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2168 Courses delivered Online

Managing Quality and Service Delivery

4.5(3)

By Studyhub UK

Unlock a world of opportunities with our course, 'Managing Quality and Service Delivery'. Dive into the intricacies of understanding stakeholders and the essence of delivering top-notch services. Our curriculum guides learners through the fundamental theories of quality, highlighting the significance of continuous enhancement. By the course's end, you'll be adept at team building and comprehending the myriad responsibilities that ensure optimal quality and service. Learning Outcomes Comprehend the importance of stakeholder understanding and its impact on quality. Identify the key components of service delivery and their correlation with quality. Grasp the principles of continuous improvement and its essential role in service quality. Recognise various quality theories and their application in real-world scenarios. Develop strategies for effective team building and understanding team responsibilities. Why buy this Managing Quality and Service Delivery course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Managing Quality and Service Delivery there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Managing Quality and Service Delivery course for? Managers aiming to enhance their quality management skills. Individuals looking to delve into the realm of service delivery. Teams keen on adopting continuous improvement techniques. Those curious about theories shaping the world of quality. Aspiring leaders striving to grasp stakeholder dynamics. Prerequisites This Managing Quality and Service Delivery does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Managing Quality and Service Delivery was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Quality Manager: £40,000 - £60,000 Service Delivery Manager: £45,000 - £70,000 Continuous Improvement Specialist: £35,000 - £55,000 Stakeholder Relations Officer: £30,000 - £50,000 Team Building Consultant: £50,000 - £75,000 Quality Assurance Analyst: £25,000 - £45,000 Course Curriculum Module 01: Understanding stakeholder Understanding stakeholder 00:14:00 Module 02: Service delivery & Quality Service delivery & Quality 00:14:00 Module 03: Concept of continuous improvement Concept of continuous improvement 00:15:00 Module 04: Need for Continuous Improvement Need for Continuous Improvement 00:15:00 Module 05: Managing Quality Managing Quality 00:15:00 Module 06: Theories of Quality Theories of Quality 00:15:00 Module 07: Team Building & Responsibilities Team Building & Responsibilities 00:15:00

Managing Quality and Service Delivery
Delivered Online On Demand1 hour 43 minutes
£10.99

Coach & Mentor Complete Bundle - QLS Endorsed

By Imperial Academy

Coaching and mentoring are increasingly popular in the UK. To start, try the QLS Endorsed Coach & Mentor Complete Bundle

Coach & Mentor Complete Bundle - QLS Endorsed
Delivered Online On Demand
£599

Pathological Demand Avoidance

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Pathological Demand Avoidance
Delivered Online On Demand1 hour 35 minutes
£25

Problem Solving & Decision Making Certificate Course Level 2

4.3(43)

By John Academy

Description: We take the decision based on the problems and try to solve the problems through our decision. Both problems solving and decision making are an integral part of human life. However, the lack of useful skills related to these two areas can cause a huge problem. In the Problem Solving & Decision Making Certificate Course Level 2, you will know the secret tips and procedures for taking the excellent decision and the ways of solving the problem quickly. You will also be knowledgeable about the common mistakes while making the decision. Finally, the course will teach you the different approaches to decision making and help you to choose the right strategies that will suit your need. Learning Outcomes:  How to apply problem solving steps and tools How to analyze information to clearly describe problems How to identify appropriate solutions Ways to think creatively and be a contributing member of a problem solving team How to select the best approach for making decisions How to create a plan for implementing, evaluating, and following up on decisions Ways to avoid common decision-making mistakes Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Problem Solving & Decision Making Certificate Course Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Problem Solving & Decision Making Certificate Course Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview - (Problem Solving & Decision Making Certificate Course Level 2) 00:05:00 Definitions of Problem Solving & Decision Making 00:30:00 Making Decisions 00:30:00 The Problem Solving Model 00:15:00 The Problem Solving Toolkit 00:30:00 Aspirinia 00:15:00 Swotting Up 00:15:00 Making Good Group Decisions 00:30:00 Analyzing and Selecting Solutions 00:15:00 Planning and Organizing 00:15:00 Mock Exam Mock Exam- Problem Solving & Decision Making Certificate Course Level 2 00:20:00 Final Exam Final Exam- Problem Solving & Decision Making Certificate Course Level 2 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Problem Solving & Decision Making Certificate Course Level 2
Delivered Online On Demand4 hours
£18

