10595 Courses delivered Online

Lab Technician: Lab Technician Course Unlock the Power of Lab Technician: Lab Technician Course: Enrol Now! Do you want to develop your skills as a lab technician: lab technician or pursue a career in it? If yes, sign up for this Lab Technician: Lab Technician Course to get the knowledge and abilities required to become more organised and productive. The goal of the Lab Technician: Lab Technician Course was to provide participants a thorough grasp of Lab technician: lab technician with a focus on legal ideas, best practices, and underlying competence. The lab technician: lab technician course explains the function of the Lab Technician: Lab Technician Course as well as laboratory safety, ethics, equipment, and instruments. As a lab technician: lab technician, you will be familiar with medical language, paperwork, and specimen collecting and management. This Lab Technician: Lab Technician Course explains all the responsibilities of a lab technician: lab technician in pathology, professional growth job choices, and much more. Sign up for the Lab Technician: Lab Technician Course to increase your output at work. Main Course: Lab Technician Course Free Courses included with Lab Technician: Lab Technician Course Course 01: Medical Terminology Course Course 02: Medical secretary & receptionist Course Special Offers of this Lab Technician: Lab Technician Course: This Lab Technician: Lab Technician Course includes a FREE PDF Certificate. Lifetime access to this Lab Technician: Lab Technician Course Instant access to this Lab Technician: Lab Technician Course 24/7 Support Available to this Lab Technician: Lab Technician Course [ Note: Free PDF certificate as soon as completing the This Lab Technician: Lab Technician Course] Lab Technician: Lab Technician Course This Lab Technician: Lab Technician Course consists of 19 modules. Course Curriculum of Lab Technician: Lab Technician Course Module 01: Introduction to Lab Technician Role Module 02: Laboratory Safety and Ethics Module 03: Laboratory Equipment and Instruments Module 04: Medical Terminology and Documentation Module 05: Specimen Collection and Handling Module 06: Basic Laboratory Techniques Module 07: Hematology and Blood Analysis Module 08: Clinical Chemistry Module 09: Microbiology and Microscopic Examination Module 10: Immunology and Serology Module 11: Histology and Cytology Module 12: Urinalysis and Body Fluid Analysis Module 13: Quality Control and Assurance in the Laboratory Module 14: Laboratory Information Systems (LIS) Module 15: Emerging Technologies in Laboratory Diagnostics Module 16: Introduction to Hematology Module 17: Introduction to Pathology Module 18: Role of a Lab Technician in Pathology Module 19: Professional Development and Career Paths Assessment Method of Lab Technician: Lab Technician Course After completing Lab Technician: Lab Technician Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Lab Technician: Lab Technician Course After completing the Lab Technician: Lab Technician Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Lab Technician: Lab Technician Course Enrolling in this Lab Technician: Lab Technician Course will enhance your resume and provide you with the chance to research the following positions Requirements Lab Technician: Lab Technician Course To enrol in this Lab Technician: Lab Technician Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Lab Technician: Lab Technician Course. Be energetic and self-motivated to complete our Lab Technician: Lab Technician Course. Basic computer Skill is required to complete our Lab Technician: Lab Technician Course. If you want to enrol in our Lab Technician: Lab Technician Course, you must be at least 15 years old. Career path Lab Technician: Lab Technician Course This training curriculum will be helpful to UK residents looking for new Lab Technician: Lab Technician Course work prospects.

