25203 Courses delivered Online

Strategic Thinking: Virtual In-House Training The goal of this course is to provide you with the building blocks and the motivation to develop the critical skill of strategic thinking. The participants will consider a four-part model that distinguishes strategic thinking from strategic planning and managing. With that understanding, you will investigate the critical components of strategic thinking and how to apply it effectively. What you Will Learn Define strategic thinking and distinguish it from strategic planning and management Explain a high-level approach to gaining strategic thinking skills Integrate other interpersonal skills, such as self-awareness, systems thinking, leadership, constructive conflict, and collaboration, into the fabric of strategic thinking skills Select appropriate techniques to apply strategic thinking in specific situations Recognize and emulate effective strategic thinking behaviors Getting Started Introductions Course structure Course goals and objectives Foundation Concepts Interactive event: Define Strategic Thinking (ST) Interactive event: Discuss relationship of ST with Strategic Planning, Management and Decision Making Strategic Level Framework - Tying it all together Strategic thinking attributes Strategic Thinking Critical Success Factors Strategic Thinking Critical Success Factors - 5-part model Strategic Thinking and the Organization Critical Success Factors Model applied to an organization Tools Introduction (5): Environmental, 5 Forces, SWOT, Value Proposition, Integral Theory of Worldview Video: Fog of War Strategic Thinking and the Individual Critical Success Factors Model applied to an individual Tools Introduction (5): Thinking Styles, Six Thinking Hats, Reverse Thinking, Systems Thinking, Integral Theory of Worldview Strategic Thinking at the Interpersonal and Team Levels Emotional Intelligence - Self Awareness and Working With Others Team Leadership and Trust Constructive Conflict as the Gateway to Collaboration Interactive event: Testing the Models - Challenge Perspective; What's Missing Applying the critical skill of Strategic Thinking Worldview: Team versus client Trusted Advisor Interactive event: Doing what is asked (Case study, wherein participants review the default case scenario prepared for this workshop and add specific details to make the scenario more relevant to their experiences / needs. Teams develop an action plan for applying ST concepts and techniques they have learned here to the situation, then compare and contrast results.)

Duration 4 Days 24 CPD hours This course is intended for The Microsoft Security Operations Analyst collaborates with organizational stakeholders to secure information technology systems for the organization. Their goal is to reduce organizational risk by rapidly remediating active attacks in the environment, advising on improvements to threat protection practices, and referring violations of organizational policies to appropriate stakeholders. Responsibilities include threat management, monitoring, and response by using a variety of security solutions across their environment. The role primarily investigates, responds to, and hunts for threats using Microsoft Sentinel, Microsoft Defender for Cloud, Microsoft 365 Defender, and third-party security products. Since the Security Operations Analyst consumes the operational output of these tools, they are also a critical stakeholder in the configuration and deployment of these technologies. Learn how to investigate, respond to, and hunt for threats using Microsoft Sentinel, Microsoft Defender for Cloud, and Microsoft 365 Defender. In this course you will learn how to mitigate cyberthreats using these technologies. Specifically, you will configure and use Microsoft Sentinel as well as utilize Kusto Query Language (KQL) to perform detection, analysis, and reporting. The course was designed for people who work in a Security Operations job role and helps learners prepare for the exam SC-200: Microsoft Security Operations Analyst. Prerequisites Basic understanding of Microsoft 365 Fundamental understanding of Microsoft security, compliance, and identity products Intermediate understanding of Windows 10 Familiarity with Azure services, specifically Azure SQL Database and Azure Storage Familiarity with Azure virtual machines and virtual networking Basic understanding of scripting concepts. 