtaining your licence can seem and to help with the process we have prepared a starter pack, with all the relevant documentation. You are welcome to collect this from our office.
If you have any questions or concerns during the process we are always happy to help and assist. We take pride in going the extra mile for our customers.
Government funded PCV training support for those on Universal Credit
If you receive Universal Credit, you can apply for government funded PCV training courses for bus or minibus. Clickhere for more details.
This is available in all areas of Northern Ireland for those wanting to complete driver training in either a bus or coach (Category D) or minibus (Category D1) .
We have already assisted students from North Belfast, West Belfast, Lisburn, Banbridge, Larne and are able to liaise with any of the relevant Universal Credit offices.
The Process for Bus Training
The steps of the process include:
completing a DLM1 form by passing a medical and eyesight test
completing a basic Access NI check
applying for a provisional licence in the relevant category using a DL2 form
wait for the return of your provisional licence before theory and hazard perception tests can be booked
meantime study for the tests – we stock all required official DVSA study material and offer theory tuition
book and pass both tests at a Theory Test Centre
Now you are ready for the practical road drive element, training and test.
How do I get a PCV licence?
Click below for more details
STEP BY STEP GUIDE
Practical Training and Test for Bus Training
Minibus practical road drive training and test is delivered as a three or four-day course, depending on driver experience.
Bus practical road drive training and test is delivered as a five-day course.
A DVA examiner will conduct the test on the final day at either of the 2 main testing centres:
Balmoral (Belfast)
Craigavon
Accredited Centre & Instructors
The practical road drive training is conduct by our qualified, experienced and registered NVDIR instructors. We are the only driving school in Northern Ireland to have approved NVDIR instructors and carry centre accreditation.
Unlike car instructors, there is no legislation that requires bus instructors to hold any formal qualification. Therefore, it is strongly recommended that to ensure you receive the very best professional training you use a registered instructor.
Choosing a registered school not only ensures that you will receive quality training, but will also mean you are training at an establishment that carries correct insurance and complies with all current legislation.
Our instructors will tailor each individual student’s training to fully prepare for the DVA test.
Minibus Licence Holders with Acquired Rights (stated on licence: nfhr)
Please note that drivers with minibus D1 nfhr stated on their licence (Acquired Rights / Grandfather’s Rights) are not entitled to drive commercially “for hire or reward”. To drive a vehicle on behalf of an organisation which pays a wage or salary, it is necessary to complete the full course outlined above.
Driver CPC
To drive a minibus or bus commercially (for hire or reward), Driver CPC will be required.
Drivers who passed either Categories D1 (Minibus) or D (Bus/Coach) tests after 10th September 2008 will need to complete both Driver CPC Modules 2 (Case Study) & Module 4 (Show and Tell).
Those who completed tests before 10th September 2008, are required to undertake 35 hours of Driver CPC Periodic Training.
On completion of Driver CPC, a Driver Qualification Card will be issued.
Digi / Tachograph Card
We stock the relevant form needed to apply for your card, allowing you to be workplace ready.

Lloyds School Of Motoring

Bus Driver

Lloyds School of Motoring specialise in both minibus driver training and bus training courses.

To maximise employment opportunities, we recommend that consideration is given to opting for the full bus licence when completing bus training courses.

