Name: SQL Intermediate Course, 3 Days
Price: 600 GBP
Availability: InStock

leigh doran

Cumbria,

I work in private practice as a counsellor, a yoga teacher and also offer support to the business sector through my experience creating and leading an organisation in the charity sector. I am an open, supportive and approachable BACP registered counsellor, NLP Master practitioner and ACT therapist, specialising in Acceptance and Commitment Therapy (ACT) since 2014 - which is a valuable modern behavioural alternative to CBT, based on mindfulness, compassionate and values-led practices. I have extensive experience of working with abuse as founder and now Patron of a Domestic Abuse charity Daisy Programme | Our Patrons. I gained extensive experience of working with trauma, abuse whilst mindful of the legacy this leaves behind. My experience lends and informs my work in SME/charity sector providing coaching and motivational talks on creating a sustainable charity. I am a fully qualified yoga teacher combining yoga with therapeutic writing with a special interest in the menopause. My practice is reflective of my own life experiences and belief that each and every one of us has the answers to our questions, we just sometimes need someone to walk beside us on the road. In my private practice I work with the mind body, so many of our aches, pains and niggles maybe caused by trauma locked in the body so I am an advocate of connecting with self which is often the last thing we want to do. I however can support you to understand a little more how simple breathing exercises can make a difference. My work as a yoga teacher has informed my counselling practice in how tension, stress and anxiety contribute to our heightened state of hyper-arousal, anticipating, over-thinking whilst either living in the past or in the future, very often not in the now which is all we can influence. I am a qualified Mental Health Instructor for MHFA and have a particular interest in supporting those with mental and physical health difficulties Through my own lived experience I have managed the Menopause and am a member of the British Menopause Society. This is an area I also have specialist knowledge of. The menopause being a huge time of change. My hope is that through therapy you will find a way through the challenges and grow as a result of understanding your story so far. I work integratively which means I have a combined approach in the therapy room with no single modality (type of counselling) is the answer. I work with clients collaboratively showing acceptance and non-judgmentalism, positive regard and being open and congruent with them, valuing their uniqueness and belief in their ability to grow. I am passionate about using any creative approach, especially the use of writing for wellbeing and therapeutic purposes. I have studied therapeutic writing with The Writing Academy and run writing workshops which compliment my counselling & yoga work.

keen it technologies pvt. ltd.

Keen IT Technologies has been committed to provide quality education & knowledge to the students for over SIX years. The commitment bears the testimony and fact that we are the largest and the leading Online IT Training provider all over the world. We had changed the world with pioneering online training innovation, and internationally renowned faculty. Today, Keen’s digital learning programs bring that unique experience to students around the globe through a process of online learning unequalled anywhere. Our training programs are customized keeping the market trend and there by we develop talent in the professionals. Our specialized online trainers are not only industry experienced but also expertise in online training- Interview oriented, Job oriented and Industry oriented. While the world of technologies is evolving at breakneck speed, the environment posses an equal uncertainty with respect to the career choices we make. The best IT companies look for professionals who are not just engineers, but industry ready in every sense. Top scores, latest technology skills, international certifications and relevant industry exposure is the need of the hour. It makes sense to carefully research the options we have, and opt for the best training available. At Keen IT, Quality is paramount and excellence is guaranteed. We only provide the highest quality and most original content. We work closely with academic and industry partners to ensure the value and relevance of our training . Our institute doesn’t just centre o achieving the course, but will focus on overall growth of the students in order to make them job ready. Our offerings are coupled with the best of the domain expertise along with a quality and visionary leadership team. Our partnership with leading IT industries helps us in providing comprehensive IT solutions and services. Our team endeavours to drive down costs and increase output and effectiveness. Our certified professionals work as trusted advisors to the students in order to increase efficiencies. Key Highlights Services offered across various countries in the world. Advanced and scalable technology platform. Cater all the training needs of the students in a quicker and smarter manner. Personal attention to every student. Unique training methodology acknowledged by technology partners and 24 X 7 web based support through updated knowledge support anytime. Ample opportunity to train on new contents and to develop new personal skills. Destined to offer all services with total care and aim to exceed the student’s expectations. Excellent possibilities to develop yourself and your career. Access to faculty of highly qualified and certified consultants to deliver the course. Our values are our guidelines to accomplish value difference. We implement a friendly and enabling environment for development, training and consulting. We emphasize on developing our workforce with extensive teamwork and responsiveness. Every course is standards-based and certified. Our tutorial will help you to develop your creativity, confidence and competence for work, and to be as contented and productive as you can be in the world of work. Why Choose Keen IT? Many options in today’s marketplace. Why would you choose Keen IT over a competitor? IT training in all tools & technologies. Highly interactive exercises designed to keep you engaged and help you implement what you’ve learned immediately. Online provides more practical approach than classroom based training. Certification examination preparation training provided. Experiences that will exceed your expectations as we always go to the extra mile. Courses that provide you with Professional Development Units that apply for the certifications. All course experiences are offered with 100% satisfaction guarantee. Care that every student gets from our instructors makes us unique in the industry.