1 - Introduction to Microsoft 365 threat protection Explore Extended Detection & Response (XDR) response use cases Understand Microsoft Defender XDR in a Security Operations Center (SOC) Explore Microsoft Security Graph Investigate security incidents in Microsoft Defender XDR 2 - Mitigate incidents using Microsoft 365 Defender Use the Microsoft Defender portal Manage incidents Investigate incidents Manage and investigate alerts Manage automated investigations Use the action center Explore advanced hunting Investigate Microsoft Entra sign-in logs Understand Microsoft Secure Score Analyze threat analytics Analyze reports Configure the Microsoft Defender portal 3 - Protect your identities with Microsoft Entra ID Protection Microsoft Entra ID Protection overview Detect risks with Microsoft Entra ID Protection policies Investigate and remediate risks detected by Microsoft Entra ID Protection 4 - Remediate risks with Microsoft Defender for Office 365 Automate, investigate, and remediate Configure, protect, and detect Simulate attacks 5 - Safeguard your environment with Microsoft Defender for Identity Configure Microsoft Defender for Identity sensors Review compromised accounts or data Integrate with other Microsoft tools 6 - Secure your cloud apps and services with Microsoft Defender for Cloud Apps Understand the Defender for Cloud Apps Framework Explore your cloud apps with Cloud Discovery Protect your data and apps with Conditional Access App Control Walk through discovery and access control with Microsoft Defender for Cloud Apps Classify and protect sensitive information Detect Threats 7 - Respond to data loss prevention alerts using Microsoft 365 Describe data loss prevention alerts Investigate data loss prevention alerts in Microsoft Purview Investigate data loss prevention alerts in Microsoft Defender for Cloud Apps 8 - Manage insider risk in Microsoft Purview Insider risk management overview Create and manage insider risk policies Investigate insider risk alerts Take action on insider risk alerts through cases Manage insider risk management forensic evidence Create insider risk management notice templates 9 - Investigate threats by using audit features in Microsoft Defender XDR and Microsoft Purview Standard Explore Microsoft Purview Audit solutions Implement Microsoft Purview Audit (Standard) Start recording activity in the Unified Audit Log Search the Unified Audit Log (UAL) Export, configure, and view audit log records Use audit log searching to investigate common support issues 10 - Investigate threats using audit in Microsoft Defender XDR and Microsoft Purview (Premium) Explore Microsoft Purview Audit (Premium) Implement Microsoft Purview Audit (Premium) Manage audit log retention policies Investigate compromised email accounts using Purview Audit (Premium) 11 - Investigate threats with Content search in Microsoft Purview Explore Microsoft Purview eDiscovery solutions Create a content search View the search results and statistics Export the search results and search report Configure search permissions filtering Search for and delete email messages 12 - Protect against threats with Microsoft Defender for Endpoint Practice security administration Hunt threats within your network 13 - Deploy the Microsoft Defender for Endpoint environment Create your environment Understand operating systems compatibility and features Onboard devices Manage access Create and manage roles for role-based access control Configure device groups Configure environment advanced features 14 - Implement Windows security enhancements with Microsoft Defender for Endpoint Understand attack surface reduction Enable attack surface reduction rules 15 - Perform device investigations in Microsoft Defender for Endpoint Use the device inventory list Investigate the device Use behavioral blocking Detect devices with device discovery 16 - Perform actions on a device using Microsoft Defender for Endpoint Explain device actions Run Microsoft Defender antivirus scan on devices Collect investigation package from devices Initiate live response session 17 - Perform evidence and entities investigations using Microsoft Defender for Endpoint Investigate a file Investigate a user account Investigate an IP address Investigate a domain 18 - Configure and manage automation using Microsoft Defender for Endpoint Configure advanced features Manage automation upload and folder settings Configure automated investigation and remediation capabilities Block at risk devices 19 - Configure for alerts and detections in Microsoft Defender for Endpoint Configure advanced features Configure alert notifications Manage alert suppression Manage indicators 20 - Utilize Vulnerability Management in Microsoft Defender for Endpoint Understand vulnerability management Explore vulnerabilities on your devices Manage remediation 21 - Plan for cloud workload protections using Microsoft Defender for Cloud Explain Microsoft Defender for Cloud Describe Microsoft Defender for Cloud workload protections Enable Microsoft Defender for Cloud 22 - Connect Azure assets to Microsoft Defender for Cloud Explore and manage your resources with asset inventory Configure auto provisioning Manual log analytics agent provisioning 23 - Connect non-Azure resources to Microsoft Defender for Cloud Protect non-Azure resources Connect non-Azure machines Connect your AWS accounts Connect your GCP accounts 24 - Manage your cloud security posture management? Explore Secure Score Explore Recommendations Measure and enforce regulatory