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29322 Courses delivered Online

Service Helpdesk & Technical Support : Beginner's Guide

4.9(27)

By Apex Learning

Tired of browsing and searching for a Service Helpdesk & Technical Support course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Service Helpdesk & Technical Support bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Service Helpdesk & Technical Support course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Service Helpdesk & Technical Support and help you along your learning journey. Advanced audio-visual learning modules of these Service Helpdesk & Technical Support courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Service Helpdesk & Technical Support, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Service Helpdesk & Technical Support Bundle Consists of the following Premium courses: Course 01: Service Helpdesk & Technical Support Course Course 02: Level 4- Office Management Course 03: Paralegal Course 04: Online Meeting Management Course 05: Interpersonal Skills in Management Course 06: Customer Relationship Management Course 07: Document Control Course 08: Information Management Course 09: Email Writing Training Course 10: Level 2 Effective Minute Taking Course Course 11: Touch Typing Essential Skills Level 3 Course 12: Business Law Course 13: Workplace Confidentiality Course 14: Public Speaking and Presentation Skill Course Enrol now in Service Helpdesk & Technical Support to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course ) Hard Copy Certificate: Free (For The Title Course ) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Service Helpdesk & Technical Support expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Service Helpdesk & Technical Support Course Managing Interoffice Calls and Voicemail Aspects of Phone Etiquette Business Telephone Skills Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Mail Services and Shipping Intra Organisation Dealings Problem Solving over the Phone Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Relationship Management Effective Planning and Scheduling Invoicing/Petty Cash Course 02: Level 4- Office Management Introduction to Office Administration Skills of an Effective Administrator Mail Services and Shipping Effective Planning and Scheduling Organising Meeting and Conferences Business Writing Skills Time Management Stress Management Business Telephone Skills Communication Skills Conflict Management Business Etiquette Microsoft Office Skills Course 03: Paralegal Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 04: Online Meeting Management Planning and Preparation Online Meeting Platforms Meeting Etiquette and Tips Course 05: Interpersonal Skills in Management What are Soft Skills? Communication Teamwork Problem-Solving Time Management Attitude and Work Ethic Adaptability/Flexibility Self-Confidence (Owning It) Ability to Learn From Networking Employee Relations Motivation and Counselling Course 06: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 07: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 08: Information Management Introduction to Information Management Information Management Strategy Databases and Information Management Management Information Systems (MIS) Auditing Information Systems Ethical and Social Issues and Data Protection Course 09: Email Writing Training E-Mail Communications Fundamentals of Writing Effective E-mails Manage Your E-mail Writing Styles and Tone Additional Tips for Writing Effective E-Mail Exercise Caution Course 10: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 11: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 12: Business Law Understanding Business Law European Community Law The Court System Civil and Alternative Dispute Resolution Contract & Business Law Employment Law Agency Law Consumer Law and Protection Law of Tort Business Organisations Company Law Business Property Competition Law Course 13: Workplace Confidentiality Introduction to workplace confidentiality Business Etiquettes and Types of Confidentiality The Importance of Confidentiality Confidentiality with Co-workers Preventing Confidentiality Breach How Employers Can Protect Confidential Information Course 14: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Service Helpdesk & Technical Support bundle. Requirements Our Service Helpdesk & Technical Support course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Service Helpdesk & Technical Support expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Service Helpdesk & Technical Support : Beginner's Guide
Delivered Online On Demand
£100

HA Webinar: Showcasing history teaching and learning in special schools

5.0(1)

By Historical Association

Historical Association webinar series: Making history accessible Presenters: Gemma Hargraves and Sally Lonsdale From a special school perspective, Sally Lonsdale will explore how history is encountered at her school. With secondary students working at Key Stage 1 age related expectations, history is seen as an ‘enriching subject’ with a strong focus on literacy and vocabulary. The session will explore how students with Profound and Multiple Learning Disabilities and those with EHCP outcomes are supported and show how history teaching can be effective and joyful when directed by student experience and interests and focusing on skills rather than specific knowledge. To use your corporate recording offer on this webinar please fill in this form: https://forms.office.com/e/bdNUSwLNrL Image: A Squire "Old English" padlock on a gate latch in Devon (Image: Partonez/Wikimedia Commons)

