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Duration 5 Days 30 CPD hours This course is intended for If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA© A+© Certification course is the first step in your preparation. Overview In this course, you will install, configure, optimize, troubleshoot, repair, upgrade, and perform preventive maintenance on personal computers, digital devices, and operating systems. You will:Identify the hardware components of personal computers and mobile digital devices.Identify the basic components and functions of operating systems.Identify networking and security fundamentals.Identify the operational procedures that should be followed by professional PC technicians.Install, configure, and troubleshoot display devices.Install and configure peripheral components.Manage system components.Manage data storage.Install and configure Microsoft Windows.Optimize and maintain Microsoft Windows.Work with other operating systems.Identify the hardware and software requirements for client environment configurations.Identify network technologies.Install and configure networking capabilities.Support mobile digital devices.Support printers and multifunction devices.Identify security threats, vulnerabilities, and controls.Implement security controls.Troubleshoot system-wide issues. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems. Hardware Fundamentals Topic A: Personal Computer Components Topic B: Storage Devices Topic C: Mobile Digital Devices Topic D: Connection Interfaces Operating System Fundamentals Topic A: PC and Mobile Operating Systems Topic B: PC Operating System Tools and Utilities Networking & Security Fundamentals Topic A: Network Types Topic B: Network Components Topic C: Common Network Services Topic D: Cloud Concepts Topic E: Security Fundamentals Safety & Operational Procedures Topic A: Basic Maintenance Tools and Techniques Topic B: Personal and Electrical Safety Topic C: Environmental Safety and Materials Handling Topic D: Professionalism and Communication Topic E: Organizational Policies and Procedures Topic F: Troubleshooting Theory Supporting Display Devices Topic A: Install Display Devices Topic B: Configure Display Devices Topic C: Troubleshoot Video and Display Devices Installing & Configuring Peripheral Components Topic A: Install and Configure Input Devices Topic B: Install and Configure Output Devices Topic C: Install and Configure Input/Output Devices Topic D: Install and Configure Expansion Cards Managing System Components Topic A: Identify Motherboard Components and Features Topic B: Install and Configure CPUs and Cooling Systems Topic C: Install Power Supplies Topic D: Troubleshoot System Components Managing Data Storage Topic A: Identify RAM Types and Features Topic B: Troubleshoot RAM Issues Topic C: Install and Configure Storage Devices Topic D: Configure the System Firmware Topic E: Troubleshoot Hard Drives and RAID Arrays Installing & Configuring Microsoft Windows Topic A: Implement Client-Side Virtualization Topic B: Install Microsoft Windows Topic C: Use Microsoft Windows Topic D: Configure Microsoft Windows Topic E: Upgrade Microsoft Windows Optimizing & Maintaining Microsoft Windows Topic A: Optimize Microsoft Windows Topic B: Back Up and Restore System Data Topic C: Perform Disk Maintenance Topic D: Update Software Working with Other Operating Systems Topic A: The OS X Operating System Topic B: The Linux Operating System Customized Client Enviroments Topic A: Types of Common Business Clients Topic B: Custom Client Environments Networking Technologies Topic A: TCP/IP Properties and Characteristics Topic B: TCP/IP Topic C: Internet Connections Topic D: Ports and Protocols Topic E: Networking Tools Installing & Configuring Networking Capabilities Topic A: Configure Basic Windows Networking Topic B: Configure Network Perimeters Topic C: Using Windows Networking Features Topic D: Install and Configure SOHO Networks Supporting Mobile Digital Devices Topic A: Install and Configure Exterior Laptop Components Topic B: Install and Configure Interior Laptop Components Topic C: Other Mobile Devices Topic D: Mobile Device Accessories and Ports Topic E: Mobile Device Connectivity Topic F: Mobile Device Synchronization Topic G: Troubleshoot Mobile Device Hardware Supporting Printers & Multifunction Devices Topic A: Printer and Multifunction Technologies Topic B: Install and Configure Printers Topic C: Maintain Printers Topic D: Troubleshoot Printers Security Threats, Vulnerabilities, and Controls Topic A: Common Security Threats and Vulnerabilities Topic B: General Security Controls Topic C: Mobile Security Controls Topic D: Data Destruction and Disposal Methods Implementing Security Controls Topic A: Secure Operating Systems Topic B: Secure Workstations Topic C: Secure SOHO Networks Topic D: Secure Mobile Devices Troubleshooting System-Wide Issues Topic A: Troubleshoot PC Operating Systems Topic B: Troubleshoot Mobile Device Operating Systems and Applications Topic C: Troubleshoot Wired and Wireless Networks Topic D: Troubleshoot Common Security Issues

Develop your pronunciation and fluency in speaking. Enrich your vocabulary. Become confident speakers in everyday life. Communicate effectively and interact socially in formal situations. Deal with situations when you travel to places where the language is spoken.