BUS TRAINING

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
This practical sales skills training has been developed for salespeople or people who are required to sell as part of their role. This course is applicable for both people relatively new to sales as well as those who have a lot of experience as the content is flexible enough to adapt to suit the audience.
If you want your team to exceed sales targets and gain instant results, this sales training is for you!
Course Contents:
The core aim of this sales skills training is to provide you with a set of tools that can be practicably used in your role as salesperson
The skills provided are simply a collection of valuable methods of achieving sales. There are many tips and techniques that will be incredibly useful and will help you personally develop a successful sales approach whilst enhancing your performance.
Course Topics:
The skills have been produced from many year’s experience in sales and have been tried and tested in a business environment.
Introduction, the 80:20 Rule – Why 20% of salespeople produce 80% of the business
The Perfect Salesperson –  What makes a perfect salesperson and how do the participants individually compare? An exercise which helps the participants appreciate that they need to develop further
Goal Setting – Why and how to set personal performance goals. Followed by an exercise on setting these goals
Build Trust – Developing trust and rapport with a prospect and understanding why this is crucial to their success.
Ask the Right Questions – Developing questioning skills and realising that it is often questions that will develop sales rather than a just a good pitch. With example questions
Engage the Customer – Understanding the life time value of a customer, serving them better and ensuring they perceive the value of the relationship
Be Specific – Adapting their approach to suit the individual customer with an activity related to identifying the specific benefits to the customer
Make Your Customer Smarter – Realizing that customers are now more willing to be educated on products and services and often have already researched prior to the sales conversation. How to deal with this with regards the participants specific products/service
Maximize Your Efficiency – Learning from missed sales and developing further skills to overcome this
Catch Yourself Doing it Right – You can learn from good stuff too!
Know Your Products – An in-depth look at specific products and how to educate themselves in order to maximize sales through product knowledge
Develop a Competitive Advantage – A series of questions that will put the participants one step ahead of the competition
Handle Objections – Identifying typical objections and preparing responses to them in order to practice until they are welcomed with open arms. Also includes set techniques to overcome objections
Ask for the Business – Ensuring the participants can spot buying signals and know how to respond to them in order to lead the prospect to close. Specific advice on closing questions
Follow Up After the Sale – Ensuring that the complete sales process is seamless and the participants understand their responsibilities with regard to creating an exceptional customer experience
Apply the Skills in Your Role – A session on ensuring the learning from the session is practically applied in the participant's role.
Course Feature:
At the end of this sales skills training course your participants will be able to:
Explain what sets the best salespeople apart
Follow set personal goals to sales success
Use a series of practical sales skills to increase their selling potential
Practically apply these skills to their sales role
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
Anybody who is interested in learning Practical Sales Skills.

Practical Sales Skills 1 Day Workshop in Belfast

Lloyds School of Motoring provides lorry training in our privately owned fleet of vehicles across all categories.
Our Lorry Training Fleet
C1 – up to 7 1/2 tonne lorry
C1+E – up to 7 1/2 tonne lorry with trailer
C – rigid, class 2, HGV – automatic vehicles
C+E – articulated, class 1, HGV – automatic vehicles
Our rigid and articulated lorries are automatic. However this will allow you to drive either automatic or manual in the workplace.
Note: The category without a trailer (C1 or C) has to be completed before progressing to the trailer test (C1+E or C+E).
Minimum Age: 18 years

Cat C1 - 7 1/2 Tonne Lorry

Cat C1+E - 7 1/2 Tonne Lorry With Trailer

Cat C - Rigid Lorry

Cat C+E - Articulated Lorry
Going the extra mile to assist
We will provide a step by step guide and hands on assistance, from the initial contact right through to test and beyond.
We understand how confusing obtaining your licence can seem and to help with the process we have prepared a starter pack, with all the relevant documentation. You are welcome to collect this from our office.
If you have any questions or concerns during the process we are always happy to help and assist. We take pride in going the extra mile for our customers.
Government funded HGV training support for those on Universal Credit
If you receive Universal Credit, you can apply for government funded HGV training courses. Click here for more details.
This is available in all areas of Northern Ireland for those wanting to complete lorry driver training in either Class 2 or Class 1.
We have already assisted students from North Belfast, West Belfast, Lisburn, Banbridge, Larne and are able to liaise with any of the relevant Universal Credit offices.
The Process for Lorry Training
The steps of the process include:
completing a DLM1 form by passing a medical and eyesight test
applying for a provisional licence in the relevant category using a DL2 form
wait for the return of your provisional licence before theory and hazard perception tests can be booked
meantime study for the tests – we stock all required official DVSA study material and offer theory tuition
book and pass both tests at a Theory Test Centre.
Now you are ready for the practical road drive element, training and test.
How do I get a lorry licence?
Click below for more details
STEP BY STEP GUIDE
Practical Training and Test for Lorry Training
Balmoral (Belfast)
Craigavon
Newbuildings (L’Derry)
Accredited Centre & Instructors
The practical road drive training is conduct by our qualified, experienced and registered NVDIR instructors. We are the only driving school in Northern Ireland to have approved NVDIR instructors and carry centre accreditation.
Unlike car instructors, there is no legislation that requires lorry instructors to hold any formal qualification. Therefore, it is strongly recommended that to ensure you receive the very best professional training you use a registered instructor.
Choosing a registered school not only ensures that you will receive quality training, but will also mean you are training at an establishment that carries correct insurance and complies with all current legislation.
Our instructors will tailor each individual student’s training to fully prepare for the DVA test.
Driver CPC
If you wish to use your newly acquired licence to drive for hire or reward you will be required to complete Driver CPC. This will either be Periodic (35 hours classroom training) or Modules 2 (Case Study) & 4 (Show and Tell). We deliver these courses and can advise, assist and book the relevant option for you.
After completing Driver CPC, a Driver Qualification Card will be issued for 5 years.
Digi / Tachograph Card
We stock the relevant form needed to apply for your card, allowing you to be workplace ready.



