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Duration 5 Days 30 CPD hours This course is intended for Network, systems, and consulting systems engineers Network designers, administrators, and managers Overview Upon completing this course, students will be able to meet these objectives: Describe the differences between the Cisco IOS and NX-OS operating systems. Describe the features and functionality of the Cisco NX-OS. Describe how the Cisco NX-OS is used for functionality specific to different Cisco Nexus switching platforms, such as the 7000-series, 5000-series, and 1000-series switches. Understand basic and advanced configurations of the Cisco Nexus 7000-series, 5000-series, and 1000-series switches using the NX-OS. Understand basic and advanced configurations of the Cisco Virtual Security Gateway. Understand troubleshooting techniques for the Cisco Nexus 7000-series, 5000-series, and 1000-series switches using the NX-OS. This course is designed for network administrators who are migrating from a traditional Cisco IOS environment to routing and switching platforms that use the Nexus Operating System (NX-OS). The Cisco NX-OS Introduction to the Cisco NX-OS Operational Differences between the Cisco IOS and NX-OS Basic Configuration of Cisco Nexus Switches using NX-OS Initial Configuration of the Cisco Nexus switches Configuring Basic Layer 2 Features using the NX-OS Basic Layer 3 Features using the NX-OS Advanced Configuration of Cisco Nexus Switches using NX-OS Advanced Layer 2 Features of Cisco Nexus switches Advanced Layer 3 Features of Cisco Nexus switches Integrating the Nexus 1000v with the VMware vCenter Server Configuring Cisco NX-OS on the Virtual Security Gateway Troubleshooting Cisco NX-OS Configuration Issues Understanding High Availability (HA) Feature of the Cisco NX-OS Basic Troubleshooting Techniques Advanced Troubleshooting Techniques Additional course details: Nexus Humans Cisco NX-OS for IOS Administrators v2.0 (DCNXA) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco NX-OS for IOS Administrators v2.0 (DCNXA) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for This course is designed for students wishing to gain intermediate-level skills or individuals whose job responsibilities include constructing relational databases and developing tables, queries, forms, and reports in Microsoft Access for Office 365. Overview In this course, you will optimize an Access database. You will: Provide input validation features to promote the entry of quality data into a database. Organize a database for efficiency and performance, and to maintain data integrity. Improve the usability of Access tables. Create advanced queries to join and summarize data. Use advanced formatting and controls to improve form presentation. Use advanced formatting and calculated fields to improve reports. In this course, you will expand your knowledge of relational database design; promote quality input from users; improve database efficiency and promote data integrity; and implement advanced features in tables, queries, forms, and reports. Extending your knowledge of Access will result in a robust, functional database for your users.This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Access Expert (Office 365 and Office 2019): Exam MO-500 certification. Improving Table Usability Topic A: Create Lookups Within a Table Topic B: Work with Subdatasheets Creating Advanced Queries Topic A: Create Query Joins Topic B: Create Subqueries Topic C: Summarize Data Improving Form Presentation Topic A: Apply Conditional Formatting Topic B: Create Tab Pages with Subforms and Other Controls Creating Advanced Reports Topic A: Apply Advanced Formatting to a Report Topic B: Add a Calculated Field to a Report Topic C: Control Pagination and Print Quality Topic D: Add a Chart to a Report Importing and Exporting Table Data Topic A: Import and Link Data Topic B: Export Data Topic C: Create a Mail Merge Using Queries to Manage Data Topic A: Create Action Queries Topic B: Create Unmatched and Duplicate Queries Creating Complex Reports and Forms Topic A: Create Subreports Topic B: Create a Navigation Form Topic C: Show Details in Subforms and Popup Forms Creating Access Macros Topic A: Create a Standalone Macro to Automate Repetitive Tasks Topic B: Create a Macro to Program a User Interface Component Topic C: Filter Records by Using a Condition Topic D: Create a Data Macro Using VBA to Extend Database Capabilities Topic A: Introduction to VBA Topic B: Using VBA with Form Controls Managing a Database Topic A: Back Up a Database Topic B: Manage Performance Issues Topic C: Document a Database Distributing and Securing a Database Topic A: Split a Database for Multiple-User Access Topic B: Implement Security Topic C: Convert an Access Database to an ACCDE File Topic D: Package a Database with a Digital Signature

