PRINCE2 Agile® Practitioner: Virtual In-House Training PRINCE2 Agile® Practitioner is a solution combining the flexibility and responsiveness of Agile with the clearly defined framework of PRINCE2®. PRINCE2 Agile® framework covers a wide range of agile concepts, including SCRUM, Kanban, and Lean Startup. The PRINCE2 Agile® Practitioner certification teaches you to blend structure, governance, and control with agile methods, techniques, and approaches. The strength of PRINCE2® lies in the areas of project direction and project management, whereas Agile has a very strong focus on product delivery. When PRINCE2® and agile are combined, project direction, project management, and project delivery are optimized to create a complete project management solution. PRINCE2 Agile® is an extension module tailored for forward-thinking organizations and individuals already benefiting from PRINCE2®. It provides further guidance on how to apply agile methods to the world's most recognized project management method. The purpose of the Practitioner qualification is to demonstrate that you can apply and tailor PRINCE2 Agile® in a scenario situation. What you will Learn Understand the basic concepts of common agile ways of working Understand the purpose and context for combining PRINCE2® and the agile way of working Able to apply and evaluate the focus areas to a project in an agile context Able to fix and flex the aspects of a project in an agile context Apply the PRINCE2® principles and tailor the themes, processes, and management products to a project in an agile context To learn through the use of theory and practical exercises Prepare for the PRINCE2 Agile® Practitioner exam Benefits Agile methods allow organizations to realize the benefits of products and potentially an earlier return on investment while products are being developed and improved Improved communication through the use of common terminology across PRINCE2® and agile disciplines Develop a clear definition of how agile can govern a project's delivery, while PRINCE2® governs projects as a whole Seamless integration: PRINCE2 Agile® will complementPMBOK® GuideandAPM Body of Knowledge® just as PRINCE2® does currently. It will also be of interest for Program Managers with MSP® who need to understand how projects relate to the delivery mechanism. The most up-to-date and relevant view of Agile project management methodologies, PRINCE2 Agile® references the 'flow-based' working featured in Kanban in addition to other agile concepts not covered in other qualifications Agile Overview & Blending PRINCE2 and Agile Agile overview Blending PRINCE2 and Agile Fix and Flex, Agile and PRINCE2 Processes & Starting a Project Fix and Flex Agile and the PRINCE2 Processes; Starting up a project and Initiating a project Business case theme Change and Organization Themes& Principles Change theme Organization theme Agile and PRINCE2 Principles and the Agilometer Managing Product Delivery and Scrum & Plans and Progress Themes Managing product delivery and Scrum Plans Theme and Progress Theme Quality, Controlling & Managing a Stage and Directing Projects and Contracts Quality Theme Controlling a stage and Frequent Releases Managing a stage boundary Directing a project and contracts Closing a project Tailoring PRINCE2 Productsand Other Practices Tailoring PRINCE2 products and other practices
The emphasis is on competence, fitness to practice and life-long learning. Underpinning this is that clinical specialists and experts take the lead in teaching and training to develop knowledge and skills. However, not everyone has the tools to teach knowing how to is the key to successful learning, this programme is designed to Train the Trainer.
Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service. The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle includes 20 courses that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology. Learning Outcomes By the end of this bundle, you will be able to: Understand the importance of customer service and how it can impact your business Develop the skills you need to communicate effectively with customers Resolve customer complaints in a professional and timely manner Build relationships with customers and create a positive customer experience Apply cross-cultural awareness to your customer service interactions Understand the psychology of customers and use this knowledge to improve your customer service Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving Key Features: 20 Courses Bundle, Accredited by CPD Top-notch video lessons Instant FREE e-certificate Entirely online, interactive course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Course and make your every penny worth it! The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you. The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional. In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice. Courses included in this Customer Service Training are: Course 01: Customer Service Training Course 02: CRM - Customer Relationship Management Course 03: Patient Customer Service Course 04: Phone-Based Customer Service Course 05: Receptionist Course 06: Customer Due Diligence (CDD) Course 07: Sales: Psychology of Customers Course 08: Retail Customer Service - Level 3 Course 09: Cross-Cultural Awareness Training Course 10: Know Your Customer (KYC) Course 11: Effective Communication Strategies Course 12: Self Esteem and Assertiveness Skills Course Course 13: Leadership & Management: Interpersonal Skills Course 14: Public Speaking Course 15: Body Language Masterclass Course 16: Public Relations Course 17: Email Writing Course 18: Behaviour Management Course 19: Decision Making and Critical Thinking Course 20: Time Management Benefits of taking this course: There are many benefits to taking the Customer Service Training Bundle. These include: Improved customer satisfaction Increased sales Reduced costs Improved employee morale A positive reputation for your business The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience. Sign up for the Course today and start improving your skills! Accreditation This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes: Customer service representatives Managers Salespeople Anyone who interacts with customers Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Course will help you uplift your career or guide you to a new one, including: Customer service agent Customer success manager Front desk officer Receptionist Salesman Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Photoshop Training Course Basics to Advanced designed for individuals of every skill level, ranging from beginners to advanced image editing professionals. Immerse yourself in the realm of potent image manipulation tools at our school in London. Personalized Photoshop courses either at our facility or directly at your location. Click here for more info: Website Duration: 20 hours. Method: Personalized 1-on-1. Schedule: Customize your learning with pre-booked sessions available Monday to Saturday, from 9 am to 7 pm. Course Title: Mastering Photoshop: From Basics to Advanced Proficiency Course Duration: 20 hours Module 1: Introduction to Photoshop (2 hours) Understanding the Photoshop interface Navigating tools and panels Basic keyboard shortcuts for efficient workflow Introduction to different file formats and their uses Module 2: Essential Tools and Techniques (3 hours) Selection tools and techniques for precise editing Working with layers: management and blending modes Understanding brushes, gradients, and patterns Introduction to basic filters and their applications Module 3: Image Editing and Retouching (4 hours) Color correction and adjustment layers Advanced retouching techniques: Healing Brush, Clone Stamp, and Content-Aware tools Removing backgrounds and unwanted elements Restoring old or damaged photographs Module 4: Advanced Photo Manipulation (3 hours) Compositing multiple images seamlessly Advanced blending modes and layer effects Creative use of masks and clipping paths Special effects: lighting, shadows, and reflections Module 5: Text and Typography (2 hours) Working with text layers and formatting options Creating custom typography and text effects Utilizing layer styles for creative text designs Text manipulation along paths and shapes Module 6: Web and UI Design (3 hours) Designing web banners, buttons, and interfaces Slicing and optimizing images for the web Creating interactive prototypes and mockups Exporting assets for web and app development Module 7: Print Design and Prepress (2 hours) Understanding color modes: CMYK vs. RGB Setting up documents for print: bleed, margins, and resolution Designing print materials: brochures, business cards, and posters Preparing files for professional printing Module 8: Project-Based Learning (1 hour) Applying learned techniques to real-world projects Instructor-led project: creating a digital artwork or advertisement Feedback and critique session for skill refinement Final presentation of completed projects Upon completion, you will: Master Photoshop Skills: Gain proficiency in fundamental and advanced Photoshop techniques, enabling professional-level image editing and creative design. Enhance Creativity: Develop creative problem-solving abilities, enabling innovative and visually appealing design solutions. Job Opportunities: Graphic Designer: Craft compelling visual content for ads, websites, and marketing materials. Photo Retoucher: Edit and enhance photographs to meet professional standards. Digital Artist: Create digital artwork and illustrations for various purposes. Web/UI/UX Designer: Design user-friendly interfaces and engaging online experiences. Marketing Content Creator: Generate eye-catching promotional visuals and social media content. Video Editor: Enhance video footage and create engaging video content for online platforms. Professional Adobe Photoshop Training in London - On-Site & Live Virtual Classes Being the industry-leading image editing software, Photoshop empowers users to manipulate images, enhance colors, and create visually striking designs. Its extensive toolkit allows for intricate adjustments, retouching, and even editing videos, graphic design, and 3D imagery. Enroll in our Photoshop course to establish a strong foundation in creative visuals, focusing on essential skills like image adjustment, composition, and common troubleshooting. For a more in-depth understanding, our Advanced course delves into advanced techniques such as color fills, text and layer styling, and creating web-ready artwork. Explore our masterclass options for advanced training and deeper insights. Both beginner courses are available in physical classrooms and online, providing flexible learning opportunities. Holistic Design Education: Comprehensive training across diverse design fields. Industry-Experienced Instructors: Learn from seasoned professionals in the field. Flexible Learning: Accommodating schedules for busy professionals and students. Practical Projects: Hands-on projects for real-world design experience. Career-Focused Skills: Acquire industry-relevant skills for professional growth. Cutting-Edge Facilities: Access state-of-the-art technology and facilities. Personalized Training: Tailored programs to suit individual learning needs. Networking Opportunities: Connect with design professionals for valuable connections. Innovation Exploration: Explore creative trends and emerging technologies. Ongoing Support: Continuous assistance and post-course guidance.