Lorry Driver

Lloyds School of Motoring provides lorry training in our privately owned fleet of vehicles across all categories. 

LORRY TRAINING

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

No matter if you are the boss at your company or an employee, change affects everyone. In dealing with change, people must address their own thoughts, feelings and behaviors first to be able to go through the labyrinth of change.

There are loads of books and training programs addressing organizational change. The different thing about this training program is that it focuses on personal reactions and emotions and what it actually feels like during a workplace change or a personal change. It provides you with a logical framework to assist you in gaining perspective on the change situation you are facing and its impact and helping you develop insight that will guide you through the transition.

The goal of this one day program is to help you take responsibility for how you react and respond to change by giving you a set of tools and techniques of self-awareness and assessment to light up the curves and sometimes bumpy ride on your road to change.

Learning Objectives:

After completing this course, delegates will be able to: 
Clearly understand how it feels like during a change situation.
Understand and follow a six step process to help you take responsibility for how you react and respond to change.

Agenda:

Module One: Introduction to Change
The 5 key principles of change
Readiness for change – self assessment questionnaire
The change curve
The link between change and memory

Module Two: Loss & Doubt (Step 1&2)
Step 1 loss to safety
Choices model and the burning platform
Step 2 Doubt to reality
The six basic questions

Module Three: Discovery (Step 3&4)
Step 3 Discomfort to motivation
Self reframing
Step 4 Discovery to perspective
Force field analysis

Module Four:  Integration (Step 5&6)
Step 5 Recognizing the benefits of the change
Changes you survived - Activity
Step 6 Experiencing integration after the change
Change analogy – the flying trapeze

Target Audience:

Individuals at all levels who wish to learn and follow a logical process in order to deal effectively with personal change.

Change Management - Change Matters 1 Day Training in Belfast

Certificate: Course Completion Certificate | Language: English

Duration: 2 Days | Credits: 16 PDUs

Course Delivery: Classroom | Virtual Live

Lunch and Beverages are included in a classroom session

Course Overview:

A successful sales manager's job is to provide clear direction and support to his/her team  enabling them to excel and develop to reach their full potential.  Sales managers often rise to this position from a successful career in sales. But the skills required of a successful sales manager are quite different from the skills of a sales person which is one of the key points that this program will be focusing on. 

This two day program will enable delegates to have a clear understanding of the successful sales manager's responsibilities and how to become more effective in their roles in this challenging competitive business environment of today. Over the period of the course delegates will explore key leadership skills as well as the essential sales managerial skills needed for them to effectively forecast and implement effective sales plans, motivate, monitor and evaluate the performance of their people and provide the required direction and support ensuring measurable sales results from their sales teams.

This course also includes several bonus forms that were designed to help you prepare your sales forecast and complete sales plan. (Forecast data form, Sales plan support form)

Learning Objectives:

After completing this course, delegates will be able to: 

Understand the roles and responsibilities of a sales manager
Learn skills to achieve better results through their teams using sales plans and targeting techniques
Clearly understand how to prepare a sales forecast and a sales plan for their sales operation
Properly observe, evaluate and give feedback to team members and set performance development objectives using assessment tools supplied and provided within the training program
Explore ways to motivate their sales teams and create a more motivating environment.
Run more effective sales meetings and morning huddles to inspire and motivate and provide clear direction to their sales team members.

Agenda:

Introduction - A sales management primer

What is your job?
Sales Manager Versus Salesman.
The perfect salesperson- Activity

Module 1 : A Strategic look at sales management:
Sales management - is it strategic or tactical?
What are my CSF's? - Critical success factors.
SWOT and PESTLE analysis.

