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Elevate your administrative prowess with our Administrative Assistant course. Learn to manage daily routines, communication, records, and office technology effectively. Become the organizational backbone in any professional setting with top-tier relationship and conflict management skills.

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Facilitation Skills for Business Analysts: Virtual In-House Training This course is part of IIL's Business Analysis Certificate Program (BACP), a program designed to help prepare individuals pass the IIBA® Certification exam to become a Certified Business Analysis Professional (CBAP™). Business analysts are communicators who bridge the gap between people with business needs and knowledge and the people who will provide solutions. Business analysts are continuously involved in communications with stakeholders and developers as they create the solution to business problems. They participate in information-gathering sessions including interviewing, joint requirements definition, and Joint Application Design (JAD) workshops which are used to streamline information gathering and get immediate validation from user representatives. The business analyst is also involved with negotiating the solution with the stakeholders, upper-level management, and the developers, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. This course teaches the methods needed to organize and run information-gathering events. It combines the basics of graphic decision making and modeling with facilitation, communication, and meeting management skills. What you will Learn At the end of this program, you will be able to: Identify the major touch points between key BABOK® Guide knowledge areas and business analysis communication Describe the facilitation skills that are most supportive of those intersections Improve your ability to apply these skills in the context of your business analyst functions Foundation Concepts The role of the Business analyst (BA) An Introduction to the BABOK® Guide Business analyst roles and the product / project life cycle (PLC) Facilitation skills for the business analyst The BABOK® Guide and Communication An introduction to the communication process Addressing basic communications challenges Planning business analysis communication Communication and BABOK® Guide tasks Targeted Elicitation Techniques Synergy between communication and targeted elicitation techniques Preparing for elicitation Cornerstone targeted technique: interviews Other targeted elicitation techniques Related general communication skills Group Elicitation Techniques Synergy between requirements communication and group elicitation techniques Cornerstone group elicitation technique - requirements workshops Other group elicitation techniques Related general communication skills - meeting management best practices Related general communication skills - facilitating best practices Process / Model-Based Elicitation Techniques Synergy between requirements communication and process / model-based elicitation techniques Process / model-based elicitation techniques Related interpersonal skills - problem solving and decision making Investigative Elicitation Techniques Synergy between requirements communication and investigative elicitation techniques Cornerstone investigative elicitation technique - document analysis Other investigative elicitation techniques Summary of elicitation techniques by usage in the requirements process Using Presentations, Structured Walkthroughs, and Influencing Structured walkthroughs, presentations, and influencing within BABOK® Guide tasks Cornerstone technique - structured walkthroughs General communication skill - presenting Related interpersonal skill - influencing Special Facilitation Skills - Negotiating and Mediating Negotiating Mediating

The Internet has changed our lives both personally and commercially. The boundaries between personal and business communication are now much less defined. Three quarters of us in the developed world use the internet and Social media has become a serious business marketing technique with over 90% of businesses with an in‐house marketing department using social media for marketing and committing up to 20% of marketers time in that direction. So far as your social media audience in concerned, 43% of people aged 20‐29 spend more than 10 hours a week on social media sites. The starting point in any social media activity for business is your website or microsite and your social media activities will invariably be referencing this site so the first measurement of success in your social media activity will be the traffic you’re generating for your site through social media channels. This course is designed to assist people in business to understand how social media techniques can be used as an effective business marketing tool. The object is to provide sufficient information to enable you to develop a social media strategy for a business and