Duration 5 Days 30 CPD hours This course is intended for Network professionals, including systems engineers Channel Partners Customers Overview After taking this course, you should be able to: Describe IP multicast services Identify IP multicast issues on a data link layer Explain why Protocol Independent Multicast Sparse Mode (PIM-SM) is the most current scalable IP multicast routing protocol Describe Rendezvous Point (RP) distribution solutions Recognize the drawbacks of the PIM-SM and describe two extensions to provide possible solutions Explain basic concepts of Multiprotocol BGP (MP-BGP) and its use in the IP multicast environment Configure and deploy Multicast Source Discovery Protocol (MSDP) in the interdomain environment Describe solutions to mitigate security issues in the IP multicast network Describe the process of monitoring and maintaining multicast high-availability operations Design multicast-related application and network solutions in customer and service provider networks The Implementing Cisco Multicast (MCAST) v2.0 course teaches you the fundamentals of IP multicasting, including multicast applications, sources, receivers, group management, and IP multicast routing protocols such as Protocol Independent Multicast (PIM) used within a single administrative domain. You will learn about issues in switched LAN environments and reliable IP multicasting, and technical solutions for simple deployments of IP multicast within a provider or customer network. The course reviews the configuration and troubleshooting guidelines for implementation of IP multicast on Cisco© routers. Labs offer hands-on experience to help you prepare to deploy IP multicast successfully. Course Outline Module 1: IP Multicast Concepts and Technologies Module 2: Multicast on the LAN Module 3: PIM Sparse Mode Module 4: Rendezvous Point Engineering Module 5: PIM Sparse Mode Protocol Extensions Module 6: Multiprotocol Extensions for BGP Module 7: Interdomain IP Multicast Module 8: IP Multicast Security Module 9: Multicast Optimization and High-Availability Features Module 10: Applications of Multicast

Duration 2 Days 12 CPD hours This course is intended for Account manager Deployment engineer Deployment project manager Sales engineer Overview After taking this course, you should be able to: Describe CCE flows and processes required to support and troubleshoot the PCCE deployment Introduce the many diagnostic tools available to the engineer responsible for troubleshooting a PCCE environment Apply troubleshooting tools and techniques to address issues with CCE Certificates, Cisco Finesse, and PCCE Deployment The Troubleshooting Cisco Contact Center Enterprise (CCET) v1.0 course is focused on Day 2 support of a Packaged Contact Center Enterprise (PCCE) deployment by Tier 3 support personnel. Cisco© PCCE provides an enterprise-class contact center in a prepackaged deployment model that offers simplified deployment, operation, and maintenance. You will learn to identify the processes and tools used to diagnose common deployment issues so that support personnel can select optimal methods to resolve those issues CCE Flows and Process Review Troubleshooting and Support Methodology PCCE Component Review PCCE Call Flow Review CCE Diagnostic Tools Diagnostic Framework Suite Run Analysis Manager Run Unified System Command-Line Interface (CLI) Troubleshooting CCE Troubleshoot Certificates Troubleshoot Cisco Finesse Troubleshoot a PCCE Deployment Additional course details: Nexus Humans Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Troubleshooting Cisco Contact Center Enterprise v1.0 (CCET) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

One of the best things in life is having a healthy, happy dog but sometimes our lifestyles are unable to provide what your “best friend” needs. The stimulation achieved from walking and exercising your dog provides much more benefit than outside space alone can, so if, for whatever reason you cannot afford the time because of work or other commitments may have, we can step in and walk your dog for you. Cheshire Dog Services will collect your dog in our fully ventilated vehicle, which has individual cages for your dog’s safety. Following a good walk, we will return your dog back to your home, happy, socialised and tired. If you’re looking for a dog walker… GET IN TOUCH If you have ever seen any of the TV shows relating to dog behaviour, you will know that walking is so essential to your dog’s wellbeing. They need both mental and physical stimulation and lack of these stimuli can often result in behavioural problems such as barking, chewing or just general nuisance behaviour, which is not what you want from your dog. During our daily walks your dog can do what dogs want to do, they will get the chance to have a really good run around whilst