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Over 200 million people work in the tourism and travel industry worldwide. The Travel and Tourism Officer is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Travel and Tourism Officer increase their service value when they provide the right support service to their customers and maintain a good relationship with them.  This comprehensive Travel and Tourism Officer covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Travel and Tourism Officer course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our Travel and Tourism Officer course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles

Over 200 million people work in the tourism and travel industry worldwide. The Travel Coordinator is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Travel Coordinator increase their service value when they provide the right support service to their customers and maintain a good relationship with them.  This comprehensive Travel Coordinator covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Travel Coordinator course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our Travel Coordinator course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles

Over 200 million people work in the tourism and travel industry worldwide. The Travel Sales Agent is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Travel Sales Agent increase their service value when they provide the right support service to their customers and maintain a good relationship with them.  This comprehensive Travel Sales Agent covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Travel Sales Agent course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our Travel Sales Agent course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles

Over 200 million people work in the tourism and travel industry worldwide. The Travel Agent and Consultant Training is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in developing skills and knowledge to maximize career opportunities in this rapidly growing industry. This course provides a wealth of knowledge in identifying travellers' needs and helps you to develop communication skills. Traveller agents increase their service value when they provide the right support service to their customers and maintain a good relationship with them.  This comprehensive travel agent training covers everything you need to know from tourism products and services to transportation and crisis management. This course consists of several modules that take only 4 hours to complete and accompanied by helpful illustrations and how-to instructions to get you well equipped with skills regarding this field. Learning Outcomes Learn about tourism products and services Understand the tour operating and retailing system You'll also get a broad knowledge about marketing in travel and tourism Develop your communication skills Learn about customer service and customer relationship management (CRM) Get a proper knowledge of crisis and visitor attraction management Also, learn about transport management procedure and public awareness campaigns Course Design This Travel Agent and Consultant course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included, that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course. The experts will teach you through a combination of Online study materials Mock exams Multiple-choice assessment Who is this course for This is one of the best travel agent courses online and suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate. A print copy by post is also available at an additional cost of £9.99 and a PDF Certificate at £4.99. Why study this course Our travel agent training course will help you to learn everything that is needed regarding this field. This is an excellent opportunity for anyone from any academic backgrounds to learn more and advance their learning, launch a new career or reinvigorate an existing one. Requirements This course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Career Path Training offered by this outstanding course could potentially benefit a range of roles, but would particularly enhance careers in- Travel Agent Travel Consultant Customer Relationship Management (CRM) Customer Service Provider Other related professional roles

Business Management Course Overview This Business Management course provides learners with a comprehensive understanding of key management concepts and practices. Covering essential topics such as operations, business analysis, strategic planning, and risk management, the course equips learners with the necessary tools to handle various aspects of business management effectively. Through a blend of theoretical insights and applied learning, learners will develop the confidence to manage business operations, drive strategic growth, and navigate organisational challenges. The course is designed to provide value to individuals seeking to advance their management skills and progress in their careers. Course Description This course delves deeply into the core aspects of business management, providing a structured approach to understanding business operations, leadership, and decision-making. Learners will explore modules on business analysis, strategic management, and project development, as well as gain valuable skills in managing risk, performance, and human resources. The course covers critical areas including planning, forecasting, communication, and conflict management. By the end of the course, learners will have a broad understanding of how businesses operate and will be able to apply their learning to various management scenarios. Designed for those looking to enhance their management skills, the course ensures that learners gain a solid foundation in business management principles. Business Management Curriculum Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management (See full curriculum) Who is this course for? Individuals seeking to build a career in business management. Professionals aiming to enhance their management and leadership skills. Beginners with an interest in business operations and management. Those looking to progress in roles related to business analysis, human resources, or strategic planning. Career Path Business Manager Operations Manager Project Manager HR Manager Strategic Planner Financial Analyst Customer Service Manager Risk Manager Organisational Development Specialist Performance Manager

HR and Leadership Management is one of our best selling and most popular course. This course is suitable for anyone aspiring to or already working in Leadership and looks at skills needed to improve Leadership. By taking this course you will gain the necessary skills to perform effectively in this field. The HR and Leadership Management is organised into 3 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 29hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post.