www.thekeeper.co.uk

My name is Lee Reade, I am a UEFA Licensed Football Coach where I have attended coaching courses up to the 'UEFA A' Licence for both players and goalkeepers. I specialise in coaching goalkeepers (although I have a number of out-field players also). I have worked with Professional Football League Clubs in their youth programmes; coaching two players who were selected for their national teams. My coaching company covers all age groups, some who are shown on the images and videos around this the theKeeper.co.uk website. All will testify to the improvements they have made due to the methods and coaching they receive and of course, what they put back into it themselves. Based in Corby the majority of my goalkeepers come from the areas of Northamptonshire/Oxfordshire/Buckinghamshire & Hertfordshire. One of my main locations in Milton Keynes (where I also do Summer Camp days), has changing facilities and fitness equipment available. Having played at various levels of the game, I was attracted to the coaching side which now takes up all my time. My experiences are probably no different to what you have or will come across in your playing career! The classic 'warm up' of every player hitting balls to you at the same time; the blame that is only on you when the opponents score and the expectation that you have to be perfect in every part of your play. I have attended and seen so many coaching sessions that are more related to training than they are to actual coaching; you need both! I am sure you have experienced the same! One experience in my youth that always stood way above all others was the lack of specialised coaching and in many cases the lack of recognition for goalkeepers and the vital role that we perform. This was to become one of the main reasons to start theKeeper.co.uk. fitnessOur position is becoming even more important in many aspects of the game however most coaching (especially at youth level) is often done only for out-field players with very little specialised coaching to the goalkeepers. The game is evolving, so we need to improve the amount and quality of that coaching and to introduce new methods to develop the skills needed by the goalkeeper. My education includes a Degree level in Sports Science/Football Studies and also coaching qualifications in many other types of sports such as Basketball & Hockey - the primary reason for this was to expand my knowledge of the skills used in those sporting areas so that they could be adapted to fit goalkeepers; many of those skills are now used in my coaching sessions. I have taken Awards in specilised areas such as Fitness Instruction, First Aid & Sports Medicine along with many others, allowing me to offer greater knowledge to those I coach. Many I know cannot afford the costs for personal coaching. Quite a few of you I am sure will be playing in leagues where your club is limited or not able to offer such specific coaching. Whatever your situation, be it a certain weakness in your game that you seek assistance on or that you wish to improve your all round performance; I hope that you will find help and answers at theKeeper.co.uk. advancedtrainingI plan to offer sessions and exercises at all levels (Basic through to Advanced) that you can then use to assist and hopefully improve your own performance. As your 'Cyber Coach' I would of course always recommend that the best coaching you will ever receive is directly with a qualified coach, however, as mentioned that is not always possible. So browse my pages and see what we can do together, and if you have any problems head to the 'AsktheKeeper' page; this is where you are able to email a question that is personal to your coaching needs. I will endeavour to answer as many as possible. theKeeper.co.uk can hopefully become a source of information that will help you 'reach your goal' and fulfil your ambitions as a goalkeeper. We might even get the opportunity to personally meet on one of my Coaching Road-Shows or Goalkeeper Camps so that you too can 'experience the difference'.

