4718 FEEL courses

At the first look, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges demanding clients pose and extend these skills to handling difficult individuals and situations throughout your daily life. In this course, you will learn how to improve the focus of your thoughts and feelings, how to deal with stress, and how to listen and empathise with others. You will find out how to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this course is the first step in a process towards forever changing how you interact with others. Course Highlights Customer Service Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Training into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Relations & Dealing Course Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management CRM 00:30:00 Benefits of CRM 00:30:00 CRM System 00:30:00 Mock Exam Mock Exam- Customer Service Skills Training 00:20:00 Final Exam Final Exam- Customer Service Skills Training 00:20:00

Always be in control of your emotion with this helpful course Anger is a normal, healthy emotion. However, it can be a problem if you find it difficult to keep it under control. You can control your anger, and you have a responsibility to do so. This Diploma in Anger and Pain Management will teach you how to keep your anger and pain in check. Your heart beats faster and you breathe more quickly, preparing you for action. You might also notice other signs, such as tension in your shoulders or clenching your fists. If you notice these signs, get out of the situation if you've got a history of losing control. Once you can recognise that you're getting angry, and can calm yourself down, you can start looking at ways to control your anger more generally. Discussing your feelings with a friend can be useful and can help you get a different perspective on the situation. Learn the many ways you can calm yourself down and manage your pain and anger. Remember controlling your emotions will lead to better decision making and a healthier mindset. Course Highlights Diploma in Anger and Pain Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Anger and Pain Management into 14 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 10 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Anger and Pain Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Anger and Pain Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Anger and Pain Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Anger Management Dread and Lack Of Confidence FREE 01:00:00 Drug Addiction And Anger FREE 00:30:00 Being Unhappy 00:30:00 The Impact Of Anger 00:30:00 What Anger Accomplishes 01:00:00 Taking Control of Your Anger 01:00:00 Pain Management Introduction FREE 00:30:00 What is pain? FREE 00:30:00 It starts at the very beginning... 01:00:00 What kind of pain do you have? 01:00:00 Acupuncture - the great pain reliever... 01:00:00 Hypnosis for dealing with pain 01:00:00 Herbs for pain relief 01:00:00 Conclusion 00:15:00 Mock Exam Final Exam

Do you wish you could know what someone is thinking about? Or may be you want to improve your non-verbal communication? Body language is a good way to know how others think and feels, as well increase your everyday communication with others. Our body language course is based on scientifically-backed research and is intended to guide you on how to read people's nonverbal behaviour and improve your own. Regardless of Whether you are a business owner, parent, spouse, employee, teacher or student, this course will change the way you communicate with those around you. If you have ever associated with another person, this course will be beneficial to you because our everyday communications are filled with secret nonverbal signs just waiting to be uncovered. By the end of this course, you will know all about the power of body language, and how to get what you've always wanted, without even saying a single word! Course Highlights Communication Skills Course: Body Language is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Communication Skills Course: Body Language into 17 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Communication Skills Course: Body Language Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Communication Skills Course: Body Language is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Communication Skills Course: Body Language is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction 00:15:00 Aggressive Body Language 00:15:00 Attentive Body Language 00:15:00 Closed Body Language 00:30:00 Deceptive Body Language 00:30:00 Defensive Body Language 00:15:00 Dominant Body Language 00:15:00 Emotional Body Language 00:30:00 Evaluating Body Language 00:15:00 Greeting Body Language 00:30:00 Open Body Language 00:15:00 Relaxed Body Language 00:15:00 Power Body Language 00:15:00 Ready Body Language 00:15:00 Romantic Body Language 00:15:00 Submissive Body Language 00:15:00 Conclusion 00:15:00 Mock Exam Final Exam