Module 2 : Sales Forecasting:
What is forecasting and how it can help sales performance?
Identify different forecasting methods.
Follow a simple 4 step process to create a sales forecast.
Avoid common forecasting pitfalls.

Module 3 : Sales Planning:
Setting up your sales strategy.
Put together the main components of your sales plan.
Specify sales tactics to achieve strategy.
Sales planning best practice examples.
Practical skill practice activity - Create a sales plan for your sales operation.

Module 4 : Sales performance management:
Setting sales objectives.
The 3 step sales performance control plan.
Guidelines for proper sales performance evaluation.
Handling the underperforming sales team member.

Module 5 : Motivating your sales team:
What motivates us?
Knowing your team inside out.
Creating a motivating environment for your team.
Understand the factors that combine and drive personal motivation.

Module 6 : Running effective sales meetings:
Effective versus badly run sales meetings
Planning your sales meeting sequence.
Successful sales meeting checklist.
Team huddle versus team meeting.

Certification:

Once after the training you receive course completion certificate from Mangates.

Target Audience:

Sales Managers

Sales Management 2 Days Training in Belfast

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Emotional intelligence describes the ability to understand one’s own feelings. It also provides great insight into how emotion influences motivation and behavior. The concept of Emotional Intelligence has been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.
With our Emotional Intelligence workshop, you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions, you will experience a positive impact on your professional and personal lives.
Target Audience:
Anybody who is interested in learning Emotional intelligence Skills
Learning Objectives:
Understand the Emotional Intelligence competency framework.
Assess and understand current Emotional Intelligence level.
Understand techniques for being highly positive and energetic.
Understand how emotions can influence thoughts, goals, relationships, decision-making ability, etc.
Understand the importance of high expectations and pressure and how to go through it.
Understand how to be an emotionally strong person, who can handle emotions.
Understand how to be a responsible person, who does not believe in blame/complaint.
Understand techniques to develop your emotional intelligence on the job.
Agenda:
Module One: What is Emotional Intelligence?
Self-Management
Self Awareness
Self-Regulation
Self-Motivation
Empathy
Module Two: Four Skills in Emotional Intelligence
How to Accurately Perceive Emotions
Use Emotions to Facilitate Thinking
Understand Emotional Meanings
Manage Emotions
Module Three: Verbal Communication Skills
Focused Listening
Asking Questions
Communicating with Flexibility and Authenticity
Module Four: Non-Verbal Communication Skills
Body Language
The Signals You Send to Others
It’s Not What You Say, It’s How You Say It
Module Five: Social Management and Responsibility
Benefits of Emotional Intelligence
Articulate your Emotions Using Language.
Module Six: Tools to Regulate Your Emotions
Seeing the Other Side
Self-Management and Self Awareness
Giving in Without Giving Up
Module Seven: Gaining Control
Using Coping Thoughts
Using Relaxation Techniques
Bringing it All Together
Module Eight: Business Practices (I)
Understand Emotions and How to Manage Them in the Workplace
Role of Emotional Intelligence at Work
Disagreeing Constructively
Module Nine: Business Practices (II)
Optimism
Pessimism
The Balance Between Optimism & Pessimism
Module Ten: Making an Impact
Creating a Powerful First Impression
Assessing a Situation
Being Zealous without Being Offensive
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations

Basic

Emotional Intelligence (EQ)

