The PMP course covers the latest trends, emerging practices, and core competencies that are required by a project management professional. Learners will also get an understanding of real-world scenarios through the case studies that are developed by the industry PMP-certified veterans.
Take steps to become an experienced facilities manager and ensure that buildings and their services meet the needs of people that work in them, with the Facilities Management. In this comprehensive course, you will receive practical training in all areas of facilities management, from exploring the facilities life cycle to inventory management. Our experienced instructor will teach you everything you need to know about maintaining the working environment and providing a quality service. By the end of this training program, you will be equipped with the practical skills and knowledge to manage facilities of all types, including hospitals, retail stores, hotels and office buildings. Learning Objectives Understand the purpose, nature and scope of facilities management Know the proper use of facilities management terms and definitions Learn about sustainability in facilities management, sustainable developments and trends Demonstrate an in-depth understanding of the facilities life cycle, from design to construction and maintenance Familiarise with the role of a facilities operations manager Develop your understanding of the fundamental steps in inventory management and waste management Understand how to evaluate life-cycle costs in facilities management Learn about quality control, inspections, reporting and record-keeping Develop your project management skills and demonstrate an understanding of a project's life cycle Who is this Course for? This Diploma in Facilities Management is ideal for aspiring facilities managers and existing managers who want to update their skills and knowledge. Our online courses are specially designed for distance learning, offering flexible virtual classroom modules that can be studied on a full-time or part-time basis. Increase your chances of working for a top organisation and gain a Certificate of Achievement to take your career to the next level. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the course. Good understanding of English language, numeracy and ICT are required to attend this course. Certificate of Completion from Course Gate At the successful completion of the course, the learners may order the Certificate of Completion from Course Gate (soft copy) by paying only £2. For the Printed hard copy of the certificate, the learners have to pay £9. There is an additional £10 delivery charge for international students. Career path This advanced diploma in Facilities Management provides a stepping stone to work your way up to becoming a successful facilities manager. Career opportunities and roles in the field include: Facilities Manager Facilities Coordinator Facilities Assistant Course Curriculum Module 1: Facility Management Introduction to Facility Management 00:20:00 Terms and Definitions 00:05:00 Assessment Module 1 Module 01 Final Quiz Exam - Facilities Management 00:10:00 Module 2: Facilities Management in the Workplace Workplace Facilities 00:35:00 Assessment Module 2 Module 02 Final Quiz Exam - Facilities Management 00:10:00 Module 3: Sustainable Development and Facilities Management Sustainable Development and Facilities Management 00:30:00 Facilities Life Cycle 00:15:00 Assessment Module 3 Module 03 Final Quiz Exam - Facilities Management 00:10:00 Module 4: Facility Operations Operations of Facilities 00:25:00 Assessment Module 4 Module 04 Final Quiz Exam - Facilities Management 00:10:00 Module 5: Operations and Maintenance Operations and Maintenance 00:30:00 Assessment Module 5 Module 05 Final Quiz Exam - Facilities Management 00:10:00 Module 6: Facilities Maintenance Planning, Budgeting and Method Facilities Maintenance Planning 00:10:00 Maintenance Costs, Finance and Methods 00:10:00 Factors Affecting Maintenance 00:10:00 Assessment Module 6 Module 06 Final Quiz Exam - Facilities Management 00:10:00 Module 7: Performance and Installations Management Performance Management 00:10:00 Installations Management 00:20:00 Assessment Module 7 Module 07 Final Quiz Exam - Facilities Management 00:10:00 Module 8: Project Management Project Management 00:30:00 Assessment Module 8 Module 08 Final Quiz Exam - Facilities Management 00:10:00 Module 9: HR Management Human Resource Management 00:30:00 Assessment Module 9 Module 09 Final Quiz Exam - Facilities Management 00:10:00 Module 10: Real Estate Management, Client Delivery Models & Outsourcing Real Estate 00:30:00 Client Delivery Models 00:05:00 Outsourcing of Services or In-House Staff 00:15:00 Assessment Module 10 Module 10 Final Quiz Exam - Facilities Management 00:10:00 Order Your Certificate
Discover insights, support, and resources for understanding and navigating the realms of Teaching Assistance (TA), Special Educational Needs (SEN), Autism, ADHD, and Dyslexia. Explore strategies, tips, and community discussions tailored to educators, parents, and individuals seeking to empower and advocate for diverse learning needs.