HR Management Course - Updated 2024 Are you ready to revolutionise the way you manage human resources and become the go-to expert in your field? Look no further! Our HR Management course is designed to elevate your career, equipping you with the latest strategies and skills to lead dynamic, high-performing teams. According to Reed a HR Manager can earn from £40,000 to £45,000 in a year depending on qualification, experience, location and other factors. This HR management course teaches you everything from growth initiatives to inspirational leadership techniques to occupational well-being and safety and many more. Don't miss out on this opportunity to transform your career and make a lasting impact in the world of HR management. Enrol now and take the first step towards becoming a leading HR professional. Key Features This HR Management course comes with: CPD Certified HR Management course Free Certificate Developed by Specialist Lifetime Access This course is ideal for: HR Management professionals seeking advanced skills in workforce management. Managers aiming to enhance team performance and employee relations through HR management. Small business owners looking to establish effective HR Management practices. Legal professionals wanting to specialize in employment law. Individuals transitioning into HR Management roles for career advancement. Anyone who wants to learn more about HR management. Why Choose Our Course? Choosing our HR Management course is a smart investment in your professional future. Our HR Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This HR Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our HR Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum of this HR management: Module 01: Foundations of HR Management Module 02: Talent Acquisition Strategies for HR Management Module 03: Learning and Growth Initiatives Module 04: Holistic Performance Management Module 05: Building Positive Workplace Dynamics Module 06: Inspirational Leadership Techniques Module 07: Occupational Well-being and Safety Module 08: Ethical Employee Transition Module 09: Data-Driven HR Management Decision Making Module 10: Contemporary UK Employment Landscape Learning Outcomes: Master core principles of HR management and their real-world applications. Develop talent acquisition strategies that support HR management goals. Create effective learning initiatives within HR management. Implement holistic performance management techniques in HR management. Enhance workplace dynamics through strategic HR management practices. Foster inspirational leadership as part of HR management. Promote occupational well-being through strong HR management policies. Certification After completing this HR management Course, you will get a free Certificate. Accreditation This HR management Course is fully accredited by the CPD Quality Standards (CPD QS), giving you updated knowledge and skills to help you improve your expertise and effectiveness in your line of work. CPD 10 CPD hours / points Accredited by The CPD Quality Standards (CPD QS) Who is this course for? This HR Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of HR Management. Requirements There are no requirements needed to enrol into this HR Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this HR Management course. Career path After finishing this HR Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of HR Management are: HR Manager Recruitment Specialist Training and Development Manager Employee Relations Officer Health and Safety Coordinator Employment Law Consultant Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Overview of HR (Human Resources) In today’s fast-changing work world, skilled HR (Human Resources) professionals play a key role in helping businesses succeed. In the UK, the HR (Human Resources) field has grown by 8% in the last five years, and many HR jobs now offer great pay. This HR (Human Resources) course gives you the important knowledge and tools needed to do well in this field. You’ll learn about recruitment, employee support, performance management, and workplace safety – all based on current UK laws and best practices. The course will teach you how to manage hiring processes, conduct interviews, and create strong employee relationships. You’ll also learn how to carry out performance reviews, use negotiation skills, and support team development. These HR (Human Resources) tasks are important for the success of any business. You’ll get real-world knowledge that matches what employers in the UK look for in strong HR professionals. Along with job-specific training, this course helps you build useful soft skills like time management, clear communication, and solving problems at work. These skills will make you more confident and prepared for everyday challenges in an HR (Human Resources) role. As more companies see HR (Human Resources) as a key part of business planning, now is a great time to build your career in this important field. This HR (Human Resources) Course will help you to learn: Learn how to plan smart recruitment strategies that support business growth. Understand and apply UK laws during the hiring process. Use simple techniques to manage and improve employee performance. Use negotiation skills when hiring or making job offers. Create training plans to help employees grow and do better at work. Handle workplace disagreements using proven conflict resolution methods. Who is this course for? HR (Human Resources) professionals who want to learn more about hiring, employee support, and performance improvement. Managers who want to build better people management skills, including interviewing and giving feedback. Recruitment staff who want a clearer understanding of UK hiring laws and how to manage job candidates. Small business owners who need to build simple, legal HR (Human Resources) processes for their teams. Team leaders who want to improve communication, motivate staff, and solve problems at work more easily. Process of Evaluation After studying the HR (Human Resources) Course, your skills and knowledge will be tested with an MCQ exam or assignment. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the HR (Human Resources) Course, you can order your CPD Accredited Digital / PDF Certificate for £5.99. (Each) Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. (Each) Shipping Charges: Inside the UK: £3.99 International: £10.99 Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the HR (Human Resources) course. Career Path This HR (Human Resources) Course will lead you to many different career opportunities. Here are a few prospects: HR Manager - £35K to £65K/year Recruitment Consultant - £22K to £45K/year Employee Relations Specialist - £30K to £55K/year Training and Development Manager - £35K to £60K/year Health and Safety Officer - £25K to £48K/year   Course Curriculum Module 1: Introduction to Human Resources Introduction to Human Resources 00:20:00 Module 2: An Overview of the Recruitment Industry An Overview of the Recruitment Industry 00:26:00 Module 3: The UK Recruitment Legislation The UK Recruitment Legislation 00:19:00 Module 4: The Recruitment Process The Recruitment Process 00:47:00 Module 5: Negotiation Techniques Negotiation Techniques 00:18:00 Module 6: Key Performance Indicators for the Recruitment Industry Key Performance Indicators for the Recruitment Industry 00:25:00 Module 7: Employee Training and Development Process Employee Training and Development Process 00:24:00 Module 8: Candidate Management Candidate Management 00:22:00 Module 9: Candidate Interview Processes Candidate Interview Processes 00:24:00 Module 10: Managing Meetings and Giving Feedback Managing Meetings and Giving Feedback 01:29:00 Module 11: Performance Appraisal Management Performance Appraisal Management 00:22:00 Module 12: Employee Relations Employee Relations 00:19:00 Module 13: Motivation and Counselling Motivation and Counselling 00:22:00 Module 14: Ensuring Health and Safety at the Workplace Ensuring Health and Safety at the Workplace 00:19:00 Module 15: Employer Records and Statistics Employer Records and Statistics 00:17:00 Module 16: Conflict Management Conflict Management 00:16:00 Module 17: Employee Termination Employee Termination 00:18:00 Module 18: Organisational Skills Organisational Skills 00:27:00 Module 19: Communication Skills Communication Skills 00:27:00 Module 20: Stress Management Stress Management 00:18:00 Module 21: Time Management Time Management 00:39:00

