Duration
1 Days
6 CPD hours
This course is intended for
This course is intended for individuals who want to develop a core set of soft skill.
Overview
Upon successful completion of this course, students will be able to better interact and communicate in the workplace.
In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light.
1 - GETTING STARTED
Housekeeping Items
Pre-Assignment Review
Workshop Objectives
The Parking Lot
Action Plan
2 - WHAT ARE SOFT SKILLS?
Definition of Soft Skills
Empathy and the Emotional Intelligence Quotient
Professionalism
Learned vs. Inborn Traits
3 - SOFT SKILL 1: COMMUNICATION
Ways We Communicate
Improving Non-Verbal Communication
Listening
Openness and Honesty
4 - SOFT SKILL 2: TEAMWORK
Identifying Capabilities
Get Into Your Role
Learn the Whole Process
The Power of Flow
5 - SOFT SKILL 3: PROBLEM SOLVING
Define the Problem
Generate Alternative Solutions
Evaluate the Plans
Implementation and Re-evaluation
6 - SOFT SKILL 4: TIME MANAGEMENT
The Art of Scheduling
Prioritizing
Managing Distractions
The Multitasking Myth
7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC
What Are You Working For?
Caring for Others vs. Self
Building Trust
Work Is Its Own Reward
8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY
Getting over the Good Old Days Syndrome
Changing to Manage Process
Changing to Manage People
Showing You're Worth Your Weight in Adaptability
9 - SOFT SKILL 8: SELF-CONFIDENCE
Confident Traits
Self-Questionnaire
Surefire Confidence Building Tactics
Build Up Others
10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM
Wow, You Mean I'm Not Perfect?
Listen With An Open Mind
Analyze and Learn
Clear the Air and Don't Hold Any Grudges
11 - SOFT SKILL 10: NETWORKING
Redefining Need
Identifying Others' Interests
Reaching Out
When to Back Off
12 - WRAPPING UP
Words From The Wise
Review Of The Parking Lot
Lessons Learned
Recommended Reading
Completion Of Action Plans And Evaluations
Additional course details:
Nexus Humans 10 Soft Skills You Need training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.
This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.
Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.
While we feel this is the best course for the 10 Soft Skills You Need course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.
Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.