Persuasion skills are the essential element of being able to influence others to achieve your goals and objectives. Some people seem to be able to persuade effortlessly, whereas others fall back on the strength of their state to enforce what they desire. In reality, persuasion skills can be studied just like any other skills. The focus of this The Psychology of Persuasion and Influence with Phil Hesketh course is to improve your communication skills to succeed in both of your business and personal life. You'll grasp the abundance of theories that help you become a successful persuader. You'll also understand how to remain motivated and believe in yourself and your ideas. Understanding the fundamentals will enable you to be much more successful in persuading and influencing others. Upon successful completion of the course, you have the confidence and power to make people believe in what you're saying. What Will I Learn? A deeper understanding of psychological drivers A better understand how we form opinions How to understand body language How to deal with difficult interactions How to improve relationships Requirements A willingness to learn An open mind Who is the target audience? This course is ideal for anybody serious about upgrading the quality of their human interactions, whether at home or at work Anybody who is ambitious and would like to climb the career ladder Anybody who would like to become more influential and persuasive   Introduction What You Will Learn on This Course FREE 00:01:00 Who is Philip Hesketh? 00:01:00 Our Seven Fundamental Psychological Drivers Psychological Drivers: 1 - Love, 2 - Importance & 3 - Belonging 00:04:00 Psychological Drivers: 4 - Belief 00:03:00 Psychological Drivers: 5 - Certainty & Uncertainty 00:05:00 Psychological Driver: 6 - Need for Growth 00:03:00 Psychological Driver: 7 - Need for a Place 00:04:00 Why We Do What We Do and How We Form Opinions First Impressions ~ How They're Formed and How to Form a Good One 00:04:00 The 'Facts, Feelings and After Effects' of Every Conversation 00:06:00 How to Get People to Jump Through Hoops like a Dolphin 00:04:00 The Psychological Difference Between Persuasion and Influence 00:03:00 The Importance of Understanding How People Have Beliefs and How Placebos Work 00:04:00 Body Language: Reading It and Interpreting It How to Read Body Language and the 'Tells' 00:04:00 The Difference Between 'Intent' and 'Impact' 00:03:00 How to Work out What People Really Mean When They Say Certain Things 00:04:00 The Big Difference That Little Words Can Make 00:03:00 How to Tell When People Are Lying and What to Do About It 00:03:00 How to Handle Difficult People with a Smile How to Put Things Right When You've Put Things Wrong 00:04:00 The Principles of Objection Handling 00:03:00 The Importance of Being Part of the Solution 00:05:00 Constructive Criticism 00:03:00 How to Handle Difficult Situations During and After the Event 00:05:00 How to keep improving relationships How The Roman Empire, The Beatles, and the Titanic really failed 00:05:00 How and why all relationships and companies follow the same course 00:05:00 How to keep improving even the best relationships 00:05:00 How relationships develop and how to relate to people How to develop trust and how to measure it 00:05:00 How get on with everyone better 00:04:00 How to understand people better and the role of linear probing 00:04:00 How to improve all your relationships in the long term 00:03:00 Conclusion What we've covered so far 00:02:00 Next Steps 00:01:00 Course Certification

Are you a new mother? Do you want to take care of a baby with appropriate skills? Then this course will be perfect for you and your needs! Joys and angst of holding your first baby is an amazing experience. Most parents hit it off with their little ones immediately. The need to bond with an infant is ordinarily activated by an extreme feeling that makes a parent especially a mother need to love and secure her young posterity. For a few people, this may require a more extended period particularly after a lengthy pregnancy or a strenuous work. The key to baby care is to ensure an ideal environment that promotes newborn children's well-being, subjective, enthusiastic and social improvement. In this course you will be able to learn how babies develop, bonding and communication with the baby, changing first baby's diaper, baby essentials, baby feeding guide, health, and nutritious etc. The course covers fundamental components of baby care including babies different behavioral states, essential parts of parental figures' cooperation with newborn children, the part of playing in babies' advancement and approaches to address babies' issues at each condition of their improvement. Course Highlights Accredited Level 2 Certificate in Baby Care is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Level 2 Certificate in Baby Care into 10 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Level 2 Certificate in Baby Care Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Level 2 Certificate in Baby Care is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Level 2 Certificate in Baby Care is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Bonding Time With My First Baby FREE 00:30:00 Communicating With My First Baby FREE 00:30:00 Fashion Tips For My First Baby 00:30:00 How To Change My First Baby's Diaper 00:30:00 My First Baby Essentials 00:30:00 My First Baby Feeding Guide 00:30:00 My First Baby Learning The Basics 00:30:00 My First Baby: Understanding The Crying Game 00:30:00 Nutritious Bites For My First Baby 00:30:00 The Joys And Angst Of Holding My First Baby 00:30:00 Mock Exam Mock Exam-Accredited Level 2 Certificate in Baby Care 00:20:00 Final Exam Final Exam-Accredited Level 2 Certificate in Baby Care 00:20:00

