10595 Courses delivered Online

Effective communication in the workplace is part and parcel of our daily lives, but not everyone is a natural.  Do you find it tough standing up in front of people? Does the thought of engaging with audiences in any setting fill you with anxiety? Is doing a remote video message to colleagues on Zoom or Teams a tough call? Do you do it regularly but need some professional guidance on whether it’s working? At CoComms we can improve every aspect of your performance and offer a range of tips and techniques to help manage these environments and keep your audience engaged and interested. Public Speaking and Presentation Training In a professional setting it’s vital to come across as dynamic, trustworthy, credible and real. You want people to trust you and in turn get behind your vision or plan or proposal. If you can achieve this you can improve your confidence, your engagement and your prospects. Our training is designed to hone your presentation skills so whether you are pitching for work, taking colleagues through change or speaking to a new audience, you can do it with a clarity and confidence that makes your messages clear and insightful. The training includes: Perfecting your slides Working to produce a clean, easy to navigate slide deck that give logic and flow to your presentation. Developing your storytelling We use our journalistic techniques to show you how to build a story to keep your audience engaged with a well-structured and entertaining presentation. Calls to Action Make sure it is clear what you want to achieve and what you want from your audience. Rehearse and Review We film and then playback a range of practical presentation exercises so we can review your performance and work to make any improvements. Conference and Panel Training The audience at a conference may be a captive one, but that doesn’t mean they are always listening and engaging with what you have to say. We can make sure your keynote speech or panel contribution is memorable, appreciated by your audience and beneficial to your business. Our training looks at preparing for and delivering a speech from start to finish and includes: Defining your big ideas What is it you want to say and what do you want your audience to remember? Develop your narrative and script How can you get across your message using storytelling. Choosing the right language How vibrant and energised language can make the difference in your speech. The tips and tricks to make sure your speech is memorable How vocabulary and delivery techniques ensure your words are heard. Controlling the message How to deal with unhelpful questions and return to the main aspects of your story. Stakeholder Communication Training Engaging effectively with stakeholders with clarity and confidence can make all the difference to your relationships. A successful “town hall” meeting can win over your sceptics, convince those who are unsure and build a common goal between your business and stakeholders. Our stakeholder communication training prepares you for these vital meetings and includes: Focusing the meeting We look at how to control the meeting so the important business is covered and how to prepare for any questions or comments you may receive. Keep control of the conversation We teach you conversational techniques to focus on the main points without being too assertive or dismissive. Rehearse and Review We use video and practical role-play exercises to assess your performance and look for ways to improve. Breaking down the information We look at how to present facts and figures without overwhelming (or boring!) your audience. Our techniques will help you narrate the message in a clear and comprehensive way. Making an impact Using our journalistic experience we will work with you to develop your presentation skills to make the biggest impact and demonstrate credibility and authority. Video Calls for Business The world has changed. Now is the time to ensure your business is changing too. Many in-person meetings, conferences, networking events and clients hosting are, for now, a thing of the past. These face-to-face interactions have been replaced by video calls, webinars and online events. So, how do you develop contacts, maintain relationships and manage your team in this new virtual world? How do you look and sound confident, be heard, and build trust and credibility through a computer screen? At CoComms, we are online communications experts and our years of experience in broadcasting mean we understand how to engage a virtual audience. Interactive and practical training We work with you through a variety of scenarios to analyse your performance on video calls. Feedback on your performance We offer supportive, positive feedback and share our tried and tested techniques so you can improve. Make Video Calls work for you Through our training you will become more confident, more productive and more dynamic on video calls. Contact us If you have a query regarding any of our services or would like to book a consultation for free initial advice and guidance please get in touch