Diploma in Security Management - Level 5 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

Diploma in Security Management  - Level 5 (QLS Endorsed)
Delivered Online On Demand4 hours
£15

Professional Certificate Course in Understanding Market Situational Analysis & Organisational Position Measurement in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

The course aims to equip the learner with tools and skills to understand and interpret business situations and appreciate the organizational capabilities to utilize in those situations. After the successful completion of this lecture, you will be able to understand the following: The concept of Market Situation Analysis. The concept of Organisational Positioning. Methods of Measuring Organisational Position. The course aims to equip the learner with tools and skills to understand and interpret business situations and appreciate the organizational capabilities to utilize in those situations. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Understanding Market Situational Analysis and Organisational Position Measurement Self-paced pre-recorded learning content on this topic. QUIZ - Understanding Market Situational Analysis & Organisational Position Measurement Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Strategy Specialist Chief Strategy Officer Innovation roles General Manager Investment advisor Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Understanding Market Situational Analysis & Organisational Position Measurement in London 2024
Delivered Online On Demand14 days
£33

Professional Certificate Course in Leadership and Governance for Global Health Excellence in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

"Mastering Leadership and Governance for Global Health Excellence" aims to enhance leadership skills, address challenges, and explore effective governance in international health. After the successful completion of the course, you will be able to learn about the following, Understand leadership and governance's role in shaping international health systems. Analyze effective leadership components: vision, strategy, decision-making, and accountability. Identify challenges in international health leadership, exploring potential solutions. Evaluate leadership's impact on quality and sustainability, seeking improvement strategies. Develop skills for effective leadership in international health, including communication and problem-solving. Explore partnerships and collaboration's role in effective governance. Examine case studies and best practices, applying lessons to real-world challenges. Delve into the intricacies of international health leadership, dissecting vision, strategy, decision-making, and accountability. Address challenges in leadership, evaluating solutions and assessing the impact on quality and sustainability. Develop practical skills in communication and problem-solving for effective leadership. Explore the role of partnerships and collaboration in governance through case studies and lessons from best practices. "Leadership and Governance for Global Health Excellence" offers a comprehensive exploration of leadership's pivotal role in international health systems. Analyze effective leadership components, tackle challenges, and develop practical skills through real-world case studies. Understand the impact of leadership on quality and sustainability, while exploring the critical role of collaboration in governance. This course equips participants with the tools and insights needed for effective leadership in the complex landscape of global health. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Leadership and governance for Global Health Excellence Self-paced pre-recorded learning content on this topic. Leadership and Governance for Global Health Excellence Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be an added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Global Health Governance Specialist Leadership Development Manager in Health Systems International Health Policy Analyst Director of Global Health Strategy Health Systems Governance Consultant Chief Officer for Global Health Excellence International Healthcare Leadership Trainer Global Health Governance Advisor Executive Director of Health Policy and Governance Chief Global Health Officer Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Leadership and Governance for Global Health Excellence in London 2024
Delivered Online On Demand14 days
£29

Diploma in Financial Management - Level 3 (QLS Endorsed)

By Kingston Open College

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Diploma in Financial Management  - Level 3 (QLS Endorsed)
Delivered Online On Demand3 hours
£15

