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The Intersection of Agile and Culture Most accept that agile methods and practices work but how do you apply them at scale without stifling the creativity, autonomy, and energy of your teams? Listen as Aaron Bjork describes the importance of organizational culture in scaled agile implementations. Aaron will share stories from his experiences at Microsoft and provide practical advice for how to intersect agile and culture in your organization and teams. Key takeaways: Learn why culture and agile are not mutually exclusive. Learn practical ways to strengthen the agile mindset on your teams. Learn ways to identify where culture is interfering with agile adoption. Learn what has/hasn't worked during Microsoft's agile transformation.

Toyota Kata - What is it. Where Might it Fit. and Why? Future solutions are getting less and less likely to be ones we've used before. And even if we can draw on 'experience', it may represent the lowest form of innovation which may not be good enough; we are limiting ourselves to only what we know now.Agile is about mindset, not about process. Mindset can support agile behaviors or can hinder them. Improvement exercises involve multiple people or groups working on different parts of the puzzle; how they understand customer needs and how they collaborate to create a cohesive whole can greatly influence success. So the most important question becomes, 'How might we develop an Agile mindset?'The connection between Agile and Toyota Kata is intriguing. When you look into why, it's actually quite plain and simple. Further, when you have an understanding of Toyota Kata, how it came about and why, then its potential value to those adopting Agile shines through even more so. You will recognize the potential of the 2 unintentionally hidden managerial routines at Toyota from which 'Toyota Kata' was born."One of the best, compact introductions to Toyota Kata that I've seen!" (Quote by Mike Rother, author of 'Toyota Kata', following a presentation by Oscar in Austin TX in Feb 2020.) In this session you will: See the connection between Agile and Toyota Kata and their common ancestry See why the most success in the future will come to those who can rapidly adapt and innovate Understand that a concept or model alone generally won't change behaviors (and why), but a practice routine will Understand the 2 'Kata' patterns and get a feel for how you can start your application of them, one in particular

Use Fast Feedback to Accelerate Business Agility w/ David Grabel Software engineers get feedback from their development environment and automated test suites in real-time. Errors can be fixed and verified in minutes. However, when organizations extend Agile beyond technology, feedback from stakeholders takes days and the 'feedback frenzies' can drag on for weeks or even months. Completing a story within a sprint seems impossible. It is time for 'the business' to dramatically reduce lead time and stop getting blamed for delays. This talk will show you how to quickly create a value stream mapping with your team. This map will expose needless delays and help you find ways to shorten cycle time to minutes, reducing overall lead time by 80% or more. It will include a way to overlay feedback loops on the value stream map, which can help you find the source of significant delays. You will also hear how creative teams are adapting mob programming techniques into their work in ways that build feedback into their processes in order to accelerate delivery from business teams. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.

When is Your Agile Transformation Done? After over a decade of agile transformations. many organizations have several years of agile experience of agile are naturally looking for signs that the change is complete. Attention turns to the level of skill or maturity an organization needs in order to declare the transformation a success. As a result. models of agile maturity have emerged that promise to somehow measure how agile you are.The good news is that agile. by definition. should be iteratively delivering value from the moment a transformation starts. Looking back. your ability to deliver has already changed immeasurably. You are already faster. more focused. and delivering a product with higher quality. The bad news is that you have only just started your journey. Change itself has changed. as Gary Hamel said. What looks mature today will be 'bare essentials' tomorrow.Using the concept of Wardley Maps. we will talk about what agile maturity looks like today. and where agile maturity will go in the future. We will learn how iterative value delivery is the price to pay to move along the experience curve. The more frequently you deliver value. the faster you move along the experience curve. By introducing a model of increasing agility. you will be able to map out the path of your transformation. filling in any gaps that you may have and beginning to understand what direction your transformation may take you in the future. What you will Learn Key Takeaways: Differentiate between maturity models and development models. and apply the right model in the right situation Learn how to apply Wardley Mapping to your agile transformation strategy

Use Fast Feedback to Accelerate Business Agility w/ David Grabel Software engineers get feedback from their development environment and automated test suites in real-time. Errors can be fixed and verified in minutes. However, when organizations extend Agile beyond technology, feedback from stakeholders takes days and the 'feedback frenzies' can drag on for weeks or even months. Completing a story within a sprint seems impossible. It is time for 'the business' to dramatically reduce lead time and stop getting blamed for delays. This talk will show you how to quickly create a value stream mapping with your team. This map will expose needless delays and help you find ways to shorten cycle time to minutes, reducing overall lead time by 80% or more. It will include a way to overlay feedback loops on the value stream map, which can help you find the source of significant delays. You will also hear how creative teams are adapting mob programming techniques into their work in ways that build feedback into their processes in order to accelerate delivery from business teams. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies.