Duration 2 Days 12 CPD hours This course is intended for This is an introductory-level course for Users new to Tableau who will be administering a Tableau Server installation, including managing content, users, and permissions. Overview This skills-focused course is approximately 50% hands-on, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment led by our expert facilitator, students will learn how to: User interactions with Tableau Server Tableau Server components Single-server installation Content administration Authorization and permissions Users, groups, and sites Data sources and extracts Schedules, tasks, and subscriptions Monitoring server status Command-line utilities and REST API Upgrading a single-server installation to a new version Modifying the authentication method This fast paced hands-on course provides in-depth coverage of Tableau Server administration. The knowledge and skills acquired are best geared toward those who will be administering a Tableau Server installation, including managing content, users, and permissions. Tableau Server Overview Tableau Product Line End-User Abilities Tableau Server Architecture Component Functions Server Diagrams Single Server Installation Technical Specifications Tableau Server Installation Checklist Configuration Options Resolutions for Common Installation Issues Installing Tableau Server Software User Experience Content Navigation, Searching, and Filtering Exploring Server Content Types and Objects Updating Account Settings Setting the Start Page Viewing Version Information Renaming a Project Adding a Workbook Description Authorization and Permissions Administrator Settings Authorization Overview Functional Security Model Site Roles Content Ownership and Permissions Permission Rules and Capabilities Permissions and the Default Project Creating Projects, Local Groups, and a Local User Importing Users and Adding Users to Groups Granting Permissions to Projects Creating a Project Leader Publishing and Changing Ownership of a Workbook Moving a Workbook Site Administration Data Sources, Extracts, Schedules, and Subscriptions Creating, Publishing, and Connecting to a Data Source Data Engine and File Store Creating and Publishing Extracts Backgrounder Schedules Subscriptions Enabling Subscriptions and Alerts Automating Server Tasks Automating and Programming Server Tasks Tabadmin Tabcmd Using the REST API Monitoring Server Viewing Server Status Admin Alerts Viewing Email Alerts and Admin Views Enabling Access to the Repository Custom Admin Views Licensing Information Performance Recording Upgrading Tableau Server Preparing to Upgrade Upgrading Software on the Same Machine Modifying the Authentication Method Importing AD Groups Log Files Administration Overview of Log Files Archiving Log Files Data Security Controlling What Users Can See User Filters

Duration 4 Days 24 CPD hours This course is intended for This is an intermediate-level programming course, designed for experienced .Net developers who wish to get up and running on developing well defended software applications. Real world programming experience with .Net is required. Overview Students who attend Attacking and Securing .Net Web Applications will leave the course armed with the skills required to recognize actual and potential software vulnerabilities and implement defenses for those vulnerabilities. This course begins by developing the skills required to fingerprint a web application and then scan it for vulnerabilities and bugs. Practical labs using current tools and techniques provide students with the experience needed to begin testing their own applications. Students also gain a deeper understanding of how attackers probe applications to understand the runtime environment as well as find potential weaknesses. This course the introduces developers to the most common security vulnerabilities faced by web applications today. Each vulnerability is examined from a .Net perspective through a process of describing the threat and attack mechanisms, recognizing associated vulnerabilities, and, finally, designing, implementing effective defenses. Practical labs reinforce these concepts with real vulnerabilities and attacks. Students are then challenged to design and implement the layered defenses they will need in defending their own applications. There is an emphasis on the underlying vulnerability patterns since the technologies, use cases, and methods of attack