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If you want to get a deep insight into this topic and start a career in this sector then this popular Diploma in Confidence Building Course is the perfect choice for you. This Course is approved by CPD. You can study at your own pace and get accredited in just 1 hour. This Course is designed for both part-time and full-time students. Tons of learners around the UK have taken this course to boost their knowledge and skill to work in the related field. This Course is developed by industry experts and is packed with several information-rich modules to give you a proper understanding of this topic and accelerate your career. Expert tutor support and 24/7 customer support are what you're going to get with this premium quality Course. You will get help and answers to all your queries throughout the comprehensive syllabus of this Course. You or your employer can check the validity of your certificate with ease on our dedicated website. Key Topics to Be Covered How to assert yourself in the workplace through body language How to provide constructive feedback and receive helpful feedback Learning how to say no and confront challenging situations Strategies for dealing with conflict and managing stress Changing your mindset to attract success and positive relationships This Diploma is designed by industry experts and will give you a thorough understanding of this topic. Our courses are designed with easy to understand modules that break down each topic and gives our learners proper training on the subject. If you want to work in this sector and stand out from the rest of the competition, then our Diploma is the perfect place to start. We assure you that you will gain relevant skills and acquire tremendous knowledge on the subject. The certification you achieve after completing the course will help you greatly in procuring a job in the relevant field. Enjoy a pleasant learning experience with the Academy for Health & Fitness. Enrol in our Diploma in Confidence Building Today! Learning Outcomes How to express yourself eloquently and with confidence Develop the skills to confront challenging situations and manage conflict Learn how to receive constructive feedback and share your ideas and opinions Unlock the power of your mind to attract positive energy and outcomes Banish negative emotions and learn how to think like a winner Improve your body language and communication skills to express yourself better Skills You Will Gain Self-confidence Body language Communication Motivation Why should you choose the Diploma in Confidence Building course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student IDcard with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Self Confidence Building Therapy Course Curriculum: What You Will Learn What Is Assertiveness Part 1 What Is Assertiveness Part 2 Your Rights And Beliefs Assertive Body Language Assertiveness Feedback Cards Express Yourself: Speak Up, Share Your Ideas & Opinions, Express W Provide Helpful Feedback To Others Receive Negative Feedback, React & Defend Yourself When Criticized Learn To Say No Deal With Conflicts, Deal With Confrontation, Challenging Situations Reduce Negative Emotions & Discomfort When Talking To People Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Diploma in Confidence Building Course Right for You? This Course is ideal for anyone who's interested in this topic and wants to learn more about it. This Course will help you get a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements and you can access the course materials from anywhere in the world. Career path This Diploma will help you to kickstart or take your career in the relevant sector to the next level. It will help you achieve a position of respect and dignity and you will be able to get ahead of the competition. The Diploma in Confidence Building Course certificate will add significant weight to your CV and will help you in procuring jobs in the relevant sector.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Give your loved ones the finest care you can and improve your health & care abilities so you can care for everyone around you. This End-of-Life Care and Planning training will enable you to handle all health & care responsibilities with confidence. This course will teach you the fundamentals of the health & care worker and develop your health & care skills, such as adopting a person-centred approach, support for family and those who matter to the person, and decision making, as well as key components of NISAT core holistic assessment, communication between the home and the general practitioner (GP), bereavement care, and more. The course aims to develop yourself as a person, ensuring you have the proper health & care skills to be an knowledgeable health & care worker to those you care for. On top of learning useful health & care tactics, you will also learn how to care for yourself. So, don't delay any longer and seize this once-in-a-lifetime opportunity! Make your health and care learning experience as simple as possible. Learning Objectives List the essential factors needed to maintain health and safety in end-of-life care. The variables to examine when identifying those who are at high risk. How to conduct CPR. Explain how to communicate successfully in a nutshell. Learn to develop patience and understanding and ensure your patient gets proper diagnoses. Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Course Curriculum Module 1: Introduction to Palliative & End-of-life Care: this module will introduce you to policy context, understanding palliative and end of life care within the context of nursing and residential care homes, adopting a person-centred approach, support for family and those that matter to the person, availability of services Module 2: Identification of the Stage of Illness: This module will teach you the best practices, decision making and more. Module 3: Palliative Care Holistic Assessment: This module will focus on the key components of the NISAT core holistic assessment, key milestones when holistic assessment should be undertaken, preparing for the holistic assessment in the home, and following the holistic assessment. Module 4: Advance Care Planning: This module will teach you about communication with the home communication between the home and the general practitioner (gp), referral to the multidisciplinary team, referral to specialist palliative care services, and communication across care boundaries. Module 5: Care at the End of Life: This module consists of diagnosing dying - signs and symptoms of someone approaching death. Module 6: Care about Death: This module deals with bereavement care, pre-bereavement care, post-bereavement care. Module 7: Further Support, Training and Development: This module deals with support for staff, education and training, organisations and websites. Module 8: Legal Issues: This module deals with the challenges at the end of life, a focus on individualised care, and talking about death, mental capacity act, emergency situations and more. Module 9: Glossary of Terms: This module talks about advance care planning, advance decisions to refuse treatment (adrt), advance statements and relevant terms for health & care. Module 10: Appendices: This module deals with end of life care operational system, and elcos (end of life care operational system): triggers for action Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the End of Life Care and Planning course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals with interest in health & care, regardless of their skill level A beginner health & care worker looking to learn the fundamental principles and techniques of health & care An experienced health & care worker looking to improve their skills and learn new techniques Those who are interested in developing their health & care skills Anyone with a passion for health & care in real-world, day-to-day tasks Requirements You will not need any prior background or expertise to enrol in this course. Career path Healthcare Assistant Support Worker Health & Care Professionals Senior Care Worker Emergency Care Assistant Psychological Wellbeing Practitioner Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Limited Times Deal! Offer Ends Soon; Hurry Up!! In the United Kingdom (UK), OCD affects approximately 1.2%of the population. Obsessive Compulsive Disorder (OCD) is a very common, chronic, and enduring disorder in which a person has irrepressible and recurring thoughts or obsessions and behaviours that they feel compelled to repeat. OCD can affect a person at a very young age from like a year and a half old, which persists lifelong, impacting a person's usual mental/physical peace and everyday lifestyle. This OCD Awareness course covers how OCD can influence someone's life and those around them, especially if left untreated. Offer your cherished ones the finest care you can and develop your OCD Awareness abilities to care for everyone around you. This training will help you prepare for your responsibilities easily. This OCD awareness course will guide you through the Signs, Symptoms, and Causes of OCD, as well as Identify and Treating Specific OCD Symptoms, Treatment for OCD, Treating Children with OCD, and more. So, don't delay any longer and seize this once-in-a-lifetime opportunity! Make your OCD awareness and care experience as simple as possible. Learning Outcomes: Explain obsessive-compulsive disorder and its many subtypes. Describe the symptoms of obsessive-compulsive disorder in children. List the advantages of utilising CBT with children and adolescents. List the most frequent OCD distortions. Establish the significance of preserving workplace health and safety. Recognize how OCD affects an individual's quality of life. Discuss living with OCD and how to deal with an OCD family member. This OCD Awareness at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This OCD Awareness Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the OCD Awareness course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Course Curriculum Module 01: Introduction to Obsessive-Compulsive Disorder (OCD): This module will introduce you to all the basics of OCD awareness to make yourself familiar with the condition. Module 02: Signs, Symptoms and Causes of OCD: This module will teach you the different signs, symptoms, and causes that come along with OCD. Module 03: Identifying and Treating Specific OCD Symptoms: This module will teach you how to identify OCD symptoms and also guide you through the treatments of specific symptoms of OCD. Module 04: Treatment for OCD: This module will teach you a wider range of treatments for OCD and how to care for it. Module 05: Treating Children with OCD: This module will raise more OCD awareness in children and how to treat it. Module 06: Overcoming OCD: This module will teach you the different ways to overcome OCD and how to care for it. Module 07: Relapse Prevention and Recovery: This module will teach you all about relapse prevention and recovery of OCD. Module 08: Living with OCD: This module will raise more OCD awareness and guide you through how to care for someone that has OCD and how to manage it if you have the disorder yourself. Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals with an interest in health & care, regardless of their skill level A beginner support worker and healthcare assistant looking to learn the fundamental principles and techniques of health & care An experienced health and care assistant looking to improve their skills and learn new techniques Those who are interested in developing their health & care skills to treat OCD Anyone with a passion for health & care and OCD in real-world day-to-day tasks Requirements The OCD Awareness software does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed while earning an industry-recognized certification. Career path Healthcare Assistant Support Worker Health & Care Professionals Senior Care Worker Emergency Care Assistant Psychological Wellbeing Practitioner Certificates CPD Accredited Certificate Digital certificate - £10 Certificate in OCD Awareness at QLS Level 3 Hard copy certificate - £89 After successfully completing the Certificate in OCD Awareness at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Diploma In Psychology course might help you get there! Expand your expertise with high-quality training - study the Diploma In Psychology course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Diploma In Psychology online training course. The Diploma In Psychology course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Diploma In Psychology course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Diploma In Psychology training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Diploma In Psychology course: Perspectives in Psychology Social Psychology Cognitive Psychology and Its Applications Child Development The Psychology of Atypical (Abnormal) Behaviour Research Methods Certificate of Completion The learners have to complete the assessment of this Diploma In Psychology course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside the UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Diploma In Psychology course. This course is open to everybody. Disclaimer: Please note that this course does not entitle you to join the HCPC register or recognised Practitioner Psychologists. But you will come across all the basic guidelines of Psychology to boost and shine your knowledge in this particular field of Psychology. Certificates Certificate Accredited by CPDQS Digital certificate - £10 Certificate Accredited by CPDQS Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

This Diploma in Pain Management course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Pain Management Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Pain Management course Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Why should you choose the Pain Management course with Academy for Health & Fitness? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this Pain Management course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Pain Management program in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) *** Course Curriculum *** Diploma in Pain Management at QLS Level 5 Module 01: Introducing Pain Management Key Components of a Logical Approach to Managing Pain Common Myths about Pain Module 02: Pain Theories Cartesian Dualistic Theory of Pain Specificity Theory of Pain Intensity Theory of Pain Patterning Theory The Gate Control Theory of Pain Module 03: Types of Pain Overview of Types of Pain Acute Pain Chronic Pain Nociceptive Pain Visceral Pain Somatic Pain Neuropathic Pain Module 04: Physiology and Psychology of Acute Pain Applied Physiology of Pain Psychological Aspects of Acute Pain Progression of Acute to Chronic Pain Assessment and Measurement of Pain Module 05: Pain as a Long-term Condition What Is Long-Term Pain? Difference Between Short-Term and Long-Term Pain Types of Long-Term Pains Module 06: Back and Neck Pain Fundamental of Back and Neck Pain Classification of Back and Neck Pain Causes of Back and Neck Pain Evaluation of Low Back Pain Treatment of Low Back Pain Module 07: Headache Introduction to Headache Classification of Headaches Primary Headache Diagnosis of Primary Headache in Clinical Practice Secondary Headache Module 08: Neuropathic Pain and Its Management Clinical Features of Neuropathic Pain Aetiology Module 09: Cancer Pain Introduction of Cancer Pain How Is Cancer Pain Assessed? Treatment of Cancer Pain End-of-Life Considerations Module 10: Assessment of Pain Introduction of Pain Assessment History and Physical Assessment Functional and Psychosocial Assessment When to Assess Pain? Patient Factors to Consider When Assessing Pain Types of Pain Scales Pain Assessment Tools Pain Assessment Tools Used at RCH Physiological Indicators Key Considerations Module 11: Relaxation for Pain Management Stress and the Benefits of Relaxation Practising Relaxation Relaxation Techniques Deep Muscle Relaxation Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills With a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing this course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery Certificate Accredited by CPD Upon finishing the Pain Management course, you need to order to receive