Certified Diploma in Risk Assessment and Management

By iStudy UK

Risk assessment and management is crucial to the success of any business. Many organisations do not always take the basic precautions, which leads to failure. Successfully managing risks will anticipate mistakes, which leads to a safer work environment, happier employees, and increased productivity. Following a few basic steps explained in this course will help you place your organisation on the path to success. You will be outfitted with the fundamental skills in analysis and assessment of risks. If you want your organisation to survive and grow in the relevant business industry, then learn the practical skills of risk evaluation and management in care in this course! Course Highlights Certified Diploma in Risk Assessment and Management is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Diploma in Risk Assessment and Management into 13 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 40 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Diploma in Risk Assessment and Management Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Diploma in Risk Assessment and Management is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Diploma in Risk Assessment and Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Certified Diploma in Risk Assessment and Management Module One - Getting Started FREE 00:30:00 Module Two - Identifying Hazards and Risks FREE 01:00:00 Module Three - Seeking Out Problems Before They Happen (I) 01:00:00 Module Four - Seeking Out Problems Before They Happen (II) 01:00:00 Module Five - Everyone's Responsibility 01:00:00 Module Six - Tracking and Updating Control Measures 01:00:00 Module Seven - Risk Management Techniques 01:00:00 Module Eight - General Office Safety and Reporting 01:00:00 Module Nine - Business Impact Analysis 01:00:00 Module Ten - Disaster Recovery Plan 01:00:00 Module Eleven - Summary of Risk Assessment 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Certified Diploma in Risk Assessment and Management- Activities 00:00:00 Mock Exam Mock Exam- Certified Diploma in Risk Assessment and Management 00:20:00 Final Exam Final Exam- Certified Diploma in Risk Assessment and Management 00:20:00

Certified Diploma in Risk Assessment and Management
Delivered Online On Demand11 hours 40 minutes
£25

Professional Certificate Course in Implementing Agile within the Organization in London 2024

4.9(261)

By Metropolitan School of Business & Management UK

This Professional Certificate Course in Implementing Agile within the Organization offers a comprehensive understanding of Agile integration. Explore organizational culture impact, strategies for implementation, and creating Agile plans. Learn to train teams, tackle implementation challenges, and measure Agile benefits. Additionally, delve into expanding Agile organization-wide, scaling frameworks, managing dependencies, implementing governance, fostering a culture of continuous improvement, and addressing scaling challenges. After the successful completion of the course, you will be able to learn about the following, Understand the importance of organizational culture and structure in Agile implementation. Identify strategies for introducing Agile methods to an organization, including pilot projects and executive sponsorship. Learn how to create an Agile implementation plan and identify success metrics. Understand how to train and coach team members in Agile practices. Identify common challenges in Agile implementation and strategies for addressing them. Understand how to measure and communicate the benefits of Agile to stakeholders. "Expanding Agile across the Organization'. Understand how to scale Agile beyond individual teams to the entire organization. Identify different scaling frameworks, such as SAFe and LeSS. Learn how to manage dependencies and align work across multiple teams. Understand how to implement Agile governance and manage risks at the organizational level. Learn how to create a culture of continuous improvement and innovation in the organization. Identify common challenges in scaling Agile and strategies for addressing them. This Professional Certificate Course in Implementing Agile within the Organization offers a comprehensive understanding of Agile implementation strategies. Explore the significance of organizational culture and structure, while learning to introduce Agile through pilot projects and executive sponsorship. Develop skills in creating Agile implementation plans, coaching team members, and addressing common challenges. The course delves into expanding Agile across the organization, covering scaling frameworks, dependency management, and organizational-level governance. Gain insights into fostering a culture of continuous improvement and innovation, measuring Agile benefits, and implementing strategies for scaling challenges. This Professional Certificate Course in Implementing Agile within the Organization provides insights into fostering Agile culture. Learn strategies for introducing Agile, create implementation plans, and measure success metrics. Gain skills in training, coaching, and overcoming common implementation challenges. Explore the expansion of Agile across the organization, covering scaling frameworks, dependency management, governance, risk mitigation, and establishing a culture of continuous improvement. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Implementing Agile within the Organization Self-paced pre-recorded learning content on this topic. Implementing Agile Within The Organization Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Project Managers Executives Organizational Leaders Agile Coaches Change Management Professionals Team Leads Human Resources Professionals Agile Practitioners Continuous Improvement Specialists Anyone Leading or Influencing Organizational Change Professionals Involved in Agile Transformation Individuals Responsible for Organizational Culture Project Management Office (PMO) Members Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Professional Certificate Course in Implementing Agile within the Organization in London 2024
Delivered Online On Demand14 days
£23