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Master Digital Marketing from scratch! This online digital marketing course covers E-commerce, affiliate strategies, sales tips, and more.

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Graduate Diploma in Customer Service Skills is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Graduate Diploma in Customer Service Skills is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Graduate Diploma in Customer Service Skills into 20 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 13 hours, 21 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Graduate Diploma in Customer Service Skills Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Graduate Diploma in Customer Service Skills is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Graduate Diploma in Customer Service Skills is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Graduate Diploma in Customer Service Skills - Updated Version Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations FREE 00:07:00 Providing Excellent Customer Service 00:06:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Graduate Diploma in Customer Service Skills - Old Version Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities Activities 00:00:00 Mock Exam Mock Exam- Graduate Diploma in Customer Service Skills 00:20:00 Final Exam Final Exam- Graduate Diploma in Customer Service Skills 00:20:00

Course Overview Acquiring an expert hand in JavaScript can be massive support for climbing the career ladder. The JavaScript Data Structures Foundation Course is here to improve your Java skills. In the course, you will learn the essentials of JavaScript data structure and add one more valuable skill set to your list. The JavaScript Data Structures Foundation Course will teach you the fundamentals of JavaScript concepts. There will be extensive lessons on how to list and stack data structures. You will become skilled in implementing content. The modules will cover detailed information about setting data structure and the skills to implement different set features. You will become an expert in creating unique sets. In this step by step process, you will achieve the expertise to build a solid foundation in this subject.  This JavaScript Data Structures Foundation Course will provide you with theoretical knowledge and practical skills on JavaScript data structure. Enroll the course and boost your career in the relevant sector. Learning Outcomes Learn about the essential JavaScript concepts Comprehend the skills to list and stack data structures Understand the process of implementing contents and clear features Enrich your knowledge of queue data structure Identify the challenges and gain the skills to overcome them Know the procedure of creating a unique set Who is this course for? Web Developers, programmers or anyone interested to build their skills in this area. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path  The JavaScript Data Structures Foundation Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Programmer Web Developer Introduction Welcome to the Course 00:03:00 Essential Concepts Essential Concepts 00:02:00 Constructor Function 00:09:00 Protoype 00:04:00 Class 00:04:00 List Data Structure List Data Structure 00:01:00 Creating Class For List Data Structure 00:03:00 Implementing Add And Remove Feature 00:09:00 Working On Find And Remove Feature 00:08:00 Creating InsertAfter Feature 00:05:00 Implementing Contains And Clear Feature 00:04:00 Challenge - Work On Traverse List Features 00:03:00 Solution - Implementing List Traverse Features 00:08:00 Challenge - Work On DisplayElementNameOnPostion Features 00:01:00 Solution - Implementing DisplayElementNameOnPostion Features 00:06:00 Stack Data Structure Stack Data Structure 00:03:00 Using Object To Create Stack Class 00:04:00 Implementing Push and Pop Feature 00:09:00 Working with Peek and Clear Feature 00:04:00 Challenge - Extend Stack Class Feature 00:01:00 Solution - Extending Stack Class Feature 00:03:00 Challenge - Convert Stack Class From Object To Array Class 00:01:00 Solution - Converting Stack Class From Object To Array Class 00:05:00 Queue Data Structure Queue Data Structure 00:03:00 Using Object To Create Queue Class 00:04:00 Implementing Enqueue Feature 00:03:00 Implementing Tricky Dequeue Feature 00:09:00 Working On PeeK Size and Clear Features 00:03:00 Extending Features With Two Extra Methods 00:06:00 Challenge Convert Queue Class From Object To Array Class 00:01:00 Solution Converting Queue Class From Object To Array Class 00:04:00 Set Data Structure Set Data Structure 00:02:00 Creating Set Class 00:03:00 Implementing Add And Remove Feature 00:09:00 Working On Contains, Show And Size Method 00:05:00 Creating Unique Set 00:09:00 Adding Mutual Members Feature 00:04:00 Challenge Implement Difference Set Feature 00:02:00 Solution Implementing Difference Set Feature 00:03:00 Final Thought Final Thought 00:01:00 Resources Resources - JavaScript Data Structures Foundation Course 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Keep your Customers happy by learning how to interact with them Any business benefits from good customer relations, whether a large corporation or a mom and pop shop. Customer relations, or customer service, refers to the way a business communicates and interacts with the public to gain and retain customers. Professional Diploma in Customer Care Service is necessary for a business to cultivate good customer relations to attract and keep a loyal base of customers. Some companies hire consultants to advise them how to develop stellar customer relations. Customer relations is key to understanding consumer motivation. Without assessing customer relations, it's difficult for a company to know how visible it is in terms of its client base. It's also hard to figure out how to grow the company without understanding the relationships it has with current customers. Get this Advanced diploma and boost your customer service skills. Complete all the units and get the knowledge to be a competent customer care provider and earn all the plaudits that you deserve. Course Highlights Professional Diploma in Customer Care Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Professional Diploma in Customer Care Service into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Professional Diploma in Customer Care Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Professional Diploma in Customer Care Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Professional Diploma in Customer Care Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Developing Customer Relationship Skills Good Customer Relationship - Why is it Important? FREE 01:00:00 Understanding Your Customers FREE 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 01:00:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Becoming A Customer Service Professional Module One - Getting Started FREE 00:30:00 Module Two - Who We Are and What We Do FREE 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Activities 00:00:00 Mock Exam Final Exam