compliance Understand Workbooks 25 - Explain cloud workload protections in Microsoft Defender for Cloud Understand Microsoft Defender for servers Understand Microsoft Defender for App Service Understand Microsoft Defender for Storage Understand Microsoft Defender for SQL Understand Microsoft Defender for open-source databases Understand Microsoft Defender for Key Vault Understand Microsoft Defender for Resource Manager Understand Microsoft Defender for DNS Understand Microsoft Defender for Containers Understand Microsoft Defender additional protections 26 - Remediate security alerts using Microsoft Defender for Cloud Understand security alerts Remediate alerts and automate responses Suppress alerts from Defender for Cloud Generate threat intelligence reports Respond to alerts from Azure resources 27 - Construct KQL statements for Microsoft Sentinel Understand the Kusto Query Language statement structure Use the search operator Use the where operator Use the let statement Use the extend operator Use the order by operator Use the project operators 28 - Analyze query results using KQL Use the summarize operator Use the summarize operator to filter results Use the summarize operator to prepare data Use the render operator to create visualizations 29 - Build multi-table statements using KQL Use the union operator Use the join operator 30 - Work with data in Microsoft Sentinel using Kusto Query Language Extract data from unstructured string fields Extract data from structured string data Integrate external data Create parsers with functions 31 - Introduction to Microsoft Sentinel What is Microsoft Sentinel? How Microsoft Sentinel works When to use Microsoft Sentinel 32 - Create and manage Microsoft Sentinel workspaces Plan for the Microsoft Sentinel workspace Create a Microsoft Sentinel workspace Manage workspaces across tenants using Azure Lighthouse Understand Microsoft Sentinel permissions and roles Manage Microsoft Sentinel settings Configure logs 33 - Query logs in Microsoft Sentinel Query logs in the logs page Understand Microsoft Sentinel tables Understand common tables Understand Microsoft Defender XDR tables 34 - Use watchlists in Microsoft Sentinel Plan for watchlists Create a watchlist Manage watchlists 35 - Utilize threat intelligence in Microsoft Sentinel Define threat intelligence Manage your threat indicators View your threat indicators with KQL 36 - Connect data to Microsoft Sentinel using data connectors Ingest log data with data connectors Understand data connector providers View connected hosts 37 - Connect Microsoft services to Microsoft Sentinel Plan for Microsoft services connectors Connect the Microsoft Office 365 connector Connect the Microsoft Entra connector Connect the Microsoft Entra ID Protection connector Connect the Azure Activity connector 38 - Connect Microsoft Defender XDR to Microsoft Sentinel Plan for Microsoft Defender XDR connectors Connect the Microsoft Defender XDR connector Connect Microsoft Defender for Cloud connector Connect Microsoft Defender for IoT Connect Microsoft Defender legacy connectors 39 - Connect Windows hosts to Microsoft Sentinel Plan for Windows hosts security events connector Connect using the Windows Security Events via AMA Connector Connect using the Security Events via Legacy Agent Connector Collect Sysmon event logs 40 - Connect Common Event Format logs to Microsoft Sentinel Plan for Common Event Format connector Connect your external solution using the Common Event Format connector 41 - Connect syslog data sources to Microsoft Sentinel Plan for syslog data collection Collect data from Linux-based sources using syslog Configure the Data Collection Rule for Syslog Data Sources Parse syslog data with KQL 42 - Connect threat indicators to Microsoft Sentinel Plan for threat intelligence connectors Connect the threat intelligence TAXII connector Connect the threat intelligence platforms connector View your threat indicators with KQL 43 - Threat detection with Microsoft Sentinel analytics What is Microsoft Sentinel Analytics? Types of analytics rules Create an analytics rule from templates Create an analytics rule from wizard Manage analytics rules 44 - Automation in Microsoft Sentinel Understand automation options Create automation rules 45 - Threat response with Microsoft Sentinel playbooks What are Microsoft Sentinel playbooks? Trigger a playbook in real-time Run playbooks on demand 46 - Security incident management in Microsoft Sentinel Understand incidents Incident evidence and entities Incident management 47 - Identify threats with Behavioral Analytics Understand behavioral analytics Explore entities Display entity behavior information Use Anomaly detection analytical rule templates 48 - Data normalization in Microsoft Sentinel Understand data normalization Use ASIM Parsers Understand parameterized KQL functions Create an ASIM Parser Configure Azure Monitor Data Collection Rules 49 - Query, visualize, and monitor data in Microsoft