HA Webinar: Showcasing history teaching and learning in special schools
Delivered Online
£31.67 to £55.83

Family Support Worker- Level 5

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Family Support Worker- Level 5
Delivered Online On Demand1 hour
£12

Family Support Worker Course

4.7(160)

By Janets

Split into several informative and engaging modules designed by leading experts, this award-winning Family Support Worker Course is our most popular online course for anyone hoping to learn new skills and excel in this industry. Through a combination of excellent online study materials and video lessons, you will learn everything you need to know to succeed. Please note: This course only gives you the theoretical knowledge that you need to excel in this field. This Family Support Worker Course doesn't entitle you to practise as a expert in this specific field. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? Family Support Worker Course is suitable for anyone who wants to gain extensive knowledge, potential experience and expert skills in the related field. This is a great opportunity for all students from any academic backgrounds to learn more on this subject.

Family Support Worker Course
Delivered Online On Demand3 weeks
£9.99

Adult Support Worker

By Compliance Central

Are you looking to enhance your Adult Support Worker skills? If yes, then you have come to the right place. Our comprehensive course on Adult Support Worker will assist you in producing the best possible outcome by mastering the Adult Support Worker skills. The Adult Support Worker course is for those who want to be successful. In the Adult Support Worker course, you will learn the essential knowledge needed to become well versed in Adult Support Worker. Our Adult Support Worker course starts with the basics of Adult Support Worker and gradually progresses towards advanced topics. Therefore, each lesson of this Adult Support Worker course is intuitive and easy to understand. Why would you choose the Adult Support Worker course from Compliance Central: Lifetime access to Adult Support Worker course materials Full tutor support is available from Monday to Friday with the Adult Support Worker course Learn Adult Support Worker skills at your own pace from the comfort of your home Gain a complete understanding of Adult Support Worker course Accessible, informative Adult Support Worker learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Adult Support Worker Study Adult Support Worker in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Adult Support Worker Course Adult Support Worker Curriculum Breakdown of the Adult Support Worker Course Adult Support Worker Course Curriculum: Module 01: About Your Course Module 02: Introduction to Psychology of Older Age Module 03: Psychology of Older Age Module 04: Mental Health and Old Age Module 05: The Quality of Life Module 06: Improving Health and Wellbeing CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Adult Support Worker course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Adult Support Worker. It is also great for professionals who are already working in Adult Support Worker and want to get promoted at work. Requirements To enrol in this Adult Support Worker course, all you need is a basic understanding of the English Language and an internet connection. Career path The Adult Support Worker course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Adult Support Worker. Adult Support Worker: £18,000 to £25,000 per year Care Coordinator: £20,000 to £28,000 per year Mental Health Support Worker: £19,000 to £26,000 per year Rehabilitation Support Worker: £18,000 to £25,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Adult Support Worker
Delivered Online On Demand3 hours
£12

Basic Life Support

4.8(9)

By Skill Up

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this

Basic Life Support
Delivered Online On Demand2 hours 17 minutes
£25

Family Support Worker Training Course

By Training Tale

Family Support Worker Training Learn new skills and expand your professional knowledge with our Family Support Worker course, which you can complete from the comfort of your own home at your own speed. The Family Support Worker Course has been skillfully created for you to complete through distance e-learning and achieve a professional certificate without ever leaving your house! The Family Support Worker will teach you the legislation that underlies many of family support workers' responsibilities and the interpersonal skills required to make a difference in this field. By the end of this course, you will master the skill set needed to assist all types of families in overcoming their problems. Enrol in our Family Support Worker Course today to gain access to high-quality training modules that will cover the important topics you need to thrive in your chosen field and help you get closer to your ideal career! Free Courses Course 01: Adults Support Worker Course 02: Level 6 Diploma in Health and Social Care Management Family Support Worker Online Learning Outcomes After completing theFamily Support Workercourse, you will be able to: Describe the fundamentals of a family support worker. Know the theoretical basis for family support. Know legislation, policy, and guidance. Help parents, children and young people with mental health problems. Identify the use of Alcohol and Other Drugs. Know comprehensive family assessment. Solve family issues. Help children and families dealing with divorce and separation. Describe the fundamentals of safeguarding. Explain the building blocks of healthy family relationships. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Family Support Worker course. Family Support Worker 2:47:00 1: Family Support Worker 2:47:00 PDF Who is this course for? Family Support Worker The Family Support Worker course is ideal for people who want to get a head start in this field or are aspiring professionals. Requirements Family Support Worker Training There are no specific requirements for this Family Support Worker course because it does not require any advanced knowledge or skills. Students who intend to enrol in thisFamily Support Workercourse must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Family Support Worker Training Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Family Support Worker Training Course
Delivered Online On Demand2 hours 48 minutes
£12