istudy uk

We understand more than anyone how important it is for you to get the right qualifications at the right time. We also understand that when you have a lot to do, you might not always have the time free to go to a place of study. That is why we created this site, so you can take all the time you need to learn more about your chosen topics as well as be able to do the whole thing from home. We believe in empowering people by offering them opportunities to expand and extend their knowledge and skill set as well as giving them the support they need to achieve great things. With thousands of courses available and a team who will do just about anything to help you, it is safe to say that you will not find a better course provider on the internet and so we would love to work with you to make sure that you get the best experience and best results out of your education. WHAT WE DO Here at iStudy we provide a range of online training courses for those who want to gain new skills, and qualifications and update their knowledge. iStudy training courses are delivered entirely online through our sophisticated student learning portal. The student learning portal is an online learning management system that allows students to study for their courses online. This innovative technology means there is no need to attend any classes or take time off work to study. Professionally accredited courses All our courses are delivered in partnership with nationally recognised awarding bodies so be assured that what you learn with us matters when it comes to achieving your career goals. Study that suits you You do not have to give up your job or your life to get a new qualification, you can learn anytime, anywhere.

invisible advantage ltd

It took us two years to find our company name! We realised that, when you work with us, you get a significant advantage. However, that advantage is ‘Invisible’. We believe that it is only the results of working with us that should be obvious, not the work itself. We all know people who’ve been to talks and training courses who emerge sounding like robots, or with a bunch of notes that just get thrown into a drawer. We never give scripts, or rules. We change people’s behaviour by inspiring them to think differently – so, ‘Invisible Advantage’! Our methodology is based on some simple, but extremely effective ideas: Entertainment and education go hand-in-hand. Every seminar, talk, workshop and training session should entertain at the same time as instruct. It’s the most fool-proof way of influencing people to take notice, to learn and to change their behaviour. The best teaching is easier to remember than to forget. We give people new experiences that will stay with them. Traditionally, delegates have been seen as passive receptacles for knowledge. We don’t believe this is effective – if you were only told how to ride a bike, you’d never learn, however once you’ve experienced riding a bike – you can never forget! On our courses, sessions and talks, attendees are active participants – engaging in learning ideas through enjoyable games, intriguing tasks and strategic exercises that make learning unforgettable and easy to apply. The best learning occurs when someone is presented with challenges, but in a supportive environment. We understand that taking on new ideas is an activity and does take effort, and this is difficult enough without added stress. Our content is carefully designed to become increasingly demanding while keeping the atmosphere fun, stimulating and ‘light’. Everything has to be related to the ‘real world’. Our way of working is designed to give people new skills and ways of thinking that are immediately useful. We keep theory to a minimum, and design our work around real-life role-play scenarios. Instead of talking about networking, we’ll re-create a networking event. Instead of discussing negotiation, we’ll get people negotiating. Instead of ‘presentation skills’ we’ll work with a real presentation. Working in this way means that people immediately see the relevance and are keen to try out their new skills. All the senses have to be engaged to create a rich learning experience. Learning really ‘sticks’ when someone enjoys it and is fully involved. Everyone learns in their own way, some people respond well to text, some to visuals, some to listening and reflecting, and some to getting up on their feet and trying things out on their own. We ensure that everything, from the invitations, through to the sessions and the follow-up, stimulates attendees in all these ways. Self-awareness is the key to change. If we want to develop, in any sphere, we have to know what we’re doing now – how we’re talking, how people react to us, how persuasive we are, how confident we appear, etc. Once we can see that clearly, we begin to see how to change. Woven throughout all of our work is the skill of developing self-awareness: physically, vocally and psychologically. Lee Warren Lee is co-founder of Invisible Advantage and delivers most of the public speaking engagements. He has spoken all over the globe at conferences, association events and internal meetings for many of the world’s largest organisations. He is the author of ‘How to Persuade Anyone To Do Anything (well, almost!)’ and ‘Grown-Ups Don’t Use PowerPoint’, two eBooks designed to help people who need to communicate more effectively in business. He’s currently working on a new book aimed at business presenters, due to be published in 2017. Lee has a strong background in sales, and is one of the U.K.’s most popular magicians – Prince William described him as ‘absolutely amazing’. He’s also a qualified Alexander Technique teacher and theatre writer. He’s written for The Almeida Theatre, The Royal Opera House and The Aldeburgh Festival. Lee is fluent in Spanish and good at playing the piano badly. Lee Warren “I’m passionate about the power of public speaking to create change. When I present, I try to bring the very best of the worlds of magic and business together to deliver something amazing that will also get results by speaking your language. I work hard to make sure that my sessions work for you. Starting with the outcome, I work backwards to design talks, seminars, keynotes & training sessions that are interactive, amazing and inspiring.” James Harwood James Harwood James was a co-founder of Invisible Advantage, and remains a Senior Associate. He advises on larger projects and strategy and delivers some of our training sessions and workshops. As well as a busy corporate trainer, James has been a professional West End actor and a teacher of The Alexander Technique. Matt Boardman Matt Boardman Matt is a presentation coach based in Madrid who also works on business development for Invisible Advantage. We’re convinced this makes us a global company! Matt is a graduate of Cambridge University, and was a leadership consultant at Deloitte. For five years he has delivered training in public speaking, building relationships and influencing techniques to charity volunteers in the UK, Kenya and Uganda. In his spare time he performs stand-up comedy. Our Associates We’re very lucky. Although we’re a small company, we’re connected to many of the leading experts in the fields of communication, PR, media, networking and sales. All of our associates are skilled at combining their subject knowledge with strong delivery and energy, which means that they can deliver the results you need through authentic, credible advice, delivered in a way which works. Our associates can work 1-2-1, with small groups or sometimes outside a learning environment – such as through Skype, teleconferencing and on-site presentation support.