Emotional Intelligence 1 Day Training in Belfast

Emotional intelligence 1 Day Training in Belfast

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session

Course Overview:
Employee engagement is a necessary strategy for companies that want to succeed in the marketplace.  Employee engagement is not an HR initiative that managers are reminded to do once a year.  It is a key strategic driver of employee performance, accomplishment, and continuous improvement all year long. It is the outcome of how your organisation interacts with people to drive business results.
This Employee Engagement training is suitable for anyone that works in a management or leadership role.
Course Contents:
Help improve the engagement of your employees and increase business success
Engagement is a heightened emotional connection that an employee feels for his organisation, which influences them to put in greater effort. Higher engagement levels yield higher productivity and retention rates. This makes employee engagement a powerful factor in business success. Engaged employees are more productive, customer-focused, and profit-oriented and organisations are more likely to retain them.
An essential part of an organisation’s talent management strategy is its focus on employee engagement and retention. Organisations that maintain this focus create an environment where employees have the tools, resources, and professional opportunities to develop skills and fulfil their career goals.
Why is taking this course a good idea?
Well, just imagine if your you were better able to:
Understand the importance of employee engagement and the key part it plays in business success.
Apply tactics that motivate and engage employees, creating advocates for the business.
Achieve a working environment that encourages employees to excel at work activities.
Ensure talent retention by creating positive working relationships.
Develop a strategy for employee engagement success.
Prevent activities that cause disengagement and disgruntled workers.
Ultimately, these training course materials will help managers to engage and enthuse their team, creating a motivated workforce that wants to succeed.
Employee engagement is a key factor in creating the right conditions for all members of an organisation to give their best each day, committed to their organisation’s goals and values, motivated to contribute to organisational success, and with an enhanced sense of their own well-being.
These course materials aim to help highlight the requirements that managers and leaders have to help improve the engagement of employees, while giving them key tools and supporting content to ensure they are prepared  to deliver on employee engagement within the organisation.
Course Topics:
Introduction and Objectives – Setting the scene for the training course, defining what is meant by employee engagement and establishing participants expectations.
The Current Situations – Using a PEST analysis approach to identify the current status of employee engagement within the organisation, whilst establishing the internal and external factors that can have an impact on employee engagement.
Roles and Responsibilities – Establishing the different roles people have in ensuring employee engagement and the responsibilities that we all have for ourselves in ensuring we are motivated and engaged at work. Participants are encouraged to consider their own level of engagement, what this means and how it can improve.
The Four Enablers – Focusing on the Four Steps to Employee Engagement and how organisations and the leaders within it can create the right environment for a positive outlook to be nurtured. Includes a case study to identify key working practices.
Job Design – Understanding how the implementation of a job role can affect how the employee feels about it and the five characteristics that should be considered to help develop a role that employees are motivated to work in. Includes a chance to apply the five characteristics to a job role to help relate the approach to a real scenario.
Creating the Right Work Environment – Reviewing the big picture and the approach that the organisation and managers should take to ensure a culture of engagement and motivating factors. Creating an environment where employee engagement can flourish and applying techniques to personal work experiences.
Engagement and Retention – Establishing the importance of long-term career growth and opportunity to engagement and how this helps develop employees that feel valued and enjoy what they do each day. Includes a case study to identify how the approach can be applied to real-life scenarios.
Engagement Tactics – Developing an understanding of the tactics that can be applied to employee engagement and prioritising the factors that are most influential.
Disengagement and the Six Human Needs – Identifying how employees become disengaged and what action can be taken to turn this around. Developing knowledge of the fundamental needs that people need to have met to make them feel happy and motivated. Includes a case study that helps participants identify the needs of employees in a real example, while helping them to identify issues within their own team.
Critical Success Factors – Focusing on the engagement techniques that can be applied in the workplace and the critical success factors that managers should include in their strategy and how they might overcome barriers or challenges to their approach.
This course is highly interactive and includes activities, discussions and exercises throughout to both engage the learners and help embed the learning.
Course Feature:
At the end of this Employee Engagement training course you will be able to:
Define and recognise employee engagement
Design jobs to motivate and engage
Create an engaging work environment
Retain your talent
Use employee engagement strategies
Prevent disengagement
Certification:
Once after the training you receive course completion certificate from Mangates.
Who can Attend?
Anybody who is interested in learning Employee Engagement Skills.

Employee Engagement 1 Day Training in Belfast

Figure This is a unique, explorative life drawing experience that celebrates the diversity of the human body through art. Draw from live models as you&#39;re guided through various techniques, materials and poses.It&#39;s a great way to stretch your creative muscles and everyone is welcome, whether you&#39;re a modern day Michelangelo or you haven&#39;t drawn since you were wee.So get involved and celebrate the full and fantastic diversity of the human body in this friendly, body positive, creative space.Classes are recorded at Accidental Theatre in Belfast using high definition cameras and professional theatrical lighting to create dramatic and detailed images.Let&#39;s make some art together!

