9496 Courses delivered Online

Operational Excellence Across 3 Critical Spheres Having worked in just about every corner of the world, Dr. Zeitoun has seen firsthand how challenging it is for organizations to achieve operational excellence in the midst of uncertainty. Reflecting on the opportunities he has had working across the globe, Dr. Zeitoun will explore a model for operational excellence that supports a foundation for creating a dynamic, high agility environment poised to deal with the ever-increasing pace of change.The model consists of three critical spheres or enablers: process autonomy, digitally capable people, and agile delivery-focused governance. A fast and delicate balance is needed between the spheres, and each has its own individual gauge and impact. These spheres also have an integrated effect, as they work in tandem to achieve a higher excellence scale and shape the way we work into the future. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.

Program Excellence: How to Lead in a Constantly Changing World In this presentation, Dr. Zeitoun reflects on the impact that Volatility, Uncertainty, Complexity and Ambiguity (VUCA) has on achieving strategic initiatives' success. This serves as the backdrop for why the development of our 'sensing and responding' appetite is crucial for tomorrow's businesses. He will explore approaches for creating closeness with the customer's voice. Multiple examples that highlight best practices for sensing and responding will be showcased and used. You will come away with a foundation for creating a dynamic environment that supports high agility in dealing with the ever-increasing pace of change. You will come away with a foundation for creating a dynamic environment that supports high agility in dealing with the ever-increasing pace of change. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

The Blueprint: 6 Practical Steps to Lift Your Leadership to New Heights Based on his groundbreaking new book The Blueprint, Conant's session blends stories of success and failure as he shows-and-tells how you can get unstuck, maximize your impact, and even change your life. The Blueprint codifies a lifetime of leadership knowledge into an actionable process designed to work in the here-and-now. It is 40 years of unmatched leadership experience condensed into 6 small steps! This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU

Less Process, More Guidance: Tips for Effectively Scaling Great Teams The lone genius is dead. EY reports that 90% of organisations are solving problems so complex that they need teams. Dom Price, Head of R&D and Work Futurist from Atlassian joins us to share his personal experiences in helping Atlassian scale over the last 5 years, and be more nimble, adaptive and relevant than ever before. He'll share why they decided to take on team work, how they did it, and even let us in on some of the pitfalls along the way. This isn't a session on theory. Dom will share practical insights from Atlassian and from over 100 other organisations where they've shared their way of working. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Overview Dive into the exciting world of coding with our comprehensive Coding with Scratch course. From the very start, you’ll be introduced to the basics, including how to get started with Scratch, creating and manipulating sprites, and setting up engaging backdrops. As you progress, you'll explore essential coding concepts such as motion blocks, looks, sound, and events, giving you a solid foundation in coding fundamentals. The course continues with in-depth tutorials on control, operators, sensing, and variables, which are crucial for developing complex coding projects. A sample activity and guidance on creating your own sample activities will provide practical, hands-on experience. Perfect for beginners and those looking to enhance their coding skills, this course offers a structured approach to mastering coding with Scratch, equipping you with the tools to build your own interactive projects and games. So enrol in this course today to fast-track your career ladder. Key Features of the Course: FREE Coding with Scratch CPD-accredited certificate Get a free student ID card with Coding with Scratch training (£10 applicable for international delivery) Lifetime access to the Coding with Scratch course materials The Coding with Scratch program comes with 24/7 tutor support Get instant access to this Coding with Scratch course Learn Coding with Scratch training from anywhere in the world The Coding with Scratch training is affordable and simple to understand The Coding with Scratch training is entirely online How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the Coding with Scratch course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Coding with Scratch. It is available to all students, of all academic backgrounds. Requirements Our Coding with Scratch is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Explore diverse career opportunities with our Coding with Scratch course: Junior Software Developer: £25,000 - £35,000 Game Designer: £28,000 - £40,000 Coding Instructor: £22,000 - £30,000 Interactive Media Designer: £30,000 - £45,000 Educational Technologist: £25,000 - £38,000 App Developer: £30,000 - £50,000 Course Curriculum 5 sections • 17 lectures • 01:54:00 total length •Meet your instructor: 00:01:00 •Article 1: 00:58:00 •Article 2: 00:10:00 •Getting Started with Scratch: 00:02:00 •Sprites: 00:03:00 •Backdrops: 00:02:00 •Motion blocks: 00:04:00 •Looks: 00:05:00 •Sound: 00:02:00 •Events: 00:04:00 •Control: 00:05:00 •Operators: 00:01:00 •Sensing: 00:05:00 •Variables: 00:03:00 •Sample Activity: 00:01:00 •How to make a sample activity: 00:08:00 •Assignment - Coding with Scratch: 00:00:00