Level 3 Pharmacy Assistant Dispenser and Pharmacy Technician Introducing Our Comprehensive Course: Pharmacy Technician If you want to learn about Pharmacy Technician: Pharmacy Technician and become an expert in the field, you have arrived at the right place. Industry experts designed this Pharmacy Technician: Pharmacy Technician course to enable you to learn quickly and efficiently and at your own pace and convenience. Make an important contribution to the UK healthcare system by ensuring that your community can rely on you for support and excellent customer service. This Pharmacy Technician: Pharmacy Technician course teaches you everything you need to know to become a Pharmacy Technician or Pharmacy Technician Assistant and provide support and stability to your team. Enrol in this Pharmacy Technician: Pharmacy Technician UK Online course to get a head start on a career in healthcare. Unlock the Power of Pharmacy Technician: Pharmacy Technician Course: Enrol Now! Why choose this Pharmacy Technician: Pharmacy Technician Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Pharmacy Technician: Pharmacy Technician Course developed by industry experts. After each module Pharmacy Technician: Pharmacy Technician Course, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Pharmacy Technician: Pharmacy Technician Course. Main Course: Level 3 Pharmacy Technician Course Courses including with this Pharmacy Technician: Pharmacy Technician bundle. Course 01: Pharmacy Assistant Diploma Course 02: Control and Administration of Medicine Course 03: Nursing & Prescribing Course 04: Level 2 Understanding the Safe Handling of Medication in Health and Social Care Course 05: Medical Reciptionist & Secretary Course 06: Phlebotomy Training Course 07: Adult Nursing Training Course 08: Speech & Language Therapy Course 09: Healthcare Assistant Course 10: Level 6 Diploma in Health and Social Care Management Special Offers of this Paediatric First Aid: Paediatric First Aid Training Course: This Pharmacy Technician: Pharmacy Technician Course includes a FREE PDF Certificate. Lifetime access to this Pharmacy Technician: Pharmacy Technician Course Instant access to this Pharmacy Technician: Pharmacy Technician Course 24/7 Support Available to this Pharmacy Technician: Pharmacy Technician Course [ Note: Free PDF certificate as soon as completing the Pharmacy Technician: Pharmacy Technician course] Level 3 Pharmacy Assistant Dispenser and Pharmacy Technician Elevate your healthcare career with the Pharmacy Technician: Pharmacy Technician course. This comprehensive program provides in-depth knowledge and hands-on skills to become a reliable Pharmacy Technician: Pharmacy Technician, ensuring that you offer critical support in a fast-paced medical environment. Whether you're looking to begin or advance your healthcare profession, the Pharmacy Technician: Pharmacy Technician UK Online course equips you to thrive in a rewarding role. Take the first step towards becoming a trusted healthcare professional by enrolling in the Pharmacy Technician: Pharmacy Technician course today! Who is this course for? Level 3 Pharmacy Assistant Dispenser and Pharmacy Technician This Pharmacy Technician: Pharmacy Technician course is suitable for becoming pharmacy technicians or working in the medical field. Requirements Level 3 Pharmacy Assistant Dispenser and Pharmacy Technician To enrol in this Pharmacy Technician: Pharmacy Technician Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Pharmacy Technician: Pharmacy Technician Course. Be energetic and self-motivated to complete our Pharmacy Technician: Pharmacy Technician Course. Basic computer Skill is required to complete our Pharmacy Technician: Pharmacy Technician Course. If you want to enrol in our Pharmacy Technician: Pharmacy Technician Course, you must be at least 15 years old. Career path Level 3 Pharmacy Assistant Dispenser and Pharmacy Technician This Pharmacy Technician: Pharmacy Technician course will prepare you for many healthcare professions such as: Pharmacist’s Assistant Pharmacy Technician

Self Esteem: Self Esteem Course Online A healthy representation of how you see yourself is a high self-esteem; after all, nothing is more important than how you see yourself when you need to be assertive, make executive decisions, or ask for what you want. Learn techniques that will drastically change how you feel about yourself and how you approach the world in order to get what you want by asking with confidence and without fear. Professional success requires the growth of self-esteem and assertiveness. However, without adequate training and guidance, it is impossible to advance in your career. In this regard, this Self Esteem: Self Esteem Course is ideal for you. Through this Self Esteem: Self Esteem Course, you will learn about self-confidence, the impact of negative thinking, communication skills, the importance of goal setting, the role of body language. After completing this Self Esteem: Self Esteem Course, you will be able to manage your self-esteem and assertiveness with excellence and professionalism. This Self Esteem: Self Esteem Course will provide you a solid understanding of self-esteem and assertiveness, which will help you advance in your career. Why choose this Self Esteem: Self Esteem Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Self Esteem: Self Esteem Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Self Esteem: Self Esteem Course. Main Course: Self Esteem Course Free Courses included with Self Esteem: Self Esteem Course Course 01: Level 7 Life Coaching Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Negotiation Skills Course [ Note: Free PDF certificate as soon as completing the Self Esteem: Self Esteem Course] Self Esteem: Self Esteem Course Online This Self Esteem: Self Esteem Course consists of 04 modules. Course Curriculum of Self Esteem: Self Esteem Course Module 01: Understanding Self Esteem Module 02: Understanding Assertiveness Module 03: Assertiveness in Communication Module 04: Assertiveness in Workplace Assessment Method of Self Esteem: Self Esteem Course After completing Self Esteem: Self Esteem Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Self Esteem: Self Esteem Course After completing the Self Esteem: Self Esteem Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Self Esteem: Self Esteem Course Online This Self Esteem: Self Esteem Course is suitable for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including: Managers Team Leaders Office Executives Office Administrators Employees Business people Secretaries Receptionists Requirements Self Esteem: Self Esteem Course Online To enrol in this Self Esteem: Self Esteem Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Self Esteem: Self Esteem Course. Be energetic and self-motivated to complete our Self Esteem: Self Esteem Course. Basic computer Skill is required to complete our Self Esteem: Self Esteem Course. If you want to enrol in our Self Esteem: Self Esteem Course, you must be at least 15 years old.