Course Overview Receptionists play an important role in office support, with a diverse range of duties from welcoming customers to scheduling appointments and dealing with clients. To succeed in this role, you'll need to have an array of soft skills and be an excellent communicator.  This is where this Receptionist Skills Course comes in!  In this Online Receptionist Course, you will learn a range of skills needed to excel in any office support role. It will teach you all about telephone etiquette, time management, business communication, organisation, and much more. You will also familiarise with fundamental office procedures. The role and responsibilities of a Receptionist will be discussed throughout the course, through case studies designed for aspiring professionals. What's more, this course is packed with tips and strategies for self-empowerment and professional development, including how to stay disciplined and manage workplace stress. Gain a recognised qualification in Admin & Receptionist Skills and advance your career today! What You Will Learn In this Receptionist Training Course, you will learn a wide range of transferable skills and administrative skills needed to become a successful Receptionist. It covers ley office procedures, office etiquette, professional development techniques, and much more. Strategies for Getting Organised & Managing Your Time Improving Your Verbal and Nonverbal Communication Self-Empowerment Techniques for the Workplace How to Work Effectively in a Team of Two An Overview of Office Administrative Procedures The Role & Responsibilities of a Receptionist What You Should Include in Your Binder How to Schedule and Prioritise Your Time Business Writing and Telephone Etiquette How to Deal With Difficult Customers/Clients Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Designed for aspiring and experienced leaders, this course combines cutting-edge leadership strategies, personalised coaching and practical skills development to enhance your executive expertise. You will learn to inspire teams, make critical decisions, and handle complex challenges with confidence. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Get an introduction to executive coaching Recognise the fundamental problem with most leadership development methods. Know what is the mid-career crisis and how to overcome it Be able to learn a coaching approach to professional development Realise executive coaching process is both times and resource efficient Learn about the traditional view of professional development. Know your strengths and improvement areas Boost the understanding of the difference between executive coaching and leadership coaching Get an overview of the executive coaching process Understand what happens in between the coaching sessions Know how to select the right executive coach for you Get many tips on excelling as a coach, business professional or leader Executive Coaching and Leadership Training Course Overview This executive coaching and leadership training course online will introduce you to the knowledge and expertise required to master leadership and coaching skills. With this popular online course, you will also obtain a comprehensive understanding of the fundamental problem with most leadership development methods. This flexible executive coaching and leadership training course online will help you recognise the mid-career crisis, how to overcome it and the traditional view of professional development. This self helped online course will also provide you with the knowledge of the difference between executive coaching and leadership coaching, an overview of the executive coaching process, selecting the right executive coach for you and more. By the end of the course, you will develop a thorough understanding of the skills and knowledge required to ace as a successful business professional, executive coach or leader. Who should take this course? This comprehensive executive coaching and leadership training course online course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of executive coaching and leadership. Entry Requirements There are no academic entry requirements for this executive coaching and leadership training course online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This executive coaching and leadership training course online assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum Introduction Introduction What is Executive Coaching . Aka Leadership Coaching Why is Executive Coaching so Popular Why is Executive Coaching So Popular. Introduction The Fundamental Problem with Most Leadership Development Methods Leadership Development is Very Similar to Achieving Fitness Goals. Executive Coaching Process is Both Time and Resource Efficient Confidentiality and a 'Safe' Environment - to the Leader The Mid-Career Crisis and How to Overcome it Intro To This Section Hitting the Plateau The Traditional View of Professional Development A Coaching Approach to Professional Development What is The Difference Between Executive Coaching and Leadership Coaching Executive Coaching Vs Leadership Coaching Overview of the Executive Coaching Process Introduction Leadership Development Goals Knowing Your Strengths and Improvement Areas What is 360-Degree Feedback Deciding on Improvement Areas Hiring a Leadership Coach to Debrief What Happens in an Executive Coaching Session What Happens in an Executive Coaching Session What Happens in Between the Coaching Sessions What Happens in Between the Coaching Sessions How to Select the Right Executive Coach for You Introduction Supportive and Challenge Honest Feedback & Structured Process Confidentiality and Altering Perception Role model of Behaviour Qualification & Experience Bonus Bonus Lecture Assessment Assessment - Executive Coaching and Leadership Training Course Online Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Payroll Management Course Suppose you want to start a career as an HR and payroll manager or improve your knowledge and skills in Payroll Management but do not know where to begin. In that case, this Payroll Management will provide you with the necessary skills and expertise to take your professionalism to the next level. This thorough this course will provide you with all of the required skills and important insight into Payroll Management to help you advance your career and opportunities in this field. When working as an HR and payroll manager, there are always new skills to master and new knowledge to acquire. This course will fully prepare you to embrace all of the key skills and information in this sector. After completing this comprehensive, combined Payroll Management, you will have a thorough understanding of Payroll Management and great practical abilities in Human Resource Management, allowing you to excel as a successful HR and payroll manager in a competitive industry. Enrol in our Payroll Management right now and start learning! Learning Outcomes After completing the course, you will be able to: Describe the fundamentals of HRM. Know the goals of HRM. Describe the Human Capital Management. Select employees. Describe performance management. Describe talent management. Manage health and safety at work. Describe the Strategies of HR. Describe Payroll Management. Describe payroll systems. Why Choose HR and Payroll Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. Other courses are included with HR and Payroll Management Bundle Course Course 01: Payroll Management Course 02: Level 3 Business Administration Course 03: Business Process Management Course 04: Level 7 Diploma in Operations Management Other Benefits of this Bundle Course 4PDF Certificate Free Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam Expert Tutor Support [ Note: Free PDF certificate as soon as completing the Payroll Management Course] Payroll Management Course Detailed course curriculum of Payroll Management Course Module 01: Introduction to HRM Module 02: Goals of HRM Module 03: Human Capital Management Module 04: Recruitment Module 05: Employee Selection Module 06: Performance Management Module 07: Talent Management Module 08: Motivation and People Management Module 09: Health, Safety and Welfare of Employees Module 10: HR Strategies Module 11: Introduction to Payroll Management Module 12: Basic Function of the Payroll Department Module 13: Payroll Management Issues Module 14: Payroll Systems Module 15: Paye, TAX, NI Assessment Method of Payroll Management Course After completing each module of the this Payroll Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Payroll Management Course After completing the MCQ/Assignment assessment for this Payroll Management Course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Payroll Management Course Fresh Graduates Students HR Executives Payroll Executives People interested in learning about HR management and payroll management Requirements Payroll Management Course There are no specific requirements for this Payroll Management Coursebecause it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Payroll Management Course Certificates Certificate of completion Digital certificate - Included