socialising with us and the other dogs. The locations/routes taken are varied so that the walks always remain interesting. Walking your dog in a pack could therefore provide a good proportion of the social interaction and physical exercise your dog requires to have a well-balanced disposition. We can walk either on the lead or simply allow them to run free; it depends on what your dog needs & what you instruct us to do. Your dog should then return home happy, tired and just about ready for a good rest! Prior to your dog’s first walk, we will come and meet him /her to get to know the character whilst at the same time allowing you to ask any questions you may have. All dogs will undergo a free assessment prior to joining Cheshire Dog Services. This places you under no obligation, just the opportunity to meet us before you make any decisions. If you wish to go ahead with our walking service, your dog may then be walked on a one to one basis for the first few walks, just so we can get to know your dog a little better and gauge how your dog reacts in different situations. We will then suggest that your dog would be suited to one of the following. Walking in a “pack” with dogs of a similar temperament or breed, which will help to socialise & stimulate your dog. We walk no more than five dogs at once but prefer a maximum of four smaller breed or three larger breed dogs as we feel this is the number that allows us to give them the attention they need and for their safety and confidence too. OR Recommend for ‘1 to 1 walks‘. Any issues that arise will be discussed with you in detail. We recognise that all dogs are different and have individual needs, so our descriptions are used as a guide only. We can personalise any of our services to suit your (or your dog’s) requirements so if you don’t find exactly what you are looking for or have any questions, CONTACT US and we will do our very best to meet your needs. We are able to offer special rates if you would like us to look after additional dogs from the same household and weekly bookings. Cheshire Dog Services are DBS certified and fully insured. Please contact us for prices (they vary depending on what’s required)

Duration 5 Days 30 CPD hours This course is intended for Network designers Sales engineers Wireless network engineers Overview Objectives After taking this course, you should be able to: Implement network settings to provide a secure wireless network infrastructure Implement a secure wireless client and troubleshoot wireless client connectivity issues Implement and troubleshoot QoS in wireless networks Implement and troubleshoot advanced capabilities in wireless network services The Implementing Cisco Enterprise Wireless Networks (ENWLSI) v1.1 course gives you the knowledge and skills needed to create a secure wireless network infrastructure and troubleshoot any related issues. You?ll learn how to implement and fortify a wireless network infrastructure using Cisco Identity Service Engine (ISE), Cisco Prime Infrastructure (PI), and Cisco Connect Mobile Experience to monitor and troubleshoot network issues.This course provides hands-on labs to reinforce concepts including deploying Cisco Prime Infrastructure Release 3.5, Cisco Catalyst© 9800 Wireless Controller Release, Cisco IOS XE Gibraltar 16.10, Cisco Digital Network Architecture (Cisco DNA) Center Release 1.2.8, Cisco Connected Mobile Experiences (CMX) Release 10.5, Cisco Mobility Services Engine (MSE) Release 8.0 features, and Cisco ISE Release 2.4.This course also helps you prepare to take the 300-430 Implementing Cisco Enterprise Wireless Networks (ENWLSI) exam, which is part of the new CCNP© Enterprise certification and the Cisco Certified Specialist - Enterprise Wireless Implementation certification. Course Outline Securing and Troubleshooting the Wireless Network Infrastructure Implementing and Troubleshooting Secure Client Connectivity Implementing and Troubleshooting Quality of Service (QoS) in Wireless Networks Implementing and Troubleshooting Advanced Wireless Network Services Lab Outline Lab Familiarization (Base Learning Lab) Configure Secure Management Access for Cisco Wireless LAN Controllers (WLCs) and Access Points (APs) Add Network Devices and External Resources to Cisco Prime Infrastructure Customize Cisco Prime Infrastructure for Network Monitoring Capture a Successful AP Authentication Implement Authentication, Authorization, and Accounting (AAA) Services for Central Mode WLANs Implement AAA Services for FlexConnect Mode Wireless LANs (WLANs) Configure Guest Services in the Wireless Network Configure Bring Your Own Device (BYOD) in the Wireless Network Capture Successful Client Authentications Configure QoS in the Wireless Network for Voice and Video Services Configure Cisco Application Visibility and Control (AVC) in the Wireless