Sentinel Monitor and visualize data Query data using Kusto Query Language Use default Microsoft Sentinel Workbooks Create a new Microsoft Sentinel Workbook 50 - Manage content in Microsoft Sentinel Use solutions from the content hub Use repositories for deployment 51 - Explain threat hunting concepts in Microsoft Sentinel Understand cybersecurity threat hunts Develop a hypothesis Explore MITRE ATT&CK 52 - Threat hunting with Microsoft Sentinel Explore creation and management of threat-hunting queries Save key findings with bookmarks Observe threats over time with livestream 53 - Use Search jobs in Microsoft Sentinel Hunt with a Search Job Restore historical data 54 - Hunt for threats using notebooks in Microsoft Sentinel Access Azure Sentinel data with external tools Hunt with notebooks Create a notebook Explore notebook code

This course explores the English legal and regulatory landscape of the sales of goods and the principles on which law practitioners draft and negotiate these contracts. The course introduces some fundamental concepts relating to the rights and obligations of buyers and sellers in sales contracts. It reflects on the remedies offered to the buyer and seller in case of breach of contract while exploring relevant elements of internationality, including the International Commercial Terms of The International Chamber of Commerce.After the successful completion of this course, the learner will be able to; Identify the UK domestic legislative framework of international sales contracts. Understand the construction of contracts of sales of goods and products in English law. Determine the rights and obligations of buyer and seller in international sales contracts. Reflect on the remedies offered to the buyer and seller in case of breach of contract. Identify international rules influencing the UK legal framework of International sales contracts. Understand the different types and effects of incoterms rules. This course explores the English legal and regulatory landscape of the sales of goods and the principles on which law practitioners draft and negotiate these contracts. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Introduction to International Sales of Goods Governed by English Law QUIZ: Introduction To International Sales Of Goods Governed By English Law Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and gets updated on current ideas in their respective field. We recommend this certificate for the following audience. Legal advisors. Law practitioners. Contract specialists. Legal officers. Contract managers. Business developers. Trade advisors. Trade compliance officers. Law lecturers. Business lecturers. Legal and business researchers. Average Completion Time 2 Weeks Accreditation 1 CPD Hour Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Who is this course for? The Garden Design Training Courses are suitable for individuals interested in learning how to plan, design, and manage outdoor spaces, including public parks, gardens, parks, and commercial landscapes. Jobs: Landscape Designer, Consultant, Garden Planner, Green Space Developer, Urban Garden Designer. Click here for more info: Website Personalized 1-on-1 sessions. Book between 9 a.m. and 7 p.m., Mon to Sat. (Book anytime and day). The 40-hour program includes AutoCAD, Sketchup, Vray, IndDesign and Photoshop. Garden Design Software Training Course Options Option A: AutoCAD, Sketchup Pro, Vray, Photoshop (Total: 40 hours) AutoCAD (10 hours): Module 1: AutoCAD Fundamentals (2 hours) - Explore the AutoCAD interface and its toolset - Master drawing creation, management, and storage - Utilize essential drawing and editing commands Module 2: Drawing and Editing Mastery (3 hours) - Achieve precision drawing with lines, circles, and arcs - Create complex shapes with polylines and polygons - Proficiently use object modification tools: Move, Copy, Rotate, and Scale Module 3: Precision and Detail (3 hours) - Implement coordinate systems for accuracy - Learn dimensioning techniques and text incorporation - Elevate designs with hatching and gradients Module 4: Advanced Design Tools (2 hours) - Harness the power of blocks and attributes - Manage layers and object properties efficiently - Craft layouts and prepare for plotting Sketchup Pro (16 hours): Specializing in Garden Planning (Planting Plans, Vegetation Layouts, and Maps) Module 1: Introduction to Sketchup Pro (2 hours) - Navigate the Sketchup Pro interface - Understand essential 2D and 3D modeling concepts - Create and manipulate garden design objects Module 2: Advanced Garden Modeling (6 hours) - Sculpt intricate garden elements with curves and surfaces - Expertly edit and transform garden geometry - Focus on Planting Plans, Vegetation Layouts, and Maps Module 3: Visualization Excellence with Vray (4 hours) - Master the Vray rendering engine for lifelike garden visuals - Apply materials and textures for realism - Set up optimal lighting and camera angles