Transform your customer service expertise with our Advanced Diploma in Customer Service. Gain a comprehensive understanding of industry best practices, advanced communication strategies, and cutting-edge customer-centric approaches. Elevate your skills, boost customer satisfaction, and propel your career to new heights. Enroll now for a specialized program designed to empower you with the knowledge and tools needed to excel in the dynamic world of customer service.
Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00
Level 2 Food Hygiene and Safety Online Unlock the Power of Level 2 Food Hygiene and Safety Course: Enrol Now! All food handlers are required by law to understand the fundamental principles of food hygiene: food hygiene and work safely to protect the food they serve from contamination. Proper management is one of the most important aspects of a food hygiene and safety system. To maintain food safety in your facility, you will undoubtedly need to hire a team of dedicated employees. Because of COVID-19, the need for proper safety measures is now more important than ever! Our Level 2 Food Hygiene: Food hygiene and Safety course will take you through the various aspects of food safety and hygiene, providing a thorough understanding of food safety legislation, best practices, and contamination prevention. In addition, through this Level 2 Food Hygiene and Safety course, you will learn the importance of good food safety standards, how to expertly identify the various hazards that can occur during the food preparation process, and how to create appropriate hazard control systems and cleaning plans to ensure the highest levels of hygiene and cleanliness. By the end of this Level 2 Food Hygiene and Safety course, you will have the skills and practical knowledge to implement an effective food hygiene: food hygiene management system for your workplace using the best practice guidelines. Main Course: Level 2 Food Hygiene and Safety Free Courses Course 01: Level 3 Supervising Food Safety in Catering Course 02: Level 2 Food Hygiene and Safety For Catering [ Note: Free PDF certificate as soon as completing the Level 2 Food Hygiene and Safety course] Level 2 Food Hygiene and Safety This Level 2 Food Hygiene and Safety course consists of 10 modules. Course Curriculum of Level 2 Food Hygiene and Safety Module 01: Introduction to Food Hygiene Module 02: Food Safety- An Introduction Module 03: Food Hygiene and Safety Legislation in the UK Module 04: Food Safety Management (HACCP) Module 05: Nature and Origin of Food Contamination Module 06: Controlling Contamination Module 07: Bacterial Food Poisoning Module 08: Non-Bacterial Food Poisoning Module 10: Cleaning and Disinfection Assessment Method of Level 2 Food Hygiene and Safety After completing Level 2 Food Hygiene and Safety Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Level 2 Food Hygiene and Safety After completing the Level 2 Food Hygiene and Safety course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Level 2 Food Hygiene and Safety This Level 2 Food Hygiene and Safety course is designed for all levels of food, catering, and hospitality specialists. Such as: Food Retailer Restaurant owners Chef & Server Food Handler Catering Staff Employees within a fast-food chain Cook Kitchen Assistant Childminder/ Nursery Staff Barista/ Waiter Special Note: Our Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 1 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety for Catering (RQF) Level 2 Award in Food Safety for Retail (RQF) Level 2 Award in Food Safety in Catering (RQF) Level 2 Award in Food Safety in Manufacturing (RQF) Level 3 Award in Food Safety for Retail (RQF) Requirements Level 2 Food Hygiene and Safety To enrol in this Level 2 Food Hygiene and Safety Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 2 Food Hygiene and Safety Course. Be energetic and self-motivated to complete our Level 2 Food Hygiene and Safety Course. Basic computer Skill is required to complete our Level 2 Food Hygiene and Safety Course. If you want to enrol in our Level 2 Food Hygiene and Safety Course, you must be at least 15 years old. Career path Level 2 Food Hygiene and Safety This Level 2 Food Hygiene and Safety course will lead to a variety of career opportunities, including the following: Restaurant Manager: £28,000 - £32,000 per annum Head Chef - Hunstanton: £31,800 per annum Kitchen Assistant: £8.98 per hour, inc benefits Cook: £12.00 - £15.00 per hour Chef: £10.00 - £12.00 per hour Assistant Nursery Cook: £9.75 per hour.