Primary Teaching: Primary Teaching Course Online Unlock the Power of Primary Teaching: Primary Teaching Course: Enrol Now! If you want to take the first steps toward becoming a primary school teacher, then this Primary Teaching: Primary Teaching Course could be the ideal place to start your training for a worthwhile and rewarding career. This Primary Teaching: Primary Teaching Course provides a thorough introduction to the field, making it ideal for those considering a career in teaching or those who are new to the field. The course is divided into several comprehensive modules to provide you with the most convenient and comprehensive learning experience possible. Enroll on this exclusive Primary Teaching: Primary Teaching Course today and learn how to become an excellent Primary School Teacher and support children's learning and development. Main Course: Diploma in Primary Teaching Free Courses included with Primary Teaching: Primary Teaching Course Course 01: Speech & Language Therapy Course 02: Diploma in Health and Wellbeing Course 03: Sports First Aid Special Offers of this Primary Teaching: Primary Teaching Course: This Primary Teaching: Primary Teaching Course includes a FREE PDF Certificate. Lifetime access to this Primary Teaching: Primary Teaching Course Instant access to this Primary Teaching: Primary Teaching Course 24/7 Support Available to this Primary Teaching: Primary Teaching Course [ Note: Free PDF certificate as soon as completing the Primary Teaching: Primary Teaching Course] Primary Teaching: Primary Teaching Course Online This Primary Teaching: Primary Teaching Course consists of 14 modules. Course Curriculum of Primary Teaching: Primary Teaching Course Module 01: Primary Education in the UK Module 02: Responsibilities, Qualifications and Skills Module 03: Initial Teacher Training Module 04: Types of Schools in the UK Module 05: Importance of Early Years in Development Module 06: EYFS Teaching Techniques Module 07: Child Development Module 08: Teaching Primary English Module 09: Teaching Primary Mathematics Module 10: Teaching Primary Science, Design and Technology Module 11: Teaching Other Primary Subjects Module 12: Children Having Special Education Needs or Disabilities Module 13: EYFS Framework in 2021 Module 14: Self-Management and Dealing with Stress Assessment Method of Primary Teaching: Primary Teaching Course After completing Primary Teaching: Primary Teaching Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Primary Teaching: Primary Teaching Course After completing the Primary Teaching: Primary Teaching Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Primary Teaching: Primary Teaching Course Online This Primary Teaching: Primary Teaching Course is suitable for anyone who wants to: Learn the skills needed to become a Primary Teacher. Make a career change and explore new career opportunities. Gain a formal, accredited qualification to improve their career opportunities. Develop the skills and knowledge needed to work in education. Requirements Primary Teaching: Primary Teaching Course Online To enrol in this Primary Teaching: Primary Teaching Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Primary Teaching: Primary Teaching Course. Be energetic and self-motivated to complete our Primary Teaching: Primary Teaching Course. Basic computer Skill is required to complete our Primary Teaching: Primary Teaching Course. If you want to enrol in our Primary Teaching: Primary Teaching Course, you must be at least 15 years old. Career path Primary Teaching: Primary Teaching Course Online This Primary Teaching: Primary Teaching Course will prepare you for a variety of career paths, including the following: Primary School Teacher Early Years Teacher Teaching Assistant

Life Coaching: Life Coaching Course Online Study Life Coaching: Life Coaching Course online and take the first steps toward a long-term successful career. This Life Coaching: Life Coaching Course will help you enhance your CV, impress potential employers, and stand out from the crowd. With our Level 7 Life Coaching course, you’ll dive deep into the core principles of life coaching. You’ll gain insights that empower you to help clients achieve their goals through effective life coaching strategies. Our expert instructors, seasoned in life coaching, will provide you with practical knowledge and hands-on experience. Join our Level 7 Life Coaching course to connect with fellow aspiring life coaches. Together, you’ll explore the transformative power of life coaching and develop skills that enhance your coaching practice. As you progress, you’ll discover how impactful life coaching can be for both you and your clients. The Life Coaching: Life Coaching Course will start with the fundamentals of life coaching: life coaching, different tools of life coaching: life coaching, and