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learning improvement service

Bromley Common

Who and what is the Learning Improvement Service? The Learning Improvement Service was set up by Phil Hatton (read about Phil here), an ex-Ofsted HMI and National Adviser. Through his extensive experience in leading inspections, surveys, good practice, advisory work and improvement consultancy, Phil has a unique and wide understanding of best practice in the Further Education sector, particularly in colleges and in work-based learning. He is utilising his knowledge to help colleges and other providers of training improve the learning experience they give to their learners. The LIS only wants to work with those who have a real will to improve their provision, by establishing where you are now and where you would like to be in the future. We do not intend to just help to ‘patch you up’ to get you through an inspection, but to help you make sustainable improvements. We use only the best people, who know what they are doing, because they have done it themselves. Below is a brief summary of the main ways that we can support you (however, please contact us if you require something else not listed below): Consultancy support to improve key aspects of your provision - consultancy support to cover key aspects of quality improvement systems such as self-assessment reporting, position statements, improvement planning, observation of teaching, learning and assessment, sharing of good practice, course reviews and evaluation, the user voice and being prepared for short or full Ofsted Inspections. Phil can also help you to improve English and maths and ensure that your safeguarding is exemplary. Providing a ‘critical friend’ service to check and validate self-assessment, observations of teaching and other key quality processes such as course reviews – confirmation that you are moving in the right direction – we’ll work with you to confirm you are doing the right things in the right way, responding specifically to your needs, keeping you on target to improve your provision. This is one of the key areas of our work particularly from September through to February. Phil will also provide you with support by email or phone if needed prior to and during inspections. Safeguarding, Prevent and British Values Reviews – Phil has developed real expertise in what the best practice of the sector is and can work with you over two days to check out every aspect and leave you with a position statement of where you are and what you can do to be outstanding. Phil can also provide bespoke training and materials to raise awareness of staff, governors and learners Apprenticeships and subcontracting – Phil knows all there is to know about these two areas and has helped transform some of the biggest college and worst performing providers in terms of their success rates. The ideal scenario is a five day visit to check and sample how you do things, suggest improvements and provide you with the resources needed, finishing with a half-day staff development that is bespoke to your improvement needs. Please contact Phil as long in advance as possible to get time allocated for this Internal inspection or review of areas requiring improvement - a tried and tested way to improve an area is to first gain an informed view of exactly where that area is in terms of strengths and weaknesses, using an expert with extensive inspection experience. Unlike an Ofsted inspection, all feedback to staff and managers observed in an area is given constructively to help improve practice for the benefit of learners (while also giving you robust evidence for your OTLA system, SAR and QIP). An internal review could be for an area of learning or for a cross-college aspect such as safeguarding, equality and diversity, or course reviews. All consultants undertaking this work are personally known to Phil Hatton as to their ability to do so. The LIS will only conduct such work when they have the right person to do it (often Phil himself). You will receive a report that focusses on ways of improving the area reviewed, based on the best practice of the sector that is proven to work (not just telling you what has been seen, which is the usual practice of most consultancy companies). Helping individual institutions in the sector achieve good or outstanding teaching, learning and assessment through establishing robust observation of teaching, learning and assessment (OTLA) systems – depending on where your system is we can its validate current robustness by conducting observations (joint ones are best value as they train your staff) and scrutinising the gradings and paperwork historically awarded. If more work is required, we’ll equip you with the tools (training, paperwork and systems) to establish an OTLA system that delivers accurate and well recorded findings by your observers. Your observation system will help keep a focus on promoting improvement, identifying and promoting the sharing and adaptation of good practice by teachers (a reoccurring weakness in Ofsted inspections in the past year). We will provide you with the training, paperwork and systems to move your staff forward, encouraging their collaboration in the development and sharing of resources, so your staff will deliver learning in true teams. We will support you with either graded or ungraded systems. An approach of conducting joint ‘learning walkthroughs’ of 20 to 25 minutes duration is providing many institutions with an overview of their provision and enables the judgements of college observers to be tested out for their accuracy and breadth. Sharing exemplary practice and systems in self-assessment with you, leading to quality improvement planning that moves you forward – we’ll support you in developing your capacity to self-assess all of your work honestly and robustly so that your staff ‘own’ the resultant self-assessment reports and improvement plans, understanding their part in moving you forward. Few are really good at self-assessment, we can make sure that you are and that self-assessment moves you forward. Several colleges and providers have received very positive feedback about their SARs in 2016 following support and the use of LIS templates, particularly the use of a two page Executive Summary SAR that helps focus improvement actions. If you have a 50 page SAR it will not be an effective improvement tool. Helping you to produce position statements – if you think you are likely to be inspected it is important to be able to say where you are ‘now’ as self-assessment looks back on the past year - we’ll support you in writing effective position statements for key areas that tell you and others exactly where you are for that area. They are a great way to demonstrate to inspectors that you know your provision and have helped a number of LIS clients move from a grade 4 inadequate to a grade 2 good. Phil has also helped a number of colleges achieve grade 1s for their leadership and management. An exemplar position statement can be seen here but is not as good as what you will finish up with (samples can be shared)!! Conducting a confidential ‘health check’ of your organisation by one or more of the top and most experienced recent HMIs (and previously lead inspectors with the FEFC, TSC and ALI) – if it is sometime since your last inspection or there have been significant changes in management or what you offer, a ‘health check’ could be invaluable. We’ll examine your leadership, management, performance and quality improvement against and beyond the requirements of the September 2015 Common Inspection Framework in a way that can only be achieved by being carried out by the right people. Depending on institutional size and complexity, this totally confidential and focused ‘health check’ will ensure you know your provision inside out and have no surprises should you be inspected. It will help you to decide and prioritise how to move your provision on.