Handyperson: Handyperson Course Online Would you like to develop your handyman skills? Everything from modern procedures to handyperson accounts is covered in our extensive Handyperson: Handyperson Course. The whole spectrum of fundamental house maintenance and repairs is covered in this Handyperson: Handyperson Course. Through this handyperson course, you will learn about fundamental tools and equipment. The courses of this handyperson course also include appliances, plumbing, and electrical repair. Additionally, this Handyperson: Handyperson Course explains fundamental maintenance techniques and general carpentry. Following your completion of our handyperson course, you will be more productive at work. The tools you need to become more efficient and structured will be provided by our Handyperson: Handyperson Course. To learn everything there is to know about handyperson, enrol in our Handyperson: Handyperson Course. Main Course: Handyperson Course Online 2 Exclusive Free Courses included with this Handyperson Course Online: Along with Handyperson Course, We Offer a free Electrician Course Along with Handyperson Course, We Offer a free Plumbing Course Along with Handyperson Course, We Offer a free Painting & Decorating Course Special Offers of this Handyperson: Handyperson Course: This Handyperson: Handyperson Course includes a FREE PDF Certificate. Lifetime access to this Handyperson: Handyperson Course Instant access to this Handyperson: Handyperson Course 24/7 Support Available to this Handyperson: Handyperson Course Handyperson: Handyperson Course Online This Handyperson course covers all aspects of basic home repairs and maintenance. you will learn about basic tools and equipment from this Handyperson: Handyperson Course. Also, electrical work, plumbing skills and appliances are also included in this Handyperson: Handyperson Course modules. Moreover, general carpentry and basic maintenance skills are explained in this Handyperson: Handyperson Course. You will be more productive at work after completing our Handyperson: Handyperson Course. Our Handyperson: Handyperson Course will provide the necessary tools to help you become more organised and efficient. Who is this course for? Handyperson: Handyperson Course Online Without any experience students are still welcome to enrol in this Handyperson: Handyperson Course. Requirements Handyperson: Handyperson Course Online To enrol in this Handyperson: Handyperson Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Handyperson: Handyperson Course. Be energetic and self-motivated to complete our Handyperson: Handyperson Course. Basic computer Skill is required to complete our Handyperson: Handyperson Course. If you want to enrol in our Handyperson: Handyperson Course, you must be at least 15 years old. Career path Handyperson: Handyperson Course Online The Handyperson: Handyperson Course offers a unique opportunity for professional development and practical skill acquisition.

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