The essential course for anyone who wants to find out about the EFQM Model and RADAR and how these tools can benefit their organisation. The New EFQM Model was launched at the EFQM Forum in October 2019 and, as EFQM's country partner for Ireland, CforC is providing Foundation Training on the new model. Whilst this training is effective as a stand-alone course, it is also the starting point for all EFQM qualification routes. Who is it for? This course is suitable for anyone who wants to understand the new EFQM Model and how it can be used to make their organisation more effective. It provides a good overview for consultants who want to add the Model/RADAR to their portfolio of products and services. It is also a pre-requisite for anyone considering one of the EFQM qualification routes as a way of progressing their management development and career. Pre-requisites for this course None Benefits By the end of the course, participants will be able to: explain how the EFQM Model could benefit their organisation and how it could be used to overcome current and future challenges explain how the Model is structured and how the different elements apply to their organisation apply RADAR, the diagnostic and assessment tool, to identify strengths and areas for improvement conduct a high-level health check of their organisation The training comprises 8 modules; Module 1 The Changing World Module 2 The Organisation’s Ecosystem Module 3 The Value of a Model Module 4 The EFQM Model Module 5 RADAR Module 6 Using the EFQM Model and RADAR Module 7 The EFQM’s Digital Platform Module 8 Next Steps Delivery The course is delivered through a virtual trainer led live class Cost £450 + VAT which includes the training course, the EFQM Model e-book and your EFQM Foundation Certificate. If you are not yet a member but are already thinking about joining CforC, you can find more information on how to become a member and the benefits by clicking here.
Tableau is an intuitive and simple tool to learn. This Tableau training course is a jumpstart to getting report writers and analysts who are self-taught or have no previous knowledge to being productive. It covers everything from connecting to data, through to creating interactive dashboards with a range of visualisations in three days. Having a quick turnaround from starting to use Tableau, to getting real, actionable insights means that you get a swift return on your investment. At the end of this course, you will be able to communicate insights more effectively, enabling your organisation to make better decisions, quickly. This accelerated approach is key to getting engagement from within your organisation so everyone can immediately see and feel the impact of the data and insights you create. Our Tableau Desktop Fast Track course combines all of our Foundation (Fundamentals) and Analyst (Intermediate) content into a 3 day live online course with added access to online bonus content of 3 additional modules. Gathering Requirements, Bring Your Own Data and Engaging Users. What do you get? This course is delivered live virtually and has all material provided through our online portal, together with email support and live coaching sessions. The full program includes all of the following elements: 3 days of live and interactive instructor-led sessions delivered by an expert Tableau Trainer 6 weeks access to our live coaching program delivered by expert Tableau coaches 50+ practical exercises to practice what you learn 12 months access to video’s that walk you through the theory and exercise solutions Practical advice, tools and resources for using Tableau in the real world The three additional online modules provide:Clarity on the approach to gathering dashboard requirements in a way that can be translated into dashboard designs.An agile and iterative development process that delivers products that meet user needs more quickly and effectively.An understanding of how end users will interact with dashboards to ensure that designers deliver actionable results. THE SYLLABUS PHASE 1: DESIGN MODULE 1: UNDERSTAND TABLEAU What is possible How does Tableau deal with data Know your way around Review of Type Conversions How do we format charts Dashboard basics – My first Dashboard MODULE 2: TRANSFORM DATA Connecting to and setting up data in Tableau Modifying data attributes How Do I Structure my Data – Groups & Hierarchies, Visual Groups How Tableau Deals with Dates – Using Discrete and Continuous Dates, Custom Dates How do I create calculated fields and why? – Creating Calculated Fields, Types of calculated fields, Row Level v Aggregations, Aggregating dimensions in calculations, Changing the Level of Detail (LOD) of calculations – What, Why, How MODULE 3: GATHER REQUIREMENTS(ONLINE CONTENT ONLY) Brainstorm and assess possible priorities Pitfalls to avoid Gather requirements PHASE 2: DEVELOP MODULE 4: CREATE CHARTS Charts that Compare Multiple Measures – Measure Names and Measure Values, Shared Axis Charts, Dual Axis Charts, Scatter Plots Showing progress over time Creating Tables – Creating Tables, Highlight Tables, Heat Maps Showing Relational & Proportional Data – Pie Charts, Donut Charts, Tree Maps Making things dynamic with parameters MODULE 5: COMBINE DATA Relationships Joining Tables – Join Types, Joining tables within the same database, cross database joins, join calculations Blending – How to create a blend with common fields, Custom defined Field relationships and mismatched element names, Calculated fields in blended data sources Unions – Manual Unions and mismatched columns, Wildcard unions Data Extracts – Creating & Editing Data extracts MODULE 6: ANALYSE INFORMATION Table Calculations Sets, Reference Lines, Trends and Forecasting Answering spatial questions – Mapping, Creating a choropleth (filled) map, Using your own images for spatial analysis, Mapping with spatial files Advanced charts Bar in Bar charts Bullet graphs Creating Bins and Histograms Creating a Box & Whisker plot Viz in Tooltips PHASE 3: DESIGN MODULE 7: BUILD DASHBOARDS Using the Dashboard Interface Device layouts Dashboard Actions – Set actions, Parameter actions Viz in Tooltips for Dashboards Dashboard containers – Horizontal & Vertical containers, Hidden containers Navigate between dashboards Telling data driven stories MODULE 8: BRING YOUR OWN DATA Design Best Practices & Resources Wireframe templates Questions Process Start building and testing MODULE 9: EMPOWER STAKEHOLDERS What is Tableau Server Publishing & permissions How can your users engage with content The Tableau ecosystem Review your progress Your next steps HOW MUCH OF YOUR TIME WILL THIS TAKE? Delegates are also provided 6 weeks access to our Tableau Coaching. We run Live Q&A sessions from 4pm-5pm on a Monday (Connecting to Data and Calculated Fields), 2pm-3pm Friday (Creating Charts) & 4pm-5pm Friday (Dashboard Design). The coaching helps delegates to transition from the theory of using Tableau to its practical use. We’d be expecting them to apply the exercises you’ll be doing during the course, onto your own data after the course. In our experience, this is the best way to increase both understanding and long term memory retention. The live coaching also acts as a troubleshooting platform for any practical issues that delegates need to overcome in the real world. Delegates also have 12 months access to all of the training material covered in the course in the form of an online portal (this includes theory videos, exercise solution videos, exercise materials and even quizzes). We have a growing LinkedIn community that delegates are encouraged to join and participate in. We regularly post useful blog posts and additional training that will enhance the Tableau journey and understanding. We help teams using Tableau to transform in the following ways : From a disjointed understanding of Tableau – To being familiar with Tableau terminology and capability From ad-hoc data uploads and error prone calculations – To reusable data connections and robust metrics From disjointed stakeholder questions – To clear and concise requirements that lead to decision making From being unsure how difficult Tableau will be to learn – To being able to develop standard charts and tables in Tableau with dynamic reporting capabilities From manually combining data for each analytical task – To dynamically combining data from multiple tables for analysis From being unsure how to answer analytical questions and what options there are – To being equipped with multiple actionable, dynamic, analytical use cases From not knowing Why, When and How to create Dashboards or Story’s – To being able to combine analysis to answer complex questions and tell data driven stories From using demo data theory – To Delivering value [Answering questions] on their own data From spending lots of time answering colleagues ad-hoc (data) questions – To empowering stakeholders in answering ad-hoc queries and reducing the time to analyse and steer the business