for compelling garden renders Module 4: Image Enhancement through Photoshop (10 hours) - Use Photoshop for garden design refinement - Elevate garden images from Sketchup and Vray outputs - Create visually stunning presentations for garden projects Additional Resources: Gain access to invaluable resources, including free online portfolio design assistance, career growth guidance, and mock interviews, ensuring your readiness for the competitive garden design job market. Option B: AutoCAD, Rhino, Vray, Photoshop (Total: 40 hours) AutoCAD (12 hours): Module 1: AutoCAD Introduction (2 hours) - Unveil the AutoCAD interface and its feature set - Master drawing creation, management, and storage - Proficiency in fundamental drawing and editing commands Module 2: Drawing and Editing Proficiency (3 hours) - Apply precision drawing techniques, including lines, circles, and arcs - Construct complex shapes with polylines and polygons - Skillfully use object modification commands: Move, Copy, Rotate, and Scale Module 3: Precision and Detail Mastery (3 hours) - Implement coordinate systems for precision - Explore comprehensive dimensioning methods and text integration - Enhance designs with hatching and gradients Module 4: Advanced Design Tools (4 hours) - Gain expertise in blocks and attributes for efficient design - Efficiently manage layers and object properties - Craft layouts and prepare for plotting Rhino (14 hours): Module 1: Rhino Introduction (2 hours) - Navigate within the Rhino interface - Understand essential 2D and 3D modeling concepts for garden design - Create and manipulate garden design objects Module 2: Advanced Garden Modeling (6 hours) - Craft intricate garden structures using curves and surfaces - Proficiently edit and transform garden geometry - Build complex 3D garden structures Module 3: Visualization Mastery with Vray (6 hours) - Set up optimal lighting and camera angles for garden renders - Explore rendering settings and options for high-quality outputs - Learn post-production techniques and compositing for exceptional garden visuals Module 4: Image Enhancement with Photoshop (8 hours) - Utilize Photoshop for refining garden design concepts - Enhance garden images from Rhino and Vray outputs - Create visually striking garden presentations for projects Garden Design Training Course Information When Can I Book This Training Course? - Immerse yourself in a personalized training experience with our flexible 1-on-1 training sessions. - Tailor your schedule by pre-booking a convenient hour of your choice. - Available for booking from Monday to Saturday between 9 a.m. and 7 p.m. - Alternatively, you can call 02077202581 to book over the phone. Training Duration - This comprehensive course spans 40 hours, which you can split over as many days as needed to create your ideal learning schedule. Training Method - We offer 1-on-1 training, which can be conducted either in-person Face to Face or Live Online. - Expect personalized attention, customized content, a flexible learning pace, and individualized support throughout your training. - We also provide the option of Live Online 1-on-1 sessions over Zoom for added convenience. Enroll Today - If you're ready to embark on this enriching journey, click the link below to enroll in our 1-on-1 Course. Garden Design Software Training Overview In our comprehensive garden design training program, you'll cultivate your expertise using a thoughtfully selected array of industry-leading software tools, ensuring you're well-prepared to bring your garden designs to vibrant life. Option A: - AutoCAD (10 hours): Craft precise garden layouts and plans. - SketchUp (16 hours): Specialize in garden planting plans, vegetation layouts, and maps. - Vray (4 hours): Create lifelike 3D renderings of your garden designs. - Photoshop (10 hours): Enhance garden images effectively. Option B: - AutoCAD (12 hours): Develop garden blueprints with precision. - Rhino (14 hours): Master 3D modeling for intricate garden designs. - Vray (6 hours): Craft stunning 3D visualizations of your gardens. - Photoshop (8 hours): Perfect your garden design concepts. Both options accommodate Mac and Windows operating systems, ensuring accessibility for all learners. Key Benefits Price Assurance: We are committed to delivering exceptional value for your investment in a flourishing garden design career. One-on-One Training Sessions: Tailored learning experiences designed to adapt to your unique learning style. Flexible Scheduling: Choose your preferred training time and day, with availability from Monday to Sunday, spanning from 9 am to 8 pm. Lifetime Email and Phone Support: Ongoing support continues beyond your training period, facilitating your career growth. Computer Configuration Assistance: We provide guidance to ensure a seamless software installation on your computer. Referral Benefits: Enjoy special discounts when referring a friend and substantial savings on group training courses.

