NPORS Lorry Loader (N107)
Conflict Resolution Skills: In-House Training Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces. What you will Learn At the end of this program, you will be able to: Recognize the organizational costs of conflict Explain our physical and mental responses to conflict Communicate proactively and effectively with different types of people during conflict Replace unproductive conflict responses with productive ones Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches Relate team stages of development to shifts in conflict Develop a proactive conflict approach for your organization Create a conflict resolution plan for a real-world scenario Getting Started Introductions and social agreements Course goal and objectives Opening activities Conflict Facilitation Readiness Conflict responses and perceptions Conflict basics Conflict and organizations Dynamics of conflict Conflict Styles and Communication A look at the color energies model Conflict through the color energies and DiSC® lens Communication with opposite color energies Individual Response to Conflict The anatomy of conflict Recognizing unproductive conflict responses 4 steps to productive conflict Choosing productive conflict responses Team Performance and Conflict High-performing team relationships Conflict and project team performance Conflict Resolution Diagram (CRD) and process Conflict Facilitation - Preparation Recognizing context and stakeholder needs Using team conflict resolution approaches Preparing for Crucial Conversations® Conflict Facilitation - Clarity Exposing assumptions and biases Defining the conflict and using the CRD Conflict Facilitation - Action Proactive conflict management Conflict facilitation practice Summary and Next Steps Review Personal action plans
This is course includes all the required elements to work effectively as a reflexologist including, modules covering the following: knowledge and understanding of the principles and practice and business practice, anatomy and physiology for complementary therapies. You will also develop your understanding and practical skills to competently provide reflexology treatments.
The QA Level 2 Award in Moving People Safely (RQF) is a regulated and nationally recognised qualification designed for those who work, or intend to work, in a role that involves assisting and moving people. It is the perfect course for those working in a variety of health and social care environments such as care homes. Successful candidates will learn the key principles of safe handling and how to apply these in their workplace. They will also practise a range of techniques, ensuring that they leave the course confident in the safe moving and handling of people.
We are offering an Annual Child Protection Awareness Course at your organisation for up to 50 people for a low cost of £800+vat. It’s essential that anyone who works or volunteers with children or young people has the knowledge and skills needed to help keep children safe. But what does that mean in practice? Statutory guidance sets out the child protection requirements for people working or volunteering with children in the UK.
1 month of coaching for couples with reoccurring arguments session phone calls with both parties and better relationship couples training Guidance pamphlet to each partner and problem solving weekly couples coaching and relationship guidance sessions. Intensive assessment of relationship and analyzation of negative areas of relationship Price on application (Call 0333443853) https://relationshipsmdd.com/product/m-d-d-couple-argument-package/
Is your partner upset with you? Does your partner feel you are not making enough effort? This is the package for keeping your relationship on track we will organise your partners birthdays, dates, valentines day and anniversary etc. We will make sure the gifts,date nights, spontaneous trips and quality time aspect of your relationship is arranged for you.We organise everything in your relationship anonymously and your partner doesn’t need to know you use this service. Price on application Call 03333443853 https://relationshipsmdd.com/product/relationship-maintenance-package/
NPORS Excavator as a Crane (N100)
NPORS Plant Mover - Non Operational Duties (N132)
The aim of this course is to give delegates who have to use full working breathing apparatus during their working activities a greater understanding of correct operational procedures. Book via our website @ ESS | Training Courses | Vp ESS (vp-ess.com) or via email at: esstrainingsales@vpplc.com or phone on: 0800 000 346