various areas of life coaching: life coaching and will lead you to an understanding of your client's mental and physical skill development. It will also teach you how to help your clients improve their self-awareness and mindfulness. Main Course: Level 7 Life Coaching Course Free Courses included with Life Coaching: Life Coaching Course: Along with Level 7 Life Coaching Course you will get free Workplace Stress Management Along with Level 7 Life Coaching Course you will get free Level 5 Mental Health Care - MCA and DOLS Special Offers of this Life Coaching: Life Coaching Course: This Life Coaching: Life Coaching Course includes a FREE PDF Certificate. Lifetime access to this Life Coaching: Life Coaching Course Instant access to this Life Coaching: Life Coaching Course 24/7 Support Available to this Life Coaching: Life Coaching Course Life Coaching: Life Coaching Course Online We cover all aspects of life coaching in our Life Coaching: Life Coaching Course, including foundational concepts and efficient communication methods also, this Level 7 Life Coaching: Life Coaching helps to goal-setting, motivational approaches and overcoming limiting beliefs. Through this Life Coaching: Life Coaching Course, you can share your interests, broaden your network, mentoring, and lifelong connections. After completing the Life Coaching: Life Coaching Course, you will learn the roles and goals of life coaching: life coaching. The significance of advanced communication techniques, body language, and an overview of life coaching: life coaching are part of Level 7 Life Coaching: Life Coaching lesson. Who is this course for? Life Coaching: Life Coaching Course Online This Life Coaching: Life Coaching Course is open to candidates with no prior expert experience from all backgrounds. This Life Coaching: Life Coaching Course is perfect for: Life Coaches Students Fresh Graduates Job Seekers People who are serious about loving and assisting others. Anybody who wants to pursue a worthwhile and satisfying career for the rest of their lives. Requirements Life Coaching: Life Coaching Course Online To enrol in this Life Coaching: Life Coaching Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Life Coaching: Life Coaching Course. Be energetic and self-motivated to complete our Life Coaching: Life Coaching Course. Basic computer Skill is required to complete our Life Coaching: Life Coaching Course. If you want to enrol in our Life Coaching: Life Coaching Course, you must be at least 15 years old. Career path Life Coaching: Life Coaching Course Online This Life Coaching: Life Coaching Course gives you a brand-new way to break into the related employment market. After completing this Life Coaching: Life Coaching Course, you can explore trendy and in-demand jobs, such as: Successful Facilitator Empowerment Coach Health Coach Life Coach Advancement Coach for Outdoor activities

Duration 3 Days 18 CPD hours This course is intended for This course is aimed at anyone who wants to harness the power of data analytics in their organization. Overview After completing this course delegates will be capable of writing effective R code to manipulate, analyse and visualise data to enable their organisations make better, data-driven decisions. This course teaches delegates with no prior programming or data analytics experience how to perform data manipulation, data analysis and data visualisation in R. Course Outline Becoming a world class data analytics practitioner requires mastery of the most sophisticated data analytics tools. The R programming language is one of the most powerful and flexible tools in the data analytics toolkit. This course teaches delegates with no prior programming or data analytics experience how to perform data manipulation, data analysis and data visualisation in R. Mastery of these techniques will allow delegates to immediately add value in their work place by extracting valuable insight from company data to allow better, data-driven decisions. The course will explore the following topics through a series of interactive workshop sessions: What is R? Basic R programming conventions Data structures in R Accessing data in R Descriptive statistics in R Statistical analysis in R Data manipulation in R Data visualisation in R Additional course details: Nexus Humans Beginning Data Analytics With R training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Beginning Data Analytics With R course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Programming for Beginners is one of our best selling and most popular course. The Programming for Beginners is organized into 21 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 18 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this course for? Programming for Beginners is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field.