Description The Professional Chef Training training course is delivered through Janets' online learning platform. Access the Professional Chef Training content from any internet-enabled device whenever or wherever you want to. The Professional Chef Training course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Follow your dreams by enrolling on the Professional Chef Training course today and develop the experience, skills and knowledge you need to enhance your professional development. Professional Chef Training will help you arm yourself with the qualities you need to work towards your dream job. Study the Professional Chef Training training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Professional Chef Training course will allow you to enhance your CV, impress potential employers, and stand out from the crowd. This Professional Chef Training course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Professional Chef Training course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Professional Chef Training course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Professional Chef Training course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Professional Chef Training course. The Professional Chef Training course is designed by industry experts and is tailored to help you learn new skills with ease. The Professional Chef Training is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Professional Chef Training when it suits you. Access the Professional Chef Training course modules from any internet-enabled device, including computers, tablets, and smartphones. The Professional Chef Training course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Professional Chef Training now and start learning instantly! What You Get Out Of Studying Retail Management & Merchandising With Janets: Receive a digital Certificate upon successful completion of the Professional Chef Training course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who Is This Course For: The Professional Chef Training is ideal for those who already work in this sector or are an aspiring expert. This Professional Chef Training course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Requirements: The Professional Chef Training is open to all students and has no formal entry requirements. To study the Professional Chef Training course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Professional Chef Training is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Professional Chef Training and gain an industry-acknowledged lesson that will help you excel in finding your ideal job. Course Content Cooking (Chef) Course Can TV Chefs Teach You To Cook? 00:05:00 Improving Cooking And Food Preparation Skills 00:05:00 Catering To Unique Tastes 00:30:00 Qualities Of A Successful Chef 00:30:00 Achieve Perfection As A Saucier 00:05:00 Becoming The Perfect Chef 00:25:00 Equipment For Perfect Chefs 00:15:00 How To Become The Perfect Chef: Attending School 00:05:00 The Keys To Getting and Using Feedback 00:05:00 What Can You Do With A Culinary Degree 00:20:00 Knife Skills For The Perfect Chef 00:10:00 Making Meals Easy to Eat Healthy 00:05:00 Plating for the At Home Chef 00:10:00 Perfect Chefs Choose A Speciality 00:05:00 Finding Local Cooking Classes 00:05:00 How Can You Become a Professional Chef 00:10:00 The Physical Qualities of the Perfect Chef 00:05:00 The Importance of Testing Recipes 00:05:00 The Chefs Important Baking Tools 00:25:00 The Learning Curve To Becoming The Perfect Chef 00:05:00 The Job of a Professional Chef 00:05:00 The Mix of Sweet, Spicy and Savory 00:05:00 The Perfect At Home Chef 00:10:00 The Perfect Chef Opens A Restaurant 00:05:00 The Physical Demand of Being a Chef 00:05:00 Recipes Recipe - I 00:10:00 Recipe - II 00:10:00 Recipe - III 00:10:00 Recipe - IV 00:10:00 Recipe - V 00:10:00 Recipe - VI 00:10:00 Recipe - VII 00:10:00 Recipe - VIII 00:10:00 Recipe - IX 00:10:00 Recipe - X 00:10:00 Recipe - XI 00:10:00 Recipe - XII 00:15:00 Recipe - XIII 00:10:00 Recipe - XIV 00:10:00 Recipe - XV 00:10:00 Recipe - XVI 00:10:00 Recipe -XVII 00:15:00 Recipe -XVIII 00:10:00 Recipe -XIX 00:10:00 Recipe -XX 00:10:00 Recipe-XXI 01:00:00 Recipe-XXII 01:00:00 Recipe-XXIII 01:00:00 Recipe-XXIV 01:00:00 Recipe-XXV 01:00:00 Recipe-XXVI 01:00:00 Recipe-XXVII 01:00:00 Recipe-XXVIII 01:00:00 Recipe-XXIX 01:00:00 Recipe-XXX 01:00:00 Recipe-XXXI 01:00:00 Recipe-XXXII 01:00:00 Recipe-XXXIII 01:00:00 Recipe-XXXIV 01:00:00 Recipe-XXXV 01:00:00 Recipe-XXXVI 01:00:00 Recommended Reading Recommended Reading : Chef Essential Training 00:00:00 Mock Exam Mock Exam - Chef Essential Training 00:20:00 Final Exam Final Exam - Chef Essential Training 00:20:00 Assignment Assignment - Professional Chef Training 3 weeks, 3 days Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
This course primarily focuses on explaining the concepts of Python and PySpark. It will help you enhance your data analysis skills using structured Spark DataFrames APIs.