as constantly changing. The patterns remain the same through all the change and flux. This 'skills-centric' course is about 50% hands-on lab and 50% lecture, designed to train attendees in secure web application development, coding and design, coupling the most current, effective techniques with the soundest industry practices. Our instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. This lab-intensive course provides hands-on .Net security training that offers a unique look at .Net application security. Beginning with penetration testing and hunting for bugs in .Net web applications, you thoroughly examine best practices for defensively coding web applications, covering all the OWASP Top Ten as well as several additional prominent vulnerabilities. You will repeatedly attack and then defend various assets associated with fully functional web applications and services, driving home the mechanics of how to secure .Net web applications in the most practical of terms. Bug Hunting Foundation Why Hunt Bugs? Safe and Appropriate Bug Hunting/Hacking Scanning Web Applications Scanning Applications Overview Moving Forward from Hunting Bugs Removing Bugs Foundation for Securing Applications Principles of Information Security Bug Stomping 101 Unvalidated Data Injection Broken Authentication Sensitive Data Exposure XML External Entities (XXE) Broken Access Control Bug Stomping 102 Security Misconfiguration Cross Site Scripting (XSS) Deserialization/Vulnerable Components Insufficient Logging and Monitoring Spoofing, CSRF, and Redirects Moving Forward with Application Security Applications: What Next? .NET Issues and Best Practices Making Application Security Real Time Permitting Topics Cryptography Overview .NET Cryptographic Services

Duration 1 Days 6 CPD hours This course is intended for This course is designed for business leaders and decision makers, including C-level executives, project and product managers, HR leaders, Marketing and Sales leaders, and technical sales consultants, who have a vested interest in the representation of ethical values in technology solutions. Other individuals who want to know more about data ethics are also candidates for this course. This course is also designed to assist learners in preparing for the CertNexus DEBIZ™ (Exam DEB-110) credential. The power of extracting value from data utilizing Artificial Intelligence, Data Science and Machine Learning exposes the learning differences between humans and machines. Humans can apply ethical principles throughout the decision-making process to avoid discrimination, societal harm, and marginalization to maintain and even enhance acceptable norms. Machines make decisions autonomously. So how do we train them to apply ethical principles as they learn from decisions they make? This course provides business professionals and consumers of technology core concepts of ethical principles, how they can be applied to emerging data driven technologies and the impact to an organization which ignores ethical use of technology. Introduction to Data Ethics Defining Data Ethics The Case for Data Ethics Identifying Ethical Issues Improving Ethical Data Practices Ethical Principles Ethical Frameworks Data Privacy Accountability Transparency and Explainability Human-Centered Values and Fairness Inclusive Growth, Sustainable Development, and Well-Being Applying Ethical Principles to Emerging Technology Improving Ethical Data Practices Sources of Ethical Risk Mitigating Bias Mitigating Discrimination Safety and Security Mitigating Negative Outputs Data Surveillance Assessing Risk Ethical Risks in sharing data Applying professional critical judgement Business Considerations Data Legislation Impact of Social and Behavioral Effects Trustworthiness Impact on Business Reputation Organizational Values and the Data Value Chain Building a Data Ethics Culture/Code of Ethics Balancing organizational goals with Ethical Practice Additional course details: Nexus Humans CertNexus Data Ethics for Business Professionals (DEBIZ) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CertNexus Data Ethics for Business Professionals (DEBIZ) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for A Dynamics 365 Customer Engagement Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out-of-the-box capabilities, codeless extensibility, application, and service integrations. Overview Install and configure the customer service app Identify common customer service scenarios Complete a case resolution process Analyze customer service data Automate case management record processing Create and use knowledge articles Create and use entitlements and service