Do you want to make a difference in your organisation and ensure that customers receive high-quality services? Are you interested in a career that offers exciting opportunities for growth and development? If so, the quality and service delivery industry may be the right fit for you. Delivering quality services is essential in any industry. Gain a comprehensive understanding of managing quality and service delivery through this course. Learn how to continuously improve and manage quality, build a strong team, and meet stakeholder expectations. With the increasing demand for quality services, there is a growing need for individuals who have the skills and knowledge to manage and improve service delivery processes. This industry offers various career paths, including quality management, operations management, customer service, and process improvement. Learning outcomes: Understand the importance of stakeholders in quality service delivery Identify and implement continuous improvement strategies Manage and lead teams towards quality service delivery Utilise theories of quality to improve processes Evaluate and improve quality management systems Ensure customer satisfaction through effective service delivery In today's competitive market, delivering high-quality services is essential to gain a competitive edge. This course will provide you with the knowledge and skills to manage quality and service delivery effectively. You will gain a deep understanding of the importance of stakeholders and their expectations, and how to continuously improve service delivery processes. You will explore various theories of quality and learn how to apply them to your organisation's processes to achieve quality service delivery. Additionally, you will learn how to build and manage teams to ensure effective service delivery. By the end of this course, you will be equipped to evaluate and improve quality management systems and ensure customer satisfaction. Whether you are a manager or an aspiring professional looking to improve your skills, this course is for you. It is designed for individuals working in any industry where service delivery is a key factor in success. Certification Upon completion of the course, learners can obtain a certificate as proof of their achievement. You can receive a £4.99 PDF Certificate sent via email, a £9.99 Printed Hardcopy Certificate for delivery in the UK, or a £19.99 Printed Hardcopy Certificate for international delivery. Each option depends on individual preferences and locations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Managers and team leaders Quality assurance professionals Operations managers Customer service professionals Career path Quality Manager (£30,000 - £60,000 per annum) Operations Manager (£25,000 - £60,000 per annum) Customer Service Manager (£20,000 - £50,000 per annum) Process Improvement Manager (£30,000 - £70,000 per annum) Service Delivery Manager (£30,000 - £60,000 per annum) Business Analyst (£25,000 - £55,000 per annum)

If you've ever considered working as a Product Support Engineer but felt like you lack the knowledge and skills to launch your career, this course might be what you want! The Product Support Engineer course will allow you to equip yourself with a solid foundation and develop more advanced skills on that foundation. Enrol today to learn all the required knowledge and skills to pursue a rewarding career in the relative industry. The Product Support Engineer course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Product Support Engineer. Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Product Support Engineer course, you will get a widely respected accreditation and a deeper knowledge of the topic. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Product Support Engineer training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Product Support Engineer training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

If you've ever considered working as a Product Quality Manager but felt like you lack the knowledge and skills to launch your career, this course might be what you want! The Product Quality Manager course will allow you to equip yourself with a solid foundation and develop more advanced skills on that foundation. Enrol today to learn all the required knowledge and skills to pursue a rewarding career in the relative industry. The Product Quality Manager course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Product Quality Manager. Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Product Quality Manager course, you will get a widely respected accreditation and a deeper knowledge of the topic. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Product Quality Manager training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Product Quality Manager training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Introducing the Quality Management: ISO 9001:2015 Training Bundle-a pathway to success in the world of quality assurance! Quality management ensures consistent product and service delivery, customer satisfaction, and organisational effectiveness. To excel in quality management, our competently crafted content will empower you with the theoretical knowledge to develop effective strategies, make informed decisions, and drive organisational success. In the UK, the income of quality management professionals ranges from £25K to £80K annually, depending on the level of expertise. This bundle comprises two comprehensive courses: ISO 9001:2015 and Quality Management and Strategic Training - ISO 9001. With a focus on optimising organisational processes and delivering value, this bundle equips you with the knowledge and insights to establish and maintain effective quality management systems in line with the ISO 9001 standard. Each course in this Quality Management: ISO 9001:2015 Training bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This Quality Management: ISO 9001:2015 Training bundle promises education and an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Course 01: ISO 9001:2015 Course 02: Quality Management and Strategic Training - ISO 9001 Learning Outcomes: By completing this comprehensive Quality Management: ISO 9001:2015 Training bundle, you will be able to: Understand the principles, requirements, and significant changes introduced in ISO 9001:2015, gaining a solid foundation in quality management systems. Apply the concepts of the organisation's context, leadership, planning, support, operation, performance evaluation, and improvement as outlined in the ISO 9001:2015 standard. Develop and establish quality objectives that align with the organisation's strategic goals and ensure continual improvement. Conduct effective performance evaluations to monitor the effectiveness of quality management systems and identify areas for enhancement. Utilise quality management principles to guide decision-making and drive organisational excellence. Implement the necessary steps to comply with ISO 9001:2015 requirements, ensuring adherence to best practices in quality management. Our Quality Management: ISO 9001:2015 Training bundle takes a theoretical approach, providing you with a solid foundation in quality management principles and practices. You will find an in-depth exploration of the concepts, requirements, and strategies involved in implementing ISO 9001:2015. The ISO 9001:2015 course covers an extensive range of topics, starting with an introduction to ISO 9001:2015 and exploring each clause in detail. From Clause 4, which focuses on the context of the organisation, to Clause 10, which delves into continual improvement, you will gain a comprehensive understanding of the requirements and principles of ISO 9001:2015. The Quality Management and Strategic Training - ISO 9001 course includes key aspects such as quality management principles and objectives, the major changes introduced in ISO 9001:2015, process approach, and performance evaluation. By studying these concepts, you will acquire the tools and insights necessary to align your organisation's quality management systems with international standards and drive sustainable quality improvement. Take a leap towards a rewarding career in quality management. Enrol in the Quality Management: ISO 9001:2015 Training bundle today and elevate your understanding of quality systems to new heights. Join us on this transformative journey! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the Quality Management: ISO 9001:2015 Training bundle is: Professionals seeking to enhance their knowledge and understanding of ISO 9001:2015 and quality management systems. Quality managers, quality assurance personnel, and those responsible for implementing and maintaining quality management systems within organisations. Individuals involved in auditing and assessing the compliance of organisations with ISO 9001:2015 requirements. Managers and leaders who want to drive organisational excellence and establish a culture of quality. Individuals aspiring to pursue a career in quality management and seeking a comprehensive understanding of ISO 9001:2015. Requirements Without any formal requirements, you can delightfully enrol in this Quality Management: ISO 9001:2015 Training bundle. Career path Our Quality Management: ISO 9001:2015 Training bundle will prepare you for a range of careers, including: Quality Manager: £30K - £60K Quality Assurance Analyst: £25K - £45K Compliance Officer: £25K - £50K Internal Auditor: £25K - £45K Process Improvement Specialist: £30K - £60K Quality Consultant: £35K - £70K Operations Manager: £35K - £80K Certificates CPD Quality Standard Certificate Digital certificate - Included CPD Quality Standard Hardcopy Certificate Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