mandarin chinese ltd

London

My First Chinese Words, is the best place to start teaching your child Mandarin Chinese. The series has 36 mini-books with easy-to-read script and vivid illustrations that make learning Chinese fun and easy for youngsters! My First Chinese Words teaches over 200 words and covers 36 topics from a child’s world, such as family, friends, food, animals, home, school etc. A DVD is also available to help your child learn the words at home. For: 3-5 year-old preschoolers Monkey King Chinese (preschool edition), is a set of textbooks compiled for children in English speaking countries to learn Chinese. It consists of 12 lessons in two volumes with a total vocabulary of 73 words. Each textbook (including a CD) is accompanied with one book of word cards. For: 3-5 year-old preschoolers LEARN CHINESE AS A HERITAGE LANGUAGE (CHILDREN) Standard Mandarin, is designed for overseas Mandarin speaking children learners or Chinese immigrant children who have some Mandarin background. The textbook’s colourful illustrations and photos provide meaningful context to words and situations, making each lesson authentic and appealing to children. The series includes a total of nine systematic levels, each level with its own textbook and two pre-designed homework books. Bilingual version, CDs and cassettes are also available at all levels. For: Mandarin-speaking children LEARN CHINESE AS A SECOND LANGUAGE (CHILDREN) Chinese Paradise, introduces Chinese to young children with colourful illustrations, conversations, rhymes, songs, fun activities, and more. Designed for non-native students who want to learn Mandarin Chinese as a second language, the series features many age-appropriate in-class activities and interactive lessons. It consists of six books with three levels, with both a student’s book and teacher’s guide. Flash cards and CDs are available at each level. Learning Chinese is fun and easy! For: non-Chinese speaking children Happy Mandarin, is sponsored by the China National Office for Teaching Chinese as a Foreign Language (NOCFL), and targeted at overseas middle school students (12-15 yrs) who want to learn Mandarin as a foreign language from a beginner level. It consists of six books with three levels, with student’s book, teacher’s guide, flash cards, wall map and listening materials for each level. Both the content and the format emphasize teenagers’ developmental characteristics and their topics of interest. This series aims at developing an intermediate level of competency in communicating in Chinese, as a solid foundation for further study in Chinese language and culture. For: non-Chinese speaking children Learn Chinese with Me, is a series of textbooks especially designed for teenagers who want to learn Mandarin Chinese as a foreign language starting at a beginner level. It includes four levels of learning with student textbooks, teacher’s guides, CDs and workbooks for each level. The series features colourful illustrations and cover the topics of basic communication in daily life, school life, food and health, the environment, transportation and geography, and traditional Chinese culture. The series is aimed at developing elementary to intermediate communication competency in Mandarin and an interest in Chinese culture. For: non-Chinese speaking teens MANDARIN FOR ADULT LEARNING Conversational Chinese 301, focuses on daily communication and presents the 301 most essential conversational sentences for quick learning. It is intended to be a short-term intensive course book for beginners, ideal for tourists and travelers planning a trip to China. Credited as the world-wide best-selling Chinese textbooks for overseas adult learners, the book emphasises