Network Configure multicast DNS (mDNS) in the Wireless Network Capture Successful QoS Traffic Marking in the Wireless Network Configure, Detect, and Locate Services on the Cisco CMX Additional course details: Nexus Humans Cisco Implementing Cisco Enterprise Wireless Networks v1.1 (ENWLSI) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Implementing Cisco Enterprise Wireless Networks v1.1 (ENWLSI) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for Learners who will find this course applicable to their work include: Solutions architects Cloud practitioners Data engineers Data scientists Developers Overview In this course, you will explore: Workload definition and key concepts The AWS Well-Architected Framework Review phases, process, best practices, and antipatterns High and medium risks Prioritizing improvements to the AWS Well-Architected workflow Locating and using the AWS Well-Architected Framework white paper, labs, prebuilt solutions in the AWS solutions library, AWS Well-Architected independent software vendors (ISVs), and AWS Well-Architected Partner Program (WAPP) This interactive course provides a deep dive into Amazon Web Services (AWS) best practices to help you perform effective and efficient AWS Well-Architected Framework Reviews. The course covers the phases of a review, including how to prepare, run, and get guidance after a review has been performed. Attendees should have familiarity with the AWS concepts, terminology, services, and tools that are covered in the intermediate, 200-levelAWS Well-Architected Best Practices.This course provides an AWS Well-Architected Framework Review simulation and instructor-led group exercises and discussions regarding prioritizing and solutioning risks. The content focuses on teaching learners how to prepare proposals on high and medium risk issues using the AWS Well-Architected Tool. Module 1: AWS Well-Architected Framework Reviews Workload definition Key concepts of a workload AWS Well-Architected Review phases AWS Well-Architected Review approach, lessons learned, and use case AWS Well-Architected Review best practices AWS Well-Architected Review anti-patterns Module 2: Customer Scenario Group Sessions Demonstration of a Review question and answer example Operational excellence Group role-play exercise Two questions in this pillar Security Group role-play exercise Three questions in this pillar Reliability Group role-play exercise Three questions in this pillar Performance efficiency Group role-play exercise Three questions in this pillar Cost optimization Group role-play exercise Three questions in this pillar Module 3: Risk Solutions and Priorities AWS Well-Architected workflow Defining and solutioning high risk issues (HRIs) and medium risk issues (MRIs) Identifying significant risks and solutioning group discussion for: Operational excellence Security Reliability Performance efficiency Cost optimization Prioritizing improvements Module 4: Resources Resource pages AWS Well-Architected ISVs Module 5: Course Summary Objective recap Debrief What?s next? Additional course details: Nexus Humans Advanced AWS Well-Architected Best Practices training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Advanced AWS Well-Architected Best Practices course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 2 Days 12 CPD hours This course is intended for Anyone who works with IBM SPSS Statistics and wants to learn advanced statistical procedures to be able to better answer research questions. Overview Introduction to advanced statistical analysis Group variables: Factor Analysis and Principal Components Analysis Group similar cases: Cluster Analysis Predict categorical targets with Nearest Neighbor Analysis Predict categorical targets with Discriminant Analysis Predict categorical targets with Logistic Regression Predict categorical targets with Decision Trees Introduction to Survival Analysis Introduction to Generalized Linear Models Introduction to Linear Mixed Models This course provides an application-oriented introduction to advanced statistical methods available in IBM SPSS Statistics. Students will review a variety of advanced statistical techniques and discuss situations in which each technique would be used, the assumptions made by each method, how to set up the analysis, and how to interpret the results. This includes a broad range of techniques for predicting variables, as well as methods to cluster variables and cases. Introduction to advanced statistical analysis Taxonomy of models Overview of supervised models Overview of models to create natural groupings Group variables: Factor Analysis and Principal Components Analysis Factor Analysis basics Principal Components basics Assumptions of Factor Analysis Key issues in Factor Analysis Improve the interpretability Use Factor and component scores