The Child Development Teacher Course is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Child Development Teacher Course consists of several modules that take around 7 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.

Office Admin and Receptionist Course Overview: The Office Admin and Receptionist Course, an essential part of the evolving industry, caters to the increasing demand for skilled professionals in office administration. In today's dynamic business environment, efficient office management and exceptional receptionist skills are crucial for organisational success. This course equips individuals with the necessary knowledge and skills to excel in administrative roles, addressing emerging opportunities and challenges in the field. No matter the type or the size of an organisation, every office needs a receptionist and someone to take care of the administrative tasks. Therefore, if you can train yourself in administrative and receptionist work, you will have a lot of job opportunities knocking at your door. The Office Admin and Receptionist Course will provide you with quality training. It will equip you with the essential skills and confidence to carry out the responsibilities.  The Office Admin and Receptionist Course help you acquire the essential skills to become a proficient receptionist or an office admin. In this course, you will learn how to represent your company in the best possible manner. The easy-to-follow modules will help you in developing your telephone skills. Furthermore, you will become competent in record keeping and filing. In addition, this valuable course will teach you organisation skills, communication skills, time management skills, and more. Most importantly, this course will provide you with quality training in MS Excel. At the end of this Office Admin and Receptionist Course, you will receive a valuable certificate. This certificate will elevate your resume and increase your employability. So enrol now and get ready for a brilliant career. Learning Outcomes Understand the roles and responsibilities of a receptionist and an office administration Learn how to represent your boss and your company properly Develop the essential skills to handle the business telephones Enrich your knowledge of record keeping and filing system Build your organisation skills, communication skills and business writing skills Gain expertise on managing petty cash Become competent in MS Excel Who is the Office Admin and Receptionist Course for? This Office Admin and Receptionist Course is the perfect training ground for future office admins and receptionists. It will provide a clear understanding of their roles and responsibilities and also support in fulfilling these office administration responsibilities.  Why Choose this Office Admin and Receptionist Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.  Career Path The Office Admin and Receptionist Course is a useful qualification to possess, especially to people with careers in: Administrative Assistant Secretary Administrator Office Manager Receptionist Office Administrator Office Admin and Receptionist Course - Updated Version Introduction to Reception and Receptionist 00:29:00 Business Telephone Skills 00:19:00 Representing Your Boss and Company 00:34:00 Mail Services and Shipping 00:25:00 Travel Arrangements 00:24:00 Organising Meeting and Conferences 00:25:00 Time Management 00:35:00 Record Keeping and Filing Systems 00:28:00 Business Writing Skills 00:40:00 Organisational Skills 00:25:00 Communication Skills 00:25:00 Customer Service 00:16:00 Effective Planning and Scheduling 00:39:00 Invoicing/Petty Cash 00:27:00 Business Environment 00:16:00 Advanced MS Excel How to Get the most of the course 00:01:00 Text formulas in Excel 00:08:00 Text Formulas Exercise 00:01:00 Text Formulas Exercise (answers) 00:01:00 Mathematical Formulas In Excel 00:04:00 Mathematical Formulas Exercise 00:01:00 Mathematical Formulas Exercise (answers) 00:01:00 Date and Time Formulas In Excel 00:06:00 Date and Time Formulas Exercise 00:01:00 Date and Time Exercise Formulas (answers) 00:01:00 Logic Formulas In Excel 00:12:00 Logic Formula Exercise 00:01:00 Logic Formula Exercise (answers) 00:01:00 Financial Formula In Excel 00:06:00 Financial Formula Exercise 00:01:00 Financial Formula Exercise (answers) 00:02:00 Informational Formula In Excel 00:04:00 Informational Formula Exercise 00:01:00 Informational Formula Exercise (answers) 00:01:00 Getting Traffic To Your Site 01:00:00 Menu Example with Excel Vlookup 00:08:00 Wildcard Search with Excel Vlookup 00:09:00 