Figure This is a unique, explorative life drawing experience that celebrates the diversity of the human body through art. Draw from live models as you're guided through various techniques, materials and poses.
It's a great way to stretch your creative muscles and everyone is welcome, whether you're a modern day Michelangelo or you haven't drawn since you were wee.
So get involved and celebrate the full and fantastic diversity of the human body in this friendly, body positive, creative space.
Classes are recorded at Accidental Theatre in Belfast using high definition cameras and professional theatrical lighting to create dramatic and detailed images.
Let's make some art together!

Figure This

Drawing

Life Drawing & Portraiture

Figure This is a unique, explorative life drawing experience that celebrates the diversity of the human body through art. Draw from live models as you're guided through various techniques, materials and poses.

It's a great way to stretch your creative muscles and everyone is welcome, whether you're a modern day Michelangelo or you haven't drawn since you were wee.

Figure This: Life Drawing On-Demand - Class One

General admission

Are you looking for proven world-class people development solutions to improve performance and productivity in your business?
The LMI Foundations of Success workshop introduces the concepts and practical tools used to help countless individuals within thousands of organisations, of all sizes and complexity in both the public and private sector, realise more of their true potential.
Foundations of Success is integral to our Total Leader concept and shows you how to:
establish an effective goal setting system to achieve sustained, consistent success.
manage your workload and prioritise effectively to achieve more valuable activities each day.
create more time and energy for crucial strategic work that so often gets side-lined by the urgent crisis and daily firefighting.
improve internal & external communication
"The LMI Foundations of Success workshop contains essential techniques to improve individual and team effectiveness. It links delivering organisational goals with daily planning and improving the use of team member time. I would not hesitate in recommending this to employers and employees at all levels, as an impactful starting place to improve results!"
Darren Caplan, Chief Executive
Foundations of Success
The LMI UK team have run these workshops with hundreds of managers and leaders across the country in recent years with incredible results and we are delighted to make this offer to every organisation in the UK:
YOUR FIRST TWO PLACES FREE so you can experience first hand the results we help our clients achieve.
We have found this a really positive & friendly way to introduce organisations to our unique leadership and management solutions.
We are business people ourselves, not just trainers or coaches. We lead teams. We deal directly with clients.We know what it's like to handle all these pressures each day and it's the tools from this workshop that we use constantly to keep us on track. Without them we would be a lot less effective and we know some of these things will be super-helpful to people in your organisation too.

There's so much training out there so how do you know what's going to be truly effective?
We know that you'll be familiar with a wide range of training courses...some more effective than others. You'll be aware that for busy people, after that initial spike of post-course enthusiasm, often the back-at-work routine kicks in, the emails stack up and those new ideas and great intentions can find themselves gathering dust on the shelf (along with the course manual)!
At LMI we understand that completely. We understand how people learn and how long-term changes are made. We use all of our experience from working with thousands of people across six continents to make sure that everything we do is designed to make a lasting impact.
It’s all about results…
 