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Why Learn Photoshop Basics to Advanced Training Course? Click here for info In this course, you'll gain basic to advanced Photoshop skills, to edit photos and images, and advanced tasks like creating product designs and photorealistic illustrations. The course is customizable to your requirements, and you'll engage in design projects to enhance your portfolio. Duration: 20 hrs. Method: 1-on-1 Schedule: Tailor your own schedule by pre-booking a convenient hour of your choice, available from Mon to Sat 9 am and 7 pm. Adobe Photoshop Training in London - In-Person & Live Online As the most renowned image editing software, Photoshop provides complete control over your images. With a wide range of editing tools, users can enhance, retouch, and manipulate colors to create stunning visuals. Beyond static images, Photoshop is also capable of editing videos, graphic design, and 3D images. Choose our Photoshop course for a solid foundation in creative visuals, covering image adjustment, composition, and common fixes. For a deeper understanding, our Advanced course core introduction teaches advanced techniques like color fills, text and layer styling, and web-ready artwork creation. Explore our masterclass options for further training and insights at an advanced level. All beginner courses are available in class or online 1-on-1. Photoshop Basics to Advanced Training Course - 20 hours Course Outline: I. Introduction to Photoshop (1 hour) Get familiar with Adobe Photoshop and its applications Set up a personalized workspace for efficient workflow II. Working with Layers and Masks (2 hours) Explore layer styles and advanced management techniques III. Selections and Retouching (2 hours) Master selection and retouching tools for precise edits IV. Working with Text and Vector Graphics (1 hour) Create and format text effectively Combine vector elements with raster graphics V. Color Correction and Image Adjustments (2 hours) Adjust image color and tone for better visual impact VI. Filters and Effects (1 hour) Apply filter effects for creative enhancements VII. Advanced Techniques (6 hours) Dive into advanced layer masking and selection tools Work with 3D models and design for mobile applications VIII. Project-Based Learning (3 hours) Apply Photoshop techniques to real-world projects IX. Advanced Rendering Techniques (1 hour) Explore advanced rendering effects for photorealistic results X. Final Project and Post-Production Techniques (1 hour) Complete a comprehensive final project and implement post-production techniques Enroll now to elevate your Photoshop skills and create visually stunning designs with confidence. Learn from experienced instructors in interactive in-person or live online sessions. Master Adobe Photoshop and unlock your creative potential. By completing the Photoshop Basics to Advanced Training Course, participants will: Develop Proficiency: Acquire a strong command of Adobe Photoshop, mastering both foundational and advanced techniques. Image Editing Expertise: Gain the skills to efficiently edit and retouch images, remove unwanted elements, and enhance visuals using a variety of tools. Creative Design Skills: Explore creative design concepts, combining text, vector graphics, and raster elements for custom designs. Color Correction and Enhancement: Learn to adjust image colors, tones, and apply advanced color correction techniques for professional results. Filters and Effects: Apply various filter effects creatively, giving artistic enhancements to images and designs. Project-Based Learning: Gain practical experience by working on real-world projects, creating composite images, posters, social media graphics, and more. Advanced Rendering Techniques: Discover rendering techniques for achieving photorealistic and visually impactful results. Post-Production Expertise: Implement post-production techniques to refine and polish final outputs for professional-grade designs. Customization and Automation: Create and utilize custom brushes, actions, and scripts to streamline workflows and improve efficiency.