Maternity Support Worker

By NextGen Learning

Learn how to help women and babies achieve optimal health and well-being by taking this Maternity Support Worker course. This Maternity Support Worker course will teach you how to reduce pregnancy complications and promote a healthy birth. Topics include antenatal care and screening, intrapartum care, postnatal care, infant feeding and perinatal mental health. Enrol today! Learning Outcomes Develop a comprehensive understanding of maternity care Understand the anatomy and psychology of the reproductive system Know about antenatal care and screening Learn how to provide support to a woman in labour Determine the effects of perinatal mental health What will Make You Stand Out? On completion of this Maternity Support Worker online course, you will gain: CPD QS Accredited course After successfully completing the Course, you will receive a FREE PDF Certificate as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Maternity Support Worker Module 01: Introduction to Maternity Care Module 02: Terminology and Abbreviations for Maternity Care Assistant Module 03: Reproductive Anatomy & Physiology Module 04: Antenatal Care and Screening Module 05: Support in Labour: Intrapartum Care Module 06: Postnatal Care Module 07: Nurture and Nature: The Healthy Newborn Module 08: Infant feeding Module 09: Newborn Infection Module 10: Care During the Third Stage of Labour Module 11: Perinatal mental health Module 12: Supporting a Healthy Pregnancy Module 13: Effective Communication Module 14: Empathy and Comfort Skills Module 15: Team Working Module 16: Maternity Care Assistance as a Career Show off your new skills with a certificate of completion. After successfully completing the course, you can order your CPD Accredited Certificates as proof of your achievement absolutely free. Please Note: The delivery charge inside the U.K. is £4.99, and international students have to pay £8.99. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Maternity Support Worker course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Maternity Support Worker course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path The aim of this exclusive Maternity Support Worker course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.

Maternity Support Worker
Delivered Online On Demand7 hours
£12

Social Care Support Worker

By NextGen Learning

Get ready for an exceptional online learning experience with the Social Care Support Worker bundle! This carefully curated collection of 20 premium courses is designed to cater to various interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your aspirations. The Social Care Support Worker is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Social Care package has something for everyone. As part of the Social Care Support Worker package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Social Care bundle to confidently navigate your career or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Course 1: Social Care Course 2: The Care Certificate Preparation Course 3: Family Support Worker Course 4: End of Life Care Course 5: Communication Skills in Health and Social Care Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Social Care Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Social Care Bundle. Build a solid knowledge base via the Social Care Bundle in your chosen course. Benefit from the flexibility and convenience of online learning. With the Social Care package, validate your education with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Social Care Support Worker, a rich anthology of 15 diverse courses. Each course in the Social Care bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. This Social Care Support Worker bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Social Care Support Worker bundle offers you the flexibility and convenience to learn at your own pace. Make the Social Care package your trusted companion in your lifelong learning journey. CPD 50 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Social Care Support Worker bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Unleash your potential with the Social Care Support Worker bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Social Care Support Worker bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Social Care Support Worker
Delivered Online On Demand21 hours
£31

Chairing Positive Change: HoardingUK

5.0(10)

By HoardingUK

Drop-in, practical workshop for professionals seeking support with their clients who hoard.

Chairing Positive Change:  HoardingUK
Delivered Online + more
FREE