a Certificate Accredited by CPD that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed HardCopy Certificate inside the UK 39 GBP for Printed HardCopy Certificate outside the UK (international delivery) CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Pain Management Course Right for You? This course is ideal for you if you are looking to find ways to manage your pain. Also, you'll be able to kickstart your career and achieve more in relevant fields by adding new skills to your resume. Our Pain Management course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this Pain Management course. Career path This course will help you acquire all the necessary knowledge to succeed in the related sectors: Neurologists Front Desk Medical Receptionist Manual therapists General practitioners Nurse Physician Physiotherapists Chiropractors Certificates Certificate Accredited by CPD Digital certificate - £10 Diploma in Pain Management at QLS Level 5 Hard copy certificate - £119 After successfully completing this Diploma in Pain Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery Certificate Accredited by CPD 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Poetry Writing Techniques course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Poetry Writing Techniques course is a comprehensive course designed to provide a detailed understanding of the nature of the related sector and your key roles within it. The training materials of this Poetry Writing Techniques course are available online for you to learn at your own pace and fast-track your career with ease. Key Features Accredited by CPD Instant e-certificate Fully online, interactive Poetry Writing Techniques course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts Life Coaching Course Enrol now in this Poetry Writing Techniques course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Poetry Writing training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Poetry Writing course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Curriculum Module 01: Introduction to Poetry Writing Module 02: Reading Poetry Module 03: Beginning The Journey Module 04: Important Details of Poetry Module 05: Poetic Language Module 06: The Sound of Poetry Module 07: The Poet's Craft Module 08: Open-Form and Closed-Form Poetry Module 09: Traditional Forms of Verse Module 10: Vision and Revision Module 11: Getting Published Accreditation All of our courses are fully accredited, including this Poetry Writing course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Poetry Writing course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Poetry Writing Techniques basics. Requirements No prior degree or experience is required to enrol in this course. Certificates Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Are you looking to explore a highly effective, forward-looking therapeutic approach that centres on progress rather than problems? The Solution-Focused Brief Therapy (SFBT) Course is designed to introduce you to the core principles of SFBT, offering insight into a conversational framework that supports meaningful change. Whether you're a beginner in counselling theory or simply curious about structured goal-based dialogue, this course presents concepts in an accessible, no-fuss format — minus the jargon and mystery. Across the modules, you'll learn how to shift focus away from obstacles and toward what’s already working. Through engaging scenarios and clear explanations, you'll discover how SFBT encourages clients to imagine solutions, rather than dwell on difficulties. It's all about asking the right questions, listening with purpose, and guiding conversations toward constructive outcomes — even if the situation feels stuck. No need for fluff or frills — just sound concepts, smart guidance, and a practical mindset for anyone keen to sharpen their understanding of solution-oriented thinking. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Solution-Focused Brief Therapy (SFBT) Module 02 : The SFBT Diamond Model Module 03 : Key Techniques in SFBT Module 04 : Building a Collaborative Therapeutic Relationship Module 05 : Goal Setting in SFBT Module 06 : Resource Exploration and Solution Building Module 07 : Implementation and Evaluation Module 08 : SFBT in Different Settings and Populations Module 09 : Ethical Considerations in SFBT Learning Outcomes: Master the principles of Solution-Focused Brief Therapy (SFBT). Build proficiency in the SFBT Diamond Model. Employ key SFBT techniques in therapeutic practice. Establish a collaborative and therapeutic client relationship. Skillfully set goals within the SFBT framework. Apply SFBT in diverse settings and with various populations. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Mental health professionals (counsellors, therapists, psychologists). Social workers and family therapists. Educators and school counsellors. Healthcare professionals interested in therapy. Life coaches and career counsellors. Individuals pursuing personal or professional growth. Managers and leaders interested in solution-focused leadership. Anyone intrigued by the transformative potential of SFBT. Career path Counsellor or Therapist Family Therapist School Counsellor Life Coach Career Counsellor Clinical Psychologist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Call Centre & Customer Service Training Course Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Play Therapy Level 3 will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Play Therapy Level 3 will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Play Therapy Level 3 and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Play Therapy Level 3 is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Play Therapy Level 3. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Play Therapy Level 3 will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: What is Play Therapy What is Play Therapy 00:29:00 Module 02: Advantages and Outcomes of Play Therapy Advantages and Outcomes of Play Therapy 00:17:00 Module 03: Models and Approaches of Play Therapy Models and Approaches of Play Therapy 00:27:00 Module 04: The Play Settings: Therapist, Abused Child and Materials The Play Settings: Therapist, Abused Child and Materials 00:32:00 Module 05: Typical Issues in Play Therapy Typical Issues in Play Therapy 00:37:00 Module 06: Play Therapy for Sexually and Emotionally Abused Children Play Therapy for Sexually and Emotionally Abused Children 00:33:00 Module 07: Play Therapy for Children Who are Homeless Play Therapy for Children Who Are Homeless 00:20:00 Module 08: Play Interventions for Disaster Mental Health Play Interventions for Disaster Mental Health 00:22:00 Module 09: Case Studies and Recent Trends in Play Therapy Case Studies and Recent Trends in Play Therapy 00:25:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Delve into the intricate world of developing minds with our 'Psychology and Child Intellectual Development Training' course. This educational journey commences with an enlightening introduction to child psychology, offering a window into the nuanced world of young minds. You'll navigate through the complexities of forming attachments and the critical role these early bonds play in a child's growth. The course thoughtfully addresses the effects of separation and loss, providing insights into their profound impact on childhood attachment. Progressing through the modules, you'll gain an in-depth understanding of the diverse elements shaping a child's development. This includes an exploration into cognitive growth, charting how children perceive and process their surroundings. The course also delves into the realms of social and emotional maturation, examining the evolution of personality and intellect in young individuals. Additionally, you'll study the various stages of language acquisition and the significance of moral development in shaping ethical understanding. This course also highlights the importance of play, imagination, and creativity in fostering a well-rounded developmental process. Learning Outcomes Understand the foundational concepts of child psychology and its significance in developmental stages. Analyze the impact of attachment and relationship building in early childhood. Evaluate the effects of separation and loss on a child's emotional well-being. Study the key factors that influence cognitive and emotional development in children. Explore the stages of language, moral, and creative development in childhood. Why choose this Psychology and Child Intellectual Development Training? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Psychology and Child Intellectual Development Training for? Educators seeking to enhance their understanding of child psychology. Parents and guardians interested in the intellectual and emotional development of children. Childcare professionals aiming to deepen their knowledge of childhood development stages. Students and researchers in psychology, focusing on child development. Health and social care professionals working with children and adolescents. Career path Child Psychologist: £30,000 - £60,000 Early Years Teacher: £22,000 - £35,000 Child Development Researcher: £25,000 - £45,000 Pediatric Counsellor: £24,000 - £40,000 Family Support Worker: £20,000 - £30,000 Youth Worker: £18,000 - £28,000 Prerequisites This Psychology and Child Intellectual Development Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Psychology and Child Intellectual Development Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Child Psychology Introduction to Child Psychology 00:28:00 Module 02: Attachment and Relationship Building in Childhood Attachment and Relationship Building in Childhood 00:31:00 Module 03: Impacts of Separation and Loss on Attachment Impacts of Separation and Loss on Attachment 00:27:00 Module 04: Factors That Influence Development Factors That Influence Development 00:36:00 Module 05: Cognitive Development Cognitive Development 00:25:00 Module 06: Social and Emotional Development Social and Emotional Development 00:43:00 Module 07: Personality and Intellectual Development of Children Personality and Intellectual Development of Children 00:36:00 Module 08: Stages of Language Development Stages of Language Development 00:27:00 Module 09: Understanding Moral Development Stages of Language Development 00:18:00 Module 10: Play, Imagination, and Creativity Play, Imagination, and Creativity 00:26:00 Module 11: Problems of Infancy Problems of Infancy 00:20:00 Module 12: Problems of Childhood Problems of Infancy 00:23:00 Module 13: Problems of Adolescence Problems of Adolescence 00:28:00 Recommended Readings Recommended Readings - Psychology and Child Intellectual Development Training 00:00:00 Mock Exam Mock Exam - Psychology and Child Intellectual Development Training 00:20:00 Final Exam Final Exam - Psychology and Child Intellectual Development Training 00:20:00