Duration 2 Days 12 CPD hours This course is intended for This course is for IT network or security professionals who have practical experience with the ProxySG in the field and wish to master the advanced network security of the ProxySG. Overview Solve common authentication and SSL issuesUnderstand the underlying architecture of SGOSMonitor and analyze ProxySG performanceUse policy tracing as a troubleshooting tool The ProxySG 6.6 Advanced Administration course is intended for IT professionals who wish to learn to master the advanced features of the ProxySG. Using Authentication Realms Describe the benefits of enabling authentication on the ProxySG Describe, at a high level, the ProxySG authentication architecture Understand the use of IWA realms, with both IWA Direct and IWA BCAAA connection methods Understanding Authentication Credentials Describe how NTLM and Kerberos authentication work in both IWA direct and IWA BCAAA deployments Configure the ProxySG to use Kerberos authentication Understanding Authentication Modes Describe authentication surrogates and authentication modes Describe ProxySG authentication in both explicit and transparent deployment mode Understanding HTTPS Describe key components of SSL encryption Describe how the SSL handshake works Describe some of the legal and security considerations related to use of the SSL proxy Managing SSL Traffic on the ProxySG Describe how the SSL proxy service handles SSL traffic Describe the standard keyrings that are installed by default on the ProxySG Identify the types of security certificates that the ProxySG uses Optimizing SSL Interception Performance Configure the ProxySG to process SSL traffic according to best practices for performance SGOS Architecture Identify key components of SGOS Explain the interaction among client workers and software workers in processing client requests Explain the significance of policy checkpoints Describe key characteristics of the SGOS storage subsystem Explain the caching behavior of the ProxySG Caching Architecture Describe the benefits of object caching on the ProxySG Explain the caching-related steps in a ProxySG transaction Identify and describe the HTTP request and response headers related to caching Describe, in general terms, how the ProxySG validates cached objects to ensure freshness Explain how the ProxySG uses cost-based deletion, popularity contests, and pipelining to improve object caching System Diagnostics Describe the use of the health monitor and health checks Explain the use of the event and access logs Describe the information available in advanced URLs and sysinfo files Describe the function of policy tracing and packet captures Introduction to Content Policy Language (CPL) Describe the fundamental concepts and purposes of ProxySG policy transactions Understand the relationship of layers, rules, conditions, properties, and triggers Describe the two types of actions in CPL Describe how to write, edit, and upload CPL code Using Policy Tracing for Troubleshooting Identify the two main types of ProxySG policy traces Describe the various sections of a policy trace result Configure a global and policy-driven trace Access and interpret policy trace results ProxySG Integration Identify other Symantec products that can be used as part of a complete security solution

Pharmacy Technician: Pharmacy Technician Online Introducing Our Comprehensive Course: Pharmacy Technician If you want to learn about Pharmacy Technician: Pharmacy Technician and become an expert in the field, you have arrived at the right place. Industry experts designed this Pharmacy Technician: Pharmacy Technician course to enable you to learn quickly and efficiently and at your own pace and convenience. Make an important contribution to the UK healthcare system by ensuring that your community can rely on you for support and excellent customer service. This Pharmacy Technician: Pharmacy Technician course teaches you everything you need to know to become a Pharmacy Technician or Pharmacy Technician Assistant and provide support and stability to your team. Enrol in this Pharmacy Technician: Pharmacy Technician UK Online course to get a head start on a career in healthcare. Unlock the Power of Pharmacy Technician: Pharmacy Technician Course: Enrol Now! Why choose this Pharmacy Technician: Pharmacy Technician Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Pharmacy Technician: Pharmacy Technician Course developed by industry experts. After each module Pharmacy Technician: Pharmacy Technician Course, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Pharmacy Technician: Pharmacy Technician Course. Main Course: Pharmacy Technician Additional Courses Course 01: Nursing Assistant Diploma Course 02: Healthcare Assistant Course 03: Level 5 Diploma in Medical & Clinical Administration [ Note: Free PDF certificate as soon as completing the Pharmacy Technician: Pharmacy Assistant course] Pharmacy Technician: Pharmacy Technician Online This Pharmacy Technician: Pharmacy Technician course consists of 09 modules. Course Curriculum of Pharmacy Technician: Pharmacy Technician Course Module 01: An Overview of Pharmacy Assistant and Technician Module 02: Understanding the Pharmacy Assistant Patient Counselling Guide Module 03: Understanding Communication in Pharmacy Settings Module 04: Understanding the Pharmacy Team and Practices Module 05: Understanding Prescription and Dispensing in Pharmacies Module 06: Understanding Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 07: Understanding Inventory Control and Management in Pharmacies Module 08: Understanding Standard Operating Procedures (SOPs) Module 09: Understanding Health and Safety Risks Assessment and Pharmaceutical Terminology Assessment Method of Pharmacy Technician: Pharmacy Technician Online After completing the Pharmacy Technician: Pharmacy Technician Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Pharmacy Technician: Pharmacy Technician Online After completing the Pharmacy Technician: Pharmacy Technician course, you can instantly download your certificate for FREE. Who is this course for? Pharmacy Technician: Pharmacy Assistant Online This Pharmacy Technician: Pharmacy Technician course is suitable for becoming pharmacy technicians or working in the medical field. Requirements Pharmacy Technician: Pharmacy Technician Online To enrol in this Pharmacy Technician: Pharmacy Technician Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Pharmacy Technician: Pharmacy Technician Course. Be energetic and self-motivated to complete our Pharmacy Technician: Pharmacy Technician Course. Basic computer Skill is required to complete our Pharmacy Technician: Pharmacy Technician Course. If you want to enrol in our Pharmacy Technician: Pharmacy Technician Course, you must be at least 15 years old.

