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In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Diploma in Child Care will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Diploma in Child Care will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Diploma in Child Care and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Diploma in Child Care is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Diploma in Child Care. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Diploma in Child Care will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Understanding Child Development Understanding Child Development 00:24:00 Module 02: Caring for Children Care for Children 00:24:00 Module 03: Healthy Food, Healthy living Healthy Food, Healthy Living 00:23:00 Module 04: Keeping Children Healthy & Safe Keeping Children Healthy & Safe 00:31:00 Module 05: Child Protection Child Protection 00:24:00 Module 06: Play, Imagination and Creativity Play, Imagination and Creativity 00:27:00 Module 07: Early Years Provision Early Years Provision 00:16:00 Module 08: Children with Special Needs Children with Special Needs 00:39:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
People who are suffering from cerebral palsy face unimaginable difficulties and discomfort. Therefore, the people working directly or indirectly with cerebral palsy patients must have adequate knowledge about the condition. The Cerebral Palsy Awareness course will help you develop a clear understanding of this disorder. From the Cerebral Palsy Awareness course, you will get an in-depth understanding of cerebral palsy. First, the course will introduce you to the causes and symptoms of cerebral palsy. Then you will receive detailed lessons on the treatment process, occupational therapy and physical therapy. Through this valuable course, you will be able to build the expertise required for care planning. In addition, this course will help you identify the difference between a regular child and a child suffering from cerebral palsy. This Cerebral Palsy Awareness course will not only help you enrich your knowledge about this disorder, but also provide you with a certificate. This certificate will assist you in securing a job in the related relevant fields. Learning Objectives Get introduced to the causes and symptoms of cerebral palsy Enrich your understanding of the epidemiology of cerebral palsy Familiarise yourself with the treatment procedure Deepen your understanding of occupational therapy and physical therapy Develop the essential skills and knowledge for care planning Understand the differences between typical child and child with cerebral palsy disorder Who is this Course for? This Cerebral Palsy Awareness course is ideal for aspiring caregivers, therapists or those who wish to gain the relevant skills and knowledge to fast track their careers. It is for those who have little or no knowledge of cerebral palsy or those who are new to the field and want to test their skills and knowledge. There are no entry requirements for this course; however, an eye for detail and a creative mind is essential. CPD Certificate from Course Gate At the successful completion of the Cerebral Palsy Awareness course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career Path On successful completion of the Cerebral Palsy Awareness course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Child Care Officer Complex Care Worker Physiotherapist Occupational Therapist Course Curriculum Module 01: Understanding Cerebral Palsy Understanding Cerebral Palsy 00:15:00 Module 02: Causes and Symptoms of Cerebral Palsy Causes and Symptoms of Cerebral Palsy 00:19:00 Module 03: Epidemiology of Cerebral Palsy Epidemiology of Cerebral Palsy 00:13:00 Module 04: Diagnosis of Cerebral Palsy Diagnosis of Cerebral Palsy 00:16:00 Module 05: Principles of Treatment Principles of Treatment 00:21:00 Module 06: Principles of Rehabilitation: Occupational and Physical Therapy Principles of Rehabilitation: Occupational and Physical Therapy 00:20:00 Module 07: Care Planning Care Planning 00:16:00 Module 08: Typical Child vs Child with Cerebral Palsy Typical Child vs Child with Cerebral Palsy 00:18:00 Module 09: Child, Family and Therapist Working as a Team Child, Family and Therapist Working as a Team 00:21:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Nanny Care Worker Training will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Nanny Care Worker Training will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Nanny Care Worker Training and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Nanny Care Worker Training is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Nanny Care Worker Training. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Nanny Care Worker Training will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Nanny Care Workers Introduction to Nanny Care Workers 00:24:00 Module 02: Understanding Child Development Understanding Child Development 00:24:00 Module 03: Care for Children Care for Children 00:25:00 Module 04: Healthy Food, Healthy living Healthy Food, Healthy living 00:24:00 Module 05: Keeping Children Healthy & Safe Keeping Children Healthy & Safe 00:31:00 Module 06: Early Years Provision Early Years Provision 00:19:00 Module 07: Establishing Relationship and Routines Establishing Relationship and Routines 00:16:00 Module 08: Time Management for Nannies Time Management for Nannies 00:18:00 Module 09: Nanny's Job Profile Nanny's Job Profile 00:30:00 Module 10: Establishing a Nanny's Career Establishing a Nanny's Career 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Compassionate and patient, nursery assistants care for preschool age children attending to their daily needs and preparing them for kindergarten. Do you love to work with children and wish to see them grow up properly? Then Nursery Assistant Certificate can help you materialise your dream letting you be a perfect nursery assistant. Learn the skills and knowledge you need to build your career as a nursery assistant from the comprehensive and interactive Nursery Assistant Certificate course today. This course is designed for those who want to understand children better and take care of them. The course is divided into easily understandable and bite-sized modules that will help you get the knowledge, understand and memorize them easily. You will be able to get the attention and help you need to complete the course. This course will allow you to learn whenever And however you want. Our Nursery Assistant Certificate course lessons are prepared by experts and feature interactive activities. You'll learn how you can use various devices effectively from industry experts. This Nursery Assistant Certificate course has been divided into understandable and manageable sections that we feel will help you grasp each concept- from the basic to advanced course components. Learn from industry experts today and enhance your skills and knowledge in no time. This Nursery Assistant Certificate course will increase your possibility to get your desired job and boost your personal growth. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? The Nursery Assistant Certificate course is ideal for highly aspiring individuals who wish to enhance their professional skills and train for the job they want! Also, this course is highly beneficial for people who want to have some in-depth knowledge on this topic and keep up to date with the latest information. So, you can enrol in this course if you are: Primary Teacher Nursery Assistant Child Carer SEN Teacher Teaching Assistant Early Years Foundation Stage (EYFS) Teacher Study the Nursery Assistant Certificate course today and enhance your professional skillset from the comfort of your home! Entry Requirement Anyone interested in learning more about this subject should take this Nursery Assistant Certificate course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path This Nursery Assistant Certificate course will help you gain all the necessary theoretical knowledge to excel in the relevant field. Enrol on our Nursery Assistant Certificate course now and get started on the journey of taking your career to the next level. Course Curriculum Module 01: Introduction to Nursery Assistance Introduction to Nursery Assistance 00:11:00 Module 02: Understanding Child Development Understanding Child Development 00:24:00 Module 03: Importance of Early Years Development Importance of Early Years Development 00:19:00 Module 04: Care for Children Care for Children 00:17:00 Module 05: Keeping Children Healthy and Safe Keeping Children Healthy and Safe 00:27:00 Module 06: Child Protection Child Protection 00:23:00 Module 07: Play, Imagination and Creativity Play, Imagination and Creativity 00:26:00 Module 08: Children with Special Needs Children with Special Needs 00:34:00 Mock Exam Mock Exam - Nursery Assistant Certificate 00:20:00 Final Exam Final Exam - Nursery Assistant Certificate 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Mental health problems can seriously damage the development of children and young people. That's why the people working with young children must have an in-depth understanding of how to provide mental health support. So, if you are planning to pursue a career in the relevant sectors learn the essentials of child counselling from the Children and Adolescents Counselling course. In the Children and Adolescents Counselling course you will get to introduce yourself to the essentials of child development. Here, you will learn about the factors that influence the development process. In this step-by-step learning process, you will receive valuable information on the different areas of development such as cognitive development, personality development etc. The course will also teach you the techniques for counselling on various mental health issues. You will also know how to portray empathy to those suffering from mental health problems. At the end of the course, you will receive a CPD certificate. This certificate will prove your expertise and help you secure a good job. So, join now and boost your career! Learning Outcomes Familiarise yourself with the factors that influence child development Enrich your knowledge of cognitive, social and emotional development in children Get an in-depth understanding of the theories and models of counselling Develop the ability counselling stress, trauma, anxiety and other mental health issues Understand how to deal with self-harm and suicidal thoughts Learn how to show empathy while counselling Who is this Course for? Anyone can enrol in the Children and Adolescents Counselling course to enrich their knowledge of this area. The course will be highly beneficial for those who are looking forward to starting a career in the relevant industries. It will also help the current professionals enhance their knowledge and improve their skills. Requirements Individuals from any background can take the course A good understanding of the English language, numeracy and ICT Any smart device such as a laptop, pc, or smartphone with an internet connection CPD Certificate from Course Gate After completing the final assignment, you will receive a CPD-accredited certificate. The PDF copy of the certificate will cost you £9. You can order the hard copy for £15, or you can get both the hard copy and PDF certificate for £22. Career path This course will provide the learners with an in-depth understanding of the subject. After completing the course, the learners will develop the skills and knowledge to explore career opportunities in the following fields Mental Health Counsellor Teacher Social Worker School Guidance Counsellor Course Curriculum Module 01: Counselling and Counsellors Counselling and Counsellors 00:14:00 Module 02; Understanding Child Development Understanding Child Development 00:52:00 Module 03: Factors That Influence Development Factors That Influence Development 00:37:00 Module 04: Cognitive Development Cognitive Development 00:26:00 Module 05: Social and Emotional Development Social and Emotional Development 00:44:00 Module 06: Personality and Intellectual Development in Children Personality and Intellectual Development in Children 00:37:00 Module 07: Theories and Models of Counselling (Part 1) Theories and Models of Counselling (Part 1) 00:17:00 Module 08: Theories and Models of Counselling (Part 2) Theories and Models of Counselling (Part 2) 00:19:00 Module 09: Childhood and Adolescent Psychiatric Disorders Childhood and Adolescent Psychiatric Disorders 00:23:00 Module 10: Counselling Children and Adolescents in Schools Counselling Children and Adolescents in Schools 00:21:00 Module 11: Legal, Cultural and Ethical Issues in Professional Counselling Legal, Cultural and Ethical Issues in Professional Counselling 00:17:00 Module 12: Counselling Stress and Anxiety Disorders Counselling Stress and Anxiety Disorders 00:31:00 Module 13: Counselling Trauma and Substance Abuse Counselling Trauma and Substance Abuse 00:17:00 Module 14: Counselling Mood Disorders and Depression Counselling Mood Disorders and Depression 00:23:00 Module 15: Counselling Eating & Sleeping Disorders Counselling Eating & Sleeping Disorders 00:46:00 Module 16: Counselling Self Harm and Suicide Counselling Self Harm and Suicide 00:18:00 Module 17: Communication Skills and Empathy in Counselling Communication Skills and Empathy in Counselling3 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