The focus of this Sociology for Beginners course is to hook you up with a few essential skills and knowledge that will make it easier to understand the concepts Sociology in a very little time. You will study about society and the social world in a concise and comprehensive guide to mind. Gain a firm understanding of principles and practice of Sociology and understand the origins of sociology, follows with the methods of interpretation practiced in Sociology. You will learn a few well-known and popular sociological theories that discovered over the years, enhance your perception of the socializing process, social institutions that exist in different culture and society, their role and functions in maintaining the stability of society, and so much more. Who is this course for? Sociology for Beginners is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Sociology for Beginners is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Sociology Introduction to Sociology 00:05:00 History of sociology and some major theories 00:30:00 Theoretical Perspectives 00:15:00 Sociological Perspectives on Family and Marriage 00:30:00 Mass Media 00:15:00 Crime in Sociology 00:05:00 Theories of Deviance 00:15:00 Social Inequality and Stratification 00:15:00 Sociological Perspectives on Health and Illness 00:15:00 Sociological Theories of Religion 00:15:00 Culture in Sociology 00:15:00 Pop Culture, Subculture and Cultural Globalization 00:15:00 Subculture Theory 00:15:00 Gender, Sex and Sexuality 00:30:00 Sociological perspectives on Gender and Sexuality 00:30:00 Research Methods 00:30:00 Mock Exam Mock Exam - Sociology for Beginners 00:20:00 Final Exam Final Exam - Sociology for Beginners 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Pop-tastic Potions - a set of three science experiments for children aged 5-11 based around this exciting theme. Brought to you by Carrie Ann Booth, science teacher and edu-tainer! Instructional videos for each experiment and a worksheet alongside with step-by-step, clear instructions. Plus ideas to take it further. It’s like having me in your own kitchen!

Our intensive singing courses are greatly enjoyed by adults who are eager to boost their vocal abilities within a short period. You can either attend to work on a specific aspect of your voice or your overall vocal technique. Expect tremendous progress in a few days of focused studies.

Take your basic cyber security knowledge to a new level with this exciting course that promises to be educational, informative, and fun-filled. Build upon a basic foundation in cyber security with a strong focus on networking, privacy and anonymity, malware, email security, backups and encryption, and Windows 10 Hardening.