Diploma in Sports Massage Therapy Level 3 Course Online ➽➽➽ Buy 1 and Get 5 Courses FREE! The Sports Massage: Sports Massage Course is a technical-level qualification that aims to develop the knowledge, understanding, and technical skills required for a career as a Sports Massage Therapist, whether employed or self-employed. Do you want to start a career in Sports Massage: Sports Massage Course or improve your skills in this sector? Then this Diploma in Sports Massage course is for you. The Sports Massage: Sports Massage Course will also provide learners with the knowledge, skills, and techniques to plan, prepare for, and apply various sports massage methods to uninjured clients. At the end of the Sports Massage: Sports Massage Course, students will learn how to perform sports massage independently. Finally, this course is a fantastic way to advance your career. So, what have you got to lose? Enroll in this Sports Massage: Sports Massage Course right away! Main Course: Level 3 Certificate in Sports Massage Therapy Free Courses included with Diploma in Sports Massage Therapy Level 3 course Course 01: Sports First Aid Course 02: Diploma in Sports Nutrition Course 03: Sports Psychology for Coaches Course 04: Massage Therapy Course 05: Diet & Nutrition Course [ Note: Free PDF certificate as soon as completing the Diploma in Diploma in Sports Massage Therapy Level 3 course] Diploma in Sports Massage Therapy Level 3 Course Online Course Curriculum of Diploma in Sports Massage Therapy Level 3 Course Module 01: Anatomy and physiology for sports massage Module 02: Principles of health and fitness Module 03: Understand the principles of soft tissue dysfunction. Module 04: Professional practice in sports massage Module 05: Sports massage treatments Assessment Method of Diploma in Sports Massage Therapy Level 3 Course After completing Diploma in Sports Massage Therapy Level 3 Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Diploma in Sports Massage Therapy Level 3 Course After completing the Diploma in Sports Massage Therapy Level 3 Course, you can instantly download your certificate for FREE. Who is this course for? Diploma in Sports Massage Therapy Level 3 Course Online This Diploma in Sports Massage Therapy Level 3 Course is open to people of all backgrounds. Special Note: Our Diploma in Sports Massage Therapy Level 3 Course is knowledge Based course. If You want to get qualified, you can consider following options: Level 3 Diploma in Massage Therapy for Sports (RQF) Level 3 Diploma in Sports Massage Therapy (RQF) Level 4 Certificate in Massage Therapy for Sports (RQF) Level 4 Certificate in Sports Massage Therapy (RQF) Level 4 Diploma in Massage Therapy for Sports (RQF) Level 3 NVQ Diploma in Level 3 Certificate in Sports Massage Therapy (RQF) Requirements Diploma in Sports Massage Therapy Level 3 Course Online To enrol in this Diploma in Sports Massage Therapy Level 3 Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Sports Massage: Sports Massage Course. Be energetic and self-motivated to complete our Sports Massage: Sports Massage Course. Basic computer Skill is required to complete our Sports Massage: Sports Massage Course. If you want to enrol in our Sports Massage: Sports Massage Course, you must be at least 15 years old. Career path Diploma in Sports Massage Therapy Level 3 Course Online

Sports Massage: Sports Massage Course Online Unlock the Power of Sports Massage: Sports Massage Course: Enrol Now! The Sports Massage: Sports Massage Course is a technical-level qualification that aims to develop the knowledge, understanding, and technical skills required for a career as a Sports Massage Therapist, whether employed or self-employed. Do you want to start a career in Sports Massage: Sports Massage Course or improve your skills in this sector? Then this Sports Massage: Sports Massage Course is for you. Learners will gain knowledge and understanding of the theory underlying the practice of sports massage treatments, anatomy and physiology for sports massage, health and fitness principles, and soft tissue dysfunction principles in this qualification. The Sports Massage: Sports Massage Course will also provide learners with the knowledge, skills, and techniques to plan, prepare for, and apply various sports massage methods to uninjured clients. Learners will also gain skills in evaluating massage strategies and processes to inform future practice. At the end of the Sports Massage: Sports Massage Course, students will learn how to perform sports massage