Step into the fascinating world of sports and psychology with our dynamic 8-course bundle - "Sports Agent, Sports Psychology with Influencing and Negotiating." This bundle amalgamates a comprehensive range of theoretical knowledge essential for the sports industry. Among the collection are 3 QLS endorsed courses - Sports Agent, Sports Psychology Training, and Influencing and Negotiating. These in-depth courses not only introduce you to the intriguing interplay of sports and psychology, but also equip you with the theoretical knowledge required to negotiate and influence effectively. Upon completion, you'll receive a hardcopy certificate to acknowledge your dedication and growth. Key Features of the Sports Agent, Sports Psychology with Influencing and Negotiating Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our [Course_Title] bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Sports Agent QLS Course 02: Sports Psychology Training QLS Course 03: Influencing and Negotiating 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Sports Therapy Course 02: Sports Nutrition Course 03: Sports Coaching & Fitness Training Course 04: Sports Medicine Fundamentals Course 05: Hydrotherapy In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Sports Agent, Sports Psychology with Influencing and Negotiating courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain a solid understanding of the roles and responsibilities of a sports agent. Develop an appreciation for the field of sports psychology. Learn effective techniques for influencing and negotiating in the sports industry. Acquire theoretical knowledge about sports therapy and nutrition. Unleash your potential with our "Sports Agent, Sports Psychology with Influencing and Negotiating" bundle. These 8 courses have been designed to give you a broad theoretical understanding of various aspects of the sports industry. Ranging from sports agent fundamentals to sports psychology and advanced negotiating techniques, these 3 QLS endorsed courses and 5 CPD QS accredited courses provide a holistic learning experience. With a hardcopy certificate upon completion of the QLS courses, you will have a testament to your commitment to professional development. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals with a keen interest in sports and psychology. Those seeking to enhance their understanding of negotiation and influencing techniques. Professionals looking to broaden their knowledge in sports nutrition, therapy, and coaching. Career path Sports Agent - Salary Range: £20,000 - £1,000,000+ Sports Psychologist - Salary Range: £31,000 - £37,000 Hydrotherapist - Salary Range: £18,000 - £30,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Construction Management, WELL Building Standard & Construction Safety courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Construction Management, WELL Building Standard & Construction Safety. Whether you're a student, recent graduate, or job seeker, our Construction Management, WELL Building Standard & Construction Safety bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Construction Management, WELL Building Standard & Construction Safety Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Construction Management, WELL Building Standard & Construction Safety bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Construction Management QLS Course 02: WELL Building Standard QLS Course 03: Construction Safety 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Construction Industry Scheme (CIS) Course 02: Construction Cost Estimation Diploma Course 03: Construction Safety Course 04: Landscape Architecture Course 05: Land Surveying In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes of this Bundle: Master the foundational principles and techniques of Construction Management, WELL Building Standard & Construction Safety. Develop advanced proficiency in Construction Management, WELL Building Standard & Construction Safety methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Construction Management, WELL Building Standard & Construction Safety. Enhance your problem-solving and critical thinking abilities within the context of Construction Management, WELL Building Standard & Construction Safety. This bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Construction Management, WELL Building Standard & Construction Safety. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Construction Management, WELL Building Standard & Construction Safety bundle, giving you the recognition you deserve. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to establish a career in the construction industry Professionals seeking to enhance their existing skills and knowledge Anyone interested in learning more about construction management, safety regulations and sustainable building design Career path Landscape Architect: £22,000 - £45,000 Land Surveyor: £20,000 - £45,000 Construction Cost Estimator: £24,000 - £48,000 Health and Safety Officer: £25,000 - £50,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Family Law, Paralegal & Wills and Probate Law courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Family Law, Paralegal & Wills and Probate Law. Whether you're a student, recent graduate, or job seeker, our Family Law, Paralegal & Wills and Probate Law bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Family Law, Paralegal & Wills and Probate Law Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Family Law, Paralegal & Wills and Probate Law bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Family Law QLS Course 02: Paralegal QLS Course 03: Wills and Probate Law 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Legal Advisor Course 02: Legal Secretary Course 03: Document Control Course 04: Conveyancing Course 05: Employment Law In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes of the Family Law, Paralegal & Wills and Probate Law Bundle: Master the foundational principles and techniques of Family Law, Paralegal & Wills and Probate Law. Develop advanced proficiency in Family Law, Paralegal & Wills and Probate Law methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Family Law, Paralegal & Wills and Probate Law. Enhance your problem-solving and critical thinking abilities within the context of Family Law, Paralegal & Wills and Probate Law. This bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Family Law, Paralegal & Wills and Probate Law. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within this bundle, giving you the recognition you deserve. CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in a career in law and legal services Paralegals and legal assistants looking to expand their knowledge and skills Students pursuing a degree in law or a related field Professionals in the legal field seeking career advancement Career path Paralegal - £22,000 to £35,000 per annum Legal Secretary - £22,000 to £30,000 per annum Legal Advisor - £30,000 to £50,000 per annum Conveyancing - £25,000 to £40,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Enter the exciting world of commerce with our "Business (Development, Management and Marketing)" course bundle. This remarkable package consists of 3 QLS-endorsed courses - 'Business Development', 'Business Management', and 'Marketing Strategies for Business', each offering a prestigious hardcopy certificate upon completion. But the journey doesn't end there! We've included 5 CPD QS accredited courses covering key areas of business - 'Diploma in Business Analysis', 'Business Plan', 'Basic Business Finance', 'Digital Marketing Business Tips', and 'Basic Business Communication Skills'. Together, these eight courses provide comprehensive theoretical knowledge, laying the groundwork for your success in the business sphere. Key Features of the Business (Development, Management and Marketing) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Business (Development, Management and Marketing) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Business Development QLS Course 02: Business Management QLS Course 03: Marketing Strategies for Business 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Diploma in Business Analysis Course 02: Business Plan Course 03: Basic Business Finance Course 04: Digital Marketing Business Tips Course 05: Basic Business Communication Skills In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Business (Development, Management and Marketing) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Develop a comprehensive understanding of business development and management. Master the intricacies of marketing strategies for business success. Gain theoretical knowledge on conducting effective business analysis. Learn to develop compelling business plans that attract investment. Understand the basics of business finance to ensure financial health. Obtain insights into digital marketing tactics for today's digital era. This bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Business (Development, Management and Marketing). With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Career path Business Development Manager - £30,000-£70,000 Marketing Manager - £25,000-£60,000 Project Manager - £25,000-£60,000 Operations Manager - £25,000-£50,000 Sales Manager - £25,000-£50,000 Brand Manager - £25,000-£45,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Level 4 QLS Endorsed Course | QLS Endorsed Certificate Included | 5 Career Guided Courses | CPD Accredited
24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Are you aware that supply chain disruptions impacted over 60% of UK businesses last year? In the fast-paced world of commerce, effective Supply Chain Management is the linchpin of successful businesses, optimising everything from production to delivery to satisfy modern-day consumer demands. In the UK, a reported increase in online shopping by 46% has highlighted the ever-growing need for robust Supply Chain Management systems, making these skills more relevant than ever. This comprehensive training bundle provides a well-rounded education in supply chain management and quality assurance. You'll gain a thorough understanding of logistics principles, procurement strategies, and quality control measures. You will gain a comprehensive understanding of the supply chain by exploring important topics such as product management, retail operations, and financial analysis throughout the programme. You'll also improve decision-making abilities under duress and increase productivity at work. This Supply Chain Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 150 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Supply Chain Management & Quality Assurance (QA) bundle, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for absolutely free. This Supply Chain Management & Quality Assurance (QA) Bundle Package includes: Main Course: Diploma in Supply Chain Management at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: Quality Assurance (QA) Manager Course 02: Commercial Law Course 03: Procurement and Supply Operations Course 04: Retail Management Skills Course 05: Product Management Course 06: Workplace Productivity Course Course 07: Financial Analysis Course Course 08: Material Management Course 09: Business Analyst: Project Management Techniques Course 10: Decision-Making in High-Stress Situations So enrol now in this Supply Chain Management & Quality Assurance (QA) Today to advance your career! Learning Outcomes of Supply Chain Management & Quality Assurance (QA) Bundle: Gain a comprehensive understanding of supply chain management principles and quality assurance practices. Develop project management skills tailored for supply chain and quality assurance projects. Enhance decision-making abilities in high-stress situations within the supply chain and quality assurance contexts. Acquire knowledge of legal aspects relevant to supply chain management and quality assurance. Improve skills in logistics, procurement, inventory management, and quality control. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Supply Chain Management Get a free student ID card with Supply Chain Management Training program (£10 postal charge will be applicable for international delivery) The Supply Chain Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Supply Chain Management course materials The Supply Chain Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Diploma in Supply Chain Management at QLS Level 5 An Overview Role of Logistics Customer Response Principles & Systems Supply Chain System & Principles Global Supply Chain Operations Inventory Strategies for Supply Chain Warehouse Management & Operations Supply Chain Design & Monitoring Supply Chain Network & Evaluating Supply Chain Planning & New Business Concepts Aligning your Supply Chain Process with Your Business Course 01: Quality Assurance (QA) Manager Concept Of Quality Customer Input To Quality Plan Quality Quality Control Six Sigma Course 02: Commercial Law Module 1: Introduction Of Commercial Law Module 2: Business Organisations Module 3: International Trade: The Theory, The Institutions, And The Law Module 4: Sales Of Goods Law Module 5: Consumer Law And Protection Module 6: E-Commerce Law Module 7: Competition Law =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 285 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Supply Chain professionals Business strategy consultants Operations management staff Quality Assurance personnel Logistics coordinators Entrepreneurs and business owners Requirements You will not need any prior background or expertise to enrol in this bundle. Career path This Supply Chain Management & Quality Assurance (QA) bundle course aims to help you get the job or even the long-awaited promotion of your dreams such as: Supply Chain Manager Quality Assurance Manager Procurement Specialist Project Manager Compliance Officer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Supply Chain Management at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
Mental Health: Level 2 Certificate in Awareness of Mental Health Course Online Employers in the United Kingdom, particularly those in the health and social care sectors, are increasingly interested in their staff having a good understanding of various mental health problems. The demand for mental health skills and resources has steadily increased over the last decade, but it has increased since COVID19. Employees and employers have placed mental health awareness at the top of their priority lists. This Mental Health: Level 2 Certificate in Awareness of Mental Health Course will teach you about various aspects of mental illness and will help you improve your skills. This Mental Health: Level 2 Certificate in Awareness of Mental Health Coursequalification will help you to gain a thorough understanding of mental health needs and how to deal with them. The Mental Health: Level 2 Certificate in Awareness of Mental Health Course includes a wide range of mental health issues and how they affect individuals. You will also learn how to manage these illnesses and work with people on tackling mental health problems. Special Offers of this Mental Health: Level 2 Certificate in Awareness of Mental Health Course This Mental Health: Level 2 Certificate in Awareness of Mental Health Course includes a FREE PDF Certificate. Lifetime access to this Mental Health: Level 2 Certificate in Awareness of Mental Health Course Instant access to this Mental Health: Level 2 Certificate in Awareness of Mental Health Course Get FREE Tutor Support from Monday to Friday in this Mental Health: Level 2 Certificate in Awareness of Mental Health Course Courses are included in this Mental Health: Level 2 Certificate in Awareness of Mental Health Course Bundle: Course 01: Level 2 Certificate in Awareness of Mental Health Course 02: Level 6 Diploma in Health and Social Care Management Course 03: Level 5 Diploma in Family Support Worker Course 04: Level 3 Diploma in Healthcare Support Course 05: Level 3 Award in Health and Social Care Course Course 06: Level 2 Certificate in Understanding the Care and Management of Diabetes Course 07: Level 2 Certificate in Understanding Safeguarding and Prevent Course 08: Level 2 Award in Awareness of Dementia Course 09: Level 2 Youth Work Certificate Course Course 10: Adults Support Worker Course Course 11: Safeguarding Vulnerable Adults Training Course 12: Clinical Psychology Diploma Course 13: Healthcare Management Training Course 14: Diploma in Mastering Psychology Other Benefits of Mental Health: Level 2 Certificate in Awareness of Mental Health Course Bundle: Free 14 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Mental Health: Level 2 Certificate in Awareness of Mental Health Course] Mental Health: Level 2 Certificate in Awareness of Mental Health Course Online Industry Experts Designed this Mental Health: Level 2 Certificate in Awareness of Mental Health Course into 6 detailed modules. Course Curriculum of Mental Health: Level 2 Certificate in Awareness of Mental Health Course Module 01: Understanding Mental Health Module 02: Understanding Stress Module 03: Understanding Anxiety Module 04: Understanding Phobias Module 05: Understanding Depression Module 06: Understanding Postnatal Depression Module 07: Understanding Bipolar Disorder Module 08: Understanding Schizophrenia Module 09: Understanding Dementia Module 10: Understanding Eating Disorders Module 11: Understanding Attention Deficit Hyperactivity Disorder Module 12: Understanding Obsessive-Compulsive Disorder - OCD Module 13: Understanding Post-Traumatic Stress Disorder - PTSD Assessment Method of Level 2 Certificate in Awareness of Mental Health Course After completing each module of the Mental Health: Level 2 Certificate