Group similar cases: Cluster Analysis Cluster Analysis basics Key issues in Cluster Analysis K-Means Cluster Analysis Assumptions of K-Means Cluster Analysis TwoStep Cluster Analysis Assumptions of TwoStep Cluster Analysis Predict categorical targets with Nearest Neighbor Analysis Nearest Neighbor Analysis basics Key issues in Nearest Neighbor Analysis Assess model fit Predict categorical targets with Discriminant Analysis Discriminant Analysis basics The Discriminant Analysis model Core concepts of Discriminant Analysis Classification of cases Assumptions of Discriminant Analysis Validate the solution Predict categorical targets with Logistic Regression Binary Logistic Regression basics The Binary Logistic Regression model Multinomial Logistic Regression basics Assumptions of Logistic Regression procedures Testing hypotheses Predict categorical targets with Decision Trees Decision Trees basics Validate the solution Explore CHAID Explore CRT Comparing Decision Trees methods Introduction to Survival Analysis Survival Analysis basics Kaplan-Meier Analysis Assumptions of Kaplan-Meier Analysis Cox Regression Assumptions of Cox Regression Introduction to Generalized Linear Models Generalized Linear Models basics Available distributions Available link functions Introduction to Linear Mixed Models Linear Mixed Models basics Hierachical Linear Models Modeling strategy Assumptions of Linear Mixed Models Additional course details: Nexus Humans 0G09A IBM Advanced Statistical Analysis Using IBM SPSS Statistics (v25) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 0G09A IBM Advanced Statistical Analysis Using IBM SPSS Statistics (v25) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This course is intended for Senior Linux system administrators who use high-availability clustering and fault-tolerant shared storage technologies to maximize resiliency of production services. Overview Install and configure a Pacemaker-based high availability cluster. Create and manage highly available services. Troubleshoot common cluster issues. Work with shared storage (iSCSI) and configure multipathing. Implement Logical Volume Manager (LVM) in cluster-aware configurations. Configure GFS2 file systems on storage shared by multiple nodes. Deploy reliable, available critical production services in a high availability cluster In the Red Hat High Availability Clustering (RH436) course, you will learn how to provide highly available network services to a mission-critical enterprise environment through the deployment and management of shared storage and server clusters. Created for senior Linux system administrators, this 4-day course strongly emphasizes lab-based activities. You will set up a cluster of systems running the Pacemaker component of the Red Hat Enterprise Linux High-Availability Add-On, and deploy Linux-based services such as web servers and databases on that cluster. Cluster storage components from the Resilient Storage Add-On are also covered; installations and applications that require multiple cluster nodes can access the same storage simultaneously. This includes Logical Volume Manager (LVM) Shared Volume Groups, Red Hat Global File System 2 (GFS2), and Device-Mapper Multipath. This course is based on Red Hat Enterprise Linux 8.3. Prerequisites Red Hat Certified System Administrator (RHCSA) exam (EX200) and associated courses. Red Hat Cerfitied Engineer (RHCE) exam (EX294) and associated courses. 1 - Creating high availability clusters Create a basic high availability cluster. 2 - Managing cluster nodes and quorum Manage node membership in the cluster and describe how it impacts cluster operation. 3 - Isolating malfunctioning cluster nodes Isolate unresponsive cluster nodes to protect data and recover services and resources after a failure. 4 - Creating and configuring resources Create basic resources and resource groups to provide highly available services. 5 - Troubleshooting high availability clusters Identify, diagnose, and fix cluster issues. 6 - Automating cluster and resource deployment Deploy a new high availability cluster and cluster resources using Ansible automation. 7 - Managing two-node clusters Operate two-node clusters while identifying and avoiding issues specific to a two-node cluster configuration. 8 - Accessing iSCSI storage Configure iSCSI initiators on your servers to access block-based storage devices provided by network storage arrays or Ceph storage clusters. 9 - Accessing storage devices resiliently Configure resilient access to storage devices that have multiple access paths. 10 - Configuring LVM in clusters Select, configure, and manage the correct LVM configuration for use in your cluster. 11 - Providing storage with the GFS2 cluster file system Use the GFS2 cluster file system to simultaneously pProvide tightly coupled shared storage that can be accessed by multiple nodes. 