practical daily communication, integrated with the basic grammatical structure and most-commonly used vocabulary in real life situations, thus helping learners to master the 301 basic conversational sentences quickly and acquire the ability to carry on simple conversations in a matter of weeks. For: beginner learners Short-term Spoken Chinese, is published by Beijing Language and Culture University for non-Chinese adult Mandarin learners. The systematic learning materials include four progressive levels: introductory, elementary, intermediate and advanced level textbooks and associated CDs. With a strong focus on practical Mandarin conversational skills for daily life, learners will achieve the ultimate goal of speaking Mandarin at a very comfortable level for daily use. For: intermediate to advanced learners A Business Trip to China- Conversation & Application is designed for adult learners at an intermediate level of Mandarin, interested in doing business or having a career in a Chinese speaking community. The two-volume series offers a practical approach to learning Chinese for business. Each chapter covers a specific topic in the journey, e.g. arriving at the airport and at the hotel, going to the bank, attending a business meeting and banquet, shopping, negotiating and signing a contract, visiting the factory. The book employs an interactive and communicative approach to teaching with many practical tips in linguistic-cultural conventions that you can use in almost every single business situation. For: “Business Mandarin” learners New Practical Chinese Reader is a series of textbooks designed for English speakers to learn Chinese. It consists of seventy lessons in five volumes. NPCR has been compiled under the guidance of the new NOTCFL (Teaching Chinese as a Foreign Language) Syllabus and in consultation with HSK guidelines. The objective of this series is to develop each student’s ability to communicate using Chinese through the study of language structure, language function, and related cultural knowledge. For: beginner to advanced learners Chinese for Managers series consists of four course books each with two volumes: Everyday Chinese, Business Chinese, Economy and Commerce Chinese, and Phonetics. Phonetics serve as a supplement to teaching business Chinese at the beginner’s level. The other three books are arranged progressively at beginner, elementary, and secondary levels, and may be used in a sequence or independently. Each has a distinct focus, but all of them integrate listening, speaking, reading, and writing to make for a congenial learning experience. Everyday Chinese teaches the kind of Chinese language that businesspeople use on a daily basis and supplements it with office work usages. Business Chinese features professional language that enables business managers to “talk shop” among themselves, and is also augmented with usages and expressions that reflect Chinese social and economic life. The Chinese taught in Economy and Commerce Chinese covers topics on the socioeconomic life of contemporary China. For: “Business Mandarin” learners A course in Chinese Colloquial Idioms describe phrase composed of two or more words that when combined have a special meaning that cannot be deciphered literally. One can only understand such idioms when they relate to real life situations. In order to help the students understand Chinese idioms, including their meaning and usage, we incorporate this course book into advanced lessons. This course book includes 20 conversational situations that cover 500 commonly used colloquial idioms. Each lesson includes the text, a concise explanation, examples, and practice exercises. For: beginner to advanced learners