Enterprise Agility Starts With Healthy Teams: How Healthy is YOUR Agile Team? Enterprise Agility Starts with Healthy Teams; How Healthy are YOUR Agile Teams? Have you been adopting Agile methods across several teams but wondering if there is a consistent way to measure their health and progress? What does it even mean to be a "healthy" Agile team? Take a deeper dive with our dynamic Agile Expert, Sally Elatta, as she walks you through the top 5 metrics you need to be looking at to measure the health and performance of your Agile teams and how you can create a continuous growth process where teams, programs and portfolios are getting better quarter after quarter. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

The Agile Mindset: Motivating vs. Mandating Change Agile Transformations can be hard on teams if not properly managed and oftentimes, people who don't readily embrace an Agile mindset are vilified and accused of sabotaging the initiative. Yet studies show these problems tend to stem from leadership's unawareness of what motivating factors enable their teams to be most receptive and responsive to change, resulting in many teams not having the data and security needed up-front to embrace change in the most effective ways. Through this talk, we'll offer you key tips and techniques to overcome these challenges! By attending this session you will: Learn the hidden reasons some struggle to embrace an Agile Mindset! Find out how to discover what types or data, security and context your people need to embrace change more quickly! Discover new ways to motivate your people toward a continuous Agile mindset, from the start!

Bridging the Gap with Agile Learn how a large cloud-computing enterprise used Flawless ExecutionSM, a remarkably scalable agile business framework, across diverse business teams including their Marketing Team, Legal Team, C-Suite and even the Sales Group functional teams that are notorious for avoiding agile methodologies. As part of a major merger, the company sought to unite two sales teams that were not strategically aligned and didn't have a customer-focused mindset. Just as agile methodologies help developers keep the customer at the forefront of the conversation, this sales organization used the agile techniques and practices of Flawless ExecutionSM, to align around the customer's needs, scale best practices, and shift the culture to a more customer-centric mindset. Result: after an abysmal first half in 2016, the team rallied together after implementing Flawless Execution as their process of record over the summer and beat their sales forecast by 17% in Q4. This had an impact on morale for the 22,000-person company and even increased the stock price by 10%. This and other IILLearning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topicsmay qualify for othercontinuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Somelimitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities andassociated policies.

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After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. 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Tap Into The Power Of The Unconscious Mind How To Control Your Own Mind - And WHY Almost Nobody Does! Why FEAR Dominates Our Lives & How To Beat it! Final Thoughts, Tips & Suggestions To Radically Improve Your Life Course 06: EFT - Emotional Freedom Technique What Is EFT (Emotional Freedom Technique)? EFT and Emotions, The Brain (EFT with the body) EFT Procedure Detailed Instructions of EFT Applying EFT to Physical Issues Treating Children with EFT EFT That Can Improve/ Heal Life & Tips Doing Business with EFT Course 07: Goal Setting Masterclass Introduction to Goal Setting Masterclass Steps to Reaching Your Goals Why Goals Are So Important Planning & Setting Goals Incorporating Goals into Your Daily Life Incorporating Goals into Your Business Worksheets and Exercises for Goal Setting Conclusion Course 08: Motivation Skills Introduction Motivational Skills Motivational Strategies Conclusion Course 09: Listening Masterclass Course 10: Anger Management Course 11: Biohacking Your Physical and Mental Health Course 12: Personal Development Coach with Positive Psychology Training Course 13: Effective Communication Skills Course 14: Creative Thinking for Everyday Life CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? 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Unlock a world of opportunities with our course, 'Managing Quality and Service Delivery'. Dive into the intricacies of understanding stakeholders and the essence of delivering top-notch services. Our curriculum guides learners through the fundamental theories of quality, highlighting the significance of continuous enhancement. By the course's end, you'll be adept at team building and comprehending the myriad responsibilities that ensure optimal quality and service. Learning Outcomes Comprehend the importance of stakeholder understanding and its impact on quality. Identify the key components of service delivery and their correlation with quality. Grasp the principles of continuous improvement and its essential role in service quality. Recognise various quality theories and their application in real-world scenarios. Develop strategies for effective team building and understanding team responsibilities. Why buy this Managing Quality and Service Delivery course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Managing Quality and Service Delivery there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Managing Quality and Service Delivery course for? Managers aiming to enhance their quality management skills. Individuals looking to delve into the realm of service delivery. Teams keen on adopting continuous improvement techniques. Those curious about theories shaping the world of quality. Aspiring leaders striving to grasp stakeholder dynamics. Prerequisites This Managing Quality and Service Delivery does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Managing Quality and Service Delivery was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Quality Manager: £40,000 - £60,000 Service Delivery Manager: £45,000 - £70,000 Continuous Improvement Specialist: £35,000 - £55,000 Stakeholder Relations Officer: £30,000 - £50,000 Team Building Consultant: £50,000 - £75,000 Quality Assurance Analyst: £25,000 - £45,000 Course Curriculum Module 01: Understanding stakeholder Understanding stakeholder 00:14:00 Module 02: Service delivery & Quality Service delivery & Quality 00:14:00 Module 03: Concept of continuous improvement Concept of continuous improvement 00:15:00 Module 04: Need for Continuous Improvement Need for Continuous Improvement 00:15:00 Module 05: Managing Quality Managing Quality 00:15:00 Module 06: Theories of Quality Theories of Quality 00:15:00 Module 07: Team Building & Responsibilities Team Building & Responsibilities 00:15:00