independently. Finally, this course is a fantastic way to advance your career. So, what have you got to lose? Enroll in this Sports Massage: Sports Massage Course right away! Main Course: Level 3 Certificate In Sports Massage Therapy Free Courses included with Sports Massage: Sports Massage Course: Course 01: Sports First Aid Course 02: Diploma in Sports Nutrition Course 03: Sports Psychology for Coaches Course 04: Massage Therapy Course 05: Aromatherapy [ Note: Free PDF certificate as soon as completing Sports Massage: Sports Massage Course] Sports Massage: Sports Massage Course Online This Sports Massage: Sports Massage Course consists of 05 modules. Course Curriculum of Level 3 Certificate In Sports Massage Therapy Module 01: Anatomy and physiology for sports massage Module 02: Principles of health and fitness Module 03: Understand the principles of soft tissue dysfunction Module 04: Professional practice in sports massage Module 05: Sports massage treatments Assessment Method of Sports Massage: Sports Massage Course After completing Sports Massage: Sports Massage Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Sports Massage: Sports Massage Course After completing the Sports Massage: Sports Massage Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Sports Massage: Sports Massage Course Online Our fully loaded Sports Massage: Sports Massage Course offers vital teachings and industry insights to both beginners in the sector and current employees. Whether you want to get your first job as a sports massage therapist or advance to a higher level of therapy-related sector, this Sports Massage: Sports Massage Course will help you. Requirements Sports Massage: Sports Massage Course Online To enrol in this Sports Massage: Sports Massage Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Sports Massage: Sports Massage Course. Be energetic and self-motivated to complete our Sports Massage: Sports Massage Course. Basic computer Skill is required to complete our Sports Massage: Sports Massage Course. If you want to enrol in our Sports Massage: Sports Massage Course, you must be at least 15 years old. Career path Sports Massage: Sports Massage Course Online Candidates who successfully complete our Sports Massage: Sports Massage Course may open a wide range of career opportunities.

The importance of social media marketing for businesses and organizations is no longer questioned. It has become a worldwide trend which helps businesses and organizations connect with their customers online. Now, every company needs a dynamic web presence. The Complete Online Course on Social Media for Business covers the concepts and application of social media marketing and will equip you with the skills to plan and implement a successful social media marketing strategy. You will understand the social media foundations, and how to plan goals and create a vision. You will learn how to meaningfully measure social media engagement using platforms such as Twitter, Facebook, blogs, LinkedIn, YouTube and their useful features. Who is this Course for? Complete Online Course on Social Media for Business is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Social Media Marketing Introduction 00:30:00 Understanding the Value of Social Media Buzz and What It Can Do For Your Business 01:00:00 Developing a Winning Social Media Marketing Plan 01:00:00 Setup and Manage a Facebook Page That Works 01:00:00 Tweet Your Way to Online Prominence 01:00:00 Build Your Network with LinkedIn 01:00:00 Captivate Your Audience with YouTube 01:00:00 Conclusion 00:15:00 Social Media Management for Business Module One - Getting Started 00:30:00 Module Two - What is Social Media? 00:30:00 Module Three - Defining Your Social Media Policy (I) 00:15:00 Module Four - Defining Your Social Media Policy (II) 00:30:00 Module Five - Creating a Living Document 00:30:00 Module Six - Keeping an Eye on Security 00:30:00 Module Seven - Rules to Follow When Posting (I) 00:30:00 Module Eight - Rules to Follow When Posting (II) 00:30:00 Module Nine - Benefits of Social Media 00:30:00 Module Ten - The Pitfalls of Social Media 00:30:00 Module Eleven - Listen to Your Customers 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Facebook Marketing Basics Introduction to Facebook 00:15:00 Why You Should Care 00:15:00 Setting up a Facebook Page 00:30:00 How to Get More Likes for Your Facebook Page 00:30:00 Facebook Advertising 00:30:00 How Much Does Facebook Advertising Cost? 00:30:00 Marketing on Facebook 01:00:00 Create a Content Calendar 00:15:00 