This Hotel Management Level 4 course is designed to provide a comprehensive introduction to hotel management, including workplace fundamentals and a range of key managerial topics identified through extensive research and years of in-the-field experience. This comprehensive course aims to prepare you for working successfully within a hotel. You will learn every aspect of hotel management, including career development, HR management, hotel organisation, food and beverage, quality management, marketing, overall functions, systems, reports, and communications. This course also breaks down the duties of the front office manager in detail, and shares information on best practice and procedures for the everyday management of a hotel and its staff. You will learn how to use this knowledge to have a prepared career start, pick the suitable hotel department for your professional growth and eventually get a management job with a good contract. Learning Outcomes of The Hotel Management Level 4: Gain a detailed overview of hotel management, including its structure and professional terminology. Explore everything that you need to know for the smooth operation of your hotel. Develop your communicational, interpersonal and leadership skills in no time. Understand traditional, comprehensive hotel management knowledge, along with the skills required to thrive in the industry. Learn how to understand and satisfy the needs of your customers and employees. Be able to supervise various operational departments within hotels. Learn how to employ, train and liaise with staff to address and handle guest complaints and queries. Understand what it takes to increase the occupancy rate, gain regular guests, and double your hotel revenue overnight. Discover the role and responsibilities of the front office manager. Gain an overview of essential regulatory requirements concerning service quality. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is This Course for? The Hotel Management Level 4 course is: Best suited to both those who are new to management, and those with more experience. Ideal for Hotel Management students. Recommended for Hospitality professionals who are just starting an internship or first job. Suitable for individuals who are in the early stages of their career. Career Path Hotel management shines a little brighter than the other disciplines of the hospitality industry. Once you have completed the course successfully and earned your qualification, you can ascertain a successful future. A few most coveted Hotel Management job opportunities include: Front Office Manager Hotel Operations Manager Catering Manager Accommodation Manager Hotel Accountant Marketing Manager.

Choosing the right HR system is less about fancy features and more about finding the one that fits your organisation’s unique rhythm. This course breaks down the essentials of evaluating and selecting HR software with clarity and precision. You’ll learn how to weigh options, assess vendor offerings, and align technology with your business needs — all without the jargon or sales hype that tends to cloud such decisions. Delivered fully online, the course offers a methodical approach to help you understand what matters when choosing an HR system, from user experience to data security. Whether you’re new to HR technology or seeking to sharpen your selection criteria, this training presents the key considerations in a clear, approachable manner. It’s designed to help you make informed decisions, saving time and avoiding costly missteps — all while keeping the process refreshingly straightforward. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This HR System Selection Essentials course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This HR System Selection Essentials course is open to all, with no formal entry requirements. Career path Upon successful completion of the HR System Selection Essentials Course, learners will be equipped with many indispensable skills and have the opportunity to grab. Jobs you can explore such as: HR Systems Manager HRIS Analyst HR Systems Administrator HR Systems Specialist HR Systems Consultant HR Operations Manager HR Systems Support Analyst HR Systems Project Manager HR Data Analyst Certificates Certificate of completion Digital certificate - £9 Certificate of completion Hard copy certificate - £69 QLS Endorsed Certificate Hardcopy of this certificate of achievement endorsed by the Quality Licence Scheme can be ordered and received straight to your home by post, by paying - Within the UK: £69 International: £69 + £10 (postal charge) = £79 CPD Accredited Certification Hardcopy Certificate (within the UK): £15 Hardcopy Certificate (international): £15 + £10 (postal charge) = £25