Course Overview: Our Product Manager course will prepare you for a dynamic career. Learn essential product management skills like innovation, leadership, and data-driven decision-making from industry experts in this rapidly growing market. According to recent reports, the global product management market will be worth £15 billion by 2025, indicating significant career opportunities.According to a recent LinkedIn study, demand for Product Managers is increasing at a 30% faster rate than for other jobs. Product management is more than just a job; it is an art that combines strategic thinking, creativity, and business knowledge.Enrol today to gain key product management skills, join a supportive community, and begin your journey to a successful product management career. Key Features of the Course: CPD certificate upon successful completion 24/7 Learning Assistance Engaging and interactive learning materials Case studies and real-world examples Who is This Course For? This Product Manager course is designed for individuals from various backgrounds who are eager to excel in the field of product management. Whether you're a recent graduate, a mid-career professional looking for a change, or even an experienced entrepreneur seeking to enhance your product development skills, this course provides the essential knowledge and tools to succeed. What You Will Learn: You will explore the various types of products and their unique characteristics, understanding how product classification influences marketing and distribution strategies. You will gain valuable insights into effective product planning and strategy formulation through real-world case studies, including market analysis, competitive analysis, and target audience identification. The Product Manager course will equip you with the necessary knowledge and skills to navigate the stages of new product development, from ideation to commercialisation. You will learn the importance of market research and customer insights in the product development process and strategies for managing innovation and fostering a culture of creativity within an organisation. Understanding the concept of a product life cycle and its stages will be a key component of your learning journey. You will explore how the product life cycle impacts marketing strategies and resource allocation, and you will learn techniques to extend the life cycle of a product and manage declining products effectively.Product pricing strategy is another critical aspect that you will delve into during this course. You will gain an understanding of the factors that influence product pricing decisions and explore various pricing strategies used in the industry. Furthermore, you will learn about the marketing process, branding strategies, channels management, and financial analysis for product management. These topics will provide you with a holistic view of product management and equip you with the skills necessary to excel in the field. Why Enrol in This Course: Enrolling in our Product Manager course provides you with several advantages that will set you apart in the competitive job market. Here are some compelling reasons why you should consider joining: Top reviewed course Recently updated Growing job opportunities Requirements: To fully benefit from this Product Manager course, you only need a basic understanding of business concepts and a passion for product development. No prior experience or technical expertise is required. Career Path: Completing our Product Manager course opens up doors to various rewarding careers in product management. Some of the in-demand roles you can pursue, along with their average UK salaries, include: Product Manager - £60,000 per annum Product Marketing Manager - £50,000 per annum Product Analyst - £45,000 per annum Brand Manager - £55,000 per annum Product Development Manager - £65,000 per annum E-commerce Manager - £50,000 per annum Innovation Strategist - £70,000 per annum Certification: Upon successfully completing the Product Manager course, you will receive a CPD (Continuing Professional Development) certificate, recognised globally and demonstrating your commitment to professional growth and development in product management. Don't miss out on the opportunity to kick-start or advance your career in product management. Enrol in our Product Manager course today and embark on a rewarding journey towards success and innovation!" Course Curriculum 10 sections • 10 lectures • 04:40:00 total length •Introduction to Product Management: 00:18:00 •Product Classification: 00:28:00 •Developing the Product Plan: 00:24:00 •New Product Development: 00:24:00 •Levels of a Product and Product Life Cycle: 00:19:00 •Product Pricing Strategy: 00:25:00 •The Marketing Process: 00:49:00 •Branding Strategy: 00:39:00 •Channels Management: 00:27:00 •Financial Analysis for Product Management: 00:27:00
Course Description Get instant knowledge from this bite-sized Phone-Based Customer Service Part - 3 course. This course is very short and you can complete it within a very short time. In this Phone-Based Customer Service Part - 3 course you will get fundamental ideas of phone-based customer service, the key understanding of problem-solving over the phone and so on. Enrol in this course today and start your instant first step towards learning about managing interoffice calls and voicemail. Learn faster for instant implementation. Learning Outcome Understand problem-solving over the phone Gain in-depth knowledge of intra-organisation dealings Know how to measure customer service Learn about managing interoffice calls and voicemail How Much Do Customer Service Executives Earn? Senior - £38,000 (Apprx.) Average - £23,000 (Apprx.) Starting - £14,000 (Apprx.) Requirement Our Phone-Based Customer Service Part - 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Phone-Based Customer Service Part - 3 Module 01: Managing Interoffice Calls and Voicemail 00:10:00 Module 02: Problem Solving over the Phone 01:04:00 Module 03: Intra Organisation Dealings 00:35:00 Module 04: Measuring Customer Service 00:12:00 Assignment Assignment - Phone-Based Customer Service Part - 3 00:00:00