Understanding Edge Rank & the Art of Engagement 00:15:00 Twitter Marketing TWITTER FOR BUSINESS 00:15:00 TOP TWITTER TIPS 00:15:00 TWITTER IS 00:15:00 BUSINESS TERMS 00:15:00 WHY USE TWITTER FOR MARKETING 00:15:00 TWITTER MARKETING BASICS 01:00:00 TWITTER METRICS 00:30:00 YOUR BIO 00:15:00 WHEN TO TWEET 00:15:00 BUILDING YOUR COMMUNITY 00:15:00 GENERATING LEADS 00:15:00 REAL-TIME TWITTER MARKETING 00:15:00 ENGAGEMENT 00:15:00 TWETIQUETTE (TWEETING ETIQUETTE) 00:15:00 Social Bookmarking Introduction To Social Bookmarking 00:30:00 The Essential Benefits Of Social Bookmarking 00:30:00 Way To Use Social Bookmarking Correctly 00:30:00 Make Money Social Bookmarking 01:00:00 Identify The Social Bookmarking Competitors 00:15:00 Tips To Avoid Wrapping Traps 00:15:00 Recommended Reading Recommended Reading : Complete Online Course on Social Media for Business 00:00:00 Mock Exam Mock Exam- Complete Online Course on Social Media for Business 00:30:00 Final Exam Final Exam- Complete Online Course on Social Media for Business 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

This Professional Childcare and Nannying aims to introduce you to the whole area of energy sustainability, climate change and renewable energy technologies. Through the course you will learn the connection between energy use and sustainability, how current energy use is contributing to global climate change, the difference between renewable and non-renewable energy sources, ho to identify and distinguish between different forms of renewable energy, and understand the advantages and disadvantages of different renewable energy sources. The course includes wind power, photovoltaics, solar and thermal energy, and grid integration. This knowledge can be an asset for professionals who are called on to evaluate the suitability of various sustainable energy options. Who is this Course for? Professional Childcare and Nannying is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Nannying What is a Nanny? 00:30:00 Time Management for Nannies 00:15:00 A Day in the Life of Martha, the Nanny 00:30:00 Caregiver and Team Player 00:15:00 It Takes a Village to Raise a Child 00:15:00 The Nanny's Job Profile 00:15:00 Meet the Needs of the Child 01:00:00 Childcare Child Care Guidelines 00:30:00 Outdoor Safety 00:15:00 Plants That Poison 00:15:00 Guidelines for Food Preparation and Handling 00:30:00 Changing Diapers 00:30:00 Symptoms of Illness 00:30:00 Taking Care of Babies Baby Products For Bath 00:30:00 Tips To Manage Your Baby Sleeping Schedules 00:30:00 Baby Weaning Difficulties And Tips To Cope With It 00:30:00 Choosing The Right Baby Care 00:30:00 Choosing The Right Baby Formula 00:30:00 Coping With Colic 00:30:00 Diaper Rash Help 00:30:00 Feeding Schedules Tips to Get it Right 00:30:00 How To Get Rid Of A Pacifier 00:30:00 Premature Baby Help 00:30:00 Reading To Baby 00:30:00 Reducing Baby's Risk Of Choking 00:30:00 Safety Measures For Food Borne Illnesses 01:00:00 The Benefits of Breastfeeding 00:30:00 Why Do Babies Cry 00:30:00 Baby Car Seat Buying Tips 00:30:00 When You Spot Something Wrong 00:30:00 Baby Care and Breastfeeding 00:30:00 Baby Care And Television 00:15:00 Baby Hazards: Be Careful Or You May Not Know 00:30:00 Baby Pacifiers: Yes Or No 00:30:00 What's In The Nursery 00:30:00 Baby Bathing Is This Hard To Do 00:30:00 5 Things To Keep In Mind With Baby Care 00:30:00 Babies At Work Good Or Bad 00:15:00 Baby Care Bonding Time With My First Baby 00:30:00 Communicating With My First Baby 00:30:00 Fashion Tips For My First Baby 00:30:00 How To Change My First Baby's Diaper 00:30:00 My First Baby Essentials 00:30:00 My First Baby Feeding Guide 00:30:00 My First Baby Learning The Basics 00:30:00 My First Baby: Understanding The Crying Game 00:30:00 Nutritious Bites For My First Baby 00:30:00 The Joys And Angst Of Holding My First Baby 00:30:00 Recommended Reading Recommended Reading: Professional Childcare and Nannying 00:00:00 Mock Exam Mock Exam- Professional Childcare and Nannying 00:30:00 Final Exam Final Exam- Professional Childcare and Nannying 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In today's fast-moving competitive environment, sales are often made or lost on the strength of a telephone conversation or a brief email. This means that not only is customer service everyone's responsibility - so is sales. Customer service staff are failing the customer if they don't think about sales. And sales staff are failing customers if they don't think about service. And anyone failing a customer is failing