Course Overview Quick question, who doesn't like cakes?  The answer is no one.  Everyone loves cakes and rightfully so. Cakes are awesome. The cake is one of the most preferred and delicious desserts in the whole world. And it's challenging to find someone who doesn't like cake. There are different types of beautiful cakes out there, and decorating them is a complete form of art. Its origins can be traced back to the Egyptians. That's how long humans have been baking cakes and have enjoyed their delicious goodness. But as you can imagine, making something so delicious and mouth-watering is no easy task. And when it comes to cakes, oh boy, you better make sure you get everything right. Otherwise, it's not just a cake you're ruining, it's the feelings of all the people who were looking forward to having a delicious cake that gets destroyed too. And to teach you how to bake and decorate the perfect cake, we present to you our Professional Cake Decorating Course. What You Will Learn If you want to learn how to bake a beautiful cake for a birthday party, or for your family to enjoy, then this course is perfect for you. Who knows, this may even inspire you to start a career as a professional cake decorator. Learn the secrets behind beautiful looking cakes, frosting them, and the equipment used in the process, Learn how to design cake decorations and beautify cakes with frosting, chocolate and much more. Gain the knowledge and skills to start your own successful cake decorating business, with step-by-step guidance. Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course. Professional Cake Decorating Course Online - Updated Version Introduction to Cake Decorating 00:22:00 Baking the Cake 00:21:00 Cake Decorating Recipes 00:19:00 Types of Cakes 00:13:00 Frosting and Icing 00:25:00 Working with Different Paste 00:22:00 Working with Glazes 00:28:00 How to Stack a Cake 00:21:00 Piping and Writing 00:24:00 Health, Safety and Food Hygiene 00:19:00 Cake Decorating Business 00:20:00 Professional Cake Decorating Course Online - Old Version THE CAKE 01:00:00 FROSTING THE CAKE 01:00:00 EQUIPMENT 01:00:00 BORDERS & DECORATIONS 01:00:00 LEAVES AND FLOWERS 01:00:00 LETTERING 01:00:00 SPECIAL EFFECTS 01:00:00 Mock Exam Mock Exam- Professional Cake Decorating Course Online 00:20:00 Final Exam Final Exam- Professional Cake Decorating Course Online 00:20:00

Bring out the Bob-the-builder hidden inside you through this DIY course Ikea's self assembly system has been both fun and a headache at times for the general populus. When you successfully put together a table it is a great feeling of accomplishment, but all of a sudden when you notice that there are two parts that you didn't use and now don't know where they will fit, you go into a maddening fit. But this Accredited Advanced Diploma in DIY course is a great way to for you to learn something new, and no it's not only about furniture. This diploma course allows you to put your construction hat on, as you go around the house to introduce different new features starting from laminated floors, to textured ceilings to even giving you details on making your own kitchen cabinets. And if that wasn't enough you will also learn about taking care of wooden floors and budgeting during remodelling. All in all this course is a must for anyone who wants to get their DIY on. Course Highlights Accredited Advanced Diploma in DIY is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Accredited Advanced Diploma in DIY into 18 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Accredited Advanced Diploma in DIY Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Accredited Advanced Diploma in DIY is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Accredited Advanced Diploma in DIY is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Accredited Advanced Diploma in DIY Secrets to Install Laminate Flooring FREE 01:00:00 So, you want to do a Textured Ceiling! FREE 00:30:00 Copper Bathroom Sinks Add an Easy Elegant Touch 00:30:00 Do It Yourself Home Sprinkler System 00:30:00 Easy Installation of Vinyl Replacement Windows 00:30:00 Installing a Drop Ceiling 01:00:00 Oval Bathroom Mirror 01:00:00 Making Your Own Kitchen Cabinets 00:30:00 Making a Faux Metal Ceiling 01:00:00 Painting a Bathroom 00:30:00 Building a Home Swimming Pool 00:30:00 Decorating Those Small Box Rooms 00:30:00 DIY Projects To Increase The Value of Your Home 01:00:00 DIY Remodeling on a Budget 01:00:00 Caring For Your Wooden Floor 00:30:00 Things to Consider 00:30:00 Using tiles to brighten your home 00:30:00 Home Renovation Survival 00:30:00 Mock Exam Mock Exam- Accredited Advanced Diploma in DIY 00:20:00 Final Exam Final Exam- Accredited Advanced Diploma in DIY 00:20:00