We all know the state of our environment is bad, and more importantly, it doesn't look like it's getting any better. Currently, climate change and environmental effects are at their best. This course provides in-depth knowledge of environmental issues, environmental management systems, and thorough discussion related to environmental law and policy. If you are concerned about the current environmental mismanagement around the globe and you don't have enough time to commit long hours of studying to enhance your knowledge about environmental management, then you have come to the right place. This Environment Management course will assist you in assessing the current state of your environmental activities as well as upgrading your existing knowledge and skills. Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Start your learning journey with this straight away and take a step forward in securing a better future! Why Prefer Our Environment Management Course? Opportunity to earn a certificate accredited by CPD after completing this Environment Management course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the Environment Management program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of The Environment Management Course: Module 01: Environment and Ecology This module covers the following topics: Environment Ecology Environmental and Ecological Concerns Sustainable Development Module 02: Environmental Issues This module covers the following topics: Climate Change Ozone Depletion Acid Precipitation Water and Soil Degradation Air Pollution and Quality Habitat and Biodiversity Reduction Chemical Disposal and Use Module 03: Environmental Planning This module covers the following topics: Goals Approaches to Environmental Management Planning Framework Module 04: Environmental Management System This module covers the following topics: Environmental Management ISO 14000s IS0 Standards Drivers for EMS Application Environmental Management Plan Eco-Management and Audit Scheme (EMAS) Module 05: Ecosystem Management This module covers the following topics: Ecosystem Ecosystem-Based Management Advantages of Ecosystem Approach Disadvantages of Ecosystem Approach Millennium Ecosystem Assessment Eco-Audit Module 06: Environmental Law and Policy This module covers the following topics: EU Environmental Policy UK Regulatory Framework Environmental Legislation Register Benefits of Environmental Policy Module 07: Improving Environmental Performance This module covers the following topics: Environmental Improvement Competence Training Awareness Roles and Responsibilities of EMS Environmental Manager Module 08: Environmental Management Audit This module covers the following topics: Environmental Audit The ISO 14000 Auditing Standards The Audit Process Module 09: Situational Environmental Management This module covers the following topics: Human Vulnerability Environmental Problems and Developing Countries Environmental Problems and Transitional Countries Integrated Area Approaches Adaptive and Flexible Approaches Module 10: Review and Performance This module covers the following topics: PDCR Cycle Management Review KPI Assessment Process Once you have completed all the modules in the Environment Management course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Environment Management course. Get a Certification of Completion The learners have to successfully complete the assessment of this Course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is completely online, and there are no prerequisites for this course. This course can be taken by: Anybody who is interested in environmental management. Anyone who wants to know about environment management policies. You do not need any prior experience for this course. This course is entirely online. Requirements You will not need any prior background or expertise to enrol in this course. Career path This diverse field has various career opportunities. You can explore several career options, like: Environment Manager(salary £ 55,00 -£65,000) Sustainability Manager (salary £45,000-£50,000) Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.