level agreements Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up time to dedicate where a greater impact can be made, directly with customers. Our team of globally recognized experts take students step by step, from creating cases, to interacting with customers, to resolving those cases. Once those cases are resolved, students will learn from data analysis the key details to help resolve similar cases faster or avoid new issues altogether. Customer Service Overview Lesson 1: Create case records Lesson 2: Related service apps Lesson 3: Analytics for service Lesson 4: AI for service Lesson 5: Configuring customer service Lesson 6: Module summary Case Management Lesson 1: Case management overview Lesson 2: Creating case records Lesson 3: Queue management Lesson 4: Case routing Lesson 5: Resolving cases Lesson 6: Module summary Service Level Agreements and Entitlements Lesson 1: SLA and entitlement overview Lesson 2: Create and manage entitlements Lesson 3: Create and manage S Knowledge Management Lesson 1: Knowledge management overview Lesson 2: Authoring and organizing Lesson 3: Use knowledge content Lesson 4: Manage knowledge content Lesson 5: Module summary Additional course details: Nexus Humans MB-230T01 Dynamics 365 for Customer Engagement for Customer Service training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MB-230T01 Dynamics 365 for Customer Engagement for Customer Service course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for This course is intended for System administrators who are either new to JBoss or have experience with JBoss Enterprise Application Platform 5. Base experience with system administration on Microsoft Windows, UNIX, or Linux© operating systems. Understanding of hardware and networking. Note: No prior knowledge of Java, scripting, or JBoss Developer Studio is required. Overview Upon successful completion of this course, students will be able to take the Red Hat Certified JBoss Administration (RHCJA) Exam. In this course, you'll discover the best practices for installing and configuring Red Hat© JBoss© Enterprise Application Platform (JBoss EAP) 7. Through hands-on labs, you'll learn the essential, real-world tasks that you need to know as a system administrator to effectively deploy and manage applications on JBoss EAP. This course will help prepare you to take the Red Hat Certified Specialist in Enterprise Application Server Administration exam. 1 - OVERVIEW OF JBOSS ENTERPRISE APPLICATION PLATFORM Learn the concepts and terminology of JBoss© Enterprise Application Platform 6, and install and run a JBoss Enterprise Application Platform instance. 2 - CONFIGURE JBOSS ENTERPRISE APPLICATION PLATFORM IN STANDALONE MODE Understand the directory structure of standalone mode and the standalone.xml configuration file, and deploy an application onto a standalone server. 3 - CONFIGURE JBOSS ENTERPRISE APPLICATION PLATFORM IN DOMAIN MODE Set up a domain, including a domain controller managing multiple host controllers. Also learn how to deploy an application onto a domain. 4 - CONFIGURE SERVERS Define a server group on a host, add servers to a server group, and deploy an application to a server group. 5 - USE THE CLI TOOL Learn how the command-line Interface tool can be used to script administrative tasks. 6 - THE DATASOURCE SUBSYSTEM Understand database connection pools in JBoss Enterprise Application Platform and how to configure the datasource subsystem. Learn how to deploy a Java? Database Connectivity (JDBC) driver and define a datasource. 7 - THE LOGGING SUBSYSTEM Configure the logging subsystem, including configuring the built-in handlers and loggers. 8 - THE MESSAGING SUBSYSTEM Understand JMS and HornetQ, including how to define and configure connection factories and destinations (topics and queues). 9 - THE SECURITY SUBSYSTEM Configure the security subsystem, including securing the management interfaces, securing an application, and securing a JMS destination. Also learn how to define an Lightweight Directory Access Protocol (LDAP) and database security realm. 10 - JVM CONFIGURATION Configure the JVM for both standalone and domain modes. 11 - MIGRATING APPLICATIONS TO JBOSS ENTERPRISE APPLICATION PLATFORM 6 Understand classpath and module dependencies, JPA issues, updating security settings, and other tips on how to migrate an application to JBoss Enterprise Application Platform 6. 12 - THE WEB SUBSYSTEM Configure the HTTP and HTTPS Connectors, set up an SSL connection, and configure an AJP Connector. 13 - INTRODUCTION TO CLUSTERING Set up JBoss Enterprise Application Platform 6 in a cluster in both standalone and domain mode.