Looking to the Left with Excel Vlookup 00:17:00 2-Way Lookup 00:14:00 Comparing Lists with Excel Vlookup 00:03:00 Microsoft Excel Vlookup Tips and Tricks 00:14:00 Power Query Intro and Excel version 00:03:00 Excel Power Query - Introduction 00:03:00 Enabling M in Power Query 00:02:00 Transform Data - Trim in Excel Power Query 00:05:00 Transform Data - Format Dates and Values in Excel Power Query 00:02:00 Simple Expressions 00:08:00 Simple Expressions - Nested Expressions 00:03:00 Transform Data - Parsing URLs in Excel Power Query 00:05:00 Variables 00:08:00 Formatting Excel Keyboard Shortcuts 00:02:00 Table Excel Keyboard Shortcuts 00:02:00 Editing Excel Keyboard Shortcuts 00:05:00 Formula Excel Keyboard Shortcuts 00:03:00 Workbook Excel Keyboard Shortcuts 00:02:00 Handy Excel Shortcuts Keyboard Shortcuts 00:05:00 Office Admin and Receptionist Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Receptionist Receptionist 00:30:00 Importance of Receptionist 00:15:00 Different Types of Receptionist & Roles 01:00:00 Communication Skills for Receptionist 01:00:00 Telephone Skills 01:00:00 Listening Skills 01:00:00 Taking Messages 00:30:00 Presenting & Appearance 00:30:00 Reservation Procedure 00:15:00 Confidentiality Checklist 00:15:00 Being Organized as Receptionist 00:15:00 Becoming a Successful Receptionist 00:15:00 Customer Relations & Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Skills Module One - Getting Started 00:30:00 Module Two - Core Skills Required 01:00:00 Module Three - Self-Management (I) 01:00:00 Module Four - Self-Management (II) 01:00:00 Module Five - Time Management (I) 01:00:00 Module Six - Time Management (II) 01:00:00 Module Seven - Organizing and Planning (I) 01:00:00 Module Eight - Organizing and Planning (II) 01:00:00 Module Nine - Communication (I) 01:00:00 Module Ten - Communication (II) 01:00:00 Module Eleven - Additional Challenges 01:00:00 Module Twelve - Wrapping Up 00:30:00 Professional Telephone Receptionist Course - Activities 00:00:00 Recommended Reading Recommended Reading : Office Admin and Receptionist Course 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Receptionist Course 00:30:00 Final Exam Final Exam- Office Admin and Receptionist Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Any successful business manager will tell you that you never get the deal you deserve - you always get the deal you negotiate! This two-day workshop includes recent research and practical techniques from the Harvard Business School Negotiation Project and provides a unique opportunity to learn and practice these skills in a safe environment using up to date materials and life-like practice negotiation case studies. This course will help participants to: Understand the basics of negotiation Develop negotiating skills Increase their business acumen Develop their communication skills Learn the models, techniques and tools for an effective negotiation Identify the barriers to agreements Close the deal 1 What is negotiation? Key skills for negotiation Types of negotiation Win-lose negotiations versus Win-win negotiations Wise agreements and Principled Negotiation 2 Four key negotiating concepts BATNA - Best alternative to negotiated agreement Setting your reservation price ZOPA - Zone of possible agreement Creating and trading value 3 Business acumen Understanding pricing, gross margins and profit Knowing the key points on which to negotiate 4 A Four Phase Model for negotiation Nine steps to successful planning Discussing a deal - creating and claiming value Making and framing proposals Bargaining for the winning deal 5 Effective communication Effective questioning Active listening skills Understanding and interpreting body language Barriers to effective communication 6 Understanding influence and persuasion Influencing strategies Ten proven ways to influence people Six universal methods of persuasion Understanding why people do business with other people 7 Negotiating tactics Tactics for win-lose negotiations Tactics for win-win negotiations Effective team negotiating Understanding and using powerv What do you do when the other side has more power? 8 Barriers to agreement Common barriers to agreement The Negotiators Dilemma Dealing with die-hard negotiators Dealing with lack of trust 9 Potential barriers to cross-border agreements Understanding business methods and practice in other cultures Figuring out who has the power and who makes decisions Recognising and dealing with cultural differences What's OK here might not be OK there 10 Closing the deal Four steps to closing the winning deal