Learn the core concepts and methods of becoming a highly effective NLP Coach with the NLP Practitioner Training course. NLP stands for Neuro-Linguistic Programming that helps you to understand how people organise their thinking, feeling, language and behaviour to produce the results they do. You can say NLP is like learning the language of your own mind. You will be amazed to know that NLP techniques are applicable in areas such as business, coaching, leadership, marketing and healthcare. The course helps you to discover and manage your abilities to get success and results using NLP techniques. You will learn how to create change on a deep neurological level by using the mental, physical and emotional attributes you already have. The course guides you to think positively about all aspects of your life and shows you the path to set goals and establish rapport. In short, the course covers the mandatory NLP techniques you need to know for becoming an NLP Practitioner. Course Highlights NLP Practitioner Training is an award-winning and best-selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course for anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain the necessary skills to perform well in this field. We have packed NLP Practitioner Training into 21 modules for teaching you everything you need to become successful in this profession. To provide you with ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 4 hours, 21 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognise your qualification by checking the validity from our dedicated website. Why You Should Choose NLP Practitioner Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who Is This Course For? NLP Practitioner Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our NLP Practitioner Training is fully compatible with any kind of device. Whether you are using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain the necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited, so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 01 NLP Lesson 01 - Introduction, Cause and Effect FREE 00:15:00 NLP Lesson 02 - The Map is Not the Territory FREE 00:10:00 NLP Lesson 03 - Sensory Acuity 00:12:00 NLP Lesson 04 - Rapport 00:15:00 NLP Lesson 05 - Representational Systems 00:13:00 NLP Lesson 06 - Anchoring 00:12:00 NLP Lesson 07 - State Elicitation 00:07:00 NLP Lesson 08 - Language Patterns 00:11:00 NLP Lesson 09 - Language Patterns 2 00:11:00 NLP Lesson 10 - Chunking 00:14:00 Module 02 NLP Lesson 11 - Frames & Reframing 00:10:00 NLP Lesson 12 - Reframing 00:10:00 NLP Lesson 13 - Strategies 00:15:00 NLP Lesson 14 - Meta Programs 00:10:00 NLP Lesson 15 - Timelines 00:14:00 NLP Lesson 16 - Values 00:17:00 NLP Lesson 17 - Goalsetting 00:11:00 NLP Lesson 18 - Goalsetting 2 00:13:00 NLP Lesson 19 - Models and Applications 00:18:00 NLP Lesson 20 - Satir Categories 00:09:00 NLP Lesson 21 - Emotional Intelligence 00:14:00 Course Certification