Duration 5 Days 30 CPD hours The iPhone combines technologies of smartphones and personal computing. With a multitouch screen, built-in accelerometer and virtual keyboard, the iPhone also requires the mobile application developer to adopt a vastly different software design philosophy. With over a billion mobile apps sold, iPhone Programming is a critical part of the future of mobile technology. This five day course teaches the attendee all aspects of iOS mobile app development Introduction and Setup Joining the Apple iOS Developer Program Installing Xcode and the iOS SDK A Guided Tour of Xcode An Introduction to Xcode Playgrounds Swift Programming Language Swift Data Types, Constants, and Variables Swift Operators and Expressions Swift Flow Control The Swift Switch Statement Overview of Swift Functions The Basics of Object Oriented Programming in Swift Swift Subclassing and Extensions Arrays and Dictionary Collections in Swift Understanding Error Handling in Swift Views, Layouts, and Storyboards Creating an Interactive iOS App Auto Layout in iOS Working with iOS Auto Layout Constraints in Interface Builder Implementing iOS Auto Layout Constraints in Code Implementing Cross-Hierarchy Auto Layout Constraints in iOS Understanding the iOS Auto Layout Visual Format Language Using Size Classes to Design Adaptable Universal iOS User Interfaces Using Storyboards in Xcode Organizing Scenes over Multiple Xcode Storyboard Files Using Xcode Storyboards to Create an iOS Tab Bar Application Working with the iOS Stack View Class iOS Stack View Tutorial iOS Split View Master-Detail Example Multitasking in iOS Implementing a Page based iOS Application using UIPageViewController iOS UIPageViewController Application Data Storage with Files, iCloud, and Databases Working with Directories in Swift on iOS Working with Files in Swift on iOS iOS Directory Handling and File I/O in Swift Preparing an iOS App to use iCloud Storage Managing Files using the iOS UIDocument Class Using iCloud Storage in an iOS Application Synchronizing iOS Key-Value Data using iCloud iOS Database Implementation using SQLite SQLite based iOS Application using Swift and FMDB Working with iOS Databases using Core Data iOS Core Data Introduction to CloudKit Data Storage on iOS iOS CloudKit Example iOS CloudKit Subscription Example Touch, Taps, and Gestures An Overview of iOS Multitouch, Taps and Gestures iOS Touch, Multitouch and Tap Application Detecting iOS Touch Screen Gesture Motions Identifying Gestures using iOS Gesture Recognizers iOS Gesture Recognition iOS 3D Touch Force Handling iOS 3D Touch Quick Actions iOS 3D Touch Peek and Pop Advanced View Options Basic iOS Animation using Core Animation iOS UIKit Dynamics ? An Overview Introduction to iOS Sprite Kit Programming iOS Sprite Kit Level Editor Game iOS Sprite Kit Collision Handling Extensions Introduction to Extensions in iOS iOS Today Extension Widget Creating an iOS Photo Editing Extension Creating an iOS Action Extension Receiving Data from an iOS Action Extension Multimedia, Facebook, and Twitter Accessing the iOS Camera and Photo Library iOS Camera Application iOS Video Playback using AVPlayer and AVPlayerViewController iOS Multitasking Picture in Picture Tutorial Playing Audio on iOS using AVAudioPlayer Recording Audio on iOS with AVAudioRecorder The App Store Preparing and Submitting an iOS Application to the App Store Additional course details: Nexus Humans iPhone Mobile App Development training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the iPhone Mobile App Development course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Description: Windows Internet Explorer 8 is a web browser developed by Microsoft in the Internet Explorer browser, released on October 22, 2009. It is the latest version of Microsoft's widely used Windows operating system. By taking this Microsoft Internet Explorer 8 you will get a complete overview of the new start screen, a comprehensive look at touch gesture, an introduction to the default Windows 8 applications (including Mail, Messaging, Photo, Travel, and Sports), and information on using the desktop and its applications. If are thinking to improve your skills and knowledge on Windows system, you are welcome to join this course. Learning Outcomes: Understanding the requirements of internet connection, different types of connections, and opening, setting up and closing Internet Explorer Get an overview of the user interface by using the command area, menu bar, explorer bar, search bar and status bar Discover the application window by learning how to minimize, maximize, restore, and manually resize the window; differences between full screen vs. normal mode; and using zoom feature Enabling, disabling and locking toolbars, along with customizing the command toolbar Get help from help menu, help file, using the table of contents, searching the help file, taking internet explorer tour and online support Learn how to use the navigation buttons, understand parts of web addresses, access your homepage, access websites using address bar and/or hyperlink, and opening page in a new window Opening and closing tabs, switching between tabs, access tabbed help, using tabbed thumbnails and tab list Search the web using search boxes, search engines, within a page, and get some general tips for searching and change the search options Copying text and pictures from the web, saving pictures and web pages, and sending page, link or picture using emails Examine the print preview, page setup, printing page or selection options Understand Favourites; opening, pinning and closing favourites centre; and accessing favourites without Internet Explorer Marking pages or multiple tabs, deleting, maintaining and accessing favourites Organise your favourites by renaming them, adding folders to favourites, and saving and moving them into the folders Understand and manage accelerators, use and get new ones Get to know what are web slices, and how to get, use and find them See the differences between secure and non-secure sites, learn about encryption, digital signatures, cookies, browser cache, and display options Protect your sites using passwords, form filling, learning about the Password Manager, and CAPTCHA Discover more about information bar, pop-up blocker, phishing filter, InPrivate browsing and filtering, and finally managing add-ons Get safety tips and learn about antiviral software, anti-spam software, and firewalls Import and export favourites and cookies Understand and open dialog boxes, set up your homepage, delete temporary internet files, setup parental filtering, automatically disconnect, and set internet explorer as default browser Manage browser history by understanding what it is, access history from address bar, manually delete history items, clear entire history, and set up history options Discover the meaning of RSS Feed, how to view it, subscribing and using feeds, changing feed properties and unsubscribing from feeds Explore HTML, JavaScript, and ActiveX; view and edit HTML source code, more plugins and add-ons, and reset options for internet explorer Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Internet Explorer 8 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Internet Explorer 8 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Getting Started Definitions 00:15:00 Internet Explorer Basics 00:30:00 The Internet Explorer Interface 01:00:00 The Internet Explorer Window 00:30:00 More about Toolbars 00:15:00 Getting Help 01:00:00 Browsing the Web Accessing a Web Site 00:30:00 Using Tabs 00:30:00 Searching the Web 01:00:00 Working with Data 01:15:00 Printing from the Web 00:30:00 Favorites, Accelerators, and Web Slices Favorite Basics 00:15:00 Creating and Using Favorites 00:30:00 Organizing Favorites 00:30:00 Accelerators 01:00:00 Web Slices 00:15:00 Security Secure Sites 00:15:00 Accessing Protected Sites 00:15:00 Security Features 01:00:00 Keeping Yourself Safe 00:15:00 Managing Information 00:30:00 Advanced Topics Setting Your Options 01:00:00 Managing your History 00:30:00 RSS Feeds 00:30:00 Additional Components 00:30:00 Mock Exam Mock Exam- Microsoft Internet Explorer 8 00:20:00 Final Exam Final Exam- Microsoft Internet Explorer 8 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00