standout programmes

London

Penny started her career as a corporate lawyer at City firm Freshfields. On a career break she became involved as a volunteer in her local prison which led her to train as a tutor with Prison Fellowship and lead the restorative justice based Sycamore Tree programme in HMP Wandsworth for 12 years. She was involved in rolling out Sycamore Tree in HMP Bronzefield and HMP Pentonville and also has experience of tutoring the course with people in prison long term. Penny was a Trustee of Prison Fellowship for several years and acted as Interim CEO in 2015. Penny has also volunteered with the Prison Reform Trust, supporting work around mental health and criminal justice issues. She has a Masters degree in Criminology and Criminal Justice from King’s College London and believes in second chances and releasing potential. Andy Bater, Head of Operations Andy joined the StandOut team in October 2022 from a community organisation based in Holborn. With a background in project and operations management working with various large corporate organisations, he brings his breadth of experience and knowledge to StandOut. Despite his career achievements, Andy would much rather talk about his time being a mature student in Canada, starting a wellbeing and employment social enterprise and especially about rugby, boxing and the Andrew Kaufman book 'All My Friends are Superheroes’. Rich McStraw, Fundraising Manager Rich joined us in April 2022 from Clinks, the infrastructure organisation for the voluntary sector working in criminal justice. He spent the last three years as Clinks’ Fundraising Officer, and prior to this worked as a freelance fundraiser and sales manager for renewable heating systems. He has previous experience of fundraising regulation and compliance, sales and marketing, and developing training programmes. Louise Harbert, Communications Officer Louise is passionate about supporting people with lived experience to share their stories. Before joining the StandOut team, she worked for a health charity to amplify the voices of volunteers and shine a light on health inequalities. A strong believer in social justice, Louise is determined to change the narrative around prison leavers, and is excited to contribute to StandOut’s development and growth as our first full-time comms officer. Alex Rose, Coaching Manager Alex joined the team in April 2018 from Prospects where he was a National Careers Service advisor. Previously he worked as a behaviour change manager and an achievement coach working on gang prevention and exit programmes. Alex is passionate about helping people who have been in prison back into work and recently completed his OCR Level 6 Diploma in Career Guidance & Development. Amrit Hunjan, Lead Coach HMP Wandsworth Amrit joined the StandOut team in September 2019 having previously worked as part of a council multi-disciplinary team working collectively to improve the well-being, participation and attainment of young people in mainstream education. Amrit connected with StandOut whilst volunteering with the youth mentoring service Trailblazers at HMP Wandsworth and she is passionate about using a relational approach to build confidence and unlock potential. Amy Young, StandOut Coach HMP Wandsworth Amy joined StandOut in November 2022 after completing an English Literature degree at KCL. During and following her degree she voluntarily set up Shakespeare and poetry workshops in HMP Brixton, believing in the power of arts in Criminal Justice. She found she facilitated enlightening and illuminating conversations, using literary themes to generate powerful reflections and increased emotional awareness. She looks forward to coaching at Wandsworth and supporting trainees with a holistic approach, offering guidance and practical help post-release. Hannah Jolley, Lead Coach HMP Pentonville Hannah joined StandOut in February 2022. Prior to this, she was Lead Coach on the Spear Programme, supporting young people who face barriers to employment and also coached corporate delegates on various topics. Hannah graduated from Durham University with BA Criminology, and spent time volunteering with vulnerable people in prison at HMP Durham. She is passionate about reducing reoffending rates, through showing that there is hope and are opportunities out there for those leaving prison. Erin Crombie, Lead StandOut Coach Erin discovered StandOut in 2018 whilst completing her Masters in Criminological Research at the University of Cambridge, when she carried out an evaluation of the charity for her dissertation. On graduating, Erin joined the education department in HMP Pentonville as a Student Support Worker, whilst maintaining contact with StandOut in a voluntary capacity. She joined StandOut at the beginning of 