This Sales Skills: Selling the Easy Way course will show you how to sell the easy way - whether you are new to sales and want to fast track your career, or experienced but want to refine your existing sales skills, but this course is also for the business owner or entrepreneur in need of help in front of their customers. Learn everything you need to get you selling without that uncomfortable feeling. The affect of attitude, values and beliefs have on your ability to sell and how you can get them on your side. How to set simple and effective goals, the easy way - why make it complicated! How focus, working well with others, and giving that extra percentage for your customers can make you stand out from your competitors. Learn how pre-call planning and research doesn't have to be boring - and how it makes for more effective sales calls. The easy way to get appointments over the phone, so that the customer doesn't give you the 'brush off'. Understand the difference between features and benefits, and which one you should be talking about to your customers. How to start any sales call of on the 'right foot', and get pre-approval to discuss and sell your product. How to ensure both you and your customer are comfortable and relaxed during the sales call. What are the only two simple question types you need for any sales call, and how and when to use them. How to find your customer's 'hot buttons'. How to 'close the call' naturally to make sure both you and your customer are happy with the outcome. What to do after the call to ensure continuing business. Complicated sales terminology - simplified! The above is just a sample of what you will learn. After completing this course you will be able to: Understand what your customers need from you and your product. Close more calls where you and the customer both end up smiling! Boost your sales through the roof! This isn't a training course were it's all theory and no reality. I have used and continue to use to this day the techniques and strategies taught in this course - simply because they work. Without recourse to lying, cheating or any other BS, this course shows you how to sell ethically and effectively. You will have immediate lifetime access to the all the course materials, plus any bonus material and updates in the future. What you'll learn By the end of this course you will have learned everything you need to master your sales calls You will be able to identify your customers needs and requirements and match them to your product Learned specific strategies and techniques to ensure rapid sales growth Requirements No prerequisite knowledge is required No specialist software/hardware required Students need to be open to new ideas and be ready to take action Who is the target audience? Any individual wishing to master sales Anyone new to sales Business owners or entrepreneurs Sales representatives who want to refine their skills Introduction to keep it Simple Sales Skills Introduction 00:02:00 How to use this course 00:02:00 Mindset Attitude 00:01:00 Values 00:03:00 Beliefs 00:02:00 How to Change Beliefs 00:04:00 Goals 00:06:00 Focus 00:02:00 The Extra Mile 00:03:00 Team Player 00:02:00 Accentuate the Positive 00:03:00 Be a Winner! 00:02:00 Organizational Skills Pre-call Research 00:02:00 Gaining Appointments 00:04:00 Pre-call Planning 00:04:00 Route Planning 00:04:00 Prioritizing your Time 00:02:00 Controlling the Controlable 00:03:00 Product knowledge Know your Products 00:03:00 Features and Benefits 00:03:00 Customer Perception 00:02:00 Sales Calls Beginning Sales Calls 00:03:00 Listening & Questions Listening Skills Part 1 00:07:00 Listening Skills Part 2 00:05:00 Uncovering Needs 00:05:00 Closing Sales Calls Closing a Sales Call 00:04:00 Following Up Post Call Analysis 00:05:00 Follow Up Actions 00:02:00 Onwards 00:01:00 Final Thoughts 00:01:00 Other Useful Resources Free Course Offer! 00:02:00 Course Certification

 There are many reasons why people choose a sales career. For some, their choices involve choosing a large or small sales company to work for. Others decide on which industry would best fit their needs and objectives. An entrepreneur is often someone who has their own product/service who feels what they have is marketable. Instead of trying to sell the product to another company or hiring an independent rep to sell her product, the sales entrepreneur represents herself and sells her product/service. However, while having a career as a Sales Entrepreneur sounds great, one can only be successful with good time management skills. As a time management expert you need to have many skills, including setting clear goals, breaking your goals down into discrete steps, and reviewing your progress towards your goals. So take this course and learn how to be the best sales entrepreneur you can possibly be with efficient time management skills. Course Highlights Certfied Diploma in Time Management Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certfied Diploma in Time Management Skills Training into 23 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 18 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certfied Diploma in Time Management Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certfied Diploma in Time Management Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certfied Diploma in Time Management Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Basics Module One - Getting Started FREE 00:30:00 Module Two - Setting SMART Goals FREE 01:00:00 Module Three - Prioritizing Your Time 01:00:00 Module Four - Planning Wisely 01:00:00 Module Five - Tackling Procrastination 01:00:00 Module Six - Crisis Management 01:00:00 Module Seven - Organizing Your Workspace 01:00:00 Module Eight - Delegating Made Easy 01:00:00 Module Nine - Setting a Ritual 01:00:00 Module Ten - Meeting Management 01:00:00 Module Eleven - Alternatives to Meetings 00:30:00 Module Twelve - Wrapping Up 01:00:00 Time Management Diploma for Business- Activities 00:00:00 Sales Entrepreneurs Introduction 00:15:00 What Is Time Management? 01:00:00 Why Do I Need to Manage My Time Effectively Anyway? 00:30:00 What Happens When We Don't Manage Our Time Effectively? 00:30:00 How Do I Get Started With Good Time Management? 01:00:00 Refining the Process of Time Management 01:00:00 Can Time Management Become An Obsession? 00:30:00 So How Do I Stop Obsessing And Get Back On Track? 01:00:00 Keeping It Real - Setting Realistic Goals With Your Time Management 01:00:00 Conclusion 00:15:00 Mock Exam Final Exam