Investing precious time and money in training has to make a tangible, bottom-line impact on the business.
"More time... more profits... less stress... greater control... focus... balance... happiness!"
These are just some of the words that our clients have used to describe how things have changed for them as a result of their attending the Foundations of Success Workshop and beginning to work with us. What each person gains from it will be personal to them...but our experience with hundreds of UK leaders, managers, business owners and sales professionals gives us this confidence - they certainly will gain!
We have a huge library of reviews, testimonials and LinkedIn recommendations from previous delegates. Here you can read just a few of these, though if you'd like to see more, just ask!
I have attended numerous course on leadership and I only believe it is time well spent if, I am left with a desire to change and clear ideas as to how I can achieve it. I am delighted to say that this session not only re-ignited my enthusiasm for positive change. But, by looking at concepts and tools through a fresh lens, I have some nice quick wins to implement now, which will keep me on the straight and narrow to achieving both my business and personal goals.
– Suzanne Lewis
I found the ideas shared, as well as the practical planning tools supplied, to be of immense value. My time has become significantly more organised and productive and I can see great value in enrolling others within our company on this same training.
- Cathy Buckley (HR Manager, Alpine Electronics)
I almost cancelled with just a few days to go - how glad I am that I didn't. It was easily the best training I have been on all year. It was packed with information that can be implemented immediately to make a difference to quality and life productivity.
– Brendan Leece
So helpful. An amazing amount of useful tips delivered in such a short time.
– Jane Litchfield (Compliance Manager, The Family Building Society)
This was an amazing experience. Although just initial piece of training, it gave me a lot of insight to my personal management.
– Pavel Merhout (MD,Tymphany Acoustic Technology)
IMPORTANT: This is no exercise in ivory-tower management theory: ideas that sound great in a training room but have no value back in the real world of getting important work done. If you’re interested in making practical steps forward in how you manage yourself and your interaction with others – sometimes it’s the 1% changes that make the difference – this is for you!
The success workshop is all about sharing great ideas and putting practical tools in your hands that will help you and your team be more effective and productive in your work.
By choosing to attend, delegates will be taking an important step towards significant gains in the following key areas:
Personal management
Prioritisation
Time Management
Handling interruptions
Decision making
Clarity of purpose
High pay-off activities
Obstacles and roadblocks
Self-motivation
Goal setting
Benefits and rewards
Focus and energy
Planning
Long range and master goals
Monthly planning process
The daily “ten magic minutes"
Communication
Communication styles
Meetings and delegation
Email and social media
Teamwork
Shared goals and priorities
Team meetings and 1-2-1s
Effective workflows
The details
You’ll be wanting to know what’s actually involved when you take the plunge and say YES to starting your journey with LMI UK.
How long?
Workshops last for roughly 2 hours, usually 8.30am – 10.30am.
Where?
We use various easy-to-reach venues across the UK - see list below - as well as regular online workshops.
Who?
Business owners, managers, sales people, key support staff as well as HR / L&D managers regularly attend.
Materials
As well as a course manual, we send you away with a stack of brilliant goals, planning & communication tools in paper & electronic format.
Support
Post-course 1-2-1 follow up is provided to help you implement your plans, familiarise yourself with the tools provided & signpost next steps.
Cost
The Foundations of Success Workshop fees are £249 + Vat per person
Current offer: the first two places for each UK organisation are FREE
The cost of £249 + Vat represents fantastic value – we offer a full money-back guarantee on that fee i.e. if anyone attends and feels (for whatever reason) that it’s not been a fantastic investment of their time and money, we’ll refund their entire fee.

LMI UK Director Nick Howes giving the introduction at a live Foundations of Success workshop
Dates, venues and booking
As well as online, we hold the Foundations of Success Workshop in a variety of venues across the UK. Get in touch for upcoming dates in your area.
London / Birmingham / Manchester / Jersey / Peterborough / Glasgow / Leeds / Southampton / Cardiff / Belfast / Exeter / Teeside
 
We also run these in-house with clients. Contact us to discuss hosting one exclusively for your own staff.


Online Workshops
23rd June
19th July
16th August
14th September
* Offer details: if you are unsure if your organisation has already accessed its complimentary place allocation, please contact us before booking. All additional places will be charged at the full rate of £249 + VAT



Foundations of Success is a CPD Certified Course.

Leadership Management International (LMI) UK

The LMI Foundations of Success workshop introduces the concepts and practical tools used to help countless individuals within thousands of organisations, of all sizes and complexity in both the public and private sector, realise more of their true potential.

Foundations of Success

General Admission

Presentation on&nbsp;Palliative Care Management of Parkinson&#39;s Disease by Emma Sugrue

'Introduction to Teaching Intimacy in a Hospice Setting' by Dr Despoina-Elvira Karakitsiou a ST6 in Palliative Medicine at Belfast Health and Social Care Trust. 

Main aims of this presentation is to define intimacy in palliative care patients, any boundaries on broaching intimacy to them and we will discuss some techniques on how to broach intimacy and any issues. 

44 Courses in Belfast

Report Writing 1 Day Training in Belfast

By Mangates

Human Resource Management 1 Day Training in Belfast

By Mangates

Cyber Security Overview 1 Day Training in Belfast

By Mangates

BUS TRAINING

By Lloyds School Of Motoring

Practical Sales Skills 1 Day Workshop in Belfast

By Mangates

LORRY TRAINING

By Lloyds School Of Motoring

Change Management - Change Matters 1 Day Training in Belfast

By Mangates

Sales Management 2 Days Training in Belfast

By Mangates

Emotional intelligence 1 Day Training in Belfast

By Mangates

Employee Engagement 1 Day Training in Belfast

By Mangates

Search By Location