2020 and is now in a new role leading our expansion to a third prison. Erin’s favourite thing about working for StandOut is seeing the trainees’ confidence grow over the duration of the Phase 1 course and getting to celebrate their achievements. Louisa Laven, Lead Community Coach Louisa joined the StandOut team in November 2020. Prior to this she was on the Unlocked Graduates Programme, working as a frontline prison officer for two years while completing a Masters in MSc Leadership and Custodial Environments. Louisa loved the relational and support aspect of the officer role, but wanted to move into the charity sector and focus on the critical resettlement period after prison. She is enthusiastic about helping people leaving prison to get back on their feet and build towards a positive future. Iona Warren, Community Coach Iona joined the StandOut team in September 2022 after spending two years as a prison officer on the Unlocked Graduates programme. Whilst working in a women's prison, she completed a Masters in Applied Custodial Leadership, writing a dissertation on the women's experience of trauma informed practice in their establishment. She loved building relationships with the women on her landing, and relished the opportunity to support them whilst in custody. She is particularly excited to now be working with those transitioning into the community, and is passionate and motivated to see them thrive. StandOut Trustees Joe Froud, Chair Joe is the co-founder of Paloma Capital LLP, a London based real estate private equity business that was established in 2015. Paloma raises equity from foundations and endowments, pensions funds and family offices and invests in UK commercial real estate projects. Prior to this he was the founder and Managing Partner of Columbus Capital Management LLP, a real estate private equity joint venture that he established with Schroders plc in 2008. Joe is married with four children and lives in West London. Liz Delacave, Trustee Liz Delacave is a leadership consultant, experienced in training leaders, developing teams and coaching individuals to excel. She studied Engineering Science at the University of Oxford, worked in Citibank’s global commercial and investment banks, becoming chief of staff for Citibank’s European Private Bank. While Divisional Finance Director of a multinational engineering company, she was responsible for managing a global change programme. As a Non-Executive Director, she has helped turn around an underperforming NHS Foundation Trust hospital in East Anglia. Liz has advised a number of charities, including the International Federation of the Red Cross in Geneva and Prison Fellowship. Marion Peters, Trustee Marion Peters studied English Literature at Reading University before joining the Post Office fast track graduate management scheme. After 4 years in marketing and development roles Marion entered the charitable sector, working for international and small local charities in a generalist capacity. Marion has led client service teams, HR departments and spearheaded major fundraising projects and most recently worked as CEO of a heritage almshouse. Since stepping down from this role, Marion has continued to offer her operational and organisational skills to not for profit organisations on a voluntary basis. Passionately committed to the Justice System, Marion has been a volunteer within Her Majesty’s Court Services for over 20 years and is a great believer that where we have come from does not determine who we are. Joseph Ewing, Trustee Joseph studied Politics, Philosophy and Economics at Oxford University, has worked in a range of research, campaigning and public affairs roles - including three and a half years in public affairs at Cancer Research UK - and now works in policy at the Academy of Medical Sciences. His work includes policy development, advocacy and strategy. He became a trustee in April 2019 and is still inspired by StandOut’s belief in people. StandOut Consultants Jo Fellows, Programme and Coaching Consultant, Co Founder Jo's background is in group facilitation and project management and she has extensive experience leading employability services for those with additional barriers to employment. Her experience includes 4 years working with the award winning Spear course, partnering with IBM through her work with City Gateway and designing a 1-1 service for those leaving custody or care. Jo is passionate about equipping people coming up for release with the tools, skills and confidence to step into sustainable and fulfilling work. Jo has a Postgraduate Diploma in Voluntary Sector Management from CASS Business School. Jo co-founded StandOut with Penny and now supports StandOut as a consultant bringing her expertise in programme design and coaching skills.