Duration 2 Days 12 CPD hours This course is intended for This is highly recommended for everyone in a company who works in a Scrum Team or anyone who interacts with any Scrum Team. This will also be very useful for those who are interested in understanding the basics of Scrum and how this method could be used effectively. Overview To ensure that students understand the basics of Scrum To enable Scrum Team members to effectively contribute to a Scrum project. To enable Scrum Team members to apply Scrum effectively in Scrum/Agile projects. In this course, students learn to understand the basics of Scrum, effectively contribute to a Scrum project, and learn how to enable Scrum Team members to apply Scrum effectively in Scrum/Agile projects.Successful candidates will be awarded the Scrum Developer Certified (SDC?) certification by SCRUMstudy after passing the included certification exam. Introduction Agile Overview Scrum Overview Principles The Six Scrum Principles Organization Core Roles and Non-core Roles Business Justification Value-driven Delivery Factors used to Determine Business Justification Confirm Benefits Realization Quality Quality Defined Quality, Scope and Business Value Quality Management in Scrum Change Unapproved and Approved Changes Change in Scrum Risk Risks and Issues Risk Management Procedure Introduction to Scrum Project PhasesInitiate Create Project Vision Process Identify Scrum Master and Stakeholders Process Form Scrum Team and Develop Epics processes Create Prioritized Product Backlog and Conduct Release Planning Processes Plan and Estimate Create User Stories Process Estimate User Stories and Commit User Stories Processes Identify Tasks and Estimate Tasks Processes Create Sprint Backlog Process Implement Create Deliverables and Conduct Daily Stand-up processes Groom Prioritized Product Backlog Process Review and Retrospect Demonstrate and Validate Sprint Process Retrospect Sprint Process Additional course details: Nexus Humans Scrum Developer Certified (SDC) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Scrum Developer Certified (SDC) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Professionals who need to maintain or set up a Kubernetes cluster Container Orchestration Engineers DevOps Professionals Overview Cluster architecture, installation, and configuration Rolling out and rolling back applications in production Scaling clusters and applications to best use How to create robust, self-healing deployments Networking configuration on cluster nodes, services, and CoreDNS Persistent and intelligent storage for applications Troubleshooting cluster, application, and user errors Vendor-agnostic cloud provider-based Kubernetes Kubernetes is a Cloud Orchestration Platform providing reliability, replication, and stability while maximizing resource utilization for applications and services. By the conclusion of this hands-on, vendor agnostic training you will go back to work with the knowledge, skills, and abilities to design, implement, and maintain a production-grade Kubernetes cluster. We prioritize covering all objectives and concepts necessary for passing the Certified Kubernetes Administrator (CKA) exam. You will be provided the components necessary to assemble your own high availability Kubernetes environment and configure, expand, and control it to meet the demands made of cluster administrators. Your week of intensive, hands-on training will conclude with a mock CKA exam that simulates the real exam. Cluster Architecture, Installation & Configuration Each student will be given an environment that allows them to build a Kubernetes cluster from scratch. After a detailed discussion on key architectural components and primitives, students will install and compare two production grade Kubernetes clusters. Review: Kubernetes Fundamentals After successfully instantiating their own Kubernetes Cluster, students will be guided through foundational concepts of deploying and managing applications in a production environment. Workloads & Scheduling After establishing a solid Kubernetes command line foundation, students will be led through discussion and hands-on labs which focus on effectively creating applications that are easy to configure, simple to manage, quick to scale, and able to heal themselves. Services & Networking Thoroughly understanding the underlying physical and network infrastructure of a Kubernetes cluster is an essential skill for a Certified Kubernetes Administrator. After an in-depth discussion of the Kubernetes Networking Model, students explore the networking of their cluster?s Control Plane, Workers, Pods, and Services. Storage Certified Kubernetes Administrators are often in charge of designing and implementing the storage architecture for their clusters. After discussing many common cluster storage solutions and how to best use each, students practice incorporating stateful storage into their applications. Troubleshooting A Certified Kubernetes Administrator is expected to be an effective troubleshooter for their cluster. The lecture covers a variety of ways to evaluate and optimize available log information for efficient troubleshooting, and the labs have students practice diagnosing and resolving several typical issues within their Kubernetes Cluster. Certified Kubernetes Administrator Practice Exam Just like the Cloud Native Computing Foundation CKA Exam, the students will be given two hours to complete hands-on tasks in their own Kubernetes environment. Unlike the certification exam, students taking the Alta3 CKA Practice Exam will have scoring and documented answers available immediately after the exam is complete, and will have built-in class time to re-examine topics that they wish to discuss in greater depth.