in Awareness of Mental Health Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 2 Certificate in Awareness of Mental Health Course After completing the MCQ/Assignment assessment for this Mental Health: Level 2 Certificate in Awareness of Mental Health Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Mental Health: Level 2 Certificate in Awareness of Mental Health Course Online This Mental Health: Level 2 Certificate in Awareness of Mental Health Course is ideal for anyone who wants to start a career in the mental health care sector or who already works in this field and wants to learn more about mental health awareness. Requirements Mental Health: Level 2 Certificate in Awareness of Mental Health Course Online Students who intend to enrol in this Mental Health: Level 2 Certificate in Awareness of Mental Health Course must meet the following requirements: Mental Health: Good command of the English language Mental Health: Must be vivacious and self-driven Mental Health: Basic computer knowledge Mental Health: A minimum of 16 years of age is required Career path Mental Health: Level 2 Certificate in Awareness of Mental Health Course Online If you enrol in this Level 2 Certificate in Awareness of Mental Health Course, it could lead to a career in Education and Childcare. This is especially useful for careers like: Social Work Assistant (£12,500 to £25,000) Mental Health Nurse (£25,654 to £45,838) Psychological Wellbeing Practitioner (£25,654 to £45,838)
Overview Proper mental health support requires a great understanding of different mental illnesses. So, whether you want to work in the relevant field, you must develop a clear understanding of mental health illness and how to support the patients. Our Online Mental Health Support Worker Training can help you out. The Online Mental Health Support Worker Training course will provide detailed lessons on mental health support. Here you will learn about various mental health disorders like mood disorders, eating and sleeping disorders, stress, anxiety and more. The course will endure you have a clear understanding of the medication and therapy used for mental disorders. The course will also teach you how to handle people with suicidal tendencies. Finally, you will receive a lesson on the role of the Community Mental Health Team. Course Preview Learning Outcomes Understand the role of mental health support worker Learn about childhood and adolescent psychiatric disorders Enhance your knowledge of different types of mental health illnesses such as mood disorders, anxiety, eating disorder etc Develop a clear understanding of the medication and therapy used to treat mental health issues Deepen your understanding of the Community Mental Health Team Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Mental Health Support Mental Health First Aid Who Should Take this Online Mental Health Support Worker Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge Are There Any Entry Requirements? This Online Mental Health Support Worker Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Online Mental Health Support Worker Training Certification After completing and passing the Online Mental Health Support Worker Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Pathâ This exclusive Online Mental Health Support Worker Training will equip you with effective skills and abilities and help you explore career paths such as Psychiatric Assistant Mental Health Support Worker Mental Health First Aider Module 01: Introduction to Mental Health Introduction to Mental Health 00:19:00 Module 02:Community Mental Health Teams (CMHTs) Community Mental Health Teams (CMHTs) 00:17:00 Module 03:Eating and Sleeping Disorders Eating and Sleeping Disorders 00:43:00 Module 04:Medication and Therapy Medication and Therapy 00:31:00 Module 05: Mental Health Legislation and Services Mental Health Legislation and Services 00:28:00 Module 06:Mood Disorders Mood Disorders 00:21:00 Module 07:Overview of Mental Health Support Worker Overview of Mental Health Support Worker 00:14:00 Module 08:Personality Disorders Personality Disorders 00:41:00 Module 9:Schizophrenia Schizophrenia 00:25:00 Module 10:Childhood and Adolescent Psychiatric Disorders Childhood and Adolescent Psychiatric Disorders 00:24:00 Module 11:Self-Harm and Suicide Self-Harm and Suicide 00:19:00 Module 12:Stress and Anxiety Disorders Stress and Anxiety Disorders 00:31:00 Module 13:The Participation of The Service User The Participation of The Service User 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
At the first look, handling a difficult customer may seem like a thankless job. Fortunately, you can develop skills to adapt to the challenges demanding clients pose and extend these skills to handling difficult individuals and situations throughout your daily life. In this course, you will learn how to improve the focus of your thoughts and feelings, how to deal with stress, and how to listen and empathise with others. You will find out how to meet the challenges other people pose in both your professional and personal life. Implementing the guidelines in this course is the first step in a process towards forever changing how you interact with others. Course Highlights Customer Service Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Customer Service Skills Training into 15 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 12 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Customer Service Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Customer Service Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Customer Service Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Relations & Dealing Course Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management CRM 00:30:00 Benefits of CRM 00:30:00 CRM System 00:30:00 Mock Exam Mock Exam- Customer Service Skills Training 00:20:00 Final Exam Final Exam- Customer Service Skills Training 00:20:00