wrexham foyer

Denbighshire,

In this document the expression ‘we’ refers to, ClwydAlyn Housing Limited, Tir Tai Limited, PenArian Limited and Tai Elwy Limited, that provides housing and related services across North Wales. Each entity is the controller of its own personal data although data may be processed by other Group members on its behalf This privacy notice sets out how ClwydAlyn collects and uses information about you. Please read this privacy notice carefully to understand how we will use your personal information. If you have any questions or queries in relation to this privacy notice, you can contact our Data Protection Officer at: datacontroller@clwydalyn.co.uk 72 Ffordd William Morgan, St Asaph Business Park, St Asaph, Denbighshire, LL17 0JD 0800 1835757 (freephone from a landline) or 01745 536800 This privacy notice explains: What information we may collect about you How we use your information Contacting you Sharing your information Our legal basis for collecting, holding and using your information Security and storage of your information Your rights 1.What information we may collect about you The information we collect about you depends on why we are dealing with you. For example, if you make a housing application or become one of our tenants, we will need more information from you than if you are merely making an enquiry. We may collect the information about you in the following circumstances: If you call our Contact Centre When you call our contact centre we collect Calling Line Identification (CLI) information. We use this information to help improve its efficiency and effectiveness. We record calls for training and monitoring purposes. Additionally, our call handlers will make a record of your call in order to manage your query. We may need to share information with other organisations within or outside ClwydAlyn in order to respond to your call, for example so that we can organise maintenance or repairs or other support. We will usually tell you if it is necessary for us to pass information on to other organisations. If you email us Any email sent to us, including any attachments, may be monitored and used by us for reasons of security and for monitoring compliance with office policy. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law. If you make a complaint to us When we receive a complaint from a person we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint. We will only use the personal information we collect to process the complaint and to check on the level of service we provide. If a complainant doesn’t want information identifying him or her to be disclosed to any person that the complaint is about, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis. Similarly, where enquiries are submitted to us we will only use the information supplied to us to deal with the enquiry and any subsequent issues and to check on the level of service we provide. If you use our services We hold the details of the people who request and use our services so that we can provide these services and for other closely related purposes. For example, we use information about our service users to develop and improve our services and to make sure we are delivering services to different groups fairly. If you apply for housing or become a tenant, there is certain information that we require in order to process your application and manage your tenancy. If you do not provide us with this information, we will not be able to progress your application. When you visit our websites We automatically collect certain information when you visit one of our websites. Please see Use of Cookies below for more information about this. When you use our customer portal, you are able to view information held in our housing management system, including personal details, account statements, tenancy information, repair history and pay your rent / service charges. Please note that we use a third party provider, Verseone to support our customer portal. Information we receive from others We work closely with other organisations, such as local councils, police forces, voluntary sector organisations, other housing providers and our contractors, and we may receive information about you from them. If you visit our premises We may ask you to sign in and out if you visit staff or residents at our premises. Access is controlled for the purposes of building and occupant security. Access is recorded to assist with fire and other evacuation procedures. Furthermore, your image may be captured on CCTV to monitor and collect visual images for the purpose of security and the prevention and detection of crime. If you use our Wi-Fi or computer to access our IT systems, access and activity may be monitored to prevent misuse of Group property, according to our IS Corporate policies. Job applicants When individuals apply to work for us, we will only use the information they supply to us to process their application and to monitor recruitment statistics. Where we want to disclose information to a third party, for example where we want to take up a reference or obtain a ‘disclosure’ from the Criminal Records Bureau we will not do so without informing them beforehand unless the disclosure is required by law. Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed; it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data. Once a person has taken up employment with us, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with us has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it. If you are a member of one of our Boards, Committees or Panels We may ask for personal details for managing and statistical purposes. 