Duration 3 Days 18 CPD hours This course is intended for This course is designed for project leaders, scrum masters, coaches, product owners, and team members who intend on taking the PMI-ACP© exam. Overview Upon successful completion of this course, you will know: ? Agile principles and practices that will enhance team productivity and improve customer satisfaction ? How to create transparent communication among stakeholders ? How to manage project's scope, schedule and budget in an Agile environment ? How to maximize business value and deliver most value early in the project ? How to build high-performing team ? How to plan at multiple levels and manage stakeholders' expectations ? How to detect, track and resolve risks in an Agile project This course provides participants with a solid foundation of the PMI-ACP© exam. Participants will be introduced to PMI Agile concepts and practices. Introduction to the PMI-ACP© Course and ExamAgile Principles and Mindset Agile project Management Framework: ? What is Agility ? Agile Manifesto ? Agile Principles ? Agile Methodologies: Scrum, Kanban, Extreme programming (XP), Lean ? Agile leadership ? Agile process overview Value-Driven Delivery What is Value-driven delivery, how to deliver value early and minimize waste Assessing Value - Return on Investment (ROI), net present value (NPV), Internal rate of return (IRR), earned value management, managing risk Value Based prioritization ? Customer-Valued prioritization, prioritization schemes (Kano analysis, MoSCoW, relative prioritization / ranking Delivering incrementally ? Minimal Viable Product (MVP), Minimal marketable Feature (MMF), Work In progress (WIP), WIP Limits, Bottlenecks, Cumulative Flow Diagram (CFD) Contracting in Agile projects Verification and validation Stakeholder Engagement Identifying project stakeholders Managing stakeholder engagement Establishing a shared vision ? Agile chartering, Definition of 'Done' (DoD), Agile modelling, wireframes, personas Communication Management ? face to face communication, two-way communication, knowledge sharing, information radiators, social media Working collaboratively ? workshops, brainstorming, collaboration games Interpersonal skills for Agile success ? emotional intelligence, active listening, facilitation, negotiation, conflict resolution, participatory decision making Team Performance Agile team roles High-performing Agile teams ? stages of team development Adaptive leadership Creating collaborative team spaces ? co-located teams, osmotic communication, distributed teams Tracking team performance in Agile teams ? burn charts, velocity Adaptive Planning Defining adaptive planning Principles of Agile planning Tools for sizing and estimating Releases and Iterations planning Problem Detection ?nd Resolution How problems impact a project Detecting problems ? lead time and cycle time, defects, variance analysis, trend analysis, control limits Managing projects threats and issues ? risk-adjusted backlog, risk severity, risk burndown graphs Solving problems Continuous Improvement Multiple levels of improvement ? processes, product, people Implementing continuous process improvement ? process tailoring, systems thinking, process analysis, value stream mapping, project pre-mortems Working towards continuous product improvement ? product feedback loops and learning cycle Leading continuous people improvement ? retrospectives, team self-assessments PMI-ACP© Exam Preparation PMI-ACP© Exam Particulars Overview PMI-ACP© Exam Particulars PMI-ACP© Candidate Requirements PMI-ACP© Candidate Fees PMI-ACP© Exam Application Process