both themselves and their employer. Too often, customer service staff feel neither capable nor empowered to recognise or capitalise upon a sales opportunity. Too often, sales people pursue the short-term opportunity at the expense of the bigger picture. The good news is - it doesn't have to be this way! Sales and customer service skills can be acquired, developed and polished just like any other skill. This tried-and-tested programme shows you how to do it. As a result of this course, participants will be able to: Take control of a customer conversation, with confidence Refresh and polish their customer service and sales performance Recognise and develop a sales opportunity Engage the customer and build rapport Identify a customer's needs Match the customer's needs to the organisation's products or services Handle objections confidently Ask for the order At the end of the workshop each participant will have developed their own action plan for developing and using their skills in the workplace. 1 Introduction Course overview, objectives and introductions 2 Serving or selling? Feelings and attitudes - How we can affect the outcome by our feelings and behaviour What is selling? - Selling is helping people to buy, identifying the opportunities that exist within the conversation to develop the customer's interest in our products or services 3 Developing the right skills Communication- The impact of body language, voice tone and words- How to make the best impression on the customer and create a 'buying environment' Rapport-building- What makes a good working relationship?- What do customers look for when they call us?- How can we match their expectations in terms of our own interpersonal skills? Relating to different types of people by identifying and matching their communication style on the telephone 4 Making it easy for the customer Starting it right- Opening the conversation positively- Building rapport- How to develop interest in our products or services Gaining and clarifying information- Questioning skills and questioning style- What do we need to know from the customer?- How can we use that information in the conversation? Active listening- The most under-rated skill of all- Picking up on the 'Golden Moments' when a customer shows they may be interested Presenting information confidently- Knowing the benefits of our products or services- How to tell the customer what they need to know in order to enable them to buy Closing on a positive note- When and how to ask for commitment Dealing with the customer's objections and concerns in a positive manner 5 Course summary and action plans Review of main learning points Presentation of personal action plans

If you still haven't found the exact information about becoming a professional Graphic Designer, this course is all you need! This unique course is designed to provide you with a detailed overview and direction to become an expert Graphic Designer. You will gain a holistic understanding of this creative industry and develop the skills you oblige to work as a Graphic Designer. Graphic Designing is a dynamic, challenging, creative and fast-growing industry. It has the potential to be an incredibly rewarding career path. This course presents easy to understand modules, where you will find information about the job role, the type of work involved with it, the importance of software skills and many more. If you've always dreamed of taking that crucial step into Graphic Designing, taking this course will be ideal for you! Learning Outcomes: Discover a complete guide you on your journey to become a designer. Get answers to all your queries about becoming and being a graphic designer. Gain insider information about this creative industry. Explore all the essential tools that designers need and become familiar with the essential applications used by professional designers to get the work done. Improve your understanding of the best practices to boost earnings. Get a thorough understanding of jobs you can get after completing a graphic designing course. Who is the course for? Business professionals who need to learn about workplace health and safety methods People who have an interest in knowing how to handle health and safety Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Should I be a Designer? Promo 00:02:00 What do I need to become a Designer? 00:05:00 What is it like to be a Designer? 00:02:00 How much can I earn as a Designer? 