2.How we use your information We process your personal information primarily in connection with managing our housing services. If you are a tenant, this includes managing your tenancy and dealing with any applications, queries or complaints that you make. Examples of how we use your information include: to confirm your identity to assess your suitability to access any of our services to manage your tenancy, care or support to ensure our properties are appropriately maintained and in accordance with legal obligations, such as periodic gas safety checks to notify you about important changes to our services to let you know about other relevant services, both ours and those of other parties whose products and services we have agreed should be made available to you (see the section below on 'Contacting you' for more information about this) to update and correct our records to carry out statistical and market analyses, including benchmarking exercises, to enable us to understand you better and improve our services, and in accordance with our operating Regulations to develop, test and improve our systems to ensure that content of our website is presented in the most effective manner for you and for your computer to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes to comply with other legal obligations, such as Health and Safety laws or safeguarding vulnerable people We may combine information we receive from other sources with information you give to us for the purposes set out above (depending on the types of information we receive). 3.Contacting you We will use your contact information to send you important information via letters, emails, text messages, or otherwise to telephone you. We may record telephone calls for security and training purposes. We may use the information we hold about you in order to provide you with information about our services which we feel may interest you. You can opt out of receiving marketing communications at any time, although please note that we will continue to send you important messages about your tenancy. If you have changed your mind about being contacted for marketing purposes, please contact our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800 to update your preferences. 4.Sharing your information We do not sell your information to any third party, but in certain limited circumstances we may disclose your personal information to: any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985; and/or other third parties in the following circumstances: if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; in order to enforce or apply our terms and conditions and other agreements; to protect the rights, property, or safety of ClwydAlyn, our customers, or others; to investigate or prevent a crime. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction; to obtain any professional advice; and/or with your consent. 5.Our legal basis for collecting, holding and using your information Data protection law sets out various lawful legal bases (or ‘conditions’) which allow us to collect, hold and use your personal information: Where you have entered into a contract or contracts with us, we may need to use your information to provide you with our services. An example of this is where you have a tenancy with us. Where we are under a legal obligation which requires us to process your personal information. For example, notifications of Health and Safety incidents. We will sometimes use your personal information based upon your consent. We will always tell you where this is the case and ask you to agree before we process your information. An example of using your personal information with your consent is publishing your image as part of a photograph on our website. Finally, sometimes it is necessary to process your personal information for the purposes of our own legitimate interests. We will only do so where these interests are not overridden by the interests and fundamental rights or the freedoms of the individuals concerned. An example of this is when we may contact you about your experience of contacting our Customer Services Team or a recent repair to your property. Data protection law recognises certain "special categories" of personal information, which is information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic information, biometric information for uniquely identifying a person, information concerning health, and information concerning a person's sex life or sexual orientation. Information about criminal offences and records is placed in a similar category. These special categories of personal information are considered particularly sensitive and so we will only collect and use this information where you have given us your explicit consent or where we consider it necessary to do so. 6.Security and storage of your personal information The information about you that we collect may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for one of our suppliers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We will generally keep personal information about you no longer than is needed for as per our Retention Policy. 7.Your rights You have the right to request from us access to your own personal information. This is sometimes known as a 'subject access request'. You also have the right to ask us not to process your personal data for direct marketing purposes. We will tell you if we intend to use your data for this purpose or if we intend to disclose your information to any third party for this purpose. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or by contacting our Customer Services Team on 0800 1835757 (freephone from a landline) or 01745 536800. From 25 May 2018, you will have additional rights to request from us: That any inaccurate information we hold about you is corrected That your information is deleted That we stop using your personal information for certain purposes That your information is provided to you in a portable format That decisions about you are not made by wholly automated means Many of the rights listed above are limited to certain defined circumstances and we may not be able to comply with your request. We will tell you if this is the case. If you choose to make a request to us, we will aim to respond to you within one month. We will not charge a fee for dealing with your request.