Assuring Quality Through Acceptance Testing: Virtual In-House Training It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. It is the business analyst's job to define the business problem to be solved by IT. It is also the business analyst's responsibility to confirm that the resulting solution developed by IT does, in fact, solve the defined problem. This is done first through testing, especially acceptance testing, and then through monitoring of the installed solution in the user community. The business analyst is not only concerned with the testing itself, but also with the management and monitoring of the users doing the acceptance testing, and recording, analyzing, and evaluating the results. What you will Learn Upon completion, participants will be able to: Create a set of acceptance test cases Manage and monitor an acceptance test stage where users perform the testing Work with the development team in the systems testing stage Assess the solution once it is in the business environment Foundation Concepts The role of the business analyst An introduction to the BABOK® Guide BA roles and relationships through the project life cycle Introduction to assuring software quality through acceptance testing The Scope of IT Testing Overview of testing stages The testing process Testing documentation Pre-Acceptance Testing The BA's role in testing Early development testing stages (unit and integration) Late development testing stage (system) The Acceptance Test Stage - Part I (Planning, Design, and Development) Overview of user acceptance testing Acceptance test planning Designing user acceptance tests Developing individual user acceptance test cases Building effective user acceptance test scenarios The Acceptance Test Stage - Part II (Execution and Reporting) Operating guidelines Execution Reporting Post-Acceptance Testing Overview Project implementation Project transition (project closure) Production through retirement Testing Commercial Off-the-Shelf (COTS) Software Overview Selecting the software Implementing the software Summary What did we learn and how can we implement this in our work environments?

Ethics is the difference between what you have a right to do and what is right to do. Understand what is ethics and how it attempts to answer questions about how people should behave. How can you identify a potential ethical dilemma? Discover the 3 causes of unethical behaviors and how to handle them. Learning Objectives Explain the importance of ethics in business, Define ethical values, conduct, and dilemmas, Identify the three top causes of unethical business behavior Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

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Duration 2 Days 12 CPD hours This course is intended for This SQL training course is designed for students new to writing SQL queries. Overview Upon successful completion of this course, students will be able to: - Understand how relational databases work - Use SQL to output reports - Write queries to obtain data from multiple tables. Students will learn SQL to build applications or to generate business reports.The SQL learned in the course is applicable to all major databases. Relational Database Basics Brief History of SQL Relational Databases Popular Databases SQL Statements Simple SELECTs Introduction to the Northwind Database Some Basics SELECTing All Columns in All Rows Exploring the Tables SELECTing Specific Columns Sorting Records The WHERE Clause and Operator Symbols Using the WHERE clause to check for equality or inequality Using the WHERE clause to check for greater or less than Checking for NULL Using WHERE and ORDER BY Together The WHERE Clause and Operator Words More SELECTs with WHERE Checking Multiple Conditions Writing SELECTs with Multiple Conditions Advanced SELECTs Calculated Fields Calculating Fields Aggregate Functions and Grouping Working with Aggregate Functions Built-in Data Manipulation Functions Data Manipulation Functions Subqueries, Joins and Unions Subqueries Joins Using Joins Outer Joins Unions Working with Unions If time allows, one or more of the following may be covered: Conditional Processing with CASE INSERT, UPDATE, DELETE Student Challenges - Design your own reports

Participants gain a foundational understanding of the UX design process, tools and techniques through an engaging mix of theory and practical application exercises.