12 - Eliminating single points of failure Identify and eliminate single points of failure in your cluster to decrease risk and increase average service availability. Note: Course outline is subject to change with technology advances and as the nature of the underlying job evolves. For questions or confirmation on a specific objective or topic, please contact a training specialist. Additional course details: Nexus Humans Red Hat High Availability Clustering (RH436) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Red Hat High Availability Clustering (RH436) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 5 Days 30 CPD hours This one of kind Cisco UC in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco UC Components. Students will have extensive labs in which they will Administer and troubleshoot a Cisco 12.5 UC Deployment.Participants will gain in-depth practical knowledge with exercises on administering and troubleshooting of all Cisco UC Components. Tools for Managing UC Collaboration 12.5 Prime Collaboration Deployment Manager Overview 12.5 Bulk Admin Tool (BAT) Importing and Exporting Settings Importing and Exporting Users Importing and Exporting Phones Phone Migrations Unsupported IP Phone Models CUCM Upgrades Loading COP Files Unified Communication Manager 12.5 Cisco Smart Licensing Cisco Unified Communication Manager Overview Cisco UCM Configuration Redundancy Services Service Parameters Enterprises Parameters User Configuration LDAP Integration Synchronization Authentication Attribute Mapping Filters Endpoint Configuration Creating and Modifying Phone and Configuration Call Routing Implementing Calling Privileges Partitions and CSSs Configuration Implementing Extension Mobility Media Resources Cisco Meeting Server Troubleshooting UCM Features CAR (CDR Accounting and Reporting) Tool Reports Dialed Number Analyzer RTMT Log Collection Use RTMT to View Performance Counters Troubleshooting Common Endpoint Registration Issues Disaster Recovery System Remote Site Redundancy Gateway Gateway Overview Cisco H323 Gateways Cisco MGCP Gateways Cisco IOS SIP Gateways Troubleshooting IOS Gateways Cisco Emergency Responder (CER) 12.5 CER Overview Emergency Notifications CER Redundancy and Clustering Integration with CUCM Cisco Emergency Responder Administration Interfaces Configuring Users and Role-Based System Access Configuring Cisco Emergency Responder Notification by IP Subnet SNMP Overview Adding new switches Notification by Switch Port Cisco Unified Communications Mobile and Remote Access (MRA) MRA Overview Expressway Edge MRA Licensing MRA Components Certificates Integrating Cisco Unified IM and Presence 12.5 IM&P and Jabber Overview Configure Service Discovery DNS Record Requirements Install Cisco Jabber Cisco Jabber in Softphone Mode Set Up Cisco Jabber in Full UC Mode Integrating CUCM and IM&P Configuring CUCM Services for Jabber Troubleshooting Jabber Integrating Cisco Unity Connection 12.5 Cisco Unity Connection Overview Cisco Unity Connection Integration Using SIP Cisco Unity Connection Call Handlers Configuring Search spaces and Partitions Cisco Unity Connection Administration Cisco Unity Connection Integration Troubleshooting Tools RTMT Using Port Monitor to Troubleshoot Voice Mails Cisco Unity Audiotext Application Unified Messaging Cisco Meeting Server (CMS) Introduction to Cisco Meeting Server Configuring CMS Configuring Meetings with CMS Configuring Spaces with CMS Scheduling Meeting with TMS Cisco UCCX Cisco Unified Contact Center Express Overview Cisco Unified Contact Center Express Administration Agents Skills Queues Basic Scripting (Overview) Finesse Reporting CUIC Cisco Paging Server (InformaCast) InformaCast Overview InformaCast Administration IP Phone Paging Analog Paging Multicast Requirements Using InformaCast Troubleshooting Using Troubleshooting Methodology Analyze the Troubleshooting Process Troubleshooting Methodology in Complex Environments Define the Problem Gather Facts Consider Possibilities Create an Action Plan Implement an Action Plan Observe Results Restart the Problem-Solving Process Document Facts Using Troubleshooting and Monitoring Tools Cisco Unified Serviceability Cisco Unified RTMT Performance Monitor and Data Logging Trace File Collection Troubleshooting Common Gateway and Endpoint Registration Issues IP Phone Initialization Common DHCP-Related and TFTP-Related Issues Using Ping to Cisco IP Phones Cisco Unified IP Phone Status Messages Cisco Unified IP Phone Network Configuration Additional course details: Nexus Humans Administering Cisco Unified Communications (Call Manager) (ACUCC v12.5) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Administering Cisco Unified Communications (Call Manager) (ACUCC v12.5) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.