00:03:00 Costs of being a Designer 00:05:00 Freelancing vs Full time job 00:04:00 Where should I work? 00:04:00 Lifelong learning 00:02:00 Workspace Chair 00:02:00 Desk 00:03:00 Bookshelf 00:01:00 Pinboard 00:01:00 Desktop 00:01:00 Tools Computer and Screen 00:02:00 Storage and Backup 00:01:00 Wacom tablets and Pen displays 00:03:00 Camera 00:01:00 Mobile phones and Tablets 00:01:00 Applications Photoshop 00:05:00 Illustrator 00:01:00 InDesign 00:02:00 Acrobat 00:01:00 Lightroom 00:01:00 Bridge 00:01:00 Essential Skills Intro 00:01:00 Composition and Layout 00:02:00 Digital Image Theory 00:03:00 Layers 00:02:00 Colors 00:02:00 Selections 00:02:00 Masking 00:01:00 Pen tool 00:02:00 Adjustments 00:01:00 Image Editing and Filters 00:02:00 Brush Tool 00:01:00 Typography 00:02:00 Images in InDesign 00:01:00 Tracing Images 00:01:00 Camera RAW 00:03:00 Specialization Intro 00:01:00 Print Design 00:02:00 Web, Tablet and Mobile design 00:02:00 Photo Retouch 00:01:00 Digital Art 00:02:00 Getting Recognized Intro 00:01:00 Getting Inspired 00:04:00 Keep track of your tasks 00:02:00 Crowd-sourcing and contests 00:03:00 Sharing your work 00:01:00 Screen-casting and Blogging 00:02:00 Portfolio 00:04:00 Internship 00:02:00 Certfication 00:02:00 Creative CV 00:02:00 Applying for jobs and attending Interviews 00:03:00 Conclusion What's next? 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

If you want to make a career switch, and want to be a Recruitment Consultant, but don't know where to start, then this Recruitment Consultant Diploma course can help you figure that out. This comprehensive course helps to develop the necessary skills and fundamental knowledge of the recruitment process. The course reveals what it takes to be a Recruitment Consultant and inform you about the insight into the business industry and ability required to handle the entire recruitment process as well as the techniques that help you cope with tense situations, and select the best candidates. Who is the course for? Individuals looking to start a new career in human resources or recruitment People who want to improve their skills and develop their career further in HR management Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Recruitment Basics Introduction to Recruitment 00:15:00 Recruitment 01:00:00 Shortlisting 00:15:00 Selection 01:00:00 Definitions of Training and Development 00:15:00 Considerations in the Design of Training Programmes 00:15:00 Implementing Training 00:15:00 Learning Methods 00:30:00 Recruitment Module One - Getting Started 00:15:00 Module Two - Introduction to Recruitment 00:30:00 Module Three - The Selection Process 00:30:00 Module Four - Goal Setting 00:30:00 Module Five - The Interview 00:30:00 Module Six - Types of Interview Questions 00:30:00 Module Seven - Avoiding Bias in Your Selection 00:30:00 Module Eight - The Background Check 00:30:00 Module Nine - Making Your Offer 00:30:00 Module Ten - Orientation and Retention 00:30:00 Module Eleven - Measuring the Results 00:30:00 Module Twelve - Wrapping Up 00:15:00 Managing Recruitment Module One - Getting Started 00:30:00 Module Two - Defining and Knowing the Position 01:00:00 Module Three - Hiring Strategy 01:00:00 Module Four - Lure in Great Candidates 01:30:00 Module Five - Filtering Applicants to Interview 01:00:00 Module Six - The Interview (I) 01:00:00 Module Seven - The Interview (II) 01:00:00 Module Eight - Selection Process (I) 01:00:00 Module Nine - Selection Process (II) 01:00:00 Module Ten - Making an Offer 01:00:00 Module Eleven - Onboarding 01:00:00 Module Twelve - Wrapping Up 00:30:00 Recruitment - Interview Process History of the Interviewing Process 00:30:00 The Recruitment and Selection Process 00:15:00 Factors in the Hiring Process 00:15:00 Cost Analysis 00:15:00 Job Analysis and Position Profiles 00:30:00 Determining the Skills You Need 00:15:00 Finding Candidates 00:30:00 Advertising Guidelines 00:00:00 Screening Resumes 00:30:00 Performance Assessments 00:30:00 Problems Recruiters Face 00:15:00 Interviewing Barriers 00:15:00 Non-Verbal Communication 00:15:00 Types of Questions 00:30:00 Case Study 00:15:00 Traditional vs. Behavioral Interviews 00:30:00 Other Types of Questions 00:15:00 The Critical Incident Technique 00:15:00 Listening for Answers 00:30:00 Difficult Applicants 01:00:00 Interview Preparation and Format 00:05:00 Other Interview Techniques 00:30:00 Scoring Responses 00:15:00 Checking References 00:30:00 Human Rights 00:15:00 Mock Exam Mock Exam- Recruitment Consultant Diploma 00:30:00 Final Exam Final Exam- Recruitment Consultant Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00